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LG 42CQ610H Commercial Mode Setup Manual
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LG 42CQ610H Commercial Mode Setup Manual

Hospital tvs
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See also: Service Manual , Owner's Manual
22LQ630H 26LQ630H 32LQ630H
42CQ610H
Hospital TVs
Commercial Mode Setup Guide
Note: Selected features shown within this guide may not be available on all models.
EXPERIENCED INSTALLER
Express Script Installer Menu Wizard
pages 11 – 14
Custom Master TV Setup
pages 15 – 18
Cloning Information
pages 32 – 40
FTG Mode of Operation
pages 41 – 52
P/N: 206-4207 (Rev C)
© Copyright 2012, LG Electronics U.S.A., Inc.

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Summary of Contents for LG 42CQ610H

  • Page 1 Express Script Installer Menu Wizard pages 11 – 14 Custom Master TV Setup pages 15 – 18 Cloning Information pages 32 – 40 FTG Mode of Operation pages 41 – 52 P/N: 206-4207 (Rev C) © Copyright 2012, LG Electronics U.S.A., Inc.

  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 17. Power Cord Caution: It is recommended that appliances be placed Keep these instructions. upon a dedicated circuit; that is, a single outlet circuit Heed all warnings. which powers only that appliance and has no additional outlets or branch circuits.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS 26. Do not touch the ventilation openings, as they may become (Continued from previous page) hot while the TV is operating. 22. Outdoor Antenna Grounding 27. If you smell smoke or other odors coming from the TV or If an outside antenna or cable system is connected to the hear strange sounds, unplug the power cord, and contact an product, follow the precautions below.

  • Page 5: Table Of Contents

    Channel Banks Worksheet......31 42CQ610H Rear and Side Jack Panels....64 Cloning Overview .

  • Page 6: Commercial Mode Overview

    This document describes how to set up LQ630H and CQ610H TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translator Card (PTC), or embedded b-LAN™ (EBL) module, or it resides externally from the TV (i.e., in a device from the solution provider).
  • Page 7 Commercial Mode Overview (Cont.) Installer Menu To create a customized Master TV Setup, you will need to know how to enter the commercial controller (PTC) Installer Menu and make changes to the default values xxLQ630H PTC INSTALLER MENU CPU-CTV as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes.

  • Page 8: Ftg Mode

    Once it is determined whether the TV CPU or the EBL will own the FTG Channel Map, configuration can begin. Configuration of either requires a PC application—the LG FTG File Manager for the TV CPU or the LG FTG Device Configuration Application for the EBL. Each application provides utilities that enable you to create/edit an FTG Channel Map and configure Installer Menu settings.

  • Page 9: Pro:centric Operation

    Pro:Centric Operation Pro:Centric TV Interactive Menu Features The interactive Pro:Centric TV enables patients and visitors—from the comfort of their hospital rooms—to view and select from a complete listing of hospital services and amenities. The Pro:Centric TV is connected to the hospital’s billing computer, and service/amenities charges are billed at the time of order. Interactive amenities may include: Hospital information, news, and events •...

  • Page 10: Installer Remote Control Typical Key Functions

    Installer Remote Control Typical Key Functions An LG Installer Remote (p/n: 124-213-07) is required to set up and operate the TV. The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only.

  • Page 11: Express Script Installer Menu Wizard

    Express Script Installer Menu Wizard The Express Script Installer Menu Wizard guides you through the process of setting up the essential items for most hospital TV viewing applications and is displayed each time the TV is turned ON, unless it previously has been completed or exited.
  • Page 12 Express Script Installer Menu Wizard (Cont.) (Continued from previous page) 2. Select the Aux inputs. Installer Menu Wizard ► ► ► ► ► ► ► Use the Up/Down arrow keys to select the desired Aux input option(s). Step 2. Aux Input (Note: If you simply select Next and press OK (Enter) in this step, default Which inputs will you be using? values will be used.)
  • Page 13 Express Script Installer Menu Wizard (Cont.) (Continued from previous page) 6. Run the Auto Search (Auto Tuning). Installer Menu Wizard ► ► ► ► ► ► ► Select Execute Auto Search and press OK (Enter) to start the channel Step 6. Auto Search scan (searches for all available analog and digital channels).

