Problem solving guide
Problem
After switching on the
machine the message
Empty the drip tray and the
waste container
appears
even though they are
both empty.
Neither milk nor milk
froth comes out of the
central spout.
Empty the drip tray and the
waste container
appears
in the display, even
though the drip tray has
been emptied.
Insert the drip tray and the
appears
waste container
in the display even
though both are fitted.
The drip tray or waste
container is full or over-
flowing, although they
have been emptied fol-
lowing each reminder.
60
Cause and remedy
This is not a fault.
When the drip tray and waste container are
emptied, the internal counter is not reset after the
coffee machine has been switched off.
drip tray and the waste container
even though the drip tray and the waste container
are not filled to the maximum.
The milk pipework is blocked.
Clean the central spout, taking particular care to
clean the cappuccinatore and milk pipework
connections carefully with the cleaning brush.
The drip tray is not positioned correctly in the
appliance.
Push the drip tray in as far as it will go.
Make sure that the lower panel is sitting on the
drip tray correctly.
When the drip tray and waste container are
emptied, the internal counter is not reset after the
coffee machine has been switched off.
drip tray and the waste container
even though the drip tray and the waste container
are not filled to the maximum.
The drip tray is not in the correct position and is
therefore not detected.
Empty the drip tray and the waste container.
Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
This is not a fault.
The drip tray and waste container were probably
removed or the machine was opened without the drip
tray and waste container being emptied. When the
drip tray is removed or the machine opened, the
internal counter for emptying the drip tray and waste
container is automatically reset.
Remove the drip tray and waste container from the
machine and empty them.
Empty the
appears in the display
Empty the
appears in the display