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Compaq CL380 - ProLiant - 256 MB RAM Software User's Manual
Compaq CL380 - ProLiant - 256 MB RAM Software User's Manual

Compaq CL380 - ProLiant - 256 MB RAM Software User's Manual

Compaq proliant cl380 software user guide
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ProLiant CL380
Software User Guide
Fourth Edition (December 2000)
Part Number 157839-004
Compaq Computer Corporation

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Summary of Contents for Compaq CL380 - ProLiant - 256 MB RAM

  • Page 1 ProLiant CL380 Software User Guide Fourth Edition (December 2000) Part Number 157839-004 Compaq Computer Corporation...
  • Page 2 All other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
  • Page 3: Table Of Contents

    About This Guide Text Conventions.......................vii Symbols in Text....................... viii Symbols on Equipment.................... viii Rack Stability ......................ix Getting Help ........................x Compaq Technical Support ..................x Compaq Website....................xi Compaq Authorized Reseller................xi Chapter 1 System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition Configuring the System ...................
  • Page 4 Compaq ProLiant CL380 Software User Guide Chapter 2 System Setup and Configuration for Microsoft Windows 2000 Advanced Server Configuring the System ................... 2-2 Preconfiguration Checks................... 2-2 Configuring the Server Nodes................2-2 Configuring the Shared Storage................ 2-4 Installing Cluster Service on the Server Nodes..........2-5 Manual Installation Using SmartStart ..............
  • Page 5 Error and Warning Messages................. 4-37 CRErase Utility Information.................. 4-37 Chapter 5 Integrated Management Log Multiple Ways of Viewing the Log ................. 5-1 Compaq Insight Manager ................. 5-2 Compaq Survey Utility..................5-3 List of Events......................5-3 Chapter 6 System Management Cluster Management Concepts Using Microsoft Windows NT Server 4.0, Enterprise Edition, or Windows 2000 Advanced Server .........
  • Page 6 Compaq ProLiant CL380 Software User Guide System Management continued Microsoft Cluster Administrator ................6-10 Novell ConsoleOne ....................6-11 Backing Up Your Cluster..................6-11 Managing Cluster Performance................6-13 Index...
  • Page 7: About This Guide

    About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
  • Page 8: Symbols In Text

    Compaq ProLiant CL380 Software User Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
  • Page 9: Rack Stability

    About This Guide ix Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 10: Getting Help

    In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest Compaq Technical Support Phone Center.
  • Page 11: Compaq Website

    About This Guide xi Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet at http://www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518.
  • Page 12: System Setup And Configuration For Microsoft Windows Nt Server 4.0, Enterprise

    Microsoft Windows NT Server 4.0, Enterprise Edition NOTE: If you purchased your Compaq ProLiant™ CL380 with a factory-installed operating system, refer to the factory-installed operating system software user guide supplied with your ProLiant CL380 for instructions on completing the software installation.
  • Page 13: Configuring The System

    Enter. This allows you to see all of the hardware settings. 6. Select Step 3: View or Edit Details. 7. Press the down arrow to select Compaq 64-Bit Dual Channel Wide Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading titled SCSI ID.
  • Page 14 System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-3 8. Press F10 to exit. 9. Select Step 5: Save and Exit, then press Enter and wait for the Compaq Array Configuration Utility to start. NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array Controller.
  • Page 15: Configuring Server Node 2

    1 setup. NOTE: Compaq recommends that you create a 100-MB quorum drive to store cluster information. The quorum drive may be a logical drive that is part of an array.
  • Page 16 9. Press F10 to exit. 10. Select Step 5: Save and Exit, then press Enter and wait for the Compaq Array Configuration Utility to start. NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array Controller.
  • Page 17 Help button. IMPORTANT: Microsoft Windows NT Server 4.0, Enterprise Edition, does not detect the presence of both network adapters correctly in the Compaq ProLiant CL380. When the operating system attempts to set up the network adapters, you will see information pertaining to only one adapter.
  • Page 18: Manual Installation Using Smartstart

    Microsoft Windows NT Server 4.0, Enterprise Edition Compaq Server Support for Microsoft Windows NT 4.0 (SSD) diskettes NOTE: Compaq Server Support for Microsoft Windows NT 4.0 (SSD) diskettes are made by using the Diskette Builder utility located on the SmartStart and Support Software CD.
  • Page 19 SCSI ID 7, then server node 2 must be set to ID 6. 8. Press F10 to exit. 9. Select Step 5: Save and Exit, then press Enter and wait for the Compaq Array Configuration Utility to start. 10. When the Array Configuration Utility starts, select Continue, then click Next.
  • Page 20 19. Insert the Compaq Server Support for Microsoft Windows NT 4.0 diskette that contains CPQARRY2.SYS into the diskette drive and press Enter.
  • Page 21: Configuring Server Node 2

