BASE VISUAL INDICATORS ......................16 CALL MANAGEMENT ................. 17 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS ........17 SWITCHING BETWEEN PHONE AND HEADSET ..............17 CONFERENCE CALL WITH MULTIPLE HEADSETS ............17 ADVANCED JABRA PRO 920 DUO FEATURES ......18 JABRA PRO 920 DUO...
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REMOTE CALL CONTROL ......................18 HOW TO CHANGE THE ADVANCED SETTINGS ...............19 HOW TO RESET ADVANCED SETTINGS ................20 COPY SETTINGS TO MULTIPLE JABRA PRO 920 DUO BASES .........20 FORCED PAIRING (PAIRING A NEW PRIMARY HEADSET) .........20 UPDATE FIRMWARE AND HEADSET SETTINGS (SERVICE CABLE) ......20 SUPPORT ....................
1. WELCOME Congratulations on purchasing your new Jabra PRO 920 Duo. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO 920 Duo headset features • Exceptional sound quality.
HEADSET OVERVIEW Speaker volume up button Mute button Speaker volume down button LED indicator Multi-function button Microphone boom arm Speaker Mount for wearing-style attachments Recharge contact Noise-cancelling microphone JABRA PRO 920 DUO...
BASE OVERVIEW Headset recharge contact Headset cradle Foldable base stand Audio link indicator Battery indicator Mute indicator Microphone volume controls Clear Dial Tone switch AUX port Handset port Power adapter port Telephone port JABRA PRO 920 DUO...
OPTIONAL ACCESSORIES The following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview. Electronic hookswitch adapter Jabra GN1000 (actual product may vary from illustration) Service cable Replacement ear cushions JABRA PRO 920 DUO...
3. CONNECTING TO A DESK PHONE FOLDABLE BASE STAND The Jabra PRO 920 Duo base stand can be folded into three positions: open, closed and standing position, as illustrated. CLICK JABRA PRO 920 DUO...
OPTION 2 OPTION 4 Desk Phone with Jabra Link Desk Phone without Headset Port A Jabra Link adapter enables an incoming call to be answered This desk phone does not have or ended by the headset multi- a dedicated headset port.
DOCK THE HEADSET Dock the headset with the base Dock the headset. When docked correctly the headset battery will begin charging, if needed. Charge for 20 minutes or until the battery indicator on the base is steady green. JABRA PRO 920 DUO...
Due to the large range of desk phone brands/models available, a clear dial tone must be set before first-time use of the Jabra PRO 920 Duo. Setting the clear dial tone will enable the Jabra PRO 920 Duo to function correctly with your specific desk phone.
5. JABRA PRO 920 DUO FEATURES HEADSET MULTI-FUNCTION BUTTON The multi-function button can answer calls and end calls using a combination of taps, double-taps or presses. Multi-function button Press Function Double-tap (hold 1-3 seconds) Answer incoming call End current call ...
(click to listen) Power on Microphone muted Power off Call ended Button tap Battery low Button double-tap Conference start Button press Conference end Maximum speaker volume Out of range reached Minimum speaker volume Incoming call accepted reached JABRA PRO 920 DUO...
GN1000/RHL/none Jabra IQ DHSG Siemens Optipoint Auto-detect BASE VISUAL INDICATORS The Jabra PRO 920 Duo base has three LEDs to indicate battery, call status and events. Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash)
CONFERENCE CALL WITH MULTIPLE HEADSETS The Jabra PRO 920 Duo is able to pair with four headsets in total for conferencing: one primary and three secondary headsets.
Remote call control (or hookswitch) is the control mechanism used to answer or end a call on a desk phone. To enable the Jabra PRO 920 Duo headset to answer or end calls, the desk phone will need to have a Jabra Link or a GN1000 installed.
Very low Off (Default) Auto sleep mode flash x3 Auto-detect (Default) GN1000/RHL/none Remote call control Jabra IQ (some phones may not be DHSG flash x4 auto-detected, and will need to be manually configured) Siemens Optipoint 3 End setup mode...
LED flashes and then release. FORCED PAIRING (PAIRING A NEW PRIMARY HEADSET) It is possible to force the Jabra PRO 920 Duo to pair with a new headset, even when it is currently paired with another headset.
Alternatively visit www.jabra.com. Q What is the range on the Jabra PRO 920? A Jabra PRO 920 Duo supports a maximum range of up to 120 m (base to headset). Range varies according to the environment in which the headset is used.
(CAT - iq) European DECT and U.S. DECT. DECT range: For European DECT; up to 120 meters from Jabra PRO 920 Duo base to headset. For U.S. DECT; up to 350 feet from Jabra PRO 920 Duo base to headset.
Fits supplied Jabra PRO 900 series headset. Desk Phone connections: RJ-9 for handset, RJ-9 for phone body (or headset port), RJ-45 for AUX (for Jabra Link or GN1000 handset lifter). Clear Dial Tone switch and microphone volume switch: Electromechanical switches. Clear dial tone switch and microphone volume level set manually.
Users are not permitted to make changes or modify the device in any way. Changes or modifications not expressly approved by Jabra will void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.