Compaq StoreVirtual 4000 Manuals

Manuals and User Guides for Compaq StoreVirtual 4000. We have 1 Compaq StoreVirtual 4000 manual available for free PDF download: Troubleshooting Manual

Compaq StoreVirtual 4000 Troubleshooting Manual

Compaq StoreVirtual 4000 Troubleshooting Manual (188 pages)

HP ProLiant Servers Troubleshooting Guide

Brand: Compaq | Category: Server | Size: 4.36 MB

Table of Contents

Troubleshooting Guide
1
Table of Contents
3
Introduction

9
- What's New
  9
- Revision History
  9
  - 375445-Xx7 (November 2008)
    9
  - 375445-Xx6 (September 2007)
    10
  - 375445-Xx5 (June 2006)
    10
  - 375445-Xx4 (May 2006)
    11
  - 375445-Xx3 (September 2005)
    11
Getting Started

12
Common Problem Resolution

17
Diagnostic Flowcharts

22
- Troubleshooting Flowcharts
  22
Hardware Problems

36
- Procedures for All Proliant Servers
  36
- Power Problems
  36
  - Power Source Problems
    36
  - Power Supply Problems
    36
  - UPS Problems
    37
- General Hardware Problems
  38
  - Problems with New Hardware
    38
  - Unknown Problem
    39
  - Third-Party Device Problems
    39
- Internal System Problems
  40
  - CD-ROM and DVD Drive Problems
    40
  - Diskette Drive Problems
    41
  - Drive Problems (Hard Drives and Solid State Drives)
    42
  - SD Card Problems
    44
  - USB Drive Key Problems
    44
  - Fan Problems
    44
  - HP Trusted Platform Module Problems
    46
  - Memory Problems
    46
  - PPM Problems
    48
  - Processor Problems
    48
  - Tape Drive Problems
    49
  - Graphics and Video Adapter Problems
    51
- System Open Circuits and Short Circuits
  51
- External Device Problems
  52
  - Video Problems
    52
  - Mouse and Keyboard Problems
    53
  - Audio Problems
    53
  - Printer Problems
    53
  - Local I/O Cable Problems
    54
  - Modem Problems
    54
  - Network Controller Problems
    56
  - Expansion Board Problems
    57
Software Problems

58
Software Tools and Solutions

64
- Configuration Tools
  64
  - Smartstart Software
    64
  - HP ROM-Based Setup Utility
    65
    
    Using Rbsu
    65
    
    Boot Options
    66
    
    Bios Serial Console
    66
  - Array Configuration Utility
    67
  - Option ROM Configuration for Arrays
    68
  - HP Proliant Essentials Rapid Deployment Pack
    68
  - Re-Entering the Server Serial Number and Product ID
    68
- Management Tools
  69
- Diagnostic Tools
  74
- Remote Support and Analysis Tools
  76
  - HP Insight Remote Support Software
    76
- Keeping the System Current
  77
  - Drivers
    77
  - Proliant Support Packs
    77
  - Version Control
    77
  - Operating System Version Support
    77
  - HP Smart Update Manager
    77
  - System Online ROM Flash Component Utility
    78
  - Subscriber's Choice
    78
  - Care Pack
    78
- Firmware Maintenance
  79
HP Resources for Troubleshooting

85
Error Messages

90
- ADU Error Messages
  90
  - Introduction to ADU Error Messages
    90
    
    Unknown Disable Code
    108
    
    Unrecoverable Read Error
    108
  - ADU Version 8.0 through 8.28 Error Messages
    110
- POST Error Messages and Beep Codes
  114
  - Introduction to POST Error Messages
    114
  - Non-Numeric Messages or Beeps Only
    114
  - Processor X Unsupported Wattage
    120
  - 100 Series
    124
  - Series
    126
  - 400 Series
    131
  - 600 Series
    132
  - 1100 Series
    133
  - 1700 Series
    137
- Event List Error Messages
  155
- HP Bladesystem P-Class Infrastructure Error Codes
  159
  - Server Blade Management Module Error Codes
    159
  - Power Management Module Error Codes
    162
- Port 85 Codes and Ilo Messages
  163
  - Memory-Related Port 85 Codes
    165
  - Expansion Board-Related Port 85 Codes
    165
  - Miscellaneous Port 85 Codes
    166
  - Message ID: 4169
    167
  - Msg_Cpu_Rr_1
    168
  - Msg_Cpu_Rr_2
    168
  - Msg_Cpu_Rr_3
    168
  - Msg_Cpu_Rr_5
    168
  - Msg_Cpu_Rr_6
    168
  - Msg_Cpu_Rr_7
    169
  - Msg_Cpu_Rr_12
    169
  - Msg_Cpu_Rr_14
    169
  - Msg_Cpu_Rr_15
    170
Contacting HP

171
- Contacting HP Technical Support or an Authorized Reseller
  171
- Customer Self Repair
  171
- Server Information You Need
  172
- Operating System Information You Need
  172
  - Linux Operating Systems
    173
  - Novell Netware Operating Systems
    174
  - SCO Operating Systems
    174
  - IBM OS/2 Operating Systems
    175
  - Sun Solaris Operating Systems
    176

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