Summary of Contents for Compaq 195294-001 - ProLiant - ML370R
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ProLiant ML370 Generation 2 Server Setup and Installation Guide First Edition (May 2001) Part Number 203510-001 Compaq Computer Corporation...
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All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Contents About This Guide Text Conventions......................xi Symbols in Text......................xii Symbols on Equipment....................xii Rack Stability ......................xiii Getting Help ......................xiii Compaq Technical Support ................xiii Compaq Website....................xiv Compaq Authorized Reseller................xiv Chapter 1 Server Features Overview ......................... 1-1 Standard Features..................... 1-4 Processor......................
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Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Server Features continued Server Configuration and Management ..............1-11 Integrated Features..................1-12 Software Tools and Utilities ................1-12 Security Features....................1-14 Diagnostic Tools ....................1-15 Chapter 2 Planning the Server Installation Optimum Environment ....................
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Contents v Installing Hardware Options continued Smart Array 5i Controller ..................3-53 Remote Insight Lights-Out Edition Options ............3-53 Chapter 4 Installing the Rack Server Rack and Server Installation Guidelines..............4-2 Server Installation Procedures ................. 4-3 Measuring with the Template ................4-3 Installing Cage Nuts in the Rack Frame ............
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Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Chapter 6 Smart Array 5i Controller Features ........................6-1 Preparing for Installation ..................6-2 Removing PCI Expansion Boards..............6-3 Removing the Center Wall................6-5 Installing the Smart Array 5i Controller ..............6-7 Cabling the Smart Array 5i Controller..............
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ROM Legacy USB Support ................... 9-11 SmartStart for Servers CD ..................9-11 SmartStart Diskette Builder ................... 9-12 SmartStart Scripting Toolkit.................. 9-13 Compaq Insight Manager XE ................9-14 Compaq Diagnostics Utility................... 9-15 Automatic Server Recovery-2 ................9-15 Integrated Management Log.................. 9-15 Viewing the Log .....................
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Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers............. A-1 Federal Communications Commission Notice............A-1 Class A Equipment ..................A-2 Class B Equipment................... A-2 Declaration of Conformity for Products Marked with the FCC Logo –...
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Contents ix Appendix E LED Indicators and Switches System LEDs ......................E-1 Front Panel LEDs ..................... E-2 Hot-Plug SCSI Hard Drive LEDs..............E-3 PCI Hot Plug LEDs ..................E-7 RJ-45 Connector LEDs..................E-8 Rear Unit Identification LED Switch ............... E-9 Hot-Plug Power Supply LEDs................
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support A technical support specialist will help you diagnose problems or guide you to...
Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest Compaq Technical Support Phone Center.
PCI bus architecture, 133-MHz front-side bus processing, online spare memory support, hot-plug redundant power and cooling options, and rapid deploy rails for Compaq, Telco and third-party racks. This enhanced feature set provides the customer with superior performance, higher levels of availability, and simplified setup and serviceability.
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Redundant hot-plug fans (optional) 1+1 redundant hot-plug power supplies (optional) Support for Remote Insight Lights-Out Edition options Support for Compaq, Telco, and third-party rack solutions Comprehensive and flexible customer support programs through Compaq customer service and the Compaq service support website: www.compaq.com/services...
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Server Features 1-3 The following illustrations contrast and compare the ProLiant ML370 Generation 2 tower and rack servers. Figure 1-1. Compaq ProLiant ML370 Generation 2 tower server Figure 1-2. Compaq ProLiant ML370 Generation 2 rack server...
Removable media area Hot-plug SCSI hard drive cage Standard Features The features described in this section are standard on all Compaq ProLiant ML370 Generation 2 servers, unless otherwise specified. Processor Compaq ProLiant ML370 Generation 2 servers support the following advanced processor features:...
System memory expandable to 6 GB Support for online spare memory Expansion Slots Compaq ProLiant ML370 Generation 2 servers provide support for installing or connecting peripheral components through six expansion slots. The expansion slots on the system board are configured as follows:...
Standard Network Interface Controller The NIC provided with your ProLiant ML370 Generation 2 server is an Integrated Compaq NC3163 Fast Ethernet NIC with the following features: Dual 10/100 Mb/s data transfer rate integrated on a PCI local bus Auto-sensing LAN capable at either 10 or 100 Mb/s...
Server Features 1-7 Storage Media Compaq ProLiant ML370 Generation 2 servers house up to ten internal storage media devices in the removable media drive area and hot-plug SCSI hard drive cage. Tape, Diskette, and CD-ROM Drives The standard configuration for the removable media area includes:...
1280 × 1024 non-interlaced resolution at 16M colors or up to 1600 × 1200 resolution at 65K colors Support for SVGA, VGA, and EGA graphics resolution 8-MB SDRAM video memory Compaq ROM features include: Redundant ROM support Integrated RBSU support...
Remote ROM flash support Legacy support for USB devices including keyboard and mouse System Health Monitoring In Compaq ProLiant ML370 Generation 2 servers, system health is monitored by internal and external system health LEDs controlled with hardware and software, including:...
Pre-Failure Warranty Three-Year, On-Site, Limited Global Warranty Compaq covers the cost of all necessary parts and labor for onsite or carry-in service during the specified warranty periods. Under the global warranty, product warranty terms at the time of purchase are honored in any country where Compaq has a service presence.
Server Features 1-11 IMPORTANT: Customers moving Compaq products between certain countries or regions are asked to provide information needed to ensure that Compaq is prepared to provide the required level of warranty service in the destination country. For information on the...
USB support, the ROM supports USB devices including keyboard and mouse. For information about operating systems currently providing USB support, refer to the operating system support matrix on the Compaq website: ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf Software Tools and Utilities Compaq SmartStart...
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Automatic Server Recovery-2 (ASR-2) ASR-2 enables the server to boot automatically from either the operating system or from Compaq utilities. If there is a critical system failure, ASR-2 automatically restarts the server and can be configured to page a designated system administrator.
CAUTION: Unlock the front bezel before attempting to remove the access panel. Failure to do so causes damage to the server. Power supply lock slots Figure 1-4. Power supply locks Software Power-on password Administrator password Network server mode Compaq QuickLock Diskette drive control Diskette write control Diskette boot control...
