Page 1 Mobile Internet PC Beyond Setup Guide 1200 Series www.compaq.com © 2001 Compaq Computer Corporation. All rights reserved. Printed in the United States, Brazil, Canada, Japan, Singapore, Taiwan, and the United Kingdom. Compaq is registered in the U.S. Patent and Trademark Office. 232130-031...
Page 2 Presario Mobile Internet PC Beyond Set-up Guide 1200 Series...
Page 3 All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
Page 4: Table Of Contents
CONTENTS Chapter 1 Introduction ......1-1 Where Can I Find Information?....1-2 Printed Documents .
Page 5 Rear Panel ........2-7 Rear Components ......2-7 Underside .
Page 6 Chapter 4 Common Tasks ......4-1 TV-Out Connection......4-2 Connecting and Enabling TV-Out .
Page 7 DVDs ........5-6 Using the DVD Player .
Page 8 Chapter 7 Caring for Your Battery .....7-1 Battery Care ........7-2 Using the Battery .
Page 9 (available on select models) ....8-11 Compaq Service Connection (available on select models) ....8-13 Chapter 9 Solutions .
Page 10 Solutions Tables ......9-10 Audio and Video ......9-10 Battery and Power .
Page 11 ONTENTS VIII RESARIO OTEBOOK EYOND ETUP UIDE 1200 S ERIES...
Page 12: Chapter 1 Introduction
1 1 1 1 Introduction Congratulations! As the owner of a new Presario™ Notebook In This Chapter computer, you have joined the world-wide community of mobile computer users. Once your Notebook is set up and connected to the Internet, you can explore vast regions of Where Can I Find information, entertainment, and services online.
Page 13: Where Can I Find Information
Notebook maintenance • Solutions for computer problems • Compaq service and support tools Note: Some features described in this guide may not be available on all models or in all geographic regions. Safety and Comfort Guide This document explains how to protect your equipment from damage, yourself from injury, and ensure your comfort while using your Notebook.
Page 14: Warranty Certificate
Warranty Certificate The warranty details the Compaq commitment to service during the warranty period. Keep the warranty certificate in a safe place for future reference. Presario Operating System Manual The Presario Operating System Manual explains how to communicate with your Notebook using the Microsoft Windows operating system.
Page 15: Symbols And Graphics
Symbols and Symbols Graphics The following words and symbols have special meaning in this guide and in the electronic documentation: Important information that may help you solve a problem. Helpful hints that make using your Notebook easier and faster. Another document or another page in this document that has related information.
Page 16: Safety
Safety Disconnecting Your Notebook from the Power Source To shut down your Notebook properly, complete the following steps: To reduce the risk of electric shock and damage to the 1. Close all open programmes. equipment, read the Safety 2. On the Windows taskbar, click Start, then click and Comfort document.
Page 17 1-6 I NTRODUCTION RESARIO OTEBOOK EYOND UIDE 1200 S ERIES...
Page 18 Your 2 2 2 2 Notebook at a Glance Before you begin using your new Presario Notebook In This Chapter computer, you’ll want to look at some of the basic components. Front of Your Presario Notebook, 2-2 Left and Right Panels, 2-6 Rear Panel, 2-7 Underside, 2-8 To open your Notebook, slide the 1 Display Release Latches...
Page 19: Front Of Your Presario Notebook
Front of Common Features Your Presario Notebook Open your Notebook and take a look at these components: • Common Features • Internet Zone Buttons and Lights • Function Keys • Status Display and Volume Controls “Turning Your Notebook On and Off” later in this guide to learn more about how to start and shut down your Notebook.
Page 20: Internet Zone Buttons And Lights
Internet Zone Buttons and Lights “Re-programming the Internet Zone Buttons” in Chapter 3 of this guide to learn how to programme the Internet zone buttons to suit your needs. Num Lock Light Instant Email Button Caps Lock Light Online Shopping Button Instant Internet Access Button These buttons automatically connect you to the Internet.
Page 21: Function Keys
Function Keys The following keys are assigned: Button Description To access these features, press and hold down the User-programmable favourite programme/Web site launch Fn key, press the function key (default: My Presario) key, and then release both User-programmable favourite programme/Web site launch keys simultaneously.
Page 22: Status Display And Volume Controls
Status Display and Volume Controls Power Status Easy Scroll Battery Charging Status AC Adapter Status Volume Down Button Right TouchPad Button Volume Up Button Left TouchPad Button RESARIO OTEBOOK EYOND UIDE OTEBOOK AT A LANCE 1200 S ERIES...
Page 23: Left And Right Panels
Left and Left Side Components Right Panels Take a look at the left and right sides of your Notebook. This is where the CD or DVD drive, diskette drive, battery and PC Card slot are located. Security Slot CD or DVD Manual Eject Hole “Using Battery Power”...
Page 24: Rear Panel
Rear Panel Rear Components Modem Port Mouse/Keyboard Connector AC Adapter Connector Video Out Port (optional) Ethernet Port (optional) External Monitor (VGA) Port Printer/Parallel Port USB Ports Fan Vent RESARIO OTEBOOK EYOND UIDE OTEBOOK AT A LANCE 1200 S ERIES...
