Category Sub-Category
Factory Reset
Recovery
Solution
Web update
Question
I want to reset my phone to
improve performance, how
do I do this?
I want to update the software
running on my phone to
improve performance, how
do I do this?
Answer
1. Factory Reset.
Go to tap Applications list > Settings > about
> reset your phone.
Resetting your phone will erase all your personal
content, including applications that you purchased
and downloaded, and wil restore the factory
settings.
2. Try to update latest SW version via Web.Your
phone are alerted to Windows Phone Updates
automatically by the Windows Phone Update
service, and the updates are installed on the
phone by using the Zune software running on
your personal computer, when you connect your
phone with it.
If you didn't install the Zune software yet, go to
www.windowsphone.com to install.
Warning!
By performing "Factory Reset", all user data will
be ERASED.
Customer MUST backup PRIOR to running factory
reset & Web update.
85