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Epson Stylus PRO Color Large Format Inkjet Printer 7000 Service Manual
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Epson Stylus PRO Color Large Format Inkjet Printer 7000 Service Manual

Epson Stylus PRO Color Large Format Inkjet Printer 7000 Service Manual

Color large format inkjet printer
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SERVICE MANUAL

Color Large Format Inkjet Printer
EPSON Stylus PRO 7000
®
SEIJ99017

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Summary of Contents for Epson Stylus PRO Color Large Format Inkjet Printer 7000

  • Page 1: Service Manual

    SERVICE MANUAL Color Large Format Inkjet Printer EPSON Stylus PRO 7000 ® SEIJ99017...
  • Page 2 The contents of this manual are subject to change without notice. All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them.
  • Page 3 2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/ RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
  • Page 4 CHAPTER 6. MAINTENANCE mechanical operations, maintenance and repair procedures of Provides preventive maintenance procedures and the EPSON EPSON Stylus PRO 7000. The instructions and procedures lists of Epson-approved lubricants and adhesives included herein are intended for the experienced repair required for servicing the product.

  • Page 5: Symbols Used In This Manual

    Symbols Used in This Manual Indicates a reassembly procedure, practice, or condition that, if not strictly adhered to, could result Various symbols are used throughout this manual either to provide in damage to, or nonoperability of, the equipment. additional information on a specific topic or to warn of possible danger present during a procedure or an action.

  • Page 6: Adjustments

    Revision Status Revision Issued Date Description Rev. A February 17, 2000 First Release Rev. B April 12, 2000 Improved interface description (pg 31), nozzle check description (pg 43), paper thickness detection (pg 46), cutter replacement (pg 47), maintenance mode 2 description (pg 50), transportation mode (pg54) Fixed illustrations on pages 60, 61, 63, 71 Fixed paper sensor volume adjustment...

  • Page 7: Table Of Contents

    EPSON Stylus Pro 7000 Revision B Contents Chapter 1 Product Description Physical Specifications ................32 Printer Dimensions & Weight ............32 Setup Guidelines ................32 Features ...................... 12 Consumable Products & Options ............13 Cutter Specifications ................33 Standard Accessories ................. 13 Control Panel .....................
  • Page 8 Component List & Illustrations ..............55 Print Mechanism Components ............55 Service Call 00000101................. 93 Service Call 00010000................. 93 EPSON Stylus Pro 7000 Body & Stand ..........57 Service Call 00010001................. 94 Carriage Components................. 57 Paper Feed Path & Components............58 Service Call 00010002.................
  • Page 9 EPSON Stylus Pro 7000 Revision B Paper Not Straight ................101 Updating Firmware Via the PC ............162 Reload Paper ..................101 Updating Firmware From a Memory Card ........163 Please Lower Lever................102 Self-Diagnostics ..................164 Ink Out....................102 Self-Diagnostic Mode Menus ..............
  • Page 10 EPSON Stylus Pro 7000 Revision B Cover Open Sensor Assembly............200 USB ID Copy/Backup ................201 Extracting the USB-ID Copy Program ..........201 After Extracting the Program ............201 Running the Program ................. 202 Copying the ID to the New Board............ 202 Generating New ID &...

  • Page 11: Chapter 1 Product Description

    C H A P T E R PRODUCT DESCRIPTION...

  • Page 12: Features

    Paper Save feature searches for the front edge of the roll paper before printing to make sure no paper at the leading edge is wasted The EPSON Stylus Pro 7000 is an 24-inch wide, 6-color ink jet printer with Complete Software Compatibility With EPSON Stylus Pro 9000 professional color output.

  • Page 13: Consumable Products & Options

    EPSON Stylus Pro 7000 Revision B 1.1.1 Consumable Products & Options Table 1-2. Consumables & Options (continued) Name Code Product Table 1-2. Consumables & Options Multi-protocol Ethernet interface C82362 Type-B 10Base-T Name Code Product card T460 Black Ink 100Mbps Multi-...

  • Page 14: Print Specifications

    Character tables (2 international sets) PC 437 (US, Standard Europe) Nozzle configuration PC 850 (Multilingual) 64 nozzles per color (same printhead as the EPSON Stylus Pro 9000) Typeface Print direction = Bi-direction (high-speed return, high-speed skip only) Bitmap LQ font: EPSON Courier 10 CPI...

  • Page 15: Paper Specifications

    *3: At the point where the rear edge comes free from the core (approx. last 30 cm.), print quality is no longer guaranteed. ROLL PAPER SPECIFICATIONS *4: If a 3” core is used, the EPSON-exclusive optional 3” roll paper spindle is required Paper must have no wrinkles, tears, or folds plus the surface EPSON Special Roll Paper should be smooth.

  • Page 16: Cut Sheet Specifications

    EPSON Special Paper Paper meeting the requirements described below can be used with this The following special papers meet or exceed EPSON requirements, and printer, but neither the feeding nor printout quality is guaranteed. paper feeding plus printout quality are assured.

  • Page 17: Printable Area

    EPSON Stylus Pro 7000 Revision B 1.1.4 Printable Area Table 1-7. Printable Area Heading Roll Paper Cut Sheets 210 ~ 610mm 210 ~ 610mm PW (width) (8.27 ~ 24”) (8.27 ~ 24”) Max. 90m 297~915mm PL (length) (298.8’) (11.8~36.4”) 3mm/15mm* LM (left margin) (0.12~0.59”)

  • Page 18: Ink Cartridges

    EPSON Stylus Pro 7000 Revision B 1.1.5 Ink Cartridges 1.1.6 Electrical Specifications Shape: Each ink cartridge is uniquely shaped so the Table 1-10. Electrical Specifications cartridges do not fit in the wrong slots. 120V Model 220-240V Model Ink colors: Black, Cyan, Magenta, Yellow, Light Cyan, Light...

  • Page 19: Reliability

    EPSON Stylus Pro 7000 Revision B 1.1.7 Reliability 1.1.8 Environmental Conditions Total print volume: 20,000 pages at A1 size TEMPERATURE/HUMIDITY Printheads: 2,000,000,000 dots/nozzle See the following table. Cutter: Approximately 2,000 sheets (A1) Table 1-11. Environmental Conditions Maintenance parts: Approximately 12,000 sheets...

  • Page 20: Vibration & Shock

    EPSON Stylus Pro 7000 Revision B 1.1.9 Controller VIBRATION & SHOCK CPU: Hitachi SH7043, 33Mhz See the following table. RAM: 8MB + 2MB (fixed) Table 1-12. Vibration and Shock Interfaces: IEEE1284 Vibration Shock Condition Notes Resistance Resistance Type B (one expansion port) 0.15G...

  • Page 21: Conformity/Safety Approvals

    EPSON Stylus Pro 7000 Revision B 1.1.10 Conformity/Safety Approvals 1.1.11 Acoustic Noise 120V Model Approx. 50dB(A) (According to ISO 7779) Safety Standards: UL1950 CSA 22.2 No. 950 EMI: FCC part 15 subpart B class B CSA C108.8 class B 220~240V Model...

  • Page 22: Ce Marking

    Revision B 1.1.12 CE Marking 1.2 Interfaces 220~240V Model The EPSON Stylus Pro 7000 is equipped with parallel and USB interfaces as Low Voltage Directive 73/23/EEC: EN60950 well as an expansion slot for an optional Type-B interface. This section provides information on each of these interfaces.

  • Page 23: Parallel Interface - Compatibility Mode

    EPSON Stylus Pro 7000 Revision B 1.2.1 Parallel Interface - Compatibility Mode The ERROR signal is low when there is a: Printer hardware error (fatal error) Table 1-13. Parallel Interface Specifications Paper-out error Item Description Paper-jam error Transmission mode 8-bit parallel, IEEE-1284 compatibility mode...
  • Page 24 EPSON Stylus Pro 7000 Revision B Table 1-14. Data transmission times Parameter Minimum Maximum tsetup 500 ns thold 500 ns tstb 500 ns tready tbusy 500 ns tt-out* 120 ns tt-in** 200 ns treply tack Typical 2 us tnbusy tnext...
  • Page 25 EPSON Stylus Pro 7000 Revision B Table 1-16. Connector Pin Assignments and signals - Forward Table 1-16. Connector Pin Assignments and signals - Forward Channel (continued) Channel Signal Return Signal Return Functional Description Functional Description Name Name Not connected ---- ---- Data reception pulse.

  • Page 26: Parallel Interface - Nibble Mode

    EPSON Stylus Pro 7000 Revision B 1.2.2 Parallel Interface - Nibble Mode Table 1-18. Connector Pin Assignments - Reverse Channel Return Table 1-17. Transmission Specifications Signal Name Functional Description Description HostClk Host clock signal. Transmission mode IEEE-1284 nibble mode The DATA0 through DATA7 signals...

