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Compaq 5000 - Professional - 32 MB RAM Maintenance And Service Manual
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Compaq 5000 - Professional - 32 MB RAM Maintenance And Service Manual

Service guide
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Maintenance and Service Guide
Compaq Presario 4900, 5000, & 5100 Series Computers
Product
Description
Troubleshooting
Illustrated Parts
Catalog
Removal &
Replacement
Procedures
Jumper & Switch
Information
Specifications
See the
Notice
for copyright and trademark information, and the
Preface
for symbol
conventions and Technician Notes.
Download ZIP file of complete MSG onto local hard drive.
This MSG will be periodically maintained and updated as needed.
To report a technical problem, contact your Regional Support Center or IM Help Center.

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Summary of Contents for Compaq 5000 - Professional - 32 MB RAM

  • Page 1 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Jumper & Switch Information Specifications See the Notice for copyright and trademark information, and the Preface for symbol conventions and Technician Notes.
  • Page 2 This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1998 Compaq Computer Corporation. All rights reserved. Compaq, Presario Registered U. S. Patent and Trademark Office.

  • Page 3: Technician Notes

    Serial Number When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number can be found on the front right side of the chassis (between the CD/DVD/Zip drives and the drive door hinge), and on the rear of the computer above the power supply.
  • Page 4 Serial Number Electrostatic discharge The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts. The serial number is located Service on the rear of the computer above the power supply, and also on the considerations chassis between the CD/DVD/Zip drives and the drive door hinge.

  • Page 5: Electrostatic Discharge

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Electrostatic Discharge Electrostatic discharge A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 6: Service Considerations

    The screws used in these products are not interchangeable. If an incorrect screw is used during the reassembly process, it could cause damage to the unit. Compaq strongly recommends that all screws removed during the disassembly process be kept with the part that was removed, then returned to System board their proper locations.

  • Page 7: Preparation For Disassembly

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Preparation for Disassembly Electrostatic discharge To prepare the computer for removal and replacement procedures, complete the following steps:...
  • Page 8 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Hood Electrostatic discharge Perform the preparation procedures Service...
  • Page 9 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Fax/modem Electrostatic discharge Perform preparation procedures. Service considerations Remove the hood.

  • Page 10: System Board Bracket

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE System Board Bracket Electrostatic discharge Service considerations There are ten steps in this procedure.
  • Page 11 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued Push the system board bracket forward and swing open.
  • Page 12 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued Disconnect the serial port cable (top) and the creativity action center cable (bottom) from the system board.
  • Page 13 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued Disconnect the audio and power cables.
  • Page 14 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued Disconnect the diskette drive and hard drive cables.
  • Page 15 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information REMOVAL & REPLACEMENT Removing the System Board Bracket, continued Disconnect the Zip and CD/DVD drive cables.
  • Page 16 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the System Board Bracket, continued Slide the system board bracket back at an...
  • Page 17 Information REMOVAL & REPLACEMENT PROCEDURES - INDEX PAGE This section provides general service information for Compaq 4900, 5000, & 5100 Series Personal Computers. Adherence to the procedures and precautions described in this section is essential for safe and proper service.
  • Page 18 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Serial Port Cable Assembly Electrostatic discharge Service Perform preparation procedures...
  • Page 19 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Mass Storage Devices - Index Page Electrostatic discharge 3.5"...
  • Page 20 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT 3.5" Diskette Drive Mass Storage Devices 3.5" Hard drive 3.5" Hard Drive 5.25"...
  • Page 21 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Mass storage devices 3.5" Hard Drive, continued Remove the two screws from the top of the hard drive bracket and chassis.
  • Page 22 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Mass Storage Devices 3.5" Hard Drive, continued Remove the four screws at the bottom of the hard drive bracket to release the hard drive.
  • Page 23 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT 3.5" Diskette Drive Mass Storage Devices 3.5" Hard drive 5.25" Hard Drive 5.25"...
  • Page 24 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Mass Storage Devices 5.25" Hard Drive Remove the four screws from the sides of the hard drive.
  • Page 25 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT 3.5" Diskette drive Mass Storage Devices 3.5" Hard drive CD or DVD Drive 5.25"...
  • Page 26 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Mass Storage Devices CD or DVD Drive, continued Remove the four screws from the sides of the CD...
  • Page 27 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT 3.5" Diskette drive Mass Storage Devices 3.5" Hard drive Zip Drive 5.25"...
  • Page 28 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information REMOVAL & REPLACEMENT Mass Storage Devices Zip Drive, continued Remove the four screws...
  • Page 29 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information REMOVAL & REPLACEMENT Mass Storage Devices Zip Drive, continued Remove the four screws holding the Zip...
  • Page 30 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT 3.5" Diskette drive Mass Storage Devices 3.5" Hard drive Diskette Drive 5.25"...
  • Page 31 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Mass Storage Devices Diskette Drive, continued Remove the screw holding the diskette drive...
  • Page 32 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Mass Storage Devices Diskette Drive, continued Remove the four screws from the sides of the diskette drive bracket to release the diskette drive from the bracket.
  • Page 33 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE System Board Components - Index Page Electrostatic discharge...
  • Page 34 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Removing the Cache (4910 Model only)
  • Page 35 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module I/O Panel...
  • Page 36 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Removing the Heat Sink Clip (on selected models)

