Page 2 The information in this document is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFOR- MANCE, OR USE OF THIS MATERIAL. This document contains information protected by copyright.
Page 9 preface Congratulations on your selection of the Compaq Aero 8000. Before using your device, be sure to read through the Quick Start Guide for an overview of the initial setup procedures. Please refer to all the other information that came with your device. In addition to the Compaq Aero 8000 Quick Start Guide, you can use this online Refer- ence Guide as a comprehensive library of information on the features of your Compaq Aero 8000.
Page 10 Some or all of the following format conventions may be used in this guide to distinguish elements of text: • Names of keys are shown in bold type as they appear on the keyboard, for example, Ctrl, Backspace, Tab. • Keys that you should press at the same time are represented by the key names and the plus (+) symbol, for example, Ctrl + Alt + Delete.
Page 11 For regulatory identification purposes your product is assigned a Compaq Series number. The Compaq Series number for this product is Series PE2000. This series number should not be confused with the marketing name (Compaq Aero 8000). The following accessories have been evaluated for use with your device. These Compaq- approved accessories can be identified by their assigned series numbers listed below.
Page 12 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reason- able protection against harmful interference when the equipment is operated in a commer- cial environment.
Page 13 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 14 Telecommunications Terminal Equipment with the CE marking comply with Telecommu- nication Terminal Equipment and Satellite Earth Station Equipment (TTE and SES) Direc- tive (98/13/EC), the EMC Directive (89/336/EEC), and the Low Voltage Directive (73/23/ EEC) issued by the European Community. Compliance with these directives implies con- formity to the following European Norms or Regulations (the equivalent international standards and regulations are in parentheses): •...
Page 15 In North America, dispose of nickel metal hydride or lithium ion batteries by taking advantage of the Compaq battery recycling program. You will be provided with a postage- paid battery pack mailer preaddressed to a reclamation facility where the metals are recy- cled.
Page 16 may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. Con- nection to party lines is subject to state tariffs.
Page 17 The Ringer Equivalence Number (REN) for this device is 0.2. For the location of the authorized Canadian maintenance facility nearest you, call 1-800- 263-5868 or contact: Compaq Canada, Inc. 45 Vogell Road Richmond Hill, Ontario L4B 3P6 Modems connected to the Australian telecommunications network must be marked in accordance with the Labeling Notice.
Page 18 Failure to set the modem, and any application software used with the modem, to the values shown above will result in the modem being operated in a non-compliant manner. Conse- quently, this would be in violation of the Labeling Notice for this equipment, and the Tele- communications Act 1997 prescribes penalties for the connection of non-compliant equipment.
Page 19 References are provided as printed materials and as online information that is accessible from a CD-ROM used on your desktop computer. The following printed references come with your Compaq Aero 8000: • Safety and Comfort Guide • Quick Start Guide •...
Page 20 Table 3: Compaq Aero 8000 Hardware Specifications Infrared Communications Smart Card Size Weight Before You Begin IrDA on side of device, rate up to 4 megabits per second Integrated 56 Kbps V.90 modem, serial port, IR port One Smart Card slot 8.5"...
Page 21 Table 4: Compaq Aero 8000 Optional Power Supply Specifications Product Identification Input Requirements Rated Input Voltage Rated Input Frequency Rated Input Current Output Power Rated Output Voltage Rated Output Current Series PE2000 Low Range 100 to 120 v 56/60 Hz 250 mA Low Range 5 Vdc...
Page 22 This chapter provides recommended guidelines for taking care of your Aero 8000. Fol- lowing these guidelines will help ensure the longevity of your device and reduce the risk of damage. They include: • routine care • travel guidelines • shipping guidelines To keep your Aero 8000 in good condition and working properly, follow these guidelines: •...
Page 23 For safety and convenience when traveling with your Aero 8000, follow these guidelines: • Back up your data before you leave. (For more about using the Backup and Restore utilities, see Using Compaq • Take a backup copy of your data with you. (For more about backing up data onto an optional ATA Flash RAM PC Card or CompactFlash Card, see ware.) •...
Page 24 When shipping the Aero 8000, follow these guidelines: • Safeguard your data by making a backup copy. • If shipping the backup copy, be sure that the medium (diskette, tape, or PC Card) is not exposed to electrical or magnetic impulses while stored or in transit. •...
Page 25 chapter 1 Congratulations on purchasing the Compaq Aero 8000 powered by the Microsoft Win- dows CE operating system. The size and capabilities of this device let you keep your most important business and personal information up-to-date and close at hand. ActiveSync increases the power of your device by letting you synchronize the information on your desktop or laptop computer with your device.
Page 26 Before setting up your device, be sure your shipping box includes the following items: 1. Aero 8000 device 2. AC Adapter 3. Power Cord 4. Auto-sync Cable 5. Rechargeable Lithium Ion Battery Pack 6. Smart Card Not pictured: • Modem Cable •...
Page 27 Table 1: Front and Left Side Components Item Component Lid Latch Screen Microphone Power Button VGA Port Serial Port Sync Port AC Power Connector CompactFlash Slot Speaker Touch Pad Mouse Buttons Function Secures the lid when the unit is closed. Displays on-screen information.
Page 28 Table 2: Front and Right Side Components Item Component Notification Button/LED Audio In Audio Out Record Button/LED Power On LED Battery Charge LED PC Card Slot Infrared Port (IR) Smart Card Slot Modem Port PS/2 Port Function Flashes once when device is turned on. Flashes continuously when an alarm you have set goes off.
Page 29 Table 3: Top and Rear Components Item Component Battery Pack Strap Inserts Function Powers the device as a rechargeable lithium-ion (Li-Ion) battery pack. Allows for connection of a shoulder strap for easier carrying.
Page 30 Table 4: Bottom Panel Components Item Component Main Battery Latch Backup Battery Door Reset Button Function Slide the latch to the side to release the main battery. Holds two NiMH AAA batteries used for backup power to the device. Restarts the operating system.
Page 31 chapter 2 To set up your Aero 8000 for the first time, follow the instructions below. 1. Install the new Lithium-Ion battery pack by sliding the pack into the slot on the back of the device. 2. Raise the lid of the Aero 8000 by sliding the lid release to the right. Setting Up for the First Time...
Page 32 3. Connect the unit to AC power for three hours to allow the battery pack to charge. 4. Press the power button to turn on power. 5. Follow the instructions on the screen to complete the setup process. 6. To learn more about your Aero 8000, take the Welcome Tour by pressing Fn+Alt. Once setup is complete, you may want to connect your Aero 8000 to a desktop computer and load valuable Compaq software.
