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HP 340S G7 Maintenance And Service Manual
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HP 340S G7 Maintenance And Service Manual

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Maintenance and Service Guide
HP 340S G7 Notebook PC
IMPORTANT! This document is intended for HP authorized service
providers only.

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Summary of Contents for HP 340S G7

  • Page 1 Maintenance and Service Guide HP 340S G7 Notebook PC IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 Intel, Iris, Core, Optane, Pentium, and Celeron bound by the terms of the HP End User License Not all features are available in all editions or are trademarks of Intel Corporation or its Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Components ..............................4 Right ..................................4 Left ..................................5 Display ..................................6 Keyboard area ................................ 7 Touchpad ............................. 7 Touchpad settings ......................7 Lights ..............................8 Button, vent, speakers, and fingerprint reader .................. 9 Special keys ............................
  • Page 6 (select products only) ..................... 58 Installing HP PC Hardware Diagnostics Windows ................58 Using HP PC Hardware Diagnostics UEFI ......................58 Starting HP PC Hardware Diagnostics UEFI ..................59 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..........59...
  • Page 7 Backing up information and creating recovery media ..................62 Using Windows tools ......................... 62 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..62 Restoring and recovery ............................63 Restoring, resetting, and refreshing using Windows tools .............. 63 Recovering using HP Recovery media ....................
  • Page 8 viii...

  • Page 9: Product Description

    Audio Audio control panel: HP Audio Control Dual speakers Video HP TrueVision HD Camera - indicator LED, USB 2.0, HD sensor, f2.0 720p by 30 frames per second Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise suppression...
  • Page 10 Turbo Lite WLAN SVTP Support for Wi-Fi CERTIFIED Miracast™ devices Ports HP Smart Pin AC adapter Audio-out (headphone)/Audio-in (microphone) combo jack High-definition multimedia interface (HDMI) v.1.4 supporting up to 1920 × 1080 at 60 Hz Hot plug/unplug and autodetect for correct output to wide-aspect vs. standard aspect video (auto- adjust panel resolution to fit embedded panel and external monitor connected) (3) USB 3.1 Gen1 Type A ports...
  • Page 11 Table 1-1 Product components and their descriptions (continued) Category Description Power cord, 1 m (39.4 in), C5, conventional Security Trusted Platform Module (fTPM) 2.0, firmware based Universal 2nd Factor Authentication Fingerprint reader Operating system Preinstalled Windows® 10 Home 64 Windows 10 Home 64 Chinese Market CPPP Windows 10 Home 64 High-End Chinese Market CPPP Windows 10 Home 64 Plus Windows 10 Home 64 Plus Single Language...

  • Page 12: Components

    To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Type HP Documentation in the taskbar search box, and then select HP ▲ Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 13: Left

    Table 2-1 Right-side components and their descriptions (continued) Component Description When AC power is disconnected (battery not charging): Blinking amber: The battery has reached a low battery level. When the ● battery has reached a critical battery level, the battery light begins blinking rapidly.

  • Page 14: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Chapter 2 Components...

  • Page 15: Keyboard Area

    Keyboard area Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Choose a setting. To turn on the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Using an external mouse, click the Touchpad button.

  • Page 16: Lights

    Lights Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. Off: Computer sound is on. ● Chapter 2 Components...

  • Page 17: Button, Vent, Speakers, And Fingerprint Reader

    Button, vent, speakers, and fingerprint reader Table 2-6 Button, vent, speakers, fingerprint reader and their descriptions Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to initiate ●...

  • Page 18: Special Keys

    Table 2-6 Button, vent, speakers, fingerprint reader and their descriptions (continued) Component Description NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 19: Bottom

    Bottom Table 2-8 Bottom component and its description Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom...

  • Page 20: Labels

    ● may be asked for the serial number, the product number, or the model number. Locate this information before you contact support. Table 2-9 Service label components Component HP product name Model number Product ID Serial number Warranty period ●...

  • Page 21: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 22 Table 3-1 Computer major components and their descriptions Item Component Spare part number Display assembly NOTE: Display assemblies are offered as spare parts only at a subcomponent level. Keyboard/top cover: For a detailed list of country codes, see Keyboard/top cover on page Includes fingerprint reader;...
  • Page 23 Table 3-1 Computer major components and their descriptions (continued) Item Component Spare part number 512 GB, PCIe, value L61960-001 256 GB, PCIe, value L61959-001 256 GB, PCIe + 16 GB Optane memory L72364-001 128 GB, SATA-3, TLC L61958-001 (14) Memory module (DDR4-2666): 8 GB 937236-855 4 GB...

