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Compaq Presario,Presario 2857 Getting Started
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Compaq Presario,Presario 2857 Getting Started

Compaq Presario,Presario 2857 Getting Started

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Download this manual See also: Maintenance and Service Manual, Reference Manual
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Getting Started

Compaq Notebook Series
Document Part Number: 266551-002
June 2002
This guide explains how to set up your hardware and software,
begin using the notebook, troubleshoot problems, and contact
Compaq if you need assistance. The last chapter introduces you
to the exterior features of the notebook.

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  • Page 1: Getting Started

    Getting Started Compaq Notebook Series Document Part Number: 266551-002 June 2002 This guide explains how to set up your hardware and software, begin using the notebook, troubleshoot problems, and contact Compaq if you need assistance. The last chapter introduces you to the exterior features of the notebook.
  • Page 2 © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.

  • Page 3: Using This Guide

    This preface explains how to interpret the symbols, text styles, and paths in your notebook documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions. Notes contain additional information about a topic.
  • Page 4 Using This Guide Text Styles Some text in your notebook documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: that display on the screen are styled like this: Next button. The following table identifies and explains the text styles used in your notebook documentation.
  • Page 5 Paths Following a Path Many instructions in documentation direct you to locations within the operating system, an application, or a utility where you can select settings. The greater than symbol (>) is used to direct you from destination to destination along the path to the settings. As you follow paths, do nothing at each destination along the way except select the next destination.
  • Page 6 Using This Guide Choosing a Path Your notebook documentation provides paths for 3 operating systems. Follow the Windows 2000 Professional paths if: The notebook is running Windows 2000 Professional. The notebook is running Windows XP Home or Windows XP Professional in Classic view. Follow the Windows XP Home or Windows XP Professional paths if the notebook is running Windows XP Home or Windows XP Professional in Category view.

  • Page 7: Table Of Contents

    Using This Guide 1 Setting Up the Notebook Setting Up the Hardware ......1–1 Inserting the Battery Pack ..... 1–2 Connecting the Notebook to External Power .
  • Page 8 3 Troubleshooting Quick Solutions Checklist ......3–2 Is the Notebook Receiving Power? ....3–2 Is the Notebook Turned On? .
  • Page 9 Left Side Components ......4–12 Right Side Components ......4–13 Underside Components .

  • Page 10: Setting Up The Notebook

    Setting Up the Hardware To set up the notebook for the first time, you will need the notebook, the battery pack 1 , the AC Adapter 2 , and the power cord 3 . Identifying the battery pack, the AC Adapter, and the power cord (AC Adapters and power cords vary by region.) Getting Started Setting Up the Notebook...

  • Page 11: Inserting The Battery Pack

    Setting Up the Notebook Inserting the Battery Pack To insert the battery pack, slide the battery pack into the battery bay until it clicks into place. Inserting the battery pack Connecting the Notebook to External Power Ä CAUTION: To prevent file corruption and be sure that the correct drivers load, do not turn on the notebook for the first time while it is docked in an optional port replicator.
  • Page 12 Setting Up the Notebook 3. Plug the power cord into the AC Adapter 2 and into an electrical outlet 3 . When the notebook receives AC power, the AC Adapter light 4 turns on. Connecting the notebook to external power (AC Adapters, power cords, and electrical outlets vary by region.) Getting Started...

  • Page 13: Opening The Notebook

    Setting Up the Notebook Opening the Notebook To open the notebook, briefly press the display release latch 1 as you raise the display 2 . Opening the notebook 1–4 Getting Started...

  • Page 14: Turning On The Notebook

    Turning On the Notebook To turn on the notebook, briefly press the power button 1 . When the notebook is on, the power/standby light 2 turns on, and you are prompted to begin software setup. If the notebook does not turn on, refer in this guide to Chapter 3. Turning on the notebook Getting Started Setting Up the Notebook...

  • Page 15: Setting Up The Software

    Setting Up the Notebook Setting Up the Software A prompt to set up your software is displayed on the screen when the notebook is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information.

  • Page 16: Turning Off The Notebook

    Turning Off the Notebook Whenever possible, shut down the notebook by following the Windows shut down procedure provided below for your operating system. For information about using these procedures, refer in this guide to “Using This Guide,” “Paths.” To shut down the notebook using a Windows shut down procedure: In Windows 2000 Professional: 1.
  • Page 17 Setting Up the Notebook Surge protectors are available from most computer or electronics retailers. To learn more about protecting yourself, your work, and your notebook from electrical and other risks: Read the following warning. Read the ergonomic and safety information included with the notebook.

  • Page 18: Beginning To Use The Notebook

    Beginning to Use the Notebook Selecting Regional Settings Keyboard language and other regional preferences, such as time, date, and currency format, are set in the operating system. To access regional settings: In Windows 2000 Professional, select Start > Settings > Control Panel >...