Page 33 Backlighting allows you to better see the screen of the Aero 8000 in compromised lighting conditions. When using AC power, you can set the device to its brightest level for easy viewing. If you are using battery power, you may want to conserve power and lower the device's BackLight level.
Page 34 Item Component Power On Button Application Launch Keys Used to open applications quickly. User Definable Keys Setting Up for the First Time 2 - 4 Table 5: Power and Defined Keys Press once to turn on the device. Press again to turn off.
Page 35 Table 6: Additional Keyboard Functions Item Component Mute Key Volume Down Key Volume Up Key External Video Battery Status Backlight Off Num Lock Key Numeric Key Pad Function Press in conjunction with the Fn key to mute the unit's sound output. Press again to return sound. Press in conjunction with the Fn key to decrease sound output.
Page 36 Item Component Brightness Up Key Brightness Down Key Contrast Up Key Contrast Down Key Windows Key Setting Up for the First Time 2 - 6 Table 6: Additional Keyboard Functions Press in conjunction with the Fn key to increase the backlight brightness. Press in conjunction with the Fn key to decrease the backlight brightness.
Page 37 The Aero 8000 allows you to customize the function of up to 36 user-defined keys on your device's keyboard. These keys are located at the top of the keyboard, shown in items 2 and 3 below. The first set of 12 shortcuts is available by pressing the corresponding key. For example, pressing the Tasks key displays your current task list.
Page 38 To program (change the path) of an application launch key, follow these steps: 1. Access the Launch Key Properties dialog box by double-clicking the Compaq Utilities icon and double-clicking the Launch Keys icon. 2. Select the tab corresponding to the key you want to edit. For example, select the Ctrl - Launch Keys tab to set CTRL + launch key.
Page 39 The application launch keys provide a fast and convenient way to get to many of your favorite programs. To start a program, press the key corresponding to the icon for the pro- gram you want to start. The following table lists the application launch keys and their corresponding programs. Table 7: Application Launch Key Programs Inbox: Send and receive e-mail.
Page 40 The Aero 8000 touch pad is used like a mouse on a desktop PC. Simply press, hold, and drag your finger on the pad and watch the cursor on your Aero 8000 screen reflect your movements. To select an item, slide your finger on the pad until the cursor is over the item. Tap once on the pad and the item is selected.
Page 41 chapter 3 Your Aero 8000 acts much like a "computer assistant" - it supplements the capabilities of your regularly used computer when you cannot be at your desk. The device does this through partnering with your regular computer. A partnership is the process of establish- ing a connection with your regularly used computer for the purpose of synchronizing and transferring data between the computer and the Aero 8000.
Page 42 Before establishing a partnership, be sure your computer meets the minimum configura- tion requirements listed below: • 486/33DX or higher processor • Microsoft Windows 95 (or later) Windows NT Workstation 4.0 (or later) • 8 MB of memory (Windows 95) 12 MB of memory (Windows NT Workstation 4.0) •...
Page 43 Before connecting, you must configure your computer's COM port so that it can commu- nicate with your Aero 8000. Æ Æ Select Start Settings Control Panel. Choose the Ports icon. Configure a COM port for your Aero 8000 with the following settings: 115,200 baud, 8 data bits, 1 stop bit, no parity, hardware flow control.
Page 44 Once ActiveSync is installed on your computer and the communications port is config- ured, you are ready to connect your Aero 8000 to the computer. To do so, follow the steps below. 1. Connect the 9-pin end of the auto-sync cable to the serial connector on your computer. (Some computers may require a 9-to-25 pin adapter in order to connect the auto-sync cable).
Page 45 chapter 4 The AC Adapter included with your Aero 8000 allows you to connect to AC power via an electrical outlet. When connected to AC or other external power (such as automobile power), the device functions normally, except battery power is not used. A plug icon appears in the status area of the taskbar to indicate that the device is connected to external power.
Page 46 It is not necessary to turn off your Aero 8000 before connecting to AC power. To connect to AC power, follow the steps below: 1. Connect one end of the power cord to an electrical outlet. 2. Connect the power cord to the AC Adapter. 3.
Page 47 • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the equipment into a grounded (earthed) electrical outlet that is easily accessible at all times. • Disconnect power from the equipment by unplugging the power cord from the electri- cal outlet.
Page 48 The Aero 8000 displays various battery icons in the status area of the taskbar when the battery is low. When you see a low or very low battery icon, save your work, turn off the device, and recharge the battery as soon as possible. If no action is taken to resolve the low battery condition described above, a critical low battery warning appears on the screen when the battery enters a very low state.
Page 49 • Limit the use of backlight. • Minimize backlight use when you are operating on battery power. • When using the backlight and battery power, use the lowest level of backlight needed to see the screen. • Use Backlight Properties in the Compaq Utilities to automatically dim backlight brightness when running on battery power.
Page 50 When replacing the main battery, use a rechargeable Li-Ion battery pack. To replace the main battery, follow these steps: 1. Save your work. 2. Turn off the Aero 8000 by pressing the power button. 3. Close the device and turn it over. 4.
Page 51 6. Connect the device to AC power and allow the battery pack to charge for three hours. 7. Turn over your device, raise the lid, and press the power button to resume operation. Two NiMH AAA cell batteries (available through your local reseller) come preinstalled in the device.
Page 52 7. Replace the compartment cover and tighten the screw. Disposal of batteries should comply with country, state, province, and local regulations. Using Power 4 - 8...
Page 53 During a severe system lockup or when a malfunction cannot be corrected any other way, you may need to completely reset and restart your device. Your Aero 8000 can be reset two different ways, depending upon your situation and the action that is called for: normal reset, which does not affect data that has been saved in memory, and full reset, which erases memory contents and settings.
Page 54 A full reset restarts your device and removes all information that was stored in memory, such as your data files and your system settings. To perform a full reset, follow these steps: 1. If using external power, disconnect the device from the AC adapter. 2.
Page 55 chapter 5 Select the Start menu and then select the program name to open a program that isn't listed on the desktop. Æ For information about a program or dialog box, select Start Help while using the pro- gram or dialog box. To see the name of a toolbar button, select and hold the cursor on the button.
Page 56 You can delete such items as appointments, contacts, messages, notes, recordings, and tasks. 1. Select the desired item in the list. 2. Click the Delete button. Windows Explorer works almost exactly the same on your mobile device as it does on your PC.
Page 57 To send a file, select the file, line up the infrared ports, and select File red Recipient. To receive a file, line up the infrared ports and select File Type a URL in the Address bar. The basic set of Windows CE programs is installed on your Compaq Aero 8000. You can switch to any program by selecting from the Start menu or by pressing a program button on the device.
