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Miele SmartBiz PWM 300 Operating And Installation Instructions
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Miele SmartBiz PWM 300 Operating And Installation Instructions

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Operating and installation
Instructions
Washing machine
To avoid the risk of accidents or damage to the appliance, it is
essential to read these instructions before it is installed and used for
the first time.
en-AU, NZ
M.-Nr. 11 589 040

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  • Page 1 Operating and installation Instructions Washing machine To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for the first time. en-AU, NZ M.-Nr. 11 589 040...

  • Page 2: Table Of Contents

    Contents Caring for the environment ................Warning and Safety instructions..............Operating the washing machine ..............14 Control panel ....................... 14 How the control panel works ................15 Using for the first time ..................17 Washing environmentally and economically ..........19 Detergent consumption..................
  • Page 3 Contents Problem solving guide ..................38 The programme does not start................38 Programme cancellations and fault messages ........... 39  symbol in the time display ................40 Fault indicator light at the end of a programme ..........40 An unsatisfactory wash result ................41 General problems with the washing machine .............
  • Page 4 Contents  PIN code......................64  Control panel switch-off status ..............65  Memory ......................65  Longer pre-wash Cottons ................65  Reduce temperature..................66  Maximum rinse level ..................66  Suds cooling ....................66  Anti-crease ....................67 ...

  • Page 5: Caring For The Environment

    Caring for the environment Disposal of the packing Disposing of your old material appliance The transport and protective packaging Electrical and electronic appliances has been selected from materials which often contain valuable materials. They are environmentally friendly for also contain specific materials, disposal, and can normally be recycled.

  • Page 6: Warning And Safety Instructions

    “Installation”, as well as in the “Warning and Safety instructions”. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
  • Page 7 Warning and Safety instructions  The washing machine is not suitable for outdoor use.  This washing machine is intended for commercial use in small businesses, care homes, sports clubs, hospitals and other similar commercial environments. This machine may also be operated by lay persons in public areas such as laundrettes, communal laundry rooms or similar commercial environment.
  • Page 8 It is most important that this basic safety requirement is present and regularly tested and, when there is any doubt, the on-site wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). ...
  • Page 9 Warning and Safety instructions  If the electrical connection cable is faulty, it must only be replaced by a Miele authorised service technician to protect the user from danger.  The washing machine must be connected to the water supply using the new hose set supplied with the appliance.
  • Page 10 Warning and Safety instructions Correct use  The maximum load is 7.0 kg (dry laundry). See the “Programme chart” for the maximum recommended loads for individual programmes.  Do not install your washing machine in a room where there is a risk of frost.
  • Page 11 If, however, you do wish to descale it, only use special non-corrosive descaling agents and strictly observe the instructions on the packaging. Special descaling agent is available from your Miele dealer or from Miele. Strictly observe the instructions for the packaging. ...
  • Page 12 Warning and Safety instructions  Dye removers contain sulphur compounds which can cause damage such as corrosion. Dye removers must not be used in the washing machine.  Avoid contact between stainless steel surfaces (front, lid, casing) and liquid detergents or disinfecting agents which contain chlorine or sodium hypochlorite.
  • Page 13 Miele tumble dryer and your Miele washing machine.  If installing the machine on a Miele plinth (available as an optional accessory), please make sure you order the correct one for this washing machine.

  • Page 14: Operating The Washing Machine

    Operating the washing machine Control panel a Control panel i Start/Add laundry sensor starts the selected programme and b Sensor controls – temperature allows you to add laundry for selecting the temperature j Optical interface c Sensor controls – spin speed for service technicians for selecting the spin speed k Programme selector...

  • Page 15: How The Control Panel Works

    Operating the washing machine  Pre-wash sensor control How the control panel works You can supplement certain wash programmes with a pre-wash. If a pre-wash can be selected for the wash programme, the Pre-wash sensor lights up dimly.  Indicator lights - ...
  • Page 16 Operating the washing machine  Time display  Start/Add laundry sensor After the programme has started, the - The programme can be started as programme duration will appear in the soon as the sensor is flashing on and display in hours and minutes. off.

  • Page 17: Using For The First Time

    Using for the first time Emptying the drum  Damage resulting from incorrect installation and connection. A swivel elbow for the drain hose and/ Installing and connecting the or assembly material may be stored in washing machine incorrectly will the drum. cause serious damage to property.
  • Page 18 Using for the first time Running the first wash programme For safety reasons, spinning is not possible until the machine has been prepared for use for the first time. To activate the spinning function, you must run a wash programme without laundry and without detergent.

