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Lenovo E31-80 Hardware Maintenance Manual
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Lenovo E31-80 Hardware Maintenance Manual

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  • Page 1 Hardware Maintenance Manual Lenovo E31-80...
  • Page 2 Appendix A “Notices” on page 71. First Edition (September 2015) © Copyright Lenovo 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Hard disk password ... . Administrator password ... Chapter 6. Status indicators ..29 © Copyright Lenovo 2015...
  • Page 4 Hardware Maintenance Manual...

  • Page 5: About This Manual

    Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 19.
  • Page 6 Hardware Maintenance Manual...

  • Page 7: Chapter 1. Safety Information

    Do not use this type of mat to protect yourself from electrical shock. © Copyright Lenovo 2015...

  • Page 8: Safety Inspection Guide

    This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-Lenovo features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

  • Page 9: Handling Devices That Are Sensitive To Electrostatic Discharge

    4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 10: Grounding Requirements

    – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multilingual translations) The safety notices in this section are provided in the following languages: •...
  • Page 11 DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 12 Hardware Maintenance Manual...
  • Page 13 PERIGO PERIGO PERIGO PERIGO Chapter 1 Safety information...
  • Page 14 PERIGO PERIGO PERIGO PERIGO DANGER Hardware Maintenance Manual...
  • Page 15 DANGER DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 16 DANGER VORSICHT VORSICHT VORSICHT VORSICHT Hardware Maintenance Manual...
  • Page 17 VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1 Safety information...
  • Page 18 Hardware Maintenance Manual...
  • Page 19 Chapter 1 Safety information...
  • Page 20 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Safety information...
  • Page 22 Hardware Maintenance Manual...
  • Page 23 Chapter 1 Safety information...
  • Page 24 Hardware Maintenance Manual...

  • Page 25: Chapter 2. Important Service Information

    Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and Unified Extensible Firmware Interface basic input output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...

  • Page 26: Important Notice For Replacing A System Board

    • Avoid bending a system board and hard pushing to prevent cracking at each ball-grid-array (BGA) chipset. FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, liquid crystal display (LCD), and memory module.

  • Page 27: Chapter 3. General Checkout

    The following are not covered under warranty: • LCD panel cracked from the application of excessive force or from being dropped • Scratched (cosmetic) parts • Distortion, deformation, or discoloration of the cosmetic parts © Copyright Lenovo 2015...

  • Page 28: Power System Checkout

    • Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a personal-computer card (PC card) or the installation of an incompatible card •...
  • Page 29 Note: Output voltage of pin 2 of the ac power adapter might differ from the one you are servicing. 3. If the voltage is not correct, replace the ac power adapter. 4. If the voltage is acceptable, replace the system board. Note: Noise from the ac power adapter does not always indicate a defect.
  • Page 30 Hardware Maintenance Manual...

  • Page 31: Chapter 4. Related Service Information

    The Lenovo E31-80 computers come with pre-installed OneKey Recovery System. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery.

  • Page 32: Hibernation Mode

    2. Click the triangle mark next to the Shut down button, and then select Sleep. • Windows 8.1: 1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. 2. Click Settings. 3. Select Sleep from the Power menu options. To return to normal operation, press any key.

  • Page 33: Chapter 5. Passwords

    Chapter 5. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the administrator password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
  • Page 34 Hardware Maintenance Manual...

  • Page 35: Chapter 6. Status Indicators

    Slow-blinking amber: The battery charge level is between 5% and 20%, and charging is continuing. Solid amber: The battery has between 5% and 20% charge. Fast-blinking amber: The battery charge or discharge level is 5% or less. © Copyright Lenovo 2015...
  • Page 36 Table 1. Status indicators (continued) Indicator Meaning Off: The battery is detached or the computer is turned off. Device access status indicator On: The hard disk drive or the optical drive is reading or writing data. Off: The computer is off or in hibernation mode. Hardware Maintenance Manual...

  • Page 37: Chapter 7. Hotkeys

    Selects the active display device. Use this function key combination to select the LCD of the computer, a connected external device, or both, as the active display device. Note: You also can use the Windows + P combination to get the same function. Darkens the display. Brightens the display. © Copyright Lenovo 2015...
  • Page 38 Hardware Maintenance Manual...

  • Page 39: Chapter 8. Locations

    CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.