  • Page 27: Parallel Interface - Ecp Mode

    EPSON Stylus Pro 7000 Revision B 1.2.3 Parallel interface - ECP mode Table 1-19. Transmission Specifications Description Transmission mode IEEE-1284 ECP mode Synchronization Refer to IEEE-1284 specification Handshaking Refer to IEEE-1284 specification Signal level IEEE-1284 level 1 device Adaptable See forward channel connector Data trans.
  • Page 28 EPSON Stylus Pro 7000 Revision B Table 1-20. Connector Pin Assignments - ECP Mode Table 1-20. Connector Pin Assignments - ECP Mode Return Return Signal Name Functional Description Signal Name Functional Description nReverseReq This signal goes low to change to the...

  • Page 29: Usb

    EPSON Stylus Pro 7000 Revision B 1.2.4 USB Device ID <00H><4EH> MFG: EPSON Standard :“Universal Serial Bus Specifications Revision 1.0” CMD: ESCPL2, BDC “Universal Serial Bus Device Class Definition for MDL: Stylus[SP]Pro[SP]7000 Printing Devices Version 1.0” CLS: PRINTER DES: EPSON[SP]Stylus[SP]Pro{SP]7000...

  • Page 30: Type-B Optional Interface

    1.2.5 TYPE-B Optional Interface 1.2.6 Preventing Data Transfer Time-Outs The EPSON Stylus Pro 7000 supports a Type-B interface (level 2). Generally, hosts abandon data transfer to peripherals when a peripheral is in the busy state for dozens of seconds continuously. To prevent hosts from...

  • Page 31: Interface Selection

    EPSON Stylus Pro 7000 Revision B 1.2.7 Interface Selection Interface status and selection When the option interface is selected, the parallel/USB interface goes into The SP 7000 has one slot for an optional Type-B interface and two built-in the busy state. The LH signal is “L” at this time. “L” means the power is interfaces;...

  • Page 32: Physical Specifications

    EPSON Stylus Pro 7000 Revision B 1.3 PHYSICAL SPECIFICATIONS SETUP GUIDELINES When setting up the printer on a desk or table top, refer to the instruction and PRINTER DIMENSIONS & WEIGHT illustration below. (When setting up the printer using the optional stand, see the setup guide that comes with the stand for details.)

  • Page 33: Cutter Specifications

    OK. Unlike the cutter position with the EPSON Stylus Pro 9000, the SP 7000 cutter position is automatically determined by the carriage cover position. No adjustment is needed for the cutter position or the carriage cover height.

  • Page 34: Control Panel

    EPSON Stylus Pro 7000 Revision B 1.4 Control Panel Table 1-22. Buttons and Functions Button Function SelecType Power-On This section describes the control panel, the buttons, the lights, and the way (Second function) (Normal) Function Function you make settings. Power Power on/off •...

  • Page 35: Led Indicators

    EPSON Stylus Pro 7000 Revision B LED INDICATORS Table 1-23. LED Indicator Lights Status Condition • On • Power on Operate • Flashing • Receiving data or performing power-down sequence • On • No paper loaded, end of roll, sheet/roll paper error, paper set lever is in release position, or •...

  • Page 36: Indicator Status In Normal Mode

    EPSON Stylus Pro 7000 Revision B 1.4.1 Indicator Status in Normal Mode Table 1-26. Pause Indicator Printer Status Indicator Table 1-24. Operate Indicator Ready Printer Status Indicator In SelecType mode With power on and in any status other than those listed below.

  • Page 37: Control Panel Messages

    EPSON Stylus Pro 7000 Revision B 1.4.2 Control Panel Messages Table 1-29. Control Panel Messages (continued) Display Message Meaning Table 1-28. Paper Source Indicator Can receive and print data. READY * Printer Status Indicator Resetting Timer IC Selected paper source...

  • Page 38: Panel Display Priority

    EPSON Stylus Pro 7000 Revision B 1.4.3 Panel Display Priority Table 1-29. Control Panel Messages (continued) Display Message Meaning High priority to low priority When trying to print a test or adjustment Fatal errors/restart required pattern, one of the following occurs: •...

  • Page 39: Loading Paper

    EPSON Stylus Pro 7000 Revision B 1.5 Loading Paper To use cut sheets smaller than A3+ size cut sheets To automatically cut off the printed roll paper after printing: 1. Select Sheet using the Paper Source button. 1. Push back the paper set lever to the release position. The printer is 2.

  • Page 40: Selectype Settings

    EPSON Stylus Pro 7000 Revision B 1.6 SelecType Settings Exiting SelecType mode Select one of the following methods to exit SelecType mode: Entering SelecType mode Press the Pause button while in SelecType mode; the printer is ready to print. To access the control panel settings, press the SelecType button while the printer is not printing.

  • Page 41: Printer Setting Menu

    EPSON Stylus Pro 7000 Revision B 1.6.1 Printer Setting Menu Platen gap You can adjust the platen gap using this option. (See “Platen Gap Table 1-31. Printer Setting Menu Mechanism” on page 70 for details.) Display Message Options Notes Roll paper margin Adjusts the platen gap.

  • Page 42: Test Print Menu

    Note: the actual pattern prints in color: black, cyan, magenta, light cyan, light magenta, and yellow The firmware version is described as the date the firmware was set. BO = EPSON Stylus Pro 7000 28 = date 9 = last digit of year (1999 in this case)
  • Page 43 EPSON Stylus Pro 7000 Revision B Code page = PC 437 (US/Europe) or PC 850 Ink Pad = waste ink count, see below E***** F 100~81% remaining Version = Firmware version E**** F 80~61% remaining Ink Left = see below...

  • Page 44: Printer Status Menu

    Maintenance information 3. Select the Paper Config. menu, and press the Item button. CLEANER Maintenance information 4. Select a paper number, one to four. (If you use EPSON media, select STD and proceed to step 4.) Product Description SelecType Settings...

  • Page 45: Cutter Replacement Menu

    EPSON Stylus Pro 7000 Revision B 1.6.5 Cutter Replacement Menu 5. Press Item and confirm that “THICK. PAT. = Print” appears on the display. Then press Enter to print the paper thickness pattern. Print the Status Sheet from the Test Print menu in SelecType mode and see page 43 for information on determining when the cutter needs to be replaced.

  • Page 46: Head Alignment Menu

    2. Press the SelecType button and select the Head Alignment Menu. Then press the Item button. 3. If using EPSON special media (paper thickness = 0.2~1.2mm), select “STD”. If using other media, enter the paper thickness in 0.1mm increments. (See “Detecting Paper Thickness” on page 44 if necessary.) Press Enter.

  • Page 47: Maintenance Request

    EPSON Stylus Pro 7000 Revision B 1.7 Maintenance Request Table 1-37. Head Alignment Menu Display Messages Item Notes There are several consumable parts in the printer, and the printer employs Select the thickness, to 0.1mm, of the separate counters to keep track of each one. The “Maintenance Req. 0100”...

  • Page 48: Service Requests

    EPSON Stylus Pro 7000 Revision B 1.8 Service Requests Table 1-38. Service Errors (continued) Service Code Explanation When “Service Req nnnnnnnn” appears on the LCD display, a fatal error Mail box receiving error 0002000B requiring a service technician has occurred. The nnnnnnnn indicates what...

  • Page 49: Maintenance And Diagnostic Modes

    EPSON Stylus Pro 7000 Revision B 1.8.1 Maintenance And Diagnostic Modes MAINTENANCE MODE When the printer is not functioning properly, there are three modes that help To enter: While pressing the Pause button, turn the printer on. you detect what is wrong and can help you fix the problem. These modes are “Maintenance Mode”, “Maintenance Mode 2”, and “Self-Diagnostic Mode”.

  • Page 50: Maintenance Mode 2

    EPSON Stylus Pro 7000 Revision B Table 1-40. Maintenance Mode 2 - (NVRAM) counter value menu MAINTENANCE MODE 2 Item LCD Message Description To enter: While Pressing the Paper Source + Cut/Eject + Paper (decimal) Feed ↓ buttons, turn the printer on.

  • Page 51: Self-Diagnostic Mode

    EPSON Stylus Pro 7000 Revision B 1.9 Firmware Update SELF-DIAGNOSTIC MODE ↓ Power-on button: Paper Feed + Cut/Eject + Cleaning The information contained in this section is not to be shared This mode is used primarily for replacing worn-out printer parts and publicly.

  • Page 52: Jumper Settings

    Revision B 1.10 Jumper Settings 1.11 Initialization The factory default settings for jumper and DIP switch on the Main Board There are three ways to initialize the EPSON Stylus Pro 7000: (C299MAIN) are as follows. Hardware initialization: Table 1-41. Jumper Settings...

  • Page 53: Transportation Mode

    EPSON Stylus Pro 7000 Revision B 1.12 Transportation Mode To prepare the printer for transportation (drain ink), the user must enter the transportation mode as follows. 1. With the printer turned on, remove all ink cartridges. 2. Turn off the printer. The printer automatically drains the ink and shows the progress as a percent on the LCD panel.

  • Page 54: Chapter 2 Operating Principles

    C H A P T E R OPERATING PRINCIPLES...