Page 58 Program Microsoft Voice Recorder Microsoft InkWriter World Clock Calculator Solitaire Microsoft Pocket Internet Explorer Windows Explorer This chapter provides information on Microsoft ActiveSync and synchronization possibil- ities. These features allow you to successfully synchronize files between your Aero 8000 and your desktop computer. This process includes: •...
Page 59 1. If you want to upgrade to Microsoft Outlook 98, install it first. 2. Locate the synchronization cable that came with your device. Use this cable to connect your device to your desktop computer. 3. Insert the Desktop Software for Microsoft Windows CE compact disc into your CD- ROM drive.
Page 60 When you transfer a file from your desktop computer to your device, the file is converted to a format that the device can read. During file conversion, some of the file's attributes may be changed or removed, and the file extension is changed. For example, when you transfer a Microsoft Word file to your device, some of the file's formatting may be removed or changed, and the file extension is changed to .pwd (Pocket Word).
Page 61 The paper tape appears on the left side of your Aero 8000 screen and displays the most recent 100 lines of calculation. You can select a value from the paper tape, copy it, and paste it into another program. If you are entering a number that you have previously used in a calculation, and it appears on the paper tape, you may use that information as a shortcut.
Page 62 Æ 1. Select File New Appointment. 2. Enter a description and a location. 3. Adjust the date and time, if necessary. 4. Click the Notes button to add appointment notes. Then click in the Notes area and enter your notes. 5.
Page 63 Æ 1. Select Tools Find. 2. Enter the search data (name, time, or other data) in Find. If you have looked for this item before, select its name from the list. 3. Verify Appointments (all) or Appointments (recurring only) is listed in Type. 4.
Page 64 Æ 1. Select View Day, Week, Month, Year or Agenda. Æ 2. Select View Number of Days in Day or Week view to set the number of days to dis- play. Æ 3. Select View Half-Hour Slots in Day or Week view to display half-hour time incre- ments.
Page 65 Æ 1. Select File Print. 2. Select the printing options you want in Printer. 3. Select a start date and end date. 4. In Fields, select the type of information you want to print for each appointment. 5. In Selection, select to print Appointments or Events. To print your whole calendar, select All Data.
Page 66 Contacts maintains a list of your friends and colleagues so that you can easily find the information you’re looking for, whether you're at home or on the road. You can enter both personal and business information. If you use Schedule+ or Outlook on your desktop PC, you can synchronize contacts between your Aero 8000 and PC.
Page 67 Contacts contain details that you can view by opening the contact and selecting the Busi- ness, Personal, or Categories/Notes button, depending on the details you want to view. You can even sort the contact information to narrow your scope. Before you can send a message to a contact, you must set up a connection to a mail server and set up Inbox.
Page 68 Æ 1. Select Edit Category List. 2. To add a category, enter it in the New category box, and click Add. 3. To delete a category, select it in the list and click Delete. Items assigned to deleted cat- egories keep their assignments. 4.
Page 69 You can send and receive e-mail by synchronizing with your PC, or by connecting to a POP3 or IMAP4 server. Inbox contains an e-mail service for each method you use. For example, if you receive e-mail through synchronization and through a connection to an IMAP4 server, Inbox contains two services: ActiveSync and IMAP4 Mail.
Page 70 The Message synchronization service is not automatically enabled. If you did not select this service when you created the partnership with your device, you must enable it in ActiveSync. 1. Disconnect your Aero 8000 from your desktop PC. 2. Open the Mobile Devices folder on your desktop PC and select your mobile device. Æ...
Page 71 4. Click Add. 5. Select POP3 Mail or IMAP4 Mail from the Service type list. POP3 is the most com- mon mail protocol for ISPs. 6. Enter a unique name for the service. This name cannot be changed later. 7. Click OK. 8.
Page 72 8. Enter a return address in the Return Address box. The default return address is user- name@POP3host name or username@Servername. 9. Click Next to continue. In the General Preferences dialog box, choose any of the following settings, all of which are optional: 1.
Page 73 You can use the POP3 Mail service by select Services and selecting the POP3 Mail service you created. Then select Services again. When you download messages, you need to create two connections: a remote connection and a mail server connection. The remote connection connects you to your ISP or net- work.
Page 74 Open the message and select Compose opens with the sender’s name and e-mail address already entered. Enter other desired information. Check your Inbox status by selecting Compose number of messages and attachments to be sent, deleted, copied, and downloaded the next time you connect or synchronize.
Page 75 Æ Select File Save to save the message you are composing or editing. The message is not sent and is saved in the Inbox folder of the active service. After mailing, messages are not saved on your device unless you select the following: Æ...
Page 76 1. Select the message. Æ 2. Select File Move To or File 3. Select the destination folder. If you are working offline, the message is moved or copied from the server the next time you connect. 1. Select the message and select File and deleted when you disconnect from your mail service or exit Inbox.
Page 77 5. Open the folder you created and delete the message. Æ 6. Select File Empty Deleted Items. Æ When receiving mail from a remote server, select Service Clear All. Memory space is expanded on the device without actually deleting messages on the server. The next time you connect, the messages are downloaded again.
Page 78 You can receive attachments from a remote e-mail service by selecting the setting Get file attachments in the Inbox Preferences dialog box. Embedded images and OLE objects cannot be received as attachments but can be viewed as an attachment when using IMAP4 to receive e-mail.
Page 79 You can send or receive e-mail by synchronizing with your PC, or by connecting to a POP3 or IMAP4 server. Each way of getting e-mail has it's own folder hierarchy. Each hierarchy has three default folders: Inbox, Outbox, and Sent. You can create additional folders within each hierarchy.
Page 80 Only IMAP4 folders can be designated as offline. Select the folder you want to designate Æ as offline, and select Services Offline Folder. If a folder is not designated as offline, you are only able to read and respond to messages in that folder when connected to the server. All IMAP4 default folders, such as Inbox, are automatically designated as offline.
Page 81 Æ 1. Select File New. 2. Enter a format text for the template. Æ 3. Select File Save As. 4. Enter a name for your template in the Name box. 5. Select InkWriter Template (.pdt) in the Type box. You can also select a predesigned template from File Æ...
Page 82 Æ 1. Select Edit Replace in Typing view. 2. In the Find what box, type the text you want to find. 3. In the Replace with box, type the replacement text. 4. Click Find Next. 5. Click Replace to replace individual instances, or Replace all to replace all instances. You can select text in Typing view by selecting or clicking and dragging the cursor across the text.
