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Compaq Presario Series Maintenance And Service Manual
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Compaq Presario Series Maintenance And Service Manual

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Maintenance and Service Guide
Compaq Presario Series Computers
Product
Description
Illustrated
Parts Catalog
Removal &
Replacement
Procedures
Jumper &
Switch
Information
See the
Notice
for copyright and trademark information, and the
Preface
for symbol
conventions and Technician Notes.
Click to download ZIP file of complete MSG to hard drive.
This MSG will be periodically maintained and updated as needed.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For content comments or questions, contact the Editor.

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Summary of Contents for Compaq Presario Series

  • Page 1 Maintenance and Service Guide Compaq Presario Series Computers Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Jumper & Switch Information Specifications See the Notice for copyright and trademark information, and the Preface for symbol conventions and Technician Notes.
  • Page 2 This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1999 Compaq Computer Corporation. All rights reserved. Compaq, Presario Registered U. S. Patent and Trademark Office.

  • Page 3: Technician Notes

    This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario Series Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 5400 Series Personal Computers without notice.
  • Page 4 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING - INDEX PAGE Clearing CMOS Troubleshooting without Diagnostics Checklist for minor problems Hardware installation Power-On Self Test (POST)

  • Page 5: Troubleshooting

    Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING Clearing CMOS Clearing CMOS Power-On Self Test (POST) If the power-on password is unknown, clearing CMOS will disable the password and allow the computer to be Configuration operated.

  • Page 6: Post Messages

    Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING Clearing CMOS Power-On Self Test (POST) Power-On Self Test (POST) Configuration POST is a series of diagnostic tests that run automatically when the system is turned on. After the...
  • Page 7 Verify configuration parameters in determining problems Set time and date Running Setup To access the Setup utility, turn on the computer and press the F10 key when the Compaq logo appears. A menu will appear on your screen. NOTE: The actual menu displayed on your computer may vary slightly, depending on your configuration.
  • Page 8 Diagnostic Error Codes Power-On Self Test (POST) Configuration Diagnostic error codes occur if the system recognizes a problem while running the Compaq Utilities Diagnostic error program. These error codes help identify possibly defective subassemblies. codes Tables listed on this page give possible error codes, descriptions of each error condition, and actions Troubleshooting required to resolve the error condition.
  • Page 9 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers MSG index Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING Clearing CMOS Diagnostic Error Codes (continued) Power-On Self Test (POST) Hard drive error codes...

  • Page 10: Troubleshooting Without Diagnostics

    The Computer Setup selection of your Compaq Utilities allows you to view and modify the settings for the peripheral devices factory installed in your system. Refer to the User's Guide for the particular peripheral cards you wish to install for information on how to view and select their settings.

  • Page 11: Hard Drive

    Maintenance and Service Guide Compaq Presario EZ2000 Series Computers MSG index Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications TROUBLESHOOTING Clearing CMOS Troubleshooting Without Diagnostics (continued) Power-On Self Test (POST) Configuration Hard drive...

  • Page 12: Specifications

    Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS Power Supply/Fan Assembly System Specifications Diskette General system specifications drive System interrupts System System I/O...
  • Page 13 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System System Specifications (continued) Power supply/Fan Assembly General system specifications Diskette Video memory drive System interrupts...

  • Page 14: System Function

    Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System System Specifications (continued) Power supply/Fan Assembly General system specifications Diskette Video memory drive System interrupts...
  • Page 15 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System DVD or CD CD-RW drive Power Supply/Fan Assembly Diskette U. S. drive Input Specifications...
  • Page 16 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Power Supply/Fan Assembly USB Mouse Diskette drive Dimensions U. S. Metric Mouse Height Length...
  • Page 17 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System DVD Drive Power Supply/Fan Assembly Information for the DVD, CD, and CD-RW drives immediately follows.
  • Page 18 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Fax/Modem Power General Description Supply/Fan Assembly Supports K56flex and/or ITU-T V.90 14400bps send and receive fax modem with...
  • Page 19 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications SPECIFICATIONS System Power Supply/Fan Assembly Diskette Drive DVD or CD Diskette Size (in) 3.5 (8.89 cm)
  • Page 20 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION - INDEX PAGE System Board CD and DVD and CD-RW Drive Hard Drives...
  • Page 21 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION System board System Board Index Hard drives CD or DVD and System Board Connectors...
  • Page 22 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications JUMPER & SWITCH INFORMATION System board System Board Connectors Hard drives Function Description CD and CD-...
  • Page 23 Hard drives CD or DVD and CD-RW drive Compaq Computer Corporation uses IDE hard disk drives that conform to two different device 0/device 1 implementations. These are Conner mode and ATA-compatible mode. These two modes are incompatible with one another.
  • Page 24 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Removal & Jumper & Switch Home Specifications Replacement Information JUMPER & SWITCH INFORMATION System board CD and DVD Drive Hard drives Optical Device Type CD or DVD and...
  • Page 25 Replacement Information REMOVAL & REPLACEMENT PROCEDURES - INDEX PAGE This section provides general service information for Compaq Series Personal Computers. Adherence to the procedures and precautions described in this section is essential for safe and proper service. Electrostatic Discharge Mass Storage Devices...