  • Page 19: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent consumption - Use the maximum load size for the - Do not exceed the amounts of current programme. The energy and detergent recommended by the water consumption will then be the manufacturer on the packaging.

  • Page 20: Preparing The Laundry

    1. Preparing the laundry Emptying all pockets  Damage due to solvent-based cleaning agents. Cleaning agents containing benzine, stain remover, etc., can damage plastic parts. When pre-treating garments, make sure that any plastic parts (e.g. buttons) do not come into contact with cleaning agent.

  • Page 21: Loading The Washing Machine

    2. Loading the washing machine Opening the door Closing the door  Reach under the door grip and pull  Make sure that no items are caught the door open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry.

  • Page 22: Selecting The Programme And Settings

    3. Selecting the programme and settings Selecting a programme Selecting the temperature and spin speed The washing machine is switched on by turning the programme selector to a The wash programme's pre-set wash programme. temperature and spin speed light up brightly.

  • Page 23: Adding Detergent

    4. Adding detergent Adding detergent Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used with this appliance. Detergent dispensing Please follow the detergent manufacturer's instructions in relation to dosage. Adding too much detergent will lead to excessive foaming.
  • Page 24 4. Adding detergent Automatic dispensing of fabric Dye removers and dyes softener or liquid starch  Damage due to colour run/dye removers. Colour run and dye removers can cause corrosion in the washing machine. Do not use colour run or dye removers in this washing machine.
  • Page 25  Open the lid of the / amount for one wash cycle. compartment. Capsules are available to order from Miele or from the Miele online shop (see the end of this booklet for contact details).  Capsules pose a health risk.
  • Page 26 4. Adding detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the  compartment is solely via the capsule. When using capsules do not add fabric softener to the  compartment.  Remove the empty capsule at the end of the wash programme.

  • Page 27: Starting The Programme - The End Of The Programme

    5. Starting the programme - the end of the programme Starting a programme At the end of the programme  Touch the flashing Start/Add laundry The time display shows 0:00. The  sensor. symbol will remain lit up on the control panel.

  • Page 28: Delay Start

    Delay start With Delay start you can delay the start Altering Delay start of a programme from 30 minutes up to  Touch the Start/Add laundry sensor a maximum of 24 hours. until the door unlocks and the  symbol goes out. Selecting Delay start The Delay start process stops.

  • Page 29: Programme Chart

    Programme chart Cottons Cold to 90°C Max. load 7.0 kg Items Cotton, linen, and mixed fibre textiles Notes - Select the temperature according to the instructions on the care label, the detergent, the type of soiling and the hygiene requirements. - For dark coloured fabrics use a colour detergent or liquid detergent.
  • Page 30 Programme chart ECO 40-60 Max. load 7.0 kg Items Normally soiled cotton garments Notes - A laundry load consisting of mixed cottons that are intended for washing at 40°C or 60°C can be washed in the same wash cycle. - This programme is the most efficient in terms of energy and water consumption for washing cottons.
  • Page 31 Programme chart Mops & cloths 40°C to 90°C Max. load 4.0 kg Items Mops or cloths made from cotton, mixed fibre or microfibre Notes - The programme is designed for washing mops and cleaning cloths. - Use specialist detergents. - A pre-spin and a pre-rinse cycle are carried out before the main wash.

  • Page 32: Special Features In The Programme Sequence

    Special features in the programme sequence Omitting the final spin (Rinse hold) Spinning  Touch the  sensor (Rinse hold). Final spin speed The laundry is not spun after the final When a programme is selected, the rinse and remains in the rinse water. maximum spin speed for this wash This helps prevent creasing if the programme is shown in the display.

  • Page 33: Changing The Programme Sequence

    Changing the programme sequence  Touch the Start/Add laundry sensor. Changing a programme Rotating bars ... ...  are After the start of a programme, it is no shown in the time display. longer possible to select a different programme. If the word  appears in the time You will need to cancel the current display, the door can be opened.

  • Page 34: Detergent

    Detergent The correct detergent Any detergent suitable for automatic front loading washing machines can be used with this appliance. Follow the manufacturer's instructions and dosage recommendations on the packaging. The recommendations apply to the temperature ranges given in the Programme chart.