Page 83 From Writing view: 1. Write a list of items. 2. Click the Select button, and select the list. 3. Click the Bullets button. 1. Select the text in Writing or Typing view. Æ 2. Select Format Font, Ink, Drawing... 3. Select desired options. 4.
Page 84 To align drawings together, select two or more drawings and use one of the following commands: • To align drawings to the left of the selection area, select the Align left button. • To align drawings to the right of the selection area, select the Align right button. •...
Page 85 1. Select the drawing. 2. Select the Font, Ink, Drawing button. 3. Select a color from the Fill Color list. Æ Select File Print and select the printing options you want. Port lists the available printer ports. If Network is selected from the Port list, enter the path to the network printer in the Net Path box.
Page 86 Microsoft Pocket Access is a companion program that contains Microsoft Access features that are essential for mobile professionals. You can synchronize information from Access, SQL Server, and other ODBC databases with Pocket Access on your device. Access files (.mdb) and SQL Server database (or other ODBC database) information is converted into a Pocket Access (.cdb) file.
Page 87 Databases are synchronized through the Table synchronization service. The service is not automatically enabled. If you did not select this service when you created the partnership with your device, you must enable it in ActiveSync. Use the following steps to enable syn- chronization: 1.
Page 88 1. On your PC, open the Mobile Devices folder and select your mobile device. Æ 2. Click Tools ActiveSync Options. 3. Select Table and click Options. 4. Select the database and click Remove to stop synchronizing a database. 5. Select the database and click Properties base on your PC.
Page 89 By default, Pocket Access database files are stored in the device name\My Documents folder. If you save the database files in another location on your Aero 8000, ActiveSync does not know where to look for the file when you synchronize. Adjust the synchroniza- tion options for PC databases in ActiveSync to reflect the location.
Page 90 The Edit pane, located under the SQL Address bar in SQL view, displays the last SQL procedure run by Pocket Access. If you have used the Find, Sort, or Filter commands, the generated SQL procedure displays. You can edit and/or create new SQL procedures in the Edit pane.
Page 91 To sort data from more than one table, use an INNER JOIN operation. You can include up to four fields with the ORDER BY clause; however, you cannot use fields with a Binary data type in the ORDER BY clause. WHERE clause SELECT fieldlist FROM tablename...
Page 92 You cannot insert data into fields with a varbinary or long varbinary data type. When any field in the table is a varbinary or long varbinary data type, you must provide a list of fields. CREATE TABLE statement CREATE TABLE tablename (fieldname datatype[, fieldname datatype ...]) Each table in a database or the Windows CE Store must have a different name.
Page 93 ALTER TABLE statement ALTER TABLE tablename TO tablename2 | ADD fieldname datatype [BEFORE fieldname2] | DROP fieldname | MOVE fieldname [BEFORE fieldname2] | RENAME fieldname TO newfieldname CREATE INDEX statement CREATE INDEX indexname ON tablename (fieldname [ASC | DESC] [CASESENSITIVE] [UNKOWNFIRST]) You can sort capital letters after lower case letters by using the CASESENSITIVE attribute.
Page 94 Review the type of data, size of the field, and whether to sort the information before you attempt to create a table. Pocket Access cannot display certain types of information such as images and OLE objects. Any fields not interpreted by Pocket Access are assigned the Binary or OLE Object data type during synchronization.
Page 95 The Binary and OLE Object data types denote place holders for certain types of informa- tion Pocket Access cannot display, such as images and OLE objects. Data up to 255 bytes is synchronized with a Binary data type, and data from 255 bytes to 64K is synchronized with an OLE Object data type.
Page 96 Once you have created a table or SQL procedure, you can view the data in a number of ways as well as customize what you are viewing. The Pocket Access Address bar is similar to the Address bar in Windows Explorer. While in Table, Design, or SQL view, Pocket Access displays the present table or SQL procedure in the Address bar.
Page 97 Before you edit any data within a table or SQL procedure, you must select the informa- tion. To select a column within a table, select the column header. To select a row, select the Æ row header to the left of the field name. You can select all data by selecting Edit Select All Records.
Page 98 There are a variety of ways to locate and organize information using Pocket Access. Use the Find, Filter, and Sort commands to look for specific information in a field. The Find command locates specific information you want to view and moves the insertion point to the matching data.
Page 99 5. Select Whole field in the Match list to search for an exact match. For example, "Will" finds "Will" but not "William" OR Select Beginning of field in the Match list to match only the first part of the field. For example, "12"...
Page 100 Select the location where you want to insert cells and select Format Insert box, select how you want the cells, rows, or columns inserted. To insert more than one row or column, select the same number. You can access any cell by selecting Tools C4).
Page 101 1. Select the range you want to sort. Æ 2. Select Tools Sort. 3. Select the first column you want to sort on in Sort by. 4. Select Ascending to sort the column in ascending order. The default sort is descend- ing.
Page 102 1. Select the cell or range containing the data you want to copy. Æ 2. Select Edit Copy. 3. Select the cell where you want to paste the data. For a range, select the upper-left cell. Æ 4. Select Edit Paste.
Page 103 1. Select the cell or range. 2. Select the font and size you want from the Font list. 3. Select the Bold or Italic button to change the style. 4. Select the Align Left, Center, or Right Align button to change the alignment. You can view more formatting options by selecting Format on the Alignment and Font tabs.
Page 104 3. Type the name. 4. Click Add. You can delete a name by selecting the name and clicking Delete. Paste a list of cell names and locations on the worksheet by selecting Paste List. 1. Select a cell. 2. Select the formula bar. 3.
Page 105 1. Select the range of values you want to calculate. 2. Select the AutoCalculate area on the right of the status bar to display a list of calcula- tion types. 3. Select the calculation type from the list. The result appears in the AutoCalculate area. 1.
Page 106 DATE DATEVALUE HOUR MINUTE MONTH NOW() SECOND TIME TIMEVALUE YEAR NPER RATE ERROR.TYPE ISBLANK ISERROR ISERR ISLOGICAL ISNA ISNONTEXT ISNUMBER ISTEXT NA() Windows CE 5 - 52...
Page 107 FALSE TRUE CHOOSE COLUMNS HLOOKUP INDEX MATCH ROWS VLOOKUP ASIN ATAN ATAN2 COUNTIF DEGREES FACT LOG10 PI() POWER PRODUCT RADIANS RAND() ROUND SQRT SUMIF TRUNC Windows CE 5 - 53...
