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Page 1 Friday, September 24, 2021 9:41 AM OWNER'S MANUAL WASHING MACHINE The complete owner’s manual can be found on the LG website at: http://gscs-manual.lge.com/Total/DFZ/NA/TL/TD/main.html or by scanning the QR code. LG is working to create a sustainable tomorrow by publishing parts of this manual online only.
Connecting the Drain Hose Leveling the Washer Final Installation Check 16 OPERATION Before Use Sorting Laundry Loading the Washer 20 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 24 MAINTENANCE Regular Cleaning Periodic Maintenance Care in Cold Climates 29 TROUBLESHOOTING...
us_main.book.book Page 3 Friday, September 24, 2021 9:41 AM IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics customer information center for instructions before resuming use.
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us_main.book.book Page 5 Friday, September 24, 2021 9:41 AM IMPORTANT SAFETY INSTRUCTIONS • Do not modify or extend the power cord. • If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.
us_main.book.book Page 6 Friday, September 24, 2021 9:41 AM IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation •...
• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View...
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us_main.book.book Page 8 Friday, September 24, 2021 9:41 AM PRODUCT OVERVIEW Accessories Included Accessories Tie Strap † Leg Holders † Use leg holders for models WT7800C*, WT7880H*A, and WT7900H*A only. Refer to the installation guide included with the leg holders. Required Accessories (sold separately) Hot and Cold Water Hoses Product Specifications...
us_main.book.book Page 9 Friday, September 24, 2021 9:41 AM INSTALLATION INSTALLATION Before Installing WARNING • Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
us_main.book.book Page 10 Friday, September 24, 2021 9:41 AM 10 INSTALLATION Connecting to the Power Supply Final Installation Check Tools Needed Pliers Flat-Blade Screwdriver Level Choosing the Proper • The washer must be installed on firm flooring to minimize vibration during the spin cycle. Location Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.
• Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. Remove the foam tub insert.
us_main.book.book Page 12 Friday, September 24, 2021 9:41 AM 12 INSTALLATION • Connect the blue hose to the cold water NOTE faucet and the red hose to the hot water faucet. • Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.
us_main.book.book Page 13 Friday, September 24, 2021 9:41 AM INSTALLATION hose can result in flooding and property NOTE damage. • If the drain is large enough for the flange on the hose to fit inside, then do not insert the flange NOTE more than 1 - 2 inches into the drain.
us_main.book.book Page 14 Friday, September 24, 2021 9:41 AM 14 INSTALLATION How to Level the Washer the top of the lid. Using these surfaces will result in the washer being unlevel. Position the washer in its final location. • Take special care not to pinch, strain, or crush the water and drain hoses.
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us_main.book.book Page 15 Friday, September 24, 2021 9:41 AM INSTALLATION • Connect this appliance to a grounded outlet Press the Start/Pause button. conforming to the rating prior to use. Failure to • The test will run for about 3 minutes. do so may result in fire, electric shock, or •...
us_main.book.book Page 16 Friday, September 24, 2021 9:41 AM 16 OPERATION OPERATION Before Use Adjust settings. • Default settings for the selected cycle can be changed, if desired, using the cycle WARNING modifier and option buttons. • To reduce the risk of fire, electric shock, or injury •...
us_main.book.book Page 17 Friday, September 24, 2021 9:41 AM OPERATION Sorting Laundry example, lint collector - knit sweater; lint producer - terry cloth towels.) CAUTION How to Sort Laundry • The washer can be fully loaded, but the tub should not be tightly packed with items. The lid By Colors By Soil By Fabric...
us_main.book.book Page 18 Friday, September 24, 2021 9:41 AM 18 OPERATION Loading the Washer Bulky Items • Do not wash entire pillows or cushions. Remove General Tips pillow or cushion inserts and wash the covers only. • Check and empty pockets. Paper clips, coins, •...
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Impeding the motion of the drum or agitator could cause damage to the items or the washer. Additional Operation Information The complete owner’s manual can be found on the LG website at: http://gscs-manual.lge.com/...
Internet service provider or refer to your • Push Alerts wireless router manual. - When the cycle is complete or the appliance • LG ThinQ is not responsible for any network has problems, you will receive a push connection problems or any faults, malfunctions, message.
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Start a cycle from the LG ThinQ application on radio communications. However, there is no your smartphone. guarantee that interference will not occur in a particular installation.
LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow FCC RF Radiation Exposure...
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us_main.book.book Page 23 Friday, September 24, 2021 9:41 AM SMART FUNCTIONS Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application.
us_main.book.book Page 24 Friday, September 24, 2021 9:41 AM 24 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
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us_main.book.book Page 25 Friday, September 24, 2021 9:41 AM MAINTENANCE • Mineral scale and other spots may be removed Cleaner Instructions from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. Powdered cleaner Follow manufacturer’s recommendations. •...
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us_main.book.book Page 26 Friday, September 24, 2021 9:41 AM 26 MAINTENANCE Cleaning the Water Inlet Filters Clean the inserts and drawer with warm water. If the washer does not fill properly, an error • Use a soft cloth or brush to clean and message will appear on the display.
us_main.book.book Page 27 Friday, September 24, 2021 9:41 AM MAINTENANCE Flush then reattach the water hoses. Turn on the washer and select the Spin cycle. • Before reattaching the water inlet hoses, flush them by running several gallons of Press the Start/Pause button to start the water through them into a bucket or drain, drain pump for 1 minute.
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us_main.book.book Page 28 Friday, September 24, 2021 9:41 AM 28 MAINTENANCE Press the Power button to turn on the washer. Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. Press the Start/Pause button and check that the water fills properly.
us_main.book.book Page 29 Friday, September 24, 2021 9:41 AM TROUBLESHOOTING TROUBLESHOOTING The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service.
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us_main.book.book Page 30 Friday, September 24, 2021 9:41 AM 30 TROUBLESHOOTING Problem Possible Cause & Solution The control lock function is on to prevent anyone from changing cycles or operating the washer. CONTROL LOCK • Turn off the control lock function in the control panel. See Control Lock under Options FUNCTION and Extra Functions.
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• Mechanical failure CLUTCH ERROR • Unplug the washer and call for service. Supply voltage is not correct. • Please call LG service center. You can find your local LG service center phone number on SUPPLY VOLTAGE the back cover page. ERROR...
Should your LG Washer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
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us_main.book.book Page 36 Friday, September 24, 2021 9:41 AM 36 Memo...