Diagnostic Tools Software and firmware diagnostic tools available for Compaq ProLiant ML370 Generation 2 servers include: Power-On Self-Test (POST) Diagnostics (DIAGS) Compaq ROMPaq utilities For additional information about Compaq diagnostic tools, refer to the Documentation CD that ships with your server.
ProLiant ML370 Generation 2 server, plan your operating environment before beginning server installation. Figure 2-1. Compaq ProLiant ML370 Generation 2 server installed in a rack This chapter discusses site preparation and guidelines for ProLiant ML370 Generation 2 rack and tower server installation including:...
Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to the rear of another rack or row of racks. Compaq servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be...
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Series and third-party racks for additional guidelines on meeting airflow requirements. CAUTION: When using a Compaq 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) and P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling to prevent damage to the equipment.
2-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Power Requirements WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority that has jurisdiction over your facility’s wiring and installation requirements.
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Compaq recommends the use of a power distribution unit (PDU) that is either permanently wired to the building branch circuit or includes a nondetachable cord wired to an industrial-style plug.
The Rack Builder Pro Configuration Tool and Rack Products Documentation information is available on the Compaq website: www.compaq.com/rackbuilder/ The rack resource kit with Rack Resource CD ships with all Compaq racks. A summary of the content of each CD follows: Rack Builder Pro Configuration Tool This information enables you to simulate potential Compaq rack configurations based on your input.
Planning the Server Installation 2-7 Rack Warnings and Cautions Before installing your rack, carefully review the following warnings: WARNING: To reduce the risk of personal injury or equipment damage, always ensure that the rack is adequately stabilized before extending a component outside the rack.
2-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Server Warnings and Cautions Before installing your server, carefully review the following warnings and cautions: WARNING: This product is very heavy. To reduce the risk of personal injury or...
Unpack the server box and locate the materials and documentation necessary for installing your server. All of the rack-mounting hardware necessary for installing the ProLiant ML370 Generation 2 rack server into a Compaq rack is included with your server. The contents of the rack server box provided with your server include the...
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2-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Before beginning rack installation, ensure you that you have all of the components shown in the following illustration. Figure 2-2. Rack-mounting hardware Table 2-1 Rack Mounting Hardware Item Description...
Optional Installation Service You may choose to have Compaq install your system. The installation service can be can be purchased as a Compaq CarePaq™ packaged service or as a customized service agreement to meet your specific requirements. Some of the...
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Compaq website: www.compaq.com/services/carepaq/us/install/ For worldwide ordering information, refer to the Compaq website: www.compaq.com/services/carepaq/install/ Compaq optional rack installation services can be customized to meet your specific rack installation requirements or can be ordered as a Compaq CarePaq packaged service.
Compaq ProLiant ML370 Generation 2 servers. For complete instructions, refer to the installation documentation that ships with each option kit. Refer to the following illustrated guides to install Compaq options: Hardware installation and configuration poster that ships with your...
3-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide CAUTION: Always ensure that equipment is properly grounded before beginning any installation procedure. Electrostatic discharge resulting from improper grounding can damage electronic components. For more information, see Appendix B, “Electrostatic Discharge.”...
Hot-plug SCSI hard drive cage Unlocking and Opening the Front Bezel Compaq ProLiant ML370 Generation 2 tower servers have a removable front bezel. To access the hard drive cage and removable media area, first unlock and open the bezel door. You must also unlock the bezel before removing the access panel.
Figure 3-3. Opening the front bezel (tower server) Opening the Media Door Compaq ProLiant ML370 Generation 2 rack servers include a media door on the front bezel. Use this door for quick access to the diskette drive and system serial number.
The serial number for your tower or rack server is placed on the front and rear panels for quick reference. Use this number when you contact a Compaq authorized service provider. Figure 3-5. Locating serial numbers (tower server) Table 3-2...
3-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Locating the Torx T-15 Tool A Torx T-15 tool is provided with your tower or rack server and is located on the rear panel. Use this tool to assist with installing options as directed in your option documentation.
Installing Hardware Options 3-7 WARNING: When performing non-hot-plug operations, you must power down the system. However, it may be possible to leave the server powered up when performing other operations, such as hot-plug installations or troubleshooting. Use the procedures in this chapter and in Chapter 2, “Planning the Server Installation,”...
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3-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Rack Server Figure 3-8. Front panel components of the rack server Table 3-4 Front Panel Components of the Rack Server Item Description Item Description UID switch and LED Power button/LED assembly...
Installing Hardware Options 3-9 Rear Panel Components Use the following figures and tables to locate components on the rear panel of the ProLiant ML370 Generation 2 tower and rack servers. Tower Server Figure 3-9. Rear panel components of the tower server Table 3-5 Rear Panel Components of the Tower Server Item...
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3-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Rack Server Figure 3-10. Rear panel components of the rack server Table 3-6 Rear Panel Components of the Rack Server Item Description Item Description PCI expansion slots Serial connector B...
Installing Hardware Options 3-11 System Board Components Use the following figure and table to locate system board components on Compaq ProLiant ML370 Generation 2 servers. Figure 3-11. System board components Table 3-7 System Board Components Item Description Item Description Smart Array 5i Controller...
3-12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Table 3-7 System Board Components continued Item Description Item Description PCI expansion slot 4 SCSI connector B (64-bit/33-MHz) PCI expansion slot 5 SCSI connector A (64-bit/33-MHz) PCI expansion slot 6...
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Installing Hardware Options 3-13 2. For ProLiant ML370 Generation 2 servers deployed in rack configurations, press the UID switch on the server front panel to illuminate the blue front and rear UID LEDs. The UID LED remains blue as long as power is connected to the server and until you press the UID switch again.
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3-14 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Press the Power On/Standby button to power down the server. The system power LED turns amber when the server is powered down in this manner to indicate that auxiliary power is still present in the system.
Installing Hardware Options 3-15 Removing the Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: Do not operate the server for any length of time without the access panel installed.
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3-16 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Press down on the latch to unlock the access panel 4. Continue to hold the latch down while you slide the access panel toward the rear of the server Figure 3-14.
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Installing Hardware Options 3-17 2. Loosen the two thumbscrews that secure the bezel to the front of the rack 3. Slide the server out from the rack until the sliding rails lock Figure 3-15. Sliding the server out of the rack 4.
