Page 1 UNIVERSAL PRINT DRIVER (PCL5/PCL6/PS) and HP UPD Tools UNIVERSAL PRINT DRIVER (PCL5/PCL6/PS) and HP UPD Tools System Administrator’s Guide HP UPD 5.3...
Page 3 HP Universal Print Driver (PCL5/PCL6/ PS) and HP UPD tools System Administrator's Guide HP UPD 5.3...
Page 4 Java™ is a trademark of Sun prohibited, except as allowed under the Microsystems, Incorporated. copyright laws. Linux® is a U.S. registered trademark of The information contained herein is subject Linus Torvalds. to change without notice. Microsoft, Windows, Windows Server,...
Page 5: Table Of Contents
Choose an installation method ................12 Driver Pre-Configuration ................... 12 Traditional and dynamic mode ................13 Manage the HP UPD with HP MPA or Active Directory Group Policy ....13 Estimate time requirements ................13 Communication and training ....................... 14...
Page 6 Configure the HP UPD default settings and/or print policy using the HP Managed Printing Administration (HP MPA) ........................16 Configure the HP UPD default settings and/or print policy using Group Policy Objects in Active Directory ............................. 17 Pre-configure the HP UPD default settings using HP Driver Configuration Utility ......18 Pre-configure the HP UPD default settings using HP Driver Deployment Utility (DDU) .....
Page 7 Environment B: Windows Terminal Server/Citrix environment .......... 43 Versions of Terminal Server and Citrix supported by HP ........43 Known limitations of the HP UPD when used for auto– created printers or redirected printers with client printers that are directly attached ....... 43 Environment C: Novell .......................
Page 8 Troubleshooting ......................... 74 1. Can the HP UPD print to the target device? ..........74 2. Is the HP UPD printer defined with Printer Auto Configuration enabled? ..75 3. After running "Update Now" were expected results returned? ...... 75...
Page 9 Add a printer to the Printers folder using the dynamic mode user interface...... 90 Add a printer to Printers and Faxes folder from within the Printers and Faxes folder ..90 Organize the Recently Used Printers list ................91 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and Active Directory Group Policy ..............................
Page 10 Introduction ........................94 HP MPA version information ....................94 Supported HP MPA versions ................94 Supported environments for managing the HP UPD ............95 Install and uninstall the HP MPA software ................. 95 HP MPA Software requirements ............... 96 Software availability ..................98 Install the HP MPA software ................
Page 11 Using MPP and MPL xml files directly to manage HP UPD ......138 Use install.exe to assign MPPs and MPLs ..............139 Using /aml switch to point the HP UPD to a printer list xml file ....... 139 The HP Managed Print Policies XML file format ......140 The HP Managed Printer Lists XML File Format ......
Page 12 SNP default behavior ........................166 HP Special Offers Program ......................167 Use Device Settings tab in the property page to enable or disable SNP ......... 168 Use the pop-up window to enable/disable SNP ................169 Manage the SNP with the HP Driver Configuration Utility ..............169 Manage SNP with HP Managed Printing Administration (HP MPA) ..........
Page 13 HP UPD/HP MPA/AD Customized Options ..............195 Appendix F HP UPD Deployment Flowcharts ..................... 197 Start ..............................198 Choose PDL: (PCL 5, PCL 6 or PS) ................198 Citrix environment ......................199 Novell environment ......................199 Microsoft Windows Print Server ..................199 Direct IP Printing ......................
Page 14 ENWW...
Page 15: Purpose And Scope
This system administrator's guide provides information about the HP Universal Print Driver (HP UPD) and the available HP UPD tools. For each output format (PCL5, PCL6, and PS), a separate downloadable driver exists. Because the core code and functionality are the same for all formats, this documentation refers to HP UPD without specifying the output format.
Page 16 Using HP Driver Deployment Utility (DDU) ● Pre-configuration utilities and configurable functions Install and Uninstall of the HP UPD This chapter provides instructions for installing and uninstalling of the HP UPD on page 23 in dynamic and traditional mode. HP UPD Administrative features This chapter describes configuration features for the HP UPD.
Page 17: Conventions Used In This Guide
Contains a list of support related questions for troubleshooting HP UPD issues. on page 225 For more information about the location of information within these chapters, see the table of contents. An index is provided in the back of this guide.
Page 18 Chapter 1 Purpose and scope ENWW...
Page 19: Software Description
The HP Universal Print Driver helps eliminate driver chaos in your print environment by dramatically reducing the number of drivers needed. Broad compatibility ensures it works with many HP print products, often reducing driver use to a single driver. For each output format, there is a separate downloadable driver.
Page 20: System Requirements
● The HP Managed Printing Administration allows you to centrally manage the available search options for the HP UPD in dynamic mode. It also allows you to predefine printer lists and printing policies for the HP UPD. ● Create print queues and update drivers on remote systems from one location via HP Web Jetadmin.
Page 21 ◦ Novell Open Enterprise Server 2 (Linux) ◦ Netware 6.5 SP8 minimum for full Microsoft Windows Vista, Microsoft Windows 7, and Microsoft Windows XP support (SP7 if only XP) ◦ Novell iPrint Client v5.4 for Microsoft Windows XP, Microsoft Windows Vista, and Microsoft Windows 7, x86 and x64 architectures HP UPD can be used independently of the HP MPA software.
Page 22: Software Availability
Simplified Chinese Slovak Slovenian Spanish Swedish Thai Traditional Chinese Turkish Ukrainian NOTE: If the HP UPD is used to print to an unsupported product, HP recommends using the HP PS UPD for best print results. Chapter 2 Software description ENWW...
Page 23: Plan An Hp Upd Deployment
Although your environment will vary slightly from the installation models below, you should be able to use the recommendations in this document so your HP UPD deployment will be smooth and have the least impact to your printing environment. In some cases you will use more than one solution provided in the information below.
Page 24: Initiation And Planning
Understand your printing requirements and environment Determine deployment objectives This is a description of the objectives of the deployment. The intent is to get a clear and detailed picture of what the end result will be after the migration or upgrade. See...
Page 25: Driver Considerations
Plan your activities for a time of low print server usage to minimize user impact. ● When migrating to a new server, keep the old server operational for a period of time just in case you need to fall back to it.
Page 26: Key Deployment Decisions
The default settings of the HP UPD can be changed to suit specific needs. For example, the administrator may want to set duplex printing, and print in grayscale as the defaults. This can be done on a per-installation, per user, per group, or per site basis. For more information, see...
Page 27: Traditional And Dynamic Mode
● Testing The amount of time it will take to install the HP UPD depends on a number of factors including the number of drivers, the number of print queues on the server, and the number of host clients receiving the installation either PnP vended or through HP UPD install.exe or Add Printer Wizard.
Page 28: Communication And Training
HP recommends that you create a test-environment during your HP UPD implementation. Select a part of your printing environment that will not affect many users to test the implementation prior to deploying to the entire printing environment. Make sure this test environment (applications and printers) is representative of the overall printing environment.
Page 29: Pre-Configure The Default Settings And Print Policy For Hp Upd
The information in this chapter will help you select an option that best meets your needs. In addition to the default driver settings, you can also create a print policy using the available tools to limit access to certain print features such as restricting printing after a specific time or not allowing color printing.
Page 30: Configure The Hp Upd Default Settings Using Install.exe During Driver Installation
Some of these switches will change the system-wide behavior of the HP UPD, while other changes are specific to a single print queue. A list of the available options for the install.exe utility can be displayed by entering install /? from the command prompt in the HP UPD driver folder.
Page 31: Configure The Hp Upd Default Settings And/Or Print Policy Using Group Policy Objects In Active Directory
HP UPD. Care should be taken when locking configuration settings as the user is unable to change a locked setting. As an example, if duplex is enabled and locked, the user will be unable to override this to print transparencies.
Page 32: Pre-Configure The Hp Upd Default Settings Using Hp Driver Configuration Utility
