Page 1 USER’S GUIDE MFC-9440CN MFC-9450CDN Version 0 ARL/ASA/NZ...
Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
Page 3: Compilation And Publication Notice
Publication Notice APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
Page 4: Table Of Contents
Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the User’s Guides .................3 Viewing documentation ...................3 Control panel overview ..................6 Data LED indications ..................8 Loading paper and documents Acceptable paper and other media ................9 Type and size of paper ..................9 Handling and using special paper ..............11...
Page 5 Section II Fax Sending a fax How to fax......................30 Entering fax mode ..................30 Sending a fax from the ADF ................30 Sending a fax from the scanner glass ............30 Cancelling a fax in progress ................31 Broadcasting (black & white only)................ 31 Cancelling a broadcast in progress ...............32 Additional sending operations................
Page 6 Telephone and external devices Telephone line services ..................44 Do you have Voice Mail? ................44 Telephone Service for Australia................44 ® ® ® Telstra FaxStream Duet (Distinctive Ringing) .........44 Telephone Service for New Zealand ..............46 FaxAbility .......................46 Telephone Service for Some Countries...............48 Distinctive Ringing (For Singapore and Hong Kong) ........48 Connecting an external TAD................49 Connections....................49...
Page 7 Polling Polling receive .....................65 Secure polling ....................65 Delayed polling ....................66 Sequential polling ..................66 Polled transmit (black & white only)..............67 Setup for polled transmit................67 Setup for polled transmit with a secure code..........68 Printing reports Fax reports......................69 Transmission verification report..............69 Fax journal.....................69 Reports ........................
Page 8 Printing data from a USB flash memory drive Supported file formats..................86 ® Creating a PRN or PostScript 3 ™ file for direct printing ........86 Printing data directly from the USB flash memory drive ........87 Understanding the error messages ..............88 Section V Software Software and network features How to read HTML User’s Guides ...............90 ®...
Page 9 Troubleshooting and routine maintenance Troubleshooting ....................109 Solutions to common problems ..............109 Improving the print quality ................116 Setting dial tone detection ................127 Telephone line interference .................127 Error and maintenance messages..............128 Checking if the machine has faxes in its memory ........133 Transferring faxes to another fax machine ..........
Page 10 Specifications General ......................213 Print media......................215 Fax........................216 Copy ........................217 Scan........................218 Print ........................219 Interfaces ......................219 PictBridge ......................220 Direct print feature .....................220 Computer requirements ..................221 Consumable items .....................222 Ethernet wired network ..................223 Glossary Index viii...
Page 11 Section I General General information Loading paper and documents General setup Security features...
Page 12: General Information
Warning icons tell you what to do to documentation avoid the risk of injury. Electrical Hazard icons alert you to a Thank you for buying a Brother machine! possible electrical shock. Reading the documentation will help you Hot Surface icons warn you not to make the most of your machine.
Page 13: Accessing The User's Guides
This User’s Guide does not contain all the To view the documentation, from the Start information about your machine. The menu, point to Brother, MFC-9440CN or advanced features of the Printer, Network, MFC-9450CDN from the program group, and Scanner, and PC Fax are explained in the then click User’s Guides in HTML format.
Page 14 11SE with OCR How-to-Guides can be viewed from the Help selection in the Double-click Brother Solutions Center ScanSoft™ PaperPort™ 11SE with OCR icon to go to the Brother Solutions Center, application. where you can view or download the PDF documents. (Internet access and PDF...
Page 15 General information How to find scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning in Chapter 9 Using ControlCenter2 in Chapter 10 Network Scanning in Chapter 11 ® ®...
Page 16: Control Panel Overview
Chapter 1 Control panel overview MFC-9440CN and MFC-9450CDN have similar control keys. 01/03 15:25 Res:Standard 1 One-Touch keys Volume keys These 8 keys give you instant access to 16 previously stored numbers. Press to scroll backwards or forwards through Shift menu selections.
Page 17 General information 01/03 15:25 Res:Standard 7 Start: 10 Fax and telephone keys: Colour Hook Lets you start sending faxes or making copies Lets you answer an incoming call on an in full colour. external telephone. Mono Redial/Pause Lets you start sending faxes or making copies Redials the last number called.
Page 18: Data Led Indications
Chapter 1 Data LED indications The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status. LED Status Machine Status Description LED is off. Ready Mode The power switch is off or there is no print data in the machine.
Page 19: Loading Paper And Documents
Loading paper and documents Acceptable paper and Type and size of paper other media The machine loads paper from the installed standard paper tray, multi-purpose tray, or Print quality may vary according to the type of optional lower tray. paper you are using. Standard paper tray You can use the following types of media: plain paper, labels or envelopes.
Page 20: Paper Capacity Of The Paper Trays
Chapter 2 The names for the paper trays in the printer driver and this Guide are as follows: Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray Paper capacity of the paper trays Paper size Paper types No.
Page 21: Handling And Using Special Paper
• that is designed for inkjet printing exhibit degraded performance. If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Page 22 Chapter 2 Envelopes Note Most envelopes will be suitable for your • Before you print envelopes, you must ‘fan’ machine. However, some envelopes may the stack to avoid paper jams and have print-quality problems because of the misfeeds. way they have been made. A suitable •...
Page 23 This damage is not covered • with glue on the surface as shown in the under any Brother warranty or service figure below agreement. Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Page 24: Unprintable Area
Chapter 2 Unprintable area Labels The machine will print on most types of labels designed for use with a laser machine. Labels Unprintable area for copies should have an adhesive that is acrylic-based since this material is more stable at the high The printable area begins at approximately temperatures in the fuser unit.
Page 25: Unprintable Area When Printing From A Computer
Loading paper and documents Loading paper and Unprintable area when printing from a computer envelopes When using the default driver the printable The machine can feed paper from the area is smaller than the paper size, as shown standard paper tray, optional lower tray or below.
Page 26 Chapter 2 Loading plain paper in the paper tray Fan the stack of paper well to avoid paper feeding problems. Unfold the output paper tray support flap (1). Put the paper into the paper tray with the top edge of the paper in first and the print side face down.
Page 27 Loading paper and documents Loading envelopes or other media in Pull out the MP tray support flap (1). the multi-purpose tray (MP tray) Use the MP tray when printing envelopes, labels, and thick paper. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
