Page 1 ProLiant ML350 Generation 2 Server Setup and Installation Guide Second Edition (October 2001) Part Number 236843-002 Compaq Computer Corporation...
Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Page 3: Table Of Contents
Text Conventions..................... viii Symbols in Text......................ix Symbols on Equipment....................ix Rack Stability ......................xi Important Safety Information ..................xi Getting Help .......................xi Compaq Technical Support ................xii Compaq Website ....................xii Compaq Authorized Reseller................xii Chapter 1 Server Features Standard Hardware Features..................1-4 Tower Server Front Panel Components and Drive Bay Dimensions....1-4 Rack Server Front Panel Components and Drive Bay Dimensions....
Page 4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Chapter 2 Overview of Server Installation Selecting a Site......................2-2 Installing the Rack Server ..................2-3 Tower-to-Rack Option ..................2-3 Rack Environment .................... 2-4 Locating Materials ....................2-5 Installation Sequence ....................2-6 Factory-Installed Operating Systems ..............
Page 5 Using RBSU ..................... 5-3 ROMPaq ........................5-7 SmartStart for Servers Software ................5-8 SmartStart Diskette Builder ..................5-8 Compaq Insight Manager ..................5-9 Compaq Survey Utility .................... 5-9 Compaq Diagnostics Utility................... 5-10 Automatic Server Recovery-2 ................5-10 Power-On Self-Test ....................5-10...
Page 6: Specifications
Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Appendix B Electrostatic Discharge Preventing Electrostatic Discharge ................. B-1 Grounding Methods ....................B-2 Appendix C Server Error Messages Appendix D Troubleshooting When the Server Does Not Start ................D-3 Diagnosis Steps....................
Page 7: About This Guide
About This Guide This guide is designed to be used as a set of step-by-step instructions for the installation of Compaq ProLiant ML350 Generation 2 servers and as a reference for operation, troubleshooting, and future upgrades of the server.
Page 8: Text Conventions
Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
Page 9: Symbols In Text
About This Guide ix Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Page 10 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
Page 11: Rack Stability
About This Guide xi Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation.
Page 12: Compaq Technical Support
Compaq Technical Support In North America, call the Compaq Technical Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center.
Page 13: Server Features
Chapter Server Features The Compaq ProLiant™ ML350 Generation 2 server delivers the latest performance features at a very competitive price. Whether deployed in a workgroup setting within a large corporation or as the primary server in a small-to-medium business, the ProLiant ML350 Generation 2 server is an ideal server for applications such as file and print services, shared Internet access, and small databases.
Page 14 1-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Server features include: Intel Pentium III processor with 133-MHz system bus Dual-processor capability 133-MHz Registered ECC synchronous dynamic random access memory (SDRAM) DIMMs, upgradable to 4 GB Capacity for six 1-inch hot-plug hard drives in the hard drive cage...
Page 15 Server Features 1-3 Figure 1-1. ProLiant ML350 Generation 2 tower server Figure 1-2. ProLiant ML350 Generation 2 rack server...
Page 16: Standard Hardware Features
1-4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Standard Hardware Features The following hardware features are standard on the ProLiant ML350 Generation 2 server, unless otherwise noted. Tower Server Front Panel Components and Drive Bay Dimensions The ProLiant ML350 Generation 2 server supports a maximum of ten internal drives (four are intended for removable media drives and six are for hard drives).
Page 17: Rack Server Front Panel Components And Drive Bay Dimensions
Server Features 1-5 Rack Server Front Panel Components and Drive Bay Dimensions Figure 1-4. Identifying front panel components (rack) Table 1-2 Rack Server Front Panel Components with Drive Bay Dimensions Item Component Dimensions Hard drive bays 3.5 in x 1.0 in Unit ID button Removable media bays 5.25 in x 1.60 in...
Page 18: Tower Server Rear Panel Components
1-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Tower Server Rear Panel Components WARNING: This equipment is designed for connection to a grounded (earthed) outlet. The grounding-type plug is an important safety feature. To reduce the risk of electric shock or damage to your equipment, do not disable this feature.
Page 19: Rack Server Rear Panel Components
Server Features 1-7 Rack Server Rear Panel Components Figure 1-6. Identifying rear panel components (rack) Table 1-4 Rear Panel Components Item Component Item Component Optional redundant power Serial port B connector supply bay SCSI connector knockouts Parallel port connector Video connector Serial port A connector RJ-45 Ethernet connector USB ports...
Page 20: System Board Components
1-8 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide System Board Components Figure 1-7 and Table 1-5 show the components and connectors on the system board of the ProLiant ML350 Generation 2 server. Figure 1-7. Identifying system board components...
Page 21: System Fan
Server Features 1-9 Table 1-5 System Board Components Item Component Item Component Processor socket 1 Remote Insight Connector (16-pin) Processor socket 2 Server Feature Board connector Processor Power Module 1 32-bit PCI slot Processor Power Module 2 64-bit PCI slots Power supply connectors System fan connector Secondary IDE connector...
Page 22: Leds And Buttons