  • Page 55: Component List & Illustrations

    Paper feed components PF motor +42VDC DC Servo motor 2.1.1 Print Mechanism Components Rotary encoder The printer mechanism of EPSON Stylus Pro 7000 consists of the following PF encoder sensor +5VDC two channel A phase/B phase mechanism parts. in PF motor Table 2-1.
  • Page 56 EPSON Stylus Pro 7000 Revision B Table 2-1. Printer Mechanism Components (continued) Part Drive voltage Description Other components Mechanical switch Cover open sensor +5VDC Open = cover open Closed = cover closed Panel unit +5VDC +42VDC, +28VDC, C299MAIN board Printer control/drive circuit board...

  • Page 57: Epson Stylus Pro 7000 Body & Stand

    EPSON Stylus Pro 7000 Revision B EPSON STYLUS PRO 7000 BODY & STAND CARRIAGE COMPONENTS The carriage component functions are described in detail on page 60. Home position AC inlet sensor P-Edge sensor (underneath carriage) Control Panel Linear encoder Platen gap HP...

  • Page 58: Paper Feed Path & Components

    EPSON Stylus Pro 7000 Revision B PAPER FEED PATH & COMPONENTS Roll paper Secondary R = Paper Width flag Roller L = Paper Set Lever flag P-Rear sensor PF Motor & Assembly belt Frontal view of sensor flags Sideways view...

  • Page 59: Ink System Components

    EPSON Stylus Pro 7000 Revision B INK SYSTEM COMPONENTS ELECTRICAL CIRCUIT BOARDS cartridge Pump holder motor Flushing box Ink cartridge Main board Waste ink Power supply pads board Maintenance assembly Figure 2-5. Ink System - Main Parts Figure 2-6. Electrical Circuit Board locations Operating Principles Component List &...

  • Page 60: Description Of Components

    EPSON Stylus Pro 7000 Revision B 2.2 Description of Components Carriage T-Fence 2.2.1 Carriage Movement Linear To print on paper as wide as A1+ (24 inches), the carriage must be quite Encoder stable and must travel further than the usual carriage. To increase stability, Home Position the SP 7000 uses a carriage guide rail instead of the carriage guide shaft.

  • Page 61: Carriage & Carriage Components

    PG Cam which is driven by the PG Gear. The distance changes according to The printheads are the same type used in the EPSON Stylus Pro 9000 and the position of the PG Cam.
  • Page 62 Its function is to stop the cutter guide at the correct height, which is determined at the factory. Due to this added feature, no carriage cover height adjustment is necessary, unlike the EPSON Stylus Pro 9000. Normally, you should not loosen or remove the screw that secures the cutter height guide.

  • Page 63: Paper Feed Assembly

    EPSON Stylus Pro 7000 Revision B 2.2.2 Paper Feed Assembly Secondary Roller Assembly CR Guide Rail PF RAIL Grid Roller The main paper feed components are the CR Guide Rail, the Grid Roller Assembly Assembly which is attached to the PF Rail, and the Secondary Roller Assembly which attaches to the back of the CR Guide Rail and faces the Grid Roller Assembly.

  • Page 64: Paper-Feeding-Related Sensors

    EPSON Stylus Pro 7000 Revision B PAPER-FEEDING-RELATED SENSORS Note that the P-Thick and Paper Set Lever sensors as well as their corresponding flags are located next to each other. The The following sensors aid in the paper feeding process. sensors employ the two metal flags on top of the Secondary...

  • Page 65: Maintenance Assembly

    This is used for assembly in the EPSON Stylus Pro 9000. If you are not familiar with the SP removing ink from the nozzles and nozzle plate, initial ink charge, as well 9000, see the following for a detailed description.

  • Page 66: Cr Lock Mechanism

    EPSON Stylus Pro 7000 Revision B 2.2.4 CR Lock Mechanism The printer uses a spring to activate the carriage lock and an electromagnetic solenoid to release it. The spring forces the carriage lock up into the opening at the bottom of the subcarriage when the carriage is in the home position.

  • Page 67: Ink Supply Mechanism

    Ink Low sensor This mechanical sensor (microswitch) is at the bottom of all six ink If you are familiar with the EPSON Stylus Pro 9000, you should cartridge slots and detects when ink is running out. quickly notice a few differences, including the missing ink...
  • Page 68 EPSON Stylus Pro 7000 Revision B Cover open sensor Driver Motor To ensure proper paper feeding and to prevent paper jams, the front cover must be closed during printing. There is one cover-open sensor that detects when the cover is open using an interlock switch, and this sensor is located Front cover near the left side of the main printer opening.

  • Page 69: Printer Mechanism Operation Outline

    EPSON Stylus Pro 7000 Revision B 2.3 Printer Mechanism Operation Outline the carriage travels. If the position of the carriage according to the Software Servo is different from the position according to the encoder, a fatal error occurs (Service Call 00010005).

  • Page 70: Platen Gap Mechanism

    EPSON Stylus Pro 7000 Revision B PLATEN GAP MECHANISM CR guide rail View of right To produce high quality printouts, the printer must maintain a constant side of carriage distance between the printhead nozzles and the paper. To do this the printer measures the thickness of the paper and adjusts the height of the carriage accordingly.
  • Page 71 EPSON Stylus Pro 7000 Revision B When the carriage is in the home position, the PG motor can drive the cam via a series of gears. The motor turns counter clockwise to turn the cam and raise or lower the subcarriage to a set height. The actual platen gap position used during printing depends on the paper thickness as well as the control panel Platen Gap setting.

  • Page 72: Paper Feed Mechanism

    Paper Suction Fans The EPSON Stylus Pro 7000 feeds roll paper and cut-sheet paper using friction, and the two sensors along the paper feed path provide all necessary information for controlling the paper feed process. The sensors are the P-Rear...
  • Page 73 EPSON Stylus Pro 7000 Revision B Paper size detection - right and left edges reflected off the paper. This procedure is necessary to set the high/low levels when adjusting for different media types, such as glossy or plain Before printing the printer needs to determine the distance from the right paper.
  • Page 74 EPSON Stylus Pro 7000 Revision B Paper size detection - leading edge Before printing the printer needs to determine the location of the front edge. Figure 2-20. Paper-size detection of leading edge Operating Principles Printer Mechanism Operation Outline...
  • Page 75 EPSON Stylus Pro 7000 Revision B After paper is loaded in the printer, the printer performs the above left, right, and leading edge detection operations to make sure the paper is inside the printable range of the printheads. If any of these edges is outside of this area, a “Reload Paper”...

  • Page 76: Summary Of Control Circuit Operations

    EPSON Stylus Pro 7000 Revision B 2.4 Summary of Control Circuit Operations 28VDC 42VDC 5VDC -2VDC Control Panel CPU/C90A14CA IC15 This section summarizes the functions of the (C299MAIN) Main Board and the IC80 3.3V RESET IC REGULA Reset controls used to operate the printer.
  • Page 77 EPSON Stylus Pro 7000 Revision B Table 2-6. Control Circuit Operation (continued) Table 2-6. Control Circuit Operation Name/Code Location Function Name/Code Location Function Serial EEPROM 32 bit RISC-CPU Head drive D/A factory adjustment CPU (C90A14CA) EEPROM IC61 • Clock speed = 33MHz...

  • Page 78: Power Supply Board Summary

    EPSON Stylus Pro 7000 Revision B 2.4.1 Power Supply Board Summary Table 2-7. PS Board Signal Summary Depending on the printer model, either 100V AC or 220V AC is supplied to the Signal Name Condition Function printer when the printer is plugged into an live outlet.

  • Page 79: Chapter 3 Troubleshooting

    C H A P T E R TROUBLESHOOTING...

  • Page 80: Outline

    “NVRAM Init.”. The printer is not abnormally dirty. Clean if necessary. The printer parts are original or EPSON replacement parts and no part of the printer is deformed or out of shape in any way. The connectors are properly fixed with no damage to them or any of the harnesses.

  • Page 81: Maintenance Errors

    EPSON Stylus Pro 7000 Revision B 3.1.4 Maintenance Errors There are several consumable parts in the printer, and the printer employs separate counters to keep track of each one. The “Maintenance Req. 0100” message appears on the display to warn the user when the Waste Ink pads are about 99% full.

  • Page 82: Service Errors

    EPSON Stylus Pro 7000 Revision B 3.1.5 Service Errors Table 3-1. Service Errors (continued) Service Code Explanation When “Service Req nnnnnnnn” appears on the LCD display, a fatal error CPU Vector 4 - General illegal instruction requiring a service technician has occurred. The nnnnnnnn indicates what 100000004 needs to be fixed to return the printer to a working state.

  • Page 83: Troubleshooting Using The Error Messages

    Refer to LCD message Status Type page The EPSON Stylus Pro 7000 performs self-diagnostic tests using the data Cover Open The cover is open Error supplied by its various sensors, and if an error is detected by one or more Turn off/on The printer needs to re-initialize.
  • Page 84 EPSON Stylus Pro 7000 Revision B Table 3-3. Messages That Indicate Service is Necessary Table 3-3. Messages That Indicate Service is Necessary Error Code Description Refer to Error Code Description Refer to page 96 00010008 Servo interrupt watchdog time-out error...

