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5800/120Ld XPRESS S e r v i c e G u i d e...
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5800/120Ld XPRESS S e r v i c e G u i d e...
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Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.
Contents Contents Contents Contents Using This Guide..............ix Text Conventions........................x Related Documents.......................xi Safety Notices........................xii Safety Notices for Users Outside of the U.S.A. and Canada.........xiii Care and Handling......................xiv System Overview ............... 1-1 Overview ..........................1-2 System Chassis ........................1-5 Power Supply........................1-6 Peripheral Bays........................1-6 SAF-TE Logic ........................1-6 System Board Features .......................1-7...
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Front View (Hot-Swap SCSI Drive Bays)..............2-11 Rear View ........................2-12 Status LED Indicator Descriptions ................2-13 Making Connections ......................2-14 Setting the Line Voltage ....................2-15 Connecting the Power Cord ..................... 2-16 Powering On Your System ....................2-17 Configuring Your System...........3-1 Configuring Your System ....................
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Modifying the System Board....................4-8 Replacing the Real-time Clock Battery.................4-8 Removing and Installing a Pentium III Processor ............4-10 DIMMs ........................4-12 Option Boards........................4-15 Installation Considerations ..................4-15 Installing an Option Board ..................4-15 Removing an Option Board..................4-17 Installing a RAID Controller Board .................4-18 System Fans........................4-19 Replacing the Rear Exhaust Fan .................4-19 Replacing the Front Input Fan..................4-20 Replacing the SCSI Hard Disk Drive Bay Fan ............4-22...
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BIOS User’s Information....................5-13 POST Error Codes and Messages................5-14 How to Identify BIOS and BMC Revision Levels ............5-18 BIOS Revision Level Identification ................5-18 BMC Revision Level Identification................5-18 How to Identify System Event Log Data ................. 5-19 Illustrated Parts Breakdown ..........6-1 Exploded View........................
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Connectors .................C-1 Connector Locations......................C-2 Main Power Connector...................... C-3 Speaker Connector......................C-3 Diskette Drive Connector ....................C-4 Fan Connectors ........................C-5 SVGA Video Port......................C-5 Keyboard and Mouse Connectors..................C-5 Parallel Port ........................C-6 Serial Ports COM1 and COM2..................C-6 RJ-45 LAN Connector.......................
Using This Guide Welcome to the Server 120Ld Service Guide. This service guide includes all the information found in the E 5800 120Ld User’s XPRESS Guide and includes disassembly and reassembly instructions for all field replaceable units (FRUs). This service guide also contains system board input/output connector specifications, system cabling, and a complete parts list, including an exploded view of the system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE Logic System Board Features AC Link Mode Remote Power-On (Wake On LAN) Function System Security...
Overview This server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e -mail, web access, web site server, etc.
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Your server may include standard non-hot-swap SCSI hard disk drive bays or hot-swap SCSI hard disk drive bays. See Figure 1-3. The standard SCSI hard disk drive bays support four 1-inch or four 1.6-inch SCSI hard disk drives. The hot-swap SCSI hard disk drive bays hold up to six 1.0-inch SCSI hard disk drives that can be swapped in or out of the system without powering it down, if RAID is configured in the system.
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Integrated dual Universal Serial Bus (USB) ports. Hardware monitors (temperature, fans, and voltage) and software monitors to indicate failures. Redundant cooling fans. A 300 watt switch-selectable power supply. Keylocked front cover, including an intrusion switch (tower system only) and an interlock switch on the side cover.
System Chassis The system chassis (Figure 1-4) is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. Removable Media Bay SCSI Hard Disk Drive Bays SCSI Hard Disk Drive Bay Fan Front Input Fan System Board Rear Exhaust Fan System Power Supply...
Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States;...
System Board Features The system board (Figure 1-5) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. Primary processor connector Jumper block Not used...
Pentium III Processor Depending on system configuration, each system includes one or two Pentium III processors. Each Pentium III processor is packaged in a Single Edge Contact Cartridge Version 2 (SECC2). The cartridge includes the processor core with an integrated 16 KB primary (L1) cache, a secondary (L2) cache, and a back cover.