The DCU utility provides the most comprehensive list of configurable options and settings, but it does not include all of the available options. In some cases, the DCU is the only method to configure a specific driver setting. It may become necessary to combine some of the pre-configuration tools to get a completely configured driver for your environment.
Page 33: Pre-Configure The Hp Upd Default Settings Using Hp Driver Deployment Utility (Ddu)
The custom package is then run on a client computer to copy the printer driver files to the Windows driver store, and for network packages to install the product.
Page 34: Configure The Hp Upd Default Settings After Driver Installation In Driver Preferences
(like restricting search options for dynamic mode). When using HP MPA, default print settings and print policy settings are vended down to the clients and stored in a cache that the HP UPD printer driver refers to. The refresh rate inside the HP MPA policy determines how often the HP UPD refers to the policy settings.
Page 35: Overview Of Configurable Functions And Pre-Configuration Utilities
In some cases, more than one method will need to be used depending on the combination of settings that are to be changed. For example, to enable policy management and set the Watermarks to Username, use the install.exe utility to enable policy management and the DCU tool to set the default Watermark option.
Page 36 Chapter 4 Pre-configure the default settings and print policy for HP UPD ENWW...
Page 37: Install And Uninstall Of The Hp Upd
● Dynamic mode An HP UPD installed in Dynamic mode allows the most flexibility. A user can find and print to any supported HP product within any network or print environment without installing a product- specific driver. The HP UPD discovers the product capabilities so that users can print using most product capabilities, including advanced printing options such as watermarks and booklet printing.
Page 38: Install Or Upgrade Hp Upd Version 5.1 And Later
Use this section to install or upgrade HP UPD version 5.1 or later. Determine the HP UPD version installed To determine if the HP UPD is already installed, open the Printers folders using one of the following methods: Command Line: From a command prompt (Start>Run, type cmd, press enter) type the following command to open the Printers folder: control printers.
Page 39: Hp Upd Supported Upgrades
DevMode structure. Assuming HP UPD v4.5 or higher installation on a server or client, the solution is to delete the old HP printer name and the existing HP printer and driver on both the server and all connecting clients (see System Admin Guide, Uninstall the HP UPD). Next, recreate the printer on the server.
Page 40 HP Driver Deployment Utility: A utility that packages pre-configured HP UPD installation files, and the code needed to deploy them, into an *.EXE and *.CAB file. These files are run on the client PC to copy the driver files to the Windows driver store, and optionally, install the printer.
Page 41: Explanation Of Driver Name
The version specific option is available so you can install different driver versions on the same server (a 5.0 driver can coexist with a 5.2 driver). However, you cannot install a 5.2.5 driver and 5.2.6 driver on the same server, since these are the same major.minor release version (5.2).
Page 42 Printer name matches driver name: By default, the printer name will match the driver name defined in the *.inf file. For example, both the driver name and the printer name of the HP UPD are "HP Universal Printing PCL6 (v5.1)". HP recommends administrator's change the printer's name to be different than the installed driver name.
Page 43: Download And Unzip The Hp Upd Installation Files
Deselect the When done unzipping open install.exe option. Click the Unzip button. Installation methods and environments Install the HP UPD driver and create a printer instance by using one of the following methods. ● Method 1: Windows client/server using the Add Printer wizard ●...
Page 44 IP Address (un-check Auto Search in Server 2008). Click the Next button. NOTE: If the DNS host name is used for the port, click the Always print to device, even if its ID address changes check box.
Page 45: Method 2: Windows Client/Server Using The Install.exe Wizard
At the command prompt, type C:\Folder\install /option, where Folder is the location of the install.exe file, / is a forward slash, and option is the command option. For a list of available command options, see Available options when installing by command prompt on page 33.
Page 46: Managing Printer Default Settings
When using HP MPA, policy settings are vended down to the clients and stored in a cache that the HP UPD printer driver refers to. The refresh rate inside the HP MPA policy determines how often the HP UPD refers to the policy settings. This solution ensures that the default settings are maintained throughout the printing environment.
Page 47: Available Options When Installing By Command Prompt
Available options when installing by command prompt To view these options, enter the following at the command prompt: C:\Folder\Install /? where ● Folder is the location of the install.exe file. ● / is a forward slash. The command options are explained in the following table.
Page 48 /snptm=0 Disables the Special Offers program pop–ups. Installs the printer in traditional mode Use this option to force the HP UPD to install in traditional mode. This routine NOTE: Cannot be used with the /sm launches the Add Printer Wizard, and option.
Page 49 Command option Description /policy“MPA server name” Enables HP MPA policy checking for all users using current policy settings (default is to use managed-print). Using the /gpolicy”your_mpa_server” command line option is the equivalent of enabling HP MPA policy checking and forcing the HP MPA server to query the http server “your_mpa_server”.
Page 50: Discontinued Options In Install.exe
After deployment you can change the settings by running the install.exe /ni option. When the settings are configured and not locked, users see these default settings and can change them. If the Lock feature is selected, the users do not have the ability to change the settings.
Page 51 ● /eads Enable active directory support for DCU/DDU/WJA Configurable: equivalent feature not the current user. available ● UPD Administrator Template: function of the template implementation ● Manage Printer Administrator: equivalent feature not available ● /dads Disable active directory support for DCU/DDU/WJA Configurable: equivalent feature not the current user.
Page 52 DCU/DDU/WJA Configurable: Print Preferences tab, Economode: True / False; Lock ● UPD Administrator Template configurable: section “Default Print Settings” in template ● Manage Printer Administrator: section “Default Print Settings” of Properties in MPA Chapter 5 Install and Uninstall of the HP UPD ENWW...
Page 53: Method 4: Windows Client/Server: Use Point And Print
Method 4: Windows client/server: Use Point and Print To use the HP UPD and Point and Print, install the driver on the print server in Traditional mode. After the driver installs on the Windows server, it behaves as any other installed driver. The user prints to a statically bound port established on the server.
Page 54: Method 6: Create A Driver Instance Via Plug And Play
Method 6: Create a driver instance via plug and play The HP UPD can be installed for use with plug and play products as either a hardware first or a software first installation. ● Hardware first installation ● Software first (unattended) installation...
Page 55: Method 7: Other Supported Microsoft Driver Installation Methods
HP recommends installing the HP UPD in traditional mode and creating an LPT1 port on the nodes. After the printer is created, it can be deleted from the Node’s Printers and Faxes folder if desired. This will leave the HP UPD driver intact and properly initialized.
Page 56: Alternative Install With Printer Automatic Configuration Disabled
Install the traditional mode of the driver, using the Add Printer Wizard of the virtual server. If you use HP UPD 5.3 or later, you can use the /s option to install on the virtual node. (HP recommends running this command from the active node.) Use the following steps: Log into the active node of the cluster.
Page 57: Environment B: Windows Terminal Server/Citrix Environment
● \w32x86–Physical node printing folder (\x64 for 64–bit) Browse to the folder with the long GUID as the file name. Your GUID name will be different. This is the print environment for the virtual server. Browse to the \Drivers\w32x86\3 directory of the GUID folder Copy the cfm file previously created by the DCU utility here.
Page 58: Environment C: Novell
NOTE: This has been tested with both User and Workstation printer setups. To add the HP UPD driver and create the printer on the server, go to a computer that has the iPrint client installed. Make sure that you have created a Print Manager object and Broker object.
Page 59: Ndps
HP UPD only makes the default settings available to the user. The HP UPD PCL driver defaults to black and white (PCL 5 and PCL 6), no extra trays, no product specific paper handling, etc.
Page 60: Best Practices — Upgrade
Printer name should be different than driver name: The printer name is an arbitrary name assigned to identify a print queue. By default, the HP UPD install sets the HP UPD printer name to be the same as the driver name (i.e. "HP Universal Printing PCL5"). The printer name can be changed without affecting the driver name.
Page 61: Driver Upgrade Steps
Point and Print clients, and all file changes as a result of driver ENWW...
