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HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstation Series User Guide...
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Warranty Trademark Credits First Edition: April 2012 Hewlett-Packard Company shall not be The HP logo is a trademark of Hewlett- liable for technical or editorial errors or Packard Company in the U.S. and other Part number: 669529-002 omissions contained herein or for incidental countries.
About this guide This guide provides setup and troubleshooting information for the HP Z Workstation series. It includes these topics: Guide topics Locating HP resources on page 1 Workstation features on page 6 Setting up the workstation on page 19...
Product updates ........................5 2 Workstation features ......................6 HP Z220 SFF Workstation components ..................6 Z220 SFF Workstation front panel components ............. 7 Z220 SFF Workstation rear panel components ............. 8 HP Z220 CMT Workstation components ..................9 HP Z220 CMT Workstation front panel components ............9 HP Z220 CMT Workstation rear panel components ............
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HP Installer Kit for Linux (HPIKL) ....................34 Setting up Red Hat Enterprise Linux ..................34 HPIKL driver CD ...................... 35 Installing with the HP Red Hat Linux driver CD ............35 Warranty ....................... 35 Setting up SUSE Linux Enterprise Desktop (SLED) ................ 36 Setting up preloaded SLED ..................
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Online support ......................42 Troubleshooting a problem ................ 43 Instant Support and Active Chat ..............43 Customer Advisories, Customer and Security Bulletins, and Customer Notices .. 43 Product Change Notifications ..............43 Helpful hints ......................44 At startup ....................44 During operation ..................
Locating HP resources This section provides information on the following resources for your HP workstation: Topics Product information on page 2 Technical specifications ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ●...
To access these applications: Click the HP Cool Tools icon on the desktop, or ● Open the HP Cool Tools folder by selecting Start > All Programs > HP > ● HP Cool Tools. To learn more about these applications, click HP Cool Tools—Learn More.
HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty. You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in the CD/DVD provided in the box. For some countries/regions, a printed HP Limited Warranty is provided in the box.
Diagnostics tools The HP Vision Diagnostics utility is pre-installed on Windows 7 systems. To transfer it to an optical disc or USB flash drive, click Start > All Programs > HP Help & Support > HP Vision Diagnostics Disk Creation.
F10 Setup utility. Go to File > System Information. Note the BIOS version and date and compare it with the BIOS versions that appear on the HP website. You can also find the BIOS version number in Windows 7: Go to Start >...
For complete and current information on supported accessories and components for your workstation, see http://partsurfer.hp.com. HP Z220 SFF Workstation components This section describes the HP Z220 Small Form Factor (SFF) Workstation components. For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com.
Z220 SFF Workstation front panel components Figure 2-1 Front panel components Table 2-1 Component description Optional media card reader (shown) Optical drive or optional second hard disk drive Hard drive or optical drive activity Power button light USB 2.0 ports (4, black)
Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using the Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays.
HP Z220 CMT Workstation components This section describes the HP Z220 Convertible Mini Tower (CMT) Workstation components. For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com. HP Z220 CMT Workstation front panel components Figure 2-3...
HP Z220 CMT Workstation rear panel components Figure 2-4 Rear panel components NOTE: The labels for the rear panel connectors use industry-standard icons and colors. Table 2-4 Component descriptions Power cord connector Power supply Built-In Self Test (BIST) LED PS/2 keyboard connector (purple)
Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using the Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays.
HP Z620 Workstation components HP Z620 Workstation front panel Figure 2-7 Front panel components Table 2-7 Component descriptions Optical drive USB 3.0 ports (2, blue) Power button Headphone connector Hard drive activity light Microphone connector USB 2.0 port (black) IEEE–1394a FireWire connector...
HP Z820 Workstation components HP Z820 Workstation front panel Figure 2-9 Front panel components Table 2-9 Component descriptions Optical drive USB 3.0 ports (2, blue) Power button Headphone connector Hard drive activity light Microphone connector USB 2.0 port (1, black) IEEE–1394a FireWire connector...