  • Page 85: Warnings

    EPSON Stylus Pro 7000 Revision B WARNINGS Table 3-4. Warning/Error Messages Error Type Message Refer to Warning messages appear on the LCD display to warn users that a problem may occur. The printer can still print and there is no effect on print quality;...

  • Page 86: Errors

    EPSON Stylus Pro 7000 Revision B ERRORS Table 3-6. Maintenance Call nnnn Item Description Error messages appear on the LCD to notify the user that the printer cannot print properly under the current conditions. When an error message appears, Maintenance Call nnnn printing stops and data transfer from the host PC stops.
  • Page 87 EPSON Stylus Pro 7000 Revision B Table 3-8. Please Load xxx Table 3-10. Please Load Paper Item Description Item Description Please Load xxx Please Load Paper message message Paper check indicator is on and the currently selected paper path LED indicator LED indicator The Paper Check indicator in on.
  • Page 88 EPSON Stylus Pro 7000 Revision B Table 3-12. Cover Open Table 3-13. Paper Not Cut Item Description Item Description Cover Open Paper Not Cut message message LED indicator LED indicator Paper Check indicator flashes. status status The front cover is open.When the cover is open the CR cannot Paper cut error occurred.
  • Page 89 EPSON Stylus Pro 7000 Revision B Table 3-14. Paper Skew Table 3-15. Correctly Load Paper Item Description Item Description Paper Skew Correctly Load Paper message message LED indicator LED indicator Paper Check indicator flashes. Paper Check indicator flashes. status status Paper skew error occurred.
  • Page 90 Moving the Paper Set Lever during printing may cause a decline Recovery counter will not work properly. in printout quality and is not supported by EPSON. If the wrong cartridge is loaded, replace it with the correct If after returning the Lever to the set position this error does not Recovery cartridge.
  • Page 91 EPSON Stylus Pro 7000 Revision B Table 3-19. No Cartridge Table 3-21. Remove Paper Item Description Item Description No Cartridge Remove Paper message message LED indicator The Ink End indicator is on for the ink cartridge that is missing or LED indicator Paper Check LED is on.

  • Page 92: Fatal Errors

    EPSON Stylus Pro 7000 Revision B Table 3-24. Fatal Error Code List (continued) FATAL ERRORS Refer to Code Description Fatal error messages appear on the LCD panel to warn users that an page unrecoverable error has occurred. However, in some cases the printer may...

  • Page 93: Errors That Require A Service Technician

    EPSON Stylus Pro 7000 Revision B 3.3 Errors That Require a Service Technician SERVICE CALL 00000101 Problem MAINTENANCE CALL 0100 A printer part has exceeded its useful life, and to prevent damage to other parts as well as abnormal operations/printouts, an error occurs.

  • Page 94: Service Call 00010001

    EPSON Stylus Pro 7000 Revision B SERVICE CALL 00010001 SERVICE CALL 00010002 Problem Problem PF motor out of step - the length of the PF motor internal encoder’s PF motor overcurrent - Feedback from the PF motor (IC35) driver’s 10- pulse is too long or too short compared to the regular pulse.

  • Page 95: Service Call 00010004

    EPSON Stylus Pro 7000 Revision B Replace the encoder sensor SERVICE CALL 00010004 Replace the CR motor Problem Replace the Main Board CR motor encoder check error The CR motor makes small revolutions clockwise and counter- clockwise. When it turns, the printer checks the encoder output signals to make sure the motor is turning at the correct speed/ distance.

  • Page 96: Service Call 00010006

    EPSON Stylus Pro 7000 Revision B Solution SERVICE CALL 00010006 Replace the Main Board Problem CR motor overcurrent - Feedback from the CR motor (IC33) driver’s 10-pin output (Sense signal) indicates that the CR motor’s current is irregular. Solution Check the CR cover, slightly loosen screws if necessary...

  • Page 97: Service Call 00010009

    EPSON Stylus Pro 7000 Revision B Replace the PG motor SERVICE CALL 00010009 Replace the Main Board Problem System interrupt watchdog time-out error due to sensor-related error SERVICE CALL 0001000D Solution SERVICE CALL 0001000E Replace the Main Board Problem Cover sensor malfunction - one or both cover open sensors (interlock SERVICE CALL 0001000A switch) located at either end of the cover shaft is malfunctioning.

  • Page 98: Service Call 00020000 (Nvram Error) Service Call 00020001 (Internal Ram Error) Service Call 00020002 (Sram Error) Service Call 00020003 (Dram Error)

    EPSON Stylus Pro 7000 Revision B SERVICE CALL 00020000 (NVRAM ERROR) SERVICE CALL 10020004 (CPU GNRL ILLEGAL INSTRCTNS) SERVICE CALL 00020001 (INTERNAL RAM ERROR) SERVICE CALL 10020006 (CPU SLOT ILLEGAL INSTRCTNS) SERVICE CALL 00020002 (SRAM ERROR) SERVICE CALL 10020009 (CPU ADDRESS ERROR)

  • Page 99: General Errors

    EPSON Stylus Pro 7000 Revision B 3.4 General Errors PAPER OUT Problem This section describes error that can be solved by the user. Paper is not loaded. The rear edge of roll paper has been detected. By using “Check: Test” function in the built-in self-diagnostic...

  • Page 100: Load Xxx Paper

    EPSON Stylus Pro 7000 Revision B LOAD XXX PAPER PAPER JAM Problem Problem The selected paper source (according to the remote PP command) A paper jam occurs when during printing, paper feeding, or paper and the paper type selected on the control panel do not match.

  • Page 101: Paper Not Cut

    EPSON Stylus Pro 7000 Revision B PAPER NOT CUT RELOAD PAPER Problem Problem The paper that was supposed to be cut was not cut completely, or the This error occurs when, paper was cut but is still in front of the P-Front sensor.

  • Page 102: Please Lower Lever

    EPSON Stylus Pro 7000 Revision B If the error recurs even after reloading the paper, make sure the INK OUT paper-end sensor on top of the carriage is installed correctly and working properly. Problem One or more ink cartridges have run out of ink, a near-end cartridge...

  • Page 103: Remove Paper

    EPSON Stylus Pro 7000 Revision B 3.5 Troubleshooting Based on Your Printout REMOVE PAPER Problem This section describes conceivable print quality problems that may occur with Printer cannot perform cleaning because of thick paper. (The this printer and the troubleshooting points for those errors.

  • Page 104: Uneven Printing/Poor Resolution

    EPSON Stylus Pro 7000 Revision B 3. If the extra ink charge does not clear the clogged nozzles, confirm the UNEVEN PRINTING/POOR RESOLUTION following. If printout quality suffers from unevenness, poor quality, or similar problems, There is no damage to or foreign materials in/around the rubber of check the following.

  • Page 105: Smudged Or Marred Printout (Front)

    EPSON Stylus Pro 7000 Revision B SMUDGED OR MARRED PRINTOUT (FRONT) WHITE OR BLACK BANDING The front, or top, side of the paper can become smudged or marred if it rubs If white or black banding (lines across the page) appear on your printout, try against the printhead surface.

  • Page 106: Chapter 4 Disassembly & Assembly

    C H A P T E R DISASSEMBLY & ASSEMBLY...

  • Page 107: Summary

    EPSON Stylus Pro 7000 Revision B 4.1 Summary This section describes the disassembly and assembly methods for the EPSON Stylus Pro 7000. However, full assembly instructions are not given apart from following the disassembly instructions in reverse order, and where special instructions are necessary, reassembly points are provided.

  • Page 108: Warnings

    EPSON Stylus Pro 7000 Revision B 4.1.1 Warnings The power switch is located on the control panel. Any Before proceeding with any disassembly or assembly work, make absolutely time the printer is plugged into a power outlet, power is sure of the following.
  • Page 109 EPSON Stylus Pro 7000 Revision B Before servicing or performing maintenance on the Danger of explosion if the battery is incorrectly replaced. printer, make sure you have enough space. If you need to Replace only with the same or equivalent type move the printer, be sure the space you move to is safe.

  • Page 110: Tools

    EPSON Stylus Pro 7000 Revision B 4.1.2 Tools If you find it is necessary to perform service on a part not This section lists the tools necessary to disassemble or assemble the printer. described in this chapter, be sure to check the after- service parts situation before beginning the service.

  • Page 111: Screw List

    EPSON Stylus Pro 7000 Revision B 4.1.3 Screw List Table 4-2. Screws (continued) Type Color Description The following table lists all the screws used in this printer. Truss screw M4x8 white (+) Truss screw Table 4-2. Screws Toothed washer Type...

  • Page 112: Disassembly Flow

    EPSON Stylus Pro 7000 Revision B 4.2 Disassembly Flow Refer to the following flowchart when determining the disassembly flow. 4.2.1 Remove Panel & 4.2.3 Disassemble Printer Mechanism 4.2.2 Remove Circuit Board Housing Panel Unit Replace Waste Ink Pads Power Supply Board...