I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI and ISA expansion slots. The system board has two 66 MHz PCI connector slots (Figure 1-6, A) that can accommodate either a 32 or 64 bit PCI card and one 33 MHz PCI connector slot (Figure 1-6, B) that can accommodate either a 32 or 64 bit PCI card.
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The system board has four 33 MHz, 32 bit, PCI connector slots (Figure 1-7, A), as shown in the following figure. The bottom PCI connector (PCI 7) shares a chassis connector slot with an ISA connector (ISA 1). PCI features: Bus speed up to 33 MHz 32-bit memory addressing 5 V signaling environment...
The system board has one ISA connector (Figure 1-8, A), as shown in the following figure. The ISA connector (ISA 1) shares a chassis connector slot with a PCI connector (PCI 7). ISA features: Bus speed up to 8.33 MHz 16-bit memory addressing 8- or 16-bit data transfers Plug and Play ready.
IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard. The controller has a connector located on the system board that supports a master and a slave device. The IDE controller provides support for the internally mounted CD-ROM.
SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller. The AIC7899 provides Ultra-160/M and Wide Ultra SCSI interfaces as two independent PCI functions. As implemented on the system board, interface A attaches to an Ultra-160/M SCSI backplane that supports up to six Ultra-160/M SCA drives. Controller B, the Wide Ultra SCSI interface, may be used to support SCSI devices in the removable media bays.
System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected.
ACPI The Advanced Configuration and Power Interface (ACPI) aware operating system can place the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running.
Remote Power-On (Wake ON LAN) Function The remote power-on function turns on the system power by way of a network or modem. If the system power is set to OFF, it can be turned on remotely by sending a specific packet from the main computer to the remote system. This feature can be enabled or disabled using the BIOS Setup Utility.
Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord Powering On Your System...
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.
Unpacking the System WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard EIA 19-inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged.
Assembly This section describes how to assemble your rack-mount server unit into a standard EIA 19-inch rack cabinet. ! CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet.
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Rear vertical mounting rail Front vertical mounting rail Four caged nuts Two support brackets Eight self-tapping screws Figure 2-1. Assembling the Support Brackets in the Rack Cabinet 2-6 Setting Up the System...
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4. Lift the rack-mount server unit Figure 2-2, C onto the two support brackets and slide it toward the rear of the rack cabinet. WARNING It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet.
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system.
Opening the Front Door Refer to the Figure 2-4 and open the front door of the cabinet as follows (tower- based system only). 1. If the front door is locked, unlock it. 2. Grasp the indentation located on the right edge of the front door and pull the door towards you to open it.
Front View (Non-Hot-Swap SCSI Drive Bays) Figure 2-5 shows the location of the front system controls and indicators on a system that includes the standard SCSI disk drive bays. Eject button, 3 ½-inch diskette drive Press to eject diskette. Activity light, 3 ½-inch diskette drive When lit, diskette is in use.
Front View (Hot-Swap SCSI Drive Bays) Figure 2-6 shows the location of the front system controls and indicators on a system that includes the hot-swap SCSI disk drive bays. K L M Eject button, 3 ½-inch diskette drive Press to eject diskette. Activity light, 3 ½-inch diskette drive When lit, diskette is in use.
Rear View Figure 2-7 shows the location of the rear system features and controls. USB2 connector Second USB connector (Black) USB1 connector First USB connector (Black) Serial Port B COM2 serial port 9-pin connector (Turquoise) Serial Port A COM1 serial port 9-pin connector (Turquoise) Dump button Reserved for debug Printer port (Burgundy)
Status LED Indicator Descriptions Table 2-1 lists the system status LED indicators along with a description of each LED indicator. Table 2-2 lists the disk drive status LED panel indicators along with a description of each LED indicator. Refer to Figures 2-5 and 2-6 for the location of the LED indicators listed in Tables 2-1 and 2-2.
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the BIOS Setup Utility.
Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America;...
Voltage selector switch set to 115 VAC Voltage selector switch set to 230 VAC Figure 2-8. Setting the Line Voltage Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage.
When connecting the power cord to a power control unit such as an UPS, confirm that the power control unit is powered OFF. Connecting the power cord while power is supplied to the power control unit may cause a failure. WARNING Your system shipped with a power cord for the power supply.