3-18 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide NOTE: Use the system configuration labels on the inside of the access panel to locate system components and settings. After installing hardware options for your ProLiant ML370 Generation 2 rack server, replace the access panel.
Compaq authorized service provider. Installing a Second Processor with Heatsink Compaq ProLiant ML370 Generation 2 servers support the installation of a second Intel Pentium III processor for enhanced availability. Processor option kits available for your ProLiant ML370 Generation 2 server include an Intel Pentium III processor with heatsink and a power processor module (PPM).
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3-20 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Observe the warnings and cautions provided in the option kit documentation and in this guide. To install the processor and heatsink assembly: 1. Power down the server and remove the access panel as described in this chapter.
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Installing Hardware Options 3-21 3. Raise the processor socket lever to open the socket 4. Place the processor into the socket . Use the processor socket guide posts to align the processor. Figure 3-18. Installing the processor and heatsink assembly 5.
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3-22 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide NOTE: The processor and sockets are keyed to fit one way only. 6. Lift the heatsink retaining clip over the rear edge of the socket and hook underneath the socket tabs.
When you power up and configure the server for the first time, use RBSU to enable online spare memory support. For additional information about using RBSU option menus, see Chapter 9, “Server Configuration and Utilities.” CAUTION: Use only Compaq DIMMs. DIMMs from other sources are known to adversely affect data integrity.
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3-24 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide IMPORTANT: DIMMs must be installed in pairs so that both slots in the bank are populated. Compaq ProLiant ML370 Generation 2 servers support two types of memory configurations: Standard memory configuration for maximum performance with up to...
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Installing Hardware Options 3-25 Identifying DIMM Slots Use the following figure and table to identify DIMM slots on the ProLiant ML370 Generation 2 server system board. The slots are numbered sequentially (1 through 6), and the paired banks are identified by the letters A, B, and C.
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Install DIMMs into both slots within a single bank. To ease successive DIMM installation, upgrade memory by installing DIMM pairs into banks in sequential bank order, starting with bank B. CAUTION: Use only the Compaq DIMMs supported for your server. DIMMs from other sources are known to adversely affect data integrity.
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The following table lists the 2 1 interleaving DIMM option kits available from Compaq for use with your ProLiant ML370 Generation 2 server. Use the option kit part number when you order additional memory for your server. Use the spare and component part numbers for reference when you order replacement parts or when you contact a Compaq authorized service provider.
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3-28 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide CAUTION: Electrostatic discharge can damage electronic components. Properly ground yourself before beginning any installation procedure. See Appendix B, “ Electrostatic Discharge,” for more information. To install a DIMM in an available DIMM slot: 1.
See Chapter 9, “Server Configuration and Utilities,” for additional information. Hot-Plug SCSI Hard Drives Compaq ProLiant ML370 Generation 2 servers provide support for up to six internal hot-plug SCSI hard drives or four drives and one Compaq Universal Hot-Plug Tape Drive.
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3-30 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Before installing or configuring additional hard drives, use the following figures to identify the SCSI ID for each slot. Figure 3-25. SCSI hard drive slot locations and IDs (tower server) Figure 3-26.
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Installing Hardware Options 3-31 To remove a hard drive blank: 1. Grab the two thumb tabs and squeeze them together to release the locking mechanism 2. Pull the blank out of the drive bay 3. Store the hard drive blank for reuse at a later time. Figure 3-27.
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3-32 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Installing a Hot-Plug SCSI Hard Drive To install a hot-plug SCSI hard drive: 1. Identify an available slot with the next lowest SCSI ID number. See “Front Panel Components” in this chapter.
Refer to your option kit documentation for specific drive instructions or guidelines. IMPORTANT: Compaq SCSI non-hot-plug cables are terminated. Remove all terminating jumpers from third-party SCSI devices before installing them in your Compaq ProLiant ML370 Generation 2 server. Removing Bezel Blanks Before installing an optional internal media device in the removable media cage, you must remove a bezel blank.
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3-34 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Press and hold the sliding media latch to release the blanks while pushing the blanks from behind to remove NOTE: Removing both bezel blanks is not always necessary, but makes installation and cabling easier.
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Installing Hardware Options 3-35 2. Use the Torx T-15 tool provided with your server to remove the four installation screws from the bezel blanks. Figure 3-30. Removing installation screws from a bezel blank 3. Insert the drive into the bezel blank tray 4.
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3-36 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 5. Slide the device part of the way into the bay. Figure 3-32. Installing the non-hot-plug hard drive in the media area 6. Connect the power cable to the hard drive 7.
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Installing Hardware Options 3-37 9. Reinstall the bezel blank and the CD-ROM drive, if needed. NOTE: If the second media bay is already populated with an optional drive, store the extra bezel blank for use at a later time. 10. Install other hardware options as needed or reinstall the access panel. 11.
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3-38 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Slide the device part of the way into the bay. Figure 3-35. Installing a half-height media device 4. Connect the 4-pin power cable to the half-height drive 5. Connect the 3-device SCSI cable to the half-height drive Figure 3-36.
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Installing Hardware Options 3-39 6. Slide the media drive fully into the bay until it is seated securely. 7. Reinstall the bezel blank, if the second bay is not populated, and CD-ROM drive. NOTE: If the second media bay is already populated with an optional drive, store the extra bezel blank for use at a later time.
3-40 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Redundant Hot-Plug Fans Compaq ProLiant ML370 Generation 2 servers support redundant hot-plug fans to provide proper airflow to the system. In the standard configuration, three fans cool the system. If any one of the primary fans fails, the system monitors the fan status and shuts down to prevent any thermal damage to components.
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Installing Hardware Options 3-41 Table 3-12 System Fan Locations continued Item Description Redundant I/O Fan 6 Redundant CPU Fan 2 Redundant CPU Fan 4 Fan failure is indicated by amber LEDs located on each hot-plug fan and is also reflected on the front panel internal health LED. The internal health LED shows red in nonredundant mode and amber in redundant mode for fan failures.
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3-42 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Loosen the two thumbscrews on the redundant fan cage retaining bracket 4. Remove the bracket from the chassis IMPORTANT: Do not discard the fan cage retaining bracket. The bracket is required for proper fan operation.
