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Operating and Installation Instructions Washer To prevent accidents and appliance damage, read these instructions before installation or use. en-US M.-Nr. 11 622 821...
Before using for the first time ................14 Miele@home ......................15 1. Removing the shipping struts ................. 16 2. Setting up Miele@home .................. 16 3. Setting-up TwinDos ..................17 4. Starting the calibration program..............18 Environmentally friendly washing ..............19 Energy and water consumption ................
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Changing a program (safety lock) ............... 42 Canceling a program ................... 42 Replacing the TwinDos cartridge..............43 Detergent ......................44 Detergents recommended by Miele ..............44 General detergent recommendations..............45 Cleaning and care ..................... 46 Cleaning the housing and control panel.............. 46 Cleaning the detergent dispensing drawer ............
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Contents Installation......................63 Front view ......................63 Rear view......................64 Installation surface ....................65 Transporting the washing machine to its installation site........65 Removing the shipping struts ................66 Installing the shipping struts ................68 Leveling the machine................... 69 Unscrewing and adjusting the feet..............69 Installing under a countertop................
IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire, electric shock or injury to persons while using your appliance follow basic safety precautions, including the following: Read all instructions before using the appliance. GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by pro- viding a path of least resistance for electric current.
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If the power cord is damaged it must only be replaced by a Miele Service technician with a genuine Miele power cord. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more.
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IMPORTANT SAFETY INSTRUCTIONS Do not allow children to play on or in the appliance. Close super- vision is necessary when the appliance is used near children. The drum door glass will be hot when washing at very high tem- peratures.
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Miele tumble dryer and the Miele washing machine. If installing the machine on a Miele plinth (available as an optional accessory), please make sure you order the correct one for this washing machine.
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IMPORTANT SAFETY INSTRUCTIONS FCC Declaration of Conformity These devices comply with FCC Rules Part 15. This equipment has been tested and found to be in compliance with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules of Oper- ation and is subject to the following conditions: These devices may not cause harmful interference.
Consult with local authorities, dealers or Miele in order to dispose of and recycle electrical and electronic appliances. Miele assumes no responsibility for deleting any personal data left on the appliance being disposed.
Guide to the washer Control panel a Control field e Indicator lights The control field consists of a time Lights up if there are faults af- display and various sensor buttons. fecting the water intake and The individual sensor buttons are ex- drainage.
Guide to the washer g Time display i Start/Add laundry sensor button After the program has started, the The program can be started as program duration will appear on the soon as the sensor button is display in hours and minutes. flashing on and off.
Before using for the first time Take the two cartridges and the el- Damage from incorrect installa- bow piece out of the drum. tion and connection. Installing and connecting the wash- ing machine incorrectly will cause serious damage to property. See “Installation”.
- A WiFi network fore, the availability of featured func- tions cannot be guaranteed. - The Miele@mobile app - A Miele user account. The user ac- Miele@home availability count can be created via the The ability to use the Miele app de- Miele@mobile app.
Tip: If the connection has not been set There are 2 ways of connecting: up when the timeout has finished 1. via the Miele app (default) counting down, repeat the process. 2. via WPS To do so, you will need a WPS-com- patible router.
Before using for the first time 3. Setting-up TwinDos The TwinDos system can only be oper- ated with the Miele UltraPhase 1 and UltraPhase 2 Detergent Cartridges. It is not possible to use any other detergent in the TwinDos system. The dispensing quantities for Ultra- Phase 1 and UltraPhase 2 are preset for...
Before using for the first time Opening the door at the end of the 4. Starting the calibration pro- program gram The door remains locked during the For optimum water and energy con- Anti-crease phase. The control field sumption and excellent wash results, it lights up for the first 10 minutes.
Switching on the washing ma- 2. Selecting programs via the chine MobileStart program selec- tor position and the Miele app Turn the program selector to a pro- gram. Tip: To use MobileStart , the washing machine must be logged on to the WiFi 1.
3. Loading the washing machine Opening the door Closing the door Take hold of the door and pull it Make sure that no items are caught open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laun- dry.
4. Selecting program settings Selecting a temperature and Selecting extra options spin speed The selection of extra options avail- able for the wash program lights up The wash program’s pre-set tempera- dimly. ture and spin speed light up brightly. The choice of temperatures and spin speeds selectable for the wash pro- gram light up dimly.