Page 25: Underside
Underside Underside Components Pop-Up Feet Speaker Bass Ports Model and Serial Number Modem Compartment Memory Compartment 2-8 Y OTEBOOK AT A LANCE RESARIO OTEBOOK EYOND UIDE 1200 S ERIES...
Page 26: Chapter 3 Using Your Notebook
3 3 3 3 Using Your Notebook Your Presario Notebook computer is designed for easy set-up, In This Chapter use, and upgrading. In this chapter, you’ll become familiar with your Notebook features. Power On!, 3-2 TouchPad, 3-6 Display Properties, 3-9 Internet Zone Buttons, 3-11 Storage Drives, 3-12 Security, 3-13...
Page 27: Power On
Notebook. Notebook. Use only the Compaq adapter that came Caution: High voltages can enter your Notebook through the with your Notebook or a phone line connected to the modem. To protect your Notebook during electrical storms, use a telephone line surge protector.
Page 28: Turning Your Notebook On And Off
3. Click the OK button. After a few seconds, your Notebook is locked up or not responding. will turn off. Compaq does not recommend that you turn off your Notebook Note: If your Notebook is not responding, press and hold down the using this method under ª...
Page 29: Recovering From A Locked Programme
Recovering from a Locked Programme To recover from an unresponsive software programme: 1. Press Ctrl+Alt+Delete. The Close Programme window displays. 2. Select the programme that is not responding. 3. Click the End Task button. A message displays prompting you to close the programme that is not responding. 4.
Page 30: Using Battery Power
140 °F (60 °C). Replace only with the Compaq battery pack 3. Close the battery compartment door by gently pushing up specified for your Notebook. on the door until it snaps into place.
Page 31: Touchpad
TouchPad Using the TouchPad Instead of a Mouse Just like the mouse, the In this section you’ll learn TouchPad lets you draw lines how to select, click and or point to items on the Windows double-click with the desktop. Try dragging the TouchPad: pointer across the screen by •...
Page 32: Tapping And Double-Tapping
Tapping and Double-Tapping Your TouchPad has a Tapping feature that works like the left mouse button. If enabled, you can tap once on the TouchPad to select an object and tap twice to double-click. To get additional help for setting advanced TouchPad π...
Page 33: Edge Motion
Edge Motion Edge Motion allows you to continue to scroll once your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger. To turn on Edge Motion, complete the following steps: 1.
Page 34: Display Properties
Properties dialogue box, and then click the Settings tab. Your Notebook’s display is already set to its optimal reso- lution. Compaq recommends changing thr resolution setting only if you encounter problems. 3. Under Screen area, click the resolution slider and drag it to the desired resolution.
Page 35: Adjusting Brightness
Adjusting Brightness If your display is too faint or too bright, the brightness controls may not be set properly. You can adjust the display Key combinations such as the brightness by pressing Fn + F7 to decrease the brightness or example, Fn+F7, used above Fn + F8 to increase the brightness.
Page 36: Internet Zone Buttons
Internet Zone Re-programming the Internet Zone Buttons Buttons You can re-programme some of the Internet Zone buttons to The Internet Zone buttons, reflect your personal preferences. located above your Notebook’s keyboard, To re-programme your Internet Zone buttons, complete the automatically connect you following steps: to the Internet.
Page 37: Storage Drives
Note: Your Notebook comes with a CD, DVD, or CD-RW drive. system. Do not delete these. See the Compaq Safety & Comfort Guide for more information. Using the Diskette Drive To insert a diskette into the...
Page 38: Security
Notebook. Pressing the F9 key at any 2. After the Compaq logo is displayed, a cursor is shown in point within the set-up returns the upper right corner of the screen for a few seconds.
Page 39 Enter key again. Caution: Write your password down in a secure location. If you forget or lose your password, a Compaq service technician must reset your Notebook for you to be able to access your files.
Page 40 5. In the spaces to enter your new password and confirm new password, press the Enter key. 6. Press the Enter key at the Set-up Notice screen to continue. If Supervisor Password Is shows that the power-on 7. Use the arrow keys to select Exit from the menu bar. password has been cleared, Password on boot is 8.
Page 41 3-16 U SING OTEBOOK RESARIO OTEBOOK EYOND UIDE 1200 S ERIES...
Page 42 4 4 4 4 Common Tasks Now that your Presario Notebook computer is set up and In This Chapter running, you may want to explore and learn about some of the common tasks performed by your Notebook. TV-Out Connection, 4-2 Display Modes, 4-4 Anti-Virus Software, 4-5 Virus Protection, 4-7...
Page 43: Chapter 4 Common Tasks
TV-Out Connecting and Enabling TV-Out Connection To connect your Notebook and your television, you need an S-video cable to plug into your TV, VCR, or other device. With TV-Out connection, These cables can be purchased in a retail TV store or a you can play games on a computer store.
Page 44: Adjusting The Television Screen
5. Select a Display Device. 6. Select a Multi-monitor Device. 7. Select a TV Standard format. 8. Click Apply to accept the changes and then click OK to exit the dialogue box. 9. If your Notebook asks you to restart Windows, click OK for the new settings to take effect.
Page 45: Display Modes
Display Modes Switching Between Displays You can switch between your display and external monitor by pressing Fn + F3. The order in which they change is: • Display • External monitor • Display and external monitor • TV-Out You can also switch between display modes through the Control Panel: 1.