    1 setup. NOTE: Compaq recommends that you create a 100-MB quorum drive to store cluster information. The quorum drive may be a logical drive that is part of an array.
  • Page 22 Enter. After making a new selection, press Enter to accept the change. 9. Press F10 to exit. 10. Select Step 5: Save and Exit, then press Enter and wait for the Compaq Array Configuration Utility to start. 11. When the Array Configuration Utility starts, select Continue, then click Next.
  • Page 23 20. Insert the Compaq Server Support for Microsoft Windows NT 4.0 diskette that contains CPQARRY2.SYS into the diskette drive and press Enter.
  • Page 24 27. Complete the installation on server node 2 by installing MSCS and the latest Service Pack, if applicable. Restart the system. 28. To ensure latest Compaq drivers have not been overwritten by the service pack, rerun the Server Support Software.
  • Page 25: Verifying Creation Of The Cluster

    1-14 Compaq ProLiant CL380 Software User Guide Verifying Creation of the Cluster After the software is installed, use the following steps to verify the creation of the cluster. 1. Shut down and power down both server nodes. 2. Power down and then power up the shared storage area.
  • Page 26: Verifying Server Node Failover

    System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-15 Verifying Server Node Failover NOTE: When running the failover test, start with the least complex test. Do not run any client activity while testing failover events. Follow these steps to verify failover of a server node: 1.
  • Page 27 1-16 Compaq ProLiant CL380 Software User Guide 4. Ensure the network client can access the IP address added in Step 2. From the network client, execute a PING command using the cluster IP address as the argument. NOTE: Regardless of whether you are using WINS or DHCP, you can execute the DOS command “PING”...
  • Page 28: Setting Up Cluster Groups And Cluster Resources

    Although details of these procedures are beyond the scope of this guide, several documents are available from both Microsoft and Compaq to assist you with these final steps. The best source of information concerning the steps to configure cluster groups and cluster resources is Microsoft’s Cluster Server Administrator’s...
  • Page 29 System Setup and Configuration for Microsoft Windows 2000 Advanced Server NOTE: If you purchased your Compaq ProLiant CL380 with a factory-installed operating system, refer to the factory-installed operating system software user guide supplied with your ProLiant CL380 for instructions on completing the software installation.
  • Page 30: Configuring The System

    RAID controller must have a unique SCSI ID number. IMPORTANT: Server nodes 1 and 2 cannot have the same SCSI ID. Compaq recommends that server node 1 be set with SCSI ID 6 and server node 2 be set with SCSI ID 7.
  • Page 31 System Setup and Configuration for Microsoft Windows 2000 Advanced Server 2-3 b. Select Step 3: View or Edit Details. c. Press the down arrow to select Compaq 64-Bit Dual Channel Wide Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading titled SCSI ID.
  • Page 32: Configuring The Shared Storage

    2 has been isolated from the shared storage area, installation of the operating system will continue normally. After the Compaq Support Paq for Windows 2000 has been applied (step 14 on page 2-3), reboot server node 2 and press the shared storage isolator board button again to allow server node 2 to gain access to the shared storage area.
  • Page 33: Installing Cluster Service On The Server Nodes

    NOTE: When using the CR3500 Configuration Utility, it is only necessary to configure the shared drives from server node 1. NOTE: Compaq recommends that you create a 100-MB quorum drive to store cluster information. The quorum drive may be a logical drive that is part of an array.
  • Page 34: Manual Installation Using Smartstart

    7. If you elected to install the latest operating system service pack, run the Compaq Support Paq for Windows 2000 to ensure that the latest Compaq drivers have not been overwritten during the installation of the service pack.
  • Page 35 RAID controller must have a unique SCSI ID number. IMPORTANT: Server nodes 1 and 2 cannot have the same SCSI ID. Compaq recommends that server node 1 be set with SCSI ID 6 and server node 2 be set with SCSI ID 7.
  • Page 36 12. After installing Windows 2000 Advanced Server, install the Compaq Support Paq for Windows 2000 located on the SmartStart and Support Software CD. Accept all devices chosen by the Compaq Support Paq for Windows 2000 and restart the system when the installation completes.
  • Page 37: Configuring The Shared Storage

