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E Line
278E2
www.philips.com/welcome
EN
User manual
Customer care and warranty
Troubleshooting & FAQs
1
19
23

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Table of Contents
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Summary of Contents for Philips 278E2

  • Page 1 E Line 278E2 www.philips.com/welcome User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ..17 6. Power Management ....18 7. Customer care and warranty ... 19 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ......19 7.2 Customer Care & Warranty ..22 8. Troubleshooting & FAQs ..23 8.1 Troubleshooting ......
  • Page 3: Important

    • Please use approved power cord purchase, dealer’s name and model and provided by Philips all the time. If production number of the product. your power cord is missing, please contact with your local service center.
  • Page 4 1. Important tilt angle maximum is exceeded, the • Unplug the monitor if you are not monitor damage will not be covered going to use it for an extensive under warranty. period of time. • Do not knock or drop the monitor • Unplug the monitor if you need to during operation or transportation.
  • Page 5: Notational Descriptions

    1. Important static images over an extended 1.2 Notational Descriptions period may cause “burn-in”, also The following subsections describe known as “after-imaging” or “ghost notational conventions used in this imaging”, on your screen. document. • “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known Notes, Cautions and Warnings phenomenon in LCD panel Throughout this guide, blocks of text...
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, This marking on the product or on end-of-life management primarily its packaging illustrates that, under...
  • Page 7: Setting Up The Monitor

    Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
  • Page 8: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Description of the control buttons Press to switch power on. Kensington anti-theft lock Press more than 3 seconds AC/DC power input to switch power off. HDMI 1 input Access the OSD menu.
  • Page 9 On-Screen Display. You can use On-Screen Display (OSD) is a feature in this as a reference when you want to all Philips LCD monitors. It allows an end work your way around the different user to adjust screen performance or adjustments later on.
  • Page 10 2. Setting up the monitor Resolution notification Warning This monitor is designed for optimal • To avoid potential screen damage, performance at its native resolution, such as panel peeling, ensure that 3840 × 2160. When the monitor is the monitor does not tilt downward powered on at a different resolution, an by more than -5 degrees.
  • Page 11: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly This monitor accepts a 100mm x 100mm for VESA Mounting VESA-Compliant mounting interface. Before you start disassembling the VESA Mounting Screw M4. Always Display base, please follow the contact manufacturer for wall-mount instructions below to avoid any possible installation.
  • Page 12: Multiview

    Why do I need it? MultiView in OSD menu With the ultra high resolution Philips • PIP / PBP Mode: There are two MultiView display, you can experience modes for MultiView: [PIP] and a world of connectivity in a comfortable [PBP].
  • Page 13 2. Setting up the monitor Top-Left Top-Right When the sub source is not detected. (main) (main) (main) Note The black strip shows on the top and Bottom-Left Bottom-Right the bottom of the screen for the correct aspect ratio when in the PBP mode. If you expect to see full screen side by side, adjust your devices resolutions as (main)
  • Page 14: Image Optimization

    Racing, RTS, Gamer 1, Gamer 2, LowBlue brightness, contrast, color and sharpness Mode, EasyRead , SmartUniformity and in real time. Whether you're working Off. with text applications, displaying images or watching a video, Philips SmartImage  delivers great optimized monitor  performance. ...
  • Page 15: Smartcontrast

    Developed for wellbeing, Philips LowBlue Mode setting uses Why do I need it? a smart software technology to You want the very best visual clarity reduce harmful shortwave blue light.
  • Page 16: Amd Freesync

    4. AMD FreeSync • AMD Radeon R7 260X 4. AMD FreeSync • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Mobility APUs • AMD A10-7890K • PC gaming has long been an imperfect AMD A10-7870K experience because GPUs and monitors •...
  • Page 17: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Display Panel Type IPS technology Backlight W-LED system Panel Size 27” W (68.5 cm) Aspect Ratio 16:9 Pixel Pitch 0.1554 (H) mm x 0.1554 (V) mm Contrast Ratio (typ.) 1000:1 Optimum Resolution 3840 × 2160 @ 60 Hz Viewing Angle 178°...
  • Page 18 5. Technical Specifications Sleep (Standby mode) 0.5 W 0.5 W 0.5 W Off mode 0.3 W 0.3 W 0.3 W AC Input Voltage AC Input Voltage AC Input Voltage Heat Dissipation* at 100VAC , 60Hz at 115VAC , 60Hz at 230VAC , 50Hz 130.0 BTU/hr 129.4 BTU/hr 130.0 BTU/hr...
  • Page 19: Resolution & Preset Modes

    5. Technical Specifications Note 5.1 Resolution & Preset Modes 1. This data is subject to change Maximum Resolution without notice. Go to www.philips. com/support to download the latest 3840 × 2160 @ 60 Hz (HDMI/DP) version of leaflet. Recommended Resolution 2.
  • Page 20: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 21: Customer Care And Warranty

    7.1 Philips’ Flat Panel Monitors single black pixel. Other combinations Pixel Defect Policy of lit and dark sub pixels appear as Philips strives to deliver the highest single pixels of other colors. quality products. We use some of the Types of Pixel Defects...
  • Page 22 Note the warranty period, a TFT Monitor A red or blue bright dot must be panel in a Philips flat panel monitor more than 50 percent brighter than must have pixel or sub pixel defects neighboring dots while a green...
  • Page 23 7. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 24: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 25: Troubleshooting & Faqs

    • Disconnect the monitor from mains This page deals with problems that can power source immediately for safety be corrected by a user. If the problem • Contact with Philips customer still persists after you have tried these service representative immediately. solutions, contact Philips customer service representative.
  • Page 26: General Faqs

    • Shut down your computer, Service contact information listed in disconnect your old monitor and Important information manual and reconnect your Philips LCD monitor. contact Philips customer service representative. • Turn on your monitor and then turn on your PC.
  • Page 27 9300K are blue. Neutral temperature is white, at 6504K. Q8: Can I connect my LCD monitor to any PC, workstation or Mac? Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 28 8. Troubleshooting & FAQs Q9: Are Philips LCD monitors Plug- Q12: How to unlock/lock my hot key? and- Play? Ans.: Please press for 10 seconds Ans.: Yes, the monitors are Plug-and- to unlock/lock the hot key, by Play compatible with Windows doing so, your monitor pops out 10/8.1/8/7, Mac OSX.
  • Page 29 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are regis- tered trademarks of Koninklijke Philips N.V. and are used under license.

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