Page 62 Advanced tab. Change the driver to the newly installed HP UPD version. For example, if the printer name is currently set to "Building 1- Sales Dept", change the Driver selection to "HP Universal Printing PCL 6 (v5.1)" to and click OK to assign the printer name to the new driver version.
Page 63: Uninstall The Hp Upd
From the Server Properties window, select the Drivers tab. Select the HP UPD driver(s) to be uninstalled and click Remove. NOTE: If Windows displays an error message that the driver is in use, stop and restart the print spooler using one of the following methods. ▲...
Page 64 Chapter 5 Install and Uninstall of the HP UPD ENWW...
Page 65: Hp Upd Administrative Features
HP UPD Administrative features This chapter contains configuration information about new features in different HP UPD releases, and details about job storage and PIN printing, and automatic printer configuration. ● New features HP UPD 5.3.1 ● New features HP UPD 5.2.5 ●...
Page 66: New Features Hp Upd 5.3.1
ColorLaserJet CM4540 MFP Series, HP LaserJet M4555mfp firmware 11.2 or higher), and provides end-to-end secure print job transmission with mutual authentication on the supported devices. The print job is sent and stored encrypted, and can only be printed after entering the password on the device.
Page 67: New Features Hp Upd 5.2.5
New features HP UPD 5.2.5 This section lists the new features available for HP UPD 5.2.5. ● The HP UPD About tab now displays the version and the print driver version. ENWW New features HP UPD 5.2.5...
Page 68: New Features Hp Upd 5.2
Photo printing shortcut sets color treatment correctly for Microsoft Office applications in vector path Color printing treatment is now set correctly when using photo printing shortcuts. (Applies only to Microsoft Office applications.) Support added for 3-hole punch accessory for LJ9065 Lock watermarks via driver configuration tools Using the Driver Configuration Utility, watermarks can be locked.
Page 69: Grayscale On/Off Central Policy Added
You can now enable Edgeline device Color Access Control by group membership using the Microsoft Windows registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers \<print_queue_name>\PrinterDriverData Create a value “SupportCACGroups” of the type DWORD. Then, set the value to 1 to enable feature support, or 0 to remove feature support. ENWW New features HP UPD 5.2...
Page 70: New Features Hp Upd 5.1
This section lists the new features for HP UPD 5.1. New paper size supported Hagaki paper size (200 x 148 (mm) and 100 x 148 (mm)) is now supported with HP UPD 5.1. Lock PIN Printing If job storage mode is set to require a PIN (/pfpjob=5,6,105,106) then a valid PIN must also be included (/pfpjpin=<0000 - 9999>).
Page 71: Printing To Unsupported Products Enabled By Default
HP UPD is located on the Specifications tab at www.hp.com/go/upd. Printers on this list are tested, verified, and supported by HP to work with the HP UPD. The HP UPD may also provide basic printing functionality to products not listed on the Supported printers list. The following list applies to all installation methods.
Page 72: Custom Media Types Recognized By The Hp Upd
Download software. Verify your language and then your operating system (the DCU is supported on both 32 and 64–bit systems). From the table that lists the HP Printer Administrator´s Resource Kit, click Download. Custom media types recognized by the HP UPD The HP UPD can now recognize up to five custom media types.
Page 73: Hp Easycolor
For PCL6 installations, HP EasyColor automatically selects settings in the driver to optimize the print experience and printed quality (color theme, color options, image enhancements) of images. HP EasyColor is enabled by default but can be turned off on the driver's Color tab so the selection of features becomes the user's decision.
Page 74: Pinless Private Printing
Pinless private printing The HP UPD 4.7 can store personal print jobs on the product and does not require a PIN to print. This functionality is similar to Pinless Private Printing with product-specific drivers. Follow these steps to perform Pinless Private Printing: ●...
Page 75: Job Separator
Click Job Separator, under Installable Options, and then select Enabled. Click OK. At least one feature for Output Bins should be selected to show up on the Output tab. A button displays on the Output tab when the job separator feature is enabled. Click this button to open a dialog box to configure the separator page.
Page 76: How The Hp Upd Works With Job Storage
Job storage and PIN printing Job storage is the capability of a printer to store a print job on the target product's hard drive or in its memory. Job storage allows a print job to be stored and printed at the user's convenience. Job storage also provides features for making a print job a personal job with a personal identification number (PIN) and proofing a print job.
Page 77: Pre-Configure Job Storage Capabilities
The job storage feature can be pre-configured and, if desired, locked down during printing. For security purposes a company may decide to force every print job to be stored on the printer and retrieved by a user, so no documents reside on the output tray unattended. The following section describes the different methods for pre-configuring the job storage feature.
Page 78: Device Automatic Configuration Defined
Successful implementation requires the UPD installed bidirectional services (Net Driver HPZ12 and Pml Driver HPZ12) are loaded, the correct port settings, and the target device is available direct connect to the host or over Chapter 6 HP UPD Administrative features...
Page 79: Automatic Printer Configuration Status
'bidi' for bidirectional communication. The UPD driver user interface options will change to enable features of the target device based on the result of the response query (installable trays, Duplexer, Accessory Output Bin, HP Easy Color, etc). If the communication is unsuccessful, the driver will still have base model functionality presented in the UPD driver user interface and extended options will not be displayed or available for use during FILE-PRINT.
Page 80: User Interface
First line display: Not Auto-Configured: Automatic configuration could not update the configuration (i.e., unable to communicate with the printer). Status of Last Configured xx/yy/ zzzz (third line) displays the date of the last attempted automatic configuration. The last line will display User-Configured.
Page 81 UPD to query the target device: Printer Properties-Device Settings tab-Installable Options-Automatic Configuration-Update Now. Figure 6-2 Setting Automatic Configuration through the user interface Automatic configuration selectable options ● Automatic Configuration:= Off: The update now bidirectional communication is not currently in progress ●...
Page 82: Command Line Interface
Starting with HP UPD 4.0, administrators can script the Update Now process from a command line for traditional mode installations of the HP UPD driver. This applies only to HP UPD traditional mode installation. The files used and file location required for configuration entry point are different with Printer Automatic Configuration release and therefore Microsoft platform UPD version specific.
Page 83 Table 6-2 Platform specific commands for scripting the Update Now process (continued) HP UPD version Platform Example command line rundll32 %systemroot%\system32\spool\drivers \x64\3\hpmux104.dll,UpdateStaticModePrinter "printer name here" /q HP UPD 5.2 rundll32 %systemroot%\system32\spool\drivers \w32x86\3\hpmux109.dll,UpdateStaticModePrinter "printer name here" /q rundll32 %systemroot%\system32\spool\drivers \x64\3\hpmux109.dll,UpdateStaticModePrinter "printer name here" /q HP UPD 5.2.5...
Page 84: Disabling Printer Automatic Configuration
Open the HP UPD Printer Properties-About tab and check the Configuration Status box. The status should display the current system date for Last configured xx/yy/zzzz and default options for the printer or HP UPD preconfigurations of the driver display in the HP UPD user interface.
Page 85: Benefits Comparison
The install.exe utility will still create the port. The only consequence of not having the printer connected is that they would get the defaults for the printers, but a simple update now (user interface or command line) after the device is added to the host or network synchronizes the UPD driver to device capabilities.
Page 86: Steps To Disable The Printer Automatic Configuration
Download software. Verify your language and then your operating system (the DCU is supported on both 32 and 64–bit systems). From the table that lists the HP Printer Administrator´s Resource Kit, click Download. Using the Driver Configuration Utility, locate the HP UPD driver files and open the *.cfg file. If you have previously modified the driver, open the *.cfm file.
Page 87: Communication Protocols
PML over DOT4: DOT4 is based on the IEEE 1284.4 protocol. For direct connect, DOT4 over USB or DOT4 over LPT is used for most devices. Many composite devices do not support DOT4 and may support an alternate directional mechanism.
Page 88: Steps To Disable
Steps to Disable By default two UPD installed services are set to load Automatic. If the UPD is pre-configured prior to installation to disable Printer Automatic Configuration using the Driver Configuration Utility or HP Driver Deployment Utility, and the system installing UPD does not already have the UPD or other HP driver utilizing bidirectional communications, the UPD services will not be registered to the system.