  • Page 37: Table Of Contents

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module System Board...

  • Page 38: Removal & Replacement

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Battery Video...
  • Page 39 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Video Expansion Module...
  • Page 40 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Memory Module (DIMM)

  • Page 41: Illustrated Parts Catalog Specifications

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Processor & Goalposts (5000 & 5100 Series boards) Video This page shows the removal and replacement procedure for a Celeron processor.
  • Page 42 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Processor & Goalposts (5000 & 5100 Series boards) Video This page shows the removal and replacement procedure for a Pentium II processor.
  • Page 43 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Goalposts (Pentium II)
  • Page 44 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Processor & goalposts System Board Components Memory module Processor - 4900 Series...
  • Page 45 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Power Supply Electrostatic discharge Perform preparation procedures Service...

  • Page 46: Remove The Hood

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Front Bezel Electrostatic discharge Perform preparation Service procedures...

  • Page 47: Remove The System Board

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Instant On Button Board Electrostatic discharge Perform preparation...
  • Page 48 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Creativity Action Center (for 5000/5100 Series only) Electrostatic...
  • Page 49 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Creativity Activity Center, continued Remove the screws holding the Creativity Action...
  • Page 50 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING - INDEX PAGE Clearing CMOS Troubleshooting without diagnostics Checklist for minor problems...

  • Page 51: Troubleshooting

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING Clearing CMOS Clearing CMOS Power-On Self Test (POST) Configuration If the power-on password is unknown, clearing CMOS will disable the password and allow the computer to be operated.

  • Page 52: To Replace The System Board, Reverse

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING Clearing CMOS Power-On Self Test (POST) Power-On Self Test (POST) POST is a series of diagnostic tests that run automatically when the system is turned on. After the...
  • Page 53 Verify configuration parameters in determining problems Set time and date Running Setup To access the Setup utility, turn on the computer and press the F10 key when the Compaq logo appears. The following menu will appear: NOTE: The actual menu displayed on your computer may vary slightly, depending on your configuration.
  • Page 54 Clearing CMOS Diagnostic Error Codes Power-On Self Test (POST) Diagnostic error codes occur if the system recognizes a problem while running the Compaq Utilities Configuration program. These error codes help identify possibly defective subassemblies. Diagnostic Tables listed on this page give possible error codes, descriptions of each error condition, and actions error codes required to resolve the error condition.
  • Page 55 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING Clearing CMOS Diagnostic Error Codes (continued) Power-On Self Test (POST) Configuration Hard drive error codes...

  • Page 56: Troubleshooting Without Diagnostics

    The Computer Setup selection of your Compaq Utilities allows you to view and modify the settings for the peripheral devices factory installed in your system. Refer to the User's Guide for the particular peripheral cards you wish to install for information on how to view and select their settings.

  • Page 57: Hard Drive

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING Clearing CMOS Troubleshooting Without Diagnostics (continued) Power-On Self Test (POST) Configuration Hard drive...

  • Page 58: Specifications

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System System Specifications Power supply Diskette General system specifications drive Video memory...
  • Page 59 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System System Specifications (continued) Power supply General system specifications Diskette drive Video memory...

  • Page 60: System Memory

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System System Specifications (continued) Power supply Diskette General system specifications drive Video memory...

  • Page 61: General Specifications

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Power supply Power Supply Diskette drive U. S. Outside U. S.

  • Page 62: Diskette Drive

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Power supply Diskette Diskette Drive drive Diskettes Hard drives Size (in) 3.5 (8.89 cm)
  • Page 63 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Specifications for Quantum hard drives immediately follow this link to Seagate hard drives...

  • Page 64: Dvd Drive

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Power supply DVD Drive Diskette drive Dimensions U. S. Metric Hard drives Width 5.74 in...
  • Page 65 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System CD Drives Power supply Diskette Information for the 32x CD drive immediately follows this link to the...
  • Page 66 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Power supply Mouse Diskette drive Dimensions U. S. Metric Hard drives Height 1.22 in...
  • Page 67 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Power supply Fax-modem Diskette drive 56-DF 56-DFi Hard drives Maximum DVD drive...