Page 46: Anti-Virus Software
Notebook and then spreads from one file to another. Viruses can damage data, cause computers Compaq provides anti-virus to malfunction, and display scanning and free software annoying or offensive messages. updates for one year through Some viruses may go unnoticed the Internet.
Page 47: Recognising A Computer Virus
Recognising a Computer Virus A computer virus is a programme that damages or erases files or programmes. Your Notebook can become “infected” with a virus when you open a contaminated programme or file. Some Check a downloaded signs indicating that your Notebook may be infected include: programme file for viruses before installation.
Page 48: Virus Protection
Virus Updating McAfee VirusScan Protection To make sure your virus protection is up to date, you should regularly update VirusScan. Following this procedure installs the latest virus signature (DAT) files to protect you against recent viruses: 1. Go to the VirusScan Console located in the lower right New viruses are found every hand of your system tray.
Page 49: Adding And Removing Software
Adding and Removing Software Software can be installed from a CD, a diskette, or down- loaded from a Web site. Many software CDs automatically begin the installation process when placed in the CD drive. If you have software that does not automatically begin the installation process, you can install the software by using the Microsoft Windows Add/Remove Programmes utility.
Page 50: Software And Hardware
Software and Installing a Downloaded Programme File Hardware To install a programme file that you have downloaded from the Internet to your hard drive, complete the following steps: Discover how easy it is to 1. Terminate your Internet connection. add and remove software, attach new hardware 2.
Page 51: Attaching Hardware Devices
Attaching Hardware Devices To install a new hardware device such as a printer or USB device to your Notebook, complete the following steps: 1. Turn off your Notebook. 2. Connect the device to your Notebook according to the instructions that come with it. 3.
Page 52 3. Select Specify a location. If C:\WINDOWS\OPTIONS\CABS is not displayed in the drop-down box, select it from the drop-down list or type it in the box and click Next. The Wizard begins installing the necessary files and drivers for the new hardware.
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Page 54: Chapter 5 Using The Cd Or Dvd Drive
5 5 5 5 Using the CD or DVD Drive Who would ever have thought In This Chapter that your home entertainment centre could fit in your lap or on a desktop? Your Presario Insert and Remove Discs, 5-2 Notebook computer allows you to listen to your favourite music Audio CDs and Video and (on select models) watch...
Page 55: Insert And Remove Discs
Insert and Inserting a Disc Remove Discs To load a disc into the disc drive, complete the following steps: This section covers: Caution: Improper handling of a CD or DVD can damage the disc • Inserting a Disc and could potentially damage the drive. •...
Page 56: Removing A Disc
Removing a Disc To remove a disc from the drive, complete the following steps: ≤ 1. Press the Eject button on the drive. 2. Remove a disc from the tray, gently pushing down on the centre spindle while pulling up on the outer edges. Avoid touching the surface of the disc.
Page 57: Audio Cds And Video Discs
To play an audio CD, insert the disc into the CD or DVD drive. In this section you’ll learn After a few seconds the Compaq how to play audio and video CD Player opens and the disc discs with your Notebook.
Page 58: Playing Non-Dvd Video Discs
Playing Non-DVD Video Discs To play a video disc, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. If disc play does not start automatically, complete the following steps: 1. On the Windows taskbar, click the Start button, point to Programmes, Accessories, Entertainment, and then click Windows Media Player.
Page 59: Dvds
Play button on the status panel on the look like CDs, but they store front of your Notebook. The Compaq DVD Player control movies. DVDs store about panel opens and playback begins. 28 times more information than video CDs.
Page 60 On-Screen Controls The on-screen controls allow you to quickly and easily access the features of the DVD Player. The table below provides you with button identifications and descriptions to help you operate the player. Button Title Description Displays a list of files for playback. Open Opens the DVD drive to load or remove discs.
Page 61 Button Title Description Root Shows what is available on the DVD for playback. Menu/ Resume Displays or changes subtitles viewed on the window. This feature is allowed only for DVD Change content with subtitles. This feature is available Subtitle only when the content allows changes to the audio track.
Page 62 Setting the Play Features The DVD Player has two modes or play settings: the DVD mode and the File mode. Use the DVD mode to play a standard DVD. Use the File mode to play movie or When attempting to play a MPEG files.
Page 63: Using "Regionalised" Dvds
Identifying Your Region Setting If your Notebook offers the option to change region settings, complete the following steps: 1. Insert a DVD disc into the DVD drive. The Compaq DVD Player control panel opens automatically. 2. Click the DVD Options icon on the lower left corner of the player.
Page 64 Selecting Your Region Setting To change the DVD drive region setting, complete these steps: 1. With a DVD disc in the drive, open the Compaq You can only change the region DVD Player. code for the DVD drive five times. The fifth setting change 2.
Page 65: Video Display Options
Video Display Showing and Hiding the DVD Panel Options When the DVD Content Picture window is set to full size: • To hide the DVD Player panel, click anywhere outside the You already know how to DVD control panel. play DVDs and video CDs. This section shows you •...