Page 28: Loading Documents
Chapter 2 Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.(Flatbed) Using the ADF (automatic document feeder) The ADF can hold up to 35 pages and feeds each sheet individually.
Page 29: Using The Scanner Glass (Flatbed)
Loading paper and documents Using the scanner glass Close the document cover. (Flatbed) CAUTION You can use the scanner glass to fax, scan, If the document is a book or is thick, DO or copy the pages of a book or one page at a NOT slam the cover or press on it.
Page 30: General Setup
General setup Mode timer Paper settings The machine has three mode keys on the Paper type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.
Page 31: Paper Size
General setup Paper size Tray use in copy mode You can use nine sizes of paper for printing You can change the priority tray that the copies: A4, Letter, Legal, Executive, A5, A6, machine will use for printing copies. B5, B6 and Folio, and four sizes for printing When you choose Tray#1 Only, MP Only faxes: A4, Letter, Legal or Folio (8"×13").
Page 32: Tray Use In Fax Mode
Chapter 3 Tray use in fax mode Tray use in print mode You can change the default tray that the You can change the default tray the machine machine will use for printing received faxes. will use for printing from your computer. When you choose Tray#1 Only, MP Only Press Menu, 1, 7, 3.
Page 33: Volume Settings
General setup Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. You can change the speaker volume through You can choose a ring volume level from a the menu: range of settings, from High to Off. Press Menu, 1, 4, 3.
Page 34: Setting Daylight Savings Time
Chapter 3 Setting daylight Sleep time savings time Setting the sleep time reduces power consumption by turning off the fuser while the You can set the machine to change for machine is idle. Daylight Savings Time. If you select On, it will You can choose how long the machine must reset the time forward one hour and it you be idle (from 000 to 240 minutes) before it...
Page 35: Dial Prefix
General setup Dial Prefix The dial prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send.
Page 36: Security Features
Changing your setting lock password Make a careful note of your password. If you forget it, please call your Brother dealer. Press Menu, 1, 9, 2. While Setting Lock is On, you cannot change Security the following settings without a password: 2.Setting Lock...
Page 37: Memory Security
Security features Memory security Turning setting lock on Press Menu, 1, 9, 2. Memory Security lets you prevent unauthorized access to the machine. Security 2.Setting Lock While Memory Security is on, the following operations are available: Press a or b to choose On. Press OK.
Page 38 Wrong Password. Re-enter the will not need to set it, again. correct password. • If you forget the Memory Security password, please call your Brother dealer. Turning memory security on Press Menu, 1, 9, 1. Press Menu, 1, 9, 1.
Page 39 Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote fax options (black & white only) Polling Printing reports...
Page 40: Sending A Fax
Sending a fax How to fax Sending a fax from the scanner glass Entering fax mode You can use the scanner glass to fax the pages of a book, or a single page at a time. To enter fax mode press (Fax), and the The documents can be up to Letter or A4 key will glow blue.
Page 41: Cancelling A Fax In Progress
Sending a fax Broadcasting Note (black & white only) • Press Stop/Exit to cancel a fax in progress. Broadcasting lets you send the same fax • When faxing multiple pages from the scanner glass, real time transmission message to more than one fax number. You should be set to Off.
Page 42: Cancelling A Broadcast In Progress
Chapter 5 Additional sending Cancelling a broadcast in progress operations While broadcasting you can cancel the fax Sending faxes using multiple currently being sent or the whole broadcast job. settings Press Menu, 2, 6. Before you send a fax, you can change any The LCD will display the fax number combination of these settings: contrast, being dialled (for example,...
Page 43: Electronic Cover Page (Black & White Only)
Sending a fax Electronic cover page Composing your own comments (black & white only) You can set up two comments of your own. This feature will not work unless you have Make sure you are in Fax mode already programmed your Station ID. (See the Quick Setup Guide.) Press Menu, 2, 2, 8.
Page 44: Contrast
Chapter 5 Contrast Send a cover page for all faxes You can set the machine to send a cover For most documents the default setting of page whenever you send a fax. Auto will give the best results. It automatically chooses the suitable contrast Make sure you are in Fax mode for your document.
Page 45: Changing Fax Resolution
Sending a fax Changing fax resolution Colour The quality of a fax can be improved by Suitable for most typed Standard changing the fax resolution. Resolution can documents. be changed for the next fax or for all faxes. Use when the document is a Fine photograph.
Page 46: Real Time Transmission
Chapter 5 Real time transmission Not sending in real time for the next fax only When you are sending a fax, the machine will scan the documents into the memory before Make sure you are in Fax mode sending. Then, as soon as the telephone line is free, the machine will start dialling and Press Menu, 2, 2, 5.
Page 47: Delayed Fax (Black & White Only)
Load your document. Press Menu, 2, 6. Press Menu, 2, 2, 3. Remaining Jobs #001 BROTHER Setup Send 3.Delayed Fax The number of jobs still to be sent will be displayed. Enter the time you want the fax to be sent (in 24-hour format).
Page 48: Out Of Memory Message
Chapter 5 Out of memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation...
Page 49: Receiving A Fax
Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 40.) Choosing the receive mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...
Page 50: Using Receive Modes
Chapter 6 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer faxes answering functions unless you are using the automatically (Fax Only and Fax/Tel). You Distinctive Ring feature. may want to change the ring delay before using these modes.
Page 51: Receive Mode Settings
Receiving a fax Receive mode settings F/T ring time When somebody calls your machine, you and Ring delay your caller will hear the normal telephone ring sound. The number of rings is set by the ring The ring delay sets the number of times the delay setting.
Page 52: Setting The Print Density
Chapter 6 Additional receiving If this feature is set to On, but your machine does not connect a fax call when you lift the operations handset of an extension or external telephone, press l51 (l91 for New Zealand) on the external or extension telephone. Printing a reduced incoming (See Operation from extension telephones on page 50.)
Page 53: Setting The Fax Receive Stamp (Black & White Only)
Receiving a fax Setting the fax receive stamp If Memory Receive is Off: (black & white only) The machine will carry on receiving the current fax, with the remaining pages being stored in memory, if enough memory is You can set the machine to print the received available.
Page 54: Telephone And External Devices
Telephone and external devices Telephone line Telephone Service for services Australia Features like Voice Mail, Call Waiting, Call ® ® ® Telstra FaxStream Duet Waiting/Caller ID, RingMaster, answering (Distinctive Ringing) services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine.
Page 55 Telephone and external devices What is the Advantage of using ® ® ® How does Telstra FaxStream Duet ® ® ® Telstra FaxStream Duet Function? Work? ® ® ® Using Telstra FaxStream Duet is the Incoming calls to the voice number, will have most efficient way to receive both fax and the standard ring pattern of long, long tone, telephone calls on the same line.