UltraPhase 1 and UltraPhase 2 single Touch the Twin Dos White sensor use cartridges are available to order button if required. from your Miele dealer or via Miele on- line store. Deactivating TwinDos dispensing Activating TwinDos dispensing Touch the brightly lit Twin Dos White or Twin Dos Color sensor button.
5. Adding detergent Degree of soiling of the laundry There are 3 different degrees of soil- ing. The quantity of detergent dispensed via TwinDos and the quantity of water required for rinsing are pre-set for the normal degree of soiling. - Light No visible soiling or stains - Normal...
5. Adding detergent Using chlorine bleach Detergent dispenser drawer This washing machine requires high ef- Damage due to chlorine bleach. ficiency detergent. Adhere strictly to the Textiles may be discolored or their dispensing amounts supplied by the fibers damaged. detergent manufacturer.
5. Adding detergent Adding fabric softener Tips for dispensing Adjust the detergent dosage to the level of soiling of the laundry and the maxi- mum load. Reduce the amount of de- tergent with smaller loads (e.g., reduce the amount of detergent by ⅓ when washing a half load).
Each capsule contains the correct amount for one wash cycle. Capsules are available to order from Open the lid of the / compart- Miele’s online store, Miele customer ment. service, or your Miele dealer. Capsules pose a health risk.
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5. Adding detergent Switching off/Changing Cap- Dosing In order to switch off CapDosing, touch the brightly lit sensor button. In order to change CapDosing, touch one of the other capsule sensor but- tons. Color run and dye removers ...
6. Starting a program Starting a program Adding laundry during a pro- gram sequence (AddLoad) Touch the flashing Start/Add laundry sensor button. Laundry can be added or removed at any time, provided that the symbol The door will lock and the wash pro- is not illuminated on the control field.
7. Program end Opening the door and remov- Items left in the drum could discolor ing the laundry other items in the next wash or be- come discolored themselves. The door remains locked during the Remove all items from the drum. Anti-crease phase.
Spin cycle Final spin speed Program Selectable spin speeds in words and numbers (rpm) High Slow 1,600 1,200 Normal – – – Delicates – – Sanitize – – Handwash – Dress Shirts – –...
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Spin cycle Rinse-spin Final spin speed in wash pro- gram There is a spin cycle after the main wash and between the rinse cycles. A When a program is selected, the sensor reduction in the final spin speed will button for the optimum spin speed for also reduce the interim spin speed as that program will be brightly lit up on appropriate.
Delay start/SmartStart Starting Delay Start Delay Start Touch the flashing Start/Add laundry With the Delay Start function, you can sensor button. delay the start of the program. The Delay Start process starts and This function is active when the counts down on the time display.
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Delay start/SmartStart Setting the time period SmartStart If the SmartGrid programmable The SmartStart function lets you de- function is activated, the function of fine a time period during which your the sensor button changes. The washing machine will start automati- time display no longer shows the de- cally based on an external signal.
Program guide Temperature Item/Tip with garment care label sym- bols Normal Full load (17.6 lb/8 kg) Hot+ 140°F/60°C Cotton, linen, and mixed fiber textiles made of both cotton and linen. 120°F/50°C Warm+ 105°F/40°C Warm 85°F/30°C Cold Cold USA test program in accordance with: DOE Federal Register 10 CFR Part 430 Appendix J2 to subpart B Canada test program in accordance with: CAN/CSA-C360-13...
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Program guide Temperature Item/Tip with garment care label sym- bols Dress Shirts Small load (4.4 lb/2 kg) Hot+ 140°F/60°C Pre-treat collars and cuffs depending on the level of soiling. 120°F/50°C Wash dress shirts and silk blouses in the Deli- Warm+ 105°F/40°C ...
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Program guide Temperature Item/Tip with garment care label sym- bols Outdoor Small load (5.5 lb/2.5 kg) Warm+ 105°F/40°C Performance outerwear (e.g., jackets and trousers) made from membrane fabric such as Warm 85°F/30°C Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc. Cold Cold - Zip up or close any jackets with Velcro before washing.
