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IEI Technology IOVU-210AD-RK39 User Manual

10.1" risc-based panel pc with touchscreen, rockchip rk3399 on-board soc, wi-fi, bluetooth, rfid, digital i/o, poe, com, usb, android 7.1, pohs compliant
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IOVU-210AD-RK39 Panel PC
MODEL:
IOVU-210AD-RK39
10.1" RISC-Based Panel PC with Touchscreen,
Rockchip RK3399 On-board SoC, Wi-Fi, Bluetooth, RFID,
Digital I/O, PoE, COM, USB, Android 7.1, RoHS Compliant
User Manual
Page i
Rev. 1.00 – October 8, 2018

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Summary of Contents for IEI Technology IOVU-210AD-RK39

  • Page 1 IOVU-210AD-RK39 Panel PC MODEL: IOVU-210AD-RK39 10.1” RISC-Based Panel PC with Touchscreen, Rockchip RK3399 On-board SoC, Wi-Fi, Bluetooth, RFID, Digital I/O, PoE, COM, USB, Android 7.1, RoHS Compliant User Manual Page i Rev. 1.00 – October 8, 2018...
  • Page 2 IOVU-210AD-RK39 Panel PC Revision Date Version Changes October 8, 2018 1.00 Initial release Page ii...
  • Page 3 IOVU-210AD-RK39 Panel PC Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer. In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
  • Page 4 IOVU-210AD-RK39 Panel PC Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product.
  • Page 5: Table Of Contents

    IOVU-210AD-RK39 Panel PC Table of Contents 1 INTRODUCTION ......................1 1.1 O ........................2 VERVIEW 1.2 F ........................2 EATURES 1.3 F ......................3 RONT ANEL 1.4 B ......................4 OTTOM ANEL 1.5 R ....................... 4 ANEL 1.6 S ......................5 ANELS 1.7 S...
  • Page 6 IOVU-210AD-RK39 Panel PC 3.7 S ................... 28 YSTEM AINTENANCE 4 ANDROID OS ......................29 4.1 H ......................30 CREEN 4.1.1 Adding a Home Screen ..................30 4.1.2 Switching between Home Screens ..............31 4.1.3 Favorites Tray ....................31 4.1.4 Adding Shortcuts ....................32 4.1.5 Arranging the Home Screen ................
  • Page 7 IOVU-210AD-RK39 Panel PC List of Figures Figure 1-1: IOVU-210AD-RK39 Panel PC ..................2 Figure 1-2: Front Panel ........................3 Figure 1-3: LED Indicators ......................3 Figure 1-4: Bottom Panel ....................... 4 Figure 1-5: Rear Panel ........................4 Figure 1-6: Side Panels ........................5 Figure 1-7: Dimensions (unit: mm) ....................
  • Page 8 IOVU-210AD-RK39 Panel PC List of Tables Table 1-1: Technical Specifications ....................7 Table 2-1: Packing List ......................... 10 Table 2-2: Optional Items ......................11 Table 3-1: Power Terminal Block Pinouts .................. 15 Table 3-2: Ethernet Connector Pinouts ..................16 Table 3-3: Ethernet Connector LEDs ..................16 Table 3-4: RS-232 Serial Port (COM1) Pinouts ................
  • Page 9: Introduction

    IOVU-210AD-RK39 Panel PC Chapter Introduction Page 1...
  • Page 10: Overview

    1.1 Overview Figure 1-1: IOVU-210AD-RK39 Panel PC The IOVU-210AD-RK39 is a 10.1” RISC-based panel PC with Android 7.1 OS. At the heart of the system is the Rockchip RK3399 on-board SoC, offering low power in a powerful package. The IOVU-210AD-RK39 provides rich input capabilities utilizing the projected capacitive touchscreen.
  • Page 11: Front Panel

    IOVU-210AD-RK39 Panel PC 1.3 Front Panel The front panel of the IOVU-210AD-RK39 contains a 10.1” LCD with projected capacitive touchscreen, 5-megapixel camera, digital microphones and the RFID reader. Figure 1-2: Front Panel The LED indicators on the front panel show the status of power, Bluetooth and Wi-Fi connection.
  • Page 12: Bottom Panel

    IOVU-210AD-RK39 Panel PC 1.4 Bottom Panel The bottom panel contains the I/O interfaces as shown in Figure 1-4. Figure 1-4: Bottom Panel 1.5 Rear Panel The rear panel has four VESA 75 mounting screw holes. Figure 1-5: Rear Panel Page 4...
  • Page 13: Side Panels

