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Operating instructions

for Washing machine
W 5872 Edition 111
en - GB
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 09 495 130

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Summary of Contents for Miele W 5872 Edition 111

  • Page 1: Operating Instructions

    Operating instructions for Washing machine W 5872 Edition 111 en - GB To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time.
  • Page 2: Caring For Our Environment

    Caring for our environment Disposal of the packing Disposal of your old machine material Electrical and electronic machines often contain materials which, if The transport and protective packing handled or disposed of incorrectly, has been selected from materials which could be potentially hazardous to are environmentally friendly for disposal human health and to the environment.
  • Page 3: Table Of Contents

    Contents Caring for our environment ......... 2 Warning and Safety instructions .
  • Page 4 Contents Detergent ............38 The correct detergent .
  • Page 5 The Miele water protection system ........
  • Page 6: Warning And Safety Instructions

    Any other usage is not supported by the manufacturer and could be dangerous. Miele cannot be held liable for damage resulting from incorrect or improper use or operation of the washing machine. The washing machine can only be used by people with reduced...
  • Page 7 Warning and Safety instructions Safety with children Children 8 years and older may use, clean or maintain the washing machine without supervision only if they have been shown how to do so in a safe way and understand the hazards involved. Children under 8 years of age must be kept away from the machine unless they are constantly supervised.
  • Page 8 Extension leads do not guarantee the required safety of the machine (e.g. danger of overheating). Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitted can the safety...
  • Page 9 Warning and Safety instructions Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele approved service technician. If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the user from danger.
  • Page 10 Warning and Safety instructions Correct use Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point. Before using the washing machine for the first time, check that the transit bars at the rear of the machine have been removed (see section on "Installation and connection").
  • Page 11 A special descaling agent is available to order from the Miele Spare Parts Department or via the internet on www.miele-shop.com. Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
  • Page 12 Warning and Safety instructions Accessories Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. Miele cannot be held liable for damage caused by non-...
  • Page 13: Operating The Washing Machine

    Operating the washing machine Control panel Eco feedback button PC/Optical interface See "Eco feedback" in "Washing This is used by service technicians environmentally and economically" to run diagnostic checks on your for more details about this function. machine and can also be used to update programming data in the Extra option buttons future.
  • Page 14 Operating the washing machine Second function of the Delay start Programme duration (V), Temperature (OK) and Spin After the start of a programme, the speed (W) buttons estimated programme duration will appear in the display in hours and minutes. When delay start is being used, the programme duration will appear after the delay start time has elapsed.
  • Page 15: Optional Programme Packages

    – Toy building blocks These have to be downloaded by a Medic Miele service engineer. – First wash The following programme packages can be downloaded into your machine – Minimum iron hygiene if they were not supplied with your –...
  • Page 16: Before Using For The First Time

    Before using for the first time Setting the language Before using the machine for the first You will be asked to select the time ensure that it is correctly language you require for the display. It installed and connected. Also is possible to change the language at check that the drain filter is securely any time via the Settings.
  • Page 17: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent – Water consumption and energy – Do not exceed the amounts of usage are determined by the size of detergent recommended by the the load. manufacturer on the packaging. To make the most out of your –...
  • Page 18: Eco Feedback

    Washing environmentally and economically Eco feedback The probable consumption levels will then be displayed by a bar chart. The Eco feedback button is used for calling up information about the eeee Energy Water machine's energy and water The more bars ( ) in the display, the consumption.
  • Page 19: How To Wash Correctly

    How to wash correctly Brief instructions If you use a solvent-based The headings numbered , . . . cleaning agent (e.g. one containing show the operating sequence and can benzene) to pre-treat a stain, make be used as brief instructions. sure that any plastic parts (e.g.
  • Page 20 How to wash correctly Switch on the washing machine Select a programme Load the drum A. Selecting programmes using the programme selector ^ Press the Door button to open the drum door. ^ Unfold the laundry and load loosely into the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.
  • Page 21 How to wash correctly B. Selecting programmes using the Select a temperature / spin speed programme selector at the Further The suggested temperature and/or spin programmes 4 position and the speed can be changed. display 2:59 1600 ^ Press the Temperature button to alter the temperature and press the Spin speed button to alter the spin speed.
  • Page 22 How to wash correctly Select Delay start (if required) The start of a programme can be delayed from 15 minutes up to 24 hours, allowing you to make use of night-time economy electricity rates, for example. See "Delay start" for more information. Add detergent It is important to dispense the correct amount, because...
  • Page 23 How to wash correctly Start the programme Check that all items have been ^ Press the flashing Start/Stop button. removed from the drum. Items left in If a delay start time has been selected, the drum could discolour other items then this will count down in the display.
  • Page 24: Spinning