Page 66: Cd-Rw Basics
CD-RW Basics Installing Adaptec Easy CD Creator (available on selected models) Insert the Adaptec Easy CD Creator disc into the CD-RW drive and complete the following steps to install the Adaptec If your Notebook has a Easy CD Creator software. CD-RW drive, you can create your own audio and Easy CD Creator and Direct CD...
Page 67: Using Adaptec Easy Cd Creator
Using Adaptec Easy CD Creator To access the main menu of the Adaptec Easy CD Creator, from the Windows taskbar click Start, point to Programs, When you start or restart then to Adaptec Easy CD Creator, and then click Create your Notebook, Adaptec Easy CD.
Page 68 To test the drive performance, Note: If you have tracks on other music CDs that you want to record, Compaq recommends using the repeat steps 3-5 for each music CD from which you want to record. Emulate Only option (located...
Page 69: Creating Data Cds
Creating Data CDs A Data CD is ideal for backing up important files such as personal documents and files on your hard disk. The Data CD is designed for data storage only, and cannot be played on When you have finalised a your home stereo like an Audio CD.
Page 70 DirectCD DirectCD allows you to write files directly onto CD-Recordable or CD-ReWritable CDs. To begin using DirectCD, complete the following steps: 1. On the Windows taskbar, click Start, point to Programs, Adaptec Easy CD Creator, and then click Create CD. 2.
Page 71: Preventing Buffer Under-Run Errors
CD Copier The CD Copier is used to back up almost any kind of CD. To make a backup copy of a CD, complete the following Easy CD Creator is designed steps: to assist you in reproducing material for which you own 1.
Page 72: Accessing Easy Cd Creator User Information
Note: To change the location where the temporary files are stored, click Tools, select Options from the menu, and then follow the on-screen instructions. • Open the Systems Properties dialogue box by clicking System from the Control Panel. Click the Device Manager tab and ensure that Allow Disconnect is set for both the CD-Recorder and the hard disk.
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Page 74: Chapter 6 Let's Go Surfing
6 6 6 6 Let’s Go Surfing “Surfing the Web” can be a In This Chapter wonderful way to use and enjoy your Notebook. Surfing offers new opportunities daily for Basic Concepts, 6-2 shopping, education, news, entertainment, research, Browsers, 6-7 and education.
Page 75: Basic Concepts
Basic Concepts The World Wide Web is part of the Internet. Several decades ago, the U.S. military began developing the Internet. It wasn’t long before academic and industrial researchers began using it This section helps you to share data. answer these questions: Vast numbers of new computer users stimulated Internet •...
Page 76 Let’s take a brief look at how the Internet is put together. A network is the basic building block of the Internet. Two computers create a small network when they are linked to each other. Computers in a network can share information as well as devices such as printers and scanners.
Page 77: What Is The World Wide Web
What is the World Wide Web? The World Wide Web (www) is also known as the Web. Web Sites and Web Pages World Wide Web information is grouped in Web sites that are home to one or more Web pages. Web pages can provide text, graphics, animation, audio, and video to your computer.
Page 78 Surfing the Web Using your computer to tour the World Wide Web is called surfing the Web. Sometimes you’ll just be looking to see what’s there. At other times, you’ll be looking for something specific. Internet Address (URL) A Web site has an Internet address that tells your computer how to find it.
Page 79 You can choose from many high-speed Internet access. search engines on the Internet. To access one of these search engines, type in a URL, such as www.compaq.com. URLs take you to the requested site. E-mail The “Search Engines”...
Page 80: Browsers
Browsers What is a Browser? A Web browser is a programme that allows you to see This section covers the Web sites on the Internet. following: Your computer’s browser performs four basic tasks. When • What is a Browser? you provide a Web site’s URL, your browser will: •...
Page 81 To begin surfing the Internet with Microsoft Internet Explorer, complete either of the following: • From the Windows desktop, double-click the Internet Explorer icon. Microsoft Internet Explorer has • From the Windows taskbar, click the Start button, an extensive Help section that point to Programmes, and then click the Internet includes a tour of its major Explorer...
Page 82: Search Engines
Search Engines Choosing a Search Engine Many different search engines This section will help you exist on their own Web sites. perform the following tasks: Each one keeps a list, or • Choosing a Search database, of registered Web Engine sites.
Page 83: Using A Search Engine
1. Connect to the Internet and open your browser. 2. Enter the following URL into the Address box of your Web browser: www.altavista.com. 3. Enter Compaq in the box underneath Web Page Search. 4. Click Search. Your browser should display numerous links to different Compaq Web sites.
Page 84: Searching On The Web
If you know the URL of the Web site you want to visit, type it using your Favorites folder. directly into the Address box of your Web browser. For example, you can visit the Compaq Web site by typing the following URL into the Address box of your Web browser: www.compaq.com/athome/exploration The URL of a Web site that you want to remember can be placed in your browser’s Favorites folder.
Page 85: Accessing Files From The Internet
Accessing Files from the Internet Accessing files from the Internet can be as simple as the push of a button. You may want to access files such as software upgrades and patches, videos, music, the latest news, or up-to-date virus- detection files.
Page 86: Chapter 7 Caring For Your Battery
7 7 7 7 Caring for Your Battery When you are on the road, AC wall outlets are not always In This Chapter available and sometimes you’ll want to use battery power. This chapter shows you how to maintain and recharge your battery properly so that your Presario Notebook computer has Battery Care, 7-2 the power necessary to continue running.
