Frequently Asked Questions
Problem
The sensor control
lights up red. A vacu-
uming process cannot
be started.
There is a film of oil on
the glass lid and in the
drawer.
The vacuum-sealing
process is canceled af-
ter 2 minutes. A signal
sounds and the sym-
bol lights up red.
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Possible cause and solution
When vacuum-sealing food, moisture got into the oil-
circulation system in the vacuum pump. When the
sensor control lights up red, the drawer is locked
and cannot be used again.
Carry out a drying cycle (see "Cleaning and care –
Carrying out a drying cycle").
The oil in the vacuum pump has become extremely
hot.
Clean the drawer and leave it to cool down for
1 hour before starting another vacuuming process.
When carrying out a number of consecutive vacu-
uming processes, wait a minimum of 2 minutes
between each process to prevent the oil from
overheating again.
If the fault occurs again, contact Miele Technical
Service.
The required final vacuum could not be achieved.
Switch the drawer off and back on again.
Start the vacuum-sealing process again with a
lower vacuum setting if necessary.
After intensive use of the drawer, the oil in the vac-
uum pump has become extremely hot.
Allow the drawer to cool for 1 h before starting an-
other vacuum-sealing process.
When carrying out a number of consecutive vac-
uum-sealing processes, wait for a minimum of
2 minutes between each process. This prevents
the oil from overheating again.