    Spinning Final spin speed To omit the final spin (Rinse hold) ^ Select the Rinse hold ( ) setting Programme using the Spin speed button. The Cottons 1600 laundry will not be spun and will Minimum iron 1200 remain suspended in the final rinse Woollens 1200 water.
  • Page 25: Delay Start

    Delay start Delay start allows you to choose when Altering delay start you want the programme to start. The You can change the delay start time at start of a programme can be delayed any time by pressing the Delay start from 15 minutes up to a maximum of 24 button.
  • Page 26: Programme Chart

    Programme chart Please refer to the separate booklet for information on programmes available as additional programme packages. Cottons cold to 90°C Max. load 8.0 kg Use for Cotton, linen or cotton mix fabric, e.g. table linen, towelling, underwear, T-shirts etc. The 60°/40°C programmes differ from the r/s programmes Note as follows:...
  • Page 27 Cleaning the washing machine will significantly reduce bacteria, fungus and biofilm and help prevent the build-up of unpleasant odours. Notes – Optimum results can be achieved by using Miele machine cleaner. Alternatively a universal powder detergent can be used. – Dispense the machine cleaner or universal powder via the detergent compartment.
  • Page 28 Programme chart Down duvets cold to 60°C Max. load 2.5 kg 1 down duvet 2.20m x 2.00m Use for Down filled duvets. Note Please observe the manufacturer's care label. Delicates cold to 60°C Max. load 2.5 kg Use for Delicate garments made from synthetic fibre, mixed fibre, rayon and easy care cotton.
  • Page 29 Programme chart Hygiene 30°C to 90°C Max. load 7.0 kg Use for Cotton and linen fabric which have been in direct contact with the skin, e.g. underwear, nappies, towelling, bed linen, pillow and mattress covers or where high standards of hygiene are required. Notes –...
  • Page 30: Extra Options

    Extra options Further extras 4 Extra options are selected or deselected by pressing the appropriate The Further extras sub-menu will open button and via the display. in the display. Extra options available for that programme are shown in the display. <...
  • Page 31: Pre-Wash

    Extra options Pre-wash For laundry with large amounts of dirt e.g. dust, sand. Soak For heavily soiled items with protein stains. You can select a soak time of between 30 minutes and 2 hours in 30 minute steps. This is described in "Settings". The default setting is 2 hours.
  • Page 32 Extra options The following Extra options can be selected in addition to the programme: Cottons Minimum iron Woollens handcare Outerwear Proofing Express 20 Maintenance prog. Down duvets Delicates Automatic plus Shirts Dark garments/Denim Hygiene Spin Separate rinse/Starch...
  • Page 33: Garment Care Label Symbols

    Garment care label symbols Washing Ironing The figure quoted in the bucket is the The number of dots indicates the maximum temperature the garment ironing temperature can be washed at. The number of Hot iron (max sole plate temp. bars under the symbol indicates the approx.
  • Page 34: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses Interim Final level rhythm level spin spin 1)2) Cottons Minimum iron Woollens Outerwear Proofing – – – Express 20 Maintenance prog. – – Down duvets – Minimum iron Automatic plus Shirts –...
  • Page 35 Programme sequence = Low water level Special features in the programme sequences: = Medium water level Anti-crease: = High water level At the end of every programme, with = Intensive rhythm the exception of the Woollens = Normal rhythm programme, the drum continues to turn at intervals for up to 30 minutes to help = Gentle rhythm prevent creasing.
  • Page 36: Changing The Programme Sequence

    Changing the programme sequence Cancelling a programme Making changes to a programme You can cancel a programme at any time after it has started. After the start of a programme it is no longer possible to select a different ^ Press the Start/Stop button. programme.
  • Page 37: Adding Or Removing Laundry After A Programme Has Started

    Changing the programme sequence Adding or removing laundry Safety lock after a programme has started The safety lock prevents the machine ^ Press the Door button to open the from being opened and programmes drum door. from being cancelled during a wash programme.
  • Page 38: Detergent