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Installing Hardware Options 3-43 6. Reinstall the redundant fan cage retaining bracket 7. Tighten both thumbscrews to secure the bracket and cage Figure 3-41. Installing the redundant fan cage retaining bracket Installing Hot-Plug Fans After the redundant fan cage is installed, insert two of the hot-plug fans into the redundant fan cage and one fan into the redundant slot on the fan cage along the center wall.
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3-44 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Repeat step 2 to install a second hot-plug fan in the redundant fan cage. Figure 3-42. Installing hot-plug fans in the redundant fan cage 4. Repeat step 2 to install the third hot-plug fan into the available slot in the fan cage along the center wall.
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Installing Hardware Options 3-45 Replacing Hot-Plug Fans When the optional fan cage and all three redundant fans are installed, individual fans can be hot-swapped at any time as follows: 1. To remove a fan, squeeze the hot-plug fan handles together 2.
3-46 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Redundant Hot-Plug Power Supply Compaq ProLiant ML370 Generation 2 servers support a second hot-plug power supply to provide redundant power to the system in the event of a failure in the primary power supply. You can install or replace a second hot-plug power supply without powering down the server.
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Installing Hardware Options 3-47 2. Remove the two Torx T-15 screws 3. Remove the power supply blank NOTE: Your ProLiant ML370 Generation 2 server ships with a Torx T-15 tool attached to the rear panel. Figure 3-46. Removing a power supply blank 4.
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3-48 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 6. Insert the power cord in the redundant power supply. 7. Use the power cord management clip on the power supply to secure the cord and form a service loop, if needed.
Installing Hardware Options 3-49 PCI Expansion Boards Compaq ProLiant ML370 Generation 2 servers support installation of up to six PCI expansion boards in the PCI expansion slot area. The slot configuration consists of two PCI Hot Plug expansion slots and four PCI expansion slots.
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3-50 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Removing an Expansion Slot Cover Before installing an expansion board in an empty PCI expansion slot, remove the metal slot cover. CAUTION: Always power down the server before installing a non-hot-plug expansion board.
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Installing Hardware Options 3-51 IMPORTANT: Retain the slot cover for later use. PCI expansion slots must be populated with either an expansion board or a slot cover to maintain proper temperature conditions. Installing a Non-Hot-Plug Expansion Board CAUTION: To avoid the risk of damage to your system or non-hot-plug expansion boards, remove all AC power cords before installing or removing non-hot-plug expansion boards.
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3-52 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 4. Press down on the expansion board to seat it in the slot 5. Press the PCI slot release lever down until it clicks into place to lock the slot Figure 3-52.
PCI video functions. This option enables you to use a standard Web browser and Compaq Insight Manager to access and manage your server remotely from any console on the network, regardless of the state of the host operating system.
Chapter Installing the Rack Server This chapter provides information and instructions for installing your Compaq ProLiant ML370 Generation 2 rack server. The installation sequence includes: Measuring the rack with the template Installing cage nuts in the rack frame Installing server rails...
4-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide The following illustration shows a ProLiant ML370 Generation 2 server installed in a Compaq rack. Install heavier devices, such as UPS units, in the lower rack positions. Figure 4-1. ProLiant ML370 Generation 2 server installed in the rack You can choose the optional installation service from Compaq to install your rack products.
Installing the Rack Server 4-3 Server Installation Procedures To install your rack server into a Compaq rack, complete all of the installation procedures. CAUTION: For Compaq Series 7000 racks, you must install highly ventilated rack door inserts to provide proper front-to-back airflow and cooling.
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4-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Use the rack template to identify the required space and location for your server: 1. Identify the front side of the template. 2. Starting at the bottom of the rack, or at the top of a previously mounted component, match the hole pattern on the template with the holes on the vertical rails of the rack.
Installing the Rack Server 4-5 After marking the front and rear of the rack, remove the template from the rack and prepare the rack for installation. Installing Cage Nuts in the Rack Frame After marking the positions for the fasteners in both the front and back of the rack, insert cage nuts on the inside of the rails at the marked locations.
4-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Installing Server Rails To install the server rails on your Compaq ProLiant ML370 Generation 2 server: IMPORTANT: Install the server rails with the smooth side of the rail against the sever chassis.
Installing the Rack Server 4-7 Installing the Spring-Load Rack Rail Assembly in the Rack The spring-load rack rail assembly consists of a fixed outer rail and a sliding inner rail. The two rails are shipped as an assembly and do not require additional preparation.
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4-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 5. Insert the two tabs into the holes that you marked on the inside of the rear of the rack. Figure 4-6. Inserting the spring-load rails into the rear of the rack NOTE: Other rack devices removed for clarity.
Installing the Rack Server 4-9 Installing the Server in the Rack CAUTION: To avoid destabilizing the rack, install servers starting from the bottom of the rack. To install the server in the rack: 1. Use the server handles located on both sides of the server to lift it into position.
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4-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Ensure that both server rails are balanced within the spring-load rail assembly and slide the server smoothly to the back of the rack. Figure 4-8. Aligning the server rails with the rack rails and inserting the...
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Installing the Rack Server 4-11 4. Once the server reaches the back of the rack, slide it all the way back out of the rack until the spring-load rack assembly is fully extended and the rails lock. This action initializes the rail lock for future use. 5.
4-12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Installing the Cable Management Arm A triple-hinged cable management arm ships with each server. This arm attaches to the server chassis and to the rear frame of the rack. Hook-and-loop straps included with the management arm are used to tie down and manage all cables leading to and from the server.
Installing the Rack Server 4-13 4. Place the screw retaining plate against the inside of the vertical rack rail and at the same time, align the two thumbscrews on the cable management arm with the two screw holes on the retaining plate 5.
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4-14 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Use the following figure and table to identify connectors on the rear panel of the rack server. Figure 4-13. Rear panel connectors (rack server) Table 4-1 Rear Panel Connectors...
Securing Cables with the Cable Management Arm The cable management arm that ships in the rack kit with your Compaq ProLiant ML370 Generation 2 server includes hook-and-loop straps that are used to secure multiple server and peripheral cables to the arm. Using the guidelines in this section enhances cable management among several servers in a rack configuration.
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4-16 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide To secure the power cord: 1. Push the upper tab of the power supply retaining clip to release the cord loop 2. Flip the lower tab down to open the cord loop Figure 4-15.