  • Page 14: Express Script Installer Menu Wizard

    Express Script Installer Menu Wizard (Cont.) (Continued from previous page) • Icon: Use the Left/Right arrow keys or key in the icon number to select the Searched CH: 1/Added CH: 128 appropriate trademark/icon for each channel’s Channel-Time on-screen * Available to add up to 141 CH •...

  • Page 15: Custom Master Tv Setup

    Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes when the TV is in Pass-through Mode. Note: Refer to FTG Mode information on pages 41 to 52 for details on entering FTG Mode and configuring/editing FTG Channel Map and FTG Installer Menu settings.

  • Page 16: Custom Master Tv Setup Procedure

    Custom Master TV Setup (Cont.) Custom Master TV Setup Procedure 1. Set Installer Menu items. This step provides specific instruction only on the Installer Menu items that should be set on a Master TV. Refer to pages 19 to 26 for xxLQ630H PTC INSTALLER MENU CPU-CTV detailed information on all Installer Menu items.
  • Page 17 Custom Master TV Setup (Cont.) (Continued from previous page) 3. (Optional) Run Auto Tuning. Note: If you intend to use a USB memory device / .tlx file for cloning purposes, DO NOT run Auto Tuning. If you CHANNEL Move Enter Teach a .tlx file with an auto-tuned/edited Channel Map to a Target TV, this will put the Target TV in FTG Mode •...

  • Page 18: Installer Menu

    Custom Master TV Setup (Cont.) (Continued from previous page) a) After the TV channel lineup has been edited and channel label icons added, tune to the channel (source) for which you wish to transfer TV setup menu settings. Note: If you intend to use a clone programmer for cloning purposes, this must be either an analog channel or Aux input.

  • Page 19: Accessing The Installer Menu

    Installer Menu Use the Installer Menu to set up, change, or view operational settings. Refer to the table starting on the next page for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. Accessing the Installer Menu 1.
  • Page 20 Installer Menu (Cont.) Installer Menu Items 000 through 070 Menu Function Value Range Default Value Brief Description of Function Item INSTALLER SEQ 0 ~ 3 Leave default set to 0. POWER MANAGE 0 ~ 7 Sets number of hours of no activity before automatic shutoff. AC ON 0 / 1 Set to 1 to enable Auto Turn ON when AC power is applied.
  • Page 21 Installer Menu (Cont.) Installer Menu Items 071 through 122 Menu Function Value Range Default Value Brief Description of Function Item BCK. CH-TIME 0 ~ 7 Chooses custom background color for the Channel-Time display. If set to 1 and item 028 CH. OVERIDE is set to 0, “NOT AVAILABLE” message CH NOT AVBLE 0 / 1 is displayed if user direct tunes a channel that is not in the favorite channel list.
  • Page 22 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INSTALLER SEQUENCE NOTE: For items 007, 008, and 009 Specifies entry sequence to the Installer Menu. For legacy reasons, the scale used is 0 - 63. The PTC software will translate this to the 0 - 100 scale used by the TV.
  • Page 23 Installer Menu (Cont.) 012 - IR BANKS EN (IR Banks Enable) 021 - V-CHIP (Parental Control) For direct access to a particular channel bank. When enabled, you Set to 1 to activate V-Chip (Parental Control) and have it available can access a channel bank by inputting the discrete IR code for to the end user to filter and control or otherwise restrict program- that bank.
  • Page 24 Installer Menu (Cont.) When Hospital Mode is set to 0 (disabled), both the IR code 047 - AUX STATUS that will control the TV and the speaker selection depend on the Set to 1 for MPI Aux source to be reported as a channel number Installer Menu item 020 FEATURE LEVEL setting.
  • Page 25 Installer Menu (Cont.) 079 - UPN MSB-1 (UPN Most Significant Byte-1) 096 - DEF. ASP. RATIO (Default Aspect Ratio) User programmable number, most significant byte-1 readable by Selects default aspect ratio at power up. MPI command. Note: Not linked to serial number. •...
  • Page 26 Installer Menu (Cont.) 106 - ASP RATIO LOCK (Aspect Ratio Lock) 119 - DATA CHANNEL Set to 1 to retain previous aspect ratio with power off. Set to 0 to Set to 0 (default) to disable. Set to the RF channel number of the retain default aspect ratio with power off.