Configuring Your System Configuring Your System BIOS Setup Utility Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers...
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Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.
Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.
Main Menu Choices or Feature Display Only Description Your Setting Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed (Display Only). Indicates the processor speed. Cache RAM XXX KB (Display Only). Indicates the cache RAM size. System Memory XXX KB (Display Only).
Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. Peripheral Configuration Refer to Peripheral Reconfiguration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring.
Disabled Boot-time Diagnostic Disables or enables display of Screen Enabled the diagnostic screen during boot instead of the NEC logo. The Boot-time diagnostic screen is automatically enabled if redirection or RomPilot is enabled. RomPilot Support Disabled Disables or enables RomPilot Enabled support.
Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1: Disabled Disables serial port 1 or 3F8, IRQ3 selects the base address and (COM 1) 3F8, IRQ4 interrupt (IRQ) for serial port 1. 2F8, IRQ3 2F8, IRQ4 3E8, IRQ3 3E8, IRQ4 2E8, IRQ3...
Monitoring Configuration Submenu Choices or Feature Display Only Description Your Setting POST Monitoring Disabled Selects the point where the POST OptROM-END monitoring checkpoint is. POST-END Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature. PCI Device Submenu Choices or Feature Display Only Description...
ISA Device Submenu Choices or Feature Display Only Description Your Setting IRQ #1 None Reserves specific IRQs for IRQ3 use by legacy ISA devices. IRQ4 IRQ5 IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 IRQ #2 Same as above. None DMA Channel #1 Reserves specific DMA DMA 0 channels for use by legacy...
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Choices or Feature Display Only Description Your Setting Clear Supervisor Status only, user cannot modify. Password is Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board...
System Hardware Menu Choices or Feature Display Only Description Your Setting Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Determines the mode of AC Last State Link. Stay Off ESM IRQ Disabled Determines routing of the ESM...
Console Redirection Submenu Choices or Feature Display Only Description Your Setting Disabled Serial Port Address If enabled, the console will be Serial Port 2 redirected to this port. (3F8h/IRQ4) If console redirection is Serial Port 2 enabled, this address must (2F8h/IRQ3) match the settings of serial port 2.
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board. Use the Adaptec SCSI Utility to: Change default values Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system.
Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
C onfiguring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) options available for your system are the single channel SecuRAID 110 (Mylex AcceleRAID 150) RAID controller board and the three channel SecuRAID 530 (Mylex eXtremeRAID 1100) RAID controller board, which gives your system the added security of fault tolerance.
If you want to remotely configure the array (from a PC client); increase array capacity online; or monitor statistics on disk and controller activity, you must install the array manager provided with your RAID subsystem. Increasing array capacity is covered in the user's guide shipped with the option. Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section.
Table 3-3. System Board Jumper Summary Jumper Function Jumper On/Off Description CMOS clear Off, Protect Preserves the contents of CMOS. On, Erase Clears CMOS. Off, Enable Password disable Enables password protection. On, Disable Disables the password. Off, Not Used Reserved Required.
Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left panel as described in chapter 4 of this guide. 2. Remove the spare jumper from position 6 on jumper block 1M5. 3.
Disassembly and Reassembly General Information Static Precautions Preparing the System for Disassembly and Reassembly Equipment Log Opening and removing the Front Door Removing the Hard Disk Drive Door Removing Side Panels Installing Side Panels Modifying the System Board Option Boards Installing a RAID Controller Board System Fans Hard Disk Drives...
General Information This chapter contains step-by-step instructions for disassembly and reassembly of all Field Replaceable Units (FRUs) in the server system unit. When you disassemble the FRUs , note the orientation and placement of any cables or shielding that you remove. Follow these general rules. WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
On completion of any reassembly, plug in the power cords and power on the system unit. Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components.
Opening and removing the Front Door You must open the front door to remove the side panels on the system. Perform this procedure to open and remove the front door. 1. Power off the system and ensure the power cord is unplugged from the AC wall outlet.
To install the front door: 1. Position the front door so the mounting pins of the front door are aligned with their mounting holes on the front of the system. Slide the lower mounting pin into its mounting hole and then slide in the upper pin. 2.
