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Compaq PRESARIO Presario 1800 Setup Manual
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Compaq PRESARIO Presario 1800 Setup Manual

Compaq PRESARIO Presario 1800 Setup Manual

Compaq laptop user manual
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Summary of Contents for Compaq PRESARIO Presario 1800

  • Page 1 3UHVDULR 0RELOH ,QWHUQHW 3& %H\RQG 6HWXS *XLGH 6HULHV ...
  • Page 2 All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The informa- tion in this document is subject to change without notice.

  • Page 3: Table Of Contents

    Chapter 1 Introduction ....... 1-1 Where Can I Find Information?....1-2 Symbols and Graphics .
  • Page 4 Back Panel ........2-8 Underside ........2-9 QuikDock .
  • Page 5 Chapter 4 Common Tasks ......4-1 TV-Out Connection......4-2 Anti-Virus Software.
  • Page 6 DVDs ........5-8 Video Display Options .
  • Page 7 Chapter 7 Caring for Your Battery ..... 7-1 Battery Care ........7-2 Battery Calibration .
  • Page 8 Using the Recycle Bin ..... . . 8-9 Compaq Diagnostics ..... . . 8-10 System Record .

  • Page 9: Chapter 1 Introduction

    Introduction ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU Where Can I Find Information?, 1-2 Symbols and Graphics, 1-4 Safety, 1-5 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Congratulations! As the owner of a new Presario Notebook computer, you have joined the world-wide community of mobile computer users.

  • Page 10: Where Can I Find Information

    Your new Presario Notebook computer came with printed documents containing helpful reference information. If you have access to the Internet, you can also view these and other documents on the Compaq Web site at www.compaq.com/mypresario. Note: Additional documents to those described here may vary per region.

  • Page 11: Warranty Certificate

    Notebook. Warranty Certificate The warranty details the Compaq commitment to service during the warranty period. Keep the warranty certificate in a safe place for future reference. Presario Operating System Manual...

  • Page 12: Symbols And Graphics

    Symbols and Graphics 1-4 I NTRODUCTION Symbols The following words and symbols have special meaning in this guide and in the electronic documentation: < Caution: Graphics The illustrations shown and the features described in this document may differ slightly from your Presario Notebook computer.

  • Page 13: Safety

    Safety To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort document. To protect your equipment from power surges, plug all power cords into a high-quality surge protector. If you have a dedicated telephone line for the modem, buy a surge protector with a telephone jack.
  • Page 14 1-6 I NTRODUCTION RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES...
  • Page 15 Your Notebook at a Glance ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU Front of Your Presario Notebook, 2-2 Left and Right Panels, 2-7 Back Panel, 2-8 Underside, 2-9 QuikDock, 2-10 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Before you begin using your new Presario Notebook computer,...

  • Page 16: Chapter 2 Your Notebook At A Glance

    Front of Your Presario Notebook Open your Notebook and take a look at these components: • Common Features • Internet Zone Buttons and Lights • Function Keys • Status Display and CD/DVD Controls “Turning Your Notebook On and Off” later in this guide to learn more about how to start and shut down your Notebook.

  • Page 17: Internet Zone Buttons And Lights

    “Reprogramming Your Internet Zone Buttons” in Chapter 3 of this guide to learn how to program the Internet zone buttons to suit your needs. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Internet Zone Buttons and Lights AC Adapter Light Caps Lock Light Instant Internet Access Button Instant E-Mail Button...
  • Page 18 Instant E-mail Provides you with one-touch access for sending and reading your e-mail. « My Presario Connects instantly to Compaq for product information, helpful hints, performance updates, service, and more. Digital Audio Launches Rioport Audio Manager to play MP3 music.

  • Page 19: Function Keys

    To access these features, press and hold down the Fn key, press the numbered function key, and then release both keys simultaneously. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Function Keys The following keys are assigned: Button Description User-programmable favourite program launch key User-programmable favourite program launch key Switches between the display and external monitor in the following order:...

  • Page 20: Status Display And Cd/Dvd Controls

    2-6 Y OTEBOOK AT A LANCE Status Display and CD/DVD Controls Sleep Status Icon Power Status Icon Battery Charging Status Icon Disqplay Status Icon Battery Gauge Previous Track Button Disqplay On/Off Button Next Track Button Volume Down Button Volume Up Button Play/Pause Button Stop Button RESARIO...

  • Page 21: Left And Right Panels

    Left and Right Panels Take a look at the left and right sides of your Notebook. This is where the CD or DVD drive, diskette drive, battery and PC Card slot are located. “Inserting the Battery” in Chapter 3 of this guide for more information about the battery.

  • Page 22: Back Panel

    Back Panel Take a look at the back of your Notebook. This is where you connect external hardware such as a printer, mouse, or external monitor. “Attaching Hardware Devices” later in this guide for more information on attaching external devices. 2-8 Y OTEBOOK AT A LANCE...

  • Page 23: Underside

    Underside Here’s what’s on the underside of your Notebook. This is where the memory compartment and the pop-up feet are located. Before calling Compaq Customer Support you will need the serial number from the underside of your Notebook. RESARIO OTEBOOK...

