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Dell XPS C100J Quick Reference Manual
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Dell XPS C100J Quick Reference Manual

Dell desktop computer quick reference guide
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See also: Service Manual , User Manual
Dell™ XPS™ 730/730X
Quick Reference Guide
Model DCDO
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell XPS C100J

  • Page 1 Dell™ XPS™ 730/730X Quick Reference Guide Model DCDO w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, XPS, DellConnect, and YOURS IS HERE are trademarks of Dell Inc.; Intel and Core are either trademarks or registered trademarks of Intel Corporation in the U.S.

  • Page 3: Table Of Contents

    Contents Finding Information Setting up Your Computer Front and Back View of the Computer Front View Front I/O Connectors Back View Back I/O Connectors Setting up the Computer Installing Your Computer in an Enclosure Connecting to a Network System Configuration Network Configuration (XPS 730 Only) Network Advanced Features Graphics Configuration...
  • Page 4 Power Problems Restoring the Operating System Using Microsoft Windows System Restore Using Dell PC Restore and Dell Factory Image Restore Contents ..... .
  • Page 5 ..... . Macrovision Product Notice Contacting Dell Index .......
  • Page 6 Contents...

  • Page 7: Finding Information

    The Operating System media is a CD or DVD that may have shipped with your computer. Service Manual The Service Manual for your computer can be found at support.dell.com. Contents • Use the Service Tag to identify your computer when you use support.dell.com or contact support.
  • Page 8 Document/Media/Label (continued) Dell Technology Guide The Dell Technology Guide is available at support.dell.com. Microsoft ® Windows ® License Label Your Microsoft Windows License is located on your computer. Product safety and warranty information is available as a hardcopy with your computer.

  • Page 9: Setting Up Your Computer

    Setting up Your Computer Front and Back View of the Computer Front View Setting up Your Computer...
  • Page 10 front panel LEDs (3) front I/O connectors 3.5-inch drive bays (2) 5.25-inch drive bays (4) front panel LEDs (4) optical drive tray eject buttons (4) front panel LEDs (3) power button Setting up Your Computer Multi-colored LEDs provide illumination for the front of the computer.
  • Page 11 hard-drive activity LED computer stand The hard drive LED is on when the computer reads data from or writes data to the hard drive. The LED may also be on when a device such as your CD player is operating. Attach the computer stand to provide stability to the system.

  • Page 12: Front I/O Connectors

    Front I/O Connectors 1 IEEE 1394 connector 2 microphone connector 3 headphone connector 4 USB 2.0 connectors (2) Setting up Your Computer Use the IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices. Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.

  • Page 13: Back View

    Back View 1 power connector Insert the power cable. The appearance of this connector may differ from the illustration. 2 Built in Self Test Indicates power availability for the power supply. (BIST) LED 3 BIST switch Use to test the power supply. 4 back panel LEDs Multi-colored LEDs provide illumination for the card slots on the back of the computer.

  • Page 14: Back I/O Connectors

    5 card slots 6 back I/O connectors 7 rear I/O LED board Back I/O Connectors mouse connector keyboard connector RCA S/PDIF connector optical S/PDIF connector IEEE 1394 connector rear surround Setting up Your Computer Access connectors for any installed PCI or PCI Express (PCIe) cards.
  • Page 15 On computers with a sound card, use the connector on the card. microphone Use the (pink) microphone connector to attach a connector personal computer microphone for voice or musical input into a sound or telephony program. side surround Use the (silver) side surround connector to attach sound additional speakers.
  • Page 16 network adapter connectors 1 - network activity LED 2 - link integrity USB 2.0 connectors eSATA connector Setting up Your Computer Use the network adapter connector to attach your computer to a network or broadband device. Connect one end of a network cable to either a network jack or your network or broadband device, and then connect the other end of the network cable to the network adapter connector on your computer.

  • Page 17: Setting Up The Computer

    Setting up the Computer Your computer ships with the computer stand already installed. With the computer sitting in an upright position, carefully lift the rear of the computer, and extend the stabilizing feet fully. The extended feet ensure maximum system stability. Setting up Your Computer...