  • Page 35: Cleaning And Care

    Cleaning and care Cleaning the siphon and the channel  Risk of electric shock! Only ever perform cleaning and maintenance work when the appliance is disconnected from the power. Disconnect the washing machine from the mains electricity supply. Cleaning the detergent dispenser drawer Washing at low temperatures and the use of liquid detergent can lead to a...

  • Page 36: Cleaning The External Casing And Fascia Panel

    Cleaning and care Cleaning the detergent dispenser  Risk of damage due to ingress of drawer housing water. The pressure of a water jet can cause water to get into the washing machine, resulting in damage to components. Do not spray the washing machine with a water jet.

  • Page 37: Cleaning The Filters In The Water Inlet

    Cleaning and care Cleaning the filters in the water inlet The washing machine has filters to protect the water inlet valves. Check these filters about every 6 months. Perform this check more often if there are frequent interruptions to the external water supply.

  • Page 38: Problem Solving Guide

    With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you will not need a service call.

  • Page 39: Programme Cancellations And Fault Messages

     Then switch the washing machine back on.  Restart the programme. If the fault message appears again, contact Miele. The fault indicator light The water protection system has reacted.  lights up,  and ...

  • Page 40: Symbol In The Time Display

     In order to prevent bacteria and unpleasant odours building up in the machine, run the Cottons 90°C programme using the Miele washing machine cleaner or a universal powder detergent. The indicator light ...

  • Page 41: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Possible cause and remedy Liquid detergent does Liquid detergents usually contain no bleaching not give the required agents. They do not remove fruit, coffee and tea result. stains.  Use a general purpose powder detergent containing a bleaching agent.

  • Page 42: General Problems With The Washing Machine

    Problem solving guide General problems with the washing machine Problem Possible cause and remedy The machine shakes The machine feet are not level. during the spin cycle.  Level the machine and adjust the feet correctly. The pump makes This is not a fault. Slurping noises occur at the end strange noises.

  • Page 43: The Door Will Not Open

     Wait until the temperature in the drum has in the time display. decreased and the bars have stopped flashing in the display.  and  alternately The door lock has jammed. appear in the time  Call Miele. display.

  • Page 44: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut

    Problem solving guide Emptying the drum Opening the door in the event of a blocked drain outlet and/ ..in machines with a drain pump or power cut  Place a suitable container under the access flap.  Risk of electric shock! Only ever perform cleaning and Remove the drain filter, though not maintenance work when the...
  • Page 45 Problem solving guide Cleaning the drain filter  Risk of water damage. Once the flow of water ceases: Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. Replace the drain filter correctly and tighten it securely.

  • Page 46: After Sales Service

    Miele. from Miele. Contact information for Miele can be found at the end of this booklet. Please quote the model and serial number of your appliance when contacting Miele. This information can be found on the data plate.

  • Page 47: Installation

    *INSTALLATION* Installation Front view a Cold water inlet hose e Door b Electrical connection f Flap for the drain filter and the drain pump c Control panel g Height-adjustable feet d Detergent dispenser drawer...

  • Page 48: Rear View

    *INSTALLATION* Installation Rear view a Drain hose e Cold water inlet hose b Transport clips for inlet and drain f Safety caps for transit bars hoses g Transport clips for inlet and drain c Electrical connection hoses and for storing transit bars when not in use d Protruding lid for holding when moving the machine...

  • Page 49: Installation Locations

    Do not install the machine near or directly above an open gully or floor drain. 1702 This washing machine can be installed with a Miele tumble dryer on top of it. A stacking kit (APCL001, optional accessory) is required for this.

  • Page 50: Transporting The Washing Machine To Its Installation Site

    *INSTALLATION* Installation Transporting the washing machine to Transporting the washing its installation site machine to its installation site The protruding lid can be used for  Danger of injury from incorrect holding the machine during transport. transport.  Danger of injury due to If the washing maching tips over, there is a danger of injury to people unsecured lid.

  • Page 51: Installation Surface

    *INSTALLATION* Installation Installation surface Removing the transit bars A concrete floor is the most suitable Removing the left transit bar installation surface. It is far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. ...
  • Page 52 *INSTALLATION* Installation Removing the right transit bar Covering the holes  Risk of injury from sharp edges! There is a risk of injury from reaching into holes that are not covered. To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed.