    Do not use biological detergents on silk as the enzymes may damage the silk! Instructions for use and recommended dosage amounts are given on the detergent packaging. See "Optional accessories" at the end of this booklet for details of Miele branded care products including detergents and fabric conditioner.
  • Page 39 Liquid detergent For programmes with a pre-wash you will need to purchase a special container from the Miele Spare Parts Department which sits in the main wash compartment . Add liquid detergent to this container for the main wash and...
  • Page 40: Water Softener

    Heavily soiled Visible dirt and stains and/or dried on Miele branded water softening tablets soiling. are available from the Miele Spare Parts Department or via the internet on – The water hardness level. www.miele-shop.com. Check with your local water supplier...
  • Page 41: Fabric Conditioners And Liquid Starch

    Detergent Fabric conditioners and liquid If starching frequently, thoroughly starch clean the dispenser compartment, Starch especially the siphon tube and Stiffens and gives body to items of fabric conditioner channel, regularly. laundry, e.g. shirts, tablecloths and bed See "Cleaning the detergent linen.
  • Page 42: Cleaning And Care

    ^ Pull out the detergent dispenser panel drawer until a resistance is felt. Press ^ Clean the casing using a Miele E- down the release catch and at the cloth or with a mild non-abrasive same time pull the drawer right out of cleaning agent or soap and water the machine.
  • Page 43 Cleaning and care ^ Clean the siphon. Cleaning the detergent dispenser drawer housing 1. Remove the siphon from compartment and rinse under hot ^ Use a bottle brush to remove running water. Clean the siphon tube detergent residues and limescale in the same way.
  • Page 44: Cleaning The Water Inlet Filters

    Cleaning and care Cleaning the water inlet filters To clean the filter in the water inlet valve: The washing machine has two filters to ^ Using pliers, carefully loosen the protect the inlet valves. ribbed plastic nut on the inlet valve These filters should be checked every and unscrew.
  • Page 45: Problem Solving Guide

    Problem solving guide With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations.
  • Page 46: The Following Fault Messages Appear In The Display And The Programme Stops

    Problem solving guide The following fault messages appear in the display and the programme stops Fault message Possible cause Remedy Drain – The water outlet is – Clean the drain filter and fault blocked or restricted. the drain pump. – The drain hose has –...
  • Page 47: The Following Fault Messages Appear In The Display

    Maintenance programme using Miele machine cleaner or a universal powder detergent. The messages are displayed at the end of the programme and when the washing machine is switched on.
  • Page 48: General Problems

    Problem solving guide General problems Problem Possible cause Remedy The machine feet are Level the machine (see The machine shakes during the spin cycle. not level. "Installation and connection"). The laundry has not The machine detected Include both large and been spun properly and an imbalance during small items in the load as...
  • Page 49: An Unsatisfactory Wash Result

    – Before the next wash, run the washed laundry. break down the particles Maintenance programme of grease in heavily using Miele machine cleaner soiled laundry. or a universal powder detergent. White residues The detergent contained – Try and brush off the...
  • Page 50: The Drum Door Does Not Open When You Press The Door Button

    Problem solving guide The drum door does not open when you press the Door button Possible cause Remedy Insert the plug in the socket and switch on and / or The washing machine is switch the machine on with the K button. not connected to the electricity supply and/or is not switched on.
  • Page 51: Failure

    Problem solving guide Opening the drum door in the Caution: if laundry has been event of a blocked drain outlet washed at a high temperature, water and/or power failure draining out of the machine will still ^ Switch the washing machine off. be hot.
  • Page 52 Problem solving guide Once the flow of water ceases: Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. To avoid loss of detergent, pour approx. 2 litres of water into the detergent dispenser drawer after cleaning the drain filter.
  • Page 53: After Sales Service

    Miele service – your Miele Dealer or technicians during servicing work for testing purposes and for updating the – Miele (see back cover for contact machine's programme data. details). When contacting your Dealer or Miele, Guarantee...
  • Page 54: Installation And Connection

    Installation and connection Front view Inlet hose (tested to withstand Detergent dispenser drawer pressure of at least 7,000 kPa) Drum door Electricity supply cable Access to drain filter, drain pump Flexible drain hose (with and emergency release detachable swivel elbow) Handle recesses for moving the Control panel machine...
  • Page 55: Rear View

    Installation and connection Rear view Protruding lid for holding when Transport clip for inlet and drain moving the machine hoses Electricity supply cable Safety cap for transit bars Inlet hose (tested to withstand Transport clip for inlet and drain pressure of at least 7,000 kPa) hoses and for storing transit bars when not in use.
  • Page 56: Installation Surface