  • Page 27: Channel Icons / Custom Text Labels (2-5-4 + Menu Mode)

    Channel Icons / Custom Text Labels (2-5-4 + MENU Mode) Changing Channel Icons and/or Adding or Editing Changing icons and/or adding or editing custom text labels Custom Text Labels in the Channel-Time Display can only be done if there are channels that have been transferred to the TV’s PTC either during the Express If there is no pre-assigned icon for a channel, you can add Script/Custom Master TV Setup (see pages 11 to 14 or...

  • Page 28: Channel Banks Setup

    Channel Banks Setup Channel Banks Overview Channel Banks enable institution administrators to create tiered channel programming on patient in-room TVs. Each channel bank may offer a custom channel lineup for a pre-determined fee. LQ630H and CQ610H TVs are configured with four channel banks, i.e., Channel Banks 1, 2, 3, and 4. The top tier generally contains the most programming (premium, etc.), 2nd tier = lesser programming, 3rd tier = basic programming, etc.
  • Page 29 Channel Banks Setup (Cont.) Channel Status Options for Channel Banks In the Channel Preview/Banks Setup Menu, use the Channel Up/Down arrows on the Installer Remote to navigate to a channel and the Left/Right arrows to select the channel status. Channel Status Options IDs currently selected CHANNEL PREVIEW - BANK 1 channel bank.

  • Page 30: Channel Banks Setup

    Channel Banks Setup (Cont.) Channel Banks Worksheets Use Channel Banks Worksheets (see following page) to create channel status charts as part of the setup process. On the channel status charts, show the status for each channel in all channel banks. This then becomes the patient entertainment programming offerings plan.

  • Page 31: Channel Banks Worksheet

    Channel Banks Worksheet Use this worksheet to plan your program packages. (Photocopy additional worksheets as needed.) Channel Number Channel Number Channel Number Channel Number Channel Number Date _____________ Installer _____________________________________ Page ___ of ____ Location ______________________________________________________________________ 206-4207...

  • Page 32: Cloning Overview

    Cloning Overview IMPORTANT CLONING INFORMATION There are four different procedures for cloning a Master TV Setup (including a TV that has been set up using the Express Script Installer Menu Wizard), each with its own advantages and limitations (see also “Cloning Methods”...

  • Page 33: Usb Cloning Procedures

    USB Cloning Procedures Learning / Teaching a Master TV Setup using a USB Memory Device / .tlx File USB Cloning Notes Read the IMPORTANT CLONING INFORMATION on page 32 before beginning any cloning procedures. • In particular, ensure that the Master TV Setup does not contain a Channel Map; otherwise, Teaching will result in the Target TV(s) being configured for FTG Mode via CPU.
  • Page 34 USB Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a USB Memory Device / .tlx File (Cont.) Teach Master TV Setup to Target TV 1. Ensure the Target TV is in Pass-through Mode, and then use the USB Download Menu Installer Remote to enter the Target TV Installer Menu: Press MENU repeatedly until the on-screen display of the TV setup...

  • Page 35: Learning / Teaching A Master Tv Setup Using A Usb Memory Device / .Tll File

    USB Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a USB Memory Device / .tll File USB Cloning Notes Read the IMPORTANT CLONING INFORMATION on page 32 before beginning any cloning procedures. • You may edit a filename as part of the Learning procedure; however, a file with edited contents will not •...

  • Page 36: Usb Cloning Procedures

    USB Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a USB Memory Device / .tll File (Cont.) Teach Master TV Setup to Target TV 1. On the Target TV, if necessary exit the Express Script Installer USB Download Menu Menu Wizard, and then use the Installer Remote to enter the Target TV Installer Menu: Press MENU repeatedly until the on-screen Upgrade TV Software...

  • Page 37: Clone Programmer Cloning Procedures

    Clone Programmer Cloning Procedures Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Caution: If the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port, as this will damage the clone programmer.
  • Page 38 Since the TLL-1100A’s time cannot be set directly, the current time needs to (6) DISPLAY CLONE SETUP be copied from an LG TV equipped with an enabled MPI port. CLONE CLOCK = XX:XX After the time is copied to the TLL-1100A clone programmer, the current CLOCK = XX:XX time will be maintained and can then be transferred to another TV.