  • Page 53: Fitting The Transit Bars

    *INSTALLATION* Installation Securing the transit bars Fitting the transit bars Opening the flaps  Secure the transit bars to the back of the washing machine. Make sure that  Push against the catch with a pointed the top catch is located above the object, e.g.

  • Page 54: Aligning The Washing Machine

    *INSTALLATION* Installation Aligning the washing machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine.

  • Page 55: Fixing Bracket For Plinth

    *INSTALLATION* Installation Fixing bracket for plinth The fixing bracket prevents the washing machine from falling off a plinth during operation. Fastening with the fixing bracket is only intended for plinths made from concrete. The plinth must be flat and level. The surface below the plinth must be able to withstand the physical loads.
  • Page 56 *INSTALLATION* Installation Installing the fixing bracket Securing the washing machine with the fixing bracket  Place the fixing bracket on the  Push the washing machine back on marking on the plinth. to the installed fixing bracket.  In the middle of the two outer slotted holes, mark a point for each drill hole.

  • Page 57: Installing Under A Continuous Worktop

    *INSTALLATION* Installation Installing under a continuous worktop  Risk of electric shock due to exposed cables. There is a risk of coming into contact with live parts while the lid is removed. Do not remove the washing machine lid. This washing machine (with lid intact) can be pushed under a worktop if there is space to do so.

  • Page 58: Water Connection

    If there is a leak, the connection might not be on securely, or it may have been Maintenance screwed on at an angle. Unscrew and Only use a genuine Miele hose that has reconnect the water correctly before been pressure tested to withstand at tightening it.

  • Page 59: Drainage

    (gully). If required, the hose can be extended to a length of up to 5 m. The necessary parts can be ordered from Miele (depending on country). For a delivery head of more than 1 m (up to a max. of 1.6 m) a replacement drain pump will need to be fitted.

  • Page 60: Electrical Connection

    *INSTALLATION* Installation AS/NZS 3000). This connection must Electrical connection be carried out by a qualified and This description applies to washing competent electrician. machines both with and without a The plug connector or isolator switch mains plug. should be easily accessible at all times. The following applies to washing ...

  • Page 61: Technical Data

    Technical data Height: 850 mm Width: 596 mm Width (machines with a stainless steel lid) 605 mm Depth: 636 mm Depth with door open 1054 mm Weight Approx. 90 kg Maximum floor load in operation 3000 Newton Capacity 7.0 kg dry laundry Supply voltage See data plate on back of machine Rated load See data plate on back of machine Fuse rating...

  • Page 62: Programmable Functions

    Programmable functions Choosing and selecting The programmable functions are used programmable functions to alter the machine's electronics to suit changing requirements. The number of the programmable Programmable functions can be function will appear in the display as  altered at any time. and a number: e.g.

  • Page 63: Editing And Saving The Programmable Function

    Programmable functions Editing and saving the Exiting the programming level programmable function  Turn the programme selector to the  position. You can switch a programmable function on or off or select different The settings have been changed. You options. can alter the settings again at any time. ...

  • Page 64: End Of Programme Tone

    Programmable functions  End of programme tone Using the washing machine with a PIN code The tone that sounds at the end of a The code is 125 and cannot be altered. programme can be changed or switched off.  Switch on the washing machine. ...

  • Page 65: Control Panel Switch-Off Status

    Programmable functions  Control panel switch-off  Memory status The washing machine will save the latest settings (temperature, spin To save energy, the time display and speed) which have been selected for a sensors will go out after 10 minutes, programme after the programme has and only the Start/Add laundry sensor started.

  • Page 66: Reduce Temperature

    Programmable functions  Reduce temperature  Suds cooling The suds temperature can be reduced Additional water flows into the drum at to prevent the suds from boiling too the end of the main wash to cool the early in high-altitude locations. suds down.

  • Page 67: Anti-Crease

    Programmable functions  Anti-crease  Backlight brightness dimmed The anti-crease function helps prevent creasing if laundry is not going to be The brightness of the dimmed sensors removed immediately after the end of in the control panel can be selected at the programme.
  • Page 71 Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 Melbourne: 1 Gilbert Park Drive Knoxfield, VIC 3180 Telephone: 1300 731 411 service.prof@miele.com.au www.miele.com.au/professional sales@miele-professional.com.au Miele New Zealand Limited IRD 98 463 631 8 College Hill Freemans Bay...
  • Page 72 PWM 300 SmartBiz en-AU, NZ M.-Nr. 11 589 040 / 01...

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