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This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under “Safety information” on page 1 and “Important service information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1.
Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Touch-15IKB Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://support.lenovo.com. 2. Enter the serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. •...
Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: •...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem persists, go to “Lenovo ideapad 310-14IKB/ideapad 310- 15IKB/ideapad 310 Touch-15IKB” on page 27. Note: Noise from the AC adapter does not always indicate a defect.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
1. Insert the bootable Start Recovery Disc into the optical drive. 2. Start the computer. When the Lenovo logo comes up, immediately press F12; on the boot sequence menu, select the optical drive as the first boot-up device.
Windows screen is displayed. Follow the instructions on the screen to complete the Windows setup. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password (SVP).
Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank state If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Shutting down the computer If you are not going to use your computer for a long time, shut it down. To shut down your computer, do one of the following: → Shut down.
• “Removing and replacing an FRU” on page 33 • “Locations” on page 67 • “Parts list” on page 71 Specifications The following table lists the specifications of the Lenovo ideapad 310-14IKB/ ideapad 310-15IKB/ideapad 310 Touch-15IKB: Table 1. Specifications ideapad 310-...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Optical drive Form factor 9.0 mm Type RAMBO Display 16:9 (1,366 × 768/1,920 × 1,080 pixels) Display resolution (LCD) LCD backlight I/O Ports USB 3.0 × 1, USB 2.0 × 2 Combo audio jack ×...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Status indicators The system status indicators below show the computer status:...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Table 2. Status indicators Battery/Charging status indicator AC power Indicator status Meaning adapter status The computer is in sleep mode or turned off; The battery has more than 20% charge. Solid amber...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hotkeys The hotkeys are located in the function key row of the keyboard.By pressing the appropriate hotkey, you can change system settings instantly. The following describes the function of each hotkey. Table 3. Hotkeys Enables/disables airplane Mutes/unmutes the sound.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Before touching it, establish personal grounding by touching a ground point with one hand or using an electrostatic discharge (ESD) strap (P/N 6405959) to remove potential shock reasons. Note: The illustrations used in this section are of the Lenovo ideapad 310-15IKB, unless otherwise stated.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1020 Hard disk drive For access, remove this FRU: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 Attention: • Do not drop the hard disk drive or apply any physical shock to it.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 2. Removal steps of hard disk drive (continued) ideapad 310-14IKB: Detach the hard disk drive connector shown by arrows Take out the hard disk drive secured in a metal frame in the direction shown by...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Figure 2. Removal steps of hard disk drive (continued) ideapad 310-14IKB: Remove the hard disk drive by gently pulling it in the direction of the arrow Take out the hard disk drive secured in a metal frame.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual 1030 Memory/Mini PCI Express Card slot compartment cover and DIMM For access, remove these FRUs in order • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 Figure 3.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Figure 3. Removal steps of Memory/Mini PCI Express Card slot compartment cover and DIMM (continued) Release the two latches on both edges of the socket at the same time in the direction shown by arrows...
38 Important: • The preinstalled WLAN module may only be replaced with a Lenovo approved module in order to comply with FCC and IC regulations. Refer to “Overall” on page 72 for Lenovo part numbers for the approved modules.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Figure 4. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Notes: wireless LAN card has 2 cables in step wireless LAN card in some models may have 3 cables in step...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual 1050 Optical drive For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 • “1030 Memory/Mini PCI Express Card slot compartment cover and DIMM”...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1060 Keyboard bezel For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 • “1030 Memory/Mini PCI Express Card slot compartment cover and DIMM”...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 6. Removal steps of keyboard bezel (continued) Pull the touch pad connector and keyboard connector slot cover upward as shown by arrow , and detach the touch pad board cable and keyboard cable...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1070 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 7. Removal steps of system board Remove screws and screw ideapad 310-15IKB: ideapad 310-14IKB: Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylok- Silver 1.85±0.15 kgfcm 90205117 coated (4) M2 ×...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Figure 7. Removal steps of system board (continued) ideapad 310-15IKB: Unplug speakers connector in the direction shown by arrow , detach HDD connector in the direction shown by arrow , detach ODD transfer board connector in the direction shown by arrow...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 7. Removal steps of system board (continued) Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1080 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 • “1030 Memory/Mini PCI Express Card slot compartment cover and DIMM”...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 8. Removal steps of fan assembly and heat sink assembly (continued) ideapad 310-14IKB: Unplug the fan connector in the direction shown by arrow and loosen seven screws to lift the fan assembly.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1090 LCD unit For access, remove these FRUs in order • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 • “1030 Memory/Mini PCI Express Card slot compartment cover and DIMM”...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 9. Removal steps of LCD unit (continued) Detach the LCD unit from the lower case. When installing: • Route the antenna cables along the cable guides. As you route the cables, make sure that they are not subjected to any tension.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1100 Battery pack For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 • “1030 Memory/Mini PCI Express Card slot compartment cover and DIMM”...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 10. Removal steps of battery pack (continued) Remove the screw . Remove the battery pack in the direction shown by arrow ideapad 310-14IKB: Step Screw (quantity) Color Torque M2 × 6 mm, flat-head, nylok- Black 1.85±0.15 kgfcm...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1110 Speakers, base cover, USB board and ODD transfer board For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 •...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 11. Speakers, base cover, USB board and ODD transfer board (continued) Remove the screw . Pull the USB board connector slot cover upward as shown by arrow , detach the USB board cable from the keyboard connector in the direction shown by arrow .
