Page 1 Maintenance and Service Guide HP Compaq Business Notebook nc6000 Document Part Number: 335167-001 November 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
1 Product Description 1.1 Models........1–2 1.2 Features .
Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Notebook Major Components ....3–2 3.3 Miscellaneous Plastics Kit Components .
Page 5 5.16 Display Assembly ......5–34 5.17 Top Cover ....... 5–38 5.18 RTC Battery .
Page 6: Product Description
Product Description The HP Compaq Business Notebook nc6000 offers advanced modularity, a Mobile Intel® Pentium® 4 Processor-M with 64-bit architecture, an ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete video memory, and extensive multimedia support.
Page 7: Models
Product Description 1.1 Models Notebook models are shown in Tables 1-1 and 1-2. HP Compaq nc6000 Model Naming Conventions Description Brand/Series designator Processor type Processor speed Display type/ size/resolution Hard drive size Optical drive designator Integrated communication/ wireless device Operating system SKU# 1–2...
Page 8 All HP Compaq nc6000 models feature: ■ Dual Stick (TouchPad and pointing stick) pointing device ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 3-year warranty on parts and labor Cnc6000 United States Cnc6000 Australia Cnc6000 Australia Cnc6000 Latin America...
Page 9 Product Description HP Compaq nc6000 Models (Continued) Cnc6000 Belgium Denmark Europe France Germany Greece Iceland Italy Cnc6000 Belgium Denmark Europe France Germany Greece Iceland Italy 1–4 Table 1-2 DJ256A UUG The Netherlands DJ256A ABY Norway DJ256A ABB Portugal DJ256A ABF...
Page 10 HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe International France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan - English Maintenance and Service Guide Table 1-2 DP894A UUF...
Page 11 Product Description HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe International France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan - English Cnc6000 Hong Kong Cnc6000 Germany Cnc6000...
Page 12 HP Compaq nc6000 Models (Continued) Cnc6000 Hong Kong Cnc6000 Germany Cnc6000 Europe International Cnc6000 Japan Cnc6000 Australia Cnc6000 Australia Cnc6000 Asia Pacific Korea Cnc6000 People’s Republic of China Cnc6000 United States Cnc6000 People’s Republic of China Cnc6000 People’s Republic of China...
Page 13 Product Description HP Compaq nc6000 Models (Continued) Cnc6000 United States Cnc6000 Asia Pacific Cnc6000 United States Cnc6000 Belgium Denmark France Germany Greece Iceland Italy The Netherlands Cnc6000 Europe Cnc6000 Asia Pacific Australia French Canada Cnc6000 Australia Japan 1–8 Table 1-2...
Page 14 HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific Belgium Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Japan/English Korea Cnc6000 Belgium Czech Republic Denmark Europe France Germany Greece Hungary Iceland Italy The Netherlands Maintenance and Service Guide...
Page 15: Features
Product Description HP Compaq nc6000 Models (Continued) Cnc6000 Australia French Canada Hong Kong Cnc6000 Australia 1.2 Features ■ Mobile Intel Pentium 4 1.8-GHz Processor-M, with 2.0-MB L2 cache, varying by notebook model. ■ Mobile Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1.0-MB L2 cache, varying by notebook...
Page 16 ■ Integrated 10/100/1000BASE-T Ethernet local area network (LAN) NIC with RJ-45 connector ■ Integrated wireless support for Bluetooth® LAN and Mini PCI 802.11a/b/g LAN devices ■ Support for two Type II or one Type III PC Card slots with support for both 32-bit (CardBus) and 16-bit PC Cards ■...
Page 17: Clearing A Password
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information).
Page 18: External Components
1.5 External Components The external components on the front and left side of the notebook are shown below and described in Table 1-3. Front and Left-Side Components Maintenance and Service Guide Product Description 1–13...
Page 19 Product Description Front and Left-Side Components Item Component Audio line-out jack Microphone jack Hard drive bay MultiBay device slot Infrared port Mute button Volume control buttons Stereo speakers (2) Display release latch 1–14 Table 1-3 Function Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio.
Page 20 The notebook rear panel and right-side components are shown below and described in Table 1-4. Rear Panel and Right Side Components Rear Panel and Right-Side Components Item Component Battery slot PC Card eject buttons PC Card slots (2) Secure Digital (SD) Memory Card slot RJ-11 telephone jack Maintenance and Service Guide...
Page 21 Product Description Rear Panel and Right-Side Components (Continued) Item Component Vents (3) Bluetooth compartment Security cable slot AC power connector Serial connector Parallel connector S-Video connector External monitor connector RJ-45 network jack USB connectors (2) 1–16 Table 1-4 Function Allow airflow to cool internal components. Ä...
Page 22 Product Description The notebook keyboard components are shown below and described in Table 1-5. Keyboard Components Maintenance and Service Guide 1–17...
Page 23: Keyboard Components