Page 56: Telephone Service For New Zealand
Chapter 7 Telephone Service for Set the Distinctive Ring to ON Very important!* New Zealand After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual FaxAbility automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring FaxAbility is a service offered by Telecom number, Manual mode means you must...
Page 57: How Does Faxability Work
Telephone and external devices How Does FaxAbility Work? Note Your telephone number will have the After you have set the FaxAbility feature to standard ring pattern of long, long tone, while On, the receive mode is set to Manual the new number will have a ring pattern of automatically.
Page 58: Telephone Service For Some Countries
Chapter 7 Telephone Service for Registering the Distinctive Ring pattern Some Countries Very important! After you have set the Distinctive Ring feature Distinctive Ringing (For to ON, the receive mode is set to Manual Singapore and Hong Kong) automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must This machine feature lets you use the...
Page 59: Connecting An External Tad
Telephone and external devices Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
Page 60: Recording An Outgoing Message (Ogm)
Note the fax machine for you. You can also use the Fax Detect feature to Brother does not recommend the use of a make your machine tactically take the call. PABX line. PABX limitations in general can (See Fax Detect on page 41.) cause some functions of the fax machine not to work correctly.
Page 61: For Fax/Tel Mode Only
Telephone and external devices For Fax/Tel mode only Using a cordless external handset When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double- If your cordless telephone is connected to the ringing) to alert you to pick up a voice call. telephone line cord (see page 51) and you typically carry the cordless handset Lift the external telephone’s handset, and...
Page 62 Chapter 7 Turning on the remote codes You need to turn the Remote Codes setting to on to use the Fax Receive Code and Telephone Answer Code. Make sure you are in Fax mode Press Menu, 2, 1, 4. Setup Receive 4.Remote Codes Press a or b to choose On.
Page 63: Dialling And Storing Numbers
Dialling and storing numbers How to dial Speed-dialling Press Search/Speed Dial, and enter the You can dial in any of the following ways. three-digit Speed-Dial number. (See Storing speed-dial numbers on page 56.) Manual dialling Use the dial pad to enter all the digits of the telephone or fax number.
Page 64: Search
Chapter 8 Search Press a or b to scroll until you find the name you are looking for. Press OK. You can search alphabetically for names you have stored in the One-Touch and Speed-Dial memories. (See Storing one-touch dial numbers on page 55 and Storing speed-dial numbers on page 56.) Press Search/Speed Dial.
Page 65: Storing Numbers
Dialling and storing numbers Storing numbers Storing one-touch dial numbers You can set up your machine to do the following types of easy dialling: One-Touch, Your machine has 8 One-Touch keys where Speed-Dial and Groups for Broadcasting you can store 16 fax or telephone numbers faxes.
Page 66: Storing Speed-Dial Numbers
Chapter 8 Storing speed-dial numbers Changing one-touch and speed-dial numbers You can store your frequently used numbers as Speed-Dial numbers, so that when you If you try to store a One-Touch or Speed-Dial dial you will only have to press a few keys number over an existing number, the LCD will (Search/Speed Dial, the three-digit number, show the name or number already stored...
Page 67: Setting Up Groups For Broadcasting
Dialling and storing numbers Setting up groups for To add One-Touch or Speed-Dial numbers follow the instructions below: broadcasting For One-Touch numbers, press the One-Touch keys one after the other. If you often want to send the same fax message to many fax numbers you can set For Speed-Dial numbers, press up a group.
Page 68: Combining Quick-Dial Numbers
Chapter 8 Combining quick-dial numbers You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier. For example, you might have stored ‘555 ’ on Speed-Dial #003 and ‘7000 ’...
Page 69: Remote Fax Options (Black & White Only)
Remote fax options (black & white only) Fax storage Remote fax options ARE NOT available for colour fax. Remote fax options let you receive faxes The fax storage feature lets you store your while you are away from the machine. received faxes in the machine’s memory.
Page 70: Pc Fax Receive
Chapter 9 PC fax receive Note If your machine has a problem and is The PC fax receive feature lets you unable to print faxes in memory, you can automatically send your received faxes to use this setting to transfer your faxes to a your PC.
Page 71: Turning Off Remote Fax Options
Remote fax options (black & white only) Remote retrieval If you press 1, faxes in the memory will be sent to your PC before the setting changes. The remote retrieval feature lets you retrieve If you press 2, faxes in the memory will not your stored fax messages when you are not be erased or transferred to your PC and at the machine.
Page 72: Using Your Remote Access Code
Chapter 9 Using your remote access Retrieving fax messages code Dial your fax number. Dial your fax number from a telephone When your machine answers, during a or another fax machine using touch period of silence enter your remote tone. access code (3 digits followed by l).
Page 73: Changing The Fax Forwarding Number
Remote fax options (black & white only) Changing the fax forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number. When your machine answers, enter your remote access code (3 digits followed by l) during a period of silence.
Page 74: Remote Fax Commands
Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the fax forwarding or...
Page 75: Polling
The polling feature Secure Polling only works with Brother fax needs to be set up on both machines for this machines. If you want to get a fax from a to work.
Page 76: Delayed Polling
Chapter 10 Delayed polling Sequential polling Delayed polling lets you set the machine to Sequential polling lets you request begin polling receive at a later time. You can documents from several fax machines in one only set up one delayed polling operation. operation.
Page 77: Polled Transmit (Black & White Only)
Polling Polled transmit Your machine will automatically send the fax. (black & white only) Note Polled transmit lets you set up your machine The document will be stored and can be to wait with a document so another fax retrieved from any other fax machine until you delete the fax from memory.
Page 78: Setup For Polled Transmit With A Secure Code
Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
Page 79: Printing Reports
Printing reports Fax reports Fax journal You can set the machine to print a fax journal Some fax reports (transmission verification (activity report) at specific intervals (every 50 and fax journal) can be printed automatically faxes, 6, 12 or 24 hours, 2 or 7 days). The and manually.
Page 80: Reports
(TX: transmit.) (RX: receive.) 5 User Settings Print a list of your current settings. 6 Network Config Lists your network settings. 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer.
Page 81: Section Iii Copy
Section III Copy Making copies...
Page 82: Making Copies
Making copies How to copy Making multiple copies Entering copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. Use the dial pad to enter the number of Stack Copies:01 copies (up to 99). 100% Auto Press Mono Start or Colour Start.
Page 83: Copy Options (Temporary Settings)
Making copies Copy options To enlarge or reduce the next copy follow the instructions below: (temporary settings) Make sure you are in Copy mode When you want to quickly change the copy settings temporarily for the next copy, use the Load your document.