Page 108 AVERAGE COUNT COUNTA COUNTBLANK STDEV STDEVP VARP EXACT FIND LEFT LOWER PROPER REPLACE REPT RIGHT SUBSTITUTE TRIM UPPER VALUE Windows CE 5 - 54...
Page 109 To Select A cell A range A row Multiple rows A column Multiple columns Entire worksheet From current cell to first or last cell in row or column From current cell to beginning of work- sheet From current cell to last cell in worksheet From current cell to beginning of a row From current cell to end of row From current cell down one screen...
Page 110 To Select Complete a cell and move down Complete a cell and move up Complete a cell and move right Complete a cell and move left Move to the first or last cell in a row or column Move to the beginning or a row Move to the end of a row Move to the beginning of a worksheet Move to the end of a worksheet...
Page 111 Table 14: Entering and Editing Data Shortcuts To Select Complete an entry Cancel an entry Complete a cell and move down Move to the beginning of a line Move to the end of a line Delete the contents of the selected cell Activate cell Fill down Fill to the right...
Page 112 To Select Bold Italic Underline General format Decimal format Time format Date format Currency format Percentage format Exponential format Protect your workbook with a password. Select File log box. Type and verify the password you want to protect your file. Select File save your workbook and retain the password.
Page 113 Remove a worksheet by selecting Format want to remove and click Delete. You can rename a worksheet. Switch to the worksheet you want to rename and select For- Æ Æ Sheet type the worksheet's new name. Æ Æ Select Format Sheet Sheets.
Page 114 1. Select one or more columns. 2. Point to the right border in the column heading and drag the two-headed arrow. 1. Select one or more rows. 2. Point to the lower border in the row heading and drag the two-headed arrow. 1.
Page 115 Æ 1. Select File Print. 2. Select the print options you want. You can set the print area by selecting File Æ area by selecting File Print Area able printer ports. If Network is selected from the Port list, enter the path to the network printer in the Net Path box.
Page 116 Alignment: Horizontal, vertical, and wrap text attributes remain the same, but vertical text appears horizontal. Borders: Borders appear as a single line. Cell patterns: Patterns applied to cells are removed. Fonts: Fonts not supported by your Aero 8000 are mapped to the closest font available. The original font is listed on your device.
Page 117 AutoFilter settings are removed during conversion. If you have an AutoFilter applied to a worksheet that causes rows to be hidden, the rows remain hidden after converting the file to Pocket Excel. Use the Unhide command to display hidden rows. The following features aren't supported in Pocket Excel and are removed or modified dur- ing conversion: •...
Page 118 Use the steps below to set up an automatic Internet connection. Once this connection is set up, the remote connection of your choice will automatically be dialed when Pocket Inter- net Explorer needs to access the Internet or corporate network. Æ...
Page 119 Pocket Internet Explorer supports the security protocols used by secure sites. When accessing a secure site, you can send personal information safely. To determine if a Web site is secure, check for a lock icon on the Pocket Internet Explorer button on the status bar.
Page 120 Æ Select View Refresh. Æ Select View Stop. Æ 1. Select File Properties. 2. Select the General tab to view the protocol, page type, size, and address. 3. Select the Security tab to view security information about the page. 1. While viewing the page, select File 2.
Page 121 As you view pages on the Internet, they are cached in the Temporary Internet Files folder in My_device name. Browsing among cached pages is faster than returning to their Inter- net sites. However, once you exit Pocket Internet Explorer cached memory is cleared. 1.
Page 122 Æ Select View Fit To Window. Æ Select View Address Bar. Æ 1. Select View Options and select the Appearance tab. 2. Select desired options. To save memory, clear Show Pictures and Play Sounds. You may keep valuable data on your device, such as names and phone numbers of impor- tant contacts, credit card numbers, and confidential documents.
Page 123 Printer: Lists available printers. The one you select remains the default printer until you change it. Port: Lists the available printer ports. Net Path: When Network is selected from the Port list, enter the path to the network printer. Paper Size: Lists the available paper sizes. Draft Mode: Allows you to print a document at a lower resolution.
Page 124 Add to Custom Colors: Adds the custom color you defined. Color/Solid: On the left, this box displays the amount of white and black in the current color. On the right, this box displays 100% of the color with no white and black. Adjust using the slider at right.
Page 125 Details: Displays folders and files in a list, providing file details such as size, type, and date last modified. Name: Displays the name of the currently selected folder or file. Type: Select the file type you want to display. To display all files in the current folder, click All Documents (*.*).
Page 126 Use Pocket PowerPoint to quickly and easily deliver a professional online presentation. Simply create the presentation in Microsoft PowerPoint on your desktop PC and then transfer the presentation to your Aero 8000. You can show the presentation directly on your device, or connect your device to a VGA monitor and show the presentation to a large group.
Page 127 You can display your slide presentation by different methods. Select Tools and select the device from the displayed list. This list displays information only for device drivers you have already installed. Æ Select Tools Set Up Show. Select Manually to move through the slides using the Previ- ous and Next commands.
Page 128 You can switch between Slide view and Notes Pages view by selecting View Æ or View Notes Page View. Changing font size is as simple as selecting View Zoom button. Continue selecting the Zoom button until you reach the desired font size. To switch to Notes Page view, select View desired.
Page 129 Table 16: Pocket PowerPoint Shortcuts Advance to the next slide Return to the previous slide End a slide show Zoom in or out Turn annotation on or off Erase annotations Black out or restore display White out or restore display Advance to the next slide Return to the previous slide Go to a slide by number...
Page 130 You can create and edit documents and templates in Pocket Word just as you do in Microsoft Word. A spelling checker is provided to verify spelling accuracy, and you can quickly format text using buttons and menu commands that are similar to the version of Word on your PC.
Page 131 1. Select the part of the document you want to search. If you want to search the entire document, do not select an area. Æ 2. Select Edit Replace. 3. Enter the text you want to find and the text you want to replace it. For a paragraph, type ^p;...
Page 132 1. Select the Bullets or Numbering button. 2. Type the first item. 3. Press ENTER, type the next item, and repeat as needed. 4. Select either of the buttons again to end list formatting. You can change the number style for the selected list by selecting Format In the Format list, select the number style you want.
Page 133 1. Select the paragraph you want to indent. Æ 2. Select Format Paragraph. 3. Adjust the indentation settings as needed. Æ Select Format Tabs and change the tab settings as needed. Æ Select View Wrap to Window. Æ Select View Full Screen.
Page 134 If you select a different font, or subset of a font, a different set of symbols is displayed. To use additional symbols that are available on your PC, connect your device to your PC and open the Mobile Device window. Copy the .ttf file from the Font folder on your PC to the device name/My Handheld PC/Windows folder in the Mobile Device window.