  • Page 19: Protecting The Notebook Against Viruses

    Beginning to Use the Notebook To access the screen resolution setting: In Windows 2000 Professional, select Start > Settings > Control Panel > Display > Settings tab. In Windows XP Home or Windows XP Professional, select Start > Control Panel > Appearance and Themes icon > Change The Screen Resolution task >...

  • Page 20: Installing Optional Software

    Installing Optional Software Step-by-step instructions for installing and using many of the applications and utilities included with the notebook are provided on the Documentation Library CD included with the notebook. Instructions for using the CD are provided next in this guide. If you prefer to install optional software now, without referring to the Documentation Library CD, the following information may be helpful:...
  • Page 21 Beginning to Use the Notebook To view the descriptions and space requirements of preloaded Compaq utilities without installing them, select the Setup Compaq Software icon, then select the Next button. After viewing the utility information, select the Cancel button. 2–4 If the Setup Up Compaq Software icon does not display on the Desktop, select Start >...

  • Page 22: Accessing Notebook Documentation

    Accessing Notebook Documentation To access information about using the notebook: 1. If a CD drive or DVD drive is not in the MultiBay, insert either a CD drive or a DVD drive into the MultiBay. 2. Insert the Documentation Library CD included with the notebook into the CD drive or DVD drive.

  • Page 23: Inserting The Documentation Library Cd

    Beginning to Use the Notebook Inserting the Documentation Library CD 1. Be sure the notebook is on. 2. Press the media release button 1 on the drive bezel to release the media tray, then pull the tray outward until it is fully extended 2 .

  • Page 24: Opening The Documentation Library Cd

    Opening the Documentation Library CD Displaying the Documentation Library Menu When the Documentation Library CD is inserted into a drive and if autorun is enabled on the notebook, the CD menu is displayed on the screen after a pause of up to several seconds. If autorun is disabled and the menu is not displayed, you can display the menu manually: 1.

  • Page 25: Using The Documentation Library Cd

    Beginning to Use the Notebook Using the Documentation Library CD This section describes how to select a guide and find a specific topic within a guide. For information about using documentation symbols, text styles, and paths, refer in this guide to the preface, “Using This Guide.” Selecting a Guide Information about the notebook is provided in the 7 guides described in the following table.

  • Page 26: Finding A Topic Within A Guide

    Selecting a Guide, continued For Information About These Topics Using modem AT commands. Accessing the command sets for your notebook. Caring for the notebook and drives. Preparing the notebook for transport. Traveling with the notebook (including air and international travel). Solving notebook problems yourself.

  • Page 27: Troubleshooting

    To solve a problem: 1. Refer to the Quick Solutions Checklist, next in this chapter. 2. Refer on the Documentation Library CD to the Troubleshooting guide. 3. If the problem persists, refer to “Contacting Compaq,” last in this chapter. Getting Started Troubleshooting 3–1...

  • Page 28: Quick Solutions Checklist

    Troubleshooting Quick Solutions Checklist Is the Notebook Receiving Power? If the AC Adapter light is off and the notebook cannot be turned on, adequate power may not be available to the notebook. If the notebook is running on battery power or is connected to an external power source other than an electrical outlet, connect the notebook to an electrical outlet using the AC Adapter.

  • Page 29: Is The Notebook Turned On

    Is the Notebook Turned On? If the power/standby 1 light is off, the notebook may not be turned on. To turn on the notebook, briefly press the power button 2 . If the power/standby light is on, the notebook is turned on. Identifying the power/standby light and the power button Is the Notebook in Standby or Hibernation? Standby and Hibernation are energy-saving features that may...

  • Page 30: Is The Notebook Overheated

    Troubleshooting Is the Notebook Overheated? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. Overheating can cause the notebook to become unresponsive.

  • Page 31: Is An External Device Not Working

    Is an External Device Not Working? If an external device does not function as expected: Turn on the device as instructed in the device documentation. Some devices, such as external monitors, printers, and devices connected to the parallel connector, must be turned on before the notebook is turned on.

  • Page 32: Is Software Functioning Abnormally

    Troubleshooting Is Software Functioning Abnormally? If your software becomes unresponsive or seems abnormal: Restart the notebook. Run a virus scan. When you use the notebook for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally.

  • Page 33: Contacting Compaq

    Contacting Compaq If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq. If the notebook is connected to the Internet, visit the Compaq Web site. For home, home office, and small business support, type the following in your Web browser address field: http://www.compaq.com/consumersupport This area of the Compaq Web site is available in English...

  • Page 34: Taking The Notebook To A Service Provider

    Troubleshooting To display the operating system version number and registration number: In Windows 2000 Professional, select Start > Settings > Control Panel > System > General tab. In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance >...