Page 84: Using The Options Key
Chapter 12 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then Press OK Press a or b, then Press OK Quality Auto* Text...
Page 85: Changing Copy Quality
Making copies Changing copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Make sure you are in Copy mode...
Page 86: Adjusting Brightness, Contrast And Colour
Chapter 12 Adjusting brightness, Contrast contrast and colour Adjust the contrast to help an image look sharper and more vivid. To temporarily change the contrast setting, Brightness follow the steps below: Adjust the copy brightness to make copies darker or lighter. Make sure you are in Copy mode To temporarily change the copy brightness Load your document.
Page 87: Making N In 1 Copies
Making copies Colour adjust Make sure you are in Copy mode You can change the default setting for colour Load your document. saturation. To change the default setting follow the steps Use the dial pad to enter the number of below: copies (up to 99).
Page 88: Tray Selection
Chapter 12 Tray selection If you are copying from the ADF: Insert your document face up in the direction You can change the tray use only for the next shown below: copy. 2 in 1 (P) Make sure you are in Copy mode Load your document.
Page 89: Out Of Memory Message
Making copies Out of memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start or Colour Start to copy the pages scanned so far, or to press Stop/Exit to cancel the...
Page 90 Chapter 12...
Page 91: Section Iv Direct Printing
Section IV Direct printing Printing photos from a digital camera Printing data from a USB flash memory drive...
Page 92: Printing Photos From A Digital Camera
Using PictBridge Setting your digital camera Make sure your camera is in PictBridge mode. The following PictBridge settings may Your Brother machine supports the be available from the LCD of your PictBridge PictBridge standard, allowing you to connect compatible camera.
Page 93: Printing Images
Printing photos from a digital camera Printing images Press Menu, 5, 3. USB Direct I/F 3.PictBridge Make sure that your camera is turned off. Connect your camera to the USB To set the PictBridge settings, press a or direct interface (1) on the front of the b to choose 1.Paper Size, machine using a suitable USB cable.
Page 94: Dpof Printing
Chapter 13 Connecting a camera CAUTION as a storage device To prevent damage to your machine, DO NOT connect any device other than a digital Even if your camera is not in PictBridge camera or USB flash memory drive to the mode, or does not support PictBridge, you USB direct interface.
Page 95: Understanding The Error Messages
Printing photos from a digital camera Understanding the error messages Once you are familiar with the types of errors that can occur while you are using the USB direct interface, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with files that are too large for the machine's memory.
Page 96: Printing Data From A Usb Flash Memory Drive
Print to file box (2). JPEG Click Print. Exif + JPEG PRN (created by MFC-9440CN or MFC-9450CDN driver) TIFF (scanned by all MFC or DCP Brother models) ® PostScript 3 ™ (created by the MFC-9440CN or MFC-9450CDN...
Page 97: Printing Data Directly From The Usb Flash Memory Drive
Printing data from a USB flash memory drive Printing data directly Do one of the following: Press a or b to choose a setting you from the USB flash need to change and press OK, and memory drive then press a or b to choose an option for the setting and press OK.
Page 98: Understanding The Error Messages
Chapter 14 Understanding the Note error messages • If you want to change the default setting for the paper tray to feed paper from, press Menu, 1, 7, 3 to change the paper Once you are familiar with the types of errors tray setting.
Page 99: Section V Software
Section V Software Software and network features...
Page 100: Software And Network Features
For Macintosh See Accessing the User’s Guides on page 3. ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. How to read HTML Double-click the Documentation icon. User’s Guides Double-click your language folder, and then double-click the top page file.
Page 101: Section Vi Appendixes
Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...
Page 102: A Safety And Legal
Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80% (without condensation).
Page 103: Important Information
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. If any cables become damaged, disconnect your machine, and contact your Brother dealer. DO NOT place any objects on the machine, or obstruct the air vents.
Page 104 DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
Page 105: Iec60825-1+A2:2001 Specification
Safety and legal DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. If moving your machine, use the handholds provided.
Page 106: Disconnect Device
Disconnect device This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off the power completely. LAN connection CAUTION DO NOT connect this product to a LAN connection that is subject to over-voltages. Radio interference This product complies with EN55022 (CISPR Publication 22)/Class B.
Page 107: Important Information For Australia
Safety and legal Important Information for Australia IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three- pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
Page 108 13 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 14 DO NOT attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.
Page 109: Important Information For New Zealand
Safety and legal Important Information for New Zealand Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass.
Page 110 15 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. 16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed socket.
Page 111: Important-For Your Safety
Safety and legal IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three- pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
Page 112: Important Information For Some Countries
Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
Page 113 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...
Page 114: Legal Limitations For Copying
Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document. The following are examples of documents which should not be copied: Money Bonds or other certificates of debt...
Page 115: Trademarks
Safety and legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S.
Page 116: B Options
When an optional tray is installed, the machine can hold up to 800 sheets of plain paper. If you want to buy an optional lower tray unit, contact your Brother dealer. Installing the optional paper tray Plug the machine’s power cord back into...
Page 117: Memory Board
Options ® Memory board For Windows users: Go to Start > Control Panel > Printers and Faxes. Right-click on your printer This machine has 64 MB of standard memory icon and choose Properties. Choose and one slot for optional memory expansion. the Accessories tab and click Auto You can expand the memory up to 576 MB by Detect.
Page 118: Installing Extra Memory
Installing extra memory Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot. Insert the DIMM Turn off the machine’s power switch. diagonally (1), then tilt it toward the Unplug the telephone line cord. interface board until it clicks into place (2).
Page 119: C Troubleshooting And Routine Maintenance
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Page 120 For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page 121: Menu Access Difficulties
® ® (For Windows XP and Windows Server 2003) Click the Start button and select Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (For Windows 2000) Click the Start button and select Settings and then Printers. Right-click Brother MFC-XXXX Printer.
Page 122 Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort ™ 11SE, click File, Scan and choose the Brother TWAIN driver. Network scanning does not work.