  • Page 40: Major Frus And Crus

    Major FRUs and CRUs Table 3. Major FRUs No. FRU descriptions Self-service Optional-service FRU No. LCD unit ● ● UpperCover C E31-80W/TP US FP 5CB0K57264 ● UpperCover C E31-80W/TP GRE FP 5CB0K57250 ● UpperCover C E31-80W/TP USI FP 5CB0K57257 ● UpperCover C E31-80W/TP KOR FP 5CB0K57194 ●...
  • Page 41 Table 3. Major FRUs (continued) No. FRU descriptions Self-service Optional-service FRU No. ● UpperCover C E31-80W/TP RU FP 5CB0K57215 ● UpperCover C E31-80W/TP ARA FP 5CB0K57209 ● UpperCover C E31-80W/TP HEB FP 5CB0K57201 ● UpperCover C E31-80W/TP THA FP 5CB0K57183 ●...
  • Page 42 Table 3. Major FRUs (continued) No. FRU descriptions Self-service Optional-service FRU No. ● UpperCover C E31-80W/TP SPA NF 5CB0K57266 ● UpperCover C E31-80W/TP TUR NF 5CB0K57236 ● UpperCover C E31-80W/TP POR NF 5CB0K57225 ● UpperCover C E31-80W/TP LSP NF 5CB0K57240 ●...
  • Page 43 Table 3. Major FRUs (continued) No. FRU descriptions Self-service Optional-service FRU No. ● ● Hard Disk Drive: 1TB 5400rpm 7mm 16200554 WD10SPCX-24HWST1 6G 7mm 1T ● ● Hard Disk Drive: 1TB 5400rpm 7mm 5H20G09709 TSB MQ02ABF100 6G 1TB ● ● Hard Disk Drive: 500G 5400rpm 7mm 5H20J35762 WD WD5000LPCX-24VHAT0 7mm...
  • Page 44 Table 3. Major FRUs (continued) No. FRU descriptions Self-service Optional-service FRU No. ● ● Memory Module: DDR3L 1600 8GB 11201304 Mic MT16KTF1G64HZ-1G6E1 DDR3L 1600 8GB ● ● MB C E31-80NOKI7-6500U 5B20K57252 UMAAPSFP ● ● MB C E31-80WINI7-6500U 5B20K57224 UMAAPSFP ● MB C E31-80NOKI7-6500U 5B20K57228 UMAAPSNF...
  • Page 45 Table 3. Major FRUs (continued) No. FRU descriptions Self-service Optional-service FRU No. ● MB C E31-80WINI3-6100U 5B20K57235 UMANAPFP ● MB C E31-80NOKI3-6100U 5B20K57243 UMANAPNF ● MB C E31-80WINI3-6100U 5B20K57231 UMANAPNF ● 5B20K57202 MB C E31-80NOK4405U UMAAPSFP ● MB C E31-80WIN4405U UMAAPSFP 5B20K57238 ●...

  • Page 46: Lcd Frus

    ● Hinge L+R C E31-70 5H50J36055 ● ● LCD Cable C E31-70 EDP 5C10J36139 ● ● Camera C E31-80 720P W/single-MIC 5C20K62225 ● ● Camera, BIS BNC716YTK HD NB 5C20G89270 camera, HD 720P WITH SINGLE MIC ● ● Camera, BIS BNC716YS7 HD NB...