  • Page 39: Learning / Teaching A Master Tv Setup Using An Lt2002 Clone Programmer

    Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Caution: If the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port, as this will damage the clone programmer.

  • Page 40: Clone Programmer Cloning Procedures

    Since the LT2002’s time cannot be set directly, the current time needs to be TO CHANGE MENU ITEMS, PRESS copied from an LG TV equipped with an enabled MPI port. CHANNEL KEYS OR DIGITS. After the time is copied to the LT2002 clone programmer, the current time will be TO EXECUTE ITEM, PRESS ON/OFF, maintained and can then be transferred to another TV.

  • Page 41: Ftg Mode Of Operation Overview

    Pro:Centric data delivery over RF. • • FTG Mode via CPU requires that you use LG FTG File FTG Mode via EBL requires LG FTG Device Configuration Manager PC software to create an FTG Configuration (.tlx) Application PC software. In this mode, the EBL is the owner file.

  • Page 42: Determining The Tv Operating Mode

    FTG Mode of Operation Overview (Cont.) While the TV is in FTG Mode: Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu • items will be read-only. Any FTG configuration changes must be made using either the FTG File Manager (FTG Mode via CPU) or •...

  • Page 43: Ftg Mode Via Cpu

    FTG Mode via CPU Creating an FTG Configuration File using the FTG File Manager This section describes how to create an FTG Configuration (.tlx) file that can be saved to a USB memory device. In order to enable Pro:Idiom decryption, it is recommended that you create an FTG Configuration file using the FTG File Manager.
  • Page 44 • Click the down arrow at the right of the Chassis field in the Installer Menu Templates section of the FTG File Manager main screen, and select the appropriate chassis (22LQ630H or 26/32LQ630H or 42CQ610H) from the drop-down list of available models. • Click the Load button.

  • Page 45: Teaching Ftg Configuration To A Tv

    FTG Mode via CPU (Cont.) Teaching FTG Configuration to a TV This procedure describes how to “Teach” an FTG Configuration file from a USB memory device to a TV. Ensure you have completed the procedure on the previous page to create the FTG Configuration file before proceeding with the steps below.

  • Page 46: Learning An Ftg Configuration File From A Tv

    FTG Mode via CPU (Cont.) Learning an FTG Configuration File from a TV To ensure that Pro:Idiom decryption is enabled, it is recommended that you create an FTG Configuration file using the FTG File Manager as described on pages 43 to 44. However, if necessary, this option enables you to save (Learn) an FTG Configuration file from an LQ630H or CQ610H TV to a USB memory device.

  • Page 47: Optional Manual Configuration / Tv Setup

    FTG Mode via CPU (Cont.) Optional Manual Configuration / TV Setup The manual configuration procedures below should only be performed if you do not know the RF channels at the site and need to “Learn” an FTG Configuration file from an LQ630H or CQ610H TV as described on the previous page.

  • Page 48: Ftg Mode Via Ebl (Local Configuration)

    USB-to-TTL Serial Cable display a green text banner that shows the EBL firmware version and release date. RESET UPDATE 42CQ610H 6. “Read” the current FTG Installer Menu settings from Jack Panel the EBL using the FTG Installer Menu Configuration PTC SERVICE...

  • Page 49: Ftg File Manager Utilities Overview

    FTG Configuration List. Load default FTG Installer Menu for appropriate LQ630H chassis or 42CQ610H chassis. TLX FILE CONTENTS TV SETUP MENU LIST Data to be saved in FTG Data contained in opened FTG Configuration (.tlx) file.

  • Page 50: Ftg Channel Map Configuration Utility

    FTG File Manager Utilities Overview (Cont.) FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map. EDIT/ADD MAP PRINT MAP Click to display a printable Click to open the FTG Channel Map Editor to create FTG Channel Map Report.

  • Page 51: Ftg Channel Map Editor

    FTG File Manager Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. LOGICAL CHANNEL MAPPING Select a Logical Channel number. Then, CUSTOM CHANNEL LABELS/ICONS SET CHANNEL ATTRIBUTES assign it the RF, Major, and Minor channel Enter custom labels and select icons Check/select Encrypted, OSD,...