  • Page 35: Identifying Exterior Hardware

    Identifying Exterior Hardware Display Components Display Components Microphone MultiPort Display release latch Getting Started Inputs single-channel sound. Supports an optional USB-enabled wireless device such as a Bluetooth MultiPort, 802.11b Wireless LAN MultiPort, and future wireless technologies. Opens the notebook. 4–1...

  • Page 36: Pointing Device Components

    Identifying Exterior Hardware Pointing Device Components TouchPad Models Pointing Device Components: TouchPad Models TouchPad Left and right TouchPad buttons Scroll button *For information about modifying pointing device functions, refer on the Documentation Library CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 37: Dual Device Models

    Dual Device Models Pointing Device Components: Dual Device Models Pointing stick Left and right pointing-stick buttons TouchPad Left and right TouchPad buttons *For information about modifying pointing device functions, refer on the Documentation Library CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 38: Top Components

    Identifying Exterior Hardware Top Components Power Lights Top Components: Power Lights AC Adapter light Power/standby light Battery light 4–4 On: AC power is being supplied through the AC Adapter. On: Power is turned on. Blinking: Notebook is in Standby. On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition.

  • Page 39: Keyboard And Drive Lights

    Keyboard and Drive Lights Top Components: Keyboard and Drive Lights Num lock light Caps lock light IDE (Integrated Drive Electronics) drive light *For more information about using num lock, the internal keypad, or an external keypad, refer on the Documentation Library CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 40: Power And Volume Controls

    Identifying Exterior Hardware Power and Volume Controls Top Components: Power and Volume Controls Display switch* Power button* Volume buttons (2) *This table describes default settings. For information about changing the function of the power button, display switch, or refer on this CD to the Software Guide, “Power” section. 4–6 Turns off the notebook display if the notebook is closed while it is on.

  • Page 41: Easy Access Buttons And Keyboard Keys

    Easy Access Buttons and Keyboard Keys Top Components: Easy Access Buttons and Keyboard Keys Easy Access Buttons (4) Microsoft logo keys (2) Applications key Getting Started Identifying Exterior Hardware Provide quick access to Internet or network destinations, or to software applications or data files on a drive.

  • Page 42: Function And Keypad Keys

    Identifying Exterior Hardware Function and Keypad Keys Top Components: Function and Keypad Keys Function keys (12) Keypad keys (15)* *For more information about using hotkeys or keypad keys, refer on the Documentation Library CD to the Hardware Guide, “Pointing Devices and Keyboard”...

  • Page 43: Front Panel Components

    Front Panel Components Front Panel Components Stereo speakers (2) Getting Started Identifying Exterior Hardware Produce stereo sound. 4–9...

  • Page 44: Rear Panel Components

    Identifying Exterior Hardware Rear Panel Components Connectors Rear Panel Components: Connectors Parallel connector External monitor connector USB connectors (2) DC power connector 4–10 Connects an optional parallel device such as a printer. Connects an optional external monitor or overhead projector. Connect optional USB devices.

  • Page 45: Vent, Port And Jacks

    Vent, Port and Jacks Rear Panel Components: Vent, Port and Jacks Vent (1 of 3) Infrared port S-video-out jack RJ-11 telephone jack RJ-45 network jack Getting Started Identifying Exterior Hardware Allows airflow to cool internal components. Ä CAUTION: To prevent overheating, do not obstruct the vent.

  • Page 46: Left Side Components

    Identifying Exterior Hardware Left Side Components Left Side Components Microphone jack Audio-out jack PC Card slot PC Card eject button MultiBay 4–12 Connects an optional single-sound channel microphone. Connects optional headphones, a headset, or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR.

  • Page 47: Right Side Components

    Right Side Components Right Side Components Security cable slot Vent (1 of 3) Hard drive bay Battery bay Getting Started Identifying Exterior Hardware Attaches an optional security cable to the notebook. Allows airflow to cool internal components. Ä CAUTION: To prevent overheating, do not obstruct the vent.

  • Page 48: Underside Components

    Identifying Exterior Hardware Underside Components Memory and Mini PCI Compartments Underside Components: Memory and Mini PCI Compartments Memory compartment Mini PCI (personal computer interface) compartment 4–14 Contains 2 memory slots for PC21000-compliant memory boards. As shipped, the memory compartment may contain 1 or 2 memory boards.

  • Page 49: Bay Components

    Bay Components Underside Components: Bay Components Hard drive bay retaining screw Battery release latch Battery bay recess MultiBay recess MultiBay release latch Getting Started Identifying Exterior Hardware Secures the primary hard drive in the hard drive bay. Releases the primary battery pack from the battery bay.