Page 89: Is The Hp Upd Printer Defined With Printer Auto Configuration Enabled
For a small class of devices, the penalty for this protection is not displaying a paper type that the device might support. If the paper type is not part of the generic list of paper types it will not be presented through the UPD driver UI.
Page 90: Troubleshoot Network Connection/Port
HP UPD in Printers folder, Print Properties, and check the Port tab. Is the selected port defined correctly? ● No, set to the correct port type or port address (TCP/IP address or DNS name) ● Yes, proceed to next steps, either Troubleshoot Network connected or Troubleshoot Direct connected.
Page 91: Install And Test A New Print Queue
8. Is the network congested? HP UPD bidi uses SNMP protocol, which is carried on the network using HP UPD protocol. HP UPD packets are low priority, and can be discarded if the network is congested. For non permanent instance installations of the UPD will the printer be queried every...
Page 92 For traditional mode installation the UPD only queries for printer information at time of installation, when executed through Update Now or RUNDLL32 at the UPD installed client, and for a simple change id at the beginning of Printer Automatic Configuration job to verify that the configuration has not changed.
Page 93 Is there a tool or steps to test SNMP port access required by UPD printer automatic configuration? The SNMP port utilization by UPD will not be active until traffic is being sent or received during the Update Now process. Full diagnosis involves checking port access at all connection points of the network between the UPD printing client and target device (gateway/ routers/switches/server and host firewalls).
Page 94 Net Print, netstat, tracert, and pathping to identify network device access. SNMP port utilization by UPD will not be active until traffic is being sent or received during the Update Now process making a network sniffer one of the best tools for diagnostics during the update process.
Page 95: Introduction
Use HP Universal print drivers Introduction The HP Universal Print Driver (HP UPD) combines a general-purpose print driver with additional functionality allowing users to print to: ● Devices on a local port ● Devices on a network ● Devices on a managed printer list The following sections describe how to use the HP UPD and its features.
Page 96: Universal Print Driver Modes
● Help Universal print driver modes The look and feel of the HP UPD varies depending on whether it has been installed in dynamic or traditional mode. For more information about installing the HP UPD in these modes, see Install and Uninstall of the...
Page 97: Change The Settings For The Hp Upd
The HP Universal Printing dialog box displays the first time HP Universal Printing is selected as the printer from an application. This option is helpful if other print jobs from that application are sent to the same printer by reducing the number of key clicks required by the user.
Page 98: Change Device Verification Settings (Number 5 On Figure 7.1)
Change driver properties while printing NOTE: The changed settings apply only to the current print job or only to print jobs sent within the same session in that application. From an application, click File and Print.
Page 99: Change Driver Properties From The Printers And Faxes Folder
Print using the HP UPD in dynamic mode When the HP UPD is installed in dynamic mode, it appears as a typical printer in the user's Printers folder. Dynamic mode provides a unique interface to the users allowing them to instantly locate and connect to printers on the fly.
Page 100: Dynamic Mode Options – Default Configuration
Dynamic mode options – Default configuration By default the name of the dynamic mode printer created is the same as the name of the driver. In the case of PCL6, the default queue name is HP Universal Printing PCL6. This name can be changed during installation, or renamed to something more descriptive like “Search for a Printer”.
Page 101: Select A Recently Used Printer (Figure 7.1 Item 1)
Find a printer (Figure 7.1 item 3) From the HP Universal Printing dialog box, you can find a printer (Figure 7.1 item 3) locally or on the network and print to it immediately.
Page 102: Enter A Print Address
To add the currently selected printer to the Printers folder as a traditional mode print queue, select the Add this printer to my Printers folder option (Figure 7.1 item 6). This option allows you to print directly to this printer rather than accessing it through the HP Universal Printing dialog box. Adding a traditional mode printer via dynamic mode no longer requires that the user have elevated rights.
Page 103: Search For Network Printers
When selecting Search for Network Printers, the HP UPD will use the mDNS protocol to discover products on the local subnet only. This means that only products on the same subnet as the HP UPD will be displayed in the list. mDNS, or Multicast DNS is also known as Bonjour protocol.
Page 104: Add A Printer To The Printers And Faxes Folder
Click OK when complete. Click Print. Add a printer to the Printers and Faxes folder Use the HP Universal Printing dialog box to add a printer to the Printers folder while printing from a program or from within the Printers folder. NOTE: When a printer is created using the Add Printer Wizard, or from within the dynamic mode UI screen, a traditional mode version of the HP UPD is created for the printer.
Page 105: Organize The Recently Used Printers List
By default, no folders are listed under the Recently Used Printers list. Add a new folder Right-click Recently Used Printers, and select New Folder. In the New Folder dialog box, type a name for the folder, and click OK. The folder displays under Recently Used Printers. Move devices into folders ●...
Page 106 Chapter 7 Use HP Universal print drivers ENWW...
Page 107: Manage The Hp Upd Using Hp Managed Printing Administration (Hp Mpa) And Active Directory Group Policy
Manage the HP UPD using HP Managed Printing Administration (HP MPA) and Active Directory Group Policy ● Manage the HP UPD using HP MPA ● Manage the HP UPD with Active Directory Group Policy ENWW...
Page 108: Manage The Hp Upd Using Hp Mpa
Manage the HP UPD using HP MPA Introduction The HP Managed Printing Administration (HP MPA) software enables the HP UPD to create a controlled and customized print environment. The HP MPA software consists of three main components. ● HP Managed Print Policies (MPPs) ●...
Page 109: Supported Environments For Managing The Hp Upd
Install.exe and the appropriate policy enablement switch. This includes print server environments where Point and Print is normally used to vend drivers to the client PCs. Installing the HP UPD on the print server and enabling policy management is not sufficient to manage the client-based printing, the policy information is not propagated to the client PCs during Point and Print driver vending.
Page 110: Hp Mpa Software Requirements
Internet Explorer 7.0, 8.0 ● IIS Internet Information Services. Versions provided by the following OSs. ◦ Windows XP ◦ Windows Server 2003 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 111 NOTE: You must install IIS before installing MPA, and set the following IIS parameters. Top- level categories are shown in bold type. Parameter naming differs slightly by operating system. IIS-CommonHttpFeatures StaticContent DefaultDocument DirectoryBrowsing HttpErrors HttpRedirect IIS-ApplicationDevelopment ASPNET NetFxExtensibility ISAPIExtensions ISAPIFilter...
Page 112: Install The Hp Mpa Software
When uninstalling the HP MPA, the hpmpa.mdb database file created during installation is not removed. An older version HP MPA must be uninstalled before a newer version can be installed and this database file is left behind to accommodate the updating of HP MPA versions without losing any data.
Page 113: Uninstall Hp Mpa Using Hp Managed Printing Admin Setup Wizard
Click Start, Settings, Control Panel, and then Add or Remove Programs. Select HP Managed Printing Admin. Click Remove. A confirmation dialog box displays, Are you sure you want to remove HP Managed Printing Admin from your computer? Click Yes. The software is removed from the computer.
Page 114: Graphic Interface
In the classic interface, a navigation bar located in the upper left of the main screen provides links to all features and tasks within the HP MPA software and is used to manage printer use. Table 8-2 HP MPA classic interface options on page 100 lists the options provided in the leftmost navigation bar.
Page 115 Figure 8-1 HP MPA—Graphic interface view To manage printer use, a navigation bar located on the top of the screen provides links to all features and tasks within the HP MPA software. Follow these steps to browse through the possible settings and features available in the HP MPA software.
Page 116 Create a new policy (MPP): The Add a new HP Managed Print Policies (MPP) dialog box displays. Enter a new name and click OK. 102 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 117: Use Hp Managed Print Policies (Mpps)
IT specified location or from the HP website, the first time or the 100th time. That control also extends to laptop computers that have HP UPD installed and are used at a site that defines an MPP. The printing is controlled by the defined policy.
Page 118: Create A New Mpp