1-10 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide LEDs and Buttons Figure 1-8 shows the LEDs and buttons on the front panel of the server. Figure 1-8. Front panel LEDs and buttons Table 1-6 Front Panel LEDs and Buttons...
Page 23: Processors And System Memory
Server Features 1-11 Processors and System Memory Pentium III processor with integrated 512-KB Level 2 Advanced Transfer Cache and dual-processor capability Error checking and correcting (ECC) for memory error detection and correction 133-MHz Registered ECC synchronous dynamic random access memory (SDRAM) DIMMs, upgradable to 4 GB Support for up to four PC 133-MHz Registered ECC SDRAM DIMMs DIMMs may be installed one at a time Expansion Slots...
Page 24: Network Interface Controller
1-12 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Network Interface Controller Integrated Compaq Fast Ethernet 10/100 Autoswitching network interface controller (NIC). The Embedded NIC Port 1 PXE Support options allow the server to boot to the network and attach to a PXE server with boot images. When enabled, the NIC port is displayed in the initial program load (IPL) list.
Page 25: Server Feature Board Components
Server Features 1-13 Server Feature Board Components Figure 1-9 and Table 1-7 show the components of the ProLiant ML350 Generation 2 Server Feature Board. Figure 1-9. Identifying Server Feature Board components Table 1-7 Server Feature Board Components Item Component Item Component SCSI controller channel B Video connector...
Page 26: Warranty
Manager, included with the system, must be installed for the Compaq Prefailure Warranty to be in effect. When Compaq Insight Manager alerts you that a component may be eligible for Prefailure Warranty replacement, follow the onscreen instructions or contact a Compaq authorized service provider in your area. A yellow status indicator on the Compaq Insight Manager control panel signals that a component is in a prefailure condition and should be replaced.
Page 27: Server Configuration And Management
Automatic Server Recovery-2 (ASR-2)—increases server up time in the event of a catastrophic operating system error Compaq Survey Utility—allows you to keep a historical record of server hardware and software changes in a single configuration history file Power-On Self-Test—checks firmware and assemblies to ensure that the system is properly functioning See Chapter 5, “Server Configuration and Utilities,”...
Page 28: Security
1-16 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Security Security features include: Setup Password Power-on Password Diskette Drive Control Diskette Write Control Diskette Boot Override Serial Interface Control CD Boot Override Parallel Interface Control Power Switch Protection Bezel Lock Most security features are established through RBSU.
Page 29: Overview Of Server Installation
Overview of Server Installation The following instructions are provided as an overview for first-time installation of your Compaq ProLiant ML350 Generation 2 server. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Page 30: Selecting A Site
2-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Selecting a Site Make sure that the installation area that you select has the following features: A sturdy, level installation site that includes dedicated and properly grounded (earthed) circuits, air conditioning, and electrostatic discharge (ESD) protection 7.6 cm (3.0 inches) clearance on all sides of server for proper ventilation in...
Page 31: Installing The Rack Server
To purchase the rack conversion kit (Part Number 237045-B21), contact your local Compaq authorized reseller or order direct from Compaq. A selection of racks for your server can be purchased through your Compaq authorized reseller or direct from Compaq at...
Page 32: Rack Environment
Compaq servers draw in cool air through the front door of the rack and expel warm air through the rear door. Therefore, the front door must be adequately...
Page 33: Locating Materials
Overview of Server Installation 2-5 Locating Materials Locate the following materials that were shipped with your ProLiant ML350 Generation 2 server: Keyboard (not included with the rack model) Mouse (not included with the rack model) Power cord Documentation and software packs inside the shipping box In addition to these supplied items, you may need: Torx T-15 screwdriver Phillips #2 screwdriver...
Page 34: Installation Sequence
2-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Installation Sequence Observe the following statements before beginning any installation procedures. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Page 35: Factory-Installed Operating Systems
If you ordered your server with a preinstalled operating system, everything required to install your operating system is already on the server. Refer to the steps provided in the Compaq Factory-Installed Operating System Software User Guide for more information on using your operating system.
Page 36 Server Setup and Management pack shipped with your server. IMPORTANT: You must install and use Compaq Insight Manager to benefit from the Compaq prefailure warranties on processors, hard drives, and memory modules. 7. After verifying your server configuration, back up your system configuration.
Page 37: Operating System Purchased Separately
Overview of Server Installation 2-9 Operating System Purchased Separately If you purchased your operating system separately, install it using the SmartStart for Servers CD. Refer to the Server Setup and Management pack for instructions on using SmartStart. The first time the server is configured, the SmartStart program automatically creates a necessary partition on your hard drive.
Page 38 Management CD initialization procedures, refer to the Server Setup and Management pack shipped with your server. IMPORTANT: You must install and use Compaq Insight Manager to benefit from the Compaq Pre-Failure Warranties on processors, hard drives, and memory modules. 9. Install any application software needed.
Page 39: Configuring The Server