  • Page 52: Ftg Installer Menu Configuration Utility

    FTG File Manager Utilities Overview (Cont.) FTG Installer Menu Configuration Utility CONFIGURATION SETTINGS Select tabs for categories of Installer Menu items to set up TV. Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application. Note: The Pro:Centric tab enables you to set up Pro:Centric-specific parameters. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.

  • Page 53: Device

    Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions xxLQ630H PTC INSTALLER MENU You can check the software versions of the TV by CPU-CTV Typical Installer accessing the Installer Menu with the Installer Menu Remote: Press MENU repeatedly until the on-screen 000 INSTALLER SEQ menu display no longer toggles, and then, press 9-8-7-6 + OK (Enter).

  • Page 54: Device

    (HD) or under and for the 22LQ630H is 1920 x 1080 pixels Teach To TV (TLX) (FHD) or under. Previous Enter The ideal resolution of an image for the 42CQ610H is 1920 x 1080 • pixels (FHD) or under. TV Software Update (Expert) TV Software Update (Expert) The image file must be stored in a folder named “LG_DTV”...

  • Page 55: Power Consumption Settings

    The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 3 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value for LQ630H TVs is 255; default value for CQ610H TVs is 100). 22LQ630H 26LQ630H 32LQ630H 42CQ610H Item 099 Power Power Power Power...

  • Page 56: Tv Aux Input Configuration

    Reference: TV Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DIRECT ACCESS START AUX STATUS TYPE TYPE 0xD2 Tuning DATA STATUS Installer Menu SOURCE 0x41 SOURCES CURRENT AV TYPE 0x0D ASSIGN- ENABLED (R/W) SOURCE (R) MENT SOURCE (R) OLD_ OLD_ Source...

  • Page 57: B-Lan Setup & Overview

    Power 003 (default) A b-LAN enabled head end device, such as an LG FMA-LG101, broadcasts over the RF distribution system to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded b-LAN module to receive communication from the head end device. At this point, if it is desired for the b-LAN module to always be powered, including while the TV is in Standby, set Installer Menu item 118 POWER SAVINGS to 001.

  • Page 58: Lq630H/Cq610H Hospital Operations

    The following table identifies when and how the LQ630H and CQ610H hospital features are supported in three different TV configurations. As indicated in the introduction to this document, LG commercial TV functionality is based on “ownership” of the Channel Map. For the purposes of this table, “CPU” indicates that the TV is in Pass-through Mode with the Channel Map in the CPU (i.e., auto-tuned/edited Channel...

  • Page 59: Lq630H/Cq610H Hospital Operations

    Reference: LQ630H/CQ610H Hospital Operations (Cont.) Note: Even if Scan Mode is enabled, the front panel channel keys cannot be used to turn ON the TV. Note: The power indicator on the front panel of the TV has two different settings: one for when the TV is in standby and one for when the TV is turned ON.

  • Page 60: Resetting Factory Defaults On The Tv(S)

    Reference: Resetting Factory Defaults on the TV(s) This section describes how to reset factory defaults either on a single TV that is currently in Pass-through or FTG Mode or on multiple TVs that are currently in FTG Mode. Note: If the TV(s) is/are currently in FTG Mode, restoring the factory defaults also resets the TV to Pass- through Mode.

  • Page 61: Tv Zone Restrictions

    Reference: TV Zone Restrictions The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Configuration Utility enables you to assign Zone restrictions to channels that may be deemed unsuitable for certain locations, for example, a hotel lobby. In the FTG Channel Map Editor, a Zone # (for example, “1”) must be designated for each channel that is to be restricted.

  • Page 62: 22Lq630H Rear And Side Jack Panels

    Reference: 22LQ630H Rear and Side Jack Panels USB IN Insert USB memory device for software updates, cloning purposes, FTG Mode via CPU configuration, picture/ music entertainment, etc., as applicable. AUDIO/VIDEO IN Connect to video/audio AV IN output port on external AUDIO/VIDEO device (use A/V adapter cable provided with TV).