Product Description Item Component fn key caps lock key f1 through f12 function keys num lock key Embedded numeric keypad Cursor control keys Applications key Windows logo key 1–18 Table 1-5 Keyboard Components Function Executes frequently used system functions when pressed in combination with another key.
Page 24: Top Components
The notebook top components are shown below and described in Table 1-6. Top Components Item Component Num lock light Caps lock light Scroll lock light Maintenance and Service Guide Table 1-6 Top Components Function On: Num lock is on or the embedded numeric keypad is enabled.
Page 25 Product Description Top Components (Continued) Item Component Display lid switch* Power button* QuickLock button Wireless On/Off button *This table describes default settings. For information about changing the functions of the display lid switch and power button and about using Standby and Hibernation, refer to the “Power”...
Page 26 Product Description Top Components (Continued) Maintenance and Service Guide 1–21...
Page 27 Product Description Top Components (Continued) Item Component Presentation Mode button Pointing stick Left and right pointing stick buttons TouchPad Left and right TouchPad buttons MultiBay light Hard drive light Battery light Power/Standby light Wireless on/off light 1–22 Table 1-6 Function Alternates between presentation modes.
Page 28: Bottom Components
The external components on the bottom of the notebook are shown below and described in Table 1-7. Bottom Components Item Component Battery bay Battery release latch Maintenance and Service Guide Table 1-7 Bottom Components Function Holds the primary battery pack. Releases a battery pack from the battery bay.
Page 29 To resume proper notebook operation, remove the unauthorized device. Contact the HP Customer Care Center if a warning message about the Mini PCI device displays in error. Allows airflow to cool internal components.
Page 30: Design Overview
1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 31: Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 32: Using Computer Setup
Windows XP Professional or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator. Using Computer Setup Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus: 1.
Page 33: Selecting From The File Menu
Selecting from the File Menu Select System Information Save to Floppy Restore from Floppy Restore Defaults Ignore Changes and Exit Save Changes and Exit Maintenance and Service Guide Table 2-1 File Menu To Do This ■ View identification information about the notebook, a Port Replicator, and any battery packs in the system.
Page 34: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Select Setup Password Power-on Password DriveLock Passwords Password Options (Password options can be selected only when a power-on password has been set.) Device Security System IDs *Not applicable to SuperDisk LS-120 drives. 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete a Setup password.
Page 35: Selecting From The Advanced Menu
Selecting from the Advanced Menu Select Language Boot Options Device Options Maintenance and Service Guide Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)
Page 36 Troubleshooting Select Device Options (continued) HDD Self Test Options *Video modes vary even within regions. However, NTSC is common in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions can use NTSC, PAL, or PAL-M.
Page 37: Using Diagnostics For Windows
You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components. If other components are tested, the results might be inconclusive. Obtaining, Saving, or Printing Configuration Information 1.
Page 38: Obtaining, Saving, Or Printing Diagnostic
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
Page 39 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
Page 40: Troubleshooting Flowcharts
Troubleshooting 2.3 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning Port Replicator No operating system (OS) loading 2.10 No OS loading from hard drive, part 1 2.11...
Page 41 Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to Flowchart 2.2, No Power. Check LED board, speaker connections. Go to Flowchart 2.6, No Video.
Page 42 Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). Power up on battery power? Power up on AC power? Power up in Port Replicator? 1. Reseat the power cables in the Port Replicator and at the AC outlet.
Page 43 Flowchart 2.3—No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 44 Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Reseat AC adapter in notebook and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–14 Done Done...
Page 45 Flowchart 2.5—No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open notebook. Loose or damaged parts? Close notebook and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable) in the order given.
Page 46 Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Replicator Stand-alone or Port Replicator? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. 1. Cable between notebook and notebook display (if applicable) Check for bent 2.
