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499P9
www.philips.com/welcome
EN User manual
1
Customer care and warranty 29
Troubleshooting & FAQs
33

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Summary of Contents for Philips Brilliance 499P9H/00

  • Page 1 499P9 www.philips.com/welcome EN User manual Customer care and warranty 29 Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    6.1 Resolution & Preset Modes ... 27 7. Power Management ....28 8. Customer care and warranty . 29 8.1 Philips’ Flat Panel Displays Pixel Defect Policy ......29 8.2 Customer Care & Warranty ..32 9. Troubleshooting & FAQs ..33 9.1 Troubleshooting ......
  • Page 3: Important

    DC power cord for normal operation. maintenance • Please use approved power cord Warnings provided by Philips all the time. If Use of controls, adjustments or your power cord is missing, please procedures other than those specified contact with your local service in this documentation may result in center.
  • Page 4 1. Important • To avoid potential damage, for with fire enclosure in compliance example the panel peeling from the with IEC 62368-1 or IEC 60950-1. bezel, ensure that the monitor does Maintenance not tilt downward by more than -5 degrees. If the -5 degree downward •...
  • Page 5: Notational Descriptions

    1. Important use the monitor in a location • For transportation information, that falls within the following please refer to “Technical temperature and humidity ranges. Specifications”. • Temperature: 0-40°C 32-104°F • Do not leave your monitor in a car/ trunk under direct sun light. •...
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily This marking on the product or on entails participation in national take-...
  • Page 7: Setting Up The Monitor

    Package contents installation. Brilliance 499P9 Quick Start Register your product and get support at www.philips.com/welcome 2. Hold the neck with both hands. Power * DP (1) Gently attach the neck to the VESA mount area until the latch locks the neck.
  • Page 8 2. Setting up the monitor Connecting to your PC DisplayPort input HDMI2 input HDMI1 input AC power input Power Switch Connect to PC USB UP 1. Connect the power cord to the back of the monitor firmly. 2. Turn off your computer and unplug its power cable.
  • Page 9 If the monitor displays an image, You can find the “LAN Drivers” from CD installation is complete. disk if bundled or go to Philips website support page to download the driver. Note Please follow the steps for the If mouse and keyboard are not...
  • Page 10 The display must be powered ON at all connection port. times to be able to use this function. Some select Philips displays may not Power or Charge your device when it enters to “Sleep/Standby” mode (White power LED blinking). In that case, please enter to OSD Menu and select “USB Standby Mode”, then, turn the...
  • Page 11: Operating The Monitor

    2. Setting up the monitor Webcam 2.2 Operating the monitor Description of the control buttons Microphone Switch monitor’s power ON IR of Face identification OFF. Access the OSD menu. 2.0 Megapixel Webcam Confirm the OSD adjustment. Webcam activity light Adjust the OSD menu. User preference key.
  • Page 12 2. Setting up the monitor Customize your own “USER” key This hot key allows you to setup your favorite function key. 1. Press button on the front bezel to enter OSD Menu Screen.        ...
  • Page 13 On-Screen Display. You can use On-Screen Display (OSD) is a feature in this as a reference when you want to all Philips LCD displays. It allows an end work your way around the different user to adjust screen performance or adjustments later on.
  • Page 14 2. Setting up the monitor Resolution notification Physical Function This display is designed for optimal Tilt performance at its native resolution, 5120 x 1440 @ 60 Hz. When the display 15˚ is powered on at a different resolution, an alert is displayed on screen: Use 5120 -5˚...
  • Page 15: Built-In Windows Hello™ Pop-Up Webcam

    2 seconds, 3 times faster than a monitor password. How to enable Windows Hello™ pop-up webcam Philips monitor with Windows Hello webcam can be enabled by simply connecting your USB cable from your USB C PC to the “ USB C” port or “ USB up”...
  • Page 16 2. Setting up the monitor c. You need to set up a PIN code Auto USB-C Setting  before you're allowed to use USB C USB Standby Mode USB up Windows Hello. Once you've   added this, the option for Hello ...
  • Page 17: Multiclient Integrated Kvm

    USB Standby Mode USB up   With the built-in MultiClient Integrated   KVM, Philips monitor allows to quickly switch your peripherals back and forth  between in two devices through the OSD menu setting. Use USB-C and HDMI or DP as input,...
  • Page 18 2. Setting up the monitor 3. Enter to OSD menu. Go to KVM layer and select “Auto”, “USB C” or “USB up” to switch the control of peripherals from one device to another. Simply repeat this step for switching the control system using one set of peripheral.
  • Page 19: Multiview

    (main) signal source. Why do I need it? With the ultra high resolution Philips When the sub source is MultiView display, you can experience not detected: (main) a world of connectivity in a comfortable way in the office or at home.
  • Page 20: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 2.6 Remove the Base Assembly for VESA Mounting Before you start disassembling the display base, please follow the instructions below to avoid any possible damage or injury. 0° 90° -5° 1. Place the display face down on a smooth surface.
  • Page 21: Image Optimization