    2 has been isolated from the shared storage area, installation of the operating system will continue normally. After the Compaq Support Paq for Windows 2000 has been applied (step 12 on page 2-8), reboot server node 2 and press the shared storage isolator board button again to allow server node 2 to gain access to the shared storage area.
  • Page 38: Installing Cluster Service On The Server Nodes

    3. If you elected to install the latest operating system service pack, run the Compaq Support Paq for Windows 2000 to ensure that the latest Compaq drivers have not been overwritten during the installation of the service pack.
  • Page 39: Verifying Creation Of The Cluster

    System Setup and Configuration for Microsoft Windows 2000 Advanced Server 2-11 7. If you elected to install the latest operating system service pack, run the Compaq Support Paq for Windows 2000 to ensure that the latest Compaq drivers have not been overwritten during the installation of the service pack.
  • Page 40: Verifying Server Node Failover

    2-12 Compaq ProLiant CL380 Software User Guide Figure 2-1. Microsoft Cluster Administrator Verifying Server Node Failover NOTE: When running the failover test, start with the least complex test. Do not run any client activity while testing failover events. Follow these steps to verify failover of a server node: 1.
  • Page 41: Verifying Network Client Failover

    System Setup and Configuration for Microsoft Windows 2000 Advanced Server 2-13 Verifying Network Client Failover After you have verified that each server node is running correctly as a part of the cluster, the next step is to verify that network clients can interact with the cluster.
  • Page 42: Setting Up Cluster Groups And Cluster Resources

    The best source of information concerning the steps to configure cluster groups and cluster resources is the Microsoft Windows 2000 Advanced Server documentation. Refer to that documentation for detailed setup information. For a current listing of additional Compaq technical documents, refer to the Compaq website: http://www.compaq.com...
  • Page 43: System Setup And Configuration For Novell Netware

    Have the following items available as you configure your Compaq ProLiant CL380. Hardware Configuration and Installation Poster Compaq SmartStart and Support Software CD 4.90 or later Compaq Management CD 4.90 or later Compaq SmartStart Installation Poster Novell NetWare 4.2 or NetWare 5.1 software and documentation Novell High Availability Server for NetWare 4.2 or NetWare Cluster...
  • Page 44: Configuring The System

    3-2 Compaq ProLiant CL380 Software User Guide Configuring the System The sections below provide instructions for configuring your ProLiant CL380 system with Novell NetWare 4.2 or NetWare 5.1. Preconfiguration Checks 1. Be sure you have sufficient software rights and licenses to install the operating system and software applications on each server.
  • Page 45: Configuring Server Node 2

    SCSI ID 6, then server node 2 must be set to ID 7. 8. Press F10 to exit. 9. Select Step 5: Save and Exit, then press Enter and wait for the Compaq Array Configuration Utility to start. NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array Controller.
  • Page 46 SCSI ID 6, then server node 2 must be set to ID 7. 9. Press F10 to exit. 10. Select Step 5: Save and Exit, then press Enter and wait for the Compaq Array Configuration Utility to start. NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array Controller.
  • Page 47 System Setup and Configuration for Novell NetWare 3-5 15. The Product Selection window appears. Follow the guided installation process. If you need help, refer to the online help by clicking on the Help button. 16. Once NetWare has been loaded, enter (for NetWare 4.2) or LOAD INSTALL at the NetWare System Console prompt.
  • Page 48: Configuring The Cluster For Netware 4.2

    3-6 Compaq ProLiant CL380 Software User Guide Configuring the Cluster for NetWare 4.2 Novell High Availability Server (NHAS) is the software needed to run the clustering aspect of the ProLiant CL380 when running NetWare 4.2. This software must be installed after NetWare 4.2 has been installed on each server node and at least one volume from the shared storage array has been mounted to each server node.
  • Page 49: Installation Of Nhas

    System Setup and Configuration for Novell NetWare 3-7 Each server in the cluster must have an internal hard drive that is not part of the shared subsystem. A SYS: volume on the shared subsystem is potentially damaging. NetWare volumes can span multiple drives. When a volume spans more than one drive, all of the drives that it spans must either be shared or not shared.
  • Page 50: Verifying Functionality Of The Cluster

    3-8 Compaq ProLiant CL380 Software User Guide Verifying Functionality of the Cluster Now that the software is installed, you can verify the creation of the cluster from the NHAS Console. All three links under Connection Status will show CONNECTED. See Figure 3-1.
  • Page 51: Verifying Server Node Failover

