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HP E243M User Manual
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HP E243M User Manual

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  • Page 1 User Guide...
  • Page 2 United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: About This Guide

    About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
  • Page 4 About This Guide...

  • Page 5: Table Of Contents

    Table of contents 1 Getting Started ............................. 1 Important safety information ..........................1 Product features and components ........................2 Features ............................... 2 Rear and side components ........................3 Front bezel controls ..........................5 Setting up the monitor ............................6 Installing the monitor stand ........................ 6 Connecting the cables .........................
  • Page 6 Locating the serial number and product number ....................27 4 Maintaining the monitor ..........................28 Maintenance guidelines ............................28 Cleaning the monitor ............................28 Shipping the monitor ............................28 Appendix A Technical specifications ......................... 29 60.5 cm/23.8-inch model ............................ 29 68.5 cm/27-inch model ............................

  • Page 7: Getting Started

    Use a power strip whose manufacturer offers a damage replacement policy so you can replace the equipment if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.

  • Page 8: Product Features And Components

    Security cable slot provision on rear of monitor for optional security cable ● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant software for adjusting monitor settings and enabling the theft deterrence features ● Cyberlink YouCam software ●...

  • Page 9: Rear And Side Components

    Rear and side components 23.8–inch model Component Function USB ports (2) Connect USB devices. Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, reduce the volume before using headphones, earbuds, or a headset.

  • Page 10: Chapter 1 Getting Started

    27–inch model Component Function USB ports (2) Connect USB devices. Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, reduce the volume before using headphones, earbuds, or a headset. For additional safety information, see the Product Notices provided on the optical disc, if one is included with your product.

  • Page 11: Front Bezel Controls

    Front bezel controls 23.8–inch and 27–inch models Component Function Camera microphones Allow you to participate in a video conference. Camera light On: The camera is in use. Camera lens Transmits your image in a video conference. Speakers Transmit sound from audio input. (Plus/Minus) button Press to increase (+) or decrease (-) speaker volume.

  • Page 12: Setting Up The Monitor

    Press the button to turn the monitor on or off. When the monitor is on, the power light above the power button is on. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Setting up the monitor...

  • Page 13: Connecting The Cables

    Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. Place the monitor in a convenient, well-ventilated location near the computer. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. Connect a video cable.
  • Page 14 Connect one end of a DisplayPort cable to the DisplayPort IN port on the rear of the monitor and ● the other end to the DisplayPort port on the source device. Connect one end of an HDMI cable (not provided) to the HDMI port on the rear of the monitor and ●...
  • Page 15 Connect a USB CM to CM cable (not provided) to the Type C USB port. Then connect the Type M-connector to the USB downstream port on the source device. NOTE: The USB CM to CM cable provides power delivery up to 15 W (5 V, 3 A). Connect a cable to the USB upstream port on the rear of the monitor (provides data transaction to display USB Type-A ports).
  • Page 16 Connect the Type-B connector of the USB upstream cable to the USB upstream port on the rear of the monitor. Then connect the cable’s Type A-connector to the USB downstream port on the source device. (23.8–inch model only) To enable sound from the monitor’s speakers, connect one end of an audio cable (not included with the monitor) to the audio-in jack on the monitor and the other end to the audio-out jack on the source device.
  • Page 17 Connect one end of the power cord to the power connector on the rear of the monitor and the other end to an AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.

  • Page 18: Adjusting The Monitor

    Adjusting the monitor Tilt the monitor panel forward or backward to set it to a comfortable eye level. Swivel the monitor panel to the left or right for the best viewing angle. Chapter 1 Getting Started...
  • Page 19 NOTE: To view information on the screen in portrait mode, you can install the HP Display Assistant software included on the software and documentation optical disc or download from www.hp.com/ support.

  • Page 20: Turning On The Monitor

    Turning on the monitor Press the power button on the computer to turn it on. Press the power button on the bottom of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 or more consecutive hours of nonuse.

  • Page 21: Installing A Security Cable

    Installing a security cable You can secure the monitor to a fixed object with an optional security cable available from HP. Mounting the monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by a UL or CSA Listed wall-mount bracket.