    IOVU-210AD-RK39 Panel PC 1.6 Side Panels The left panel has a 2 W speaker, and the right panel has a terminal block for 4-bit digital input and output. Figure 1-6: Side Panels Page 5...
  • Page 14: System Specifications

    IOVU-210AD-RK39 Panel PC 1.7 System Specifications The IOVU-210AD-RK39 technical specifications are listed below. System Rockchip RK3399 on-board SoC (dual-core Cortex-A72 + quad-core Cortex-A53, 64-bit) Memory 2 GB 1866 MHz LPDDR3L on-board memory Storage 16 GB eMMC NAND flash One microSD card slot (internal)
  • Page 15: Table 1-1: Technical Specifications

    IOVU-210AD-RK39 Panel PC Physical Character Construction Material PC+ABS plastic front cover and metal rear cover Color White Mounting VESA 75 mm x 75 mm Dimensions (W x H x D) 293 mm x 209.5 mm x 44.5 mm Operation Temperature -10°C ~ 50°C with air flow...
  • Page 16: Dimensions

    IOVU-210AD-RK39 Panel PC 1.8 Dimensions The dimensions are shown below. Figure 1-7: Dimensions (unit: mm) Page 8...
  • Page 17: Unpacking

    IOVU-210AD-RK39 Panel PC Chapter Unpacking Page 9...
  • Page 18: Packing List

    If any of the components listed in the checklist below are missing, do not proceed with the installation. Contact the IEI reseller or vendor the IOVU-210AD-RK39 was purchased from or contact an IEI sales representative directly by sending an email to sales@ieiworld.com.
  • Page 19: Optional Items

    IOVU-210AD-RK39 Panel PC 2.2 Optional Items The following are optional components which may be separately purchased: Item Image 90V~264V AC input, 12V/60W DC power adapter (P/N: 63040-010060-120-RS) Wall mounting kit (P/N: AFLWK-19B) Arm kit (P/N: ARM-11-RS) Stand (P/N: STAND-A12-RS) Table 2-2: Optional Items...
  • Page 20: Installation

    IOVU-210AD-RK39 Panel PC Chapter Installation Page 12...
  • Page 21: Anti-Static Precautions

    IOVU-210AD-RK39 and severe injury to the user. Electrostatic discharge (ESD) can cause serious damage to electronic components, including the IOVU-210AD-RK39. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the IOVU-210AD-RK39 is accessed internally, or any other electrical component is handled, the following anti-static precautions are strictly adhered to.
  • Page 22: Installation Precautions

    IOVU-210AD-RK39 Panel PC 3.2 Installation Precautions CAUTION: The IOVU-210AD-RK39 series has more than one power supply connection point. To reduce the risk of electric shock, disconnect all power sources before installing or servicing the IOVU-210AD-RK39 series. When installing the flat panel PC, please follow the precautions listed below: ...
  • Page 23: External I/O Connectors

    This section provides an overview of the external I/O connectors of the IOVU-210AD-RK39. 3.3.1 Power Input Interfaces The IOVU-210AD-RK39 supports 9 V ~ 30 V DC power input and provides two kinds of power input interfaces (Figure 3-1). Figure 3-1: Power Input Interfaces The pinouts for the power terminal block are listed in the figure and table below.
  • Page 24: Ethernet Connector

    IOVU-210AD-RK39 Panel PC 3.3.2 Ethernet Connector There is one external RJ-45 LAN connector. The RJ-45 connector enables connection to an external network and supports PoE. The Ethernet connector pinouts are shown below. Description LAN1_MDX0+ LAN1_MDX0- LAN1_MDX1+ LAN1_MDIX2+ LAN1_MDX2- LAN1_MDX1- LAN1_MDIX3+...
  • Page 25: Serial Interfaces

    IOVU-210AD-RK39 Panel PC 3.3.3 Serial Interfaces The system has an RS-232 and an RS-232/422/485 serial port connector. Pinouts of the two connectors are shown in the following two tables. Pin Arrangement Description RS-232_DCD1 RS-232_RXD1 RS-232_TXD1 RS-232_DTR1 RS-232_DSR1 RS-232_RTS1 RS-232_CTS1 RS-232_RI1...
  • Page 26: Digital I/O Connector

    IOVU-210AD-RK39 Panel PC 3.3.4 Digital I/O Connector The digital I/O connector on the system side panel provides 4-bit input/output connection. Pinouts of the digital I/O connector are shown in the following figure. Figure 3-4: Digital I/O Connector Pinouts 3.3.5 USB 2.0 Host Connectors The external USB Series "A"...
  • Page 27: Mounting The System