Removing Side Panels To install options in the system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding SCSI hard disk drives to the non-hot-swap drive bays.
To remove the right side panel: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. Open the front door following procedures described earlier in this chapter. 3. The right side panel is secured to the chassis with one Phillips head screw (Figure 4-4B).
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in the system. Topics covered include: Replacing the real-time clock battery Removing and Installing a Pentium processor Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components;...
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Figure 4-6. Replacing the Real-Time Clock Battery 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open and remove the front door. 3. Remove the left side panel as described earlier in this chapter. 4.
Removing and Installing a Pentium III Processor This subsection provides the procedures for removing and installing a Pentium III processor in the system. The system board has sockets for two processors. Each Pentium III processor is packaged in a Single Edge Contact Cartridge Version2 (SECC2).
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Removing and Installing a Processor 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open and remove the front door and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions.
10. Position the processor back into the retention module. Ensure that the alignment notch on the bottom of the cartridge fits into the connector key in the slot. Push down firmly, with even pressure on both sides of the top, until clicking noises are heard as the cartridge is seated.
Installing DIMMs 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open and remove the front door and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges.
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Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and ensure it is disconnected from the AC power source.
Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has one ISA bus expansion slot and seven PCI bus expansion slots. See Figure 4-11. The one ISA connector shares a chassis expansion slot with a PCI connector.
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Figure 4-12. Removing the Expansion Slot Screw and Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors.
Figure 4-13. Installing an Option Board 9. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10. Reinstall the screw in the threaded hole. Be sure to push the bracket slot up against the screw before you tighten it.
5. Hold the board at each end and carefully rock it back and forth until the edge connectors pull free. Make sure that you do not scrape the board against other components. 6. Remove the board from the expansion slot and place it in an antistatic wrapper.
System Fans Three high-speed fans are mounted in the system chassis. Also, the system power supply includes a fan that is an integral part of the supply and cannot be replaced separately. Figure 4-14 shows the locations of the system fans. Rear Exhaust Fan Front Input Fan SCSI Hard Disk Drive Bay Fan...
Figure 4-15. Rear Exhaust Fan 6. Position the replacement fan in the system so that the printed information on the fan housing is facing out the rear panel. Also, position the fan so the fan power cables are nearest the system board. Secure the fan to the rear panel with the two screws removed in Step 5.
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Figure 4-16. Front Input Fan 6. Observe the position of the fan and fan power cable as connected to the fan bracket. Information printed on the fan housing is facing away from the fan bracket. 7. Remove the two screws securing the fan to the fan bracket. See Figure 4-17. Figure 4-17.
10. Secure the fan bracket to the chassis mounting panel with the screw removed in Step 5. 11. Connect the fan power cable to the system board. 12. Install the left side panel and the front door. 13. Connect the AC power cord and power up the system. Replacing the SCSI Hard Disk Drive Bay Fan 1.
Hard Disk Drives The system supports a variety of SCSI hard disk drives installed in the system’s hard disk drive bay. The SCSI hard disk drive bay in the system is one of two types: a standard SCSI disk drive bay or a hot-swap SCSI disk drive bay. Refer to Figure 4-18 to identify the type of hard disk drive bay in the system.
Installing or Swapping a Hard Disk Drive in a Hot-Swap Bay This procedure describes installing a new hard disk drive or swapping out a faulty drive from one of the six hot-swap SCSI disk drive bays. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.
Note: ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives. However, we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis groundany unpainted metal surfaceon the system when handling parts.
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Figure 4-20. Removing a Hard Disk Drive and Carrier 4. Place the drive carrier on an antistatic surface with the four mounting screws facing up. 5. Remove the hard disk drive from the disk carrier. See Figure 4-21. Figure 4-21. Removing/Installing a Hard Disk Drive to the Carrier 6.
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9. Install the drive carrier with drive into the bay as follows: Open the disk carrier-locking tab. Align the drive carrier with the bay guide rails. Slide the drive carrier into the bay until it docks with the SCSI backplane connector. See Figure 4-22. Close the disk carrier locking tab ensuring it is secured as shown in Figure 4-23.