Page 123 Troubleshooting and routine maintenance Paper handling difficulties (continued) Difficulties Suggestions Which paper can I use? You can use plain paper, recycled paper, envelopes and labels that are made for laser machines. (For details, see Acceptable paper and other media on page 9.) There is a paper jam.
Page 124 To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below: 1. In Description of service: - Enter any description, for example “Brother PC Fax receiving” 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
Page 125 Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Name: Enter any description, for example “Brother PC Fax”. 2. In Port number: Enter “54926 ”. 3. Make sure UDP is selected. Then click OK.
Page 126: Improving The Print Quality
Improving the print quality If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
Page 127 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 170.) The fuser unit may have a smudge mark. Call Brother or your dealer for service. Coloured lines across the page One of the toner cartridges may be damaged.
Page 128 Examples of poor print Recommendation quality Coloured spots at 75 mm Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to appear on printed documents. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 129 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Ghost Make sure that you use paper that meets our specifications. Rough- surfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 9.) Make sure that you choose the correct media type in the printer driver ’...
Page 130 Examples of poor print Recommendation quality Colour misregistration Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 170.) Make sure that the belt unit is installed properly. (See Replacing the ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 131 Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 170.) Make sure that the fuser unit is installed properly. If the problem continues, call your Brother dealer. Insufficient gloss Check the paper type and quality. (See Acceptable paper and other...
Page 132 Guide on the CD-ROM.) Make sure that the release lever of the fuser unit is in the closed position. If the problem continues, call your Brother dealer. Poor fixing when printed on ’ Choose Thick paper mode in the printer driver or in the machine thick paper Paper Type menu setting.
Page 133 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Curled or wave Make sure that you choose the correct media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other media on page 9 and Basic tab in the Software User’s Guide on the CD-ROM.) Check the paper type and quality.
Page 134 Examples of poor print Recommendation quality Envelope creases Open the back cover. Pull down the two grey levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below. Close the back cover and re-send the print job. Note When you have finished printing, open the back cover and reset the two grey levers back to the original position.
Page 135 Troubleshooting and routine maintenance Examples of poor print Recommendation quality White lines or ribbing down the Choose Thin Paper mode in the printer driver and re-send the print page on duplex print job. If the problem is not solved after printing a few pages, follow these steps: ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 136 Examples of poor print Recommendation quality Toner scatter or toner stain on CAUTION the edge of duplex pages We recommend that you place the drum unit and toner cartridges on a ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. clean, flat surface with a piece of disposable paper underneath them in ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 137: Setting Dial Tone Detection
Troubleshooting and routine maintenance Setting dial tone detection Telephone line interference When you send a fax automatically, by If you are having difficulty sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the telephone line, you can reduce the fax number.
Page 138: Error And Maintenance Messages
177.) Put in a new waste toner box. (See Replacing the waste toner box on page 182.) If the problem continues, call your Brother dealer. The toner cartridge is not installed Pull out the drum unit, take out the toner Cartridge Error properly.
Page 139 Troubleshooting and routine maintenance Error Message Cause Action Poor telephone line quality Try sending the fax again or try connecting the Comm.Error caused a communication error. machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Connection Fail You tried to poll a fax machine Check the other fax machine’s polling setup.
Page 140 The fuser unit is too hot. stored in the memory. (See Checking if the machine has faxes in its memory on page 133.) It is time to replace the fuser unit. Call your Brother dealer to purchase the fuser Fuser Unit End unit.
Page 141 Replace the empty toner cartridge with a new one. (See Replacing a toner cartridge on page 165.) Turn off the machine’s power switch. Wait a few seconds, then turn it on again. If the problem continues, call your Brother dealer.
Page 142 Error Message Cause Action Rename the File There is already a file on the USB Change the file name of the file on the USB flash flash memory drive with the same memory drive or the file you are trying to save. name as the file you are trying to save.
Page 143: Checking If The Machine Has Faxes In Its Memory
Troubleshooting and routine maintenance Checking if the machine has Transferring faxes to your PC faxes in its memory You can move the faxes from your machine’s memory to your PC. If the LCD shows an error message then you can check to see if there are faxes in the If you have followed a and b in machine’s memory.
Page 144: Document Jams
Document is jammed under the Note document cover If there is an error message on the machine’s LCD after the faxes have been Take out any paper from the ADF that is sent, disconnect the machine from the not jammed. power source for several minutes, and then reconnect it.
Page 145: Paper Jams
Troubleshooting and routine maintenance Paper jams Remove any jammed paper from in and around the MP tray. To clear paper jams, please follow the steps in this section. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
Page 146 Paper is jammed in Paper Tray 1 or Use both hands to slowly pull out the jammed paper. Tray 2 If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps. Jam Tray 1 Jam Tray 2 Pull the paper tray completely out of the machine.
Page 147 Troubleshooting and routine maintenance Paper is jammed inside the machine Press the front cover release button and then open the front cover. If the LCD shows Jam Inside, follow these steps: Jam Inside Pull the paper tray completely out of the machine.
Page 148 Hold the green handle of the drum unit. Release the grey lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit up and pull the drum unit completely out of the machine using the green handles on the drum unit.
Page 149 Troubleshooting and routine maintenance The jammed paper may be pulled out CAUTION with the toner cartridge and drum unit assembly, or this may release the paper Make sure that you use the drum unit so you can pull it out of the paper tray handles when carrying it.
Page 150 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the grey lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
Page 151 Troubleshooting and routine maintenance Paper is jammed at the back of the Push the drum unit in until it stops. machine If the LCD shows Jam Rear, follow these steps: Jam Rear Press the cover release lever to open the front cover. Close the front cover of the machine.
Page 152 Hold the green handle of the drum unit. Pull down the two green levers, one on Lift the drum unit up and then pull it out the left-hand-side and one on the until it stops. right-hand-side, as shown in the illustration below, and then fold down the fuser cover (1).