    Be sure this partition can be readily seen through both server nodes. 3. Set up the redundant Network Interface Card (NIC) in the Compaq ProLiant CL380 to connect to the main network link. Use CPQANS.LAN to create fault-tolerant NICs in each server node.
  • Page 52: Verifying Ncs Cluster Creation

    3-10 Compaq ProLiant CL380 Software User Guide 5. Enter the name of the server node you want to add to the cluster, or browse and select one from the list, and then click Add to Cluster. Repeat this step for the second server node to add to the cluster. When you add a server node to a cluster, NetWare Cluster Services automatically detects the server node’s IP address.
  • Page 53: Cr3500 Configuration Utility

    Chapter CR3500 Configuration Utility This chapter provides instructions for using the Compaq CR3500 Configuration Utility and describes methods to configure your CR3500 controller quickly and easily. The CR3500 Configuration Utility is located on the Compaq SmartStart and Support Software CD.
  • Page 54: Online Help

    Install a redundant CR3500 controller (optional). To install a redundant CR3500 controller, refer to the Compaq ProLiant CL380 User Guide. Determine which fault tolerance method and logical drive configuration you want to use. For more information on RAID levels, refer to the...
  • Page 55: Cr3500 Configuration Utility Features

    2. From the Explorer window, go to the CR3500 directory on the SmartStart and Support Software CD and run SETUP.EXE. This will install the CR3500 Configuration Utility to the server node. 3. Select Start, Compaq System Tools, CR3500 Utility to run the utility.
  • Page 56: Serial Connection

    4-4 Compaq ProLiant CL380 Software User Guide 4. A connection window appears (Figure 4-1). Figure 4-1. CR3500 Configuration Utility SCSI connection 5. Select SCSI and click OK. You will then be taken to the main window of the utility. Serial Connection This method requires a separate system running the 95, 98, NT, or 2000 version of Microsoft Windows.
  • Page 57 3. Use the Explorer window to go to the CR3500 directory on the SmartStart and Support Software CD and run SETUP.EXE. This will install the CR3500 Configuration Utility. 4. Select Start, Compaq System Tools, CR3500 Utility to run the utility.
  • Page 58 4-6 Compaq ProLiant CL380 Software User Guide 5. A connection window appears (Figure 4-3). Figure 4-3. CR3500 Configuration Utility Serial connection 6. Select Serial, then click OK. 7. The Serial Connection window will display (Figure 4-4). Choose the COM port (usually COM1) used to make the connection to the shared storage array.
  • Page 59: Main Window

    CR3500 Configuration Utility 4-7 Main Window The CR3500 Configuration Utility main window (Figure 4-5) has four areas: Menu bar Toolbar Logical drives window Physical drives window Figure 4-5. CR3500 Configuration Utility main window Drop-Down Menus The main window has menu bars and drop-down menus. For more information, see the “Main Window Menu Bar”...
  • Page 60: Main Window Menu Bar

    4-8 Compaq ProLiant CL380 Software User Guide Shortcut Menus Frequently used commands can also be accessed by clicking the right mouse button on the system, logical drive, device, or folder icon. Main Window Menu Bar The menu bar (Figure 4-6) provides cascading menu selections for most of the functions you can perform in the configuration utility.
  • Page 61: Logical Drives Window

    CR3500 Configuration Utility 4-9 Each toolbar icon is described in Table 4-2. Table 4-2 Storage Window Toolbar Icons Icon Icon Name Description Add logical drive button Enables you to add a new logical drive to your storage subsystem Large Icons button Displays your logical drives as large icons Small icons button...
  • Page 62 4-10 Compaq ProLiant CL380 Software User Guide Large Icons, Small Icons, and List Views If you choose the Large Icons, Small Icons, or List options in the Logical Drives View menu, the program uses icons to indicate the underlying structure of the logical drives in the Logical Drives window.
  • Page 63 CR3500 Configuration Utility 4-11 Table 4-4 Logical Drive Status continued Logical Drive State Icon State Description Reduced One physical drive in a logical drive has failed. Initializing The program is creating a starting parity for a logical drive that has parity, or is starting data for a logical drive that does not have parity.
  • Page 64: Physical Drives Window

    4-12 Compaq ProLiant CL380 Software User Guide Physical Drives Window The Physical Drives window (Figure 4-9) provides detailed information about the physical drives you have configured in your storage subsystem. Figure 4-9. Physical Drives window The CR3500 Configuration Utility uses icons to indicate the status of the disks in the disk window.
  • Page 65: Cr3500 Configuration Utility