Replacing the Hot-Swap SCSI Disk Drive Cage and SCSI Backplane 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open and remove the front door. 3. Remove the left and right side panel as described earlier in this chapter. 4.
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8. Remove the two mounting screws securing the drive bay to the front of the chassis. See Figure 4-24, C, and D. 9. Remove the mounting screw securing the drive bay to the left side of the chassis. See Figure 4-24, E. 10.
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12. Position the replacement SCSI backplane over the drive bay as shown in Figure 4-26. Ensure the clear insulator is positioned between the drive bay and the backplane as shown. 13. Secure the SCSI backplane to the drive bay with the three screws and seven pop-rivets removed in Step 11.
Installing or Swapping a Hard Disk Drive in a Standard SCSI Disk Drive Bay This procedure describes installing a new hard disk drive or swapping out a faulty drive from the SCSI disk drive bay. The drive bay must be removed from the system when installing or removing a hard disk drive.
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Installing or Swapping a Hard Disk Drive 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open and remove the front door. 3. Remove the left and right side panel as described earlier in this chapter. 4.
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6. Remove the two mounting screws securing the drive bay to the front of the chassis. See Figure 4-28, C, and D. 7. Support the drive bay and remove the mounting screw securing the drive bay to the left side of the chassis. See Figure 4-28, E. 8.
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Figure 4-30. Removing the Drive Bay out of the Chassis 13. If you are removing a hard disk drive, remove the four screws securing the drive to the drive bay. See Figure 4-30. 14. Position the drive bay in the chassis and slide the tab located on the right side of the drive bay into the slot in the right side of the chassis.
Removable Media Devices A variety of SCSI removable media devices can be installed in peripheral bays A and B (Figure 4-31). An IDE CD-ROM is always mounted in bay C and a 3.5-inch diskette drive is always mounted in bay D. Other devices should be installed in the first available bay from the top (bay A).
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Figure 4-32. Removing the Diskette Assembly Mounting Screw 6. Slide the diskette assembly to the rear of the system to release the bracket from the removable media drive cage. See Figure 4-33. Figure 4-33. Removing the Diskette Assembly 7. Remove the diskette and mounting bracket from the system and place the assembly on an antistatic surface.
Installing a 5.25-Inch Media Device ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CD- ROM manufacturer, and keep the documentation for future reference.
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6. Remove the screw securing the filler panel removed in the previous step to the right device rail. Save the right device rail. See Figure 4-35. Figure 4-35. Removing the slide rail from the Filler Panel 7. Remove the device from its protective wrapper and place it on an antistatic surface.
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10. Install the media device into the bay as follows: Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Figure 4-37. Installing a Removable Media Device Slide the device into the bay until the right slide rail is against the system cabinet.
Removing a 5.25-Inch Device ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CD- ROM manufacturer, and keep the documentation for future reference.
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7. Slide the removable media device out of the device bay and set it down on an antistatic surface. 8. Remove the screws securing the right side rail to the device. See Figure 4-36. 9. To install a replacement device, follow the procedures in Installing a 5.25-Inch Media Device described earlier in this chapter.
Replacing the Power Supply 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open and remove the front door and remove the left side panel as described earlier in this chapter. 3. Tag and disconnect power cables connected to the system board. 4.
Replacing the Speaker 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open and remove the front door and remove the left side panel as described earlier in this chapter. 3. Tag and disconnect speaker cable connected to the system board. See Figure 1-5, L for the location of the speaker connector.
Replacing the Top Cover 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open and remove the front door and as described earlier in this chapter. 3. Remove two screws securing the top cover to the front of the chassis. See Figure 4-42.
Replacing the LED Assembly The LED Assembly includes the DC Power ON/OFF LED, the Intrusion LED, the Disk Fault LED, and the Sleep Status LED. Each of the four LEDs is mounted on a front panel bracket and is attached to a single cable harness that connects to the system board.
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Figure 4-44. Removing the LED Assembly Sockets 8. Spread the two rear tabs of each of the four LED sockets and pull the LED out the rear of the socket as shown in Figure 4-45. Save the sockets for use in the next step.