  • Page 18: Installing Your Computer In An Enclosure

    Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, causing it to overheat. It is not recommended to install the computer in an enclosure. However, if you must install the computer in an enclosure, refer to the following guidelines: CAUTION: The operating temperature specifications reflect the maximum...
  • Page 19 • If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 centimeters (2 inches) of clearance from the back of the computer to the wall to permit airflow required for proper ventilation. •...

  • Page 20: Connecting To A Network

    Connecting to a Network To connect the system to a network: 1 Connect one end of a network cable to your network device (router, network switch, cable modem/DSL). 2 Connect the other end of the network cable to one of the network adapter connections on the back of your computer.

  • Page 21: System Configuration

    NOTE: Some features listed below may not be available or may vary on a Dell™ XPS™ 730X computer. For more information, go to the Dell Support website at support.dell.com. Dell ships your computer to you already configured. This section details instructions in case you need to re-create or modify your system’s...

  • Page 22: Graphics Configuration

    Before you perform any of the procedures in this section, follow the safety instructions that shipped with your computer. Dell has configured your graphics sub-system to perform a wide range of applications. You may customize your graphic's configuration and performance to fit your personal needs.

  • Page 23: Nvidia Sli And Ati Crossfire Technologies

    Changing the Display Setting to Support Two or More Monitors After connecting the additional displays you will need to enable them in the video driver software. The exact steps to do this vary by video card and installed driver revision, however, in most cases this can be done via the video card’s Control Panel applet (NVIDIA Control Panel or ATI Catalyst Control Center).
  • Page 24 Enabling ATI Crossfire Technology Supporting Crossfire technology requires two or more compatible, ATI Crossfire-capable graphics cards, a Crossfire bridge (for the best performance) and the latest available driver revision. Enabling ATI Crossfire technology is done via the ATI Catalyst Control Center applet found in the Windows Control Panel.

  • Page 25: Optimizing Performance

    NOTE: Some features listed below may not be available or may vary on a Dell™ XPS™ 730X computer. For more information, go to the Dell Support website at support.dell.com. Dell has configured your computer to operate optimally across a wide range of applications.

  • Page 26: Nvidia Performance

    (Enthusiast System Architecture). ESA is a PC protocol for real-time monitoring and control of system’s thermal, electrical, acoustic, and operating characteristics. For the advanced user, Dell has pre-installed applications for monitoring and "tweaking" the performance of installed, ESA compatible components. For more information about ESA, see nvidia.com/object/nvidia_esa.html...

  • Page 27: Nvidia Monitor

    View System Information This section of the NVIDIA Control Panel allows you to view version information for the computer and installed drivers. This information can be saved to a file for further review and also for technical support scenarios. Profile Policies The Profile Policies section allows you to define when and how profiles saved in the Device Settings section are used.
  • Page 28 Optimizing Performance...

  • Page 29: Troubleshooting

    Diagnostic Tools Dell™ Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" on page 38 and run Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics only operate on Dell computers. You can run Dell Diagnostics from your hard drive or from the Drivers and Utilities media.
  • Page 30 Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 5 After all tests are complete, close the test window to return to the Dell Diagnostics Main Menu. 6 Close the Main Menu window to exit Dell Diagnostics and restart the computer.
  • Page 31 Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 11 After all tests are complete, close the test window to return to the Dell Diagnostics Main Menu. 12 Remove the Drivers and Utilities media, then close the Main Menu window to exit Dell Diagnostics and restart the computer.

  • Page 32: Mp Memory Test

    Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 72).

  • Page 33: Getting More Help

    In addition, using your Service Tag, Dell can link you to the most relevant dell.com web pages for information about your warranty, ordering accessories, and details about installing recommended drivers and downloads.

  • Page 34: Dell Support 3

    • Learn more about Dell Support 3. • Turn off Dell Support 3. For more information about Dell Support 3, click the question mark (?) at the top of the Dell Support 3 window. To access Dell Support 3: •...

  • Page 35: Dell Pc Checkup

    The monthly version is available as an annual subscription and is a feature of Dell Support 3, a complimentary application that provides real-time health scans and information on how to maintain your computer (see "Dell Support 3" on page 34).

  • Page 36: Dellconnect

    DellConnect™ DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection, diagnose the problem, and repair it. The associate works with your permission under your supervision, and you can work with Dell’s associate during the troubleshooting session.