Page 135 Documents are synchronized using the File synchronization service in ActiveSync. This service is enabled automatically. Your device files are synchronized with files in a folder named device name_Synchronized Files on your PC. You can view files in this folder by double-clicking your device icon in the Mobile Devices window on your desktop computer.
Page 136 Fonts and font sizes: Fonts not supported by your mobile device are mapped to the clos- est font available in Pocket Word. To use additional fonts, copy the .ttf files from your PC into the Fonts directory (\Windows\Fonts) on your device. Page formatting: Headers, footers, footnotes, columns, page set-up information, and style sheets are removed during conversion to Pocket Word.
Page 137 Table 18: Pocket Word Shortcuts Make the selected text bold Make the selected text italic Underline the selected text Left-align a paragraph Center a paragraph Right-align a paragraph Format a bulleted paragraph Format a numbered paragraph Increase indent Decrease indent Increase hanging indent Underline selected text Decrease hanging indent...
Page 138 Move paragraphs up and down in an out- line Windows CE 5 - 84 Table 18: Pocket Word Shortcuts CTRL + SHIFT + { and CTRL + SHIFT + } Press...
Page 139 chapter 6 This chapter provides information on using the Compaq applications included with your Aero 8000. Some Compaq applications are preinstalled on your Aero 8000, and some are installed from the Compaq CD. For help using the applications, read this information or refer to the online Help supplied with the applications.
Page 140 To set up a profile, follow these steps: 1. Be sure the Internet Setup Utility is installed on your computer. 2. Connect the mobile device to your computer via the auto-sync cable or an infrared link. 3. On the computer, open Internet Setup Utility by selecting Start Æ...
Page 141 You can print files that reside on your Aero 8000 by: • connecting to a printer equipped with a serial port using the auto-sync cable or any standard serial cable. • sending files through the IR port to an IR-equipped printer. •...
Page 142 You can back up and restore your Aero 8000 data using the following utilities: • Microsoft Backup/Restore. For comprehensive and secured backup protection, use this ActiveSync utility to periodically back up your data onto your computer's hard drive. You can manually back up data or set this utility to back up automatically each time you connect to your Aero 8000.
Page 143 To perform a backup, follow these steps: 1. Connect to external power or make sure that you have good batteries in your device. 2. Insert the ATA Flash RAM PC Card into the PC Card slot, or insert the CompactFlash Card on your Aero 8000.
Page 144 To help protect against unauthorized use of your Aero 8000, four levels of password secu- rity are provided. For a detailed explanation of the four levels of Compaq security, read the following topics in this section. • Login Password: The most basic level of protection. If set, your login password or the administrator password must be entered to access Windows CE.
Page 145 For maximum security, you can set three different kinds of passwords on your Compaq Aero 8000. All passwords are set through the Control Panel. The login password and pass- word reminder are set in the Passwords application. Your login password must be restricted to eight (8) characters or less.
Page 146 To set SmartCard security, follow these steps: 1. On your Aero 8000, select Start icon. 2. Select the Owner tab. 3. Select Enable SmartCard Security. 4. Insert the SmartCard into the SmartCard slot on the Aero 8000. 5. Click OK. To set the password reminder, follow these steps: Æ...
Page 147 To set the administrator password, follow these steps: Æ Æ 1. Select Start Settings 2. Select the Administrator tab. 3. Type the password in the Admin Password box. 4. Click the Check Password button to verify the password. 5. Save your settings by clicking OK. The administrator password is now set.
Page 148 The Compaq Unlock utility is part of the enhanced security built into your Aero 8000. Use this utility to generate a special code that allows you to regain access to a handheld unit that has entered either Lockout or Administrator Lockout mode. Lockout mode results when a user fails to enter a valid password in all security levels.
Page 149 The Dictionary Synchronizer lets you synchronize the custom dictionary used in Microsoft Word with the custom dictionary used in Pocket Word on your Aero 8000. Shar- ing a custom dictionary is useful when performing spell checking in either application. To synchronize dictionary terms, follow these steps: 1.
Page 150 To use Asset Viewer, follow these steps: Æ Æ 1. Select Start Settings box appears. 2. Select Asset Viewer. Provides information specific to your Aero 8000, such as model number, serial number, and memory size. This information is useful when making a technical support phone call and to give system administrators the data needed to understand their inventory.
Page 151 To copy selected bookmarks or folders from one device to another, follow these steps: 1. Be sure the Internet Favorites Synchronizer is installed on your computer. 2. Connect the auto-sync cable or establish an infrared link between the computer and your device.
Page 152 Using the internal audio features on the Aero 8000, you can record and play back sounds in digital audio files. To adjust the playback level and speaker volume adjust the volume through Volume & Sounds Properties in the Control Panel or by using the function keys on the keyboard.
Page 153 chapter 7 The built-in infrared (IR) port on your Aero 8000 provides a convenient, "wireless" way to send and receive data. Through the lens on the right side of the device, an invisible beam of IR light creates a point-to-point link with other infrared-equipped devices such as com- puters, printers, and other Aero 8000s.
Page 154 To prepare for IR communication between your Aero 8000 and another IrDA-compliant device, follow these guidelines: • Be sure the IR ports on both devices are turned on and facing each other at a distance no greater than one meter (3.28 feet) and no less than 5 centimeters (2 inches) apart. •...
Page 155 chapter 8 Depending on your geographic region, your Aero 8000 may include a built-in modem for making dial-up connections over an analog telephone line (the kind used in most homes and offices). You can use the modem to send and receive e-mail, explore the Internet, send faxes, and connect to other services.
Page 156 To connect the built-in modem, follow these steps: 1. Open the modem jack cover (indicated by a telephone icon). 2. Plug one end of the modem cable that came with your Aero 8000 into the analog tele- phone jack. 3. Plug the other end of the modem cable into the telephone jack. 4.
Page 157 To use the Internet with your Aero 8000, you will need to do the following: 1. Connect and configure your modem. 2. Establish an Internet Service Provider (ISP) profile using the Internet Setup Utility. (See Using Compaq Software, for more information.) 3.
Page 158 TravelSafe is an application designed to diminish the need to enter manual modem dialing strings when traveling internationally. You select the country where you will be using your modem, and TravelSafe adjusts your modem's settings for you. In countries not on Travel- Safe's selection list, you can still use your Aero 8000's modem by manually entering the appropriate dialing strings.
Page 159 chapter 9 Your Aero 8000 comes equipped with a versatile feature that allows you to connect credit card-sized options called PC Cards (PCMCIA Cards) or CompactFlash Cards. These cards expand the capability of your Aero 8000 by providing modem, network, ATA flash stor- age, and other capabilities.
