Summary of Contents for Compaq Prosignia 150 Series
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Welcome to the Maintenance & Service Guide (MSG) for the Compaq Prosignia 150. This is an online guide designed to serve the needs of those whose job it is to repair Compaq products.
Index Page Product Description This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Prosignia Series Portable Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Prosignia Series Portable Computers without notice.
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CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. Ó 1999 Compaq Computer Corporation.
MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog This chapter covers the following specifications of Compaq Prosignia Series Portable Computers. Click on a link to go to a particular specification: Revised: September 16, 1999 for Prosignia 150 Series Computer...
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4.5 hours premature Pack In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.
Buttons Front Bezel Lights Left Side Components Right side Components Bottom of Unit Rear Connectors Power Managing Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Product Description Index Page Battery Pack Removal & Replacement...
MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog This section helps identify the number associated with each item(s) for the Compaq Prosignia Series Portable Computers. These Numbers are used to order replacement System Unit Mass Storage Devices...
MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog This section covers troubleshooting information for the Compaq Prosignia Series Portable Computers. The basic steps in troubleshooting include: >Preliminaries >Clearing 1. Follow the CMOS >Power-on 2. Run the Self-test 3.
>Speakers >Diskette Drive >Fan Assembly >System Board >Dipswitch Settings >Memory Module Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Removal & Replacement Serial Number Location Battery Pack Removal & Replacement Report the computer serial...
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The following links are preliminary instructions which should be read before continuing with the Removal & Replacement section of this Guide. Please read the following pages before servicing your computer: Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Removal &...
Removing DIPS from Styrofoam Removing bubble pack from PCBs Packing PCBs in foam-lined box NOTE: 700 volts can degrade a product. Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Electrostatic Discharge Generating Static Relative Humidity...
The screws used in the computer are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.
Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling the plastic parts, use care. Apply pressure only at the points designated in the maintenance instructions. Revised: September 16, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Preface -or- Notice...
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Index Page Product Description Revised: September 16, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Preface -or- Notice Specifications Illustrated Parts Catalog Troubleshooting Removal & Replacement ZIF Connector The computer uses a zero insertion force (ZIF) connector for the keyboard cable to the system board.
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Cable Position for the 4.3 or 6.4 GB Drives Cables and Connectors.
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Cable Position for the CD or DVD Drive Back to Cables and Connectors.
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Cable Position for the Diskette Drive Cables and Connectors. Back to...
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Cable Position for the Speaker Assembly Cables and Connectors. Back to...
To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Prosignia Series Portable Computers into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
8. Remove the 9. Remove the 10. Remove the 11. Remove the 12. Remove the 13. Remove the 14. Disconnect the Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Removal & Replacement System Board steps: When replacing the system board remove the memory module on the system board.
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement System Board 15. Remove five standoffs from the system board. Next Step...
MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement CD/DVD Drive 16. Remove two screws from the DVD or CD Drive mounting...
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MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Removal & Replacement System Board Battery Pack Removal & Replacement 17. Remove three screws from the system board.
>Left Side Components >Right side Components >Bottom of Unit >Rear Connectors >Power Managing Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Product Description Left Side Components Battery Pack Removal & Replacement 1. PC Card...
>Left Side Components >Right side Components >Bottom of Unit >Rear Connectors >Power Managing Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Product Description Features & Controls Battery Pack Removal & Replacement 1. Display 2. Power...
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>Left Side Components >Right side Components >Bottom of Unit >Rear Connectors >Power Managing Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Illustrated Parts Catalog Troubleshooting Product Description Front Bezel Buttons Battery Pack Removal & Replacement 1.
Lights >Left Side Components >Right side Components >Bottom of Unit >Rear Connectors >Power Managing Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Product Description Front Bezel Lights Battery Pack Removal & Replacement Power Light...
>Left Side Components >Right side Components >Bottom of Unit >Rear Connectors >Power Managing Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Illustrated Parts Catalog Troubleshooting Product Description Right Side Components Specifications Battery Pack Removal & Replacement 1.