  • Page 37: Beep Codes

    If your computer emits a series of beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify the cause (see "Dell™ Diagnostics" on page 29). 3 See "Contacting Dell" on page 72 for instructions on obtaining technical assistance.

  • Page 38: Solving Problems

    Code Description (repetitive short beeps) BIOS ROM checksum in progress or failure. Possible motherboard failure. No memory detected. Possible motherboard failure. • Chipset error • Time-of-day clock test failure • Gate A20 failure • Super I/O chip failure • Keyboard controller test failure RAM Read/Write failure.

  • Page 39: Drive Problems

    — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see the Service Manual at support.dell.com). If replacing the battery does not solve the problem, contact Dell.

  • Page 40: Memory Problems

    F Y O U E X P E R I E N C E E M O R Y P R O B L E M S • Reseat the memory modules (see the Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

  • Page 41: Power Problems

    • Ensure that the main power cable and front panel cable are securely connected to the system board (see the Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see the Service Manual at support.dell.com).

  • Page 42: Restoring The Operating System

    Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting...
  • Page 43 Starting System Restore Windows XP: CAUTION: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start→...

  • Page 44: Restore

    If possible, back up the data before using these options. Use Dell PC Restore or Dell Factory Image Restore only if the Microsoft Windows System Restore did not resolve your operating system problem.
  • Page 45 7 After the computer restarts, click OK. Windows Vista: Dell Factory Image Restore Using Factory Image Restore: 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer.

  • Page 46: Reinstalling The Operating System

    NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.
  • Page 47 NOTE: It is strongly recommended that you use the provided Dell Operating System media when reinstalling the operating system. The Dell media includes all necessary drivers required to install Windows XP. Using retail or third party media may require the user to provide additional drivers during the installation of the operating system.

  • Page 48: Reinstalling Windows Vista

    10 Type the computer name in the Computer Name: field if you want to change it from the name provided. NOTE: For Windows XP Professional Edition users, type a password in the Administrator Password: field and then type the same password in the Confirm Password: field.
  • Page 49 Windows Vista. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows Vista unless a Dell technical support representative instructs you to do so. 1 Insert the Operating System media into the DVD drive of the computer.

  • Page 50: Using The Drivers And Utilities Media

    2 When the Drivers and Utilities installation program starts you may be prompted to install the software. If so, follow the prompts on the screen. 3 In the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer.

  • Page 51: Recommended Driver Installation Order

    Desktop System Software (may be located under the Utilities section) Chipset Drivers 2 Core Component Drivers Video Card Driver NIC / Modem Audio Card Drivers 3 Peripheral Drivers - (Install these drivers as applicable) Mouse / Keyboard Camera TV Tuner Bluetooth 4 Utilities Dell Support Center Troubleshooting...
  • Page 52 Troubleshooting...

  • Page 53: Configuring The Bios

    Certain changes can cause your computer to work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press <F2> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time.

  • Page 54: System Setup Screens

    System Setup Screens The System Setup window displays current or changeable configuration information for your computer. Information is divided into five areas: the menu field, the options list, the active options field, the help field, and key functions. Menu — Appears on top of the System Setup window. This field provides a menu to access to the System Setup options.

  • Page 55: System Setup Options

    NOTE: The System Setup options listed below are for a Dell XPS™ 730 computer. The options may vary for a Dell XPS 730X computer. For more information, see the Service Manual on the Dell Support website at support.dell.com. Main Displays the system date.
  • Page 56 Advanced Allows you to enable or disable the CPU features that enhance the performance of the system. Configuration • CPU Multiplier—The CPU multiplier multiplied by the front-side bus (FSB) clockspeed determines the core speed of the processor. CPU core clock = FSB Frequency/4 x CPU multiplier •...
  • Page 57 Advanced (continued) Allows you to enable or disable the integrated devices and ports Integrated on your system. Peripherals • Halt On—Sets the type of error to halt the system during POST. (All errors, No errors, All errors but keyboard errors) •...
  • Page 58 Advanced (continued) Enables or disables a user to define or change any values related IDE/SATA to IDE or SATA devices such as hard drives, optical drives, and so Configuration on connected to the computer. • HDD S.M.A.R.T Capability—Enables the hard drive S.M.A.R.T.
  • Page 59 Advanced (continued) Enables you to set the system clock mode. Displays the following Overclock parameters and current value for each parameter: Configuration • CPU Frequency, MHz—Displays the current setting. • CPU Multiplier—Displays the current setting. • FSB-Memory Clock Mode—Allows you to set the system clock mode: –...
  • Page 60 Advanced (continued) Enables you to configure the voltage of the CPU core, FSB, Overvoltage memory voltage, and chipset voltage. Configuration • CPU Core—Allows you to set the voltage level for the CPU core (CPU VID). • CPU FSB—Allows you to set the voltage level for the CPU FSB (CPU VTT).
  • Page 61 Power Specifies the Advanced Configuration and Power Interface ACPI Suspend (ACPI) suspend type. ACPI is a power management Type specification which enables the operating system to control the amount of power given to each device attached to the computer. The default is S3. Specifies the behavior of the system after recovering from AC Recovery a power loss.