● Basic MPP settings. Controls basic features such as refresh rate, name, and a default MPP for users not associated to a specific MPP. This section contains more information on the following topics.
Page 119: Usemode Settings
In the New template field, enter a name for the new template of UseMode settings. Then, select options to apply to all users assigned to this policy, based on the descriptions in Table 8-5 UseMode Settings—Properties panel options on page 105.
Page 120 The model name and PDL are verified, but not validated. This setting assumes that the printer is available and there are 106 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW...
Page 121 NOTE: You receive a prompt with an error message at the top of the screen if you click Apply without providing enough information in the UseMode settings panel. The following is an example of such an error message. Please review the following errors: You specified creation of a new template for UseMode settings, but did not give a name.
Page 122: Default Print Settings
Lock Duplex check box ● Economode (Do not specify) ● Driver Default ● Economode on ● Economode off ● Lock Economode check box 108 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 123 You specified creation of a new template for Default Print Settings, but did not give a name. If no more properties are applied to the selected MPP, select one of the options in the Update policy panel. For more information, see Update an MPP on page 115.
Page 124: Color Access Settings
Color Access settings Control color printing by setting up templates that define how and when color can be used. This is useful when restricting color printing to a specific time of day (for example, only during work hours) or a specific application (for example, only photo application software).
Page 125: User Search Capabilities
You specified creation of a new template for Color Access, but did not give a name. If no more properties are applied to the selected MPP, select one of the options in the Update policy panel. For more information, see Update an MPP on page 115.
Page 126 You specified creation of a new template for user search capabilities, but did not give a name. If no more properties must be applied to the selected MPP, select one of the options in the Update policy panel. For more information, see Update an MPP on page 115.
Page 127: Status & Supplies Notification Settings
Select a previously defined supplies status notifications template to apply to the selected MPP. In the New template field, enter a name for the new Status & Supplies notifications template. In the Printer Alert Notification Settings menu, select one of the following options.
Page 128: Basic Mpp Settings
This field is automatically populated with the path to save the XML file for the selected MPP. This path is an active link that opens the File Download dialog box. Click Save to save the XML file to a local directory, or click Open to view the XML file in a browser window.
Page 129: Update An Mpp
MPP association for unassociated users. For example, “MPP_Demo” is currently the default policy or There is currently no default policy specified. Optionally, if no more properties are applied to the selected MPP, select one of the options in the Update policy panel. For more information, see Update an MPP on page 115.
Page 130: Edit An Existing Mpp
MPP and a list of possible next steps. Edit an existing MPP On the HP Managed Print Policies menu, select Edit an existing policy. The Select an MPP screen displays. In the Name drop-down menu, select the MPP to edit.
Page 131: Associate User Groups With An Mpp
On the HP Managed Print Policies menu, select Associate User Groups. The Associate User Groups with an MPP screen displays. From the Name menu, select the name of the MPP with which you want to establish an association with existing user groups.
Page 132: Remove An Existing Mpp
Use the HP MPA tool to create, edit, and manage the content available to the HP UPD without having to worry about the XML syntax and contents for each document type. HP MPA stores policy and printer settings in a database running on a centrally managed server.
Page 133 HP UPD display names, comments, and other printer settings. HP MPA can also customize the view of each MPL so that users can select printers by clicking an image map or a picture of the printer to help the user find a printer.
Page 134: Create A New Mpl
Auto printer discovery In the MPL printers screen, click Auto printer discovery to open the Add Automatically screen. Use Auto printer discovery to create a new MPL or to add printers to an MPL. Three methods of auto printer discovery are available.
Page 135 The Discovered printers screen displays, and locally connected printers discovered automatically populate the Printer group box. In the Printer group box, select the check box next to printers that you want to add to the MPL. (All printers are selected by default.)
Page 136 The Discovered printers screen displays. The printers discovered on the specified server automatically populate the Printers group box. In the Printers panel, select the check box next to the printers that you want to add to the MPL. (All printers are selected by default.)
Page 137 Administrators can use this method to add static printer information from an XML file. For example, an XML file from a previous MPL or a web Jetadmin file. When the XML file is imported the data remains the same; only its format is converted when added to the MPL.
Page 138: Manual Printer Entry
This section provides instructions to add printers to an MPL manually or edit printers previously added. If you have performed one of the methods for auto printer discovery, many of the fields described here might automatically populate. For more information, see...
Page 139 Provide a cost value to appear in a pay-for-print environment where a cost is assigned to print jobs (for example, $1.09). Another option is to click Advanced to open the Advanced panel. Select one of the options listed in Table 8-26 MPL printers–Advanced panel options on page 125 as necessary.
Page 140 Table 8-26 MPL printers–Advanced panel options (continued) Secure print path Select this check box to indicate to users that the selected printer is on a secure print path. Configuration Select the appropriate configuration option. ● Use the configuration from the address specified: The configuration will be queried directly from the printer at this address.
Page 141: Edit An Existing Mpl
Optionally, enter a modified name in the MPL name field to save the MPL with more printers included. In the MPL settings panel, click Apply (to apply selected options and leave the MPL printers screen open) or Done (to apply selected options and close the screen). Until you have clicked Apply or Done, any settings that have changed are not saved in the MPL.
Page 142: Duplicate An Existing Mpl
● Advanced view settings Select a view On the Select a view type panel, click one of the following options to select a view type. NOTE: The Don’t require user to confirm printer after selection from view check box is located below the MPL view-type options.
Page 143 The clickable image map view is an interactive image-based map that lists selectable printers associated with the specified MPL. The clickable image map allows users to drill down from a large- scale image to a local image that provides links to local printers.
Page 144 The selected image displays in the Image map panel with graphics for added printers on the leftmost side. Select Show legend to include a legend at the bottom of the image map. (This option is not selected by default.) In the Printer select panel, select a printer to which you want to assign an image.
Page 145 In the Labels panel, click Show. The Labels panel displays. A label can be created for an image already added to the Image map panel, or can be used instead of an image.
Page 146 300 pixels Click Add to map. The new label is automatically added to the image map. To move the label to a location on the image map, click the label text box on the image map and drag to the location.
Page 147 Optionally, on the Printer image panel, click Replace image to replace the auto match image. The Printer image panel changes to show the following options. Select one. Table 8-33 Printer image panel options Option Description Auto match image Click this button to automatically search for images that match the product. If the image is available in the image library, the automatically matched image displays.
Page 148: Advanced View Settings
In Advanced view, you can point to a starting web page. This web page can be made using standard web publishing tools with or without images to help ease users through a layer view of MPLs.
Page 149: Manage Virtual Printers
In some environments, it is not possible for the HP UPD to communicate with the destination printer. This might occur because the HP UPD and the printer are not on the same network, there is a firewall, or communication has been disabled for some other reason. In these environments, the HP UPD is unable to determine the physical capabilities of the product, and only basic printing options are provided to the user.
Page 150: Edit Existing Virtual Printer
Click Next. A confirmation screen displays and automatically populates with the list of all printers currently assigned to the selected MPL. Click Remove to confirm the removal of the selected MPL, or click Back to return to the Select a MPL screen without saving the changes.
Page 151: Use User Groups