  • Page 63: 26/32Lq630H Rear And Side Jack Panels

    Reference: 26/32LQ630H Rear and Side Jack Panels AUDIO IN (RGB/DVI) Audio connection for RGB or DVI device. USB IN Insert USB memory device for software updates, cloning purposes, FTG Mode via CPU configuration, picture/music entertainment, etc., as applicable. RGB IN (PC) Connection for RGB output from PC.

  • Page 64: 42Cq610H Rear And Side Jack Panels

    Reference: 42CQ610H Rear and Side Jack Panels USB IN Insert USB memory device for software updates, cloning purposes, FTG Mode via CPU configuration, picture/ music entertainment, etc., as applicable. AUDIO/VIDEO IN L/MONO-AUDIO-R IN Connect to audio output jacks on external device.

  • Page 65: Pillow Speaker Setup

    Controlling the TV with Serial Data These TV models are capable of being controlled by a single-wire, serial PREV MUTE data signal. This is an LG patented technology and is being implemented SLEEP OPTION PILLOW SPEAKER by certain brands of “smart” pillow speakers.

  • Page 66: Usb Media Navigation Using Pro:centric Pillow Speaker

    Reference: USB Media Navigation using Pro:Centric Pillow Speaker The Pro:Centric pillow speaker is currently the only pillow speaker that enables users to navigate and play/view USB media files (videos, music, photos, etc.). This section provides a brief overview of the Pro:Centric pillow speaker navigation tools. Note: Refer to the Owner’s Manual for detailed information on USB memory device requirements and the types of media supported by the LQ630H and CQ610H TVs.

  • Page 67: Vesa Standard Tv Mounts

    Reference: VESA Standard TV Mounts General Guidelines: Choosing a Location for Installing a VESA Standard Mount To the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instruc- tions provided with the TV stand that will be used to mount the TV.

  • Page 68: Troubleshooting

    Check that “+” and “-” match in battery compartment. Too much light in room. Dim room light. Bed Switch set to wrong bed. Set Bed Switch or update Installer Menu, as necessary. Wrong Installer Remote. Requires compatible Installer Remote. Contact your LG dealer. 206-4207...

  • Page 69: Troubleshooting Flow Chart

    Troubleshooting (Cont.) Troubleshooting Flow Chart Controller Quick Check STATUS Plug into AC connected LED on PTC Power outlet. to AC Board Power? blinking? Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV. POWER Bad Analog or LED lit?

  • Page 70: Commercial Mode Check / Ftg Operation Troubleshooting

    Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. connected Plug into AC TV turned to AC Power outlet. Power? Leave the TV set ON, and press MENU on the...

  • Page 71: Clone Programmer Troubleshooting

    Then redo Learn/Teach. (Learning usually takes about 90 seconds; Teaching usually takes 3 to 4 minutes.) Remote does not operate Wrong Installer Remote. Only use an LG Installer Remote to operate clone programmer clone programmer. with TV. Clone menu does not dis- MPI cable not connected.

  • Page 72: Channel Banks Setup Troubleshooting

    Troubleshooting (Cont.) Channel Banks Setup Troubleshooting CHANNEL PREVIEW - BANK 1 CH 011-001 NORMAL-ADDED Enter -> Change CC -> VCHIP Menu, Ch. Preview -> Exit Channel Preview/Banks Setup Menu Possible Cause Possible Solution Symptom Cannot change channel Channel Access was denied in Express Set CH.

  • Page 73: Glossary Of Terms

    Reference: Glossary of Terms A list of definitions for some of the words found in this guide 75 OHM RF CABLE COMPONENT VIDEO OUTPUT The wire that comes from an off-air Uses three wires for transporting three- Refers to the output jack that sends antenna or cable service provider.

  • Page 74: Document Revision History / Notes

    Document Revision History / Notes Document Revision History Date Description February 2012 Revision A: New document February 2012 Revision B: Additional USB port for 26/32LQ630H March 2012 Revision C: CQ610H information added Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems &...

  • Page 75: Back Cover

    1-888-865-3026 www.LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a trademark of LG Electronics U.S.A., Inc. b-LAN is a trademark of LodgeNet Interactive Corporation. All other trademarks or registered trademarks are the property of their respective owners.

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