Page 153 Troubleshooting and routine maintenance Using both hands, gently pull the Put the drum unit and toner cartridge jammed paper out of the fuser unit. assembly back in the machine. Close the fuser cover (1) and lift the two green levers at the left and right hand sides.
Page 154 Paper is jammed underneath Paper If the paper is not caught in the paper tray, open the back cover. Tray 1 or in the fuser unit (MFC-9450CDN only) If the LCD shows Jam Duplex, follow these steps: Jam Duplex Pull the paper tray completely out of the machine and check inside the machine.
Page 155: Routine Maintenance
Troubleshooting and routine maintenance Routine maintenance Pull out the jammed paper slowly. WARNING Use neutral detergents. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine.
Page 156: Cleaning The Outside Of The Machine
Cleaning the outside of the Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. machine Clean the outside of the machine as follows: Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.
Page 157: Cleaning The Laser Scanner Windows
Troubleshooting and routine maintenance Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) windows underneath it with a soft lint-free cloth moistened with a non-flammable glass cleaner. CAUTION DO NOT use isopropyl alcohol to clean the laser scanner windows.
Page 158 Hold the green handle of the drum unit. Release the grey lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
Page 159 Troubleshooting and routine maintenance HOT SURFACE To prevent damage to the machine from static electricity, DO NOT touch the After you have just used the machine, some electrodes shown in the illustration. internal parts of the machine will be extremely hot. When you open the front cover of the machine, DO NOT touch the shaded parts shown in the illustration.
Page 160 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the grey lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
Page 161: Cleaning The Corona Wires
Troubleshooting and routine maintenance Cleaning the corona wires Push the drum unit in until it stops. If you have print quality problems, clean the corona wires as follows: Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.
Page 162 Hold the green handle of the drum unit. CAUTION Lift the drum unit up and then pull it out until it stops. We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Page 163 Troubleshooting and routine maintenance Unclip and fold back the white corona Clean the corona wire inside the drum wire cover (1). unit by gently sliding the green tab from left to right and right to left several times. CAUTION Note We recommended that you clean the corona wire for each of the colours.
Page 164 Holding the toner cartridges by their Push the drum unit in until it stops. coloured handles, insert them one by one back into the drum unit as shown. Make sure that you match the toner cartridge colour to the same colour label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in...
Page 165: Cleaning The Drum Unit
Troubleshooting and routine maintenance Cleaning the drum unit Pull out the MP tray (1) and unfold the MP tray support flap (2). If you have print quality problems caused by repeating marks on the page, clean the drum unit as follows. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 166 Press Stop/Exit so that the machine Hold the green handle of the drum unit. returns to the Ready state. Lift the drum unit up and then pull it out until it stops. Try to print again. If this problem still remains, repeat steps c to h several times.
Page 167 Troubleshooting and routine maintenance Release the grey lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit We recommend that you place the drum completely out of the machine using the unit and toner cartridges separately on a green handles on the drum unit.
Page 168 Using their coloured handles to lift them out, remove all four toner cartridges To avoid print quality problems, DO NOT from the drum unit. touch the shaded parts shown in the illustrations. CAUTION To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 169 Troubleshooting and routine maintenance While holding both hands, turn the drum Turn the drum unit gear on the drum that unit upside down and place on a piece of matches that mark (for example, for a disposable paper or cloth. Make sure cyan mark, turn the drum for cyan).
Page 170 Turn the drum unit gear toward you by Holding the toner cartridges by their hand to return it to the home position. coloured handles, insert them one by The home position of each drum can be one back into the drum unit as shown. identified by matching the number on Make sure that you match the toner the drum unit gear to the same number...
Page 171 Troubleshooting and routine maintenance Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the grey lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
Page 172 Push the drum unit in until it stops. Close the front cover of the machine. Reconnect all cables and telephone line cord. Plug the AC power cord into an AC outlet, and then turn on the machine’s power switch.
Page 173: Replacing The Consumable Items
Troubleshooting and routine maintenance Replacing the consumable items When the time comes to replace consumable items, the following messages will appear on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item Approximate life How to replace...
Page 174 50,000 pages See Replacing the belt BU-100CL Change Belt Unit unit on page 177. Fuser unit 80,000 pages Call your Brother dealer to — Fuser Unit End purchase the fuser unit. Laser unit 100,000 pages Call your Brother dealer to —...
Page 175: Replacing A Toner Cartridge
Troubleshooting and routine maintenance Replacing a toner cartridge Toner life end message When the following message appears on the Order Numbers: LCD, you need to replace the toner cartridge. The second line of the LCD indicates which Toner Cartridge Standard: colour you need to replace.
Page 176 Turn off the machine’s power switch. Hold the green handle of the drum unit. Press the front cover release button and Lift the drum unit up and then pull it out then open the front cover. until it stops. Hold the handle of the toner cartridge and pull it out of the drum unit.
Page 177 To avoid print quality problems, DO NOT of the use of toner or toner cartridges other touch the shaded parts shown in the than genuine Brother products due to the illustrations. incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
Page 178 Clean the corona wire inside the CAUTION drum unit by gently sliding the green tab from left to right and right DO NOT use flammable substances near to left several times. the machine. DO NOT use any type of spray to clean the inside or outside of the CAUTION machine.
Page 179 Troubleshooting and routine maintenance Unpack the new toner cartridge. Hold Holding the toner cartridges by their the cartridge with both hands and gently coloured handles, insert them one by shake it five or six times to spread the one back into the drum unit as shown. toner evenly inside the cartridge.
Page 180: Replacing The Drum Unit
Replacing the drum unit Push the drum unit in until it stops. Order Number: DR-150CL Drum end soon message Drum End Soon The machine uses a drum unit to create print images on paper. If the LCD shows Drum End Soon, the drum unit is near the end of its life and it is time to buy a new one.
Page 181 Troubleshooting and routine maintenance Turn off the machine’s power switch. Note Press the front cover release button and The drum unit is a consumable item, and then open the front cover. it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per...
