2 Support and Other Resources
Related Documentation
HP StorageWorks XP24000/XP20000 Disk Array Owner Guide
HP StorageWorks XP24000/XP20000 Remote Web Console User Guide
You can find these documents on the HP Manuals website:
http://www.hp.com/support/manuals
In the Storage section, click Disk Storage Systems and then select a product.
Conventions for Storage Capacity Values
HP XP storage systems use the following values to calculate physical storage capacity values (hard
disk drives):
1 KB (kilobyte) = 1,000 bytes
1 MB (megabyte) = 1,000
1 GB (gigabyte) = 1,000
1 TB (terabyte) = 1,000
1 PB (petabyte) = 1,000
HP XP storage systems use the following values to calculate logical storage capacity values (logical
devices):
1 KB (kilobyte) = 1,024 bytes
1 MB (megabyte) = 1,024
1 GB (gigabyte) = 1,024
1 TB (terabyte) = 1,024
1 PB (petabyte) = 1,024
1 block = 512 bytes
HP Technical Support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
Subscription Service
HP recommends that you register your product at the Subscriber's Choice for Business website:
444 Support and Other Resources
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