Click OK to confirm, or click Cancel to return to the Confirm screen to view printer details. Use User Groups Use the HP MPA software to create, import, and modify groups of users. The HP MPA software also establishes associations for existing user groups with available MPPs to manage user group access to available printers and to control features.
Page 152: Edit An Existing User Group
HP MPA, to control the HP UPD behavior. The XML files can be created or copied locally on each users PC, or shared from a central location on the network allowing for more centralized management of the xml content. In either option, when using xml files directly, HP Managed Printing Administration software is not required.
Page 153: Use Install.exe To Assign Mpps And Mpls
/aml switch is used to provide any number of printer lists to a user. The xml file can be local on the client PC, or on a shared network resource. Here are two examples of how to use the /policy argument in a command line install for HP UPD: install /h /q /policy”\\networkshare\filename.xml /sm10.10.10.10 /...
Page 154: The Hp Managed Print Policies Xml File Format
The basic MPP XML file has the following format: Figure 8-3 (MPP) XML File Format A description of each XML tag is listed above is covered in detail in the table below. Note that some of these tags are optional while most of them are required. Table 8-39...
Page 155 An example of a 5 minute cache refresh value would look like <RefresPolicy>300000</RefresPolicy> 5 minutes is equal to 1000 x 60 x 5 which is 1000 milliseconds (or 1 second) times 60 seconds times 5 = 300000. This element (<Policy> node member) can be <CustomMPL>...
Page 156 MPL are available for printing. If not present, the default is to operate in Normal mode: <Restricted>enabled</Restricted> 142 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 157 <ShowDriverSettings> define whether the HP Universal Print Driver should allow a user to view/modify the HP Common Printing Settings. If not present, the default (true) is to allow the user to view and modify these driver settings. <ShowDriverSettings>false</ ShowDriverSettings> This element (<Usemode> node member) ) is used <ShowDeviceAddress>...
Page 158 This node (<Usemode> node number) defines the PrintSettings common print setting elements that will be applied to every destination address selected. 144 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 159 Control color printing by setting up templates that ColorAccess name="HP Default" define how and when color can be used. This is useful when restricting color printing to a specific time of day (for example, only during work hours) or a specific application (for example, only photo application software).
Page 160: The Hp Managed Printer Lists Xml File Format
The basic MPL XML file has the following format: Figure 8-4 MPL XML File Format A description of each XML tag listed above is covered in detail in the table below. Note that some of these tags are optional while most of them are required. Table 8-40...
Page 161 Product Name. It is used by the driver to help identify the printer if the MPL enabled driver is unable to communicate with the device directly.
Page 162 IPX/SPX, you must have the IPX/SPX client networking software installed on the computer. Some examples of a valid IPX/SPX address are: <IPXSPX>006240.00IEBB9BEB</IPXSPX> <IPXSPX>6420.AB168BEA</IPXSPX> 148 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 163 This is an optional tag to specify whether the printer <harddisk> has a hard disk drive installed in it or not. By default the MPL enabled driver assumes that the printer does not have a hard disk drive installed. The driver will attempt to get this hard disk drive information from the device itself it can communicate with it.
Page 164: Defining Custom Mpls From The Manager Print Policy (Mpp)
Through this tool you can change the number and location of each custom MPL and it will be available to the HP UPD users the very next time a HP UPD query is made. Unlike the install command line option to specify the custom MPL, when custom MPLs are specified through this tool, the HP UPD behavior and the MPLs made available to the HP UPD can change without having to touch each client computer.
Page 165: Supported Hp Upd Versions
Group Policy Object or create new, custom HP UPD Group Policy Objects for each user, group, or Organizational Unit. In addition to creating policies for the HP UPD, you can also enter the location of HP Managed Printer Lists created by the HP MPA or by exporting printer groups from your HP web Jetadmin database in XML format.
Page 166: Remove The Hp Upd Administrative Template
2003 and Windows XP. The following example creates a group policy object and sets it as the default policy for the entire domain, which in this case is named test.local. The procedure is similar for creating and linking group policy objects for organizational units and groups.
Page 167: Upgrade The Hp Upd Administrative Template
(version 4.1), policy can be enabled directly from the template settings, so no special installation switches are required. To install a new instance of the HP UPD with HP UPD Active Directory group policy enabled, use any of the following examples from a command line.
Page 168: Usemode Settings
Allow user group printers to OS Printers folder check box ● Device verify level. ◦ (Do not specify) ◦ Verify communication and compatibility with driver (High) 154 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 169 ◦ Always prompt for the destination when printing ◦ Only prompt if the last known driver is no ◦ Only prompt the first time a job is printed from Disabled Enabled Services tab Table 8-43 Enabled Services tab Option Description...
Page 170: Default Print Settings
Private Print Pin ● Edgeline QAC. ◦ Driver Default ◦ Black and White ◦ Black and White–Lock ◦ General Office 156 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 171: Color Access Control
Default Print settings (continued) Option Description ◦ General Office–Lock ◦ Professional ◦ Professional–Lock ● Allow special device information and offers to be displayed check box Disabled Color access control Application Filtering Table 8-45 Application Filtering Option Description Not Configured Enabled Select this option button to make the following options available.
Page 172: Status Notification Pop-Ups
Access HP Online Product Support check box–Allow users to select the HP Support link for product-specific online help. ● Alternate Online HP Support URL: field Disabled 158 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 173: Job Accounting
Select this option button to make the following options available. ● URL: field Disabled Job Delivery Job delivery information can be passed as xml to a Windows DLL function call or posted to an http or https server. Job Delivery Table 8-51 Job Delivery Option...
Page 174 Description Not Configured Enabled Select this option button to make the following options available. ● Job submit URL: field Disabled 160 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 175: Mpp Information Settings
Directory Group Policy object, and linked to the HP UPD Active Directory Administrative template within each Group Policy Object. Create HP Managed Printer Lists by using the HP MPA or by exporting printer lists from web Jetadmin. For each policy created, up to 40 HP Managed Printer Lists can be selected.
Page 176: Verification And Troubleshooting
When entering the path for printer lists created by HP MPA, you can cut-and-paste the direct location of the printer list by entering edit mode for the printer list, and cutting and pasting the Direct URL entry found at the bottom of the printer list.
Page 177: Final Test
Active Directory does not refresh settings immediately after you make a change to the Group Policy object. To refresh the settings on the client, you must log out and then log back in, or you can use the gpupdate utility with the /Force option run from a command window to force Active Directory to update the settings.
Page 178 164 Chapter 8 Manage the HP UPD using HP Managed Printing Administration (HP MPA) and ENWW Active Directory Group Policy...
Page 179: Manage Status Notification Pop-Ups
HP SureSupply ordering system and HP Instant Support page. The SNP feature, which displays during the submittal of a print job, is fully configurable through a variety of tools available to print administrators.
Page 180: Appendix A Manage Status Notification Pop–Ups
By querying the printer through SNMP get commands, network traffic is kept to a minimum and is only present during printing. If the HP UPD is unable to communicate with the printer, possibly due to security settings, or SNMP community names set on the printing products, then the pop-ups do not appear on the client PCs.
Page 181: Hp Special Offers Program
NOTE: The HP Special Offers Program is automatically disabled in an enterprise environment of 100 or more users, or if SNP runs on a print server queue. In these situations, the HP Special Offers Program cannot be enabled. The HP Special Offers Program enables HP to present HP customers with 'targeted' offers to buy HP and HP partner products, use HP and HP partner services, and learn more about HP and HP partner offerings.
Page 182: Use Device Settings Tab In The Property Page To Enable Or Disable Snp
SNP SNP can be enabled or disabled from the Device Settings tab of the driver with HP UPD 4.7 or later. Before HP UPD 4.7, SNP could only be disabled from the SNP window. When SNP was disabled, it could not be enabled through the SNP window.