4. After the server boots to the CD, the SmartStart sequence begins. Refer to the SmartStart CD for more information. Server Registration For server registration information, refer to the Server Setup and Management pack shipped with the server, or visit the Compaq website: www.compaq.com/register...
Page 40: Hardware Options Installation
Hardware Options Installation This chapter provides procedures for installing, removing, and replacing hardware options in the Compaq ProLiant ML350 Generation 2 server. CAUTION: Electrostatic discharge (ESD) can damage electronic components of the server. Before beginning any installation procedure, make sure that you are...
Page 41: Preparing The Server
3-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Preparing the Server Chassis Components Figure 3-1. Identifying tower and rack chassis components Table 3-1 Tower and Rack Chassis Components Item Description Access panel Removable media bays CD-ROM drive...
Page 42: Powering Down The Server
Hardware Options Installation 3-3 Powering Down the Server Before installing or removing options, prepare your server by following these steps: CAUTION: Failure to follow these directions could result in damage to equipment or loss of information. 1. Back up your server data and record configuration information. 2.
Page 43: Removing The Bezel
3-4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Removing the Bezel To remove the bezel: CAUTION: To prevent damage to equipment or loss of data, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the bezel.
Page 44: Removing The Access Panel In A Tower Server
Hardware Options Installation 3-5 4. To remove the bezel, lift the bezel upward, and pull it away from the chassis. Figure 3-3. Removing the bezel To replace the bezel, reverse the above procedure. NOTE: When replacing the bezel, be sure that the bottom hinge points are properly placed in the chassis before rotating the bezel back into its original position.
Page 45 3-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 1. Remove the bezel by following the preceding steps. 2. Loosen the two thumbscrews located on the left side of the front chassis 3. Slide the access panel back about 1.5 cm (0.5 in) 4.
Page 46: Removing The Access Panel In A Rack Server
Hardware Options Installation 3-7 Removing the Access Panel in a Rack Server To extend the server from the rack and remove the access panel: 1. Loosen the two thumbscrews that secure the chassis to the front of the rack 2. Slide the server out from the rack until the sliding rails lock Figure 3-5.
Page 47 3-8 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 3. Loosen the two thumbscrews located at the top of the front chassis 4. Slide the access panel back about 1.5 cm (0.5 in) 5. Lift and remove the panel.
Page 48: Removing The Removable Media Device Blanks
Hardware Options Installation 3-9 Removing the Removable Media Device Blanks NOTE: The blanks must be removed from the chassis to install a storage device in its place. The tray on the blank is used to mount non-hot plug hard drives into removable media device bays.
Page 49: Storage Devices
Identifying Guide Screws When installing drives in the removable media bay, you must install guide screws to ensure that the drives correctly align in the drive cage. Compaq has provided extra guide screws. They are located behind the side access panel of the server.
Page 50: Installation Guidelines For Scsi Hard Drives
Hardware Options Installation 3-11 Installation Guidelines for SCSI Hard Drives Consider the following guidelines when installing SCSI hard drives: Install drives into the bays in the following order: 0, 1, 2, 3, 4, 5. Assign SCSI device IDs in the following order: 0, 1, 2, 3, 4, 5. See Figure 3-9 and Chapter 4, “Cabling Guidelines,”...
Page 51: Installing And Removing A Hot-Plug Hard Drive
3-12 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Installing and Removing a Hot-Plug Hard Drive To install a hot-plug hard drive, first review the installation documentation that came with the drive. 1. Follow the steps in “Removing the Bezel” earlier in this chapter to access the hot-plug hard drive bays.
Page 52 Hardware Options Installation 3-13 3. Slide the hard drive release latch to open the ejector lever Figure 3-11. Opening the ejector lever...
Page 53 3-14 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 4. Insert the hot-plug hard drive into the lowest available hot-plug drive bay, and then close the ejector lever Figure 3-12. Inserting the hot-plug hard drive and closing the ejector lever To remove a hot-plug hard drive, reverse steps 1 through 4.
Page 54: Installing A Device Into A Removable Media Bay
Hardware Options Installation 3-15 Installing a Device into a Removable Media Bay The ProLiant Generation 2 server includes four removable media bays. The lower two bays are occupied with a 3.5-inch diskette drive and an IDE CD-ROM drive; the upper two removable media device bays are vacant. You can install two half-height devices or one full-height device into these bays.
Page 55 3-16 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 5. Slide the drive into the drive bay until it clicks into place. Figure 3-13. Installing a device mounted inside a removable media bay NOTE: The interior of the server may look different depending on the model purchased.
Page 56 Figure 3-15. Installing a tape drive (DLT) NOTE: The interior of the server may look different depending on the model purchased. IMPORTANT: Compaq recommends installing the tape drive on a separate SCSI cable to avoid a decrease in performance of other SCSI devices.
Page 57: Removing A Device From Removable Media Bay
3-18 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 5. Connect the data cable and power cable to the back of the drive. Figure 3-16. Connecting the tape drive cables Removing a Device from Removable Media Bay To remove a tape drive or other device:...
Page 58 Hardware Options Installation 3-19 Figure 3-17. Disconnecting the tape drive cables 3. While pushing the drivelock up , pull the drive out of the drive bay Figure 3-18. Releasing the tape drive 4. Remove the guide screws on the sides of the drive. 5.
