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LG A937KGMS.EIGELGA Owner's Manual
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LG A937KGMS.EIGELGA Owner's Manual

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OWNER'S MANUAL
VACUUM CLEANER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
A9********
www.lg.com
MFL69883677
Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved.
Rev.04_013023

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  • Page 1 Scan to see the online manual. OWNER'S MANUAL VACUUM CLEANER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH A9******** www.lg.com MFL69883677 Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved. Rev.04_013023...

  • Page 2: Table Of Contents

    14 OPERATION Getting Started Charging the Battery Using the Mop Nozzle Using the Nozzles and Tools 23 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis™ Function 26 MAINTENANCE Cleaning the Appliance Cleaning the Nozzle 32 TROUBLESHOOTING Before Calling for Service...

  • Page 3: Important Safety Instructions

    LG Electronics service center. • Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners.
  • Page 4 • Never use the battery, adapter, and the charging station from other appliances with this appliance. Use only the battery and the charging station provided by LG Electronics. • Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
  • Page 5 • If the product has been submerged, contact an LG Electronics service center or dealer for instructions before resuming use. • If the product makes a strange noise or emits an odor or smoke, discontinue use and contact an LG Electronics customer information center.
  • Page 6 • If the earth leakage breaker is tripped when the product is put on the charging station, immediately remove the appliance from the charging station. Contact an LG Electronics customer service center. • Use extra care when cleaning on stairs.
  • Page 7 IMPORTANT SAFETY INSTRUCTIONS Disposal • Keep packing materials out of the reach of children. Packaging materials can pose a suffocation risk for children. • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.

  • Page 8: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of injury to persons, malfunction, or damage to the product or property when using the appliance, follow basic safety precautions, including the following: Operation • This appliance has a built-in safety device to prevent damage from overheating. If the appliance becomes overheated after extended use, it may automatically turn off.

  • Page 9: Installation

    • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View †...
  • Page 10 10 INSTALLATION NOTE • Use the vacuum cleaner only with the provided charging station. Using a charging station other than the one designed to be used with the vacuum cleaner may result in improper sealing of the product and failure to empty dust from the vacuum cleaner.
  • Page 11 Cleaning Brush † Water Tank Filler Nozzles NOTE • The mop pads, batteries, exhaust filter and the pre-filter will eventually need to be replaced. Contact an LG Electronics customer service center. † Universal Nozzle † Slim Hard Floor Nozzle †...

  • Page 12: Storing The Accessories

    • Dimensions are given for the assembled product body, extension pipe and nozzle. • Battery run time is the result of using a fully charged battery according to the LG Electronics test standard. Results may be different depending on actual use environment and period of use.
  • Page 13 INSTALLATION Storing the Tools Open the right door and insert the combination tool , the crevice tool Use the product to store the inlet and components the cleaning brush for storage. provided with the vacuum cleaner. The components may differ depending on the vacuum cleaner model.

  • Page 14: Operation

    • Environmental conditions such as temperature and humidity may cause static electricity to Insert the fully charged battery into the accumulate on the appliance. Please contact LG cavity at the bottom of the handle on the Electronics customer information center if the product body.
  • Page 15 Wi-Fi Indicator • This indicator blinks when the appliance is Power Button connecting to the LG ThinQ application or • Press the Power button to turn the appliance home Wi-Fi network, and the indicator lights on or off.

  • Page 16: Charging The Battery

    16 OPERATION Charging the Battery • To save energy while charging the product body, press the Select Mode button to switch to the manual dust emptying mode. Before Charging the Battery • Make sure that the adapter is connected to both the charging station and the power outlet.

  • Page 17: Using The Mop Nozzle

    • Set the water adjustment button to the STOP position before carrying the appliance around with the mop nozzle attached. • Use only authorized LG Electronics mop pads. Open the water inlet cap on the side of the • Take care not to accidentally hit the Water...
  • Page 18 18 OPERATION • The tank can be filled from either end. • Attaching and using mop pads while they are dry may affect the cleaning performance. Close the water inlet cap tightly. Place the mop nozzle upside down on the •...
  • Page 19 OPERATION Using the Mop Nozzle Attach the water tank and mop pads to the mop nozzle. Press the Water Adjustment button to adjust the amount of water. Press the Power button to start cleaning. Leave the 2 water inlet caps open and allow Drying the Water Tank and Mop the water tank to dry in a well-ventilated area Pads...

  • Page 20: Using The Nozzles And Tools

    20 OPERATION CAUTION • Do not use the nozzle on the surfaces listed below. Do not use it to clean coated or lacquered floors especially, as repeated use can wear down the coating. - Clothing, bedding - Leather sofas, cushions Using the Nozzles and Tools - Carpet - Vinyl flooring, tiles, marble...
  • Page 21 OPERATION Use the tool in the crevice mode to clean flat vehicles or in narrow spaces under and behind surfaces such as sofas or mattresses. furniture where an angled tool is needed. • Brush Mode Use the tool in the brush mode to clean delicate Using the Brush surfaces such as frames or furniture.
  • Page 22 22 OPERATION • The flexible hose extension cannot be used with the Nozzle. Using the Kompressor Lever Use the Kompressor lever to compress hair and fibers inside the dust bin after vacuuming and before emptying the dust bin. • The vacuum must be turned off before using the Kompressor lever.