  • Page 24: Quikdock

    Notebook. See the Options Catalogue icon on the desktop for more information. The catalogue is only available in selected areas. See your Compaq authorised retailer for details. 2-10 Y OTEBOOK AT A LANCE QuikDock Features...

  • Page 25: Chapter 3 Using Your Notebook

    Using Your Notebook ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU Power On!, 3-2 TouchPad, 3-6 Display Options, 3-9 Storage Drives, 3-12 Security, 3-13 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Your Presario Notebook computer is designed for easy setup, use, and upgrading.

  • Page 26: Power On

    To reduce the risk of electrical shock, fire, or damage to the equipment, do not use converter kits sold for appliances to power your Notebook. Use only the Compaq adapter that came with your Notebook or a Compaq replacement part. 3-2 U SING OTEBOOK Plugging and Unplugging AC Power Do’s...

  • Page 27: Turning Your Notebook On And Off

    Press and hold down to shut down your Notebook Note: You should only press and hold down the Power down your Notebook if it is locked up or not responding. Compaq does not recommend that you turn off your Notebook using this method under normal circumstances.

  • Page 28: Using Battery Power

    60° C (140° F). Replace only with the Compaq battery pack specified for your Notebook. “Caring For Your Battery” later in this guide. The battery charges whether your Notebook is on or off.

  • Page 29: Optimizing Processor Speed

    When maximum performance is selected, the processor operates at full (100 %) speed. When battery optimised mode is selected, the processor operates at approximately 80 % of the maximum performance mode. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Optimizing Processor Speed (available on select models) Some Presario Notebook models use the Pentium III Processor ®...

  • Page 30: Touchpad

    TouchPad In this section you’ll learn how to select, click and double-click with the TouchPad: • Using the TouchPad Instead of a Mouse • Tapping and Double-Tapping • Edge Motion “Caring for Your Presario Notebook” later in this guide for tips on keeping your TouchPad clean.

  • Page 31: Tapping And Double-Tapping

    To get additional help for setting advanced TouchPad ™ ™ ™ ™ features, click the button or select Help from the Mouse Properties dialogue box. To help prevent accidental pointing while typing, drag the PalmCheck slider towards maximum. RESARIO OTEBOOK EYOND ETUP UIDE...

  • Page 32: Edge Motion

    3-8 U SING OTEBOOK Edge Motion Edge Motion allows you to continue to scroll once your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger. To turn on Edge Motion, complete the following steps: 1.

  • Page 33: Display Options

    Display Options In this section: • Changing Resolution • Adjusting Brightness Your Notebook’s display is already set to its optimal resolution. Compaq recommends changing the resolution setting only if you encounter problems. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES...

  • Page 34: Adjusting Brightness

    You can also adjust the display brightness by pressing Fn+F7 to decrease the brightness or Fn+F8 to increase the brightness. Key combinations such as the example, Fn+F7, used above mean that you should press and hold down the Fn key, press the F7 key, and then release both keys simultaneously.

  • Page 35: Internet Zone Buttons

    Internet Zone Buttons The Internet Zone buttons, located above your Notebook’s keyboard, automatically connect you to the Internet. These buttons give you one-touch access to your most frequently used Internet activities. This section covers: • Reprogramming the Internet Zone Buttons •...

  • Page 36: Storage Drives

    Storage Drives • Identifying Your Storage Drives • Using the Diskette Drive On selected models, Compaq provides a back-up utility (or system save) that allows you to save your data and applications to a partitioned drive located on your hard disk.

  • Page 37: Security

    To set the power-on password, complete the following steps: 1. Press the Power button to turn on your Notebook. 2. After the Compaq logo is displayed, a cursor is shown in the upper right corner of the screen for a few seconds. While the cursor is visible, press the F10 key.
  • Page 38 < Caution: Write your password down in a secure location. If you forget or lose your password, a Compaq service technician must reset your Notebook for you to be able to access your files. 6. Move to Password on boot using the + or – keys to select Enable.
  • Page 39 Common Tasks ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU TV-Out Connection, 4-2 Anti-Virus Software, 4-5 Software and Hardware, 4-7 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Now that your Presario Notebook computer is set up and running, you may want to explore and learn about some of the common tasks performed by your Notebook.

  • Page 40: Chapter 4 Common Tasks

    TV-Out Connection With TV-Out connection, you can play games on a bigger screen or watch DVD films on a TV rather than your Notebook display. This section helps you to complete the following tasks: • Connect and Enable TV-Out Connection •...

  • Page 41: Setting Your Television Format

    RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES 6. Click Apply to accept the changes and then click OK to exit both dialogue boxes. 7. If your Notebook asks you to restart Windows, click OK for the new settings to take effect. At this time, the display may be rolling.

  • Page 42: Adjusting The Television Screen

    The resolution of your Notebook display is much greater than the resolution of your TV. Image quality on the TV varies from application to application. Text viewed on a TV may have reduced quality. “Playing a DVD Film on a TV“...

  • Page 43: Anti-Virus Software

    Anti-Virus Software Compaq provides anti-virus scanning and free software updates for one year through the Internet. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Using Anti-Virus Software A virus is a program that attaches itself to a file on your Notebook and then spreads from one file to another.