  • Page 24: Display Assembly Subcomponents

    Display assembly subcomponents Table 3-2 Display components and their descriptions Item Component Spare part number Hinge cover L82276-001 Display bezel L64907-001 Display panel: NOTE: Display panel adhesive is available in the miscellaneous parts kits as spare part number L64916-001. FHD, antiglare, 250 nits L61945-001 HD, antiglare, 220 nits L61947-001...

  • Page 25: Cables

    Table 3-2 Display components and their descriptions (continued) Item Component Spare part number Webcam/microphone module (includes bezel adhesive tape) L64914-001 Display hinges (left and right; includes bezel and display cover adhesive) L64910-001 Wireless antennas (includes bezel adhesive tape and display cover tape): Dual antennas L64905-001 Single antenna...

  • Page 26: Miscellaneous Parts

    Miscellaneous parts Table 3-4 Miscellaneous parts and their descriptions Component Spare part number AC adapter (PFC, slim, 4.5 mm): 65 W 913691-850 45 W 741727-001 Power cord, C5, 1.0 m (3.3 ft): For use in Argentina L19357-001 For use in Australia L19358-001 For use in Denmark L19360-001...

  • Page 27: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Nonmarking, nonconductive pry tool ● Magnetic Phillips P1 screwdriver ● Tweezers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 28: Drive Handling

    Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 29: Generating Static Electricity

    IMPORTANT: To prevent damage to the device when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 30: Personal Grounding Methods And Equipment

    Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. ● Recommended materials and equipment HP recommends the following materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors Conductive bins and other assembly or soldering aids ●...

  • Page 31: Packaging And Transporting Guidelines

    Static-dissipative table or floor mats with hard tie to ground ● ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing 1 MΩ ±10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes Conductive tote boxes ●...

  • Page 32: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 52 screws that must be removed, replaced, and/or loosened when servicing the computer.

  • Page 33: Bottom Cover

    Bottom cover Table 5-1 Bottom cover descriptions and part numbers Description Spare part number Bottom cover L82275-001 Rubber feet L65866-001 Before removing the bottom cover, follow this step: Prepare the computer for disassembly (Preparation for disassembly on page 24). ▲ Remove the bottom cover: Peel the two rubber feet off the bottom cover.
  • Page 34 Insert a plastic tool between the bottom cover and the computer chassis (1), and then flex and lift the sides (2) and the top edge (3) of the bottom cover enough to separate it from the computer. Remove the bottom cover from the computer (4). Reverse this procedure to install the bottom cover.

  • Page 35: Battery

    Battery Table 5-2 Battery description and part number Description Spare part number Battery, 3 cell, 41 Whr L11119-855 Before removing the battery, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 24). Remove the bottom cover (see Bottom cover on page 25).

  • Page 36: Memory Module

    Memory module Table 5-3 Memory descriptions and part numbers Description Spare part number Memory module, 8 GB 937236-855 Memory module, 4 GB L10598-855 Before removing the memory modules, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 24).
  • Page 37 Gently press down on the module edges until the side retention clips snap into place (3). Component replacement procedures...

  • Page 38: Solid-State Drive

    Solid-state drive Table 5-4 Solid-state drive descriptions and part numbers Description Spare part number 512 GB, PCIe + 32 GB Optane memory L82307-001 512 GB, PCIe, value L61960-001 256 GB, PCIe, value L61959-001 256 GB, PCIe + 16 GB Optane memory L72364-001 128 GB, SATA-3, TLC L61958-001...

  • Page 39: Wlan Module

    WLAN module Table 5-5 WLAN module description and part number Description Spare part number Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0 L44796-005 Intel Wi-Fi 6 AX201 802.11ax 2 × 2 + Bluetooth 5.0 L21480-005 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 40 NOTE: If the WLAN antenna is not connected to the terminal on the WLAN module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WLAN module. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 41: Power Button/Card Reader Board

    Power button/card reader board Table 5-6 Power button/card reader board description and part number Description Spare part number Power button/card reader board L64886-001 NOTE: The power button board spare part kit does not include the cable. The cable is available as spare part number L64887-001.

