11-12
Troubleshooting
Network Problems
Setup utility does not
detect a network
controller.
Setup utility reports
unprogrammed EPROM.
Writer: Jeff Parmenter Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-002
Table 11-7
Solving Network Problems
Problem
Possible Cause
Possible resource conflict
with another expansion board.
Possible resource conflict
with another expansion board.
The network controller is
defective.
Network drivers are not
loaded.
File Name: L-CH11.DOC Last Saved On: 12/16/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Possible Solution
Either remove and
reconfigure the
conflicting expansion
board, or reconfigure the
network controller. If the
address is changed,
ensure that the drive
parameters match the
new I/O address for the
network controller.
Either remove and
reconfigure the
conflicting expansion
board, or reconfigure the
network controller. If the
address is changed,
ensure that the drive
parameters match the
new I/O address for the
network controller.
Contact your Compaq
authorized service
provider.
Boot the workstation
without the network
drivers, using a system
boot diskette, and
reconfigure the network
controller.
Continued