  • Page 44: Recognizing A Computer Virus

    4-6 C OMMON ASKS Recognizing a Computer Virus A computer virus is a program that damages or erases files or programs. Your Notebook can become “infected” with a virus when you open a contaminated program or file. Some signs indicating that your Notebook may be infected include: •...

  • Page 45: Software And Hardware

    Software and Hardware Discover how easy it is to add and remove software or attach new hardware devices. With easy-to- follow instructions, you can completely and safely install or remove software programs and hardware devices with no worries. This section covers: •...

  • Page 46: Installing A Downloaded Program File

    Check the downloaded program file for viruses before installation. 4-8 C OMMON ASKS Installing a Downloaded Program File To install a program file that you have downloaded from the Internet to your hard disk, complete the following steps: 1. Terminate your Internet connection. 2.

  • Page 47: Attaching Hardware Devices

    RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Attaching Hardware Devices To install a new hardware device such as a printer or USB device to your Notebook, complete the following steps: 1. Turn off your Notebook. 2. Connect the device to your Notebook according to the instructions that come with it.
  • Page 48 4-10 C OMMON ASKS 3. Select Specify a location. If C:\WINDOWS\OPTIONS\CABS is not displayed in the drop-down box, select it from the drop-down list or type it in the box and click Next. The Wizard begins installing the necessary files and drivers for the new hardware. 4.

  • Page 49: Chapter 5 Using The Cd Or Dvd Drive

    Using the CD or DVD Drive ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU Insert and Remove Discs, 5-2 Audio CDs and Video Discs, 5-4 DVDs, 5-8 Video Display Options, 5-15 CD-RW Basics, 5-16 RESARIO OTEBOOK EYOND ETUP UIDE...

  • Page 50: Insert And Remove Discs

    Insert and Remove Discs This section covers: • Inserting a Disc • Removing a Disc • Manually Ejecting a Disc 5-2 U DVD D SING THE RIVE Inserting a Disc To load a disc into the disc drive, complete the following steps: <...

  • Page 51: Removing A Disc

    If your Notebook power is off, you will not be able to eject a disc from the CD or DVD drive. To remove a disc without powering up your Notebook, you must manually eject the disc from the drive. RESARIO OTEBOOK EYOND ETUP...

  • Page 52: Audio Cds And Video Discs

    Playing Audio CDs To play an audio CD, insert the disc into the CD or DVD drive. After a few seconds the Compaq CD Player opens and the disc automatically starts playing. If disc play does not start automatically, complete the following steps: 1.
  • Page 53 If the CD or DVD drive cannot read a disc or takes too long to start, check to ensure the disc is clean and inserted properly. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Playing Audio CDs Using Disqplay The Disqplay allows you to play audio CDs without starting your Notebook.

  • Page 54: Using Repeat Track

    5-6 U DVD D SING THE RIVE Using Repeat Track To continuously repeat a single track, complete the following steps: 1. While the track is playing, press the Play/Pause 2. Press the Previous Track is shown on the status display and the track starts playing. 3.

  • Page 55: Playing Non-Dvd Video Discs

    RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Playing Non-DVD Video Discs To play a video disc, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. If disc play does not start automatically, complete the following steps: 1.

  • Page 56: Dvds

    • If a DVD disc is already inserted in the drive, start the DVD player by pressing the Play on the front of your Notebook. The Compaq DVD Player control panel opens and playback begins. ˆ button on the status panel...
  • Page 57 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES On-Screen Controls The on-screen controls allow you to quickly and easily access the features of the DVD Player. The table below provides you with button identifications and descriptions to help you operate the player. Button Title Description Open...
  • Page 58 5-10 U DVD D SING THE RIVE Button Title Description Root Menu/ Shows what is available on the DVD for playback. Resume Displays or changes subtitles viewed on the window. Change This feature is allowed only for DVD content with subtitles. Subtitle This feature is available only when the content allows changes to the audio track.
  • Page 59 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Setting the Play Features The DVD Player has two modes or play settings: the DVD mode and the File mode. Use the DVD mode to play a standard DVD. Use the File mode to play film or MPEG files. To play content from the File mode, complete the following steps: 1.

  • Page 60: Playing A Dvd Film On A Tv

    DVD player by one of these methods: • Insert a DVD disc into the drive. After a few seconds, the Compaq DVD Player control panel opens and playback begins. • If the disc is already inserted in the DVD drive, press ˆ...

  • Page 61: Using "Regionalized" Dvds

    Identifying Your Region Setting If your Notebook offers the option to change region settings, complete the following steps: 1. Insert a DVD disc into the DVD drive. The Compaq DVD Player control panel opens automatically. 2. Click the DVD Options of the player.
  • Page 62 Selecting Your Region Setting To change the DVD drive region setting, complete these steps: 1. With a DVD disc in the drive, open the Compaq DVD Player. 2. Click the DVD Options of the player to open the DVD Options dialogue box.

  • Page 63: Video Display Options

    Video Display Options You already know how to play DVDs and video CDs. This section shows you how to adjust the display options while watching videos on your Notebook. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Showing and Hiding the DVD Panel To hide the DVD Player panel, click anywhere outside the DVD control panel.