Installing the Rack Server 4-17 Powering Up the Server Power up the server after the peripheral and power cords are connected to the server. WARNING: To reduce the risk of electrical shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
4-18 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide The following table describes a successful power-on sequence. Table 4-2 Front Panel LED Activity During the Power-On Sequence Item Description System power LED From amber to green Internal health LED...
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Installing the Rack Server 4-19 5. Insert the SmartStart CD or your operating system installation CD. NOTE: Grasp the CD from the edges, not the flat surfaces of the disc. Figure 4-18. Inserting the CD into the rack server NOTE: Your CD-ROM drive may look different from the one shown in this chapter. 6.
Documentation CD shipped with your server. Maintenance and Service Procedures In addition to the material in this guide, the Compaq ProLiant ML370 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including:...
Installing the Rack Server 4-21 Extending the Server from the Rack To perform maintenance and upgrade procedures, either remove the server from the rack or extend the server from the rack. To extend the server from the rack: 1. Loosen the thumbscrews that secure the front bezel to the front of the rack 2.
4-22 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Rack Options In addition to the rack kit provided with your server, there are rack option kits available that allow you to install your ProLiant ML370 Generation 2 server into a Telco or any third-party rack.
Chapter Installing the Tower Server This chapter provides information and instructions for installing your Compaq ProLiant ML370 Generation 2 tower server. The installation sequence includes: Connecting the power cord and peripheral devices Powering up the server Installing an operating system Registering your server The chapter concludes with routine maintenance guidelines and resources.
5-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide The following illustration shows the Compaq ProLiant ML370 Generation 2 server in a standard tower configuration. Figure 5-1. ProLiant ML370 Generation 2 tower server Server Installation Guidelines Follow the guidelines in Chapter 2, “Planning the Server Installation,” to plan an optimum environment and to install your ProLiant ML370 Generation 2 server properly and safely.
Installing the Tower Server 5-3 Connecting the Power Cord and Peripheral Devices After all internal hardware options have been installed in the server, connect external power supplies and peripheral devices to the connectors located on the rear panel of the server. Icons on the back of the server identify the function of each connector.
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5-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Use the following figure and table to identify connectors on the rear panel of the tower server. Figure 5-2. Rear panel connectors on the ProLiant ML370 Generation 2 tower...
Installing the Tower Server 5-5 Power Cord Guidelines Connect the power cords provided with your server or hot-plug power supply option into each AC power supply and use the power cord retaining clips to secure the AC power cords. Leave a service loop for the plug to prevent the plug from accidentally being disengaged.
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5-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide To power up the server: 1. Open the bezel and press the power button to power up the server. Figure 5-3. Powering up the tower server 2. Observe the front panel LEDs to verify a successful power-on sequence.
Installing the Tower Server 5-7 When the server powers on for the first time, the server performs POST and launches RBSU. Select your initial language and operating system then insert the SmartStart CD in the CD-ROM to begin configuration. IMPORTANT: Before installing an operating system on a new server or previously unconfigured boot drive, you must configure the server with RBSU.
5-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide For more information about using RBSU or SmartStart to install an operating system, see Chapter 9, “Server Configuration and Utilities.” After RBSU configures your hardware for the first time, use SmartStart to install the operating system of your choice.
Installing the Tower Server 5-9 Maintenance and Service Procedures In addition to the material in this guide, the Compaq ProLiant ML370 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: Spare part numbers...
Chapter Smart Array 5i Controller The Compaq Smart Array 5i Controller supports RAID technology for expandability, performance, and reliability. This optional 32-bit PCI array controller features Ultra3 SCSI technology for faster data transfer rates. Features Features of the Compaq Smart Array 5i Controller include:...
6-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 32 MB of total memory for code, transfer buffers, and read-ahead cache Online capacity expansion RAID level migration Stripe-size migration Compaq Array Configuration Utility (ACU) Option ROM Configuration for Arrays utility (ORCA)
Smart Array 5i Controller 6-3 IMPORTANT: Remove components in the order listed in this chapter. Reverse the order to reinstall all components. If you intend to use the Smart Array 5i Controller for managing external storage devices only, it is not necessary to remove additional components before installing and cabling the controller.
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6-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 4. Release the PCI guide clip that secures the board in the expansion slot as shown in the following illustration. Figure 6-1. Releasing the PCI guide clip 5. Press down on the slot release lever...
Smart Array 5i Controller 6-5 7. Repeat steps 3 through 6 for other expansion boards installed in the server. NOTE: Make note of the initial slot location for each expansion board as it is removed. Reinstall all boards in their original locations. Removing the Center Wall To remove the center wall: 1.
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6-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 2. Remove the fan cables from the fan signal connector on the system board. Figure 6-4. Removing the fan cables 3. Release the cables from the cable management clip on the center wall.
Smart Array 5i Controller 6-7 Installing the Smart Array 5i Controller To install the optional Smart Array 5i Controller after the center wall has been removed: 1. Locate the array controller connectors on the system board. Figure 6-6. Smart Array 5i connectors 2.
6-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Seat the controller in the Smart Array 5i connectors 4. Twist each of the four anchors one-quarter turn to secure the controller to the system board Figure 6-7. Installing the Smart Array 5i Controller IMPORTANT: Ensure that the controller is seated on both connectors and that all four anchor pins are secured before cabling the module to connectors or devices.
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Smart Array 5i Controller 6-9 Cabling the SCSI Hard Drive Cage To cable the internal SCSI hard drive cage to the Smart Array 5i Controller: 1. Remove the SCSI cable from SCSI connector B on the system board. NOTE: It is not necessary to remove the SCSI cable from the SCSI backplane on the hot-plug hard drive cage.
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6-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Route the SCSI cable through the cable management clips along the floor and sidewall of the chassis. NOTE: Follow cable management guidelines to maximize your system’s performance. If you do not intend to install additional options or configure cabling for an external storage device at this time, go directly to “Installing the Center Wall,”...
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Smart Array 5i Controller 6-11 4. Use the long end of the Torx T-15 tool to remove both screws from the auxiliary VHDCI SCSI cable. Figure 6-11. Removing the auxiliary VHDCI SCSI blank NOTE: The auxiliary blank and T-15 screw are not reused and may be discarded. 5.