Extra options You can supplement the wash pro- Buzzer grams with extra options. A buzzer sounds at the end of the pro- Extra options are selected and dese- gram. The buzzer sounds until the lected using the relevant sensor buttons washing machine is switched off.
Program sequence Main wash Rinses Spin cy- Water Wash Water Rinses level rhythm level Normal Delicates Sanitize Handwash Dress Shirts Darks/Denims ...
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Program sequence Special features in the pro- = low water level gram sequence = medium water level Anti-crease: = high water level At the end of the program, the drum = intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.
Changing the program sequence Changing a program (safety Canceling a program lock) You can cancel a wash program at any time after it has started. A program, temperature, spin speed, or selected extra options cannot be Turn the program selector to the changed once the machine has been position.
Replacing the TwinDos cartridge 1. The Twin Dos White sensor control Risk of damage from film seal will flash at the start of the program If the film seal is not removed com- to indicate that the cartridge for com- pletely, leaks can occur in the Twin- partment 1 is empty.
Detergent Detergents recommended by Miele Miele Detergents have been specially designed for day-to-day use in Miele Wash- ing Machines. See “Detergents and care products” for more information about these detergents. Miele Miele Capsules UltraPhase 1 and 2 ...
Detergent General detergent recommendations The wash programs that are not listed do not have a detergent recommendation Universal de- Color deter- Detergent for Bleach tergent gent Woolens and deli- cates Normal – Delicates – – – ...
Cleaning and care Cleaning the housing and con- Cleaning the detergent dis- trol panel pensing drawer Washing at low temperatures and the Risk of electric shock. use of liquid detergent can lead to a Mains voltage is present when the build-up of bacteria in the detergent washing machine is switched off dispensing drawer.
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Cleaning and care Removing and cleaning the insert for Cleaning the compartment liquid detergents Compartment 1 has a siphon for better An insert for liquid detergents is located dispensing of the chlorine bleach. in the compartment of the detergent dispenser drawer.
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Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. The siphon in the / compartment no longer works and the compartment can overflow. Clean the siphon particularly thor- oughly after using liquid starch a few times.
Cleaning and care Reassemble in reverse order. Sanitize info (Cleaning the drum) Cleaning the filter in the inlet valve Washing at low temperatures and/or us- Using pliers, carefully loosen the ing liquid detergent can cause bacteria ribbed plastic nut on the inlet valve and unpleasant odors to build up in the and unscrew.
will light up on the time display. “TwinDosCare” cleaning cartridge, which is available Confirm with the Start/Add laundry from www.shop.miele.com. sensor button. The washing machine has a cleaning will flash on the time display. program for the TwinDos system. Run- ...
Frequently Asked Questions With the help of the following guide minor faults in the performance of the ma- chine, some of which may result from incorrect operation, can be remedied with- out contacting the Service Department. This guide may help you to find the reason for the fault, and how to correct it. A wash program cannot be started Problem Possible cause and solution...
Unplug the appliance or switch off the breaker. Wait at least 2 minutes before reconnecting the washing machine to the power supply. Then switch the washing machine on again. Restart the program. If the fault message appears again, contact Miele Customer Service.
program is selected. lights up on the time Miele@home is not set up. display when the Mo- Network the washing machine; see “Before using bileStart program is for the first time – 2. Setting up Miele@home”. selected.
(see “Installation – Leveling the ma- chine”). Check whether the maximum drain height of 3' 3" (1 m) has been exceeded. If the fault message appears again, contact Miele Customer Service. The washing machine can still be used, but without the SoftSteam extra option.
Twin Dos White or Twin Dos Color sensor button was activated. Start another program with TwinDos dispensing. If detergent is still not dispensed, contact Miele Customer Service. A new detergent car- The washing machine was switched off when the de- tridge has been in- tergent cartridge was replaced.
Frequently Asked Questions General problems with the washer Problem Possible cause and solution The indicator light lighting up and appearing on The washing machine is emitting an odor. the time display was ignored. When washing, a wash program using a temperature of Hot+ has not been run for a long time.
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Frequently Asked Questions General problems with the washing machine Problem Possible cause and solution Large amounts of deter- The water pressure is too low. gent residue remain in Clean the filter in the water intake. the detergent dispens- Please note that the water pressure must be at ing drawer.