  • Page 47: Miscellaneous Parts And Other Frus

    Table 4. LCD FRUs (continued) No. FRU descriptions Self-service Optional-service PN number ● ● Camera, AVC HAA-6D0F04 HD NB 5C20G89271 camera, HD 720P WITH SINGLE MIC ● ● WLAN Antenna C E31-70 Main+Aux 5A30J36123 ● ● LCD Cover C E31-70 W/LOGO 5CB0J36081 Miscellaneous parts and other FRUs Table 5.
  • Page 48 Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number ● Power code US 3pin: LINETEK LP-30B + SPT-2 + 145000594 LS15 1m code ● Power code US 3pin: Longwell LP-30B+SPT-2 145000562 18AWG+LS-18 1m code ● Power code US 3pin: Volex US15S3+SPT-2 ＋VAC5S 145000537 1m code ●...
  • Page 49 Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number ● Power code Taiwan 3pin: lux 0019+VCTF 145500007 0.75/3C+0021 1m code ● Power code Korea 3pin: LINETEK 145000590 LS15+H05VV-F+LP-E04A 1m code ● Power code Korea 3pin: Longwell 145000558 LP-486+KTLH03VV-F+LS-5 1m code ●...
  • Page 50 Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number ● Power code Switzerland 3pin: VOLEX 145000524 MP232+H03VV-F+VAC5S 1m code ● Power code Switzerland 3pin: lux 0027+H03VV-F 145500013 0.75/3C+0011 1m code ● Power code Denmark 3pin: LINETEK 145000598 LS15+H03VV-F+LP-38 1m code ●...
  • Page 51 Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number ● Hungarian85KeyST1SCCYBlackKeyBackassyKB SN20G91277 ● Nordic85KeyST1SCCYBlackKeyBackassyKB SN20G91346 ● Belgian85KeyST1SCCYBlackKeyBackassyKB SN20G91416 ● Iceland85KeyST1SCCYBlackKeyBackassyKB SN20G91303 ● Slovenian85KeyST1SCCYBlackKeyBackassyKB SN20G91370 ● Swiss85KeyST1SCCYBlackKeyBackassyKB SN20G91440 ● USInter84KeyST1SCCYBlackKeyBackassyKB SN20G91324 ● Czh-Slk85KeyST1SCCYBlackKeyBackassyKB SN20G91392 ● Bulgarian85KeyST1SCCYBlackKeyBackassyKB SN20G91279 ● India84KeyST1SCCYBlackKeyBackassyKB SN20G91413 ●...
  • Page 52 Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number ● Czh-Slk85KeyST1SDFBlackKeyBackassyKB SN20G91331 ● Bulgarian85KeyST1SDFBlackKeyBackassyKB SN20G91399 ● India84KeyST1SDFBlackKeyBackassyKB SN20G91285 ● US84KeyST1SJMEBlackKeyBackassyKB SN20G91356 ● UK85KeyST1SJMEBlackKeyBackassyKB SN20G91423 ● Italian85KeyST1SJMEBlackKeyBackassyKB SN20G91309 ● Spanish85KeyST1SJMEBlackKeyBackassyKB SN20G91375 ● Turkish85KeyST1SJMEBlackKeyBackassyKB SN20G91447 ● Thailand84KeyST1SJMEBlackKeyBackassyKB SN20G91332 ● Portugue85KeyST1SJMEBlackKeyBackassyKB SN20G91402 ●...
  • Page 53 Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number ● US84KeyST1SDFBlackKeyBackassyKB SN20G91301 ● US84KeyST1SJMEBlackKeyBackassyKB SN20G91356 Chapter 8 Locations...
  • Page 54 Hardware Maintenance Manual...

  • Page 55: Chapter 9. Fru Replacement Notices

    Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
  • Page 56 180 degrees more (Cross-section) Notes: • Ensure that you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information table for each step. • Ensure that torque screwdrivers are calibrated correctly following country specifications. Hardware Maintenance Manual...

  • Page 57: Chapter 10. Removing Or Replacing A Fru

    CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.

  • Page 58: 1010 Base Cover Assembly

    Note: If the Certificate of Authenticity (COA) label (b) is attached to a replaced part, return the replaced part to the customer, or provide a letter to the customer stating the original label part number, serial number, and product key. The following illustration shows the location of each label on E31-80. Hardware Maintenance Manual...

  • Page 59: 1020 Battery Pack

    The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.

  • Page 60: 1030 Hard Disk Drive Or Solid-State Hybrid Drive

    Step Screw (quantity) Color Torque Black M2.0 × 4mm, flat-headed, nylon-coated (4) 1.85 +/- 0.15kgf-cm 1030 Hard disk drive or solid-state hybrid drive For access, remove these FRUs in order: • “1010 Base cover assembly” on page 52 • “1020 Battery pack” on page 53 Attention: •...

  • Page 61: 1040 Memory Module

    Slide the hard disk drive in the direction shown by arrow Pull the hard disk drive out Detach the bracket by removing the four screws Torque PN number Step Screw (quantity) Color M3 × 3mm, flat-head, nylon-coated (4) Silver 3.0 +/- 0.3kgf-cm SS10H52673 When installing: Ensure that the hard disk drive or solid-state hybrid drive is firmly attached.
  • Page 62 Release the two latches on both edges of the socket at the same time in the direction shown by arrows and then unplug the DIMM in the direction shown by arrow When installing: 1. Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place.