  • Page 113: Removing The Housing

    EPSON Stylus Pro 7000 Revision B 4.2.1 Removing the Housing 4.2.1.1 Panel Unit Removal 1. Release the clips on both sides of the control panel unit and pull slightly This sections describes the removal procedure for printer housing parts. See away from the R Side Cover.
  • Page 114 EPSON Stylus Pro 7000 Revision B 4.2.1.2 R Side Cover Removal 2. Remove the FFC cable from the connector and hook. 1. Remove the control panel unit as described in 4.2.1.1 “Panel Unit Connector Panel Unit Removal”. 2. Open the roll paper cover.
  • Page 115 EPSON Stylus Pro 7000 Revision B 5. Open the Roll Cover and from the inner side, remove one black screw 7. Open the front cover and remove one black screw (CPP: M4x12). (CBP:M4x10). Roll Cover One screw on inside of right...
  • Page 116 EPSON Stylus Pro 7000 Revision B 4.2.1.3 L Side Cover Removal 4.2.1.4 I/C Holder Cover Removal 1. Open the roll paper cover. 1. Remove the L Side cover as described in 4.2.1.3 “L Side Cover Removal”. 2. From the inner side, remove one black screw (CBP:M4x10).
  • Page 117 EPSON Stylus Pro 7000 Revision B 4.2.1.5 H Top Cover Removal 1. Remove the R Side Cover as described in 4.2.1.2 “R Side Cover Removal”. 2. Remove the L Side Cover as described in 4.2.1.3 “L Side Cover Removal”. 3. Remove the I/C Holder Cover as described in 4.2.1.4 “I/C Holder Cover Removal”.
  • Page 118 EPSON Stylus Pro 7000 Revision B 4.2.1.6 Rear Cover Removal 4. Remove three white screws (CBS:M4x8) securing the lower section of the cover, and remove three white screws (CBS:M4x8) securing the upper 1. From the rear, remove two white screws (CPS:M3x12) securing the section of the cover.
  • Page 119 EPSON Stylus Pro 7000 Revision B 4.2.1.7 Paper Guide L2 Removal When replacing the Paper Guide L2, make sure the five tabs at 1. From the front, remove four white screws (Truss:M4x6), and remove the the top of the guide slide in between the metal and black Paper Guide L2.
  • Page 120 EPSON Stylus Pro 7000 Revision B 4.2.1.8 Roll Paper Cover Removal 3. Remove two white screws (CPS:M4x8) securing the gray spindle support on the right, and then remove the spindle support. 1. Open the Roll Paper Cover. 2. Remove two white screws (CPS:M4x8) securing the black spindle support Roll on the left, and then remove the spindle support.
  • Page 121 EPSON Stylus Pro 7000 Revision B 4.2.1.9 Front Cover Removal 4. Remove the two resin stopper clips (white plastic) from the front cover support shaft on the left, and then pull out the front cover support shaft to 1. Open the Front Cover.

  • Page 122: Circuit Board Removal

    EPSON Stylus Pro 7000 Revision B 4.2.2 Circuit Board Removal This section explains how to remove the Circuit Board (C299PSU) and the Main Board (C299MAIN). 4.2.2.1 Power Board Removal Unplug the AC power cable and wait at least five minutes before removing the power supply board to make sure there is no residual power left in the board’s condensers.
  • Page 123 EPSON Stylus Pro 7000 Revision B 4.2.2.2 C299MAIN Board Removal Table 4-4. C299MAIN Board Connectors Clamp 1. Remove the Rear Cover as described in “Rear Cover Removal” on Connector # Pins Color Connection Notes location page 118. lock type 2. Remove the cables from the following connectors.
  • Page 124 EPSON Stylus Pro 7000 Revision B 4.2.2.3 AC Inlet Removal 3. Remove the two screws (CP(W) M3x8) securing the Type-B Option Slot Cover, and remove the cover. Then remove seven screws (CP(W) M3x6) 1. Remove the Rear Cover as described in “Rear Cover Removal” on securing the Main board and remove the board.

  • Page 125: Printer Mechanism Disassembly

    EPSON Stylus Pro 7000 Revision B 4.2.3 Printer Mechanism Disassembly This section describes the Printer Mechanism components and the procedure for disassembly. Do not remove or loosen the screws that secure the CR guide rail, also do not remove the carriage. These parts are adjusted to 1/100th of a mm at the factory.
  • Page 126 EPSON Stylus Pro 7000 Revision B 4.2.3.1 Replacing the Waste Ink Pads 2. Remove the two waste ink tubes (white, small diameter) and the one flushing tube (clear, large diameter) from the tubes clamps. To keep the printhead clean and maintain quality, the printer drains waste ink Two waste ink tubes away from the printhead surface and nozzles into the Waste Ink Pads.
  • Page 127 EPSON Stylus Pro 7000 Revision B 4. The waste ink box clamp is held on by hooks. While pulling out the hooks to release them, remove the clamp from the box. To reassemble the waste ink box and related parts, follow the...
  • Page 128 EPSON Stylus Pro 7000 Revision B 4.2.3.2 Removing the Suction Fans 1. Remove Paper Guide L2 as described in “Paper Guide L2 Removal” on page 119. 2. Remove the Waste Ink Box from the printer as described in steps 1 to 3 only of “Replacing the Waste Ink Pads”...
  • Page 129 F055050: “Printhead, IJ192-OAE” screws (damper order = LC>LM>Y) The printheads are the same for the EPSON Stylus Pro 9000 and EPSON Stylus Pro 7000. Before replacing the printheads you will need to drain the ink Figure 4-33. Carriage Lock Release & Cover Removal as described in the Clean Head section of “Adjustment Menu”...
  • Page 130 EPSON Stylus Pro 7000 Revision B 5. Remove one screw (CP(W) M3x6) securing the damper holder, unhook 6. Pull out the dampers. To pull out the dampers, place the tip of a flat-head the ink tubes from the damper holder, and then remove the damper screwdriver or similar tool under the protrusion on the left side of a holder.
  • Page 131 EPSON Stylus Pro 7000 Revision B 7. Using round-nosed pliers, remove the “Tension Spring, 9.9” from the C 10. Repeat steps 7 through 9 for the B head. head on the right. When replacing the printheads, fold the flat cable behind the printhead and make sure the printhead snaps fully into place.
  • Page 132 EPSON Stylus Pro 7000 Revision B 4.2.3.4 Removing the CR Board Assembly 6. While holding down the CR Board (left edge), remove two FFC cables from the FFC lock-type connectors. 1. Remove the R Side Cover as described in “R Side Cover Removal” on page 114.
  • Page 133 EPSON Stylus Pro 7000 Revision B 4.2.3.5 Removing the Cutter Housing Remember to use a plastic tie band to secure the encoder sensor, P_EDGE sensor, and ground cables in front of the Before each step in this operation, take a good look at the cutter housing.
  • Page 134 EPSON Stylus Pro 7000 Revision B Do not tighten the four screws securing the cutter housing too tightly. They can pull out the female screws on the carriage side, which warps the cutter housing. Since the encoder Cutter sensor is attached to the cutter housing, the encoder may have...
  • Page 135 EPSON Stylus Pro 7000 Revision B 4.2.3.6 Removing the Cutter Solenoid 4. Remove two screws (CP(W)M3x6) securing the cutter solenoid, and then using a (+) driver or similar tool, push the solenoid out from underneath 1. Remove the cutter housing as described in “Removing the Cutter the Cutter Assembly.
  • Page 136 EPSON Stylus Pro 7000 Revision B 4.2.3.7 Removing the CR Encoder Sensor 4.2.3.8 Removing the P_Edge Sensor 1. Remove the cutter housing as described in “Removing the Cutter 1. Remove the cutter housing as described in “Removing the Cutter Housing” on page 133.
  • Page 137 EPSON Stylus Pro 7000 Revision B 4.2.3.9 Removing the Ink Cartridge Holder & Slots 7. Pull out the cables through the opening in the L Side frame, and remove the cables from the four clamps. The Ink Cartridge Holder is made up of six individual slots, one for each color of ink.
  • Page 138 EPSON Stylus Pro 7000 Revision B 9. Remove one screw (CUPS M3x6) securing the Cover-open sensor to the 12. Remove six screws (CUPS M3x6) and two screws (CUPS M4x6) securing rear of the I/C Holder Frame. Then remove the Cover-open sensor.
  • Page 139 EPSON Stylus Pro 7000 Revision B 14. Unscrew the six ink tube screws (M6) between the ink pipes and ink cartridge holder slots. Also remove the O-rings. Ink pipes Ink tube screws O-rings Figure 4-54. Disconnecting the Ink Pipes 15. For the slot you want to remove, remove the corresponding two screws (CPS M3x12) securing the slot frame to the base.
  • Page 140 EPSON Stylus Pro 7000 Revision B 4.2.3.10 Removing the Ink Cartridge Sensor 4. Remove two screws (CUPS M3x6) securing the needle frame and remove the frame. 1. Remove the Ink Cartridge Slot as described in “Removing the Ink 5. Remove one screw (CBS M2x8) securing the I/C sensor to the needle Cartridge Holder &...
  • Page 141 EPSON Stylus Pro 7000 Revision B 4.2.3.11 Removing the CR Motor/Pulley Assembly 7. Pull off the CR Timing Belt from the CR Motor pulley on the left side of the printer. 1. Remove the R Side Cover as described in “R Side Cover Removal” on 8.
  • Page 142 EPSON Stylus Pro 7000 Revision B 4.2.3.12 Removing the PF Motor Assembly Reduction 1. Remove the R Side Cover as described in “R Side Cover Removal” on Pulley page 114. PF Timing Clamp 2. Remove the L Side Cover as described in “L Side Cover Removal” on Belt page 116.
  • Page 143 EPSON Stylus Pro 7000 Revision B 4.2.3.13 Removing the Maintenance Assembly Two Sensor Clamp Harnesses If you replace the waste ink absorbers because the service call error 0000100 occurs, you need to replace the specified parts* in the Maintenance Assembly. After replacing them, be sure to...
  • Page 144 EPSON Stylus Pro 7000 Revision B 6. Perform steps 1 and 2 of the “Replacing the Waste Ink Pads” on page 126. Maintenance 7. Remove the four (CUPS M4x6) screws securing the Maintenance Base Base Assembly Assembly to the printer main body and remove the Maintenance Base Assembly.
  • Page 145 EPSON Stylus Pro 7000 Revision B When reassembling the Maintenance Bracket, be sure to lift up the bracket as you secure the screws. Otherwise you may Cause damage to the nozzle surface by scraping the nozzle surface on the capping flag (no error message!)
  • Page 146 EPSON Stylus Pro 7000 Revision B 4.2.3.14 Removing the Pump Motor Assembly 1. Remove the Maintenance Assembly as described in “Removing the Maintenance Assembly” on page 143. 2. Release the harness for the Pump Motor Assembly from the cable clamp.
  • Page 147 EPSON Stylus Pro 7000 Revision B 4.2.3.15 Removing the Cap Assembly Check for the points below when removing/mounting the Cap 1. Remove the Maintenance Assembly as described in “Removing the Assembly. Maintenance Assembly” on page 143. Push the cap part down to the valve part and check that 2.
  • Page 148 EPSON Stylus Pro 7000 Revision B 4.2.3.16 Removing the Pump Assembly 4.2.3.17 Removing the Cleaner Head 1. Remove the Maintenance Assembly as described in “Removing the 1. Remove the Maintenance Assembly as described in “Removing the Maintenance Assembly” on page 143.
  • Page 149 EPSON Stylus Pro 7000 Revision B 4.2.3.18 Removing the Flushing Box Assembly 1. Remove the Maintenance Assembly as described in “Removing the Maintenance Assembly” on page 143. 2. Using tweezers, remove the Cleaner Head from the Pump Assembly. NOTE: Make sure the Cleaner Head surface is free from any dirt, dust, or grease.
  • Page 150 EPSON Stylus Pro 7000 Revision B 4.2.3.19 Removing the HEAD_SLIDE Sensor Assembly 4. Push the carriage lock using your finger to unlock the carriage and move the carriage from the home position to the left. 1. Remove the R Side Cover as described in “R Side Cover Removal” on 5.
  • Page 151 EPSON Stylus Pro 7000 Revision B 4.2.3.20 Removing the CR_HP Sensor 1. Remove the R Side Cover as described in “R Side Cover Removal” on page 114. 2. Push the carriage lock using your finger to unlock the carriage and move the carriage from the home position to the left.
  • Page 152 EPSON Stylus Pro 7000 Revision B 4.2.3.21 Removing the Release Sensor/P_THICK Sensor Detection Release P_THICK flag Sensor Right: Release Sensor that detects the paper hold sensor condition (set or Sensor released). Left: P_THICK Sensor that detects paper thickness (normal or thick) Connector 1.
  • Page 153 EPSON Stylus Pro 7000 Revision B 4.2.3.22 Removing the P_FRONt Sensor Assembly Paper Guide L 1. Remove the R Side Cover as described in “R Side Cover Removal” on page 114. 2. Remove the L Side Cover as described in “L Side Cover Removal” on page 116.
  • Page 154 EPSON Stylus Pro 7000 Revision B 4.2.3.23 Removing the P_REAR Sensor Assembly Screws Paper Guide U (M4x6) 1. Remove the R Side Cover as described in “R Side Cover Removal” on page 114. 2. Remove the L Side Cover as described in “L Side Cover Removal” on page 116.
  • Page 155 EPSON Stylus Pro 7000 Revision B 4.2.3.24 Removing the Cover Sensor Assembly 1. Perform the Steps 1 to 13 in “I/C Holder Cover Removal” on page 116. 2. Separate the harnesses for the Cover Sensor Assembly from the six harness connectors for the Ink Cartridge Sensor and harness bundle for the Cover Sensor Assembly.