Page 182 Hold the green handle of the drum unit. CAUTION Lift the drum unit up and then pull it out until it stops. We recommend that you place the drum unit and toner cartridges separately on a clean, flat surface with a piece of disposable paper underneath them in case you accidentally spill or scatter toner.
Page 183 Troubleshooting and routine maintenance Release the grey lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit To prevent damage to the machine from completely out of the machine using the static electricity, DO NOT touch the green handles on the drum unit.
Page 184 Unpack the new drum unit and remove the protective cover. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Using their coloured handles to lift them out, remove all four toner cartridges from the drum unit.
Page 185 Troubleshooting and routine maintenance Holding the toner cartridges by their Put the drum unit back in the machine as coloured handles, insert them one by follows. one back into the drum unit as shown. Make sure that the grey lock Make sure that you match the toner lever (1) is in the up position and cartridge colour to the same colour label...
Page 186 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine. When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following...
Page 187: Replacing The Belt Unit
Troubleshooting and routine maintenance Replacing the belt unit Press Menu, 8, 4. Only the parts counters that need to be Turn off the machine’s power switch. reset appear in the menu. Press the front cover release button and Machine Info. then open the front cover.
Page 188 Hold the green handle of the drum unit. Release the grey lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
Page 189 Troubleshooting and routine maintenance Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. Make sure that you use the drum unit handles when carrying it. DO NOT hold the sides of the drum unit.
Page 190 Unpack the new belt unit, and remove Put the drum unit back in the machine as the protective cover and paper. follows. Make sure that the grey lock lever (1) is in the up position and put the drum unit in the machine. Push down the grey lock lever (1).
Page 191 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 192: Replacing The Waste Toner Box
Replacing the waste toner box Press Menu, 8, 4. Only the parts counters that need to be reset appear in the menu. WARNING Machine Info. DO NOT put the waste toner box into a fire. 4.Reset Menu It could explode. Press a or b to choose Belt Unit.
Page 193 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the grey lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
Page 194 Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. Make sure that you use the drum unit handles when carrying it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a flat surface protected by a piece of disposable paper or cloth in case of toner...
Page 195 Troubleshooting and routine maintenance Remove the waste toner box from the Put the belt unit back in the machine. machine using the green handle. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place.
Page 196 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the grey lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
Page 197: Packing And Shipping The Machine
Troubleshooting and routine maintenance Packing and shipping Push the drum unit in until it stops. the machine If for any reason you must move or ship your machine, carefully re-pack the machine in the original packing material to avoid any damage during transport.
Page 198: Repacking The Machine
Repacking the machine Make sure that you have the following parts for repacking: Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord from the AC power outlet. Press the front cover release button and then open the front cover.
Page 199 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the grey lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
Page 200 Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case of you accidentally spill or scatter toner.
Page 201 Troubleshooting and routine maintenance Remove the waste toner box from the Insert the original orange packing machine using the green handle and material for locking the belt unit as place it into the plastic bag included in shown in the illustration. the carton.
Page 202 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the grey lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
Page 203 Troubleshooting and routine maintenance Push the drum unit back in until it Two people should place the machine stops. into the plastic bag and put the machine on the styrofoam pieces (1) in the lower carton (2). Put the upper carton (3) over the machine and the lower carton.
Page 204 Put the two styrofoam pieces for the Put the four joints (1) into the holes of toner cartridges on the top of the the carton using steps A and B as shown machine. Match the right side of the below. machine to the “R”...
Page 205: Machine Information
Troubleshooting and routine maintenance Machine information Checking the remaining life of parts Checking the serial number You can view the remaining life of these parts on the LCD. You can see the machine’s serial number on the LCD. Press Menu, 8, 3. Press Menu, 8, 1.
Page 206: D Menu And Features
Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
Page 207: How To Access The Menu Mode
Menu and features How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu.
Page 208: Menu Table
Menu table The factory settings are shown in bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.General 1.Mode Timer 0 Sec Fax mode.
Page 209 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the paper 1.General 3.Paper Size 2.Tray#1 in the paper tray. Setup (continued) Letter (continued) Legal Executive Folio Sets the size of the paper 3.Tray#2 in the optional paper (This menu only Letter tray #2.
Page 210 Main Menu Submenu Menu Selections Options Descriptions Page Selects the tray that will 1.General 7.Tray Use 1.Copy Tray#1 Only be used for Copy mode. Setup Tray#2 Only (continued) MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.) Selects the tray that will 2.Fax...
Page 211 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the number of rings 2.Fax 1.Setup Receive 1.Ring Delay (02-10) before the machine (In Fax mode answers in Fax Only or only) (Example for the Fax/Tel mode. Australia) Sets the pseudo/double- 2.F/T Ring Time 20 Secs ring time in Fax/Tel mode.
Page 212 Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time of day in 24 2.Fax 2.Setup Send 3.Delayed Fax hour format that the (continued) (In Fax mode (B&W only) delayed faxes will be sent. only) (continued) Combines delayed faxes 4.Batch TX going to the same fax (B&W only)
Page 213 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets initial setup for 2.Fax 4.Report Setting 1.Transmission Transmission Verification On+Image (continued) Report and Fax Journal. Off* Off+Image Sets the interval for 2.Journal Period Off automatic printing of the Every 50 Faxes* Fax Journal.
Page 214 Main Menu Submenu Menu Selections Options Descriptions Page — You can choose the Copy 3.Copy 1.Quality Auto* resolution for your type of Text document. Photo — Adjusts the brightness for 2.Brightness b -nnnno+ a copies. b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a —...
Page 215 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the emulation 4.Printer 1.Emulation Auto* mode. Software HP LaserJet User’s Guide on BR-Script 3 1.Internal Font — Prints a list of the 2.Print Options CD-ROM. machine’s internal fonts. 2.Configuration —...
Page 216 Main Menu Submenu Menu Selections Options Descriptions Page Sets the paper size when 5.USB Direct 1.Direct Print 1.Paper Size printing directly from the Letter USB flash memory drive. Legal Executive Folio Sets the media type when 2.Media Type Thin printing directly from the Plain* USB flash memory drive.