Page 47 Flowchart 2.7—No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from Port Replicator, if connected. Adjust display brightness. Video OK? Verify that notebook is properly seated in Port Replicator, and check for bent pins on cable and for secure monitor connection.
Page 48 Troubleshooting Flowchart 2.8—Nonfunctioning Port Replicator (if applicable) Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage setting on Port Replicator. Reseat monitor cable connector at Port Replicator. Port Replicator operating? Remove notebook, reseat all internal parts, and replace any damaged items in Port Replicator.
Page 49 Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. *NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive, Part 1.
Page 50 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–20 Go to Flowchart 2.11, No OS Loading...
Page 51 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. CD or diskette in drive? Remove diskette and reboot. Boot from hard drive? Boot from diskette drive? Hard drive accessible? Go to Flowchart 2.12, No OS Loading...
Page 52 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. System files on hard drive? Virus on hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 53 Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using the Setup utility. Maintenance and Service Guide Reseat diskette drive.
Page 54 Troubleshooting Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive No OS loading from CD- or DVD-ROM Drive. Boots from CD or DVD? Reseat drive. 2–24 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting Flowchart 2.17, from another Nonfunctioning...
Page 55 Flowchart 2.15—No Audio, Part 1 No audio. Notebook in Port Replicator (if applicable)? Go to Flowchart 2.16, No Audio, Part 2. Maintenance and Service Guide Turn up audio internally or externally. Undock Replace the following Port Replicator components one at a time, as applicable. Check audio status after each change.
Page 56 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–26 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 57 Flowchart 2.17—Nonfunctioning Device the notebook, and inspect cables and plugs for Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from bent or broken pins or other damage. Any physical device detected? Replace hard...
Page 58 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–28 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
Page 59 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
Page 60 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). 2–30 Replace jack or have jack activated. Connect to nondigital line.
Page 61: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 62: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 63 Spare Parts: Notebook Major Components Item Description Display assemblies 14.1-inch, TFT, SXGA+ 14.1-inch, TFT, XGA Miscellaneous Plastics Kit (includes the following components) Left and right display hinge covers RTC battery Keyboard plate Memory shield Bluetooth cover Battery bezel Mini PCI compartment cover not illustrated: Notebook feet (4) PC Card slot space savers (2)
Page 64 Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 65 Spare Parts: Notebook Major Components (Continued) Item Description Top cover (includes TouchPad) Fan assembly Heat sink Hard drives 80-GB (5400-rpm) 60-GB (5400-rpm) 40-GB (5400-rpm) 30-GB (4200-rpm) Modem board (includes cable) Bottom board Memory expansion boards, 333-MHz 1024-MB DDR 512-MB DDR 256-MB DDR Processors Mobile Intel Pentium 4 Processor-M, 1.8-GHz...
Page 66 Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 67 Spare Parts: Notebook Major Components (Continued) Item Description MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive Diskette drive MultiBay battery pack System boards Includes 64-MB discrete video memory Includes 32-MB discrete video memory LED board (includes cable) Bluetooth wireless communications board Battery packs...
Page 68: Miscellaneous Plastics Kit Components
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Spare Part Number 344411-001 Item Description Left and right display hinge covers RTC battery Mini PCI compartment cover Bluetooth cover Battery bezel Memory shield Keyboard plate Notebook feet (4) PC Card slot space savers (2)
Page 69: Mass Storage Devices
3.4 Mass Storage Devices Spare Part Number Information Item Description Hard drives (include hard drive bezel and frame) 80-GB (5400-rpm) 60-GB (5400-rpm) 40-GB (5400-rpm) 60-GB (4200-rpm) MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive Diskette drive MultiBay battery pack Maintenance and Service Guide...
Page 70: Miscellaneous
Illustrated Parts Catalog 3.5 Miscellaneous Miscellaneous (not illustrated) Description 3-wire power cords Australia Brazil Denmark Europe/ Middle East/ Africa Israel 65-watt AC adapter 3–10 Table 3-4 Spare Part Information 246959-011 Italy 246959-201 Japan 246959-081 Korea 246959-021 Switzerland United Kingdom United States 246959-BB1 Spare Part Number...
Page 71 Miscellaneous (not illustrated) Description Carrying cases Leather, top load, Samsung Leather, top load, SG Nylon, top load, Samsung Nylon, top load, SG Nylon, entry level Port Replicators Advanced Port Replicator Simple Port Replicator Security card Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,”...