  • Page 23: Smart Functions

    Internet service provider or refer to your appliance based on the pattern of use. wireless router manual. • LG ThinQ is not responsible for any network NOTE connection problems or any faults, malfunctions, • If you change your wireless router, Internet or errors caused by network connection.
  • Page 24 Reconnecting to Wi-Fi Installing the LG ThinQ Application Follow the steps below on the appliance. Search for the LG ThinQ application from the Press and hold the Wi-Fi button for 3 seconds Google Play Store or Apple App Store on a until the icon blinks in the display.

  • Page 25: Smart Diagnosis™ Function

    North Building troubleshooting data to a smartphone using the Englewood Cliffs, NJ 07632 LG ThinQ application. • Launch the LG ThinQ application and select the Email lg.environmental@lge.com Smart Diagnosis™ feature in the menu. Follow This device complies with part 15 of the FCC Rules.

  • Page 26: Maintenance

    26 MAINTENANCE MAINTENANCE Cleaning the Appliance • If the inlets are not completely blocked, the foreign objects clogging alarm indicator may not light up. Before Cleaning the Appliance • If the sound of the appliance becomes loud or To maintain the optimum suction power, the the cleaning performance is poor, check for cyclonic mesh filter, the exhaust filter and the pre- foreign objects.
  • Page 27 MAINTENANCE Wash the cyclonic mesh filter under running water. • To avoid odor and the malfunction of the motor, allow the cyclonic mesh filter to dry completely in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.
  • Page 28 28 MAINTENANCE Turn the product body over, lift the Kompressor lever up, and clean the inside of the working plate with the towel-wrapped brush handle. Lift out the pre-filter from the product body. Cleaning the Filters Use the combination tool to clean any dust Clean the pre-filter and exhaust filter regularly and off the motor.

  • Page 29: Cleaning The Nozzle

    MAINTENANCE Clean the pre-filter by brushing the dust off it regularly and wash it in running water at least once a month. • To avoid odor and the malfunction of the motor, allow the pre-filter to dry completely in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.
  • Page 30 30 MAINTENANCE Cleaning the Slim Hard Floor Nozzle Press the nozzle release button to remove the nozzle from the extension pipe or product body. Pull the brush cover forward and pull the brush out. Turn the nozzle upside down and remove the rotating brush while holding down the PUSH button on the nozzle.
  • Page 31 MAINTENANCE Slide the brush back into the nozzle until it Press the brush cover until it clicks to lock the clicks into place. brush in place. Cleaning the Pet Nozzle Press the nozzle release button to remove the nozzle from the extension pipe or product body.

  • Page 32: Troubleshooting

    32 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Operation Problem Possible Cause & Solution The appliance does Battery is fully discharged. not operate. • Charge the battery. Appliance is turned off. • Press the Power button to turn on the appliance. Suction power is too Dust bin is full of dust.
  • Page 33 LG customer information center for service. fluctuates repeatedly. Foreign object is in the product body, extension pipe, inlet port or nozzle.
  • Page 34 Your home appliance Battery is fully discharged. and smartphone are • Charge the battery, then register your appliance on LG ThinQ. not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect.

  • Page 35: Limited Warranty

    Should your LG Vacuum Cleaner (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 36 • Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
  • Page 37 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 38 38 LIMITED WARRANTY provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules.
  • Page 39 Scan to see the online manual. OWNER'S MANUAL AUTO EMPTY CHARGING STATION Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH VDS-ST1**** www.lg.com MFL71780907 Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved. Rev.09_022823...
  • Page 40 TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS INSTALLATION Product Overview Installing the Charging Station Storing the Accessories 15 OPERATION Charging the Battery Getting Started 21 MAINTENANCE Cleaning the Appliance 25 TROUBLESHOOTING Before Calling for Service...

  • Page 41: Important Safety Instructions

    LG Electronics service center. • Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners.
  • Page 42 • Never use the battery and the charging station from other appliances with this appliance. Use only the battery and the charging station provided by LG Electronics. • Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
  • Page 43 • If the product has been submerged, contact an LG Electronics service center or dealer for instructions before resuming use. • If the product makes a strange noise or emits an odor or smoke, discontinue use and contact an LG Electronics customer information center.
  • Page 44 • If the earth leakage breaker is tripped when the product is put on the charging station, immediately remove the appliance from the charging station. Contact an LG Electronics customer service center. • Do not use or store a heating device or flammable substance (ether, benzene, alcohol, chemicals, combustible sprays, insecticide, air freshener or cosmetics) in close proximity to the appliance.

  • Page 45: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of injury to persons, malfunction, or damage to the product or property when using the appliance, follow basic safety precautions, including the following: Operation • Do not open the door of the product using excessive force. •...