Replacing the Switches Assembly The Switches Assembly includes the sleep button, the DC power ON/OFF Button, the front panel interlock switch and the side panel interlock switch. The four switches are attached to a single cable harness that connects to the system board.
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8. Remove the side panel interlock switch from the chassis. See Figure 4-47. Figure 4-47. Removing the Side Panel Interlock Switch 9. Remove the Switch Assembly from the system. 10. Install the three switches of the replacement assembly into their appropriate positions on the mounting bracket.
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8. Remove the side panel interlock switch from the chassis. See Figure 4-47. Figure 4-47. Removing the Side Panel Interlock Switch 9. Remove the Switch Assembly from the system. 10. Install the three switches of the replacement assembly into their appropriate positions on the mounting bracket.
Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips BIOS User’s Information How to Identify BIOS and BMC Revision Levels How to Identify System Event Log Data...
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep code Video Appears errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. Note error; press F1 to continue boot or F2 to enter Setup. If Monitor Displays Error Refer to the section “BIOS User’s Information”...
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
Incorrect or No Beep Code Check the following: Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter.
Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.
Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software.
Plug and Play Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for an ISA adapter. This prevents PCI cards from trying to use the same settings an ISA card is using. Use the BIOS Setup Utility to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero.
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Table 5-1. Post Error Codes and messages (Continued) Code Error Message 0B33 Power Unit Fan 1 Alarm occurred 0B34 Power Unit Fan 2 Alarm occurred 0B46 ESMINT not configured 0B50 CPU #1 with error taken off line 0B51 CPU #2 with error taken off line 0B5F Forced to use CPU with error 0B60...
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Table 5-1. Post Error Codes and messages (Continued Code Error Message 0C00 RomPilot reports error number xx None Expansion ROM not initialized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None NOTICE: Your System Redundant Power Supply is not configured None...
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Table 5-2. Post Error Beep Codes Beeps Error Cause Recommended Action 1-2-2-3 ROM Checksum Error — Change system board 1-3-1-1 DRAM Refresh Test Error — Change memory DIMM's 1-3-1-3 Keyboard Controller Test Error — Change system board 1-3-3-1 Memory Not Detected No memory.
In order to see the diagnostic messages, the ESC key must be pressed. To identify your system's current BMC revision level, see the example below. Example: BMC Messages Base Board Management Controller Copyright (c) 1999 NEC Corporation, all rights reserved. Device ID Device Revision IPMI Version :1.0 Firmware Revision :00.60...
How to Identify System Event Log Data To help you identify your System Event Log Data, refer to the following Tables. Table 5-3. System Event Logging Data Sensor Sensor Type Specific Sensor Type Code Offset Event Type Reserved – Reserved Temperature –...
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Table 5-3. System Event Logging Data (Continued) Sensor Sensor Type Specific Sensor Type Code Offset Event Type Button Power Button Sleep Button Reset Button Module/Board – CPU/Terminator Missing System Boot Initiated User Requested PXE boot Automatic Boot to Diagnostic Boot Error No Bootable Media PXE Server Not Found OS Boot...
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Table 5-4. Sensor Type Codes Sensor Number Sensor Type Ambient Temp (MB) CPU#1 Temp CPU#2 Temp +3.3V +12V +3.3Vs VCCP0 (CPU#1 VRM) VCCP1 (CPU#2 VRM) +1.5V +2.5V SCSI A +2.85V SCSI B +2.85V SCSI A Vref0 SCSI A Vref1 SCSI A Vref2 SCSI B Vref0 SCSI B Vref1 SCSI B Vref2...
Illustrated Parts Breakdown Exploded View Field Replaceable Units Processors Memory Expansion Hard Disk Drives Tape Drives CD-ROM Drive RAID Controllers and Cache Network Option Boards Cable List SCSI Terminators Miscellaneous...
This section provides an exploded view and parts lists for the server’s major assemblies. Part numbers are also provided for optional hardware. Exploded View 35, 36 6-2 Illustrated Parts Breakdown...