Page 87: Battery Care
140 °F (60 °C). Replace only with the Compaq battery pack specified for your Notebook. For safety reasons when operating under AC Power, Compaq recommends that you keep a battery installed.
Page 88: Recycling The Battery
Do not dispose of batteries with general household waste. Dispose of or recycle them by using a public collection system or returning them to Compaq, “Government Approvals” your authorised Compaq section of the Safety and partners, or their agents.
Page 89: Battery Calibration
Battery Calibrating the Battery Calibration You may notice that the battery gauge does not correctly display All batteries lose their the battery charge level when charge if they have not been you first receive your Notebook, used for a long period of or if you have not used your time.
Page 90 4. Double-click the Power Options icon on the Control Panel. The Power Options Properties dialogue box opens to the Power Schemes tab. 5. From Running on batteries column: a. In the Turn off monitor drop-down list, select Never. b. In the Turn off hard disks drop-down list, select Never.
Page 91: Maximising Battery Operating Time
Over time, all batteries lose the ability to operate at full is not in use. capacity and the battery will have to be replaced. To purchase a new battery, contact your Compaq-authorised dealer. Maximising Battery Operating Time The battery operating time depends on your power management settings.
Page 92: Fixing A Low-Battery Condition
Fixing a Low-Battery Condition A low-battery condition exists when the battery has less than 10 percent of its power remaining. This section will show you Once your Notebook has how to correct a low-battery condition and what to do if your entered Hibernation mode, it Notebook loses all battery power.
Page 93 Replace the Drained Battery with a Charged One If you cannot connect the AC adapter but you have a charged battery, you can change to battery power and continue working. To replace the drained battery with a charged one, complete the following steps: 1.
Page 94: Power Management
Power Saving Energy Management Congratulations! You are no longer a “new user.” Now you know how to use some of the fun, basic functions of your new Presario Notebook computer, like surfing the Web. Now, it’s time to learn about some advanced features, such as power management, Hibernation and Sleep modes.
Page 95 Starting and Ending Power Modes If you want to... Then... Result / Indicators ª Put your Notebook to Press the Fn+F4 *Power LED blinks. sleep manually keys. Or click the Start button on the Windows Taskbar, Your Notebook automatically Shutdown, then goes into Hibernation if your Standby from the battery is low or after one hour...
Page 96 8 8 8 8 Service Maintaining your Notebook by keeping it clean and keeping In This Chapter the vents free from dust promotes greater longevity and higher performance. If Notebook components are not cleaned periodically, the probability of system failure increases. Preventative Maintenance, 8-2 Backup Utilities, 8-5...
Page 97: Preventative Maintenance
Notebook. To learn more blow air in and around the keys. about online support, go to Cleaning the keyboard prevents the Compaq Web site at: keys from sticking and jam- www.compaq.com/ ming. It also makes typing a consumersupport more pleasant experience.
Page 98: Cleaning The Display Screen
Cleaning the Display Screen The surface of your display screen may look fuzzy or smudged. You can use a soft, damp, lint-free cloth to wipe Foam swabs or cosmetic the screen clean. applicators are preferred to If the display screen requires any additional cleaning, use an cotton swabs because cotton anti-static screen cleaner or pre-moistened anti-static wipes.
Page 99: Caring For Your Presario Notebook
Caring for Your Presario Notebook Your Presario Internet Notebook is designed as a durable product. However, when you transport it, we recommend that Your Notebook is cooled by you put it in a portable notebook carrying case. To enhance air that is drawn in through the life of your system, follow these Do’s and Don’ts.
Page 100: Backup Utilities
Backup Utilities Using Backup Devices To retrieve files that may have been lost or damaged, you should back up your files regularly to diskettes or other backup media. You can back up all the files on your Notebook or you can select specific files and folders.
Page 101: Hard Disk Errors
• Deleting downloaded programme files • Emptying the Recycle Bin • Deleting files from your temporary folder Compaq recommends using • Deleting files created by other Windows tools ScanDisk, using Disk Cleanup, and De-fragmenting your hard • Removing optional Windows components not in use drive at least once a week to •...
Page 102: Deleting Stored Files
Deleting Stored Files To free hard disk space, remove unused files stored on your hard disk by completing these steps. 1. Double-click the My Computer icon on your Windows desktop. 2. Right-click the disk that you want to free space on. 3.
Page 103: Hard Disk Space Management
Hard Disk Checking the Hard Disk Space Space In Windows, you can see a chart of the available hard Management drive space. To check your hard drive space, complete the following steps: This section covers: • Double-click the My Computer icon.
Page 104: Deleting Unnecessary Files
Deleting Unnecessary Files By deleting unnecessary files from the hard drive, you free drive space and help improve your Notebook’s performance. Use the Windows Disk Cleanup utility to delete temporary Windows files, temporary Internet files, empty the Recycle Bin, and delete unneeded electronic mail files. Caution: If you do not intend to delete files that are selected for deletion, cancel the request by clicking No when prompted.
Page 105: Using The Recycle Bin
Using the Recycle Bin When you delete files from your Notebook, they are not completely eliminated from your hard drive. They are temporarily stored in a system folder referred to as the Recycle Bin. You can recover these files if necessary. To delete these files, follow this process: 1.