    A second CR3500 controller can be added for redundancy of the shared storage array. To install a second controller, refer to the Compaq ProLiant CL380 User Guide. Configuring the CR3500 Controller Each installed controller has configuration properties that can be modified using the CR3500 Configuration Utility.
  • Page 66 4-14 Compaq ProLiant CL380 Software User Guide The Controller Properties screen (Figure 4-10) appears showing the four property tabs. They are: General Host Ports Environment Cache Figure 4-10. Controller Properties window, General tab The General tab has the following properties: System name—Shows the system name as it is known by the operating...
  • Page 67 CR3500 Configuration Utility 4-15 Read-ahead cache limit—Enter the desired read-ahead limit (0-16). If you enter 0, the read-ahead is disabled. Each increment equals 32 blocks of data that are read ahead in the cache. For example, 2 would equal 64 blocks read-ahead. Controller mode—Shows the controller mode, which is active or unavailable.
  • Page 68 If two controllers are present, both controllers must be set to the same failover mode. NOTE: Compaq recommends running in active/active mode only. Host I/O channel 0—Enter the desired host I/O channel mode, which can be active or passive.
  • Page 69 IDs. Target IDs are also referred to as the SCSI ID. NOTE: Compaq recommends using the default values for the Channel 0 Target ID. Mode—The default mode is NT and it cannot be changed. Bus width—The default mode is 16 bit and it cannot be changed.
  • Page 70 4-18 Compaq ProLiant CL380 Software User Guide The Environment tab (Figure 4-12) monitors the following items: Power Temperature Fan State Figure 4-12. Controller Properties window, Environment tab Refer to the online help for more information regarding each area’s warning icon and meaning.
  • Page 71 CR3500 Configuration Utility 4-19 The Cache tab (Figure 4-13) indicates the cache memory size for each occupied slot in a controller’s memory. Figure 4-13. Controller Properties window, Cache tab...
  • Page 72: Adding Physical Drives

    4-20 Compaq ProLiant CL380 Software User Guide Adding Physical Drives The system’s CR3500 RAID Controllers must recognize the physical drives in the shared storage area before you can create logical drives from them. The controller will recognize all physical drives at start up. To add physical drives...
  • Page 73: Adding Logical Drives

    CR3500 Configuration Utility 4-21 Adding Logical Drives From the Storage pull-down menu, select Add Logical Drive. There is a six-step wizard to assist you in adding a logical drive. 1. Select the RAID level for the new logical drive (Figure 4-14). Click the Next button to continue.
  • Page 74 4-22 Compaq ProLiant CL380 Software User Guide 2. Select the physical drives for the new logical drive (Figure 4-15). The number of physical drives you choose will determine the amount of storage that will be available for the new logical drive. To select a physical drive, click on an available physical drive and it will be added to the selected physical drive list.
  • Page 75 CR3500 Configuration Utility 4-23 3. Add the capacity for the logical drive (Figure 4-16). Figure 4-16. Add Logical Drive: Step 3 To create a single logical drive using the total capacity available, click Add. The capacity remaining changes to 0. The new logical drive will appear in the bottom window, along with its capacity.
  • Page 76 4-24 Compaq ProLiant CL380 Software User Guide 4. Define the strip size and the host port for the new logical drives (Figure 4-17). Click Next to continue. For more information on strip size and host ports, refer to the online help.
  • Page 77 CR3500 Configuration Utility 4-25 5. Select a Logical Unit Number (LUN) for the logical drive (Figure 4-18). The Step 5 screen also gives you the option of enabling the Writeback Cache to improve host performance. For more information on LUNs and Writeback Cache, refer to the online help.
  • Page 78: Replacing A Failed Controller

    4-26 Compaq ProLiant CL380 Software User Guide 6. View a summary of the new logical drives (Figure 4-19). In this summary you will find the RAID level, capacity, cache options, and member physical drives that you selected for each new logical drive. If you are not satisfied with these characteristics, you can make changes by clicking on the Back button.
  • Page 79: Replacing A Failed Drive

    CR3500 Configuration Utility 4-27 Replacing a Failed Controller in a Redundant Controller Environment A failed controller can be replaced without powering down the shared storage array. To replace a failed controller: 1. Remove the failed controller. 2. Insert the new controller. IMPORTANT: Before removing a failed controller, always verify that the amber fault LED is lit and that the controller does not display a blinking activity LED.
  • Page 80: Setting A Physical Drive As A Spare