6-12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide NOTE: The auxiliary VHDCI SCSI cable is provided in the Smart Array 5i Controller option kit. 7. Fit the connector into the open slot and tighten the connector screws to secure the connector to the chassis.
Smart Array 5i Controller 6-13 Installing the Center Wall After you have installed the Smart Array 5i Controller and connected all devices that are cabled internally to the Smart Array connectors, reinstall the center wall: 1. Position the center wall over the center wall bracket and lower partially into place.
6-14 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Seat the center wall securely in the chassis . This ensures that the hot-plug fans engage their connectors on the system board. 4. Tighten all four thumbscrews to secure the center wall assembly Figure 6-15.
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Smart Array 5i Controller 6-15 Figure 6-16. Installing a PCI expansion board 4. If the PCI guide clip does not snap forward to secure the board, pull it into a locked position manually. Figure 6-17. Securing the PCI guide clip 5.
If your operating system does not include the driver necessary to operate the array controller, download the driver from the Compaq website or install a driver directly from the SmartStart CD that is provided with your server.
Introduction Features Installation of Remote Insight boards Configuration and operation For more information on Remote Insight boards, refer to the Compaq Remote Insight Lights-Out Edition User Guide included with the option kit and to the Compaq website: www.compaq.com/manage/remote-lightsout.html Introduction...
Remotely boot a host server to a virtual floppy image to perform ROM upgrade or to install operating systems. Access the Compaq Insight Manager agents on a host server through the Remote Insight board. Send alerts from the Remote Insight board regardless of the state of the host server.
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CL, DL, ML, 1850R, 8000, 8500, and all TaskSmart servers. Remote Firmware Update This feature ensures that the Remote Insight board is always up-to-date with the latest firmware available from Compaq. Updates to the ROM code on the Remote Insight board are accomplished through the browser interface.
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Web browser interface of the Remote Insight board. Management processor Compaq Insight Manager XE 2.0 and later adds support for a new device type, the management processor. All Remote Insight boards installed on the network are discovered in Compaq Insight Manager XE as management processors.
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Remote Insight Lights-Out Edition Options 7-5 Browser accessibility Remote Insight boards are fully accessible by way of Microsoft Internet Explorer 4.01 or later, Netscape Communicator 4.08 or later, or any other Java 1.1 or later compliant browser software. This capability enables easy access to the features of the Remote Insight board, giving administrators full control of the remote host server’s display, keyboard, and mouse, regardless of the state of the host server or operating system.
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7-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Login legal warning 128-bit encryption The Remote Insight board provides strong security for remote management in distributed IT environments by using industry-standard Secure Sockets Layer (SSL) encryption of HTTP data transmitted across the network.
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Enabled Pocket PC access Firmware version 2.31 and newer provides a preview of Remote Insight board support for wireless and dial-up access from the Compaq iPAQ H3600 Series Pocket PC handheld devices. The Remote Insight board provides a special user-interface when connecting from the Compaq iPAQ Pocket PC.
7-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Group administration Compaq Remote Insight Configuration Language can be used for writing group administration procedural scripts for the Compaq Remote Insight Lights-Out Edition boards. Remote Insight Configuration Language uses Extensible Markup Language (XML). Detailed instructions and a sample file on how to write a user configuration script are available in this user guide.
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Remote Insight Lights-Out Edition Options 7-9 3. Locate PCI expansion slot 6 and the Remote Management connectors on the system board. Figure 7-1. PCI expansion slot 6 and Remote Management connectors Table 7-1 Remote Management Connectors Item Description PCI expansion slot 6 16-pin Remote Management connector 30-pin Remote Management connector IMPORTANT: Refer to the documentation provided with your option kit to determine...
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7-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 6. Connect the unattached end of the Remote Insight interface cable to the connector on the system board. Figure 7-2. Connecting the Remote Insight interface cable NOTE: Connecting the Remote Insight board to an external AC power source provides power in case the system AC power is unavailable.
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Remote Insight Lights-Out Edition Options 7-11 9. Locate the Remote Insight board external connectors on the rear of the server, as shown in the following illustration and table. Figure 7-3. Remote Insight board connectors (rack server) Table 7-2 Remote Insight Board External Connectors Item Description AC power adaptor...
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7-12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 11. Connect your video cable to the external video connector on the Remote Insight board. Figure 7-4. Connecting the video cable to the Remote Insight external video connector NOTE: When the internal interface cable in installed, it is not necessary to connect an external AC power unit to the Remote Insight board.
“Installing the Rack Server,” or Chapter 5, “Installing the Tower Server.” Configuration and Operation For advanced instruction on configuring and operating a Remote Insight board, refer to the user guide included with your option kit or to the Compaq website: www.compaq.com/manage/remote-lightsout.html...
Chapter Server Cabling This chapter provides an overview of standard cabling configurations and guidelines to help you make informed decisions about cabling hardware options for optimum performance. For complete and comprehensive information, use this chapter along with the labels attached to the inside of the server access panel and the documentation provided with your hardware options.
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8-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Hot-Plug SCSI Hard Drives The following illustration shows standard cable routing from the SCSI backplane on the hard drive cage to SCSI connector B on the system board. Figure 8-1. Cabling the SCSI hard drive cage to SCSI connector B...
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Server Cabling 8-3 Diskette Drive Compaq ProLiant ML370 Generation 2 servers include a diskette drive that is mounted in an area behind the front panel outside the removable media area. The following illustration shows standard cable routing for a point-to-point floppy cable from the diskette drive to the system board.
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8-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide IDE CD-ROM Drive In your Compaq ProLiant ML370 Generation 2 server, the CD-ROM drive is mounted in the top bay of the removable media area. The following illustration shows standard cable routing in a rack configuration for a point-to-point IDE cable connecting the CD-ROM drive to the IDE connector on the system board.
Figure 8-4. Cabling an internal tape drive to SCSI connector A Cabling with the Smart Array 5i Controller The Compaq Smart Array 5i Controller is a 32-bit Ultra3 SCSI array controller featuring advanced RAID technology. The two Smart Array 5i connectors support single-channel or dual-channel drive configurations.
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8-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Internal Cabling Configuration When the Smart Array 5i Controller is installed, you can use both the Smart Array 5i connectors and the SCSI connectors on the system board for connecting SCSI devices.
