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Operating and installation instructions Commercial washing machine PW 6241 PW 6321 To avoid the risk of accidents or damage to the en-GB machine, it is essential to read these instruc- tions before it is installed and used for the first time. M.-Nr. 12 149 550...
Contents Warning and Safety instructions..................Explanation of the safety instructions and warnings on the machine....... Intended use........................Foreseeable misuse......................Technical safety......................... Correct use........................10 Chlorine and component damage..................12 Accessories ........................13 Disposing of your old machine..................13 Caring for the environment .................... 14 Description of the machine ....................
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Contents Cancelling a locked programme..................36 Skipping a programme ...................... 37 Optional modules ......................38 Liquid dispensing (optional for machines with dispenser compartment)......38 Deselecting dispensing ..................... 39 Amount to be dispensed ....................39 Commissioning the dispensing pumps ................39 Dispenser calibration......................
Miele cannot be held liable for damage caused by non-compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
Warning and Safety instructions Intended use The washing machine is only suitable for washing fabrics with a care label stating that they are suitable for machine washing. Any other applications may be dangerous. The manufacturer cannot be held liable for damage resulting from incorrect or improper use or op- eration of the machine.
Warning and Safety instructions For disinfection procedures, use temperatures, holding times, li- quor ratios and, if necessary, disinfectants to achieve the required in- fection prophylaxis in accordance with guidelines and microbiological and hygienic standards. Disinfection programmes must not be interrupted, as this can have a limiting effect on the disinfection result.
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Warning and Safety instructions When washing with high temperatures, remember that the porthole glass becomes hot. Do not let children touch it during a wash pro- gramme. Danger of burning! Close the drum door after each wash cycle. This will prevent: - Children climbing into the washing machine or hiding things in it.
Miele cannot be held liable for the consequences of an inad- equate earthing system (e.g. electric shock).
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Faulty components must only be replaced by genuine Miele spare parts. Miele can only guarantee the safety standards of the appliance when Miele spare parts are used. The cause of any leaks must be dealt with before the washing ma- chine is restarted.
Warning and Safety instructions Correct use The maximum dry laundry weight is 24 kg for PW 6241 and 32 kg for PW 6321. See the “Programme chart” for the maximum recom- mended load sizes for individual programmes. Before using the washing machine for the first time, check that the transport safety devices have been removed (see “Installation –...
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If, however, you do wish to descale it, only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. Special descaling agent is available from Miele. Strictly observe the instructions for the descal- ing agent. ...
Warning and Safety instructions Recommending chemical cleaning agents does not mean that the machine manufacturer is responsible for the influences of these agents on the laundry and the washing machine. Please note that un- disclosed product changes by the manufacturers of these agents may affect the quality of the wash result.
Accessories Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product li- ability claims will be invalidated. Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions.
Please dispose of it at your local community waste collection / recyc- ling centre for electrical and electronic appliances, or contact your dealer or Miele for advice. You are also responsible (by law, depend- ing on country) for deleting any personal data that may be stored on the appliance being disposed of.
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Caring for the environment Energy saving tips Energy and water - To get the most out of your machine, load the maximum dry load consumption size for the wash programme you are using. Energy and water consumption is most efficient when a full load is washed.
Description of the machine Machine description ① ② ③ ④ ⑤ ⑥ ⑦ Emergency-off button Pressing the red button switches the machine off. Control panel Detergent drawer Pull the handle to open the flap. Door handle The door handle is equipped with an anti-snap mechanism to ensure the safety function of the door lock.
Description of the machine Control panel Display Cottons hygiene °C Cottons universal °C Cottons intensive °C When the machine is switched on the welcome screen will appear briefly, followed by the programme list. The last started programme is highlighted. Function buttons The six buttons underneath the display are the function buttons.
Description of the machine Function buttons A function is activated when pressed and deactivated when pressed again. Stop/finish The right-hand function button is used as the finish button after a programme has started. Pressing the button stops the selected programme or finishes a stopped programme. +...
Description of the machine Programme card for the supervisor There are no programmes on this card ex works. Please refer to the programming instruc- tions for information on how data is transferred from the controls to the card. If a card with saved programmes is placed in the card reader before the programme is started, the controls no longer access the internal programme memory.