Page 183: Use The Pop-Up Window To Enable/Disable Snp
Status Notification setting in the driver's Device Settings properties. ● When no HP MPA or AD policy is defined for SNP and SNP is enabled, the Printer Status Notification combo box in the Device Settings user interface is set to Enable. The user can modify this setting.
Page 184: Manage Snp With Hp Managed Printing Administration (Hp Mpa)
MPP to attain the desired SNP experience. The MPP tool is available at: www.hp.com/go/ mpa. Edit a policy, or create a new policy and use this screen to make the desired changes to affect the printer client behavior of the SNP. User Search capabilities on page 111 for more information.
Page 185 SSNPNotifyEventSetting REG_DWORD 0x00000001 (1) 0 = Disabled, 1 = When Printing, 2 = On Warnings or Errors 3 = On Errors only SSNPShowAlertLink REG_DWORD 0x00000001 (1) 0 = Hide, 1 = Show...
Page 186 172 Appendix A Manage Status Notification Pop–ups ENWW...
Page 187: Create Multi-Layered Mpl (Graphical) Views
To create this list of links, you need a series of web pages, with the top view page linking to the more detailed pages, until you finally work your way down to a particular managed printer list graphical view.
Page 188: Appendix B Create Multi-Layered Mpl (Graphical) Views
Create your managed printer list using the MPA tool. Refer to the HP Universal Print Driver System Administrator’s guide for instructions on how to do this. In the example above, we need to create 14 MPL’s. With MPA you can create clickable maps for the MPL (for the view type select Clickable map and click on Configure).
Page 189: Create The Web
The following is an HTML example of the New York state Web page, which displays MPL 12 and MPL 13 as two listed items in the UPD screen. These can also be displayed as maps if they are created in a different manner.
Page 190: Link Your Web
Use the following steps to link your Web pages: Start the MPA tool. Click Manage MPL View from the left menu, and then select the empty Browse for Printers in the United States. Expand Find a Printer and the click the empty MPL Search for printers in the United States.
Page 191: Use The Active Directory Administrative Template
Enter the URL of the starting Web page in the Path field. NOTE: If the file is a graphical view exported from MPA or created with a Web authoring tool (Image map, Printer Graphics View, or Tabular View), use the path prefix hpmpl:. The HP UPD converts hpmpl: to http:before accessing the Web server for the page.
Page 192 178 Appendix B Create multi-layered MPL (graphical) views ENWW...
Page 193: Third-Party Articles And Windows Printing Background
This appendix contains a list of useful articles. In addition, some background information about printing on Windows systems is also provided. The Microsoft articles listed in this appendix can be found on the Microsoft Knowledge Base Website using the following URL format: http://support.microsoft.com/kb/<article number>...
Page 194: Appendix C Third-Party Articles And Windows Printing Background
Windows Server 2008 or Windows Vista and that is under heavy stress The following table provides a list of URLs that contains miscellaneous background information. 180 Appendix C Third-party articles and Windows printing background ENWW...
Page 195 Windows Print Cluster Best Practices (Windows Server 2003 http://blogs.technet.com/b/askperf/archive/2010/11/12/ to Windows Server 2008 R2) windows-print-cluster-best-practices-for-windows- server-2003-to-windows-server-2008-r2.aspx NOTE: The listed article explains why HP UPD must be installed on the physical nodes and virtual node in a cluster. ENWW...
Page 196 182 Appendix C Third-party articles and Windows printing background ENWW...
Page 197: Frequently Asked Questions
The only time the printer would be queried every time it is printed to is in dynamic mode if for some reason the settings could not be cached due to folder write restrictions in the user’s %TEMP% and %TMP%...
Page 198: Appendix D Frequently Asked Questions
The static mode install command line switch, in versions 3.0 and newer, uses the port name specified by the /sm switch if the specified port exists. If that port does not exists, the HP UPD install creates a new port. In the normal operation of printing with the HP UPD, once the printer binds to a port, the job is delivered to that port (and associated port monitor) no matter what the port is named.
Page 199 When the driver is signed, part of the process is creating a hash of the contents of all the files that are part of the driver, including the .cfg or .cf_ file. If you alter even one bit in any file, the hash breaks.
Page 200: Driver Policy
(providing the port is not in use by another printer). Driver Policy Use this section to find answers to common questions regarding use of the HP UPD with HP MPA and Active Directory. What are managed printer lists and policies?
Page 201: Operating System
XPS print path requires a product that consumes native XPS, an application that sends native XPS and an XPS print driver to send XPS data to the an XPS print product. If each step in the path is not native XPS requires conversion of the print content. HP UPD does offer an HP XPS print driver.
Page 202 188 Appendix D Frequently Asked Questions ENWW...
Page 203: Hp Upd Deployment Worksheet
Do users have any special production or operational environments (non-application print) which require specialized drivers or non-standard printer drivers? Do any groups or users use PIN printing? If so, please specify the groups or users that use PIN printing. Port and protocol information Port Monitor ●...
Page 204: Appendix E Hp Upd Deployment Worksheet
Is there a print server for each location or are there regional print servers? ● If the answer is more than one, a checklist needs to be filled out for each of the servers that are to be created or migrated.
Page 205: Goals
Port name and/or IP address Driver List: ● Not all HP printer models are supported by HP UPD. Compare this newly created list to the list of products supported by HP UPD. ● Mark the list to indicate which queues will use HP UPD, and which queues will require a product specific driver.
Page 206 Driver Mapping ● Not all of the hp drivers on the existing system can be migrated to the HP UPD. Compare this newly created list to the list of products supported by HP UPD to develop a list of potential migration candidates.
Page 207: Point And Print Client Information
● Windows 7 32 bit _______ ● Windows 7 64 bit _______ Does the capability exist to run software or adjust client settings via login scripts or AD Group Policy? ____________ Direct IP printing General client information Citrix, or Terminal Services? _______ How many clients? ●...
Page 208: Goal
Upgrade-Upgrade existing printers on the client to the HP UPD traditional mode. Upgrade-Drivers: ● Run the prnmngr.vbs script on the client to create a list of the hp drivers currently on the client. ● If you create this list yourself, please include the following information.
Page 209: Hp Upd/Hp Mpa/Ad Customized Options
Are any security settings such as Access Control Lists (ACLs) configured for products at the printer or queue level? HP UPD/HP MPA/AD Customized Options Would you like policy or access control restrictions to be set based on user ID? Would you like Color access control to be set configured with Time of Day restrictions (days/hours)? Is there a preference to allow or disable specific applications (winword.exe, excel.exe, etc) to print in...
Page 210 196 Appendix E HP UPD Deployment Worksheet ENWW...
Page 211 These configurations allow for the simplest deployment and implement the full functionality of the HP UPD. All of the paths outlined on the flowcharts are supported, but following some of the paths may involve extra steps or limit the functionality of the HP UPD.
Page 212: Appendix F Hp Upd Deployment Flowcharts
Client Choose PDL: (PCL 5, PCL 6 or PS) The first step is to decide which HP UPD PDLs (Page Description Language) to install. The HP UPD offers a choice of postscript, PCL 5, and PCL 6. 198 Appendix F HP UPD Deployment Flowcharts...
Page 213: Citrix Environment
In this scenario the administrator replaces or upgrades client PC hardware or operating systems and uses the HP UPD. The administrator wants the new PC to have the same list of printers with the same names as the old PC to minimize impact on the users, or the users may not have administrator rights and can’t add printers.
Page 214: Client Driver Deployment And Software Distribution Systems
Create a login script that will perform the installation. ● Put the HP UPD on local file system or a file share that is accessible to all users. If the client users do not have administrative rights, then the installations need to be done either by someone that has administrator rights, or by a software distribution system.
Page 215: Update Server/Replace Server
This section applies to print server deployments only. Update server When considering an update to a operating production server, it is strongly advised to set up a test server and perform the initial upgrade and testing on the test server.
Page 216 Not all drivers are compatible with PintMig.exe, so the error log must be inspected after the restore. The PrintBrm.exe tool is only available on later version Microsoft operating systems such as Vista and Server 2008. PrintBrm.exe can import from a down level OS, but may not be able to restore to a down level OS.