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Server Cabling 8-7 To install the auxiliary VHDCI SCSI cable: 1. Locate the auxiliary VHDCI SCSI blank on the rear panel. Figure 8-6. Auxiliary VHDCI SCSI blank 2. Use the short end of the Torx T-15 tool provided with your server to remove the screw from the top of the blank.
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8-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide IMPORTANT: Keep the screws provided with your auxiliary VHDCI SCSI cable. You use these screws to install the cable in the server. 5. Connect the cable to Smart Array 5i Controller connector A on the system board and to the blank space on the rear of the chassis 6.
Server Cabling 8-9 Hot-Plug Fans Compaq ProLiant ML370 Generation 2 servers ship with three hot-plug fans installed in the cages attached to the center wall. Fan cables for all fans are bundled and connect to a single fan connector on the system board so that no additional cabling is needed.
PCI cable. For information about replacing the PCI Hot Plug backplane or cable, contact a Compaq authorized service provider or refer to the maintenance and service guide for your server.
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Server Cabling 8-11 Figure 8-10. External VHDCI SCSI connector on the rear panel There is also an auxiliary VHDCI SCSI blank on the rear panel for use with an auxiliary SCSI connector and the Smart Array 5i Controller. An auxiliary VHDCI SCSI cable is included with the Smart Array 5i Controller option kit.
8-12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide SCSI Cables and Connectors Your ProLiant ML370 Generation 2 server supports different types of SCSI devices, connectors, and cables. In general, SCSI cables have distinguishing characteristics: External SCSI cables have a round wire with securable connectors.
Back up all data before migrating your drives to an intelligent array configuration External Storage Devices Your Compaq ProLiant ML370 Generation 2 server supports external storage devices through the SCSI connector on the rear panel of the server or through an auxiliary VHDCI SCSI connector provided with the Smart Array 5i Controller.
The system ROM, configurable through RBSU, provides full legacy support for USB keyboard and mouse. Operating systems that currently support USB technology in ProLiant ML370 Generation 2 servers include: Windows 2000 Linux Refer to the Compaq website for an updated operating system matrix for USB support: www.compaq.com/support...
Server Cabling 8-15 Rack Cabling Guidelines After you have installed all internal options, replaced the server access panel, and configured your server for your rack, you are ready to connect the power cord and peripheral devices. CAUTION: Always connect peripheral devices before connecting power to the server.
When multiple ProLiant ML370 Generation 2 servers are installed in a rack, the cable management arm effectively organizes the rear panel cabling. Figure 8-14. ProLiant ML370 Generation 2 server installed in a Compaq rack with properly routed cabling...
Redundant ROM Support ROMPaq Utility Remote ROM Flash Utility ROM Legacy USB Support SmartStart for Servers CD SmartStart Diskette Builder SmartStart Scripting Toolkit Compaq Insight Manager XE Compaq Diagnostics Utility Automatic Server Recovery (ASR-2) Integrated Management Log (IML) Multi-Initiator Configuration Utility...
9-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide ROM-Based Setup Utility RBSU replaces the System Configuration Utility used in previous systems. RBSU performs a wide range of configuration activities including the following: Configuring system devices and installed options...
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Server Configuration and Utilities 9-3 RBSU is divided into a series of menu selections designed to configure specific areas of the system. The primary menus are as follows: System Options IPL Device Boot Order PCI Devices Boot Controller Order Date and Time Server Passwords Automatic Server Recovery Server Asset Tags...
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9-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Embedded NIC PXE Support enables the user to enable or disable PXE support for the NIC. Diskette Write Control enables you to configure the write control of the removable media drive. The options are read and write or read only.
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Thermal Shutdown enables you to enable or disable the system’s automatic shutdown feature caused by a thermal caution event. This option is enabled by default. Compaq does not recommend disabling this feature. Server Asset Tags The Server Asset Tags menu enables you to access the Server Info Text.
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9-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Advanced Memory Protection enables you to choose one of the following memory modes: Standard ECC sets the system to use the standard paired DIMM configuration. Online spare support tests the DIMM configuration and sets the system to use the online spare memory feature.
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Server Configuration and Utilities 9-7 The following table contains the default settings for options in primary RBSU menus. Table 9-1 RBSU Default Settings Menu/Option Default Setting System Options — OS Selection Enabled Embedded COM Port A Enabled Embedded COM Port B Enabled Embedded Parallel Port Enabled...
To save RBSU configuration settings, use the Configuration Replication Utility from the SmartStart Scripting Toolkit. Saving the configuration enables you to restore settings at a later date. Use the Configuration Replication Utility from the SmartStart CD or download the Scripting Toolkit from the Compaq website: www.compaq.com/support/files/server...
9-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide When the server boots, the system identifies whether the current ROM bank is corrupt. If a corrupt ROM is detected, the system boots from the backup ROM and alerts you through POST or IML that the ROM bank is corrupt.
USB keyboard or USB mouse at any time. The maximum device support is two USB keyboards, two USB mouse devices, and one layer of hubs. NOTE: The Compaq SmartStart for Servers Microsoft Windows 95 environment does not support a USB mouse. During the SmartStart process, you must use a legacy PS/2 mouse.
9-12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide SmartStart enables you to perform the following functions: Auto-detect and configure your server hardware and drive arrays. Install any major server operating system using packaged product CDs. Install the latest Compaq optimized drivers, ROMPaqs, and management agents.
You can edit and modify settings in the scripted file at the subset level. For example, you can change ASR-2 settings without having to change settings for boot controller order. For more information, refer to the Compaq SmartStart Scripting Toolkit User Guide.
Compaq Insight Manager XE is available on the Compaq Management CD in the OVERVIEW.HLP file. IMPORTANT: You must install and use Compaq Insight Manager XE to benefit from the Compaq pre-failure warranties on processors, hard drives, and memory modules.
ASR-2 is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue-screen, ABEND (abnormal end), or panic. A system fail-safe timer, the ASR-2 timer, starts when the Compaq System Management driver, also known as the health driver, is loaded. While the operating system functions properly, the system periodically resets the timer.
Use the instructions in the following section to view and print the event list from within Compaq Insight Manager XE. You can also mark a critical or caution event as repaired after the affected component has been replaced. For example, when a failed fan is replaced, you can mark the event as repaired, which lowers the severity of the event.