Page 59: Installing An Expansion Board
3-20 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Installing an Expansion Board Figure 3-19 and Table 3-2 identify the location of expansion slots. Figure 3-19. Locating expansion slots Table 3-2 Expansion Slots Item Slot Type Slot Number...
Page 60 Hardware Options Installation 3-21 To install an expansion board: CAUTION: To prevent damage to equipment or loss of information, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the access panel.
Page 61 3-22 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 3. Press on the top of the expansion slot latch , and then open the latch toward the rear of the chassis 4. Remove the expansion slot cover Figure 3-21. Removing the expansion slot cover IMPORTANT: Be sure to insert expansion boards into the appropriate type of expansion slot.
Page 62 Hardware Options Installation 3-23 5. Insert the expansion board 6. Close the expansion slot latch to secure the board 7. Connect any cables to the expansion board. Figure 3-22. Installing an expansion board...
Page 63 3-24 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 8. Reinstall the expansion board retainer , and then tighten the thumbscrew Figure 3-23. Reinstalling the expansion board retainer 9. Reinstall the access panel. To remove an expansion board, reverse steps 1 through 8.
Page 64: Removing The Fan Baffle
Hardware Options Installation 3-25 Removing the Fan Baffle To remove the baffle: 1. Remove the access panel by following the steps in the section applicable to your tower or rack server at the beginning of this chapter. 2. Loosen the thumbscrew that secures the baffle to the fan 3.
Page 65: Memory Modules
3-26 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Memory Modules Technical Information and Important Guidelines CAUTION: To prevent damage to equipment or loss of information, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the access panel.
Page 66: Installing A Memory Module
Hardware Options Installation 3-27 Installing a Memory Module The ProLiant ML350 Generation 2 server supports PC 133-MHz Registered ECC SDRAM DIMMs. Additional DIMMs are available to upgrade the memory. The server has four DIMM sockets located on the system board. IMPORTANT: DIMMs do not need to be installed in pairs and can be installed in any sequence.
Page 67 3-28 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide To install a DIMM: 1. Remove the access panel by following the steps in the section applicable to your tower or rack server at the beginning of this chapter.
Page 68: Removing A Memory Module
Hardware Options Installation 3-29 Removing a Memory Module To remove a DIMM: CAUTION: Before removing the access panel, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet. 1.
Page 69: Processors And Processor Power Modules
3-30 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Processors and Processor Power Modules WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: To prevent damage to equipment or loss of information, make sure...
Page 70 2. Ensure that your server has the most current ROM version. To update your ROM, see the following website: www.compaq.com/support/files/ 3. Power down the server and remove the access panel as described in the section applicable to your tower or rack server earlier in this chapter.
Page 71 3-32 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 6. Raise the processor socket lever to open the socket 7. Place the processor into the socket . Use the processor socket guide posts to align the processor. CAUTION: Performing these steps in reverse order will cause the processor socket on the system board to break.
Page 72 Hardware Options Installation 3-33 9. Lift the heatsink retaining clip over the rear edge of the socket and hook underneath the socket tabs. Figure 3-31. Seating the processor clip on the rear of the socket 10. Clasp the front of the assembly clip over the front edge of the socket 11.
Page 73: Installing A Processor Power Module
3-34 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Installing a Processor Power Module IMPORTANT: A new PPM must always be installed with a new processor. To install a PPM: 1. Locate the second PPM slot and position the PPM above the slot. The PPM is keyed to fit only one way in the slot.
Page 74: Removing A Processor
Hardware Options Installation 3-35 Removing a Processor 1. Remove the access panel by following the steps in the section applicable to your tower or rack server earlier in this chapter. 2. Remove the fan baffle by performing the steps in “Removing the Fan Baffle”...
Page 75: Removing A Processor Power Module
3-36 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Removing a Processor Power Module 1. Open the latches of the PPM slot 2. Remove the PPM from the slot Figure 3-35. Removing a Processor Power Module (PPM) Replacing Batteries WARNING: The system board contains a lithium battery.
Page 76: Replacing The System Board Battery
Hardware Options Installation 3-37 Replacing the System Board Battery If your server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. When replacing a battery, use a CR2032 3-volt lithium coin cell battery. After you have completed the battery installation, restart the system and run RBSU by pressing the F9 key to reconfigure your system.
Page 77 3-38 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 3. Press the release lever , and then slide the battery out of the holder Figure 3-36. Removing the battery from the system board 4. Snap the replacement battery into the holder in the proper position.
Page 78: Replacing The Server Feature Board Battery
Hardware Options Installation 3-39 Replacing the Server Feature Board Battery To replace the Server Feature Board battery: NOTE: It may be necessary to remove the Server Feature Board from the unit to replace the battery. 1. Remove the access panel by following the steps in the section applicable to your tower or rack server earlier in this chapter.