  • Page 64: Cd-Rw Basics

    CD-RW Basics (available on select models) If your Notebook has a CD-RW drive, you can create your own audio and data CDs. This section covers: • Installing Adaptec Easy CD Creator™ 4 • Using Adaptec Easy CD Creator 4 • Preventing Buffer Underrun Errors •...
  • Page 65 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES 5. When prompted, insert the Adaptec Update Diskette if one was provided with the Adaptec Easy CD Creator software. Follow the on-screen instructions to continue the installation. Note: If an Adaptec Update Diskette did not come with the software, click Skip and follow the on-screen instructions to continue installation.

  • Page 66: Using Adaptec Easy Cd Creator 4

    After installation of Adaptec Easy CD Creator 4, you will be prompted to restart your Notebook. You must restart your Notebook before you can begin using Adaptec Easy CD Creator 4. When you start or restart your Notebook, Adaptec Easy CD Creator 4 prompts you with a Web-CheckUP option.

  • Page 67: Creating Data Cds

    CDDB Music Service. To test the drive performance, Compaq recommends using the Emulate Only option (located in the Options window) when recording a new CD-R or using your Notebook for the first time.
  • Page 68 5-20 U DVD D SING THE RIVE 4. To open a Data CD Layout, click the small arrow next to the New button on the toolbar. Select Data CD from the drop- down list and a Data CD Layout opens. 5.

  • Page 69: Preventing Buffer Underrun Errors

    Easy CD Creator is designed to assist you in reproducing material for which you own the copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission to copy from the copyright owner, you may be violating copyright law and be subject to payment of damages and other remedies.

  • Page 70: Accessing Easy Cd Creator 4 Users Information

    5-22 U DVD D SING THE RIVE • Open the Systems Properties dialogue box by clicking System from the Control Panel. Click the Device Manager tab and ensure that Allow Disconnect is set for both the CD-Recorder and the hard disk. •...

  • Page 71: Chapter 6 Let's Go Surfing

    Let’s Go Surfing ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU Basic Concepts, 6-2 Browsers, 6-8 Search Engines, 6-10 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES “Surfing the Web” can be a wonderful way to use and enjoy your Notebook.

  • Page 72: Basic Concepts

    Basic Concepts This section helps you answer these questions: • What is the Internet? • What is the World Wide Web? The Internet is changing communication and commerce around the world. 6-2 L ’ URFING The World Wide Web is part of the Internet. Several decades ago, the U.S.
  • Page 73 Computers in a network can share information as well as devices such as printers and scanners. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Let’s take a brief look at how the Internet is put together. A network is the basic building block of the Internet. Two computers create a small network when they are linked to each other.

  • Page 74: What Is The World Wide Web

    Hyperlinks make it easy to jump from place to place on the World Wide Web. 6-4 L ’ URFING What is the World Wide Web? Inside the Internet is the World Wide Web (www). Although the World Wide Web is the part of the Internet that you are most likely to be interested in, it is only one small part of the whole system.
  • Page 75 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Hyperlinks often appear in Web pages as coloured, underlined text. You will also find hyperlinks hidden in buttons, pictures, and drawings on a Web page. When you pass your cursor over a hidden hyperlink, the normal cursor arrow turns into a hand with the thumb and first finger extended.
  • Page 76 Once you access the Internet, you can use a search engine to begin searching for information. You can choose from many search engines on the Internet. To access one of these search engines, type in a URL, such as www.compaq.com. URLs take you to the requested site. RESARIO...
  • Page 77 Check with your Internet Service Provider for details about the e-mail service they provide. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES E-mail A form of mail delivered over the Internet is e-mail. It is like a paperless letter that goes directly from one computer to another. To get e-mail, both the sender and recipient must have e-mail accounts.

  • Page 78: Browsers

    Browsers This section covers the following: • What is a Browser? • Using Microsoft Internet Explorer Learn to use the features in your browser. It makes your Internet experience much more enjoyable. Your Notebook comes with Microsoft Internet ™ Explorer pre-installed.
  • Page 79 Microsoft Internet Explorer has an extensive Help section that includes a tour of its major features. “Internet Zone Buttons” in Chapters 2 and 3 for information about identifying, reprogramming, and disabling the Internet Zone buttons. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES To begin surfing the Internet with Microsoft Internet Explorer,...

  • Page 80: Search Engines

    Search Engines This section will help you perform the following tasks: • Choosing a Search Engine • Using a Search Engine • Searching on the Web • Accessing Files from the Internet Each search engine has a different look and feel. Try various search engines to see which one you like.

  • Page 81: Using A Search Engine

    1. Connect to the Internet and open your browser. 2. Enter the following URL into the Address box of your Web browser: www.altavista.com. 3. Enter Compaq in the box next to Find this. 4. Click Search. Your browser should display numerous links to different Compaq Web sites.

  • Page 82: Searching On The Web

    If you know the URL of the Web site you want to visit, type it directly into the Address box of your Web browser. For example, you can visit the Compaq Web site by typing the following URL into the Address box of your Web browser: www.compaq.com/athome/exploration...

  • Page 83: Accessing Files From The Internet

    The “Anti-Virus Software” section of chapter 4 for more information about how to protect your Notebook and your files from viruses. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Accessing Files from the Internet Accessing files from the Internet can be as simple as the push of a button.
  • Page 84 6-14 L ’ URFING RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES...