Field Replaceable Units Unless otherwise noted part numbers are for use in the United States and Europe. Table 6-1. Field Replaceable Units Reference Number Description Part Number System I/O Board G7CPC (U95). No processor board or memory 151-01504-000 DIMMs. NOTE: System boards returned for repair or replacement must have RAM removed.
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Table 6-1. Field Replaceable Units Reference Number Description Part Number Speaker Assembly with Cable 320-01551-000 Side Cover, Right 247-01620-000 EMI Shield, Removable Media Devices 247-01543-000 CDROM Drives: Refer to the “CDROM Drive” section of this chapter. Diskette Drive, 3.5", Samsung, SFD-321B 320713 (US) 6775580000 (Europe)
Processors Upgrades Part Numbers Description Europe 533 MHz Pentium III Upgrade Kit 050-01696-000 APC-2711-1C-00 667 MHz Pentium III Upgrade Kit 050-01698-000 APC-2714-1C-000 733 MHz Pentium III Upgrade Kit 050-01736-000 APC-2715-1C-000 Replaceable Parts Description Part Number 533 MHz IC CPU Pentium III 610-01520-000 667 MHz IC CPU Pentium III 610-01517-000...
Tape Drives Upgrades Part Number Description Europe 12/24GB DDS-3 SCSI 4mm DAT Internal Drive 203116 ADT-2400-00-00 20/40GB DDS-4 SCSI 4mm DAT Internal Drive 050-01669-000 ADT-2000-00-00 20/40GB DLT4000 SCSI 4mm DAT Internal Drive 050-01518-000 ADT-4000-00-00 Replaceable Parts Part Number Description Europe SCSI DAT Tape, DDS-4 263-01505-000 263-01505-000...
RAID Controllers and Cache Upgrades Part Number Description Europe NEC SecuRAID 110, 0MB Cache 050-01712-000 AIF-0677-00-00 4MB ECC Cache for SecuRAID 110 203131 AMR-0508-00-00 16MB ECC Cache for SecuRAID 110 203127 AMR-0516-00-00 NEC SecuRAID 530, 0MB Cache 050-00057-000 AIF-0690-00-00 050-00080-000...
Network Option Boards Upgrades Part Number Description Europe Intel PRO/100+, 10/100 Ethernet NIC 203369 ALN-0519-00-00 3COM 10/100, Ethernet NIC 203253 ALN-0918-00-00 Replaceable Parts Description Part Number NIC, 10/100, 3COM 3C905TX 154-00001-000 NIC, 10/100, Intel PRO 100+ 154-01501-000 Cable List Description Part Number CBL, Power Cord 070146 (US)
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: Standard Configuration RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
Standard Configuration Your system is cabled using a single channel on-board IDE Controller and dual channel on-board Adaptec 7899 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its master device. If only one device is on a channel connector it must be set as the master device.
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A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – Ultra-160/M SCSI connector (68 pin) C – Diskette drive K – Ultra-160/M SCSI interface cable D – IDE connector L – Six SCSI disk drive bays E –...
A – Diskette drive connector H – Ultra SCSI interface cable B – Diskette interface cable I – Optional SCSI removable media devices C – Diskette drive J – Ultra-160/M SCSI connector (68 pin) D – IDE connector K – Ultra-160/M SCSI interface cable E –...
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A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – RAID controller C – Diskette drive K – Ultra2 SCSI connector (68 pin) D – IDE connector L – Ultra2 SCSI interface cable E –...
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A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – RAID controller C – Diskette drive K – Ultra2 SCSI connector (68 pin) D – IDE connector L – Ultra2 SCSI interface cable E –...
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System Status Hardware Support Information This appendix helps you identify and find a system status hardware item indicated by a software monitoring component. The software monitoring component as it is related to the hardware system status item is listed in Table B-1: Table B-1.
Connectors Connector Locations Main Power Connector Speaker Connector Diskette Drive Connector Fan Connectors SVGA Video Port Keyboard and Mouse Connectors Parallel Port Serial Ports COM1 and COM2 RJ-45 LAN Connector USB Connectors Ultra SCSI Connector Ultra-160/m SCSI Connector IDE Connector ISA Connector 32 Bit PCI Connector 64 Bit PCI Connector...