    4-28 Compaq ProLiant CL380 Software User Guide If there was no spare drive to use, the logical drive is still in a reduced state. Add the new physical drive to the logical drive for reconstruction to start. a. Select the logical drive in reduced status.
  • Page 81: Deleting Logical Drives

    CR3500 Configuration Utility 4-29 Managing Spare Physical Drives Making a spare physical drive part of a logical drive will protect the integrity of the RAID setup. This proves especially true for logical drives that have RAID requirements of two or more physical drives. Should one physical drive fail, the logical drive will automatically activate the spare physical drive as replacement for the failed drive.
  • Page 82 4-30 Compaq ProLiant CL380 Software User Guide Saving Configuration Settings to a File From the Storage pull-down menu, select Controller, Configuration, then Save. The current configuration settings, including caches, LUNs, host ports, and strip size, will be saved. CAUTION: When saving a configuration, all controller data and RAID set data is preserved at the time of the Save operation.
  • Page 83: Upgrading From A Single Controller Configuration To Redundant Controller Configuration

    CR3500 RAID Controller configuration, verify that each CR3500 RAID Controller has the same firmware revision level by following these steps: 1. Compaq recommends that you download the latest firmware for the CR3500 RAID Controller by accessing the Compaq Support website: www.compaq.com/support IMPORTANT: Each CR3500 RAID Controller must have the same firmware level to allow it to bind in a redundant fault tolerant configuration.
  • Page 84 NOTE: For more information on the Shared Storage RAID Controller CR3500 LED diagnostic checks, refer to the Compaq ProLiant CL380 User Guide. NOTE: After the controllers initialize, the shared storage subsystem will be running in a redundant controller configuration.
  • Page 85 Server environments, open the CR3500 Configuration Utility. Select Storage, Controller, Update Firmware. Enter the path to the location of the firmware downloaded from the Compaq website or the file included with the second controller. The pointing icon will change to an hourglass as the update begins.
  • Page 86 3. Power down the shared storage area. 4. Remove the Shared Storage RAID Controller CR3500 from bay 1 (top). 5. Insert the new Compaq Shared Storage RAID Controller CR3500 into bay 1 (top). IMPORTANT: Do not insert the original CR3500 RAID Controller into bay 2 (bottom) at this time.
  • Page 87 NOTE: For more information on the Shared Storage RAID Controller CR3500 LED diagnostic checks, refer to the Compaq ProLiant CL380 User Guide. NOTE: After the controllers initialize, the shared storage subsystem will be running in a redundant controller configuration.
  • Page 88 4-36 Compaq ProLiant CL380 Software User Guide 3. Use the following settings to connect: Bits per second=9600 Data bits=8 Parity=None Stop bits=1 Flow control=Xon/Xoff 4. Power up the shared storage area and press Ctrl+C to abort the controller boot process.
  • Page 89: Error And Warning Messages

    IMPORTANT: If a warning message indicates “Internal Error Has Been Detected” and cites an error code number, the problem requires assistance from Compaq technical support. See the “About This Guide” section at the beginning of this book for technical support phone numbers.
  • Page 90: Integrated Management Log

    Chapter Integrated Management Log NOTE: The Compaq Integrated Management Log (IML) only records events for the server nodes. The IML does not record events in the shared storage array. The Compaq Integrated Management Log (IML) records events and stores them in an easily viewable form. The Compaq Integrated Management Log records hundreds of events and then marks each event with a time-stamp with one-minute granularity.
  • Page 91: Compaq Insight Manager

    By being able to view the events that occur, you can take immediate action. You can view and print the event list from within Compaq Insight Manager by following the instructions below. You can also mark a critical or caution event as repaired after the affected component has been replaced, for example, if a fan that has failed has been replaced.
  • Page 92: Compaq Survey Utility

    The utility is delivered on the Compaq Management CD in the Cluster Setup and Management pack, or it is available on the Compaq website. Refer to the Compaq Management CD for information on installing and running the Survey Utility.
  • Page 93 5-4 Compaq ProLiant CL380 Software User Guide Table 5-1 Event Messages continued Event Type Event Message Uncorrectable Error Uncorrectable Memory Error (Slot X, Memory Module X) Uncorrectable Memory Error (System Memory) Uncorrectable Memory Error (Module unknown) Processor Correctable Error Threshold...
  • Page 94 Integrated Management Log 5-5 Table 5-1 Event Messages continued Event Type Event Message Operating System System Crash Blue Screen Trap: Cause [NT/2000] Kernel Panic: Cause [UNIX] Abnormal Program Termination: Cause [NetWare] Automatic OS Shutdown Automatic Operating System Shutdown Initiated Due to Fan Failure Automatic Operating System Shutdown Initiated Due to Overheat Condition Fatal Exception (Number X, Cause)
  • Page 95: System Management