  • Page 42: Touchpad

    Touchpad Table 5-7 Touchpad description and part number Description Spare part number Touchpad L82277-001 NOTE: The touchpad spare part kit does not include the cable. The cable is available as spare part number L64900-001. Before removing the touchpad, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 24).

  • Page 43: Fingerprint Reader Board

    Fingerprint reader board Table 5-8 Fingerprint reader board description and part number Description Spare part number Fingerprint reader board L89228-001 NOTE: The fingerprint reader board spare part kit does not include the cable. The cable is available as spare part number L64902-001. Before removing the fingerprint reader board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page...

  • Page 44: Fan

    Table 5-9 Fan description and part number Description Spare part number Fan for use in models with a backlit keyboard L63587-001 Fan for use in models without a backlit keyboard L63588-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 24).

  • Page 45: Heat Sink (Thermal Module)

    Heat sink (thermal module) Table 5-10 Heat sink description and part number Description Spare part number Heat sink L64890-001 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 24). Remove the bottom cover (see Bottom cover on page 25).
  • Page 46 Thoroughly clean thermal material from the surfaces of the system board component (1) and the heat sink (2) each time you remove the heat sink. Apply thermal grease to the surfaces of these components. All heat sink and system board spare part kits include thermal material. Reverse this procedure to install the heat sink.

  • Page 47: System Board

    System board All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system Table 5-11 System board descriptions and part numbers Description Spare part number Intel Core i7-1065G7 processor L82306-xx1 Intel Core i5-1035G1 processor L82279-xx1 Intel Core i3-1005G1 processor L82278-xx1...
  • Page 48 Remove the three Phillips M2.0 × 2.0 screws (1) that secure the system board to the computer. Remove the system board from the computer (2). Reverse this procedure to install the system board. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 49: Speaker Assembly

    Speaker assembly Table 5-12 Speaker assembly description and part number Description Spare part number Speaker assembly L64893-001 Before removing the speaker assembly, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 24). Remove the bottom cover (see Bottom cover on page 25).
  • Page 50 Lift the left speaker up from the computer (3), remove the speaker cable from the clips in the computer chassis (4), and then remove the right speaker from the computer (5). Reverse this procedure to install the speaker assembly. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 51: Display Assembly

    Display assembly NOTE: Display assemblies are offered as spare parts only at a subcomponent level. Before removing the display assembly, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 24). Remove the bottom cover (see Bottom cover on page 25).
  • Page 52 Separate the display from the computer (3). If it is necessary to replace display assembly subcomponents: Remove the hinge cover by squeezing both ends of the cover (1), and then pulling the cover off the display (2). The hinge cover is available as spare part number L82276-001. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 53 Use a tool to release the bottom edge of the display bezel (1) from the display assembly. IMPORTANT: Be careful not to bend or break the narrow sections of the bezel when removing. Release the left and right edges of the display bezel (2) from the display assembly. Release the top of the display bezel (3) from the display assembly.
  • Page 54 If it is necessary to remove the display panel: Use tweezers to grasp the tape that routes behind both the left and right sides of the display panel (1). Pull the tape from behind the left and right sides of the panel (2). IMPORTANT: You have to pull on the tape multiple times before it is completely removed.
  • Page 55 Lift the tape from the connector on the rear of the panel (2), and then disconnect the cable from the panel (3). Display panels are available as the following spare part numbers: L61945-001: FHD, antiglare, 250 nits L61947-001: HD, antiglare, 220 nits When installing the display panel, apply the adhesive in the location as shown in the following illustration.
  • Page 56 If it is necessary to remove the display hinges: Remove the Phillips M2.0 × 2.5 screw (1) from the bottom of each hinge. Remove the two Phillips M2.5 × 2.5 screws (2) from the bottom of each hinge. Remove the Phillips M2.5 × 3.0 screw (2) from the top of each hinge. Remove the display hinges from the display back cover (4).
  • Page 57 Disconnect the cable from the webcam module (4), and then remove the cable from the display back cover (5). The display cable is available as spare part number L64909-001. When installing the display cable, position the cable in the middle of the alignment notch as marked on the inside of the display back cover.
  • Page 58 Remove the antenna cables from the display back cover (2). The wireless antennas are available as spare part number L64905-001 for dual antennas and L64906-001 for single antenna. The display back cover is available as spare part number L82274-001. Reverse this procedure to install the display assembly. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 59: Power Connector

    Power connector Table 5-13 Power connector description and part number Description Spare part number Power connector 808155-010 Before removing the power connector cable, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 24). Remove the bottom cover (see Bottom cover on page 25).