    Game, Economy, LowBlue Mode, brightness, contrast, color and sharpness SmartUniformity and Off. in real time. Whether you're working with text applications, displaying images SmartImage or watching a video, Philips SmartImage EasyRead delivers great optimized display performance. Office Why do I need it? Photo...
  • Page 22: Smartcontrast

    Developed for wellbeing, and extend the lifetime of your display. Philips LowBlue Mode setting uses a smart software technology to reduce How does it work? harmful shortwave blue light.
  • Page 23: Adaptive Sync

    3. Image Optimization • AMD Radeon R7 260X 3.3 Adaptive Sync • AMD Radeon R7 260 • Processor A-Series Desktop and Mobility APUs Adaptive Sync • AMD A10-7890K • AMD A10-7870K PC gaming has long been an imperfect • AMD A10-7850K experience because GPUs and monitors •...
  • Page 24: Power Delivery And Smart Power

    What is it? brightness value of the monitor. Smart Power is an exclusive Philips You may adjust the brightness value technology that provides flexible power manually to increase power delivery delivery options for various devices.
  • Page 25: Hdr

    5. HDR 5. HDR HDR Settings in Windows10 system. Steps 1. Right click on the desktop, enter to Display settings. 2. Select the display/monitor. 3. Select an HDR-capable display under Rearrange your displays. 4. Select Windows HD Color settings. 5. Adjust Brightness for SDR content. Note Windows10 edition is required;...
  • Page 26: Technical Specifications

    6. Technical Specifications 6. Technical Specifications Picture/Display Display Panel Type Backlight W-LED system Panel Size 48.8" W (124 cm) Aspect Ratio 32:9 Pixel Pitch 0.233 x 0.233 mm SmartContrast 80,000,000:1 Optimum Resolution HDMI/DisplayPort/USB type-C: 5120 x 1440 Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (Typ.) Picture Enhancement SmartImage Display Colors...
  • Page 27 6. Technical Specifications 2.0 megapixel camera with microphone and LED Built-in Webcam indictor (for Windows 10 Hello) MultiView PBP mode, 2×devices English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brasil Portuguese, Polish, OSD Languages Russian, Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean Other Convenience...
  • Page 28 Finish Texture Note 1. EPEAT rating is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 29: Resolution & Preset Modes

    6. Technical Specifications Note 6.1 Resolution & Preset Modes 1. Please notice that your display works Maximum Resolution best at native resolution of 5120 x 1440 @ 60Hz. For best display 5120 x 1440 @ 70 Hz (digital input) quality, please follow this resolution Recommended Resolution recommendation.
  • Page 30: Power Management

    7. Power Management 7. Power Management If you have VESA DPM compliance display card or software installed in your PC, the display can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the display will 'wake up' automatically.
  • Page 31: Customer Care And Warranty

    8.1 Philips’ Flat Panel Displays pixel Pixel Defect Policy Philips strives to deliver the highest Pixels and Sub pixels quality products. We use some of the industry's most advanced manufacturing A pixel, or picture element, is composed processes and practice stringent quality of three sub pixels in the primary colors control.
  • Page 32 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Display panel in a Philips flat panel display must have pixel or sub pixel defects exceeding the Three adjacent lit sub pixels (one white tolerances listed in the following tables.
  • Page 33 8. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 5 or fewer 3 adjacent dark subpixels...
  • Page 34: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 35: Troubleshooting & Faqs

    If the problem not satisfactory, you can do manual still persists after you have tried these adjustments via the OSD menu. solutions, contact Philips customer service representative. Note The Auto Function is not applicable in Common Problems DVI-Digital mode as it is not necessary.
  • Page 36 Service contact information listed in may cause "burn in", also known as Important information manual and "after-imaging " or "ghost imaging", contact Philips customer service on your screen. "Burn-in", "after- representative. imaging", or "ghost imaging" is a well-known phenomenon in LCD * Functionality different according to panel technology.
  • Page 37: General Faqs

    Shut down your computer, display, make sure that there is disconnect your old display and no pressure or force applied to reconnect your Philips LCD display. the panel surface side. This may • Turn on your display and then turn affect your warranty conditions.
  • Page 38 Can I connect my LCD display to repaired. The damage mentioned above any PC, workstation or Mac? is not covered under your warranty. Ans.: Yes. All Philips LCD displays are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the display to your Mac system.
  • Page 39 EDFU? Ans.: Your LCD display works best at its Ans.: Important Information manual native resolution of 5120 x 1440 can be download on the Philips @ 60 Hz. For best display, please website support page. use this resolution. Q16: Why cannot detect my monitor’s...
  • Page 40: Multiview Faqs

    9. Troubleshooting & FAQs Q17: What can I do if the sound is 9.3 Multiview FAQs not working from the monitor’s speakers when connected with How to listen to Audio, Macbook NB? independent of video? Ans: Here 's how to fine- tune the Ans.: Normally the audio source is sound of device.
  • Page 41 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.

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