Washing Initial commissioning The washing machine must be commissioned by the Cus- tomer Service Department or an authorised dealer. Open the on-site shut-off valves for water and/or steam. Switch on the (on-site) power switch. Switch the machine on with the I “Power on” button. ...
Washing Load sizes (dry laundry) PW 6241 PW 6321 1 Cottons 90 °C 2 Cottons 60 °C 3 Cottons 60 °C Intensive max. 24 kg max. 32 kg 4 Cottons 30 °C 5 Cottons 30 °C Intensive 6 Cottons Eco short 7 Minimum iron 60 °C 8 Minimum iron 60 °C intensive max.
Washing Washing with detergent drawers Adding detergent using the deter- gent drawer For standard wash programmes add the powder detergent for the main wash to the drawer and if desired, add detergent for a pre- wash to the drawer. Add fabric conditioner to the front of the drawer.
Washing Bleaching agents Only use bleaching agents on fabrics with the Δ symbol on the wash care label. Liquid bleaching agents must only be dispensed through the desig- nated dispenser drawer. The agent will then be dispensed automatic- ally during the second rinse. Liquid bleaching agents should only be used on coloured items which have a wash care label stating that they are colour fast and suitable for bleaching.
Washing Water hardness Water hardness Water proper- Total hardness German scale levels level ties °d mmol/l Soft 0–1.3 0–7 Medium 1.3–2.5 7–14 Hard 2.5–3.8 14–21 Very hard Above 3.8 Above 21 Check with your local water supplier if you do not know the water hardness level in your area.
Washing Selecting a programme - Select a programme by rotating the rotary control (e.g. Programme 1 Cottons). The following (for example) will appear in the display: Separate drain Cottons hygiene °C Cottons universal °C Selecting the Pre-wash, Starch stop or Without spin ad- ditional functions Confirm the selected programme by pressing the inner button on ...
Washing Changes before starting the programme Changes can be made before the start of the programme, e.g. load, temperature or spin speed: Load size The load size can be entered manually before the start of the pro- gramme. Cottons hygiene 10,0 24,0 kg 40°C...
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Washing Starting the pro- Press the “START” button. gramme The wash programme will start. After the programme has started, the programme sequence is shown in the display. Cottons hygiene 40°C Pre-wash °C Main wash Finish at 12:35 + ...
Washing Block 2nd rinse Programme step Wash time 1 Actual level Required level Actual temperature 35 °C °C Rqrd. temperature Cottons hygiene rpm: Rhythm Press the “Back” button. The display will automatically revert to the programme sequence. Opening the drum At the end of the programme, when the drum has stopped rotating door after the...
Washing Procedure in the If the programme has been cancelled while there is still water in the event of a pro- machine or during spinning, the following will appear in the display gramme interrup- (for example): tion during opera- Cottons hygiene tion Programme finished.
Washing by card operation Card operation Cards with at least one programme are intended for a particular model of machine. Blank cards can be used in any machine. Switch on the machine with the I “Power on” button. The welcome screen will appear in the display. Insert the card.
Washing by card operation Card fault Card incorrectly inserted in card reader. Insert the card into the card reader correctly. If the card is not suitable for this model of machine, the following message will appear in the display: Card contents Programmes on the card are only suitable for machine type ??.
Additional functions Temporarily changing the language The display language can be changed temporarily via the flag symbol before starting the programme. The language selected is reset 5 minutes after the end of the pro- gramme when the door is opened. Cottons hygiene °C Cottons universal °C...
Additional functions Start time A later wash start time can be allocated to a programme using the “Start time” function button. Setting a start time Select the wash programme. When a programme has been selected, the following (for example) will appear in the display: 10,0 / 16,0 Cottons hygiene °C...
Additional functions With pre-wash A Pre-wash can be added for heavily soiled laundry before the pro- gramme has started in the standard programmes 1 to 10. Press the + “Block+” button. The following will appear in the display: Cottons hygiene 14,0 / 16,0 Pre-wash °C Main wash...
Additional functions Without spin “Without spin” can be selected before the programme starts in all standard programmes (excluding Separate spin). Press the “Without spin” button. The field will be highlighted in the display. Tip: The function can be deselected by pressing the button again. Cottons hygiene ...