  • Page 85: Chapter 7 Caring For Your Battery

    Caring for Your Battery ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU Battery Care, 7-2 Battery Calibration, 7-4 Power Management, 7-9 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES When you’re on the go, AC wall outlets are not always available and sometimes you’ll want to use battery power.

  • Page 86: Battery Care

    60° C (140° F). Replace only with the Compaq battery pack specified for your Notebook. For safety reasons when operating under AC Power, Compaq recommends that you keep a battery installed.

  • Page 87: Recycling The Battery

    Do not dispose of batteries with general household waste. Dispose of or recycle them by using a public collection system or returning them to Compaq, your authorised Compaq partners, or their agents. ARING FOR ATTERY...

  • Page 88: Battery Calibration

    Battery Calibration All batteries lose their charge if they have not been used for a long period of time. In this section of “Caring for Your Battery” you will become familiar with the following: • Calibrating the Battery • Maximizing Battery Operating Time •...
  • Page 89 Do not plug in the AC adapter while the battery is draining or you will have to start again with step 1. You can use your Notebook while the battery is draining or charging. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES 5.

  • Page 90: Maximizing Battery Operating Time

    Over time, all batteries lose the ability to operate at full capacity and the battery will have to be replaced. To purchase a new battery, contact your Compaq-authorized dealer or access the Compaq Web site at: www.compaq.com/athome. Maximizing Battery Operating Time The battery operating time depends on your power management settings.

  • Page 91: Fixing A Low-Battery Condition

    Once your Notebook has entered Hibernation mode, it will not turn on until it is plugged into an AC adapter or the drained battery is replaced with a charged one. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Fixing a Low-Battery Condition A low-battery condition exists when the battery has less than 10 percent of its power remaining.
  • Page 92 7-8 C ARING FOR ATTERY Replace the Drained Battery with a Charged One If you cannot connect the AC adapter but you have a charged battery, you can change to battery power and continue working. To replace the drained battery with a charged one, complete the following steps: 1.

  • Page 93: Power Management

    Power Management Presario Notebooks have power-saving features that protect your data and conserve battery and monitor life. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Saving Energy Congratulations! You are no longer a “new user”. Now you know how to use some of the fun, basic functions of your new Presario Notebook computer, like surfing the Web.
  • Page 94 Your Notebook automatically goes into Hibernation if your battery is low or after one hour of Sleep. When it is on AC power, it does not go into Hibernation. Presario Operating System Manual for more information on changing Power Management settings. 7-10 C ARING FOR ATTERY...
  • Page 95 Service and Support ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU ,Q 7KLV &KDSWHU Preventive Maintenance, 8-2 Backup Utilities, 8-5 Hard Disk Errors, 8-6 Hard Disk Space Management, 8-8 System Support, 8-10 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Maintaining your Notebook by keeping it clean and keeping the vents free from dust promotes greater longevity and higher...

  • Page 96: Preventive Maintenance

    Preventive Maintenance This section covers: • Cleaning Your Notebook’s Exterior • Cleaning the Keyboard • Cleaning the Display Screen • Cleaning the TouchPad • Caring for Your Presario Notebook 8-2 S ERVICE AND UPPORT Cleaning Your Notebook’s Exterior < Caution: When you shut down your Notebook, the power turns off. However, some electrical currents may still be flowing through the Notebook.

  • Page 97: Cleaning The Display Screen

    Foam swabs or cosmetic applicators are preferred to cotton swabs because cotton can add rather than remove lint. Give your Presario Notebook a safe home. If your Notebook is consistently exposed to direct sunlight, consider moving it. The heat from the sun shining on the display screen can reduce its performance and cause glare.

  • Page 98: Caring For Your Presario Notebook

    Your Notebook is cooled by air that is drawn in through the vents and blown out through the exhaust fan. It is important to keep the vents on the chassis free of dust and debris. Brush any dust away from the vents with a damp cloth but do not attempt to dismantle the Notebook to clean dust from the inside...

  • Page 99: Backup Utilities

    Backup Utilities RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Using Backup Devices To retrieve files that may have been lost or damaged, you should back up your files regularly to diskettes or other backup media. You can back up all the files on your Notebook or you can select specific files and folders.

  • Page 100: Hard Disk Errors

    For detailed information, see the Presario Notebook Operating System Manual included with your new Notebook. Compaq recommends using ScanDisk, using Disk Cleanup, and Defragmenting your hard drive at least once a week to optimise the performance of your Notebook.

  • Page 101: Deleting Stored Files

    Defragmenting your Notebook on a regular basis optimises the speed of your Notebook. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Deleting Stored Files To free hard disk space, remove unused files stored on your hard disk by completing these steps. 1.

  • Page 102: Hard Disk Space Management

    Hard Disk Space Management This section covers: • Checking the Hard Disk Space • Deleting Unnecessary Files • Using the Recycle Bin 8-8 S ERVICE AND UPPORT Checking the Hard Disk Space In Windows, you can see a chart of the available hard drive space.

  • Page 103: Using The Recycle Bin

    You can also double-click on the Recycle Bin icon and open the folder to select items that you wish to keep. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Using the Recycle Bin When you delete files from your Notebook, they are not completely eliminated from your hard drive.

