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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
1
21
27
328P6

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Summary of Contents for Philips Brilliance 328P6VJEB

  • Page 1 328P6 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    .....16 4.1 Resolution & Preset Modes ....19 5. Power Management ......20 6. Customer care and warranty ..21 6.1 Philips’ Flat Panel Displays Pixel Defect Policy ..............21 6.2 Customer Care & Warranty ....23 7. Troubleshooting & FAQs ....27 7.1 Troubleshooting ..........27 7.2 General FAQs ..........28...
  • Page 3: Important

    1. Important Please use approved power cord provided 1. Important by Philips at all times. If your power cord is missing, please contact your local service This electronic user’s guide is intended for center. (Please refer to Customer Care anyone who uses the Philips display. Take time to read this user’s manual before you use your...
  • Page 4: Notational Descriptions

    1. Important Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your display accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of...
  • Page 6: Setting Up The Display

    使用 前请阅读使用说明 User’s Manual Monitor drivers 保留备用 mount area until the latch locks the Philips and the Philips’ Shield Emblem are registered trademarks of neck. Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. * CD assembly...
  • Page 7 2. Setting up the monitor Connect to PC Connecting to your PC 1. Connect the power cord to the back of 2. Turn off your computer and unplug its power cable. 3. Connect the display signal cable to the video connector on the back of your computer.
  • Page 8: Operating The Display

    2. Setting up the monitor Customize your own “USER” key 2.2 Operating the display This hot key allows you to setup your favorite Description of the control buttons function key. 1. Press button on the front bezel to enter OSD Menu Screen. [OSD Settings], then press button.
  • Page 9 Description of the On Screen Display Audio Source What is On-Screen Display (OSD)? Audio In MHL-HDMI Philips LCD displays. It allows an end user to DisplayPort adjust screen performance or select functions of the displays directly through an on-screen Independent audio playback, regardless of instruction window.
  • Page 10 2. Setting up the monitor The OSD Menu Below is an overall view of the structure of This display is designed for optimal performance the On-Screen Display. You can use this as a at its native resolution, reference when you want to work your way 3840 x 2160 @ 60 Hz.
  • Page 11 2. Setting up the monitor Physical Function Pivot Tilt Swivel Height adjustment 180mm...
  • Page 12: Multiview

    OSD menu. Why do I need it? 1. Press button on the front bezel to With the ultra high resolution Philips enter OSD Menu Screen. MultiView display, you can experience a world PIP/PBP Mode of connectivity in a comfortable way in the...
  • Page 13 2. Setting up the monitor PIP Position: When PIP is activated, there Open up a sub-window of are two sub-window positions to choose. another signal source. (main) Top-Right Bottom-Right When the sub source is not (main) (main) detected: (main) Top-Left Bottom-Left [PBP]: Picture by Picture Open up a sub-window side-...
  • Page 14: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.4 Remove the Base Assembly for This display accepts a 100mm x 100mm VESA Mounting VESA-Compliant mounting interface. Before you start disassembling the display base, please follow the instructions below to avoid any possible damage or injury. 1.
  • Page 15: Introduction

    An optional MHL cable allows you to simply connect your MHL capable mobile device to this large Philips MHL display, and watch your HD videos come to life with full digital sound. Note...
  • Page 16: Image Optimization

    This mode significantly enhances readability and productivity when How does it work? you’re working with spreadsheets, PDF files, SmartImage is an exclusive, leading edge Philips scanned articles or other general office technology that analyzes the content displayed applications.
  • Page 17: Smartcontrast

    LCD displays. Typical uniformity is measured around 75-80%. By enabling Philips SmartUniformity feature, display uniformity is increased to above 95%. This produces more consistent and true images.
  • Page 18 4. Technical Specifications Picture/Display Display Panel Type Backlight W-LED system Panel Size Aspect Ratio 16:9 Pixel Pitch 0.181 x 0.181 mm SmartContrast 50,000,000:1 Response Time SmartResponse VGA: 1920 x 1080 @ 60Hz DVI-Dual Link: 3840 x 2160 @ 30Hz Optimum Resolution HDMI: 3840 x 2160 @ 60Hz DisplayPort: 3840 x 2160 @ 60Hz MHL: 1920 x 1080 @ 60Hz...
  • Page 19 Pivot 90 degree Power AC Input Voltage AC Input Voltage AC Input Voltage Consumption at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC, 50Hz Normal Operation AC Input Voltage AC Input Voltage AC Input Voltage Heat Dissipation* at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC , 50Hz 188.74 BTU/hr...
  • Page 20 Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the...
  • Page 21: Resolution & Preset Modes

    While using DVI, a Dual-link DVI cable is 4.1 Resolution & Preset Modes required for maximum resolution 3840 x Maximum Resolution 2160. The highest supporting screen resolution on HDMI is 3840 x 2160, but it always depends on your capability of graphics card Recommended Resolution and BluRay/video players.
  • Page 22: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the display can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the display will 'wake up' automatically.
  • Page 23: Customer Care And Warranty

    No manufacturer can guarantee types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any display with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains acceptable defect levels for each type.
  • Page 24 6. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than neighboring dots.
  • Page 25: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care Philips Customer Care Center number listed below. Local Standard...
  • Page 26 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 27 Tel: +852 2619 9639 Macau Technology Ltd. Sat. 9:00am-1:00pm Macau:Tel: (853)-0800-987 Tel: 1 800 425 6396 India REDINGTON INDIA LTD Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 (Customer Mon.~Thu. 08:30-12:00; PT. CORMIC SERVISINDO Hotline) Indonesia 13:00-17:30 PERKASA +62-8888-01-9086 (Customer Fri. 08:30-11:30; 13:00-17:30 Hotline) Mon.~Fri.
  • Page 28 6. Customer care and warranty Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00 +84 8 38248007 Ho Chi Minh FPT Service Informatic City Mon.~Fri. 8:00-12:00, 13:30- Vietnam Company Ltd. - Ho Chi +84 5113.562666 Danang City 17:30,Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Chain Philippines...
  • Page 29: Troubleshooting & Faqs

    Do not perform any troubleshooting steps Philips customer service representative. Disconnect the display from mains power source immediately for safety Common Problems Contact with Philips customer service No Picture (Power LED not lit) representative immediately. Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the display.
  • Page 30: General Faqs

    2160 @ 60 Hz. damage mentioned above is not covered Shut down your computer, disconnect your under your warranty. old display and reconnect your Philips LCD Image appears distorted. Text is fuzzy or display. blurred. Turn on your display and then turn on your Set the PC’s display resolution to the same...
  • Page 31 PC, workstation or Mac? panel surface side. This may affect your warranty conditions. Yes. All Philips LCD displays are fully compatible with standard PCs, Macs How should I clean the LCD surface? and workstations. You may need a Ans.:...
  • Page 32 7. Troubleshooting & FAQs Q11: What is Image Sticking, or Image Burn- Attention in, or After Image, or Ghost Image in LCD panels? Display control unlocked Ans.: Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging"...
  • Page 33: Multiview Faqs

    7. Troubleshooting & FAQs 7.3 Multiview FAQs Can I enlarge the PIP sub window ? Ans.: Yes, there are 3 sizes to select: [Small], [Middle], [Large]. You can press enter OSD menu. Select your preferred [PIP Size] option from the [PIP / PBP] main menu.
  • Page 34 © 2016 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Version: M6315P6VE1T...

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