Contacting Hp Support About System Setup - HP 3PAR StoreServ 7000 Troubleshooting Manual
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Also See for 3PAR StoreServ 7000:
- Service manual (78 pages) ,
- Planning manual (62 pages) ,
- Troubleshooting manual (60 pages)
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3.
From the navigation pane, click Files.
4.
Click the folder icons for files > syslog > apilogs.
5.
In the Action column, click Download for each log file:
SPSETLOG.log
ARSETLOG.system_serial_number.log
errorLog.log
6.
Zip the downloaded log files.
Contacting HP Support about System Setup
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP about accessing the SP Setup wizard or the Storage System Setup Wizard,
collect the following information:
SmartStart log files
SP log files
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
When contacting HP, specify that you are requesting support for your HP 3PAR StoreServ 7000
or 7000c Storage system.
Service Processor setup log
Storage System setup log
General errors
Troubleshooting Storage System Setup
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Troubleshooting