  • Page 104: System Support

    ERVICE AND UPPORT Compaq Diagnostics (available on select models) Compaq Diagnostics provides an easy way to perform system checks and diagnose problems. When you double-click the Compaq Diagnostics icon located in the Compaq Support folder on the Windows desktop, a progress bar is displayed while the application analyses your Presario Notebook for information about its components.

  • Page 105: Testing Equipment

    The Error tab provides details about the errors detected, including error codes. These error codes reveal useful information that a Compaq technician uses to advise you on how to correct problems with your Notebook. to open a component folder, then...

  • Page 106: System Record

    Notebook. System Record highlights these changes in red. This allows you to isolate and diagnose possible problems with your Notebook. To access System Record, complete the following steps: 1. From the Windows desktop, double-click the Compaq Support icon. 2. Double-click the System Record The System Record tab displays the Base.log, which displays...

  • Page 107: Compaq Service Connection

    ERIES Compaq Service Connection (available on select models) Turning Compaq Service Connection On and Off If you wish to turn on the Compaq Service Connection manually, complete the following steps: 1. Double-click the Compaq Support Windows desktop. 2. Double-click the Service Connection Note: If the Service Connection icon is visible on the Windows taskbar, the service is already active.
  • Page 108 Compaq Service Connection does not access, share, or send any personal information, files, or data on your Notebook over the Internet. If you no longer wish to receive updates from the Compaq Service Connection, you can turn it off at any time. , complete...

  • Page 109: Internet Support

    Internet Support The Internet Support icon allows you to access the Compaq Service and Support Web page for your country. The Compaq Service and Support Web page provides you with tools and information to help make using your Compaq Presario easier than ever.
  • Page 110 8-16 S ERVICE AND UPPORT RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES...

  • Page 111: Chapter 9 Solutions

    In “Solutions Tables”, you’ll find common problems described in detail and several solutions to try and fix the problems. If you can’t solve a problem yourself, we’ll show you how to contact Compaq Support for all the help you’ll need. UIDE OLUTIONS...

  • Page 112: Basic Solutions

    If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time. If a problem persists and you can’t resolve it, contact a Compaq Authorised Service Provider. Refer to your Warranty Statement for details.

  • Page 113: Frequently Asked Questions

    General Questions Q. Where can I find more information about my Notebook? A. In the printed documentation that came with your Notebook. Also visit the Compaq support Web site at: http://www.compaq.com/athome/support/serv_note.html Q. What is Microsoft Windows A. Microsoft Windows is an operating system.

  • Page 114: Display Questions

    Presario Notebook Operating System Manual for information on how to create additional hardware profiles. 9-4 S OLUTIONS Q. Why is my Notebook slow when coming out of Hibernation mode or when not on the network? A. If the internal Ethernet hardware (network card) is set up to connect to a network, Windows tries to access the network through the Ethernet hardware.

  • Page 115: Questions About Sound

    RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Q. My display (monitor) is blank. What should I do? A. Your Notebook might be in either Sleep (Standby) or Hibernation mode. Try pressing any key to wake your Notebook from Sleep (Standby) mode. If this does not correct the problem, ›...

  • Page 116: Questions About Films

    “Adjusting Brightness” section in this guide. “Using Your Notebook” in this guide for more information on charging the battery. 9-6 S OLUTIONS Questions about Films Q. When I play a DVD film on TV-Out, the film shows only on the display panel. What should I do? A.

  • Page 117: Questions About Upgrades

    UIDE 1800 S ERIES Questions about Upgrades Q. Can I download upgrades from the Compaq Internet site? A. Yes. You can download Compaq upgrades, called Softpaqs, such as video drivers, diagnostics, and flash ROM at: http://web14.compaq.com/falco/sp_list.asp Note: You must know your Presario Notebook Model and Serial Numbers (located underneath your Notebook).
  • Page 118 “Solving Hard Disk Problems” in this chapter for information about the hard disk. 9-8 S OLUTIONS Q. I receive hard disk error messages. What is wrong? A. A hard disk error message is displayed when part of the hard disk has failed. The hard drive can be restored by using the ScanDisk utility.

  • Page 119: Solutions Tables

    Solutions Tables In this section: • Audio and Video • Battery and Power • Mass Storage • Games and Internet • Keyboard and TouchPad • Memory and PC Card RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Audio and Video Symptom Problem No sound.
  • Page 120 Video is also referred to as the display. Key combinations, such as the example Fn+F8 used in these solutions, mean that you should press and hold down the Fn key, press the F8 key, and then release both keys simultaneously. 9-10 S OLUTIONS Video or Display...

  • Page 121: Battery And Power

    RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Battery and Power Symptom Problem Battery gauge is not accurate. Battery charging Battery needs indicator does calibrating. not appear and battery does not charge. Battery is at the end of its life. Battery was exposed to temperature extremes.
  • Page 122 9-12 S OLUTIONS Symptom Problem (cont’d) Battery is at the end of its life. Battery charge does not last as long as expected. Your Notebook Volume is set too low has entered the to hear the warning Low Battery beep, or a CD is state, but it did playing and the not beep.
  • Page 123 Power Solution Take your Notebook to your local Compaq Authorised Service Provider. See the Warranty Statement for details. › Press the Power button on your Notebook.
  • Page 124 “Error Messages” in this chapter. 9-14 S OLUTIONS Symptom Problem Your Notebook is Your Notebook has not responding locked up. to keyboard or TouchPad. A program you are using is not certified for Windows by Microsoft. One of the A diskette that does following not contain system messages is...