  • Page 156: Chapter 5 Adjustment

    C H A P T E R ADJUSTMENT...

  • Page 157: Adjustment Outline

    EPSON Stylus Pro 7000 Revision B 5.1 Adjustment Outline 5.1.1 Adjustment Tools The necessary tools for performing adjustment procedures on this printer are This section describes the adjustment procedures necessary after replacing shown below. certain parts and explains how to perform those adjustment procedures.

  • Page 158: Adjustment Items

    EPSON Stylus Pro 7000 Revision B 5.1.2 Adjustment Items Table 5-2. Service Parts & Required Adjustments (continued) Service Refer to All parts that require adjustment when replaced are listed in the table below. Adjustment Items Operation page Table 5-2. Service Parts & Required Adjustments 1.

  • Page 159: Adjustment Steps

    EPSON Stylus Pro 7000 Revision B 5.2 Adjustment Steps REQUIREMENTS FOR PARAMETER BACKUP #F727 Flash Memory Card (1050073)) This section describes the detailed steps for performing the adjustment (Conforms to PCMCIA Rel 2.1/JEIDA Ver 4.2 (Type II) / 5V Read/Write procedures listed in Table 5-2.

  • Page 160: Backing Up Parameters From Main Board To Pc Card

    EPSON Stylus Pro 7000 Revision B BACKING UP PARAMETERS FROM MAIN BOARD TO PC CARD DOWNLOADING PARAMETERS FROM PC CARD TO NEW BOARD 1. Remove the access cover (two screws) from the rear of the printer, and 1. Make sure the access cover is removed from the top of the Upper Paper make sure the Control Panel unit is attached.

  • Page 161: Backup/Download Error Recovery

    EPSON Stylus Pro 7000 Revision B BACKUP/DOWNLOAD ERROR RECOVERY If an error occurs during the backup or download procedure, the following message appears on the LCD. End [Error] If you see the message above, one of the following errors has occurred.

  • Page 162: Firmware Update

    EPSON Stylus Pro 7000 Revision B 5.2.2 Firmware Update UPDATING FIRMWARE VIA THE PC Since the firmware is written into the Flash ROM on the Main Board, to 1. Make sure “Ready” appears on the LCD. Press the SelecType button replace the Main Board you need to write the firmware to the new Flash ROM multiple times until “Printer Status Menu”...

  • Page 163: Updating Firmware From A Memory Card

    (xxxxxxxx.ROM) into slot CN20. The top surface of the card faces the outside of the printer. The card is EPSON service tool #F727 Flash memory card. 4. Turn on the printer. 5. "Update Complete" appears when the firmware update has finished.

  • Page 164: Self-Diagnostics

    EPSON Stylus Pro 7000 Revision B 5.3 Self-Diagnostics Use the Control Panel buttons to activate a Self-Diagnostic function, as described in the table below. Table 5-3. Self-Diagnostic Mode Controls This section gives detailed descriptions of all adjustments necessary to properly service and maintain this printer.

  • Page 165: Self-Diagnostic Mode Menus

    EPSON Stylus Pro 7000 Revision B 5.4 Self-Diagnostic Mode Menus [SelecType] [Enter] [Paper Source] Another In the Self-Diagnostic mode, you can select from the following menus. kind of Check: Test Table 5-4. Self-Diagnostic Menus menu Message Description [Pause] Verifies certain information such as RAM, version...

  • Page 166: Test Menu

    EPSON Stylus Pro 7000 Revision B 5.4.1 Test Menu The menu items and their order in the menu are shown below. [Pause] returns you The Test menu tests or checks the operation of the control circuit board. to previous menu Table 5-5.

  • Page 167: Version

    EPSON Stylus Pro 7000 Revision B VERSION CONTROL PANEL This function confirms the firmware version and dip switch settings. This function allows you to check the operation of the control panel buttons, LED indicators, and LCD panel. [Pause] returns you...

  • Page 168: Sensors

    EPSON Stylus Pro 7000 Revision B SENSORS [Pause] returns you to previous menu This function allows you to confirm whether the sensors are operating [SelecType] properly. The current status (ON or OFF) of the sensors (one at a time) is...