    Chapter System Management Throughout the life of your Compaq ProLiant CL380, you will encounter the need to improve performance, upgrade hardware components, upgrade software, increase storage capacity, restructure cluster groups, back up cluster data, or monitor ongoing activities. This chapter primarily describes these management concepts as they pertain to Microsoft Cluster Server (MSCS) or Cluster Service clusters.
  • Page 96: Cluster Management Concepts Using Microsoft Windows Nt Server 4.0, Enterprise Edition, Or Windows 2000 Advanced Server

    Managing Hardware Components of Individual Server Nodes Compaq Insight Manager has been enhanced to operate with the Compaq ProLiant CL380. While Compaq Insight Manager maintains its current features of viewing and managing servers and their components, it now allows you to view two server nodes as a single cluster entity.
  • Page 97: Managing Network Clients Connected To A Cluster

    While only one server node can own the logical drive at any given time, ownership can switch from one server node to another. Compaq Insight Manager reports the current owner of a logical drive and updates this information dynamically if a failover occurs.
  • Page 98: Remotely Managing A Cluster

    Manager 4.80 or later has been updated to recognize and monitor the Compaq ProLiant CL380. The following section provides an overview of the cluster-specific features found in Compaq Insight Manager. NOTE: The term cluster group used in this section refers to Compaq Insight Manager, not to Microsoft Cluster Server.
  • Page 99: Explorer Device List Screen

    System Management 6-5 Explorer Device List Screen When Compaq Insight Manager discovers a cluster, a cluster group is automatically created and added to the group column on the left of the Device list screen (Figure 6-1). The cluster protocol and address are also displayed.
  • Page 100: Cluster Management Screen

    Cluster Software Item. Figure 6-3. Cluster Management screen If Microsoft Cluster Administrator is installed on the Compaq Insight Manager console, you can launch Cluster Administrator by clicking on the Cluster Administrator button near the upper-right corner of the screen, or by selecting an option from the right-mouse menu of the Cluster Software item.
  • Page 101: Cluster Shared Resources Screen

    System Management 6-7 Cluster Shared Resources Screen The Cluster Shared Resources screen (Figure 6-4) contains specific information about the cluster interconnect and all cluster resources running on the server node. From the Cluster Shared Resources screen you can: View address, transport protocol, and physical ID of all cluster interconnects.
  • Page 102: Cluster Group Hierarchy

    6-8 Compaq ProLiant CL380 Software User Guide Cluster Group Hierarchy You can manage cluster groups at an appropriate level in the group hierarchy. Cluster groups are always displayed at the All Devices level (Figure 6-5), but cluster group shortcuts can be added to other groups.
  • Page 103: Cluster Address

    Cluster Address A cluster address acts as a proxy, communicating with different servers in the cluster depending on the state of the cluster. A Compaq Insight Manager device using a cluster address may switch communication from one physical device to another, which may result in erroneous information being delivered.
  • Page 104: Microsoft Cluster Administrator

    Administrator is installed remotely, the remote node must be in the same domain as the server node. When running Cluster Administrator remotely, you should connect to the cluster by means of Compaq Insight Manager or by using the cluster IP address or cluster name.
  • Page 105: Novell Consoleone

    System Management 6-11 Novell ConsoleOne The Novell ConsoleOne utility is a network management tool that runs on a Windows client or a NetWare 5.1 server. ConsoleOne does not run on a NetWare 4.2 server. The ConsoleOne utility allows you to perform the following tasks: Browse and organize network resources.
  • Page 106 6-12 Compaq ProLiant CL380 Software User Guide There are several methods for backing up clustered systems. Compaq recommends using one of the following backup solutions: The first solution uses two tape backup subsystems with one tape backup subsystem attached to each cluster node.
  • Page 107: Managing Cluster Performance