Page 72: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system board standoffs ■...
Page 73: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 74: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook.
Page 75: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 76: Workstation Precautions
■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
Page 77: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 78: Typical Electrostatic Voltage Levels
■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam...
Page 79: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 56 screws and standoffs, in 14 different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.
Page 80: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components.
Page 81: Multibay Devices
Disassembly Sequence Chart (Continued) Section Description Mini PCI communications board MultiBay device Bluetooth wireless communications board Keyboard Modem board 5.10 Memory expansion board 5.11 Switch cover 5.12 Keyboard plate 5.13 Fan assembly 5.14 Heat sink 5.15 Processor 5.16 Display assembly 5.17 Top cover 5.18...
Page 82: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, briefly press the power button.
Page 83 b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack to the left 2. d. Remove the battery pack. Removing the Battery Pack Maintenance and Service Guide Removal and Replacement Procedures 5–5...
Page 84 Removal and Replacement Procedures 5. Remove the battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel.
Page 85 Hard drives (include hard drive frame and connector) 80-GB (5400-rpm) 60-GB (5400-rpm) 40-GB (5400-rpm) 30-GB (4200-rpm) 6. Remove the hard drive by following these steps: a. Turn the notebook upside down, with the rear panel facing you. b. Remove the T8M2.5×5.0 screw 1 that secures the hard drive door to the notebook.
Page 86 Removal and Replacement Procedures d. Lift the hard drive cover up and swing it back 1. e. Use the Mylar tab 2 to slide the hard drive to the left 3 to disconnect it from the system board. Remove the hard drive. Removing the Hard Drive 5–8 Maintenance and Service Guide...
Page 87 Ä CAUTION: The hard drive should be disassembled only if it is damaged and must be repaired. Unnecessary disassembly of the hard drive can result in damage to the hard drive and loss of information. g. Remove the two T5M3.0×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame.
Page 88: Notebook Feet
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 344411-001. The notebook feet attach to the base enclosure as illustrated below. Replacing the Notebook Feet 5.5 Mini PCI Communications Board Spare Part Number Information Mini PCI communications boards...
Page 89 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3. Remove the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cover to the notebook. 4. Lift the right side of the cover up and swing it to the left 2. 5.
Page 90 Removal and Replacement Procedures 6. If a wireless communications device is installed in this compartment, disconnect the two antenna cables from the Mini PCI communications board. Note that the longer cable 1 connects to the rear antenna terminal and the shorter antenna cable 2 connects to the front antenna terminal.
Page 91: Multibay Device
8. Spread the retaining tabs 1 that secure the Mini PCI communications board to the socket. The board rises up. 9. Pull the board away from the socket at a 45-degree angle 2. Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board.
Page 92 Removal and Replacement Procedures 3. Slide and hold the MultiBay release latch to the right 1. 4. Remove the MultiBay device 2. Removing a MultiBay Device Reverse the above procedure to install a MultiBay device. 5–14 Maintenance and Service Guide...
Page 93: Bluetooth Wireless Communications Board
5.7 Bluetooth Wireless Communications Board Spare Part Number Information Bluetooth wireless communications board 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the right side facing you. 3. Loosen the PM2.0×5.0 screw 1 that secures the Bluetooth cover to the notebook.
Page 94 Removal and Replacement Procedures 6. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Bluetooth cover 2. 7. Remove the cover from the board. ✎ The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board.
Page 95: Keyboard
5.8 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil Czech Republic Denmark European France French Canada Germany Hungary Iceland India International Israel Italy Japan Korea 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3.
Page 96 Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Open the notebook. 6. Slide the four tabs on the top edge of the keyboard toward you 1. 7. Lift the rear edge of the keyboard up and swing it forward 2 until it rests on the palm rest.
Page 97 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2. 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4. Disconnecting the TouchPad and Keyboard Cables Reverse the above procedure to install the keyboard.
Page 98: Modem Board