(20.7 in) Environmental specifications Table 2-11 HP Workstation environmental specifications Characteristic HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstations Operating: 5°C to 35°C (40°F to 95°F) Temperature Non-operating: -40°C to 60°C (-40°F to 140°F) NOTE: Derate by 1°C (1.8°F) for every 305 m (1,000 ft) altitude over 1,524 m (5,000 ft).
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Table 2-11 HP Workstation environmental specifications (continued) Characteristic HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstations Operating: ½-sine: 40g, 2-3ms Non-operating: Shock ½-sine: 160 cm/s, 2-3ms (~100g) ● square: 422 cm/s, 20g ● NOTE: Values represent individual shock events and do not indicate repetitive shock events.
Setting up the workstation This chapter describes how to set up your workstation. Topics Ensuring proper ventilation on page 19 Setup procedures on page 21 Adding monitors on page 22 Converting to desktop configuration (Z220 CMT and Z420) on page 28 Ensuring proper ventilation Proper ventilation for the system is important for workstation operation.
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Ensure that the ambient air temperature falls within the environmental specifications listed in this ● document. NOTE: The ambient upper limit of 35 C is only good up to 1524 m (5000 ft) elevation. There is a 1 C per 304.8 m (1000 ft) derating above 1524 m (5000 ft). So, at 3,048 m (10,000 ft), the upper ambient air temperature limit is 30 C.
(for example, by attaching a two-pin adapter). The grounding pin is an important safety feature. NOTE: An HP Z820 Workstation with a 1125W power supply might require more power than the typical office environment can supply. For details, see the Site Preparation Guide for the workstation at http://www.hp.com/support/workstation_manuals.
● Determine the kind of graphics performance you want. ● Note the type of graphics connector used by each monitor. HP provides graphics cards with ● DisplayPort (DP) and DVI interfaces, but you can use adapters and third-party cards to interface to other graphics formats, including DVI-I, HDMI, or VGA.
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If you want to add a new graphics card or cards: Determine which graphics card HP supports that will best fit your needs in terms of number of monitors, compatibility with the monitors you plan to use, and performance. See...
This interface is a dual-monitor graphics interface card that supports two VGA or two DVI monitors. NOTE: HP graphics cards include monitor cable adapters unless otherwise indicated. DisplayPort cards have the highest performance; VGA graphics cards have the lowest. Chapter 3 Setting up the workstation...
Identifying monitor connection requirements The following are various scenarios for connecting monitors. ( See Matching graphics cards to monitor connectors on page 24 for more information about the different graphic cards): Graphics card with DisplayPort output — If the graphics card has four DisplayPort outputs, ●...
Connecting and configuring monitors NOTE: The graphic cards that HP supports typically allow at least two monitors, as shown in this section; some supported cards allow more monitors. Refer to the graphics card documentation for details. Connect the monitor cable adapters (1) (if required) to the workstation, then connect the appropriate monitor cables to the adapters (2) or directly to the graphics card.
Refer to your graphics card documentation for more information. NOTE: Monitor configuration utilities are also often available on the HP support website. Customizing the monitor display (Microsoft Windows) You can manually select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings.
This workstation can be operated in mini-tower or desktop configuration. Follow these steps to convert to desktop configuration: NOTE: See a video of this task at http://www.hp.com/go/sml. Prepare the workstation for component installation. Remove the front bezel from the workstation.
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On the back of the front bezel, squeeze the HP logo mounting tabs (1) and press the logo outward (2). Figure 3-8 Rotating the HP logo Rotate the HP logo 90 degrees counterclockwise, then release the logo and press it back into place.
Security Some HP workstations have a lock on the side access panel. The key for this lock is shipped attached to the back panel of the workstation chassis. Additional security features to reduce the risk of theft and to warn of chassis intrusion. Refer to the Maintenance and Service Guide at http://www.hp.com/support/workstation_manuals...