Page 79: Installing The Hot-Plug Redundant Power Supply
3-40 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Installing the Hot-Plug Redundant Power Supply To install the hot-plug redundant power supply: WARNING: To reduce the risk of personal injury or damage to the equipment, the installation of power supplies should be performed only by individuals who are qualified in servicing server equipment and trained to deal with products capable of producing hazardous energy levels.
Page 80 Hardware Options Installation 3-41 Figure 3-38. Identifying the redundant power supply bay 1. Identify the redundant power supply bay at the back of the server. IMPORTANT: Power supplies of the ProLiant ML350 Generation 2 server are hot- pluggable. When using the redundant power supply option, it is not necessary to power down the server before removing or installing a power supply.
Page 81: Cabling Guidelines
Cabling Guidelines This chapter provides an overview of the internal cabling of the Compaq ProLiant ML350 Generation 2 server chassis. It also includes information on how to cable SCSI, IDE, and removable media devices in the system, as well as information about all critical system cabling. If external cabling is required, refer to the documentation included with your external storage option device.
Page 82: Storage Device Installation Guidelines
4-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Storage Device Installation Guidelines Consider the following guidelines when adding SCSI devices: As a general rule, a maximum of seven devices may be added per channel. Your server is equipped with two Wide Ultra3 SCSI channels.
Page 83: Identifying Scsi Components
Cabling Guidelines 4-3 Identifying SCSI Components Hot-Plug Hard Drive SCSI Cable The SCSI cable shown in Figure 4-1 is included with the server. The SCSI cable connects the hot-plug drive cage to the SCSI controller. The hot-plug hard drive cage has built-in termination. Figure 4-1.
Page 84: Internal Scsi Component
4-4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Internal SCSI Components Before cabling the server, note the removable media and hard drive cage locations as shown in Figure 4-2 and Table 4-1. For additional information about installing optional SCSI devices, refer to the documentation included with the SCSI devices.
Page 85 68-to-50 pin SCSI Adapter If installing a device that uses a Fast SCSI-2 interface, you must provide a 68-to-50 pin SCSI adapter (Compaq Part Number 199618-001), shown in Figure 4-3. This adapter should be installed between the 50-pin interface on the device and the 68-pin SCSI cable connected to the SCSI channel on the Server Feature Board.
Page 86: Cabling Scsi Devices In The Removable Media Area
4-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Cabling SCSI Devices in the Removable Media Area The following steps detail the procedure for cabling an integrated Wide Ultra3 SCSI controller (channel B) to a removable media or other device: 1.
Page 87: Cabling A Smart Array Or Other Raid Controller
Cabling Guidelines 4-7 Cabling a Smart Array or Other RAID Controller Many configurations are possible when SCSI controllers are added. This section outlines the procedure for connecting internal hard drives to a SCSI controller option or a Smart Array Controller and assumes that the controller option or Smart Array Controller is already installed.
Page 88 4-8 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 3. Remove the SCSI cable from the SCSI channel A connector on the system board. 4. Reconnect the SCSI cable to either the SCSI controller option or Smart Array Controller.
Page 89: Installing An Internal-To-External Scsi Connector
If you are not using one or both SCSI channels (A or B) internally or you install a SCSI or Smart Array option card, you may install an internal-to-external SCSI connector (Compaq Part Number 159547-B21) in the SCSI knockout locations on the rear of the chassis. To install an internal-to-external SCSI connector, perform the following steps: 1.
Page 90: Connecting Ide Devices To The Integrated Ide Controller
4-10 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide 3. Secure the internal-to-external SCSI connector cable to either internal SCSI channel (A or B) or to the SCSI channel of an option card. Figure 4-8. Connecting the cable to Server Feature Board SCSI channel B NOTE: The interior of the server may look different depending on the model you purchased.
Page 91: Connecting The System Fan
Cabling Guidelines 4-11 Connecting the System Fan The system fan is an integral part of the ProLiant ML350 Generation 2 server system design. Proper cabling of the fan helps to avoid potential server failure and operating system error messages. Connect the system fan to the system board as illustrated in Figure 4-9. Figure 4-9.
Page 92: Server Configuration And Utilities
Chapter Server Configuration and Utilities This chapter provides information about the following utilities and support tools included with your Compaq ProLiant ML350 Generation 2 server: ROM Based Setup Utility (RBSU) ROMPaq SmartStart for Servers SmartStart Diskette Builder Compaq Insight Manager...
Page 93: Rom Based Setup Utility
In addition, RBSU includes other features, which are outlined in “Using RBSU” later in this chapter. For information on RBSU not found in this guide, refer to the Compaq ROM Based Setup Utility User Guide found in your documentation pack.
Page 94: Using Rbsu
Server Configuration and Utilities 5-3 Using RBSU NOTE: Most of the features in RBSU are not required in the setup of your server. The options in this utility are designed to assist with specific server configuration issues. RBSU is separated into a series of menu selections designed to configure specific areas of the system.
Page 95 5-4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Diskette Boot Control enables you to have the system boot from the removable media device. Embedded LPT Port allows the user to enable the embedded LPT Port at the specified resource settings or disable the option.