  • Page 46: Installation

    • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View...
  • Page 47 NOTE • The dust bag exhaust filter and the motor protection filter will eventually need to be Dust Bag (Expendable) replaced. Contact an LG Electronics customer service center. Base Plate • The product is shipped with a dust bag already Gaskets (4EA) installed.
  • Page 48 Supplier’s Declaration of Conformity Trade Name Responsible Party LG Electronics USA, Inc. Address 111 Sylvan Avenue North Building Englewood Cliffs, NJ 07632 Email lg.environmental@lge.com...

  • Page 49: Installing The Charging Station

    INSTALLATION Installing the Charging Station CAUTION • Do not allow children or pets to hang onto the charging station. They could be injured or cause damage to the appliance. • Take care not to drop the product parts while unpacking them to avoid appliance damage or Place the base plate on a flat, hard surface personal injury.
  • Page 50 12 INSTALLATION Plug the power plug into the outlet. • When the power plug is connected correctly, the status display flashes, and the product setting is initialized. Once initialization is completed, the status display turns off. 2"(5 cm) • Use a velcro tie to bind and tidy the excess cable.

  • Page 51: Storing The Accessories

    INSTALLATION Place the product in its final location and use the slider to adjust the length of the cord until there is about 1 inch of play in the cord. CAUTION • Do not tighten the wall mounting screw excessively. Doing so may cause the wall mounting to come loose and the product to fall, resulting in personal injury or product damage.
  • Page 52 14 INSTALLATION NOTE • To carry the product, open both doors and hold the areas shown.

  • Page 53: Operation

    OPERATION OPERATION Charging the Battery • When charging is complete, the battery level indicator ( ) lights up briefly and then turns off to save energy. Before Charging the Battery • To save energy while charging the product • Make sure that the adapter is connected to both body, press the Select Mode button to the charging station and the power outlet.
  • Page 54 16 OPERATION Press the battery down into the compartment. NOTE • Insert the auxiliary battery completely. If the auxiliary battery is inserted correctly, the auxiliary battery icon ( ) flashes. • The auxiliary battery icon ( ) in the status display flashes during charging and then lights up briefly and turns off to save energy when charging is complete.

  • Page 55: Getting Started

    OPERATION Getting Started Control Panel Features Control Panel List Descriptions Status Display The display shows the dust emptying operation status or when to replace the dust bag, charging status of the auxiliary battery, and dust emptying mode. Start Press the Start/Stop button once to start the dust emptying operation when using the manual dust emptying mode.
  • Page 56 18 OPERATION List Descriptions • Indicates the dust emptying operation status or when to replace the Dust Emptying (Replace Bag) dust bag. Indicator - White: Product is emptying dust. - Flashing red: If the indicator flashes red while emptying dust, replace the dust bag at the end of the dust emptying operation.
  • Page 57 OPERATION • Do not put foreign objects such as hands, garbage, or toys in the dust suction area of the product without a vacuum cleaner mounted. • Do not push, pull, or lean on the product; it may fall, causing injury or damage. •...
  • Page 58 20 OPERATION NOTE • The UV function in the dust bag enclosure automatically starts when the vacuum cleaner is inserted into the product. It runs for 2 hours or until the door is opened or the vacuum cleaner is removed. The UV function is only available on some models.

  • Page 59: Maintenance

    MAINTENANCE MAINTENANCE Cleaning the Appliance Clean the dust around the dust suction area using a vacuum cleaner. Before Cleaning the Appliance • Replace the dust bag when the dust emptying (replace bag) icon flashes red. • Replace the dust bag every month to maintain the dust emptying performance.
  • Page 60 22 MAINTENANCE Prepare a new dust bag. • To avoid odors, do not reuse the dust bags. Place the end of the dust bag on the rail inside the product. • Make sure that the dust bag is level, with both sides sitting properly on the rails.
  • Page 61 • Replace the dust bag if it smells, even if it is not full. • The motor protection filter will eventually need to be replaced. Contact an LG Electronics customer service center. Hold the product with one hand and take out the motor protection filter with the other hand.
  • Page 62 24 MAINTENANCE Remove dust from the motor protection filter and exhaust filter once every 3 months and wash it using room temperature water. • To avoid odor and the malfunction of the motor, allow the motor protection filter and the exhaust filter to dry completely in a well- ventilated area out of direct sunlight for at least 24 hours before reassembling.

  • Page 63: Troubleshooting

    Product setting The internal motor of the product is not operating properly . initialization doesn't • Disconnect the power plug from the outlet and contact an LG Electronics Service Center. work even after the power plug is plugged in again.
  • Page 64 Two icons [dust The motor that holds the Vacuum Cleaner isn't working properly. emptying (replace • Disconnect the power plug from the outlet and contact an LG Electronics Service Center. bag) and auxiliary battery] flash The motor that opens and closes the Vacuum Cleaner dust bin cover isn't working simultaneously.
  • Page 65 Memo...
  • Page 66 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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