  • Page 125: Mass Storage

    Mass Storage media include CDs, DVDs, diskettes, and the hard disk. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Mass Storage CD or DVD Drive Symptom Problem CD/DVD drive The disc is inserted cannot read a improperly. disc or takes too long to start.
  • Page 126 9-16 S OLUTIONS Diskette Drive Symptom Problem Not reading A non-formatted drive: diskette is inserted. “Abort, Retry, Fail?” message appears. Diskette is damaged. Diskette drive is The diskette is continually improperly inserted. active. Diskette is damaged. Diskette drive Diskette is not cannot read formatted.
  • Page 127 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Diskette Drive Symptom Problem (cont’d) The wrong type of diskette is Diskette drive being used. cannot read a diskette. Diskette drive Diskette is not cannot save formatted. information to diskette. Diskette is write-protected.
  • Page 128 2. When the operation is complete, restart your Notebook. For further assistance call the Compaq Customer Support number for your region. When drive activity stops, remove the diskette and press the Spacebar to continue the startup process.

  • Page 129: Games And Internet

    Internet service provider (ISP) for assistance. Reconnect the modem, verifying the telephone line to wall jack connection. Refer to the Compaq Easy Setup poster. Verify your web browser is installed and set up to work with your ISP. OLUTIONS 9-19...
  • Page 130 9-20 S OLUTIONS Symptom Problem If no dial tone is found, another telephone handset on the same line is not on the receiver. Messages are not cleared from answering service. Instant Internet ISP connection is Zone buttons do not established. not respond.

  • Page 131: Keyboard And Touchpad

    The TouchPad is your Notebook’s mouse. Use your finger on the touchpad to direct the cursor across the screen. RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Keyboard and TouchPad Keyboard and TouchPad Symptom Problem Keyboard Program in use has commands stopped responding or keystrokes...
  • Page 132 9-22 S OLUTIONS Keyboard and TouchPad Symptom Problem (cont’d) Program in use has stopped responding Cursor does to commands. not respond. TouchPad needs to be cleaned. Solution Turn off your Notebook using your keyboard. 1. Press the Ctrl and Esc keys simultaneously.
  • Page 133 RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES Keyboard and TouchPad Symptom Problem (cont’d) The TouchPad sensitivity Cursor does settings may not respond. need adjustment. TouchPad has been set up to interpret TouchPad taps as clicks, and this setting may need adjustment.