Page 96 Server Configuration and Utilities 5-5 Server Passwords The Server Passwords menu configures the password environment of the server. The available options are: Set Admin Password sets a password to control access to the administrative features of the server. When this password is set, the administrative features of the server cannot be accessed without the correct password being entered.
Page 97 5-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Server Asset Text The Server Asset Text menu customizes the system-specific text for the server, including the following: Set Server Information Text defines reference information for the server, such as Server Name, Server Asset Tag, Server Primary OS, and Other Text.
Page 98: Rompaq
The Utility Language option is used to set the language in which RBSU is displayed. ROMPaq Using flash ROM in Compaq servers allows the firmware (BIOS) to be upgraded with system or option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive, remove power from the system, and then power up the system again.
Page 99: Smartstart For Servers Software
5-8 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide SmartStart for Servers Software The SmartStart for Servers CD is used to load the system software, thereby achieving a well-integrated server and ensuring maximum dependability and supportability. The SmartStart for Servers CD contains diagnostic utilities and ROMPaq tools.
Page 100: Compaq Insight Manager
Compaq Insight Manager is the Compaq application for easily managing network devices. Compaq Insight Manager delivers intelligent monitoring and alerting as well as visual control of your Compaq devices, and includes the following functions: Forwards server alerts and fault conditions...
Page 101: Compaq Diagnostics Utility
5-10 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Compaq Diagnostics Utility The Compaq Diagnostics Utility tests the operation of your Compaq hardware and isolates failed parts, whenever possible. Diagnostic error codes are generated when the Diagnostics Utility recognizes a problem. These error codes help identify defective components.
Page 102: Regulatory Compliance Notices
Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique Compaq series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number.
Page 103: Federal Communications Commission Notice
A-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Page 104: Class B Equipment
Regulatory Compliance Notices A-3 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 105: Declaration Of Conformity For Products Marked With The Fcc Logo-United States Only
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 106: Mouse Compliance Statement
Regulatory Compliance Notices A-5 Mouse Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 107: Japanese Notice
A-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Japanese Notice Taiwanese Notice...
Page 108: Battery Replacement Notice
For more information about battery replacement or proper disposal, contact your Compaq authorized reseller or authorized service provider. WARNING: Your server contains an internal lithium manganese dioxide battery.
Page 109: Laser Compliance
Laser Compliance The CD-ROM drive contains a laser diode of gallium aluminum arsenide (GaAlAs) emitting in the wavelength range of 780 ± 35 nm. All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
Page 110: Power Cords
18AWG, and the length of the cord must be between 1.8 m (6 ft) and 3.6 m (12 ft). If you have questions about the type of power cord to use, contact your Compaq authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it.
Page 111: Electrostatic Discharge
Appendix Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. An electrostatic discharge (ESD) from a finger or other conductor may damage system boards or other static-sensitive devices.
Page 112: Grounding Methods
B-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded (earthed) workstation or computer chassis.
Page 113: Server Error Messages
The processor and heatsink assembly is properly installed Ambient temperature is within an acceptable range See Appendix F, “Specifications,” for operational temperature requirements. For a complete listing of error messages provided for your server, refer to the Compaq Servers Troubleshooting Guide.
Page 114: Appendix D Troubleshooting
See Appendix E, “LED Indicators, Switches, and Jumpers,” for information on LEDs, switch settings, and jumpers. For information about general troubleshooting techniques, diagnostic tools, error messages, and preventative maintenance, refer to the Compaq Servers Troubleshooting Guide, also included in your user documentation.
Page 115: Problems After Initial Startup
D-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide This appendix includes the following topics: When the Server Does Not Start You are provided with step-by-step instructions on what to try and where to go for help for the most common problems encountered during the initial Power-On Self-Test (POST).
Page 116: When The Server Does Not Start
LEDs” in Appendix E for the location of the Power On/Standby LED. b. Verify that the Power On/Standby switch was pressed firmly. Refer to the “Power Source” section in the Compaq Servers Troubleshooting Guide for details on what else to check.
Page 117: Scsi Devices
NOTE: If the server is rebooting repeatedly, verify that the system is not restarting due to an Automatic Server Recovery-2 (ASR-2) power-up caused by another problem. Check Compaq Insight Manager for notification of this event. Refer to the Compaq Servers Troubleshooting Guide for more information.
Page 118: Diagnosis Steps
If yes, video is available for diagnosis. Determine next action by observing POST progress and error messages. Refer to the Compaq Servers Troubleshooting Guide for a complete description of each POST error message. Note: If your server attempts to load the operating system, go to “Problems After Initial...