  • Page 60: Keyboard/Top Cover

    Keyboard/top cover The top cover with keyboard remains after removing all other spare parts from the computer. In this section, the first table provides the main spare part number for the top cover/keyboards. The second table provides the country codes. Table 5-14 Keyboard/top cover description and part number Description...

  • Page 61: Computer Setup (Bios), Tpm, And Hp Sure Start

    Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. ▲ Navigating and selecting in Computer Setup ●...

  • Page 62: Updating The Bios

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 63: Changing The Boot Order Using The F9 Prompt

    For any compliance issues arising from your operation or usage of TPM that violates the previously mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities.

  • Page 64: Using Hp Sure Start (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.

  • Page 65: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 66: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    To download HP PC Hardware Diagnostics Windows, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. Select Download HP Diagnostics Windows, and then select a location on your computer or a USB flash drive. The tool downloads to the selected location.

  • Page 67: Starting Hp Pc Hardware Diagnostics Uefi

    If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. For assistance in solving the problem: Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID ▲...

  • Page 68: Downloading Hp Pc Hardware Diagnostics Uefi By Product Name Or Number (Select Products Only)

    For some products, you might have to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive: Go to http://www.hp.com/support.
  • Page 69 Set the location for downloading the diagnostic tools. This feature provides access to the tools from the ● HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.

  • Page 70: Backing Up, Restoring, And Recovering

    You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: ▲...

  • Page 71: Restoring And Recovery

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...

  • Page 72: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.

  • Page 73: Specifications

    Specifications Computer specifications Table 9-1 Computer specifications Metric U.S. Computer dimensions Width 324.0 mm 12.8 in Depth 225.0 mm 8.9 in Height 18.0 mm 0.7 in Weight (lowest configuration) 1468.0 g 3.24 lbs Input power Rating Operating voltage and current 18.5 V dc @ 3.5 A –...

  • Page 74: 35.6 Cm (14.0 In) Display Specifications

    35.6 cm (14.0 in) display specifications Table 9-2 Display specifications Metric U.S. Active diagonal size 35.6 cm 14.0 in Resolution FHD: 1920 × 1080 HD: 1366 × 768 Surface treatment Antiglare Brightness HD: 220 nits FHD: 250 nits Viewing angle HD: SVA FHD: UWVA Backlight...

  • Page 75: M.2 Pcie Solid-State Drive Specifications

    M.2 PCIe solid-state drive specifications Table 9-4 Solid-state drive specifications (M.2) 256 GB* 512 GB* Dimensions Height 1 mm 1 mm Length 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm Weight < 10 g < 10 g Interface type ATA-7 ATA-7 Transfer rate...

  • Page 76: 10 Statement Of Memory Volatility

    Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP, assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system.
  • Page 77 Select the Main menu, and then select Reset BIOS Security to factory default. Click Yes at the warning message. The computer reboots. During the reboot, press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, enter the password at the prompt.

  • Page 78: Nonvolatile Memory Usage

    HP Sure Start only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical computer configuration data for select...

  • Page 79: Questions And Answers

    (select products fingerprint programmed by user application can make the only) templates. enrollment in HP call to write to the flash. ProtectTools Security Manager. Questions and answers How can the BIOS settings be restored (returned to factory settings)? Questions and answers...
  • Page 80 HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

  • Page 81: Using Hp Sure Start (Select Models Only)

    BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 82: 11 Power Cord Set Requirements

    11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 83: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Table 11-1 Power cord requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands...
  • Page 84 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

  • Page 85: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 86: Index

    16, 49 hinges display specifications 66 spare part number 17 buttons drive light, identifying 5 HP PC Hardware Diagnostics UEFI power 9 downloading 59 electrostatic discharge (ESD) 20 starting 59 camera 6 preventing damage 21...
  • Page 87 USB flash drive 63 serial number 12 removal 33 recovery media service 12 spare part number 14, 33 creating using HP Cloud Recovery wireless certification 12 power button/card reader board cable Download Tool 62 WLAN 12 spare part number 17...
  • Page 88 Screw Kit, spare part number 18 USB SuperSpeed port, identifying 4 security, product description 3 USB Type-C port, identifying 4 serial number, computer 12 service labels, locating 12 vents, identifying 9, 11 serviceability, product description 3 video, product description 1 setup utility navigating and selecting 53 restoring factory settings 53...

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