Page 106: System Support
Windows Compaq Help and Support • Compaq Service desktop. When you click on the Compaq Diagnostics link, Connection a progress bar is displayed while the application analyses your Presario Notebook for information about its components. After approximately one minute, a Summary window with the component information is displayed.
Page 107: Testing Equipment
Save button at the bottom of the window. The Error tab provides details about the errors detected, including error codes. These error codes reveal useful information that a Compaq technician uses to advise you on how to correct problems with your Notebook. 8-12 S ERVICE...
Page 108: Compaq Service Connection (Available On Select Models)
(available on select models) Turning Compaq Service Connection On and Off If the Service Connection If you wish to turn on the Compaq Service Connection icon is visible in the Windows manually, complete the following steps: taskbar, the service is already active.
Page 109 Compaq Service Connection does not access, share, or send any personal information, files, or data on your Notebook over the Internet. If you no longer wish to receive updates from the Compaq Service Connection, you can turn it off at any time. 8-14 S...
Page 110: Chapter 9 Solutions
In “Solutions Tables,” you’ll find common problems described in detail and several solutions to try and fix the problems. If you can’t solve a problem yourself, we’ll show you how to contact Compaq Support for all the help you’ll need. RESARIO OTEBOOK EYOND...
Page 111: Basic Solutions
If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time. If a problem persists and you can’t resolve it, contact a Compaq Authorised Service Provider. Refer to your Warranty Statement for details. 9-2 S...
Page 112: Frequently Asked Questions
Frequently General Questions Asked Q. Where can I find more information about my Notebook? Questions A. In the printed documentation that came with your Notebook. • General Questions Q. What is Microsoft Windows? • Display Questions A. Microsoft Windows is an operating system. •...
Page 113 Q. The keyboard does not respond when I press any button. What should I do? ª A. Press and hold the Power button to power off your Notebook then re-start, or call Compaq customer support “Common Tasks” chapter in for assistance. this guide for more information about anti-virus software.
Page 114: Display Questions
Display Questions Q. How can I change the display settings on my Notebook? A. Right-click on the Windows desktop and select Properties. The following dialogue box is displayed: Select the Settings tab and make changes as necessary. Click OK when you finish to apply the settings. Q.
Page 115: Questions About Sound
Questions about Sound Q. There is no sound coming from my Notebook. What’s wrong? A. You can control the sound coming from your Notebook ÷ speakers by double-clicking the Volume icon in the taskbar. The Volume Control dialogue box is displayed: Click Options, then Properties to view additional sound control settings.
Page 116: Questions About Peripherals
Windows taskbar. charging the battery. Questions about Upgrades Q. Can I download upgrades from the Compaq Internet site? A. Yes. You can download Compaq upgrades, called Softpaqs, such as video drivers, diagnostics, and flash ROM. These can be accessed by double-clicking on the Compaq Help and Support icon.
Page 117: Error Messages
Error Messages Error messages are displayed on the screen to alert you when problems occur and when your input is required to resolve a problem. Q. I receive an Out of Memory message while a programme is running. What’s wrong? A.
Page 118 Q. I receive a non-system disk or disk error message. What is wrong? A. If you have a non-system or disk error message, check the following: “Mass Storage” in this chapter for information about the • Check the diskette drive to see if you have a diskette in the hard disk.
Page 119: Solutions Tables
Solutions Audio and Video Tables Audio Symptom Problem Solution In this section: No sound. Volume has been On the taskbar, click the • Audio and Video ÷ muted. Volume icon and clear the Mute check box. • Battery and Power ÷...
Page 120 Video or Display Symptom Problem Solution Screen is blank. Screen saver Press the Spacebar or click Video is also referred to as the is enabled. with the TouchPad. display. The external monitor Press the Fn+F3 keys to display is selected. switch between the LCD display, external monitor, and simultaneous display.
Page 121: Battery And Power
Battery and Power Battery Symptom Problem Solution Battery gauge is Calibrate the battery. Refer not accurate. to “Calibrating the Battery” in this guide for details. Battery Battery needs Allow time for the battery to charging calibrating. return to room temperature. indicator does not appear and battery does not...
Page 122 Battery Symptom Problem Solution (cont’d) Battery is at the end Replace the battery. Refer to of its life. “Recycling the Battery” in Battery charge this guide for battery does not recycling information. last as long as expected. Your Notebook Volume is set too Adjust volume if necessary.
Page 123 Power Symptom Problem Solution You forgot your Your Notebook will Take your Notebook to your power-on not start without local Compaq Authorised password. entering the Service Provider. See the power-on password. Warranty Statement for details. ª ª Your Notebook Power...
Page 124 Power Symptom Problem Solution Your Notebook Your Notebook has Restart your Notebook by is not respond- locked up. pressing CTRL+ALT+DEL ing to keyboard keys simultaneously or hold ª or TouchPad. down the Power button until your Notebook turns off. A programme you Verify programme is certified are using is not by Microsoft (see programme...
Page 125: Mass Storage
Mass Storage CD or DVD Drive Symptom Problem Solution Mass Storage media include CDs, DVDs, diskettes, and the CD/DVD drive The disc has been Reinsert the CD with the hard disk. cannot read inserted incorrectly. label facing up and verify the a disc or disc is securely snapped takes too long...