    1. Pull on the attached stopper, retaining clips (available from the Miele Spare Parts Dept). Otherwise 2. then use a screwdriver to release the there is the danger of the machine catch at the top.
  • Page 57 Installation and connection ^ Using the spanner supplied, turn the ^ Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then ^ withdraw the transit bar. ^ withdraw the transit bar.
  • Page 58: Re-Fitting The Transit Bars

    Installation and connection To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder.
  • Page 59: Levelling The Machine

    Installation and connection Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
  • Page 60: Building Under A Continuous Worktop/In A Kitchen Run

    Installation and connection Washer and Dryer stack The fitting of building-under kits* A Miele tumble dryer can be stacked and stacking kits* must only be with the washing machine. A "WTV" undertaken by qualified and stacking kit* is necessary. competent persons, in accordance...
  • Page 61: The Miele Water Protection System

    – Overflow protection system This prevents the washing machine taking in too much water. If the water The Miele water protection system level exceeds a certain level, the protects the washing machine from drain pump switches in and pumps water damage.
  • Page 62: Connection To The Water Supply

    The washing machine is not suitable for connection to a hot water supply. Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension. These are tested to withstand pressure of at least...
  • Page 63: Connection To The Drainage System

    If required, the drain hose can be extended to a length of 5 m. The necessary parts can purchased from the Miele Spare Parts Department or your Miele dealer. Adapter * For a delivery head of more than 1 m (up to a max.
  • Page 64: Electrical Connection U.k

    Installation and connection Electrical connection U.K. Non-rewireable plugs BS 1363 All electrical work should be carried out The fuse cover must be refitted when by a suitably qualified and competent changing the fuse, and if the fuse cover person, in strict accordance with is lost, the plug must not be used until a current national and local safety suitable replacement is obtained.
  • Page 65: Technical Data

    Technical data Height 850 mm Width 595 mm Depth 615 mm Depth with door open 993 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 98 kg Capacity 8 kg dry laundry Voltage See data plate Connected load...
  • Page 66: Consumption Data

    Consumption data Load Consumption data Energy Water Duration Residual moisture in kWh in litres Cottons 90°C 8.0 kg 2.30 2 h 29 min 60°C 8.0 kg 1.52 1 h 59 min 60°C 4.0 kg 1.15 1 h 59 min 8.0 kg 0.94 2 h 59 min 4.0 kg...
  • Page 67: Notes For Test Institutes

    Consumption data Notes for test institutes: * The test programme conforms to EN 60456 and the energy label with Directive 1061/2010. Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any extra options selected.
  • Page 68: Settings

    Settings To alter a Setting The Settings are used to alter the ^ You can see the different options machine's electronics to suit available for a Setting by pressing changing requirements. the Spin speed (W) button. Settings can be altered at any time. The option which is currently set will have a tick L beside it.
  • Page 69: Total Usage

    Settings Total usage Water plus This gives the sum total of all energy You can increase the amount of and water consumption. water used in the wash programmes. Energy There are three different options: This gives the sum total of all energy Water + consumption.
  • Page 70: Gentle Action

    Settings Gentle action Code Activating Gentle action reduces the The code prevents the washing drum action and is suitable for machine being used without your washing slightly soiled items more knowledge. gently. It should be activated for garments with a single bar under the To activate the code "bucket"...
  • Page 71: Temperature Unit

    Settings Temperature unit Keypad tone You can choose for the temperature An audible tone sounds each time a to be displayed in °C/Celsius or button is pressed. °F/Fahrenheit. The machine is delivered with the The machine is delivered with keypad tone deactivated. °C/Celsius as the default setting.
  • Page 72: Standby Display

    Settings Standby display Memory To save energy, the display goes out The washing machine will store the and the indicator light for the Start/ most recently selected settings Stop button will start flashing slowly. (programme, temperature, spin speed and any extra options) in The display will always go out, memory once the programme has started.
  • Page 73: Optional Accessories

    Miele specialist detergents designed to suit the fabric being washed. Miele have also developed a "Outdoor wear" range of specialist CareCollection This specialist detergent will clean your detergents and conditioning products water-repellent outerwear with care.
  • Page 74 Fabric conditioner This liquid detergent is particularly suitable for cleaning coloured and dark The Miele fabric conditioner will give garments. The special formulation your laundry a fresh, natural fragrance. offers effective stain removal, even at It makes garments soft to handle and...
  • Page 76 Alteration rights reserved/4112/W 5872 Edition 111 M.-Nr. 09 495 130 / 00...

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