  • Page 169: Sensor Adjustment

    EPSON Stylus Pro 7000 Revision B SENSOR ADJUSTMENT When you make these adjustments, make sure to avoid strong light (sun-light) around the printer. These sensors After replacing the C299 MAIN board or one of the sensors: P_EDGE, are light-sensitive and may not function properly under P_FRONT and P_REAR, you need to adjust the corresponding volume such conditions.
  • Page 170 EPSON Stylus Pro 7000 Revision B P_EDGE Sensor adjustment 7. Through the access cover, adjust the volume on (rough adjustment) (precise adjustment) so that vvv = 0E0~0E8. However, if ttt = less 1. If necessary, remove the access cover on the rear cover and enter the than 040, adjust vvv to 0E8.
  • Page 171 EPSON Stylus Pro 7000 Revision B P_FRONT Sensor P_REAR Sensor 1. If necessary, remove the access cover on the rear cover and enter the 1. If necessary, remove the access cover on the rear cover and enter the "Test Menu" in the self-diagnostic mode. Select "Sensors" check mode.

  • Page 172: Encoder

    EPSON Stylus Pro 7000 Revision B ENCODER ELEC. This function confirms the operation of the CR Motor and PF Motor encoders. This function allows you to check the maintenance record and fatal-error record stored in the control circuit. See the Table 3-3, “Messages That To check an encoder, follow the instructions below for the corresponding Indicate Service is Necessary,”...

  • Page 173: D/A Revision And Head Signal

    EPSON Stylus Pro 7000 Revision B Record: Maintenance menu Table 5-9. Maintenance Record Items [Pause] returns you Item Description to previous menu Amount of ink fired from nozzles in number of megadots (x Fire x [SelecType] = which color) Number of times cutter has been used...

  • Page 174: Adjustment Menu

    EPSON Stylus Pro 7000 Revision B 5.4.2 Adjustment Menu Table 5-10. Adjustment Menu Items (continued) Adjustment Item Description The Adjust menu allows you to make certain adjustments to the printer mechanism and controls, for example head angle adjustment, print position...
  • Page 175 EPSON Stylus Pro 7000 Revision B Figure 5-13. Adjustment Menu Adjustment Self-Diagnostic Mode Menus...

  • Page 176: Adj Cap Position

    EPSON Stylus Pro 7000 Revision B ADJ CAP POSITION ADJ CHECK SKEW Use this function to check the actual capping position and correct the capping When the band turns a predetermined amount (during printing), the printer position parameter in the firmware if necessary.

  • Page 177: Write D/A Value

    EPSON Stylus Pro 7000 Revision B WRITE D/A VALUE After entering B & C head ID’s, "Enter Key" appears on the LCD. If you do not replace the printheads, you can avoid wasting ink During the C299MAIN board production process, the head drive circuit by pressing the Pause button instead of the Enter button to skip parameters are written to the USB EEPROM.

  • Page 178: Adj Check Nozzle

    EPSON Stylus Pro 7000 Revision B ADJ CHECK NOZZLE Please Set Paper After the initial ink charge, this function verifies that the nozzles are properly Load paper. firing ink If the some nozzles are not firing correctly or at all, you can run the cleaning operation from this menu.

  • Page 179: Adj X Head Slant (B/C Heads)

    EPSON Stylus Pro 7000 Revision B 4. Using tweezers, or a similar tool, push in the head toward the back of the ADJ X HEAD SLANT (B/C HEADS) printer, and then tighten the screw. This function prints a check pattern (one-at-a-time for each head) to make 5.
  • Page 180 EPSON Stylus Pro 7000 Revision B Push in here with tweezers to correctly set the printhead Head Adjust Lever A (in front of B/C heads) Figure 5-21. B/C Head Skew Adjust Lever Adjustment Self-Diagnostic Mode Menus...

  • Page 181: Adj B/C Head Height

    EPSON Stylus Pro 7000 Revision B ADJ B/C HEAD HEIGHT This function matches the height of the B head nozzles and C head nozzles. Assuming the B head nozzles are correct, The printer prints a test pattern and if the two sets of lines do not match up vertically, you need to adjust the height of the C head using the Head Height Lever.
  • Page 182 EPSON Stylus Pro 7000 Revision B 7. Select “Print Adj Pattern” with the SelecType or Item button, and print the pattern again to make sure the heads are lined up. Adjust again if necessary. If there is no slant, press Enter.

  • Page 183: Adj Bi-D

    EPSON Stylus Pro 7000 Revision B ADJ BI-D Correct The Bi-D adjustment description is divided into three sections. Printing the adjustment patterns: described below Judging the adjustment patterns: described below Modifying the adjustment parameters: described on the next page The first section describes how to print the new Bi-D adjustment patterns along with several other adjustment patterns.
  • Page 184 EPSON Stylus Pro 7000 Revision B To modify the adjustment parameters: 1. Enter the Self Diagnostics mode by holding down the “Paper Feed +”, “Paper Feed -”, and “Enter” buttons while turning on the printer. P ress the Item button until “C heck: A djustm ent” appears on the display, and then press E nter.
  • Page 185 EPSON Stylus Pro 7000 Revision B 6. Referring to the table below, press the SelecType or Item button until you 10. “xD LM: y” appears, and press Paper Feed + or Paper Feed - to change find the pattern that needs adjustment on the LCD display.
  • Page 186 EPSON Stylus Pro 7000 Revision B 1. Make sure "Bi-D" appears on the LCD, and press the Enter button. 3. At this point, you need to check the vertical alignment of the lines on the printed test pattern. 2. After all the patterns print, "BiD, 200, N, B: vvv" appears in the LCD.

  • Page 187: Head Gap Adjustment

    EPSON Stylus Pro 7000 Revision B HEAD GAP ADJUSTMENT This function corrects the gap between the B head and the C head. The adjustment pattern is printed in one direction, and referring to the printed test patterns, you can correct any gap between the heads. The adjustment items are as follows.

  • Page 188: Flush Point Adjustment

    EPSON Stylus Pro 7000 Revision B FLUSH POINT ADJUSTMENT This function corrects the flushing position of the carriage to make sure the carriage is properly positioned over the F Box during the flushing operation. 1. Put a piece of paper over the flushing box.

  • Page 189: Feed Adjustment

    EPSON Stylus Pro 7000 Revision B FEED ADJUSTMENT This function adjusts the distance the printer feeds paper by correcting the printer’s distance-measurement setting. 1. Make sure "Adj. Feed" appears in the LCD, and press the Enter button. 2. The printer prints a check pattern (lines) while feeding the paper at a fixed distance.

  • Page 190: Adj Top & Bottom

    EPSON Stylus Pro 7000 Revision B ADJ TOP & BOTTOM Side Bottom margin This function sets the distances between the P FRONT sensor and heads, margin cutter and heads, as well as the P EDGE sensor and heads. You can also use Feed this function to adjust the top, bottom, and side margins.

  • Page 191: Adj Rear Sensor Position

    EPSON Stylus Pro 7000 Revision B ADJ REAR SENSOR POSITION Input this measurement. This function makes sure the P REAR sensor correctly detects the rear edge of cut-sheet paper to allow the user to print with the largest possible printable area but without printing off the edge of the paper and marring future printouts.

  • Page 192: Test Pattern Print

    EPSON Stylus Pro 7000 Revision B To print the list of variable items you need to enter the printer’s serial number TEST PATTERN PRINT when prompted. The serial number is located on the back of the printer, next to the power connector.

  • Page 193: Clean Head (Drain Ink)

    “Cleaning Menu” on including the printheads. Perform the Clean Head function before moving the page 194. printer. The term cleaning jig means the EPSON original transportation fluid cartridge (x6 per operation). P/N = Adj Clean Head 1045585...

  • Page 194: Counter Clear

    EPSON Stylus Pro 7000 Revision B 5.4.3 Cleaning Menu COUNTER CLEAR Using this menu you can select a cleaning mode and initiate that cleaning This function resets (to the original condition) the following counters which operation. Also you can select whether or not the printer performs the initial- are stored in memory on the Main Board.

  • Page 195: Print Menu

    EPSON Stylus Pro 7000 Revision B 5.4.4 Print Menu "UPDATE" ITEMS The Print menu performs the same test-printing functions as the "Test Print" The items you can update are described below. option on the Adjustment menu. For details, see “Test Pattern Print” on page 192.
  • Page 196 EPSON Stylus Pro 7000 Revision B Ink Parameters You can reset the Initial Ink Charge flag, causing the printer to perform the initial ink charge the next time the printer is turned on. Update: Ink Parameter Paper Feed [+]/[-] Init Ink Charge Flag:...

  • Page 197: Mechanism Adjustment

    EPSON Stylus Pro 7000 Revision B 5.5 Mechanism Adjustment This section describes the mechanism adjustments you need to perform when replacing or removing certain parts. The parts and their corresponding adjustments are as follows. Table 5-15. Necessary Mechanism Adjustments Parts...