Page 126 CD or DVD Drive Symptom Problem Solution DVD Player DVD playback To provide maximum performance requires large performance, close all other is poor when amounts of process- programmes while playing running other ing power; there- DVD media. It may also be programmes fore, the system necessary to restart...
Page 127 Diskette Drive Symptom Problem Solution Not reading A non-formatted Format the diskette using the drive: diskette is inserted. following steps: “Abort, Retry, 1. Double-click the Fail?” message My Computer icon appears. on the desktop. 2. Select the 3 1/2 Floppy (A:) drive. 3.
Page 128 Diskette Drive Symptom Problem Solution Diskette drive Diskette is not Format the diskette by cannot read formatted. following these steps: a diskette. 1. From the desktop, double-click the My Computer icon. 2. Select the 3 1/2 Floppy (A:) drive. 3. Click File, and point to Format.
Page 129 Diskette Drive Symptom Problem Solution (cont’d) Diskette is full or file Use another diskette or is too big. compress the file to reduce Diskette drive the file size. cannot save information to diskette. File save command When saving information to was not properly the diskette drive, verify you executed.
Page 130 This operation rebuilds the system files on your hard disk. 2. When the operation is complete, re-start your Notebook. For further assistance call the Compaq Customer Support number for your region. See additional Recovery information provided with your Presario Notebook. “Non-system...
Page 131: Games And Internet
Re-connect the modem, properly. verifying the telephone line to wall jack connection. Refer to the Compaq Easy Setup poster. Web browser is not Verify your web browser is set up properly. installed and set up to work with your ISP.
Page 132 Internet Symptom Problem Solution (cont’d) If no dial tone is Verify all telephone handsets found, another on the same line are on the Cannot connect telephone handset receiver. to the Internet. on the same line is not on the receiver. Messages are If you use an answering not cleared from...
Page 133: Keyboard And Touchpad
Keyboard and TouchPad Keyboard and TouchPad Symptom Problem Solution Keyboard Programme in Turn off your Notebook using commands or use has stopped the TouchPad. keystrokes are responding to 1. On the taskbar, click the not recognised commands. Start button. by your 2.
Page 134 Keyboard and TouchPad Symptom Problem Solution (cont’d) Programme in use Turn off your Notebook using has stopped your keyboard. Cursor does responding not respond. 1. Press the Ctrl and Esc to commands. keys simultaneously. 2. From the Windows Start menu, use the arrow keys to select Shut Down...
Page 135 Keyboard and TouchPad Symptom Problem Solution (cont’d) The TouchPad Restore default sensitivity TouchPad settings. Cursor does settings may not respond. 1. On the taskbar, click the need adjustment. Start button, and point to Settings. 2. Click Control Panel and double-click Mouse. 3.
Page 136: Memory And Pc Card
Memory and PC Card Memory Symptom Problem Solution Insufficient All available memory Close one or more memory is used by open programmes and retry. If this message is programmes and does not solve the problem, displayed. memory is needed restart Windows to recover for the desired task.
Page 137 9-28 S OLUTIONS RESARIO OTEBOOK EYOND UIDE 1200 S ERIES...
Page 138 Adobe Systems that allows you to view an can be kept on the hard disk, a diskette, an electronic document with the exact layout LS Compaq drive, or even a CD. intended by the author. The Acrobat bit The smallest possible piece of Reader can be downloaded free of charge computer information - a single digit.
Page 139 boot To start or re-start the computer. you can see on the screen (a letter, number, During the start-up process, information punctuation mark, or other symbol). For necessary for the computer to operate is example, the byte 01001000 represents loaded into memory. See main memory. the capital letter H.
Page 140 click To push down and quickly release the Print dialogue box asks which pages to either the left or right mouse button. print (the default is All) and how many copies to print (the default is 1). You can Ctrl+Alt+Delete Pressing and holding change the settings, and designate the new down the Ctrl key, then the Alt key, and settings as the default.
Page 141 A device that reads and sometimes writes to storage media. Examples are the CD drive, DVD drive, LS Compaq drive, diskette drive, and hard drive. driver Software that enables the operating system to recognise and operate devices...
Page 142 Explorer See Microsoft Internet Explorer and Microsoft Windows Explorer. game port A connector on the back of the computer for plugging in a joystick. See joystick. GIF (pronounced giff). A file format for fax modem A modem that allows your graphics displayed on the Internet.
Page 143 http:// (hypertext transfer protocol) This protocol commands the Web server to locate the Web site you requested and transmit the Web site to your computer. hyperlink The embedded link to another hard disk Internal storage media for document. When you pass the cursor over permanent storage of system files, a link (usually highlighted text or an software, and data files.
Page 144 Internet A world-wide collection of JPEG (pronounced J-peg). A file format computer networks that are interconnected for graphics, especially photographs, so that users can share electronic displayed on the Internet. It is easily information. identified by the file extension .jpg. JPEG files, which store more information per Internet Explorer See Microsoft pixel than GIF files, are used for complex,...
Page 145 (visit the following See also digital. website for more information MIDI connector A connector on the www.compaq.com/my presario). back of the computer for plugging in a See RAM. See also byte. synthesiser keyboard. microprocessor A silicon chip inside...