    System Management 6-13 Managing Cluster Performance As applications or resources transfer from one server to another, the performance of the clustered servers will likely change. The extent of the performance change depends on how well equipped the other server node is to handle the increase in workload.
  • Page 108 Index bus width 4-17 buttons add logical drive 4-9 active/active 4-14, 4-16 Cluster Administrator 6-6 active/passive 4-14, 4-16 configuration 5-2 add logical drive wizard 4-1 CR3500 Configuration administrative tools 1-14, 2-11 Utility 4-8 applications details 4-9 availability 6-11 help configuring 1-17, 2-14 accessing 1-2, 2-3, 3-2 failing over 6-2 insert cluster shortcut 6-9...
  • Page 109 2 Compaq ProLiant CL380 Software User Guide cautions Shared Resources screen 6-3, configurations restoring 4-30 software item 6-5 saving 4-30 status 6-6 logical drives 4-29 testing 3-8 verifying 1-14, 2-11, 3-8 Microsoft Windows NT Server Cluster Administrator features 6-10 4.0, Enterprise Edition 1-3...
  • Page 110 Compaq System Tools 4-3 Compaq System Tools firmware Folder 1-10, 2-9 download 4-31 Compaq technical documents 1-17 revision label 4-31 Compaq website xi, 1-17, 2-14, revision level 4-31 4-31 updating 4-31, 4-36 configuration icons 4-13 logical drive 4-2 Integrated Smart Array 1-3...
  • Page 111 4 Compaq ProLiant CL380 Software User Guide running 3-2, 4-3, 4-5 creating 4-1 starting 1-4, 2-4, 2-5 defined 4-1 warning messages 4-37 deleting 4-29 create rate 4-15 locating members 4-11 CRErase Utility 4-37 property sheets 4-11 CRERASE.EXE 4-37 RAID 0+1 4-28...
  • Page 112 Index 5 host bus partition mirroring 3-10 address parity 5-4 features data parity 5-4 configuration utility PCI bus 5-4 main window 4-7 uncorrectable 5-4 online connection 4-3 unrecoverable 5-4 serial cable connection 4-3 event SmartStart CD 4-3 files, configuration 4-29 messages associated 5-3 filter groups dialog box 6-8...
  • Page 113 6 Compaq ProLiant CL380 Software User Guide modification 1-2, 1-7, 2-2, RAID 4 4-10 2-7, 3-2 RAID 5 4-10 modifying 1-11 small 4-9 monitoring 6-3 status 4-12 review 1-2, 1-11, 2-2, 3-2 symbols on equipment viii settings 1-2, 3-2 toolbar 4-9...
  • Page 114 Index 7 Array Configuration name 4-11 Utility 1-3 owning 6-3 Novell NetWare, assisted reconstructing 4-27 configuration 3-3 reduced state 4-27 Windows 2000, assisted setting up 3-3, 3-5 configuration 2-3 state 4-11 Windows 2000, manual status 4-10 configuration 2-7 storage available 4-22 Windows NT, assisted strip size 4-24 configuration 1-3...
  • Page 115 8 Compaq ProLiant CL380 Software User Guide Microsoft installation 1-3 Cluster Administrator 2-12 logging in 1-3 button 6-6 Performance Monitor 6-13 failover 6-2 system setup 1-1 features 6-10 mode 4-17 installing 6-6, 6-10 MONITOR.NLM 6-13 launching 2-11, 6-6 monitoring fans 4-18...
  • Page 116 Index 9 Load Install 3-3, 3-5 PING command 1-16, 2-13 NCS, installing 3-9 ports NHAS, installing 3-6 COM 4-6 NSSD 3-9 CTRL 4-4 Nwconfig 3-3, 3-5 host 4-24 partitions, setting up 3-3, 3-5 posters setup 3-1 Hardware Configuration and Support Pack 3-9 Installation 1-1, 2-1, 3-1 testing 3-8 SmartStart Installation 1-1,...
  • Page 117 10 Compaq ProLiant CL380 Software User Guide failover 1-17 Wide Ultra2 controller 1-2, online 1-15, 2-13 2-3, 3-3 predefined 1-15, 2-12 serial numbers 4-15 transferring 6-13 server nodes RJ-45 receptacle viii adding to cluster 3-10 booting 1-4, 2-4, 3-2 configuring 1-2, 2-2, 3-2...
  • Page 118 4-10 managing 4-29 physical drive states 4-12 status 4-28 shared storage area spare drives 4-28 connection 4-5 SSD See Compaq Server Support storage window toolbar diskettes icons 4-9 storage subsystem 4-9 tabs storage, amount available 4-22 cache 4-14...
  • Page 119 12 Compaq ProLiant CL380 Software User Guide Event Log 6-4 Event Viewer 6-4 verifying Server Profile Diskette 2-2, client failover 1-15, 2-13 cluster creation 3-8 Support Paq 2-3, 2-8 direct links 3-8 upgrading controller NetWare 3-8 firmware 4-33, 4-34 volumes...

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