Removal and Replacement Procedures 5.9 Modem Board Spare Part Number Information Modem board (includes cable) 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.8). 3. Disconnect the modem cable 1 from the modem board. 4. Remove the two PM2.5×3.5 screws 2 that secure the modem board to the notebook.
Page 99: Memory Expansion Board
5.10 Memory Expansion Board Spare Part Number Information Memory expansion boards, 333-MHz 1024-MB DDR 512-MB DDR 256-MB DDR 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Lift the left side of the memory shield and swing it up and to the right 1 until it rests at a 45-degree angle.
Page 100 Removal and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up. 6. Pull the board away from the socket at a 45-degree angle 2. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board.
Page 101: Switch Cover
5.11 Switch Cover Spare Part Number Information Switch cover 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Close the notebook. 4. Turn the notebook upside down, with the rear panel facing you. 5. Remove the two TM2.5×9.0 screws that secure the switch cover to the notebook.
Page 102 Removal and Replacement Procedures 6. Turn the notebook right-side up, with the front facing you. 7. Open the notebook. 8. Lift up on the middle of the switch cover 1 to disengage it from the notebook. 9. Swing the rear edge of the switch cover up and forward 2. 10.
Page 103: Keyboard Plate
5.12 Keyboard Plate ✎ The keyboard plate is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.11). 4. Slide the keyboard plate toward the back of the notebook 1 to disengage the plate tabs from the slots in the top cover, and then lift the plate straight up 2 to remove it.
Page 104: Fan Assembly
Removal and Replacement Procedures 5.13 Fan Assembly Spare Part Number Information Fan assembly 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the switch cover (Section 5.11). 4. Remove the keyboard plate (Section 5.12). 5.
Page 105 7. Lift the left side of the fan assembly 1 until it rests at an angle. 8. Slide the fan assembly up and to the left 2 to remove it from the notebook. Removing the Fan Assembly Maintenance and Service Guide Removal and Replacement Procedures 5–27...
Page 106 Removal and Replacement Procedures 9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housing. 10. Remove the fan 2. Removing the Fan from the Fan Assembly Reverse the above procedure to install the fan assembly. 5–28 Maintenance and Service Guide...
Page 107: Heat Sink
5.14 Heat Sink Spare Part Number Information Heat sink 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Switch cover (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏ Fan assembly (Section 5.13) 2.
Page 108 Removal and Replacement Procedures 3. Lift the left side of the heat sink up 1 until the thermal grease bond between the heat sink and the processor disengages. 4. Slide the heat sink forward 2 until the cooling fins 3 clear the top cover.
Page 109 Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Page 110: Processor
Removal and Replacement Procedures 5.15 Processor Spare Part Number Information Processors (include thermal grease) Mobile Intel Pentium 4 Processor-M, 1.8-GHz Mobile Intel Pentium 4 Processor-M, 1.7-GHz Mobile Intel Pentium 4 Processor-M, 1.6-GHz Mobile Intel Pentium 4 Processor-M, 1.5-GHz Mobile Intel Pentium 4 Processor-M, 1.4-GHz 1.
Page 111 2. Use a flat-bladed screwdriver to turn the processor lock screw one-quarter turn counterclockwise 1 to release the processor from the socket. 3. Lift the processor straight up 2 to remove it. ✎ Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor.
Page 112: Maintenance And Service Guide
Removal and Replacement Procedures 5.16 Display Assembly Spare Part Number Information Display assemblies 14.1-inch, TFT, SXGA+ 14.1-inch, TFT, XGA 1. Prepare the notebook for disassembly (Section 5.3). 2. Disconnect the wireless antenna cables from the Mini PCI communications board (Section 5.5). 3.
Page 113 4. Disconnect the display cable 1 and microphone cable 2 from the system board. 5. Remove the left and right wireless antenna cables 3 from the three clips in the top cover. 6. Remove the left and right wireless antenna cables from the hole 4 in the system board.
Page 114: Close The Notebook
Removal and Replacement Procedures 7. Close the notebook. 8. Turn the notebook upside down, with the rear panel facing you. 9. Remove the following screws: 1 Two T8M2.5×9.0 screws from the rear panel 2 Two T8M2.5×9.0 screws from the bottom of the notebook Removing the Display Screws 5–36 Maintenance and Service Guide...
Page 115 10. Turn the notebook right-side up, with the front facing you. 11. Open the notebook until the display assembly is in an upright position. 12. Lift the display assembly straight up 1 to remove it. 13. If necessary, remove the left 2 and right 2 display hinge covers from the display assembly.
Page 116: Top Cover
Removal and Replacement Procedures 5.17 Top Cover Spare Part Number Information Top cover (includes TouchPad) 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏...