  • Page 26: Relative Humidity

    Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Removal & Jumper & Switch Home Specifications Replacement Information REMOVAL & REPLACEMENT Electrostatic Discharge (Return to Service Considerations) A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 27: Service Considerations

    Access Panel The screws used in these products are not interchangeable. If an incorrect screw is used during the reassembly process, it could cause damage to the unit. Compaq strongly recommends that all screws Right Easy removed during the disassembly process be kept with the part that was removed, then returned to Access Panel their proper locations.

  • Page 28: Preparation For Disassembly

    Compaq.com - Compaq Presario Maintenance and Service Guide - Series United States December 10, 2002 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT...
  • Page 29 DISASSEMBLY SEQUENCE Serial Number Electrostatic Discharge The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts. The Service (1) serial number is located on the back of the chassis above the voltage select Considerations switch and inside of the front door on the base directly below the Front I/O connectors.
  • Page 30 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Left Easy Access Panel Electrostatic Discharge Removal Service Considerations...
  • Page 31 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Right Easy Access Panel Electrostatic Discharge Removal Service Considerations...
  • Page 32 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Memory Module (DIMM) Electrostatic Discharge Perform preparation Service procedures.
  • Page 33 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Removal & Jumper & Switch Home Specifications Replacement Information REMOVAL & REPLACEMENT Replacing the Memory Module (DIMM) To replace the DIMM, follow the procedure below.
  • Page 34 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Top Access Cover Electrostatic Discharge Removal Service Considerations Perform preparation procedures.
  • Page 35 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Rear Access Panel Electrostatic Discharge Removal Service Considerations Perform the preparation procedures.
  • Page 36 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Fax/modem Electrostatic Discharge Removal Service Considerations Perform preparation procedures.
  • Page 37 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Mass Storage Devices - Index Page Electrostatic Discharge Drive Cage...
  • Page 38 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Hard Drive Mass Storage Devices CD or DVD CD-RW Drive Removing the Drive Cage Assembly 3.5"...
  • Page 39 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Hard Drive Mass Storage Devices CD or DVD CD-RW Drive Removing the Drive Cage Assembly, continued 3.5"...
  • Page 40 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Hard Drive Mass Storage Devices CD or DVD and CD-RW Drive Removing the Drive Cage Assembly, continued 3.5"...
  • Page 41 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT CD or DVD and CD-RW Drive Removing the Mass Storage Devices Hard Drive Removing the CD or DVD and CD-RW Drive 3.5"...
  • Page 42 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT CD or DVD and CD-RW Drive Mass Storage Devices Hard Drive Removing the CD or DVD and CD-RW Drive, continued 3.5"...
  • Page 43 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT CD or DVD CD-RW Drive Mass Storage Devices Hard Drive Removing the CD or DVD and CD-RW Drive, continued 3.5"...
  • Page 44 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Hard Drive Removing the Mass Storage Devices CD or DVD and CD-RW Drive Removing the Hard Drive 3.5"...
  • Page 45 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Hard Drive Mass Storage Devices CD or DVD and CD-RW Drive Removing the Hard Drive, continued 3.5"...
  • Page 46 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Hard Drive Mass Storage Devices CD or DVD and CD-RW Drive Removing the Hard Drive, continued 3.5"...
  • Page 47 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Hard Drive Mass Storage Devices CD or DVD and CD-RW Drive Removing the Hard Drive Bracket 3.5"...
  • Page 48 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT 3.5" Diskette Drive Removing the Mass Storage Devices Hard Drive Removing the Diskette Drive...
  • Page 49 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Mass Storage Devices Removing the Diskette Drive, continued Remove (1) two screws on each side of...
  • Page 50 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Power Supply/Fan Assembly Electrostatic Discharge Removal Service Considerations Perform preparation procedures.
  • Page 51 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the Power Supply/Fan Assembly, continued Removal Disconnect the Power Supply/Fan Assembly heatsink cable from the cable connected to the heatsink.
  • Page 52 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the Power Supply/Fan Assembly, continued Removal With the Drive Cage Assembly lying on a flat...
  • Page 53 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the I/O Board Electrostatic Discharge Service Considerations Removal Preparation Perform preparation procedures.
  • Page 54 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the I/O Board, continued Removal Remove (1) two screws from the front of the I/O Bracket and (2) push back on the I/O Bracket to remove from the chassis.
  • Page 55 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the LCD Display Broad Electrostatic Discharge Service Considerations Removal Preparation Perform preparation procedures.
  • Page 56 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the LCD Display Board, continued Removal Disconnect the LCD Display cable from the system board.
  • Page 57 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the LCD Display Board, continued Removal Replacement Remove (1) 2 screws from LCD...
  • Page 58 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Speaker Assembly Electrostatic Discharge Service Considerations Removal Preparation Perform preparation procedures.
  • Page 59 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the Speaker Assembly, continued Removal Replacement Remove (1) screw securing Speaker Assembly to the top of...
  • Page 60 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the System Board and Components - Index Page Electrostatic Discharge...
  • Page 61 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT Removing the System Board Removal Perform preparation procedures. Remove the Left Easy Access panel.
  • Page 62 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT System Board Components Removing the Heatsink/Processor Assembly Removal Perform preparation procedures. Remove the Left Easy Access panel.
  • Page 63 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT System Board Components Removing the Heatsink/Processor Assembly, continued Removal 5 Twist the heatsink/processor (clockwise) to remove the processor from the heatsink.
  • Page 64 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT System Board Components Removing the Real Time Clock Battery (RTC) Perform preparation procedures.
  • Page 65 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT System Board Components Removing the RTC Battery Pull out on the (1) socket lever and (2) lift the RTC battery out of the socket.
  • Page 66 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications REMOVAL & REPLACEMENT DISASSEMBLY SEQUENCE Removing the Chassis Base Electrostatic Discharge Removal Service Considerations Perform preparation procedures.
  • Page 67 Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG - INDEX PAGE NOTE: The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts. Mass storage devices Keyboard Cables Miscellaneous parts Standard & Optional Boards...