Page 119 D-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Table D-2 Front Panel Power-On/Standby LED Is Not On See “LEDs” for a complete description of system status LEDs. WARNING: To reduce the risk of electric shock or damage to the equipment, before opening access panels to reseat components, power down the server and disconnect the power cord.
Page 120 Check the system board “red” LEDs. See Appendix E, “LED Indicators, Switches, and Jumpers,” for additional information. Refer to “Video Problems” in the Compaq Servers Troubleshooting Guide. If these steps do not correct the problem, contact your Compaq authorized service provider...
Page 121: Problems After Initial Startup
NOTE: If the server is rebooting repeatedly, verify that the system is not restarting due to an Automatic Server Recovery-2 (ASR-2) power up caused by another problem. Check Compaq Insight Manager for notification of this event. Refer to the Compaq Servers Troubleshooting Guide for more information.
Page 122 SmartStart is being documentation. SmartStart. installed. Refer to the Compaq website to verify the version of SmartStart The CD-ROM/diskette Press the F9 key to run the ROM Based Setup Utility drive assembly is not set (RBSU) when prompted.
Page 123 CAUTION: The Compaq System Erase Utility causes the loss of all configuration information, as well as loss of existing data on all connected hard drives. Read “Compaq System Erase Utility” and the associated cautionary statements in the Compaq Servers Troubleshooting Guide before performing this operation.
Page 124 Remove the new hardware and complete the software installation. Then, reinstall the new hardware. Note: Refer to Chapter 5, “Server Configuration and Utilities,” or the Compaq ROM Based Setup Utility User Guide for complete instructions on the use of RBSU.
Page 125: Other Information Resources
D-12 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Other Information Resources Refer to the following information in Table D-5 for additional help. Table D-5 ProLiant ML350 Generation 2 Server Troubleshooting Resources Resource What it is Compaq Servers...
Page 126: Led Indicators, Switches, And Jumpers
Appendix LED Indicators, Switches, and Jumpers This appendix describes the following features of the Compaq ProLiant ML350 Generation 2 server: LEDs There are several LEDs located on the front, the back, and the inside of your server. These LEDs can communicate the current status of your server components and operations, thus aiding you in diagnosing the problem.
Page 127: Leds
E-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide LEDs A variety of status LEDs are located on the front and back of your server. These LEDs aid you in diagnosing problems by communicating the status of the components and operations of the server. The following ProLiant ML350 Generation 2 server LEDs are explained in this appendix.
Page 128 LED Indicators, Switches, and Jumpers E-3 See Figure E-1 and Table E-1 for an explanation of each possible LED status. Figure E-1. System status LEDs Table E-1 System Status LEDs Item Description Status Means Unit ID indicator System off Blue Identification Flashing blue Remote console...
Page 129 E-4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Table E-1 System Status LEDs continued Item Description Status Means External health System off Green System on; AC power available Amber System degraded (most commonly due to redundant power supply failure) Power On/Standby status System off, no AC power.
Page 130: System Board Leds
LED Indicators, Switches, and Jumpers E-5 System Board LEDs The following LEDs are located on the system board of the ProLiant ML350 Generation 2 server and indicate when a processor, PPM, or memory module has experienced a failure. Figure E-2. System Board LEDs Table E-2 System Board LEDs Item...
Page 131 E-6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Table E-2 System Board LEDs continued Item LED Description Status PPM 2 status Off = PPM 2 functioning Amber = PPM 2 failed Server Feature Board Off = Server Feature Board is installed...
Page 132: Network Controller Leds
If the server is linked to the network The speed at which the network is being accessed If there is current network activity Refer to the Compaq Servers Troubleshooting Guide for more information on troubleshooting network controller problems. Figure E-3. Network controller LEDs...
Page 133: System Configuration Switch Settings
E-8 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide System Configuration Switch Settings The ProLiant ML350 Generation 2 server contains one switchbank. This section explains the use of each reserved and nonreserved switch. Figure E-4. System configuration switch...
Page 134: Resetting System Configuration Settings
5. Reset the position 6 switch to the default off position. 6. Power up the server. 7. Reset all system configuration settings. See Chapter 5, “Server Configuration and Utilities,” or the Compaq ROM Based Setup Utility User Guide found on your server documentation CD, for more information on RBSU.
Page 135: Redundant Rom Settings
E-10 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Redundant ROM Settings IMPORTANT: Switching ROM images can also be done through RBSU. Use the following procedures when RBSU is inaccessible. For information on accessing redundant ROM options through RBSU, see Chapter 5, “Server Configuration and Utilities.”...
Page 136: Appendix F Specifications
Appendix Specifications This chapter provides detailed, specific information for the operation of your Compaq ProLiant ML350 Generation 2 server, including: Server specifications for both rack and tower models Dimensions Power requirements Temperature requirements Minimum hardware configuration Supported operating systems Drivers...
Page 137: Server Specifications
F-2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Server Specifications Table F-1 Tower Server Specifications Feature English Units Metric Units Dimensions Height With feet 18.5 in 46.99 cm Without feet 17.5 in 44.50 cm Depth (without bezel) 24 in 60.96 cm...