     Stand mounting The four mounting methods are described below. 3.4.1 Wall Mounting To mount the IOVU-210AD-RK39 onto the wall, please follow the steps below. Step 1: Select the location on the wall for the wall-mounting bracket. Step 2: Carefully mark the locations of the four screw holes in the bracket on the wall.
  • Page 28: Figure 3-6: Wall-Mounting Bracket

    Step 6: Insert the four monitor mounting screws (M4*6) provided in the wall mounting kit into the four screw holes on the real panel of the IOVU-210AD-RK39 and tighten until the screw shank is secured against the rear panel (Figure 3-7).
  • Page 29: Figure 3-7: Chassis Support Screws

    IOVU-210AD-RK39 Panel PC NOTE: In the diagram below the bracket is already installed on the wall. Figure 3-7: Chassis Support Screws Step 9: Secure the panel PC by fastening the retention screw of the wall-mounting bracket (Figure 3-8). Page 21...
  • Page 30: Arm Mounting

    Figure 3-8: Securing the IOVU-210AD-RK39 3.4.2 Arm Mounting The IOVU-210AD-RK39 is VESA (Video Electronics Standards Association) compliant and can be mounted on an arm with a 75 mm interface pad. To mount the IOVU-210AD-RK39 on an arm, please follow the steps below.
  • Page 31: Figure 3-9: Arm Mounting Retention Screw Holes

    IOVU-210AD-RK39, as shown in Figure 3-9. Figure 3-9: Arm Mounting Retention Screw Holes Step 4: Secure the IOVU-210AD-RK39 to the interface pad by inserting four retention screws through the bottom of the mounting arm interface pad and into the IOVU-210AD-RK39 (Figure 3-10).
  • Page 32: Stand Mounting

    The IOVU-210AD-RK39 has Video Electronics Standards Association (VESA) standard mounting holes tapped into the rear panel. The monitor stand mounting plate has a matching VESA hole pattern. To mount the IOVU-210AD-RK39 onto a stand, please follow the steps below. Step 1: Line up the threaded holes on the system rear panel (Figure 3-9) with the screw holes on the monitor stand mounting plate.
  • Page 33: Power-On/Off Procedure

    Incorrect voltages applied to the system may cause damage to the internal electronic components and may also cause injury to the user. To power-on, connect the IOVU-210AD-RK39 to a power source either through the power jack or the power input terminal block. Once connected, the system will automatically turn on and the power LED on the front panel will light up in blue.
  • Page 34: Available Drivers

    IOVU-210AD-RK39 Panel PC Figure 3-12: Power Connectors 3.6 Available Drivers All the drivers for the IOVU-210AD-RK39 are available on IEI Resource Download Center (https://download.ieiworld.com). Type IOVU-210AD-RK39 and press Enter to find all the relevant software, utilities, and documentation. Figure 3-13: IEI Resource Download Center...
  • Page 35: Driver Download

    3.6.1 Driver Download To download drivers from IEI Resource Download Center, follow the steps below. Step 1: Go to https://download.ieiworld.com. Type IOVU-210AD-RK39 and press Enter. Step 2: All product-related software, utilities, and documentation will be listed. You can choose Driver to filter the result.
  • Page 36: System Maintenance

    IOVU-210AD-RK39 Panel PC 3.7 System Maintenance If the components of the IOVU-210AD-RK39 fail, they must be replaced. Please contact the system reseller or vendor to purchase the replacement parts. NOTE: A user cannot replace a motherboard. If the motherboard fails it must be shipped back to IEI to be replaced.
  • Page 37: Android Os

    IOVU-210AD-RK39 Panel PC Chapter Android OS Page 29...
  • Page 38: Home Screen

    IOVU-210AD-RK39 Panel PC The IOVU-210AD-RK39 comes with Android OS pre-installed. This chapter introduces the user interface and basic functions of Android OS installed in the IOVU-210AD-RK39. 4.1 Home Screen Android OS supports multiple home screens allowing users to customize the screen with widgets, apps and shortcuts.
  • Page 39: Switching Between Home Screens

    IOVU-210AD-RK39 Panel PC 4.1.2 Switching between Home Screens Swipe right or left to switch between home screens. Figure 4-2: Multiple Home Screens 4.1.3 Favorites Tray The Favorites tray at the bottom of each home screen allows users to keep the most important or frequently used shortcuts.
  • Page 40: Adding Shortcuts