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>Left Side Components >Right side Components >Bottom of Unit >Rear Connectors >Power Managing Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Illustrated Parts Catalog Troubleshooting Product Description Bottom of Unit Specifications Battery Pack Removal & Replacement 1.
>Left Side Components >Right side Components >Bottom of Unit >Rear Connectors >Power Managing Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Illustrated Parts Catalog Troubleshooting Product Description Rear Connectors Specifications Battery Pack Removal & Replacement 1. AC Adapter 2.
You can select Sleep mode instead of turning off the computer when you have finished using it. This allows the computer to wake up faster than turning it completely off and saves power over the active (On) mode. Compaq Prosignia Series Notebook computers have two levels of sleep, Hibernation and Sleep.
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Index Page Product Description Revised: September 16, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Preface -or- Notice Specifications Illustrated Parts Catalog Troubleshooting Removal & Replacement System Board 18. Pull the PCMCIA eject lever out (straight), lift up the right side of the system board and pull forward to remove the system board from the chassis.
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Drive >Fan Assembly >System Board >Dipswitch Settings >Memory Module Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Removal & Replacement Processor Dipswitch Settings . Settings 6-10 vary by model and should and SW3 ) on the system board are correct for the computer...
>Speakers >Diskette Drive >Fan Assembly >System Board >Dipswitch Settings >Memory Module Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Illustrated Parts Catalog Troubleshooting Removal & Replacement Memory Module Specifications Battery Pack Removal & Replacement To remove...
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Memory Module 4. Pull side levers to release the memory module and unplug...
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MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Removal & Replacement Fan Assembly Battery Pack Removal & Replacement To remove the fan gasket, pull it away from the fan.
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Removing CPU Cover 8. Remove four screws located on the top of the Upper CPU cover.
MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Display Panel Assembly 7. Disconnect the diplay panel assembly's flex data...
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MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Removal & Replacement Display Panel Assembly Battery Pack Removal & Replacement 9. Close the display...
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Display Panel Assembly 10. Support the back of the display panel...
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MAINTENANCE & SERVICE GUIDE Index Page Product Description Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Illustrated Parts Catalog Troubleshooting Removal & Replacement Display Panel Assembly Specifications Battery Pack Removal & Replacement 11. Remove the connector...
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Modem 6. Disconnect the modem cable from the modem. To replace the modem, reverse the previous procedures.
MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement CD or DVD Drive 6. Remove two screws from the base...
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement CD or DVD Drive 7. Disconnect the DVD or CD drive...
MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Hard Drive 5. Disconnect the hard drive data cable from the hard drive and remove from the chassis.
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Hard Drive To remove the hard drive mounting bracket, complete the...
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2. Insert a small blade screw driver into the top slot opening on the processor and push away from the display to lock the processor. Return to Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Removal &...
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Keyboard 5. Disconnect the flex cable from the ZIF connector on the...
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MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Removal & Replacement Touchpad Assembly Specifications Battery Pack Removal & Replacement 4. Turn the computer over (right side up),...
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MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Index Page Preface -or- Notice Specifications Battery Pack Product Description Illustrated Parts Catalog Troubleshooting Removal & Replacement Removal & Replacement Batery Pack 2. Pull down on the battery pack tab pull the battery pack from the chassis.
7. Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source. When the preliminary steps are completed, you are ready to run POST. Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice...
Probable Cause Disk 0 failed to respond Hard drive format error Probable Cause Hard drive controller failure Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Troubleshooting Power-on Self Test (POST) Power-On Self-Test Messages 102-System Board Failure Recommended Action Replace the system board.
>Clearing CMOS >Power-on Self-test Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system >Compaq Diagnostics information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version >Diagnostic...
MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify >Preliminaries possibly defective subassemblies. >Clearing CMOS The following tables list error codes, a description of the error condition, >Power-on...