  • Page 68: Illustrated Parts Catalog

    Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG Mass storage devices Mass Storage Devices Cables Spare Part Description Spare Part No.
  • Page 69 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG Mass storage devices Miscellaneous Cables Cables Spare Part Description Spare Part No. Standard &...

  • Page 70: Standard And Optional Boards

    Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG Mass storage devices Standard and Optional Boards Cables Standard & Spare Part Description Spare Part No.
  • Page 71 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG Mass storage devices Fax/ Modem Cables Spare Part Description Spare Part No. Standard &...
  • Page 72 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG System unit Keyboard Mass storage devices Cables Standard & Optional Boards Fax/modem Keyboard...
  • Page 73 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG Mass storage devices Miscellaneous Parts Cables Spare Part Spare Part Standard & Description...
  • Page 74 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications ILLUSTRATED PARTS CATALOG Mass storage devices Return Kit Cables Spare Part Description Spare Part Number Standard &...
  • Page 75 ILLUSTRATED PARTS CATALOG System unit Documentation & Software Mass storage devices Description Spare Part Number Cables Compaq Presario Series - User's Guide Available online at Standard & www.compaq.com/athome/ Optional Quick Restore CD, U.S.- Model: EZ2200 and EZ2700 162948-001 Boards Quick Restore CD, Latin America - Model: EZ2200...
  • Page 76 ILLUSTRATED PARTS CATALOG Mass storage devices This section provides an illustrated parts breakdown and a reference for spare parts for the Compaq Presario EZ2000 Series Computers. Cables When requesting information or ordering spare parts for the Compaq Series Computers provide the Standard &...
  • Page 77 Troubleshooting Catalog Removal & Jumper & Switch Home Specifications Replacement Information SPECIFICATIONS - INDEX PAGE This section provides physical, environmental, and performance specifications for Compaq Series Personal Computers. CD or DVD and Mouse CD-RW drive Power Diskette drive Supply/Fan Assembly...
  • Page 78 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Illustrated Parts Product Description Troubleshooting Catalog Removal & Jumper & Switch Home Specifications Replacement Information PRODUCT DESCRIPTION - INDEX PAGE Model Specific Features Rear Connectors Connector pin assignments Digital Dashboard Power Cord Set...

  • Page 79: Product Description

    Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and Features Compaq Presario EZ2000 Series Standard Configuration Digital Dashboard CD/CD- Model Processor Hard Drive RW/DVD Modem CPU Controls Drive...
  • Page 80 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and Features Digital Dashboard Digital Dashboard 1 E-Mail Waiting Indicator CPU Controls 2 Sleep Mode Indicator...
  • Page 81 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and Features CPU Controls and Lights Digital 1 DVD or CD Drive Eject Button...
  • Page 82 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and Features Right Easy Access Panel Digital Dashboard 1 Right Easy Access Panel Release Button...
  • Page 83 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and Left Easy Access Panel Features Digital 1 Left Easy Access Panel Release Button...
  • Page 84 Compaq.com - Compaq Presario Maintenance and Service Guide - Series United States December 10, 2002 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION...
  • Page 85 Maintenance and Service Guide Compaq Presario EZ2000 Series Computers Product Description Troubleshooting Illustrated Parts Catalog Home Removal & Replacement Jumper & Switch Information Specifications PRODUCT DESCRIPTION Models and Features Rear CPU Connectors Digital Dashboard USB Port (2) CPU Controls and Lights...

  • Page 86: Power Cord Set Requirements

    Power cord sets for use in other countries must meet the requirements of Right Easy the country where you use the computer. For more information on power Access Panel cord set requirements, contact your Compaq authorized dealer, reseller, or service provider. Left Easy Access Panel...

This manual is also suitable for:

Presario 5400 seriesPresario ez2000 series

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