Consequently, fruit, coffee, and tea stains results. cannot always be removed. Use the Miele 2-phase system. The deliberate ad- dition of UltraPhase 2 during the wash process re- moves stains effectively. Use powder detergent containing a bleaching agent.
Frequently Asked Questions The drum door cannot be opened Problem Possible cause and solution The door cannot be The drum is locked during a program. pulled open during a Follow the description in “5. Starting a program – program. Adding or removing laundry”.
Frequently Asked Questions Draining the washing machine Opening the door in the event of a blocked drain outlet and/ Remove the drain filter, though not or power outage completely. Turn off the washing machine. Place a suitable container under the flap, e.g., a bowl or dish.
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Frequently Asked Questions Opening the door Danger of injury due to rotating drum. Reaching into a rotating drum is ex- tremely dangerous and may result in injury. Always make sure that the drum is stationary before reaching in to re- move laundry.
Miele dealer or Miele. Miele dealer or Miele Customer Service. Appliance warranty and prod- You can book a Miele Service Call on- uct registration line at www.miele.com/service. You can register your product and/or Contact information for Miele Cus- view the manufacturer´s warranty terms...
*INSTALLATION* Installation Front view a Drain hose f Detergent dispenser drawer b Hot-water inlet hose (pressure-proof g Door to 870 psi/6,000 kPa) h Flap for drain filters, drain pump, and c Cold-water inlet hose (pressure- emergency release proof to 870 psi/6,000 kPa) i Flap for TwinDos cartridges d Electrical connection j Four height-adjustable feet e Control panel...
*INSTALLATION* Installation Rear view a Drain hose e Cold-water inlet hose (pressure- proof to 870 psi/6,000 kPa) b Transport clips for inlet and drain f Hot-water inlet hose (pressure-proof hoses and power cord to 870 psi/6,000 kPa) c Electrical connection g Safety caps for shipping struts d Protruding lid for holding when mov- h Transport clips for inlet and drain ing the machine...
(concrete or brick), in order to ensure it cannot fall or slip. Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit – available from your Miele dealer or Miele Service).
*INSTALLATION* Installation Removing the right-hand shipping Removing the shipping struts strut Removing the left-hand shipping strut Open the cover and use the wrench supplied with the washing machine to Open the cover and use the wrench turn the shipping strut 90°. supplied with the washing machine to turn the shipping strut 90°.
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*INSTALLATION* Installation Covering the holes Securing the shipping struts Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. Cover the holes for the shipping struts after they have been removed. ...
*INSTALLATION* Installation Installing the shipping struts Opening the covers Press against the catch with a thin object (a narrow screwdriver, for ex- ample). The cover opens. Installing the shipping struts Install the shipping struts by following the instructions for their removal in reverse order.
*INSTALLATION* Installation Leveling the machine The washing machine must stand per- fectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tric and water consumption and may cause the machine to move about. Unscrewing and adjusting the feet The four adjustable screw feet are used to level the washing machine.
Risk of electric shock due to ex- as a washer-dryer stack together with a posed cables Miele Tumble Dryer. A WTV stacking kit* There is a risk of coming into contact is required for this. with live parts while the lid is re- Parts marked with * are available from moved.
*INSTALLATION* Installation Setting up the cabinet Additional installation require- ments The washing machine must be in- stalled in accordance with the rele- vant local regulations. Damage resulting from failure to remove the shipping struts. Failure to remove the shipping struts can result in damage to the washing machine and to adjacent cabinetry or appliances.
*INSTALLATION* Installation For closets at room height Product Dimensions You can also insert a ventilation open- Dimensions ing at the top of the closet. In addition, you must provide an opening on the bottom side of the door. Risk of damage due to overheat- ing of the washing machine.
*INSTALLATION* Installation Installation on a plinth - WTS 510 (only available in white) Washer-dryer stack - WTV 512 and WTV 502 washer-dryer stacking kit...
Electronic module and washing ma- The water protection system chine housing The Miele water protection system pro- - Sump: Any leaking water is collected tects all parts of the washing machine in a sump in the base of the machine.
Replace the hose only with a genuine Miele hose, or with a hose able to with- stand up to 145 psi (1,000 kPa) pres- sure. The water valve connector must also be able to withstand 145 psi (1,000 kPa).