  • Page 198: Cr Timing Belt Tension Adjustment

    EPSON Stylus Pro 7000 Revision B CR TIMING BELT TENSION ADJUSTMENT PF TIMING BELT TENSION ADJUSTMENT This adjustment is necessary for service operations that require you to This adjustment is necessary for service operations that require you to remove/loosen the CR Motor or CR Steel Belt. When replacing or re-installing remove/loosen the PF Motor or PF Belt.

  • Page 199: P Thick Sensor Assembly Adjustment

    EPSON Stylus Pro 7000 Revision B P THICK SENSOR ASSEMBLY ADJUSTMENT Trigger arm When removing/replacing the P THICK sensor, verify the sensor operation using the Self-Diagnostic mode as described below. P_THICK 1. Remove the Top Cover as described in Chapter 4.

  • Page 200: Cover Open Sensor Assembly

    EPSON Stylus Pro 7000 Revision B COVER OPEN SENSOR ASSEMBLY When removing/replacing the Cover Assembly or the Front Cover, verify the sensor operation using the Self-Diagnostic mode as described below. Flag 1. Press the following buttons and turn on the printer to enter the Self- Diagnostics mode.

  • Page 201: Usb Id Copy/Backup

    EPSON Stylus Pro 7000 Revision B 5.6 USB ID Copy/Backup Each printer has a unique USB ID which is stored in the NVRAM (EEPROM) on the C299MAIN board. The USB ID is unique for each printer in the same way a serial number is unique.

  • Page 202: Running The Program

    EPSON Stylus Pro 7000 Revision B 5.6.1 Running the Program 9. Select “Write the USB-ID on EEPROM”. 10. Enter the name of the file you created in step 4 and press the Enter key. There are two ways to use the program, the first one is given in the next After about 85 seconds, the “The USB-ID ...”...

  • Page 203: Chapter 6 Maintenance

    C H A P T E R MAINTENANCE...

  • Page 204: General Maintenance Issues

    Basically for this product, service technicians are required to visit the switch. After all moving parts have stopped, wait several user’s location where the EPSON Stylus Pro 7000 is used, and perform seconds and then disconnect the power cable from the AC...
  • Page 205 Since the EPSON Stylus Pro 7000 is quite heavy (approximately 43.5 Kg for the printer body plus another 8.5 Kg for the stand), be careful when handling it. When separating or setting up the printer body and stand, you need two people.

  • Page 206: Periodic Maintenance Items

    EPSON Stylus Pro 7000 Revision B 6.1.1 Periodic Maintenance Items 6.1.2 Product Life Information The printer uses sensors and counters to determine when consumable items The table below shows the product life about the printer body, each need to be replaced. When a consumable part has reached its predetermined mechanism and various parts.

  • Page 207: Important Maintenance Items During Service Operations

    Revision B 6.1.3 Important Maintenance Items During Service 6.1.4 Lubrication and Glue Operations Unlike the EPSON Stylus Pro 9000, this printer requires some grease and glue as described below. Check the following items during printer maintenance/service and perform any necessary operations.

  • Page 208: Chapter 7 Appendix

    C H A P T E R APPENDIX...

  • Page 209: Epson Stylus Pro

    Panel cutter P_Edge sensor solenoid Unit Type B CN20 option I/F C299Main PC card Board slot CN24 Pump mtr CN18 CN17 PF mtr CR mtr Parallel Figure 7-1. EPSON Stylus Pro 7000 Wiring Diagram Appendix Wiring Diagrams...
  • Page 210 EPSON Stylus Pro 7000 Revision B Table 7-1. Electrical Circuit Connector List (cont.) Table 7-1. Electrical Circuit Connector List Board Connector Description Board Connector Description CN38 Front cover sensor Parallel Interface CN39 P_Front sensor Type-B Option Card Connector CN41 CR HP sensor...

  • Page 211: Parts List

    EPSON Stylus Pro 7000 Revision B 7.2 Parts List Table 7-2. Parts List (cont.) Ref. # Part Name Quantity P/S CABLE Table 7-2. Parts List RUBBER FOOT Ref. # Part Name Quantity VACUUM FAN LABEL,CAUTION,TRANSPORT;B VACUUM FAN 1 CABLE LABEL,CUT PAPER SET AUTO;B VACUUM FAN 2 CABLE LABEL,CUT PAPER SET MANUAL;B...
  • Page 212 EPSON Stylus Pro 7000 Revision B Table 7-2. Parts List (cont.) Table 7-2. Parts List (cont.) Ref. # Part Name Quantity Ref. # Part Name Quantity CR ENC ASSY POROUS PAD,INK EJECT CUTTER SOLENOID ASSY SUB PLATEN A CUTTER SOLENOID SPRING...
  • Page 213 EPSON Stylus Pro 7000 Revision B Table 7-2. Parts List (cont.) Table 7-2. Parts List (cont.) Ref. # Part Name Quantity Ref. # Part Name Quantity HOLDER,GUIDE,I/C,UPPER CR TAPE CABLE FRAME ASSY.,NEEDLE TUBE GUIDE INK SENSOR K ASSY BOARD ASSY.,SUB...
  • Page 214 EPSON Stylus Pro 7000 Revision B Table 7-2. Parts List (cont.) Ref. # Part Name Quantity ROLL SUPPORT R ASSY ROLL SUPPORT L ASSY BRANL PANEL I/H COVER LID ASSY PANEL SHEET(ENGLISH) PANEL TAPE CABLE PRESS LEVER KNOB PANEL UNIT ASSY(OVERSEAS)

  • Page 215: Exploded View Diagram

    EPSON Stylus Pro 7000 Revision B 7.3 Exploded View Diagram The illustrations in the following pages show the printer components and arrangement. The part numbers in the illustrations refer to the illustration numbers in Table 7-2, page 162. No.1: Frame Assembly No.2:...
  • Page 216 EPSON Stylus Pro 7000 Revision B RAME ASS EPSON Stylus Pro 7000 PM-7000C No.1 Rev.01 10180 Figure 7-2. Frame Assembly Appendix Exploded View Diagram...
  • Page 217 EPSON Stylus Pro 7000 Revision B P ASS EPSON Stylus Pro 7000 PM-7000C No.2 Rev.01 10180 Figure 7-3. Paper Feed Assembly Appendix Exploded View Diagram...
  • Page 218 EPSON Stylus Pro 7000 Revision B EAD ASS EPSON Stylus Pro 7000 PM-7000C No.3 Rev.01 10180 Figure 7-4. Head Assembly Appendix Exploded View Diagram...
  • Page 219 EPSON Stylus Pro 7000 Revision B CR ASS EPSON Stylus Pro 7000 PM-7000C No.4 Rev.01 10180 Figure 7-5. Carriage Assembly Appendix Exploded View Diagram...
  • Page 220 EPSON Stylus Pro 7000 Revision B RAME ACCESSR 406x7 4082 403x4 405x4 403x6 EPSON Stylus Pro 7000 PM-7000C No.5 Rev.01 10180 Figure 7-6. Frame Accessory Appendix Exploded View Diagram...
  • Page 221 EPSON Stylus Pro 7000 Revision B MENTE ASS 464x3 465x3 463x3 EPSON Stylus Pro 7000 PM-7000C No.6 Rev.01 10180 Figure 7-7. Maintenance Assembly Appendix Exploded View Diagram...
  • Page 222 EPSON Stylus Pro 7000 Revision B I ASS 515x6 501x6 516x6 514x6 513x6 510x6 512x6 511x6 502x6 509x6 (503-508) EPSON Stylus Pro 7000 PM-7000C No.7 Rev.01 10180 Figure 7-8. Ink Cartridge Holder Assembly Appendix Exploded View Diagram...
  • Page 223 EPSON Stylus Pro 7000 Revision B CABLE IDE 61112 6136 61212 EPSON Stylus Pro 7000 PM-7000C No.8 Rev.01 10180 Figure 7-9. Cable Guide Appendix Exploded View Diagram...
  • Page 224 EPSON Stylus Pro 7000 Revision B BARD BASE ASS 200 including 201,202 EPSON Stylus Pro 7000 PM-7000C No.9 Rev.01 10180 Figure 7-10. Board Base Assembly Appendix Exploded View Diagram...
  • Page 225 EPSON Stylus Pro 7000 Revision B CER ASS EPSON Stylus Pro 7000 PM-7000C No.10 Rev.01 10180 Figure 7-11. Cover Assembly Appendix Exploded View Diagram...

  • Page 226: Component Layout

    EPSON Stylus Pro 7000 Revision B 7.4 Component Layout The illustrations below show the C299MAIN Board component layout. Figure 7-12. C299MAIN Board Component Layout of Component side Appendix Component Layout...
  • Page 227 EPSON Stylus Pro 7000 Revision B Figure 7-13. C299MAIN Board Component Layout of Soldering Side Appendix Component Layout...

  • Page 228: Circuit Diagrams

    EPSON Stylus Pro 7000 Revision B 7.5 Circuit Diagrams The circuit diagrams for the C299MAIN Board are provided in the following pages. C299MAIN (1/2) C299MAIN (2/2) C299SUB Figure 7-14. C299SUB Board Component Side Figure 7-15. C299SUB Board Soldering Side Appendix...

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