Refer to the chapter on updating the workstation. CAUTION: Do not add optional hardware or third-party devices to the HP workstation until the operating system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly.
If you ordered HP Recovery Manager with your workstation, the restore media is included with your workstation components. If you did not order it, call HP support and request an HP Recovery Manager media kit. CAUTION: Restoring the operating system does not restore data.
Setting up and restoring Linux HP offers a variety of Linux solutions for HP workstation customers: HP certifies and supports Red Hat Enterprise Linux (RHEL) on HP workstations. ● HP certifies and supports SUSE® Linux Enterprise Desktop (SLED) on HP workstations.
HP Installer Kit for Linux (HPIKL) The HP Installer Kit for Linux helps users install certified versions of RHEL or SLED on HP workstations. It is available as an operating system option on all HP workstations. The kit: Contains tested drivers that augment and/or replace those found in RHEL or SLED to enable ●...
CDs. The driver CD is used during this phase. All content added by HP is in the /HP directory on the CD. You can use it to build your own image or to browse the HP content.
Warranty HP provides configuration and installation support for SLED 11 on Z series Workstations for up to 90 days from date of purchase. SUSE also provides support for all versions of SLED that are certified on HP workstations. Chapter 5 Setting up and restoring Linux...
Proprietary graphics drivers supported by HP and the graphics vendors are available with the HP Installer Kit for Linux, with the SLED 11 preload on Z series Workstations, and from HP Workstation Support at http://www.hp.com/go/workstationsupport.
Updating the workstation HP is constantly working on improving your total workstation experience. To ensure that the workstation leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis. Updating the workstation after first boot...
HP workstation. If you did not purchase your device from HP, HP recommends visiting the HP website first to see if your device and its drivers have been tested for HP workstation compatibility. If no driver is available, visit the device manufacturer's website to download the latest drivers.
(tower and desktop configurations) or on a pull-out card on the side of the display (all-in-one configurations). For a listing of all worldwide support phone numbers, go to http://www.hp.com/support, select your region, and click Connect with HP in the upper-right corner.
Locating ID labels To assist in troubleshooting, product, serial, and authentication numbers are available on each computer. All workstations have a serial number (unique for each workstation) and product number. Have ● these numbers available when you contact support. The Certificate of Authentication (COA) is used for Windows-preinstalled systems only. ●...
To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty. HP troubleshooting resources and tools This section provides information on HP Support Assistant, online support, and helpful hints for troubleshooting. HP Support Assistant HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and resolve problems.
Instant Support and Active Chat HP Instant Support is a set of web-based support tools that automate and speed up the resolution of desktop computing, tape storage, and printing problems. Active Chat enables you to electronically submit a support ticket to HP over the Internet. When you submit a support ticket, Active Chat collects information about the computer and pass it to an online support specialist.
If you have installed an operating system other than the factory-installed operating system, check ● to be sure that it is supported on your system by visiting http://www.hp.com/go/quickspecs. Verify that the monitor is turned on and the green monitor light is on.
NOTE: Some components are not eligible for customer self-repair and must be returned to HP for service. Call HP Support for further instructions before attempting to remove or repair these components. Other troubleshooting options The following additional troubleshooting techniques and tools are located in the Maintenance and Service Guide at http://www.hp.com/support/workstation_manuals:...
Routine Care General cleaning safety precautions Never use solvents or flammable solutions to clean the computer. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth ● and then use the cloth on the component. Always unplug the computer before cleaning the keyboard, mouse, or air vents.
Cleaning the keyboard CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from under the keys. If the keyboard has an on/off switch, turn it off. ● Follow the safety precautions in the Maintenance and Service Guide for your workstation before ●...
Cleaning the mouse Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. If the mouse has an on/off switch, turn it off. Wipe the body of the mouse with a damp cloth. If the mouse has a: Laser or LED: use a cotton swab dampened with cleaning solution to gently brush out any ●...