  • Page 22: Removing The Monitor Stand

    Removing the monitor stand You can remove the monitor panel from the stand to install the monitor panel on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected.

  • Page 23: Attaching The Vesa Mounting Bracket

    Attaching the VESA mounting bracket Remove the four screws from the VESA holes located on the rear of the monitor panel. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the monitor panel.

  • Page 24: Using The Monitor

    Software and utilities The optical disc, if one is included with the monitor, contains files you can install on the computer. If you do not have an optical drive, you can download the files from http://www.hp.com/support. INF (Information) file ●...

  • Page 25: Using The On-Screen Display (Osd) Menu

    Go to http://www.hp.com/support. Select Get software and drivers. Follow the on-screen instructions to select your monitor and download the software. Using the on-screen display (OSD) menu Use the OSD menu to adjust the monitor screen image based on your preferences. You can access and make adjustments in the OSD menu using the buttons on the monitor's bezel.

  • Page 26: Assigning The Function Buttons

    Assigning the function buttons Pressing one of the four front bezel function buttons activates the buttons and displays the icons above the buttons. The factory default button icons and functions are shown below. Button Function Menu Opens the OSD (on-screen display) menu. Information For digital input, opens the Information menu.

  • Page 27: Camera

    Camera With Skype for Business installed on your external source device, you can use the camera on the monitor in the following ways: Stream online video conferences ● Send and receive Instant messages ● Schedule meetings ● Maintain security over conversations ●...

  • Page 28: Using Auto-Sleep Mode

    Adjusting Low Blue Light Mode Decreasing the blue light emitting from the display reduces the blue light exposure to your eyes. HP monitors provide a setting to reduce blue light output and create a more relaxing and less stimulating image while you read content on the screen.

  • Page 29: Support And Troubleshooting

    Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord. flashing.

  • Page 30: Using The Auto-Adjustment Function (Analog Input)

    Select Open Auto-Adjustment Utility provided on the optical disc, if one is included with your monitor. The setup test pattern is displayed. Press the key or any other key on the keyboard to exit the test pattern. NOTE: The auto-adjustment test pattern utility can be downloaded from http://www.hp.com/support. Chapter 3 Support and troubleshooting...

  • Page 31: Optimizing Image Performance (Analog Input)

    Optimizing image performance (analog input) Two controls in the on-screen display can be adjusted to improve image performance: Clock and Phase (available in the OSD menu). NOTE: The Clock and Phase controls are adjustable only when using an analog (VGA) input. These controls are not adjustable for digital inputs.

  • Page 32: Button Lockouts

    For additional information on using your monitor, go to http://www.hp.com/support. Select Find your product and then follow the on-screen instructions. To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case.

  • Page 33: Locating The Serial Number And Product Number

    Locating the serial number and product number The serial number and product number are located on a label on the rear of the monitor panel. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the monitor panel to read the label.

  • Page 34: Maintaining The Monitor

    If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. Use only a power source and connection appropriate for this monitor, as indicated on the label/back ●...

  • Page 35: Appendix A Technical Specifications

    Technical specifications NOTE: All specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs.

  • Page 36: 68.5 Cm/27-Inch Model

    68.5 cm/27-inch model Display, wide-screen 68.5 cm 27-inch Type Viewable image size 68.5 cm diagonal 27-inch diagonal Maximum weight (unpacked) 7.9 kg 17.4 lbs Dimensions (include base) 53.39 cm 21.02 inches Height (highest position) 38.39 cm 15.11 inches Height (lowest position) 21.4 cm 8.43 inches Depth...

  • Page 37: Cm/23.8-Inch And 68.5 Cm/27-Inch Models

    1280 × 1024 63.981 60.020 1440 × 900 55.935 59.887 1600 × 900 60.000 60.000 1680 × 1050 65.290 59.954 1920 × 1080 67.500 60.000 60.5 cm/23.8-inch and 68.5 cm/27-inch models Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 480p 720 ×...

  • Page 38: Appendix B Accessibility

    Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

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