    IOVU-210AD-RK39 Panel PC 4.1.4 Adding Shortcuts To add app or widget shortcuts on the home screen, follow the steps below. Step 1: To add an app shortcut, tap the up arrow on the home screen to access the All Apps page.
  • Page 41: Figure 4-4: All Apps/Widgets Page

    IOVU-210AD-RK39 Panel PC Step 2: Touch and hold an app icon or a widget, and drag it to the home screen. Figure 4-4: All Apps/WIDGETS Page Page 33...
  • Page 42: Arranging The Home Screen

    IOVU-210AD-RK39 Panel PC 4.1.5 Arranging the Home Screen The items on the home screen can be moved and deleted. Touch and hold an item on the home screen and drag it where you want. To trash the item on the screen, drag it to the Remove icon.
  • Page 43: Navigation Buttons

    IOVU-210AD-RK39 Panel PC 4.2 Navigation Buttons The navigation buttons shown in Figure 4-8 can always be found at the bottom of every screen. Figure 4-6: Navigation Buttons Buttons Description Tap to turn the volume down. Tap to return to the previous screen.
  • Page 44: Status Bar

    IOVU-210AD-RK39 Panel PC 4.3 Status Bar The status bar on the top of the screen (Figure 4-9) displays system status, such as battery level or signal strength. Figure 4-7: Status Bar Swipe down from the status bar to view notification and status details (Figure 4-10).
  • Page 45: Figure 4-8: Notification List And System Status

    IOVU-210AD-RK39 Panel PC Figure 4-8: Notification List and System Status Page 37...
  • Page 46: A Regulatory Compliance

    IOVU-210AD-RK39 Panel PC Appendix Regulatory Compliance Page 38...
  • Page 47 IOVU-210AD-RK39 Panel PC DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives:  EMC Directive 2004/108/EC  Low-Voltage Directive 2006/95/EC  RoHS II Directive 2011/65/EU  Ecodesign Directive 2009/125/EC If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
  • Page 48 IOVU-210AD-RK39 Panel PC Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ...
  • Page 49 IOVU-210AD-RK39 Panel PC Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
  • Page 50 IOVU-210AD-RK39 Panel PC FCC WARNING This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and   This device must accept any interference received, including interference that may cause undesired operation.
  • Page 51: B Safety Precautions

    IOVU-210AD-RK39 Panel PC Appendix Safety Precautions Page 43...
  • Page 52: Safety Precautions

    Do not apply voltage levels that exceed the specified voltage range. Doing so may cause fire and/or an electrical shock.  Electric shocks can occur if the IOVU-210AD-RK39 chassis is opened when the IOVU-210AD-RK39 is running.  Do not drop or insert any objects into the ventilation openings of the IOVU-210AD-RK39.
  • Page 53: Anti-Static Precautions

    Electrostatic discharge (ESD) can cause serious damage to electronic components, including the IOVU-210AD-RK39. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the IOVU-210AD-RK39 is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.
  • Page 54: Product Disposal

    Please follow the national guidelines for electrical and electronic product disposal. B.2 Maintenance and Cleaning Precautions When maintaining or cleaning the IOVU-210AD-RK39, please follow the guidelines below. B.2.1 Maintenance and Cleaning Prior to cleaning any part or component of the IOVU-210AD-RK39, please read the details below. Page 46...
  • Page 55: Cleaning Tools

    Some components in the IOVU-210AD-RK39 may only be cleaned using a product specifically designed for the purpose. In such case, the product will be explicitly mentioned in the cleaning tips. Below is a list of items to use when cleaning the IOVU-210AD-RK39. ...
  • Page 56: C Hazardous Materials Disclosure

    IOVU-210AD-RK39 Panel PC Appendix Hazardous Materials Disclosure Page 48...
  • Page 57 IOVU-210AD-RK39 Panel PC The details provided in this appendix are to ensure that the product is compliant with the Peoples Republic of China (China) RoHS standards. The table below acknowledges the presences of small quantities of certain materials in the product, and is applicable to China RoHS only.
  • Page 58 IOVU-210AD-RK39 Panel PC 此附件旨在确保本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符 合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签,此期限是估算这些物质”不会有泄漏或突变”的 年限。本产品可能包含有较短的环境友好使用期限的可替换元件,像是电池或灯管,这些元 件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 (现由 GB/T 26572-2011 取代) 标准规定的限量要求以下。...

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