Page 138: Rack Server
Specifications F-3 Rack Server Table F-2 Rack Server Specifications Feature English Units Metric Units Dimensions Height 8.61 in 21.87 cm Depth 24 in 60.96 cm Width 19.0 in 48.26 cm Weight (no drives installed) 60 lb 27.24 km Input requirements Rated input voltage 100 VAC to 120 VAC 200 VAC to 240 VAC...
Page 139: Minimum Hardware Configuration
F-4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Minimum Hardware Configuration Make sure that your server meets the requirements for minimum hardware configuration. During the troubleshooting process, it may be necessary to reduce your system to its minimum configuration, reinstalling options one at a time to determine the cause of failure.
Page 140: Supported Operating Systems
To operate properly, your server must have a supported operating system. CAUTION: If your server has a factory-installed operating system, configure the server using the instructions in the Compaq Factory-Installed Operating System Software Installation Guide or data will be lost.
Page 141: Location
Index ASR-2 (Automatic Server Recovery-2) disabling 5-10 access panel overview 5-10 rack server features 1-15 removing, illustrated 3-8 settings 5-4 rack, removing 3-7 assembly clip lever, caution 3-33 removing audible warnings D-7 caution 3-10, 3-30 Automatic Server warning D-6, D-7 Recovery-2 See ASR-2 replacing 3-6 tower...
Page 142: Illustrated
2 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide bezel factory-installed operating opening 3-4 system F-5 opening, illustrated 3-4 firmware upgrade 5-7 removing 3-4 front bezel, removing 3-10 removing, illustrated 3-5 grounding 3-1 replacing 3-5 handling components 3-26...
Page 143 Compaq Management CD 2-8 secondary IDE, disabling 5-7 Compaq recommendations, cords and cable placement, NetWare 4-10 warning 2-1 Compaq sales website 2-2, 2-3 Compaq Servers Troubleshooting Guide D-4 Compaq Survey Utility data backup 3-3 overview 5-9 data backup, server installation 2-8...
Page 144 4 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide drivers expansion board retainer additional information D-8, reinstallation, illustrated 3-24 expansion slots OS installation media F-5 locating, illustrated 3-20 website F-5 number 1-11 dual inline memory modules See physical location 3-20...
Page 145 3-10 bezel 3-4 guidelines fan baffle 3-25 cabling 4-1 hazard symbol ix SCSI devices 4-2 hazardous conditions, symbols on guides, Compaq Servers equipment ix Troubleshooting Guide D-4 hazardous energy circuits symbol ix warning D-3 health LED E-5 half-height removable media...
Page 146 6 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide cabling ProLiant ML350 Generation 3 SCSI device 4-6 server 1-3 Server Feature Board SCSI rack installation 2-3 channel B 4-10 rear panel components 1-6 CD, inserting 2-11 rear panel components...
Page 147 Index 7 installing IPL (Initial Program Loader), 5.25-inch device 3-15 settings 5-4 Compaq Insight Manager 2-8 IRQ (interrupt request) device mounted inside APIC 5-6 5.25-inch drive adapter, PCI configuration 5-4 illustrated 3-16 DIMMs 3-26, 3-28 expansion board 3-21 expansion board,...
Page 148: Minimum Requirements
8 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide temperature threshold E-6 Federal Communication troubleshooting D-5 Commission A-2 Linux, website information F-5 Japanese A-6 lithium battery See batteries Taiwanese A-6 LPT Port, settings 5-4 NVRAM, clearing E-9 maintenance and service guide...
Page 149 Index 9 power preinstalling hardware options, cycling D-4, D-8 instructions 3-3 fluctuations, caution 2-2 problems, diagnosing See removing, warning 2-6 troubleshooting site requirements 2-2 processor and heatsink assembly status, LED E-4 securing 3-32 power button, summary E-2 securing, illustrated 3-32 power cord processor socket processor removal, caution 3-4, 3-5, 3-9...
Page 150 10 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide RBSU (ROM Based Setup Utility) removable media drives, number accessing 5-2 supported 1-4 Advanced Options menu 5-6 removing ASR-2 menu 5-4 access panel 3-5, 3-7 Boot Controller Order access panel, caution 3-10,...
Page 151 Module), removal 3-36 warning x securing the processor and heatsink assembly, illustrated 3-33 flashing 5-7 security updating 3-31 Compaq Insight Manager 5-9 ROM Based Setup Utility See diskette write control 5-3 RBSU network server mode 5-5 ROMPaq passwords 5-5 diskette, creating 5-8...
Page 152 12 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide reconfiguration 3-10 symbols registration 2-11 in text ix SCSI devices 4-2 on equipment ix security features 1-16 system board site selection 2-2 LEDs E-5 specifications F-1 LEDs, illustrated E-5...
Page 153 2-2 cable connections, utilities illustrated 3-18 installation 3-17 ACU 5-8 installation, illustrated 3-17 ASR-2 5-10 releasing, illustrated 3-19 Compaq Insight Manager 5-9 removal 3-18 Diagnostics 5-10 Erase 5-8 technical support xii overview 5-1 telephone numbers xii Compaq A-4 POST 5-10...
Page 154 14 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide power supply installation 3-40 ventilation maintenance 3-40 server requirements 2-2, 2-4 power, removing 2-6 video controller, Server Feature rack stability xi Board connector 1-13 radiation exposure A-8 video, Server Feature Board 1-14...

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Proliant ml350 g2

Compaq ML350 - ProLiant - G2 Setup And Installation Manual

Table of Contents

Chapter 1 Server Features

Chapter 2 Overview of Server Installation

Chapter 3 Hardware Options Installation

Chapter 4 Cabling Guidelines

Chapter 5 Server Configuration and Utilities

Appendix A Regulatory Compliance Notices

Appendix B Electrostatic Discharge

Appendix C

Appendix D Troubleshooting

Appendix E LED Indicators, Switches, and Jumpers

Appendix F Specifications

System Fan

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Compaq ML350 - ProLiant - G2

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Table of Contents