Page 160 Your Aero 8000 automatically recognizes a wide range of PC Cards approved for use with Windows CE. If you are instructed to install card-specific device drivers provided by a PC Card manufacturer, be sure to install only device drivers specifically designed for Win- dows CE.
Page 161 To insert a PC Card, follow these steps: 1. With the 68-pin connector facing in and the label containing the arrow facing up, insert the card into the PC Card slot. 2. Gently push the card into the slot until it is seated. If inserted correctly, the card is ready to use right away.
Page 162 To install an internal memory card, follow these steps: 1. Back up your Aero 8000 data onto the computer using the Microsoft Backup/Restore utility. 2. Turn off the Aero 8000 by pressing the power button. 3. Disconnect the device from external power. 4.
Page 163 8. Tilt the keyboard up from the top and pull toward the screen to free the bottom portion of the keyboard. 9. Place the keyboard face down on the unit, leaving the cable attached. 10. Align the holes on the module with the gold pins in the internal memory card slot and push the module into the slot until it is connected.
Page 164 13. Reinstall the main and backup batteries and replace the battery covers. 14. Press the power button to turn on the device. 15. Restore the backup data onto your Aero 8000 using the Microsoft Backup/Restore utility.
Page 165 chapter 10 In order to establish communications between your Aero 8000 and your desktop PC, you first need to install ActiveSync on your PC. ActiveSync allows you to synchronize, back up and restore your device, add and remove programs from your device, and copy data between your device and your PC.
Page 166 1. On your device, insert the Ethernet card. 2. Select Obtain an IP address via DHCP in the NE2000 Compatible Ethernet Driver Settings dialog box. 3. Click OK. Æ 4. Select Start Settings Adapters tab. 5. Select NE2000 Compatible Ethernet Driver. 6.
Page 167 You must create a connection for each computer or network that you want to access remotely, unless you are using an Ethernet card. When using an Ethernet card, simply select Network Connection in the ActiveSync dialog box. Æ 1. Select Start Programs 2.
Page 168 • If you are communicating with the PC via a RAS connection or Ethernet LAN, you must be logged on to the network on the remote computer. Before you leave make sure Enable a network connection is selected in the ActiveSync Properties dialog box. See ActiveSync Help for more information on configuring ActiveSync.
Page 169 1. Follow the modem manufacturer's directions to install a modem on your PC. 2. Note the telephone number for your PC modem. 3. Open the Mobile Devices folder on your PC. Æ 4. Select File Communications. 5. Select your modem from the Ports list under Device Connections via Serial Port. If your modem isn't listed, click Install New Port to add it to the list.
Page 170 Besides connecting to ActiveSync on your desktop PC, you can use your mobile device to connect to the Internet. Connecting to the Internet allows you to browse the World Wide Web (WWW) and exchange e-mail. You need to install a CompactFlash card modem or external modem on your mobile device, if your device is not equipped with a built-in modem.
Page 171 In order to synchronize with your PC while you are away from your office you must leave your PC on and Microsoft Outlook or Microsoft Exchange running. There may be times when this is not practical. You can connect directly to a network through a network or RAS connection.
Page 172 Æ 1. Select Start Programs 2. Select the icon for the connection you need to modify. Æ 3. Select File Properties. 4. Select TCP/IP Settings. 5. Clear Use software compression in the General tab. 6. Reset your mobile device according to the manufacturer's instructions. Æ...
Page 173 You can connect your device to an online service or corporate server that requires TTY or VT-100 terminal emulation. Terminal allows you to, for example, view and download files from a bulletin board or send and receive e-mail. Use Terminal only when communicating with services that require terminal emulation. If you use an Internet, RAS, or network connection, you can access information through syn- chronization or by connecting directly to a network.
Page 174 5. Select the code page option for the character set you want in the Code page selection list. 6. Select to display text you type before sending in the Local Echo box. 7. Set your font preference in the Use small font by default box. 8.
Page 175 chapter 11 To establish communications between your Aero 8000 and your desktop PC, you first need to install ActiveSync on your PC. ActiveSync enables you to synchronize (keep a matching copy of data), back up and restore your device, add and remove programs from your device, and copy data between your device and your PC.
Page 176 ActiveSync provides many synchronization services. The synchronization services for some programs are enabled automatically, while others must be enabled manually. To see which services are enabled, open the Mobile Device window on your PC and select your Æ device. Click Tools ActiveSync Options.
Page 177 The serial cable establishes a direct link between your mobile device and desktop com- puter. You must use a cable connection when creating a partnership. Cable connections are also handy when you are synchronizing many files and need access to your desktop com- puter during transfer.
Page 178 If you have an infrared (IR) port on your PC, you can quickly create a direct connection. Simply align the IR ports and initiate the connection from your mobile device. This method also allows you to switch quickly between multiple devices. Æ...
Page 179 1. Establish a serial cable or infrared connection between your mobile device and your 2. Double-click your mobile device in the Mobile Devices window of your desktop PC. 3. Locate the file you want to transfer in the Explorer window. 4.
Page 180 Enter the task name in the Select here to add a new task. Select the other columns in the same row to set options such as due date. You can create a task with more details by selecting the New Task button. If you have Microsoft Team Manager installed on your desktop computer, you can select Team Manager to identify the task as a Team Manager task.
Page 181 Select the column heading by which you want to sort. The triangle in the column heading indicates ascending or descending order. To reverse the order, select the heading again. Æ 1. Select Tools Customize Columns. 2. Select desired options. You can resize columns in the task list by dragging the bar between column headings. Æ...
Page 182 Æ 1. Select Tools Options. 2. Select desired options. The Edit Panel allows you to quickly add and update tasks. To view your task information in another font, click Choose Font and select desired options. You can synchronize tasks stored on your device by using Schedule+ or Outlook on your desktop PC.
Page 183 chapter 12 Quickly capture thoughts and reminders, ideas, and phone numbers with Voice Recorder. As you record or play back a recording, a progress bar and a status bar on the screen pro- vide visual indications of the process. If your device runs out of memory while you're recording, you'll hear several beeps and see an out-of-memory message on your screen.
Page 184 1. Hold your mobile device's microphone near your mouth or other source of sound. Æ 2. Select Control Record New. You'll hear a beep when recording begins. Æ 3. Select Control Stop to stop recording. The new recording appears in the recording list and is named Recordingx. If you selected a folder before you made the recording, the recording name will be the folder namex.