  • Page 62: Boot Sequence

    You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Drivers and Utilities media, but you want the computer to boot from the hard drive when the diagnostic tests are complete.
  • Page 63 3 When the DELL logo appears, press <F12> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals until the Boot Device Menu appears.
  • Page 64 Configuring the BIOS...

  • Page 65: Specifications

    Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Dell™ XPS™ 730 Processor type Intel (Performance dual core) Intel Core2 Quad...
  • Page 66 Computer Information Dell XPS 730 Chipset nForce 790i SLI Northbridge nForce 790i SLI SPP Southbridge nForce 790i SLI MCP BIOS chip (NVRAM) 8 Mb two integrated network interfaces capable of 10/100/1000 Mbps communication Dell XPS 730 Video Type dual PCIe x16 Generation 2...

  • Page 67: A Appendix

    Expansion Bus Dell XPS 730 Bus throughput x1 slot bidirectional speed — 2.5 Gbps PCI Express x16 Generation 2 Connector two x16 Connector size 164 pins Connector data 16 PCI Express lanes width (maximum) Bus throughput x16 slot bidirectional speed —...
  • Page 68 = Supported; = Not supported Connectors External connectors IEEE 1394a Network adapter PS/2 (keyboard and mouse) two 6-pin mini-DIN Audio Drive Appendix Dell XPS 730 ✓ ✓ ✓ ✓ ✓ ✓ ✓ two 3.5-inch drive bays four 5.25-inch drive bays four 3.5-inch drive bays...
  • Page 69 Hard-drive access LED Link integrity LED (on integrated network adapter) Activity LED (on integrated network adapter) Standby power LED Dell XPS 730 one 40-pin connector six 7-pin connectors one 34-pin connector one 4-pin connector; five 3-pin headers two 124-pin connectors...
  • Page 70 Controls and LEDs (continued) Front panel LEDs Back panel LEDs Power DC power supply Wattage Voltage (see the safety instructions that shipped with your computer) Optional UPS Backup battery Physical Height Without stand With stand Width Without stand With stand Depth Weight Typical configuration...

  • Page 71: Macrovision Product Notice

    Environmental Temperature Operating Storage Relative humidity Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.

  • Page 72: Contacting Dell

    If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.

  • Page 73: Index

    14 network adapter, 16 power, 13 sound, 15 USB, 12, 16 contacting Dell, 72 Dell contacting, 71-72 Dell Network Assistant, 35 Dell Support 3, 34 Dell Technology Guide, 8 DellConnect, 36 diagnostics beep codes, 37 documentation Dell Technology Guide, 8...
  • Page 74 hard drive problems, 40 hardware beep codes, 37 conflicts, 38 Hardware Troubleshooter, 38 headphone connector, 12, 15 IEEE connectors, 12, 14 IRQ conflicts, 38 keyboard connector, 14 memory problems, 40 mouse connector, 14 Index network connector, 16 NVIDIA ESA, 26 NVIDIA FirstPacket, 21 NVIDIA Performance, 26 operating system...
  • Page 75 71 expansion bus, 66 memory, 65 physical, 70 power, 70 processor, 65 technical, 65 video, 66 support contacting Dell, 71-72 System Setup, 25, 53 system setup, 53 entering, 53 options, 55 screens, 54 TCP/IP acceleration, 22 telephone numbers, 72 troubleshooting...
  • Page 76 Index...

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