If required, the hose can be extended to a length of up to 16.4 ft (5 m). Acces- sories are available from your Miele dealer or the Miele Technical Service. Drainage options: 1. Direct into a sink or basin: Please note: –...
*INSTALLATION* Installation ELECTRICAL INSTRUCTIONS Electrical connection This installation should be performed by GROUNDING INSTRUCTIONS an experienced and qualified techni- This appliance must be grounded. In cian, in accordance with local codes the event of a malfunction or break- and regulations. down, grounding will reduce the risk of electric shock by providing a path The washing machine is supplied with a...
Technical data Height 33 7/16" (850 mm) Width 23 7/16" (596 mm) Depth 25 1/16" (636 mm) Depth with door open 41 1/2" (1054 mm) Height for building under 32 5/16" (+5/16"/-1/16") (820 mm) Width for building under 23 5/8" (600 mm) Weight Approx.
Programmable functions Programmable functions The programmable functions are used to alter the machine’s electronics to Buzzer suit changing requirements. Program- Keypad tone mable functions can be altered at any PIN code time. Control field switch-off status Programming is carried out in 8 steps ...
Programmable functions Confirm the chosen selection with Editing and saving the pro- the Start/Add laundry sensor button. grammable function The number of the programmable func- You can either switch a programmable tion, e.g., , will then light up again. function on/off or select different op- tions.
Programmable functions PIN code Control field switch-off status The PIN code prevents the washing machine being used without your To save energy, the time display and knowledge. sensor buttons will go out after 10 minutes, and only the Start/Stop When the PIN code has been activated, sensor button will flash.
Programmable functions Memory Risk of damage from incorrect water connection. The washing machine will save the Connection to a hot water supply last settings (temperature, spin speed, only is not permitted. When being and some of the extra options) se- operated with hot water, the washing lected for a wash program after the machine always requires a cold wa-...
Reducing the temperature Suds cooling At high altitudes, water has a lower Additional water flows into the drum at boiling point. Miele recommends the end of the main wash to cool the switching on the reduce temperature suds down.
Programmable functions Low water pressure Display brightness dimmed If the water pressure is below 100 kPa The brightness of the dimmed sensor (1 bar), the program will be canceled buttons on the control field can be set and the fault message will appear. to one of seven different levels.
Programmable functions TwinDos TwinDos maintenance You can switch TwinDos on or off. The The washing machine has a cleaning Twin Dos White or Twin Dos Color sen- program for the TwinDos system. Run- sor buttons light up dimly when a wash ning the cleaning program will clean program is selected or the sensor but- the hoses inside the washing machine.
sensor button will have the new “SmartStart” function rather than the Remote control “Delay Start” function. You can use the Miele app to check Use the sensor button to set a the status of your washing machine SmartStart time period. The washing from anywhere and start it remotely.
If you do not install an update, you can lation manually. Deactivate RemoteUp- continue to use your washing machine date if you do not want any updates to in the usual way. However, Miele rec- be downloaded automatically. ommends installing updates. Options Running a RemoteUpdate ...
- Excellent stain removal even at low Miele washing machines. temperatures These and many other useful products can be ordered via the Miele online UltraColor (liquid detergent) shop, from your Miele dealer, or from - With color-protection formula for bril-...
These special-purpose detergents are available as convenient single-use cap- - Visibly renews fabrics with just one sules. wash - Special Miele formula with Caps Sport Novozymes technology - For synthetic fabrics - Removes pilling and renews color in- - Neutralizes unpleasant odors thanks...
Detergents and care products Fabric care Machine care These fabric-care products are available TwinDosCare as convenient single-use capsules. - Cleaning agent for the TwinDos dis- Fabric softener capsules pensing system - Fabric softener for freshly scented - For use prior to a longer pause in use laundry (at least 2 months) - Pure and thorough cleanliness with a...
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Customer Service. U.S.A. Canada Miele, Inc. Importer Miele Limited National Headquarters 9 Independence Way Headquarters and Miele Centre Princeton, NJ 08540 161 Four Valley Drive www.mieleusa.com Vaughan, ON L4K 4V8 www.miele.ca Customer Support Phone: 888-99-MIELE (64353) Customer Care Centre info@mieleusa.com...