Page 117 Removal and Replacement Procedures 3. Remove the following screws: 1 Nine T8M2.5×9.0 screws from the bottom of the notebook 2 Three PM2.5×3.5 screws from the MultiBay 3 Two PM2.5×3.5 screws from the hard drive bay 4 Two T8M2.5×5.5 screws from the rear panel Removing the Top Cover Screws Maintenance and Service Guide 5–39...
Page 118 Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Disconnect the RTC battery cable 1 from the system board. 6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the TouchPad cable 3. 7.
Page 119: Rtc Battery
5.18 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏...
Page 120 Removal and Replacement Procedures 3. Lift the RTC battery out of the top cover clip. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 5–42 Maintenance and Service Guide...
Page 121: Led Board
5.19 LED Board Spare Part Number Information LED board (includes cable) 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏...
Page 122 Removal and Replacement Procedures 3. Release the ZIF connector 1 on the system board to which the LED board cable is attached, and then disconnect the cable 2. 4. Lift the board straight up to remove it 3. 5. Release the ZIF connector 4 on the LED board to which the LED board cable is attached and disconnect the cable 5.
Page 123: Bottom Board
5.20 Bottom Board Spare Part Number Information Bottom board 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cover (Section 5.11) ❏ Keyboard plate (Section 5.12) ❏...
Page 124 Removal and Replacement Procedures 3. Remove the two PM2.5×5.0 screws 1 that secure the bottom board to the notebook. 4. Lift the front and rear edges of the bottom board to disconnect it from the system board 2. 5. Remove the bottom board. Removing the Bottom Board Reverse the above procedure to install the bottom board.
Page 125: System Board
5.21 System Board Spare Part Number Information System boards Includes 64-MB discrete video memory Includes 32-MB discrete video memory ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 126 Removal and Replacement Procedures 2. Disconnect the speaker cable 1. 3. Remove the five T8M2.5×5.0 screws 2 that secure the system board to the notebook. 4. Use a 5.0-mm socket to remove the two HM2.5×9.0 standoffs 3 that secure the system board to the notebook. Removing the System Board Screws and Standoffs 5–48 Maintenance and Service Guide...
Page 127 5. Lift the front edge of the system board 1 until it rests at an angle. 6. Slide the system board forward at an angle, and then lift it straight up to remove it 2. Removing the System Board Reverse the above procedure to install the system board. Maintenance and Service Guide Removal and Replacement Procedures 5–49...
Page 128: Specifications
This chapter provides physical and performance specifications. Dimensions Height Width Depth Weight With 6-cell battery pack and MultiBay weight saver With 6-cell battery pack and MultiBay DVD-ROM drive Stand-alone power requirements Nominal operating voltage Maximum operating power Peak operating power Temperature Operating (not writing optical)
Page 129 Specifications Relative humidity (noncondensing) Operating Nonoperating Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.
Page 130 14.1-inch, SXGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Refresh rate Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 28.6 cm 21.4 cm 35.7 cm up to 16.8 million 250:1 60 Hz...
Page 131 Specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Refresh rate Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–4 Table 6-3 14.1-inch, XGA, TFT Display 28.6 cm 21.4 cm 35.7 cm up to 16.8 million 250:1 60 Hz 180 nits typical...
Page 132: Hard Drives
Logical blocks Disk rotational speed Operating temperature 1 GB = 1,073,741,824 bytes. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Care Center for details. Maintenance and Service Guide Table 6-4 Hard Drives 60-GB 60 GB 9.5 mm...
Page 133: External Ac Adapter
Specifications Weight Power supply Operating voltage Operating current Operating frequency range Maximum transient Primary 6-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Recharge time System in off mode or Standby System on (depending on system power consumption)
Page 134 Optional High-Capacity 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Recharge time System in off mode or Standby System on (depending on system power consumption) Maintenance and Service Guide Table 6-7 1.90 cm 7.60 cm 14.70 cm...
Page 135 Specifications Optional MultiBay 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Recharge time System in off mode or Standby System on (depending on system power consumption) 6–8 Table 6-8 1.30 cm 13.20 cm 13.90 cm .39 kg...
Page 136 24X DVD/CD-RW Combo Drive and Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time...
Page 137 Specifications DVD+RW/R and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random DVD media Full stroke DVD media Random CD media Full stroke CD media Audio output level Cache buffer Data transfer rate Max 24X CD...
Page 138: System Dma
Hardware System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7...
Page 139: System Interrupts
Specifications Hardware System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14...