  • Page 134: Memory And Pc Card

    9-24 S OLUTIONS Memory and PC Card Symptom Problem Insufficient All available memory memory is used by open message is programs and displayed. memory is needed for the desired task. Symptom Problem Your Notebook PC Card is not fully does not inserted in the slot or recognise the is upside down.
  • Page 135 Copy of a file that is kept in case the original is lost or damaged. Backups can be kept on the hard disk, a diskette, an LS Compaq drive, or even a CD. bit The smallest possible piece of computer information – a single digit.
  • Page 136 A mistake in the design of computer software or hardware. Because of their complexity, many have minor bugs. As soon as the manufacturer becomes aware of the problem, modifications are made to correct it. bulletin board An electronic notice board on the Internet where people can post notices for others with similar interests.
  • Page 137 Ctrl+Alt+Delete Pressing and holding down the Ctrl key, then the Alt key, and then the Delete key, simultaneously, to close a program that is locked (not responding). Use Ctrl+Alt+Delete a second time to shut down a computer that is locked. Unsaved data is erased from memory.
  • Page 138 Internet. drive A device that reads and sometimes writes to storage media. Examples are the CD drive, DVD drive, LS Compaq drive, diskette drive, and hard drive. driver Software that enables the operating system to recognise and operate devices installed in or attached to the computer, such as a printer.
  • Page 139 Ethernet The most widely-installed local area network technology. An Ethernet LAN typically uses coaxial cable or special upgrades of twisted pair wires. The most commonly installed Ethernet systems provide transmission speed up to 10Mbps are called 10BASE-T. Devices are connected to the cable and compete for access using a Carrier Sense Multiple Access with Collision Detection protocol.
  • Page 140 + + + + hard disk Internal storage media for permanent storage of system files, software, and data files. The hard disk consists of flat, round platters. Each side of each platter has a head that floats on a thin cushion of air over the surface of the rapidly spinning disk and picks up (reads) magnetically stored data or records...
  • Page 141 Most personal computers come with a minimum of 32 megabytes of main memory – the minimum recommendation for Windows programs. You can insert extra memory (visit the following website for more information www.compaq.com/my presario). See RAM. See also byte. LOSSARY...
  • Page 142 microprocessor A silicon chip inside your computer that processes the instructions and data from input devices (such as the keyboard and mouse) and communicates them to output devices (such as the monitor, speakers, and printer). Microsoft Internet Explorer A Web browser developed by the Microsoft Corporation.
  • Page 143 MP3 The file extension for MPEG, audio layer 3, sound files. This format compresses sound data from a stereo music CD to one-half of its original size without sacrificing sound quality. Because of their small size, MP3 files can easily be transferred over the Internet.
  • Page 144 online To be communicating with another computer through a modem or network. You are online when you log on and establish a connection. You are offline when you lose or terminate a connection. See modem. See also network. online Help A manual that displays on the screen while you are actually working in a program and need help.
  • Page 145 plug-and-play A feature, introduced with Windows 95, to simplify the use of some peripheral devices. Once the device has been installed (in accordance with the manufacturer’s instructions), you can plug it into the computer while the computer is running. The operating system automatically recognises the new device.
  • Page 146 right-click To push down and quickly release the right mouse button to display a shortcut menu of the most commonly used commands for the item you clicked. See pop-up menu. ROM (read-only memory) Memory that contains the basic instructions for the microprocessor.
  • Page 147 shareware Software you can try before you buy. After a trial period, usually 30 days, the program uninstalls unless you pay for it You can download shareware from the Internet. See software. shortcut An icon on the Windows desktop that you double-click to launch a program.
  • Page 148 A device that provides a short-term backup power supply, as well as surge protection. URL (uniform resource locator) address of a Web site, such as www.compaq.com. USB port (universal serial bus port) A connector for plugging in multiple, ultra-high-speed peripherals. USB ports...
  • Page 149 Windows desktop The main screen you see when your computer completes startup. The desktop displays icons (small pictures) that represent items in the operating system (such as My Computer and Recycle Bin), shortcuts to programs installed on your computer, and shortcuts to folders or files.
  • Page 150 LOSSARY RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES...
  • Page 151 AC adapter connecting 7-7 connector 2-8 troubleshooting 9-13 AC power 3-2 plugging 3-2 unplugging 3-2 using 3-3 Accessing files from the Internet 6-13 search engines 6-6 Adaptec Easy CD Creator user information 5-22 Add New Hardware Wizard 4-9 Audio troubleshooting 9-15, 9-19 Backing up CDs 5-21 using data CDs 5-19...
  • Page 152 8-2 keyboard 8-2 TouchPad 8-3 Clicking left 3-6 right 3-6 Compaq Diagnostics 8-10 testing equipment 8-10, 8-11 tests 8-11 Compaq Service Connection 8-13 Data Security Statement 8-14 privacy 8-14 turning off 8-13 turning on 8-13 RESARIO OTEBOOK EYOND ETUP...
  • Page 153 Computer turning off 3-3 turning on 3-3 virus 9-3 Connecting to the Web 6-9 Connectors AC adapter 2-8 mouse/keyboard 2-8 printer 2-8 QuikDock 2-8 TV Out 2-8 Controls Disqplay2 2-6 Copying CDs 5-21 Creating data CDs 5-19 Data CD creating 5-19 Definitions Internet 6-2 World Wide Web 6-2...
  • Page 154 Easy Setup poster defined 1-2 Edge Motion 3-8 Ejecting CD/DVD 5-3 CD/DVD manually 5-3 Electrical storms 1-5 E-mail 6-7 provider 6-7 Error messages hard disk 9-7 non-system disk 9-8 out of memory 9-7 Errors scanning for 8-6 Ethernet connection 6-6 Ethernet port 2-7 External monitor port 2-8...
  • Page 155 Internet Service Provider (ISP) 6-6 and e-mail 6-7 Internet Zone buttons 2-3 and the Web 6-9 Jewel Case Creator 5-20 Keyboard 2-2 cleaning 8-2 connector 2-8 Keys Fn 2-5 function 2-5 Left click 3-6 Lights AC adapter 2-3 caps Lock 2-3 num lock 2-3 scroll lock 2-3 Links...
  • Page 156 left side 2-7 maintenance 8-1 protecting from electrical storm 1-5 right side 2-7 safety 1-5 set up 3-2 testing 8-11 turning off 3-3 turning on 3-3 underside 2-9 Numbers model 2-9 serial 2-9 Operating system 1-3, 9-3 manual 1-3 Password 3-13 removal 3-14 setting 3-13 troubleshooting 9-13...
  • Page 157 Questions battery power 9-6 display 9-4 download upgrades 9-7 DVD films 9-6 general 9-3 memory upgrades 9-7 peripherals 9-6 printer 9-6 sound 9-5 QuikDock connector 2-8 features 2-10 Recording CDs 5-18 Recycle Bin using 8-9 Release latch display 2-1, 2-2 Removing CD/DVD disc 5-3 CD/DVD manually 5-3...
  • Page 158 4-3 TV-Out adjusting television screen 4-4 format 4-3 switching between displays 4-4 Uniform Resource Locator (URL) defined 6-11 Upgrades Compaq 9-7 memory 9-7 Upgrades questions 9-7 Uniform Resource Locator 6-5 URL address 6-12 USB Port 2-8 Using DVD player 5-8...
  • Page 159 Volume raising and lowering 5-5 troubleshooting 9-9 Warranty certificate defined 1-3 basic information 6-4 favourite addresses 6-12 Web browser defined 6-8 Web servers 6-5 Windows customizing 1-3 Disk Cleanup 8-8 World Wide Web defined 6-2 Writing files to CD-R/CD-RW 5-20 RESARIO OTEBOOK EYOND...
  • Page 160 NDEX RESARIO OTEBOOK EYOND ETUP UIDE 1800 S ERIES...

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