Additional functions Programme cancellation The programme can be cancelled as follows. Press the “Stop/finish” button twice in succession. The programme is cancelled. If the programme has been cancelled while there is still water in the machine or during spinning, the following will appear in the display: Cottons hygiene Programme stopped.
Additional functions Cottons hygiene °C Main wash °C Rinse 1 Finish at 12:35 Skipping a programme The current programme can be skipped or programme blocks can be repeated. Press the “Stop/finish” button. The programme is stopped. Cottons hygiene Programme stop ...
Optional modules Liquid dispensing (optional for machines with dispenser compartment) a c b Dispenser pump Siphon Hose connection (suction side) Hose connection (pressure side) Leakage outlet Suction inlet opening Empty indicator. When the dispenser is empty the pump and the machine switch themselves off.
Optional modules Deselecting dispensing Liquid dispensing can be switched off before the programme starts. °C Whites °C Cottons Cottons Intensive °C Switch liquid dispensing off manually using the “Dispensing off” function button. After the programme has started, no detergent will be dispensed via ...
Optional modules Dispenser calibration Dispenser calibration is used to measure the throughput of the indi- vidual dispensing pumps. To go directly to Press and hold multifunction button 2 and switch the machine on with “Power on”. Dispenser calibra- tion when the ma- Dispenser calibration Main menu ...
Optional modules Dispenser calibration Dispenser pump 1 100 ml Press the multifunction button Stop the pump by pressing the button, or the pump will stop automatically after 60 seconds. Measure the required amount in the measuring vessel. ...
The slot for the communication module is located on the back of the machine. An Editor programme is available for this from your sales and service centre or your Miele dealer. Operating data With the Operating data module, Operating data can be read or de- leted via the “Operating data” button either before programme...
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Optional modules Tip: If the “Back” button is pressed or if the “START” button is not pressed within 30 seconds, the programme will not start and the display appears as before programme start.
Optional modules Total data Operating data module Total data Programme data Select the Total data menu option. After selecting Total data (for example), the following appears in the display: Operating data module Total data 200.987 h Total time power on Operating hours 123456 h...
Optional modules Programme data Operating data module Programme data Delete data Select the Programme data menu option. After selecting Programme data (for example), the following appears in the display: Operating data module Programme data Cottons hygiene 90 °C ...
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Optional modules Electrical energy : 12.5 kWh Gas energy : 0 kWh Steam energy : 0 kWh Total volume of water : 140 l Max. water temperature : 95 °C Max. drain temperature : 45 °C Programme change : 2 (after selecting and pressing the rotary con- trol, only the last 3 stops and 3 starts are displayed.) Programme fault : none (only the last 3 faults are saved.)
Optional modules Delete data Operating data module Programme data Delete data Delete data Select the menu option. Delete data After selecting , the following appears in the display: Delete data Operating data module Module : 21.02.2020 Total data : 12.07.2020 ...
Optional modules Weighing system/weighing plinth If the machine is equipped with a weighing plinth, the load weight is displayed in 0.2 kg increments during loading. The maximum load weight for the selected programme is displayed beside it. Resetting the load Do not place any items on the machine. Do not lean against the display to zero machine.
Problem solving guide The drum door cannot be opened Press against the door handle, turn the machine off and on and then pull the door handle again. The safety catch of the door handle is disengaged The door handle has stopped working. It is no longer possible to open or close the drum door.
Problem solving guide Power failure during the wash cycle; opening the door in an emergency In the event of a The programme stops in the last position reached and the following brief power fail- message appears in the display once the power supply has been re- ure: stored: Power cut...
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Problem solving guide In the event of a longer power failure Switch the machine off. Switch the machine off with the (on-site) power switch. Close the on-site shut-off valves for water or steam. To remove the laundry, first open the drain valve manually and then manually unlock the drum door.
Problem solving guide Remove the laundry. Possible reasons for increased levels of foaming Detergent type Only use detergent formulated for use in commercial washing ma- chines. Domestic laundry detergent is not suitable. Too much detergent Dispense detergent following the instructions on the packaging and ...
Problem solving guide Service interval and DGUV display If the following message appears in the machine display after “Power on”, either a service or the annual DGUV check must be carried out. Service interval Call the Service Department. DGUV test ...