Connector Locations This section provides pin information about the connectors in the system. This figure shows connector locations on the system board. Primary processor connector Jumper block Not used Lithium backup battery Secondary processor connector 64 bit, 66MHz PCI slots for add-in boards Memory DIMM slots 64 bit, 33MHz PCI slots for add-in boards Secondary VRM...
Main Power Connector Main Power Connector Pinout Signal Wire color Signal Wire color +3.3 VDC Orange +3.3 VDC Orange 3.3 V sense Brown +3.3 VDC Orange -12 VDC Blue Black Black +5 VDC PS-ON_L Green Black Black +5 VDC Black Black Black PWR-GD...
Fan Connectors The system board has three 4-pin, shrouded, and keyed fan connectors. Fan Connector Pinout Signal +12V Fan sensor Speed adjust (If Applicable) SVGA Video Port Video Port Connector Pinout Signal Signal Green Blue DDCDAT HSYNC VSYNC DDCCLK Keyboard and Mouse Connectors The keyboard and mouse connectors are functionally equivalent.
Parallel Port Parallel Port Connector Pinout Signal Signal STROBE_L ACK_L Data bit 0 Busy Data bit 1 Data bit 2 SLCT Data bit 3 AUTO_L Data bit 4 ERROR_L Data bit 5 INIT_L Data bit 6 SLCTIN_L Data bit 7 18−25 Serial Ports COM1 and COM2 Serial Ports COM1 and COM2 Connector Pinout...
USB Connectors USB 1 and USB 2 Connector Pinout USB 1 USB 2 Signal Signal +5 VDC +5 VDC USB_P1_N USB_P0_N USB_P1_P USB_P0_P Ultra SCSI Connector Ultra SCSI Connector Pinout Signal Signal 1-16 49-50 TERMPWR TERMPWR TERMPWR TERMPWR 20-34 SCD12_L SATN_L SCD13_L SCD14_L...
IDE Connector IDE Connector Pin Diagram If no IDE drives are present, there should be no IDE cable connected. If only one IDE drive is installed, it must be connected at the end of the cable. IDE Connector Pinout* Signal Signal RESET_L DD10...
32 Bit PCI Connector 32 Bit PCI Connector Pinout Signal Signal Signal Signal TRST_L -12 V AD16 AD17 +12 V +3.3 V CBE2_L FRAME_L TD0 (NC) IRDY_L +5 V +5 V TRDY_L +3.3 V INTA_L +5 V DEVSEL_L INTC_L INTB_L STOP_L +5 V INTD_L...
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64 Bit PCI Connector 64 Bit PCI Connector Pinout Signal Signal Signal Signal TRST_L -12 V AD10 +12 V M66EN TD0 (NC) +5 V +5 V CBE0_L INTA_L +5 V +3.3 V INTC_L INTB_L +3.3 V +5 V INTD_L Reserved PRSNT1_L +5 V Reserved...
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64 Bit PCI Connector Pinout (Continued) Signal Signal Signal Signal SDONE PERR_L AD37 SBO_L +3.3 V AD36 +3.3 V SERR_L AD34 AD35 PARITY +3.3 V AD33 AD15 CBE1_L AD32 +3.3 V AD14 Reserved Reserved AD13 Reserved AD11 AD12 Reserved Connectors C-13...
Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
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(Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
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(Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
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The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
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hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
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(Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
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parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
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(Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port.
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SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
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Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2...
Index AC linkage mode, 1-15 Administrative password, 1-16 connectors on system board, C-5 Advance menu Field Replaceable Units, 6-3 configuring in setup, 3-6 Front doors installing, 4-5 removing, 4-4, 4-5 Battery installing, 4-9 BIOS, 3-3 Hard Disk Drives, upgrades, replaceable BMC, 1-14, 1-15 parts, 6-6 Boot menu...
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connector on system board, C-6 Serial port controller, 1-12 connectors on system board, C-6 Server management BMC, 1-14, 1-15 Option Boards, upgrades, replaceable parts, 6- features, 1-14, 1-15 intrusion detection, 1-4, 1-16 Overview, 1-2 Setup advanced menu, 3-6 boot menu, 3-14 Parallel port exit menu, 3-15 location on system board, C-6...