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Figure 11. Speakers, base cover, USB board and ODD transfer board (continued) Remove screws , lift the touch pad board in the direction shown by arrow ideapad 310-15IKB: ideapad 310-14IKB: Step Screw (quantity) Color Torque M2.0 ×...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Figure 11. Speakers, base cover, USB board and ODD transfer board (continued) Remove the screw to lift the ODD transfer board in the direction shown by arrow Step Screw (quantity) Color Torque M2.0 ×...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover. For labels which are not shipped with the new base cover, peel them from the replaced base cover and adhere them to the new one.
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover. For labels which are not shipped with the new base cover, peel them from the replaced base cover and adhere them to the new one.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1120 LCD front bezel For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 • “1030 Memory/Mini PCI Express Card slot compartment cover and DIMM”...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual 1130 LCD panel and LCD cable For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 •...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Figure 13. LCD panel and LCD cable (continued) Turn over the LCD module in the direction as shown by arrow . Disconnect the connector by arrow to remove the LCD panel. When installing: Make sure that the LCD panel connector is attached firmly.
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual 1140 LCD hinges For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 • “1030 Memory/Mini PCI Express Card slot compartment cover and DIMM”...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 1150 Integrated camera For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 • “1030 Memory/Mini PCI Express Card slot compartment cover and DIMM”...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual 1160 Antenna assembly and LCD cover For access, remove these FRUs in order: • “1010 Hard disk drive(HDD) slot compartment cover” on page 34 • “1020 Hard disk drive” on page 35 •...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Bottom and Left-side view Ventilation slots Bottom slot cover Speakers AC power adapter jack Battery/Charging status indicator VGA port RJ-45 port HDMI port USB 3.0 port Combo audio jack Novo button Memory card slot...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Parts list This section presents the following service parts: • “Overall” on page 72 • “LCD FRUs” on page 98 • “Miscellaneous parts” on page 102 • “AC adapters” on page 104 • “Power cords” on page 105 Notes: •...
Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Hardware Maintenance Manual LCD FRUs In Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB, there are following types of LCDs. • “14.0 -in. HD TFT” • “15.6 -in. HD TFT” • “15.6 Touch-in. HD TFT”...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB 14.0-in. HD TFT Table 5. Parts list—14.0-in. HD TFT FRU no. LCD BEZEL L80TUSRPTW/CAMMYLARMAGNET 5B30M29405 LCD BEZEL L80TURDPTW/CAMMYLARMAGNET 5B30M29425 LCD BEZEL L80TUWHPTW/CAMMYLARMAGNET 5B30M29422 LCD BEZELL80SL BK TEX W/CAMMYLAR 5B30L35741 Panel, 14.0 FHD TN Slim GL (3.0mm), BO NT140FHM-...
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Lenovo ideapad 310-14IKB/ideapad 310-15IKB/ideapad 310 Touch-15IKB Table 6. Parts list—15.6-in. HD TFT (continued) FRU no. ideapad ideapad 310- 15IKB Touch- 15IKB Camera, HD W /Single MIC, CCY SC20K75697 ● ● CNFFH42 HD NB camera Camera, HD W /Single MIC, LTN SC20K76291 ●...
The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.