Page 185 1. Select the recording. Æ 2. Select Control Play to begin playback. Æ 3. Select Control Pause to pause playback. Select Pause again to resume playback. Æ 4. Select Control Stop to stop playback. 1. Select the recording you want to play first. Æ...
Page 186 Æ 1. Select Tools Options and select the Columns tab. 2. Select the columns you want displayed. 3. Select a column and select Move Up or Move Down to move a column. Select the column heading by which you want to sort. The triangle in the column heading indicates ascending or descending order.
Page 187 1. Select the <All Folders> list on the toolbar. 2. Select Edit Folders. 3. Select the folder to rename. 4. Select Rename. 1. Select the <All Folders> list on the toolbar. 2. Select Edit Folders. 3. Select the folder to delete. 4.
Page 188 Recordings are synchronized using the File synchronization service in ActiveSync. This service is not automatically enabled. Once you enable it, your device files are automati- cally synchronized with files in a folder on your desktop computer named device name_My Documents. You can view files in this folder by double-clicking your device icon in the Mobile Devices window on your desktop computer.
Page 189 chapter 13 Æ Æ You can change the name of your Aero 8000 by selecting Start Settings Control Panel and double-clicking the Communications icon. Enter the new name of the device in the Device Name tab. Æ Æ 1. Select Start Settings Control Panel.
Page 190 Æ 1. Select Start Settings 2. Double-click the Dialing icon. 3. In the When dialing from list, select the location you want to change. 4. To create a new location, click New. Enter the name of the location, and then click 5.
Page 191 Wait for a second tone (typically used after the $) Tone dial the following numbers Pulse dial the following numbers Transfer to another extension (0.5 sec on hook, 0.5 sec off hook) Wait for “quiet answer” (typically indi- cated by 6.5 seconds of silence followed by a ringing tone) Use special controls on some systems (tone only)
Page 192 Æ 1. Select Start Settings 2. Double-click the Display icon and then select the Background tab. 3. Select an image you want from the Image list. Click Browse to locate an image in another file. To have the image cover the entire background, select Tile image on background. Æ...
Page 193 Æ Æ 1. Select Start Settings 2. Double-click the Keyboard icon. 3. Adjust the Repeat delay slider to change the amount of time between depressions before repetition starts. 4. Adjust the Repeat rate slider to change the repeat rate. 5. Test your new settings. Æ...
Page 194 Æ 1. Select Start Settings 2. Double-click the Network icon and select the Identification tab. 3. Enter the user name, password, and domain name you use to log on to the remote net- work. You can check you battery power by selecting Start ble-clicking the Power icon.
Page 195 Æ Æ 1. Select Start Settings 2. Double-click the Remove Programs icon. 3. From the Programs list, select the program you want to remove. 4. Select Remove. The Taskbar that appears at the bottom of the Aero 8000 screen can be hidden by selecting Æ...
Page 196 Æ Æ Select Start Settings Control Panel and double-click the Volume & Sounds icon. Select desired options in the Volume tab. Æ 1. Select Start Settings 2. Double-click the Volume & Sounds icon and select the Sound tab. 3. Select an event from the Event Name list. 4.
Page 197 Æ Æ Set your home city by selecting Start Settings Control Panel and double-clicking the World Clock icon. Select the Home tab and select your home city from the list. If your home city is not in the list, select the closest city. Æ...
Page 198 Select the Deal button to deal the cards. If you want to display cards in the upper-left stack, select the stack. Move a card to one of the stacks by dragging the card. Then build the row stacks in descending order, alternating between red and black cards. Within the row stacks, turn a card face-up by selecting it.
Page 199 appendix A This chapter provides tips on getting the best performance from your Aero 8000, as well as information on identifying and solving typical problems that may occur while using your device. If you need troubleshooting information for ActiveSync, select Æ...
Page 200 To increase the amount of available program memory, follow these steps: 1. Delete any unnecessary files. 2. Close any applications that are open. Æ 3. Select Start Settings 4. Select the Memory tab and adjust the memory slider to increase the amount of pro- gram memory.
Page 201 While your Aero 8000 is configured just for you, problems you encounter while working may not be unique. Eliminating the typical problems described in this section can save you time and money. See the categories on the following pages to find the possible solution to your problem. If you cannot resolve the problem, contact your Compaq authorized service provider or call Compaq Customer Support for help.
Page 202 Table 21: Solving Infrared (Communications) Problems Problem I cannot transfer files using the IR port. I cannot transfer more than one file at a time using the IR port. Problem The device does not respond to keystrokes. Tips & Troubleshooting Possible Cause The IR devices are not set up properly.
Page 203 Table 23: Solving Memory Problems Problem The device will not turn on or the device does not rec- ognize the memory. Insufficient memory error occurs during an operation. Possible Cause Memory expansion module is installed incorrectly or not seated properly. There is an unstable con- nection between the mem- ory expansion module and...
Page 204 Problem The device gets slower each time I use it. Not enough space to save my work. Tips & Troubleshooting Table 23: Solving Memory Problems Possible Cause Too many document short- cuts are taking up memory. Memory needs to be refreshed.
Page 205 Table 24: Solving Modem (Communications) Problems Problem I cannot connect my modem at the specified baud rate. The dial-up connection is unreliable. I cannot use the Aero 8000 modem when connected to a computer. I cannot access the Inter- net like I used to be able. The modem is too loud or too soft when dialing.
Page 206 Table 25: Solving Partnership/Serial (Communications) Problems Problem I cannot establish a con- nection between the Aero 8000 and my desktop com- puter. I cannot synchronize data when connected to the computer. Tips & Troubleshooting Possible Cause The auto-sync cable may be loose or defective.
Page 207 Table 26: Solving PC or CompactFlash Card Problems Problem The PC Card or Compact- Flash Card is not recog- nized as part of the system. The device shuts down while the PC Card or Com- pactFlash Card is in use. The PC Card or Compact- Flash Card does not work properly.
Page 208 Table 27: Solving Battery and Power Problems Problem The Aero 8000 goes into auto-suspend after a short period of inactivity. The Aero 8000 does not auto-suspend when con- nected to a computer or using the modem. The device turned off while left unattended.
Page 209 Table 28: Solving Screen Problems Problem The screen appears to be off, even though the power is on. Items on the screen do not display properly. Characters are dim. The screen gets lighter or darker. Possible Cause The screen contrast is extremely light.
Page 210 Table 29: Solving Security Problems Problem I cannot access the system using my login password. I cannot access the system using my response phrase. Tips & Troubleshooting Possible Cause You are using the wrong login password. You are entering the wrong response phrase.

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