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Problem solving guide Door lock fault Call the Service Department if restart does not work. Press firmly against the door handle until the door lock audibly en- gages and press the “START” button. Heating system fault Programme stopped.
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Problem solving guide Change the dispenser canister. Card fault Card incorrectly inserted in card reader. Insert the card into the card reader correctly. ...
Problem solving guide Customer Service Department In the event of a malfunction, contact the Miele Customer Service De- partment. When contacting the Customer Service Department, please quote the model, serial number (SN) and material number (mat. no.) of your ma- chine.
Cleaning and care Carry out cleaning and maintenance of the machine after use if pos- sible. Do not use a pressure washer or hose to clean the machine. Clean the machine casing, control panel and plastic parts with a ...
Cleaning and care Cleaning the detergent drawer, detergent compart- ments and siphons Clean the detergent drawer and the detergent compartments thor- oughly with hot water as required to remove detergent residues and incrustations. If the machine is not going to be used for a long time, leave the flap ...
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Cleaning and care Cleaning the drip Open the flap on the detergent drawer to an angle of 45° and lift out channel and si- the flap of the detergent drawer on the right side. phon If the drip channel and associated drain connection are blocked, clean them.
Cleaning and care Drum shaft bearings Once the service interval has been reached, the following message appears in the display: Lubricate drum bearings Call the Service Department. This message is removed by pressing the button. It appears after switching on the machine until the service technician has performed this work.
Meaning of the symbols on the data plate Model Ramp-up time Serial number Braking time Item number Heating Material number Designation/year of construction Voltage/frequency Commissioning date Control fuse Electric heating Drive motor Fuse (on site) Drum data Indirect steam heating Drum diameter/drum depth Direct steam heating Spin speed...
Installation The washing machine must be installed by a Miele service techni- cian or by an authorised dealer. This washing machine is only intended for items of laundry that have not been proofed with dangerous or inflammable substances. Remove packaging carefully with a suitable tool.
Installation The front plinth panel is screwed to the rear panel and the rear plinth panel is located under the machine cover and they are both to be mounted after installation. The screws for this are in the accessory pack. Keep the transit bars in a safe place.
Installation Water connection Water connec- tions Cold water Hot water Hard water/cold water Cold water for liquid dispensing The connection to the supply line established in accordance with DIN 1988 must be made via a water shut-off valve. This installation may only be carried out by an authorised installation technician in ac- cordance with local and national regulations.
Hoses must be replaced with hoses tested for a burst pressure of at least 7000 kPa (70 bar) and for water temperatures of a minimum of 90 °C. This also applies to the associated connection fittings. Miele original spare parts fulfil these requirements.
Installation Screw the non-return valve onto the stopcock. Screw the water inlet hose onto the thread of the non-return valve. Regulations for Austria Only pipes which comply with § 12 Section 1 of the 1960 Regulation on Execution of the Water Supply Act may be used to connect the machine with the installation location interior.
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Installation Care must be taken to drill through the first panel (1) only, as there is a deflecting wall (2) 10 mm behind it. If the drilled out connections are no longer required, they must be re- sealed. Connections 3 to 12 are provided for liquid dispensing. These con- nectors are sealed and must be cut to the diameter of the hose with a small saw.
Installation Electrical connection The electrical connection must only be carried out by a suitably quali- fied electrician in accordance with local and national regulations such as BS 7671 in the UK. Connection should be made with a suitably rated plug and socket. When installing a residual current device (RCD), it must be Type B.
See the installation plan and installation instructions provided. The steam valve and the condensate separator are available from Miele dealers or the Miele Customer Service Department. Once the machine has been successfully installed and connected, replace all the casing parts that were removed.
Quick Start Guide 1. Preparing the laundry Only machine wash items which have a wash care label stating that they are suitable for machine washing or for wet cleaning. Empty all pockets. 2. Switching on the machine and loading the laundry Switch on the washing machine with the button.
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Quick Start Guide 4. Select a programme by rotating the rotary control 5. Press the “START” button to start the selected wash programme If the message “Door lock error” appears, proceed as follows: Door lock fault Call the Service Department if restart does not work.