Verify that all required changes have been made to the AUTOEXEC.BAT file. Verify that all printer drivers have been installed for each application. Revised: September 16, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Preface -or- Notice Specifications...
(POST) is incorrect. "Out of Memory" message is displayed on the screen or insufficient memory error occurs during operation. Revised: September 16, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Preface -or- Notice Illustrated Parts Catalog Troubleshooting Troubleshooting...
Windows. Cursor skips or moves abnormally when using the Touch Pad. Revised: September 16, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 150 Series Computer Preface -or- Notice Specifications Illustrated Parts Catalog Troubleshooting...
IRQ9 IRQ10 IRQ10 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ14 IRQ15 IRQ15 Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Specifications System Interrupts System Function System timer Standard 101/102-Key or Microsoft Natural Programmable interrupt controller...
>Battery Pack >Diskette Drive >Hard Drives >CD/DVD Drives >Modem >AC Adapter >Pin Assignments Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Specifications System DMA System Function ESS SOLO-1 DOS Emulation Standard Floppy Disk Direct memory access Battery Pack Removal &...
- x6FDF Alias of RAGE LT PRO AGP 2X (English) x6FF6 - x6FF6 Alias of ALi M5229 PCI Bus Master IDE Controller x6FF6 - x6FF6 Alias of Primary IDE controller (dual fifo) Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications...
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Drives >Modem >AC Adapter >Pin Assignments Character Display Total Power Consumption Number of Colors Character Display Total Power Consumption Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Specifications Display Dimensions: Height Width Diagonal Size Mounting...
(typical reads including Physical Configuration Sectors per track Bytes per sector Logical Configuration Sectors per Track Bytes per sector Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Specifications Hard Drives 4.0 GB Hard Drive Capacity...
Access Times (typical, including Audio Output Level Headphone Cache Buffer Sustained Data Transfer Startup Time Stop time Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Specifications CD/DVD Drives 24X Max CD-ROM Drive CD-DA, CD-ROM, CD-ROM XA,...
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Drive >Hard Drives Command >CD/DVD Drives Cable >Modem >AC Adapter >Pin Assignments Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Specifications Modem ITU v.90~6 standard Full ITU-T V.34 compliance Full compliance with: V.21, V.22, V.22bis, V.23, V.32, V.32bis, Bell...
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>Diskette Drive >Hard Drives >CD/DVD Drives >Modem >AC Adapter >Pin Assignments Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Troubleshooting Specifications AC Adapter 0.7 lbs/ 0.32 kg 90 to 264 VAC RMS 1.5 A RMS...
Illustrated Parts Catalog Connector Pin Assignments This appendix provides connector pin assignment tables for Compaq Compaq Prosignia 150 Portable Computers. For more information on connectors, refer NOTE: The signals in all tables of this appendix are considered active high unless...
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- xFFDF Alias of RAGE LT PRO AGP 2X (English) xFFF6 - xFFF6 Alias of ALi M5229 PCI Bus Master IDE Controller xFFF6 - xFFF6 Alias of Primary IDE controller (dual fifo) Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications...
MAINTENANCE & SERVICE GUIDE Index Page Product Description Illustrated Parts Catalog Obtain the following information before contacting Compaq Reseller Support: >Preliminaries Product name >Clearing CMOS Product serial number >Power-on Purchase date Self-test Conditions under which the problem occurred >Compaq Diagnostics Any error messages that have occurred >Diagnostic...
>Cable Kit >Hardware Kit >Plastics Kit >Display Assembly >Miscellaneous Parts >Documentation & Software Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Specifications Illustrated Parts Catalog Troubleshooting Illustrated Parts Catalog System Unit Battery Pack Removal & Replacement...
Suffix Month -001 January -007 July -002 February -008 August -003 March -004 April -005 May -006 June Revised: September 16, 1999 for Prosignia 150 Series Computer Preface -or- Notice Troubleshooting Illustrated Parts Catalog Documentation & Software Spare Part Number...