  • Page 50: Vent And Docking Components

    Identifying Exterior Hardware Vent and Docking Components Underside Components: Vent and Docking Components Vent (1 of 3) Docking latch recesses (2) Docking connector 4–16 Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct the vent. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing,...

  • Page 51: Labels

    Labels Underside Components: Labels Microsoft Certificate of Authenticity label* System label* MultiPort agency approvals label* (models that ship with a wireless device only) Serial number* *The appearance and position of labels varies by model. Getting Started Identifying Exterior Hardware Contains your Product Key number. You may need this information to update or troubleshoot the operating system.

  • Page 52: Additional Standard Components

    Identifying Exterior Hardware Additional Standard Components The components included with the notebook vary by geographical region and the notebook hardware ordered. The following illustrations and tables identify the standard external components included with most notebook models. These illustrations do not include printed documentation, supplementary software, or drives.

  • Page 53: Cord And Cables

    Cord and Cables Additional Standard Components: Cord and Cables Power cord* Modem cable Network cable (select models only) *Power cords vary in appearance by region. Adapters and Accessories Getting Started Identifying Exterior Hardware Connects the AC Adapter to an AC electrical outlet. Connects the modem to an RJ-11 telephone jack or to a country-specific modem adapter.
  • Page 54 Identifying Exterior Hardware Additional Standard Components: Adapters and Accessories AC Adapter* Country-specific modem adapter (included by region as required) Japan-specific outlet adapter (Japan only) Spare pointing stick cap (dual device models only) Weight saver (may ship in MultiBay) *AC Adapters vary in appearance by region. 4–20 Converts AC power to DC power.
  • Page 55 AC Adapter connecting 1–2 identifying 4–20 light 4–4 troubleshooting 3–2 Acrobat Reader installing 2–7 using 2–9 adapter for connecting AC Adapter to electrical outlet (Japan only) 4–20 for connecting notebook to AC power 1–2 for modem 4–20 Aircraft Power Adapter (optional) 4–10 applications key 4–7 applications.
  • Page 56 Index cable AC Adapter 1–2 DC (optional) 4–10 modem 4–19 modem vs. network 4–19 network 4–19 power cord 4–19 surge protection 1–7 camcorder (optional) connector for 4–11 troubleshooting 3–5 cap, replacing pointing stick 4–20 caps lock light 4–5 CD drive (optional) inserting 2–5 inserting CD into 2–6 See also drives...
  • Page 57 devices, external (optional) connector for, right side 4–13 connectors for, left side 4–12 connectors for, rear panel 4–10 troubleshooting 3–5 display closing 4–6 opening 1–4 release latch 4–1 switch 4–6 docking base (optional) connectors for 4–16 using during initial setup 1–2 using while installing software 2–3 Documentation Library CD...
  • Page 58 Index pointing device (dual device models) 4–3 pointing device (TouchPad models) 4–2 rear panel 4–10 right side 4–13 top 4–4 underside 4–14 infrared port 4–11 installing battery pack 1–2 jack audio-out 4–12 microphone 4–12 S-video-out 4–11 See also connector(s); port Japan-specific outlet adapter 4–20 key(s) applications 4–7...
  • Page 59 microphone jack 4–12 Microsoft logo keys 4–7 mini PCI (personal computer interface) compartment 4–14 modem board 4–14 cable 4–19 country-specific, adapter 4–20 jack (RJ-11) 4–11 Modem and Networking guide 2–8 Modem Command Guidelines (Advanced Users Only) guide 2–9 surge protection 1–7 monitor, external (optional) connector for 4–10 troubleshooting 3–5...
  • Page 60 Index power connector, DC connecting AC Adapter to 1–2 identifying 4–10 power cord connecting 1–2 identifying 4–19 surge protection 1–7 troubleshooting 3–2 power surges 1–7 power/standby light identifying 4–4 troubleshooting 3–3 printer (optional) 3–5 Product Key number 4–17 projector, overhead 4–10 connector for 4–10 troubleshooting 3–5 PS/2 connector (on optional port...
  • Page 61 SuperDisk drive (optional) 4–5 See also drives surge protection 1–7 S-video-out jack 4–11 switch, display 4–6 system label 4–17 system lockup 4–6 technical support accessing application Help files 3–5 accessing Windows Help files 3–5 contacting Compaq 3–7 notebook documentation 2–9 troubleshooting 3–1 telephone (RJ-11) jack identifying 4–11...
  • Page 62 Index viruses, computer protecting against 2–2 troubleshooting 3–6 volume buttons 4–6 Web site Compaq 3–7 Microsoft 3–5 weight saver 4–20 Windows application key 4–7 Help files 3–5 logo keys 4–7 Index–8 regional settings 2–1 screen resolution settings 2–1 shut down procedures 1–7 wireless devices 4–1 Worldwide Telephone Numbers booklet 3–7...

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