Page 140 I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F 0A0 - 0A1...
Page 141 Specifications System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 142 System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 143: Connector Pin Assignments
Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused Maintenance and Service Guide Table A-1 RJ-45 Network Interface Signal Unused Receive – Unused Unused A–1...
Page 144: Universal Serial Bus
Connector Pin Assignments Signal Unused Ring Signal +5 VDC Data – A–2 Table A-2 RJ-11 Modem Table A-3 Universal Serial Bus Signal Unused Unused Unused Signal Data + Ground Maintenance and Service Guide...
Page 145: External Monitor
Signal Ground (Y) Ground (C) Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog Maintenance and Service Guide Table A-4 S-Video Signal Y-Luminance (Intensity) C-Chrominance (Color) Table A-5 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data...
Page 146 Connector Pin Assignments Signal Audio out Signal Audio in A–4 Table A-6 Audio Line-Out Signal Ground Table A-7 Microphone Signal Ground Maintenance and Service Guide...
Page 147 Signal Strobe Data bit 0 Data bit 1 Data bit 2 Data bit 3 Data bit 4 Data bit 5 Data bit 6 Data bit 7 Acknowledge Busy Paper end Select Maintenance and Service Guide Connector Pin Assignments Table A-8 Parallel Signal Auto linefeed...
Page 148 Connector Pin Assignments Signal Carrier detect Receive data Transmit data Data terminal ready Ground A–6 Table A-9 Serial Signal Data set ready Ready to send Clear to send Ring indicator Maintenance and Service Guide...
Page 149: B Power Cord Requirements
Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an HP authorized reseller or service provider. General Requirements The requirements listed below are applicable to all countries: ■...
Page 150: Country-Specific Requirements
Power Cord Requirements Country-Specific Requirements 3-Conductor Power Cord Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway Sweden Switzerland B–2 Accredited Agency EANSW CEBC DEMKO FIMKO METI KEMA NEMKO SEMKO Applicable Note Number Maintenance and Service Guide...
Page 151 3-Conductor Power Cord Requirements Country United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 152: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 344412-001. Maintenance and Service Guide C–1...
Page 153 Screw Listing Where used: Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Where used: Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Hex M2.0×10.0 Alignment Pin Where used: Two alignment pins that secure the hard drive frame and connector to the hard drive (documented in Section 5.3)
Page 154 Screw Listing Torx T5M3.0×4.0 Screw, Phillips PM3.0×3.5 Screw, and Hex M2.0×10.0 Alignment Pin Locations Maintenance and Service Guide C–3...
Page 155 Screw Listing Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Phillips PM3.0×4.0 Screw Location C–4 Table C-4 Phillips PM3.0×4.0 Screw Color Qty. Black Length Thread 4.0 mm 3.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 156 Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) Torx T8M2.5×5.0 Screw Location Maintenance and Service Guide Table C-5 Torx T8M2.5×5.0 Screw Color Qty. Black Screw Listing Length Thread 5.0 mm 2.5 mm Head Width 4.0 mm...
Page 157 Screw Listing Torx T8M2.5×5.0 Screw (Continued) Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.13) Torx T8M2.5×5.0 Screw Location C–6 Table C-5 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 158 Torx T8M2.5×5.0 Screw (Continued) Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.14) Torx T8M2.5×5.0 Screw Locations Maintenance and Service Guide Table C-5 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm...
Page 159 Screw Listing Torx T8M2.5×5.0 Screw (Continued) Where used: Two screws that secure the bottom board to the notebook (documented in Section 5.20) Five screws that secure the system board to the notebook (documented in Section 5.21) Torx T8M2.5×5.0 Screw Locations C–8 Table C-5 Color...
Page 160 Where used: One screw that secures the Mini PCI compartment cover to the notebook (documented in Section 5.5) Phillips M2.5×3.5 Screw Location Maintenance and Service Guide Table C-6 Phillips PM2.5×3.5 Screw Color Qty. Black Screw Listing Length Thread 3.5 mm 2.5 mm Head Width...
Page 161 Screw Listing Phillips PM2.5×3.5 Screw (Continued) Where used: Two screws that secure the modem board to the notebook (documented in Section 5.9) Phillips PM2.5×3.5 Screw Locations C–10 Table C-6 Color Qty. Length Black 3.5 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 162 Where used: One screw that secures the Bluetooth cover to the notebook (documented in Section 5.7) Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table C-7 Phillips PM2.0×5.0 Screw Color Qty. Black Screw Listing Length Thread 5.0 mm 2.0 mm Head Width 4.0 mm...
Page 163 Screw Listing Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.7) Phillips PM1.5×3.0 Screw Locations C–12 Table C-8 Phillips PM1.5×3.0 Screw Color Qty. Black Length Thread 3.0 mm 1.5 mm Maintenance and Service Guide Head Width 3.5 mm...