Page 146 modem A device in the computer that music software Programmes for com- converts data from digital format to posing and editing music. When you play a analogue format so that it can be tune on a synthesiser keyboard connected transferred through a standard telephone to a computer, the music programme trans- line to another computer.
Page 147 news server A server that receives the Usenet news feed (all the individual messages collected from 100,000 news servers around the world). You access the news server through your Internet Service parallel port A connector on the back of Provider. See Usenet. See also newsgroup. the computer for plugging in a parallel cable attached to a parallel device, such as a printer.
Page 148 plug-and-play A feature, introduced with bank statement, calculating your taxes, Windows 95, to simplify the use of some composing music, or playing games. It is peripheral devices. Once the device has occasionally referred to as an application. been installed (in accordance with the See software.
Page 149 ROM (read-only memory) Memory automatic scrolling through long that contains the basic instructions for the documents or Web pages. microprocessor. ROM is permanent search engine A programme, accessed memory; turning off the computer does not on the Internet, that allows you to search erase it.
Page 150 URL (uniform resource locator) The address of a Web site, such as surge protector A device that protects www.compaq.com. a computer from fluctuations in power. A surge protector regulates the flow of electricity to the computer and prevents high-voltage surges from damaging the equipment.
Page 151 USB port (universal serial bus port) virus A set of software instructions A connector for plugging in multiple, written to harm computers. A virus can ultra-high-speed peripherals. USB ports cause unusual messages to display on the are gradually replacing serial ports and screen, destroy information on the hard parallel ports and eliminating the need for disk, or cause it to crash.
Page 152 Windows Explorer A file management programme that lets you see the hierarchy of folders on your computer and all the files and subfolders in each folder. Visual- ising the hierarchy is useful for copying zipped file A file that has been squeezed and moving files.
Page 153 LOSSARY RESARIO OTEBOOK EYOND UIDE 1200 S ERIES...
Page 154 INDEX Battery calibrating AC adapter care connecting charging connector charging time 9-14 troubleshooting checking AC power compartment plugging disposal unplugging inserting using life Accessing low condition 6-12 files from the Internet maximising operating time search engines 3-5, 7-2, 9-7 power Adaptec Easy CD Creator purchase 5-19...
Page 155 8-11 CD/DVD eject Compaq Diagnostics 8-11, 8-12 diskette eject testing equipment 8-12 Instant Internet Access tests 8-13 Internet Zone Compaq Service Connection 2-2, 2-5 8-14 left TouchPad Data Security Statement 8-14 PC Card eject privacy 2-2, 3-3 8-13 power turning off...
Page 156 Disc inserting Edge Motion removing Ejecting removing manually CD/DVD Disk CD/DVD manually 3-12 drive Electrical storms 3-12 ejecting E-mail Disk Cleanup provider using Error messages Display hard disk blank non-system disk 3-10 brightness out of memory cleaning screen Errors hibernation scanning for illustrated Ethernet...
Page 157 Hard disk Keyboard de-fragmenting cleaning errors Keys space Hard drive function errors Hardware 4-10 devices attaching Left click Headphone jack Lights 3-3, 7-9 Hibernation AC adapter Hyperlinks caps Lock defined Links using defined Low-battery condition fixing Inserting Low-power mode CD/DVD Installation downloaded programme file Making...
Page 158 Modem port 1-3, 9-3 Operating system Modes manual Hibernation sleep Mouse/Keyboard 3-13 connector Password 3-14 Movies removal 3-13 playing setting 9-14 MPEG files troubleshooting playing PC Card Slot Peripherals questions Playing audio CDs Network DVDs defined video discs Notebook Pop-up feet back side notebook caring for...
Page 159 Power Modes 7-10 ending Safety 7-10 starting Safety and Comfort guide Power source ScanDisk disconnecting from using Power surge Scroll button Preventing Search engine 5-18 buffer under-runs choosing Printer 6-10 using connector Searching Printing the Internet 6-11 the Web 2-6, 3-13 Security slot Questions Self-starting feature...
Page 160 3-12 Storage drives 3-12 diskette Uniform Resource Locator (URL) Stored files 6-10 defined deleting Upgrades 6-1, 6-5 Surfing the Web Compaq 1-5, 3-2 Surge protector memory Symbols Upgrades questions Uniform Resource Locator Testing 6-11 URL address 8-11 Notebook equipment USB Port...
Page 161 Warranty certificate defined 6-11 favourite addresses Web browser defined Web servers Windows customising Disk Cleanup World Wide Web defined Writing files 5-17 to CD-R/CD-RW NDEX RESARIO OTEBOOK EYOND ETUP UIDE 1200 S ERIES...

Compaq Presario 1200 series User Manual

Chapter 1 Introduction

Chapter 2 Yournotebookataglance

Chapter 3 Using Your Notebook

Chapter 4 Common Tasks

Chapter 5 Using the CD or DVD Drive

Chapter 6 Let's Go Surfing

Chapter 7 Caring for Your Battery

Chapter 8 Service

Chapter 9 Solutions

Quick Links

Related Manuals for Compaq Presario 1200 series

Summary of Contents for Compaq Presario 1200 series

Table of Contents