  • Page 63: 1050 Wireless-Lan /Bluetooth Card

    Important: The preinstalled WLAN module may only be replaced with a Lenovo approved module in order to comply with FCC and IC regulations. Refer to Table 3. Major FRUs on page 34 for Lenovo part numbers for the approved modules.
  • Page 64 Step Screw (quantity) Color Torque PN number M2 × 3 mm, flat-head, nylon-coated (1) Black 1.85 +/- SS10H54969 0.15kgf-cm Remove the card in the direction shown by arrow When installing: 1. In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled MAIN or 1 on the card, and the white cable (2nd) (AUX) into jack labeled AUX or 2 on the card.

  • Page 65: 1060 Thermal Fan Assembly And Heat Sink Assembly

    3. Apply a sponge to secure the wireless LAN connectors. When applying, start from the upper left corner (as illustrated by the arrows shown below) of the wireless LAN card. 1060 Thermal fan assembly and Heat Sink assembly For access, remove these FRUs in order: •...

  • Page 66: 1070 System Board

    Unplug the fan connector in the direction shown by arrow When installing: Ensure that the fan connector is attached firmly. Remove the thermal fan assembly in the direction shown by arrow 1070 System board Important notices for handling the system board When handling the system board, read the following: •...
  • Page 67 • If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive material. For access, remove these FRUs in order: • “1010 Base cover assembly” on page 52 •...

  • Page 68: 1080 Speaker Assembly

    When installing: When attaching the system board to the base cover, adjust the placement of the USB ports as shown in , and make sure that they are attached to the holes on the base cover as shown. Improper placement of those jacks might cause a damage. 1080 Speaker assembly For access, remove these FRUs in order: •...

  • Page 69: 1090 Lcd Unit And Dc-In Cable

    Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 1090 LCD unit and DC-in cable For access, remove these FRUs in order: •...

  • Page 70: Board Cable, Finger Printer Board And Led Board

    Remove the DC-in cable 1100 Audio board, audio board cable, touch pad board cable, finger printer board and LED board For access, remove these FRUs in order: • “1010 Base cover assembly” on page 52 • “1020 Battery pack” on page 53 •...
  • Page 71 Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Black 1.85 +/- 0.15kgf-cm When installing: make sure that the audio board cable connector is firmly attached. Detach the connector in the direction shown by arrows , and then remove the touch pad board cable in the direction shown by arrow When installing: make sure that the touch pad board cable connector is firmly attached.

  • Page 72: 1110 Lcd Front Bezel

    Remove the finger printer broad in the direction shown by arrow Remove screw and remove LED board in the direction shown by arrow Step Screw (quantity) Color Torque M2.0 × 3mm, flat-head, nylok-coated (1) Black 1.85 +/- 0.15kgf-cm 1110 LCD front bezel For access, remove these FRUs in order: •...

  • Page 73: 1120 Lcd Panel, Edp Cable And Hinges

    Step Screw (quantity) Color Torque M2 × 4mm, flat-headed, nylon-coated (2) Silver 1.85 +/- 0.15kgf-cm Remove the LCD front bezel in the direction shown by arrow 1120 LCD panel, EDP cable and hinges For access, remove these FRUs in order: •...

  • Page 74: 1130 Integrated Camera And Lcd Cable

    Step Screw (quantity) Color Torque M2 × 3mm, flat-headed, nylon-coated (4) Black 1.85 +/- 0.15kgf-cm Disconnect the EDP cable connector When installing: Ensure that the connector is attached firmly. Remove two screws and then remove the hinges in the direction shown by arrow Torque Step Screw (quantity)

  • Page 75: 1140 Antenna Assembly And Lcd Cover

    • “1100 Audio board, audio board cable, touch pad board cable, finger printer board and LED board” on page 64 • “1110 LCD front bezel” on page 66 • “1120 LCD panel, EDP cable and hinges” on page 67 Removal steps of the camera and LCD cable Disconnect the connector , remove the integrated camera from the LCD cover in the direction shown by arrow...
  • Page 76 When installing: Route the antenna cables along the cable guides and secure the antenna boards with adhesive tapes. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Hardware Maintenance Manual...

  • Page 77: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 78: Electronic Emissions Notices

    For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo OneKey Microsoft and Windows are trademarks of the Microsoft Corporation.

  • Page 79: Appendix B. Abbreviation Table

    ICCID integrate circuit card identity International Standardization Organization local area network liquid crystal display media access control machine type machine type and model personal computer Platform Controller Hub POST power-on self-test random-access memory © Copyright Lenovo 2015...
  • Page 80 Abbreviation Term radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory wide area network Hardware Maintenance Manual...

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