Page 164 Phillips PM1.5×3.0 Screw (Continued) Where used: Three screws that secure the fan to the fan housing (documented in Section 5.13) Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide Table C-8 Color Qty. Length Black 3.0 mm Screw Listing Head Thread Width 1.5 mm 3.5 mm...
Page 165 Screw Listing Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.8) Torx T8M2.5×11.0 Screw Locations C–14 Table C-9 Torx T8M2.5×11.0 Screw Color Qty. Silver Length Thread 11.0 mm 2.5 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 166 Where used: Two screws that secure the switch cover to the notebook (documented in Section 5.11) Four screws that secure the display assembly to the notebook (documented in Section 5.16) Torx T8M2.5×9.0 Screw Locations Maintenance and Service Guide Table C-10 Torx T8M2.5×9.0 Screw Color Qty.
Page 167 Screw Listing Torx T8M2.5×9.0 Screw (Continued) Where used: Nine screws that secure the top cover to the notebook (documented in Section 5.17) Torx T8M2.5×9.0 Screw Locations C–16 Table C-10 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 168 Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.13) Torx T8M2.5×7.0 Screw Locations Maintenance and Service Guide Table C-11 Torx T8M2.5×7.0 Screw Color Qty. Black Screw Listing Length Thread 7.0 mm 2.5 mm Head Width 5.0 mm...
Page 169 Screw Listing Where used: Five screws that secure the top cover to the notebook (three in the MultiBay, two in the hard drive bay; documented in Section 5.17) Phillips M2.0×3.5 Screw Locations C–18 Table C-12 Phillips M2.0×3.5 Screw Color Qty. Black Length Thread...
Page 170 Where used: Two screws that secure the top cover to the notebook (documented in Section 5.17) Torx T8M2.5×5.5 Screw Locations Maintenance and Service Guide Table C-13 Torx T8M2.5×5.5 Screw Color Qty. Black Screw Listing Length Thread 5.5 mm 2.5 mm Head Width 5.0 mm...
Page 171 Screw Listing Where used: Two standoffs that secure the system board to the notebook (documented in Section 5.21) Hex M2.5×9.0 Standoff Locations C–20 Table C-14 Hex M2.5×9.0 Standoffs Color Qty. Silver Length Thread 9.0 mm 2.5 mm Maintenance and Service Guide Head Width...
Page 172 AC adapter spare part number 3–10 specifications 6–6 AC power connector, location 1–16 applications key, location 1–18 audio line-out jack location 1–14 pin assignments A–4 audio troubleshooting 2–25 base enclosure illustrated 3–6 spare part number 3–7 battery bay, location 1–23 battery bezel illustrated 3–2 removal 5–6...
Page 173 Index cables, service considerations 4–2 key, location 1–18 caps lock light, location 1–19 caps lock carrying case, spare part numbers 3–11 CD-ROM drive spare part number 3–7 specifications 6–9 components bottom 1–23 front 1–13 keyboard 1–17 left-side 1–13 rear panel 1–15 right-side 1–15 top 1–19 Computer Setup...
Page 174 docking connector, location 1–24 drives, preventing damage 4–3 DVD+RW/R and CD-RW combo drive pecifications 6–10 DVD+RW/R and CD-RW combo drive spare part number 3–7 DVD/CD-RW combo drive spare part number 3–7 specifications 6–9 DVD-ROM drive specifications 6–10 electrostatic discharge 4–4 4–7 embedded numeric keypad, location 1–18...
Page 175 Index keyboard components 1–17 illustrated 3–2 removal 5–17 spare part numbers 3–3 5–17 troubleshooting 2–28 keyboard plate illustrated 3–2 removal 5–25 LED board illustrated 3–6 removal 5–43 spare part number 3–7 5–43 left-side components 1–13 mass storage devices, spare part numbers 3–9 memory expansion board illustrated 3–4 removal 5–21...
Page 176 MultiBay release latch, location 1–24 MultiBay, location 1–14 mute button, location 1–14 network jack, pin assignments A–1 network, troubleshooting 2–30 nonfunctioning device, troubleshooting 2–18 notebook feet illustrated 3–8 locations 5–10 notebook specifications 6–1 key, location 1–18 num lock light, location 1–19 num lock numeric keypad, location 1–18 operating system loading,...
Page 177 Index replacement preliminaries 4–1 procedures 5–1 right-side components 1–15 RJ-11 telephone jack location 1–15 pin assignments A–2 RJ-45 network jack location 1–16 pin assignments A–1 RTC battery illustrated 3–2 removal 5–41 Screw Kit, spare part number 3–11 light, location 1–19 scroll lock Secure Digital (SD) Card slot, location 1–15...
Page 178 TouchPad buttons, location 1–22 TouchPad, location 1–22 transporting precautions 4–4 troubleshooting audio 2–25 Computer Setup 2–2 Diagnostics for Windows 2–7 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18 2–27 operating system loading 2–19 overview 2–1 pointing device 2–29 Port Replicator 2–18 power 2–12 video 2–16...

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Compaq business notebook nc6000

HP Compaq nc6000 Maintenance And Service Manual

Table of Contents

Product Description

Troubleshooting

Illustrated Parts Catalog

Table 3-1 Spare Parts: Notebook Major Components (Continued)

Table

Spare Part Item Description Number

Removal and Replacement Preliminaries

Removal and Replacement Procedures

Multibay Devices

System Boards

Battery Packs

Mini PCI Communications Boards

5.11 Switch Cover

Specifications

B Power Cord Requirements

Quick Links

Chapters

Troubleshooting

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