Page 217 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the resolution to 5.USB Direct 2.Scan to USB 1.Resolution Color 150 dpi* send the scanned data to Software Color 300 dpi USB flash memory drive. User’s (continued) Color 600 dpi Guide on B&W 200 dpi CD-ROM.
Page 218 Lists your Network 6.Network Config settings. — — You can print an 7.Order Form accessories order form to fill out and send to you Brother dealer. Chooses the BOOT 7.LAN 1.TCP/IP 1.BOOT Method Auto* method that best suits Network Static your needs.
Page 219 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the Ethernet link 7.LAN 2.Ethernet Auto* mode. Network (continued) 100B-FD User’s Guide on 100B-HD 10B-FD CD-ROM. 10B-HD — Sets the resolution to 3.Scan to FTP Color 150 dpi* send the scanned data via Color 300 dpi the FTP server.
Page 220 Main Menu Submenu Menu Selections Options Descriptions Page 1.Receive Mode — Chooses the receive 0.Initial Fax Only* mode that best suits your Setup Fax/Tel needs. External TAD Manual — — Puts the date and time on 2.Date&Time the LCD and in headings Quick of faxes you send.
Page 221: Entering Text
Menu and features Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
Page 222 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
Page 223: Specifications
Power Source 220 - 240V 50/60Hz Power Consumption Peak: Average 1200 W Copying: Average 495 W Sleep: Average 28 W Standby: Average 95 W Dimensions 482 mm 432 mm 487 mm Weight Without Drum/Toner Unit: 28.3 kg (MFC-9440CN) 28.9 kg (MFC-9450CDN)
Page 224 Noise level Sound power Operating (Copying): L d = 6.9 Bell Standby: d = 4.4 Bell Sound pressure Operating (Copying): LpAm = 54.5 dBA Standby: LpAm = 30 dBA Temperature Operating: 10 to 32.5°C Storage: 5 to 35°C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation)
Page 225: Print Media
Specifications Print media Paper Input Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5, A5, B6, A6, Executive, Legal and Folio. Paper Weight: 60 to 105 gsm Maximum paper tray capacity: Up to 250 sheets of 80 gsm plain paper Multi-purpose tray (MP tray) Paper Type: Plain paper, Thin paper, Thick paper,...
Page 226: Fax
/400 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1 ’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1 ’ (a typical business letter, Standard resolution, JBIG code). Specifications...
Page 227: Copy
Specifications Copy Colour/Monochrome Yes/Yes Document Size ADF Width: 148 to 215.9 mm (5.8 to 8.5 in.) ADF Height: 148 to 355.6 mm (5.8 to 14 in.) Scanner Glass Width: Max. 215.9 mm (8.5 in.) Scanner Glass Height: Max. 297 mm (11.7 in.) Copy Width: Max.
Page 228: Scan
® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows XP/Windows Vista (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) When using the scanner glass When using the ADF...
Page 229: Print
Specifications Print Emulations PCL6 BR-Script (PostScript) Level 3 Printer Driver ® Host-Based Driver for Windows 2000 Professional/XP/ ® ® XP Professional x64 Edition/Windows Vista /Windows Server 2003 (print only via network) ® BR-Script (PPD file) for Windows 2000 Professional/XP/ ® XP Professional x64 Edition/Windows Vista ®...
Page 230: Pictbridge
Direct print feature Compatibility PDF version 1.6 , JPEG, Exif + JPEG, PRN (created by MFC-9440CN or MFC-9450CDN printer driver), TIFF (scanned by all ® Brother MFC or DCP models), PostScript 3 ™ (created by MFC-9440CN or MFC-9450CDN BR Script3 printer driver)
Page 231: Computer Requirements
Solo/Duo, send PowerPC G3 Scanning 350MHz For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP.
Page 232: Consumable Items
When printing on Letter or A4 size paper at 5% print coverage for CMYK each Note Brother does not recommend the use of consumables other than genuine Brother consumables. Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
Page 233: Ethernet Wired Network
Client computers with a web browser supporting Java™ ® PC Fax Send for Mac ® Printing only for Windows Server 2003 ® Mac OS X 10.2.4 or greater (mDNS) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/...
Page 234: Glossary
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
Page 235 F/T Ring Time Group number The length of time that the Brother A combination of One-Touch and Speed- machine pseudo/double-rings (when the Dial numbers that are stored on a One- Receive Mode setting is Fax/Tel) to notify Touch key or in a Speed-Dial location for you to pick up a voice call that it answered.
Page 236 OCR (optical character recognition) Remaining jobs The bundled ScanSoft™ You can check which programmed fax jobs are waiting in the memory and cancel ® PaperPort™ 11SE with OCR or Presto! the jobs individually. ® PageManager software application Remote Access Code converts an image of text to text you can edit.
Page 237 Glossary Temporary settings You can select certain options for each fax transmission and copy without changing the default settings. Tone (not available in New Zealand) A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.
Page 238: Index
Index Copy brightness ..........76 colour saturation ........77 ADF (automatic document feeder) ...30 contrast ........... 72 using .............18 Enlarge/Reduce key ......73 Answering machine (TAD) enter copy mode ........72 connecting ..........49 ® ® keys ............73 Apple Macintosh multiple ..........
Page 239 Drum unit from extension telephone .... 50 checking (remaining life) .....195 polling receive ........65 cleaning ........151 reducing to fit on paper ..... 42 replacing ..........170 retrieving from a remote site ..... 62 Dual access ..........35 ring delay, setting ......41 Duplex (2-sided) sequential polling ......
Page 240 Jams N in 1 (page layout) ......... 77 document ..........134 Network paper .......... 134 faxing Job Cancel key ..........7 See Software User’s Guide on the CD-ROM. printing See Network User’s Guide on the Labels ......... 10 CD-ROM. LCD (liquid crystal display) ....6 scanning contrast ..........24 See Software User’s Guide on the...
Page 241 Power failure ..........196 Replacing Print belt unit ..........177 difficulties ..........109 drum unit ........170 drivers ..........219 toner cartridge ........165 fax from memory ........43 waste toner box ........182 Job Cancel key ......7 Reports ..........65 keys ............7 Fax Journal ..........
Page 242 TAD (telephone answering device), external ............39 connecting ..........49 recording OGM ........50 Telephone line connections ...........49 difficulties ..........109 multi-line (PABX) ........50 ® ® ® Telstra FaxStream Duet ....44 Temporary copy settings ......73 Text, entering .........211 Tone or pulse ...........58 Toner cartridge, replacing ......165 Toner save ..........24 Tray selection ...........78 Tray use, setting...
Page 243 (e.g. a copy of the sales docket). Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au/ Support – For support for your Brother Product other than what you can resolve through the User Guide, Visit our website: www.brother.com.au/ or visit our Solutions website for FAQs (Frequently Asked Questions), Driver Updates &...
Page 244 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchsed in their own countries.

This manual is also suitable for:

Mfc-9450cdn

Brother MFC-9440CN User Manual

1 General Information

2 Loading Paper and Documents

3 General Setup

4 Security Features

5 Sending a Fax

6 Receiving a Fax

7 Telephone and External Devices

8 Dialling and Storing Numbers

9 Remote Fax Options (Black & White Only)

10 Polling

11 Printing Reports

Section III Copy

12 Making Copies

Section IV Direct Printing

13 Printing Photos from a Digital Camera

14 Printing Data from a USB Flash Memory Drive

Section V Software

15 Software and Network Features

Section VI Appendixes

C Troubleshooting and Routine Maintenance

D Menu and Features

Specifications

Glossary

Index

Quick Links

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Summary of Contents for Brother MFC-9440CN