  • Page 68: Zip Drive

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Power supply Diskette Zip Drive drive Total formatted capacity (bytes) 100,663,296...
  • Page 69 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION - INDEX PAGE System board CD drive DVD drive...
  • Page 70 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION System boards 4900 Series System Board Hard drives DVD drive For boards used in the 5000 &...
  • Page 71 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION System boards 5000 & 5100 Series System Boards (1st board of 3)
  • Page 72 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION System boards 5000 & 5100 Series System Boards (2nd board of 3)
  • Page 73 System boards Hard Drives Hard drives Compaq Computer Corporation uses IDE hard disk drives that conform to two different device 0/device 1 DVD drive implementations. These are Conner mode and ATA-compatible mode. These two modes are incompatible with one another.
  • Page 74 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information JUMPER & SWITCH INFORMATION System boards Hard Drive Hard drives DVD drive CD drive...
  • Page 75 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION System boards DVD Drive Hard drives DVD drive CD drive...
  • Page 76 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information JUMPER & SWITCH INFORMATION System boards CD Drive Hard drives DVD drive CD drive...
  • Page 77 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION System boards Zip drive Hard drives DVD drive CD drive...
  • Page 78 Home Removal & Jumper & Switch Specifications Replacement Information SPECIFICATIONS - INDEX PAGE This section provides physical, environmental, and performance specifications for Compaq 4900, 5000 and 5100 Series Personal Computers. CD drive Mouse Diskette drive Power supply DVD drive System...
  • Page 79 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information PRODUCT DESCRIPTION - INDEX PAGE Models and model-specific Rear components features connector pin...

  • Page 80: Standard Configurations

    5035 and some 5170 and 5180 models, which have 4MB. NOTE: All models except 5034ES are supplied with 56kbps modems. Creativity Action Center Compaq Presario 4900, 5000 and 5100 Series Personal Computers Rear CPU Standard Configurations connectors Model Processor...
  • Page 81 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information PRODUCT DESCRIPTION Models and features CPU Controls and Lights CPU controls 1 CD/DVD load/eject...
  • Page 82 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and features Keyboard Controls and Lights CPU controls and lights...
  • Page 83 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information PRODUCT DESCRIPTION Models and features Creativity Action Center (5000 and 5100 models only)
  • Page 84 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and features CPU Rear Connectors CPU controls and lights This page is for 5000 and 5100 Series models. For the 4900 Series rear connectors, click the link.

  • Page 85: Power Cord Set Requirements

    Power cord sets for use in other countries must meet the requirements of the country where you use the computer. For more information on power cord set Rear CPU requirements, contact your Compaq authorized dealer, reseller, or service connectors provider.
  • Page 86 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Home Removal & Jumper & Switch Specifications Replacement Information PRODUCT DESCRIPTION Models and features Keyboard Controls and Lights CPU controls and lights...
  • Page 87 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and features Keyboard Controls and Lights CPU controls and lights...
  • Page 88 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG - INDEX PAGE NOTE: The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts.

  • Page 89: Illustrated Parts Catalog

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit System Unit Mass storage devices Click on a part to get its description and spare part number.
  • Page 90 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Mass Storage Devices Mass storage devices Spare Part...
  • Page 91 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Cables Mass storage devices Description Spare Part Cables Number Standard &...
  • Page 92 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Standard and Optional Boards Mass storage devices 5000/5100 Series (3rd board of 3) Cables Standard &...
  • Page 93 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Standard and Optional Boards Mass storage devices 4900 Series...
  • Page 94 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Standard and Optional Boards Mass storage devices 5000/5100 Series (1st board of 3) Cables Standard &...

  • Page 95: Standard And Optional Boards

    Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Standard and Optional Boards Mass storage devices 5000/5100 Series (2nd board of 3) Cables Standard &...
  • Page 96 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Fax-modem Mass storage devices Two examples of the types of modem used are shown. Your modem may differ slightly from those Cables illustrated.
  • Page 97 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Keyboards Mass storage devices Cables Description Spare Part Number...
  • Page 98 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Monitors Mass storage devices Click on the picture of the monitor you have to see its catalog information.
  • Page 99 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Return Kits Mass storage devices Cables Description Spare Part Number Standard &...
  • Page 100 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Miscellaneous Parts Mass storage devices Spare Part Description...
  • Page 101 Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Documentation & Software Mass storage devices Description Spare Part Number...

This manual is also suitable for:

5170 - presario - 128 mb ramPresario 4900 seriesPresario 5000 seriesPresario 5100 series

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