Page 217: Client Printing
IP addresses from the old server. This information can be used later to create the new queues manually, or to automate the process by scripting. See Automating the process through scripting on page 219 for more information about automation and scripting.
Page 218 OS. Update client When updating a client, it is strongly advised to set up a test client and perform the initial upgrade and testing on the test client. See Versioning of printer driver shared files on page 215 for more information on versioning printer driver shared files.
Page 219: Policy
If an administrator wants to assign settings to one or more computers and wants the settings to apply to anyone that uses those computers, then the best way to set up those policies is to configure them at the time the driver is installed. If this is the case, refer to Create queues on page 209.
Page 220 HP Managed Printing Administration allows the administrator to set up arbitrary groups and to assign users to those groups. HP MPA also provides the means to set up a default policy, which is the policy that a user will receive if there is no specific user or group policy assigned to them. This way only exceptions to the general policy need to be managed, instead of adding all the users to the HP MPA database.
Page 221: Add/New Queues
If this is the only option, then HP recommends that a full backup of the server be made before any changes are done, so that in the event of a problem there is a fallback plan.
Page 222 Prepare list of drivers required for printer models. Once you have a list of all the printers, the next step is to decide what drivers to use. Refer to the list of printers supported by the HP UPD, in {Xref Error! Target does not exist.}.
Page 223: Create Queues
Will drivers other than the HP UPD be installed? The HP UPD ships with a current version of the Microsoft UNIDRV and PSCRIPT5 files. If drivers other than the HP UPD will be installed, follow these steps to verify all drivers you plan to install are compatible.
Page 224 DCU, you can use DCU to pre-configure the driver and then use install.exe, or the Add Printer Wizard, to install the driver and create print queues. Or you can use install.exe alone if it has all the desired options.
Page 225 Option must be specified when install.exe is run on all physical nodes. Manage Status Notification Pop–ups on page 165 for more information about turning off SNP Pop-ups. These install.exe options apply to all queues and all users. Otherwise, the settings apply only to the current user. Notes ●...
Page 226: Ports And Protocols
Ports and protocols This section applies to both server deployments and direct IP print deployments. Port Monitor? 212 Appendix F HP UPD Deployment Flowcharts ENWW...
Page 227 By default, the HP UPD uses, and HP recommends the use of, the Microsoft supplied Standard TCP/ IP port monitor for all network communications. If it is necessary to use the HP Standard Port Monitor, create and configure all the network ports before HP UPD print queue creation, or reconfigure the ports after installation.
Page 228: Replace Drivers
Replace drivers 214 Appendix F HP UPD Deployment Flowcharts ENWW...
Page 229: Versioning Of Printer Driver Shared Files
HP, or other manufacturer, or by installing a service pack, .NET framework, or hot fix from Microsoft. For that reason, it is important to know the current version of these files on your system, and if the installations of a driver, service pack, etc, will cause an upgrade. When an upgrade takes place, all drivers that use those shared files will be impacted, so steps must be taken to verify that all the drivers that use these shared files work with the latest versions.
Page 230 On the left, only one driver needs to be installed on the client in order to print to one or more products. On the right there is depicted a simple point and print configuration, in which only one driver needs to be vended down from the server to the client for printing.
Page 231 H P U n ive rsa l P rin tin g ( v5 .0 ) There are two solutions to this problem: One is to make sure that every client and every server in the enterprise is using the same version of driver. However, given the size of most networks this solution is impractical.
Page 232 When Server A is upgraded to HP UPD 5.X, it will see that HP UPD 5.X is already installed on the client (from the connection to Server B) and use it. 218 Appendix F HP UPD Deployment Flowcharts ENWW...
Page 233: Automating The Process Through Scripting
The Microsoft tools prnmngr.vbs and prnport.vbs can simplify the task of gathering information such as queue names, driver names, port names, IP addresses, etc, from the old server. This information can be used later to create the new queues either manually or to automate the process by scripting. Creating print queues and ports The Microsoft tools prnport.vbs, prnmngr.vbs and printUI.dll can simplify the task of creating print...
Page 234 220 Appendix F HP UPD Deployment Flowcharts ENWW...
Page 235: Glossary Of Terms
USB ports. Driver Name The Driver name is defined by the vendor and read by the Microsoft operating system from the driver's *.inf file. To view the "Driver" name, from the Printer's folder select an installed...
Page 236: Appendix G Glossary Of Terms
Term Definition as related to the HP UPD Duplex Printing on both sides of a single sheet; opposite of the terms Simplex or Single Side. Dynamic mode Selected during installation of HP UPD and opposite of traditional mode. Dynamic mode locates network printers within your subnet or by providing the printer name or address on any subnet of the network.
Page 237 Settings tab, the HP UPD will communicate with the device to retrieve device capabilities directly from the device. Information passed to the device can be in the form of a Job Capability Ticket over HTTP, SNMP response over the HP UPD, Dot4 or LEDM.
Page 238 "HP Universal Printing PCL 6 (v5.1)". Placing the version of the HP UPD the Driver name allows more than one version of the HP UPD to be installed onto the same system. The features of the driver are the same as the HP UPD Non-Version Specific.
Page 239: Symptoms
What is the printer description language, PS, PCL5, or PCL6? Is this a new installation of the HP UPD, or an upgrade of an existing HP UPD installation? Is the installation HP UPD onto the server, the print client, or vended from print server to client...
Page 240: Appendix H Support Information To Collect
Printers folder- Server Properties- Drivers tab - Add or Reinstall Custom printUI.dll. Determine which port is in use (TCP, LPT1 etc). Open the Printers folder, right-click the printer name, select Properties and then click the Ports tab. Which Port is selected? What settings are defined, if applicable, for the port (select Configure Port)? Determine which print processor is in use.
Page 241 Client–operating system and Citrix client version Auto created printers configuration Client printers or session printers? If client printers, what driver is mapped to the client for auto-creation (Citrix UPD; HP UPD; HP model specific driver)? ENWW 3) Environment specifications 227...
Page 242: Printer Information
Printed on the configuration page (last 3 items). ◦ Printed from the control panel or Embedded Web Server (entire log). d. Device configuration page. The product configuration can be obtained with either of the following methods. ● Printing at the printer control panel.
Page 243: Application
Printers folder- Properties - Print Test Page. Scan of printed document: After printing a page, use a colored pen to mark up and identify the issue with the printed output. Scan the marked up page back to a distributable computer file format.
Page 244 Microsoft crash dump file XP/Server 2000, 2003 and 2008: http://support.microsoft.com/kb/254649 (dump files, when enabled, are stored by default in %SystemRoot%\Minidump folder). VISTA: http://support.microsoft.com/kb/931673 (dump files, when enabled, are stored by default in Drive:\Users\UserName\AppData\Local\Temp) Directory file listing: C:\>DIR %SYSTEMROOT\system32\spool\drivers /s >C:\w32x86.tx SetupAPI.log: Located in %SYSTEMROOT%...
Page 245: Index
Auto printer discover 120 UseMode settings 154 User Groups 137 Clickable image map view User configuration 153 HP MPA Setup Wizard 98, 99 User Interaction Settings 154 HP MPA, install Create a new list 120 User Search Capabilities 158 HP MPA Setup Wizard 98...
Page 246 User Groups traditional mode 23 Status & Supplies Notification Associate with a policy 138 traditional mode, description settings 113 Create a new user group 137 Status Notification Popups Edit an existing user group uninstall 49 (SNPs) 113 HP UPD Active Directory...

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HP 2605dn Print Drivers System Administrator Manual

Table of Contents

Hp Universal Print Driver System Administrator's Guide Overview (Continued)

Software Description

Appendix A Manage Status Notification Pop–Ups

Appendix B Create Multi-Layered MPL (Graphical) Views

Appendix C Third-Party Articles and Windows Printing Background

Appendix D Frequently Asked Questions

Appendix E HP UPD Deployment Worksheet

Appendix F HP UPD Deployment Flowcharts

Appendix G Glossary of Terms

Appendix H Support Information to Collect

Index

Quick Links

Chapters

Troubleshooting

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Summary of Contents for HP HP 2605dn Print Drivers