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Server Configuration and Utilities 9-17 Viewing the Event List To view the event list: 1. From the Compaq Insight Manager XE, select the appropriate server; then select View Device Data. The selected server is displayed with buttons around its perimeter.
9-18 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Refer to the Compaq Management CD for information on installing and running the Survey Utility. After you run the Survey Utility, you can view the IML by loading the output of the utility (typically called SURVEY.TXT) into a text viewer such as Microsoft Notepad.
Documentation CD and the PCI Hot Plug animation and additional information on the Documentation CD. Compaq ProLiant ML370 Generation 2 servers support PCI Hot Plug technology. PCI Hot Plug and the server’s operating system work together to allow the following hot-plug operations:...
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10-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide PCI Hot Plug is backward compatible, and system components fit into one of two categories: hot-plug aware or non-hot-plug aware. Your server must meet all of the following criteria to be PCI Hot Plug-capable:...
PCI Hot Plug Technology 10-3 PCI Hot Plug Capability A PCI Hot Plug-capable system includes the system hardware, operating system, and device driver support for PCI Hot Plug operations and user interface. To be PCI Hot Plug capable, the system board and expansion boards must comply with established PCI specifications, the appropriate PCI Hot Plug device driver must be installed, and the operating system must be enabled for PCI Hot Plug support.
10-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide PCI Expansion Slot LEDs One green and one amber LED is associated with each expansion slot to identify the location and indicate the status of the slot. The LEDs are visible from the rear of the server or from inside the server when the access panel is removed.
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PCI Hot Plug Technology 10-5 Figure 10-2. External PCI Hot Plug LEDs Table 10-2 External PCI Hot Plug LEDs Item Description Power LED (green) Fault LED (amber)
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10-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Use the following table to identify PCI Hot Plug slot activity status according to LED description. Table 10-3 PCI Expansion Slot LEDs Item Description OK to Open Slot Status...
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PCI Hot Plug Technology 10-7 Table 10-3 PCI Expansion Slot LEDs continued Item Description OK to Open Slot Status Power Green = Off Power to this slot is turned off, but this slot needs ATTENTION. There may be a problem Fault Amber = On with the slot, board, or driver.
10-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide PCI Hot Plug Expansion Slots Compaq ProLiant ML370 Generation 2 servers support two PCI Hot Plug slots and four non-hot-plug PCI slots. While all six slots can be used to install PCI non-hot-plug expansion boards, only slots 1 and 2 can be used for PCI Hot Plug operations.
PCI Hot Plug Technology 10-9 Installing PCI Hot Plug Expansion Boards Before installing an expansion board into a PCI Hot Plug slot, you must install an operating system that supports PCI Hot Plug technology. To install an operating system, see Chapter 4, “Installing the Rack Server,” or Chapter 5, “Installing the Tower Server.”...
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10-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 4. Press the PCI Hot Plug button or use the PCI utility to power down the PCI Hot Plug slot. Verify the slot’s power state by observing the flashing green LED until it turns off.
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PCI Hot Plug Technology 10-11 8. Press the PCI guide clip toward the center wall to release. Figure 10-6. Releasing the PCI guide clip 9. Install the expansion board in the slot and apply even pressure to seat securely 10. Flip the slot release lever down and lock into place Figure 10-7.
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10-12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 11. Pull the PCI guide clip into a locked position to secure the board in the slot. Figure 10-8. Securing the PCI guide clip 12. Connect any required cables to the PCI expansion board.
PCI Hot Plug Technology 10-13 Removing a PCI Hot Plug Expansion Board Your Compaq ProLiant ML370 Generation 2 server includes a PCI slot divider and ejector to ensure slot safety and to facilitate expansion board removal. Use the following procedure to remove an expansion board from a PCI Hot Plug slot: 1.
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10-14 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Press the slot release lever down to release 4. Flip the lever up to open the slot 5. Hold down the PCI Hot Plug slot ejector down while you pull upward...
PCI Hot Plug Utility for Windows NT The Compaq PCI Hot Plug Utility for Windows NT enables you to view the status of the PCI Hot Plug slots and to initiate actions such as replacing a failed board.
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Help Finder dialog, and the Exit button exits the utility. PCI Hot Plug Actions The Compaq PCI Hot Plug Utility and the Compaq Remote Control service, in conjunction with Windows NT, enable the following actions: Connecting to a remote server Hot replacing expansion boards NOTE: Microsoft Windows 2000 Server supports hot addition of expansion boards;...
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Compaq PCI Hot Plug Utility Messages Compaq PCI Hot Plug Utility uses the following messages to indicate status of the PCI Hot Plug system: The requested machine is not running the Compaq Remote Control service.
If at any point you want to return to the Main menu, press the Esc key. Press the F1 key for online help. Performing PCI Hot Plug Actions The Compaq PCI Hot Plug and the NetWare PCI Hot Plug application work together to allow the following hot-plug actions: View slot detail information This option enables you to view detailed information about each PCI slot.
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PCI Hot Plug Technology 10-19 Hot replacement of expansion boards This option enables you to replace a failed expansion board with an identical expansion board. This action applies power to and configures the slot. Hot addition of expansion boards This option enables you to add an expansion board into an empty slot. Viewing Slot Detail Information To view slot detail information: 1.
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10-20 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide 3. Install the new expansion board in the slot. 4. Close the slot release lever. 5. When the new expansion board is detected, NCMCON automatically asks if you want to configure and apply power to the slot.
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PCI Hot Plug Technology 10-21 Novell NetWare Operating System Messages Novell NetWare uses the following list of messages to indicate errors during PCI Hot Plug operations: Expansion Board Not Same—The expansion board is not the same as the expansion board being replaced. The hot-plug replacement cannot continue. Card Functioning—...
For the purpose of regulatory compliance certifications and identification, your Compaq ProLiant ML370 Generation 2 server is assigned a Compaq series number. The Compaq series number for this product is Series ES1017. The Compaq ProLiant ML370 Generation 2 server series number can be found on the product label, along with the required approval markings and information.
A-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide devices are those that may reasonably be expected to be installed in a residential environment (personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user.
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
A-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Japanese Notice Taiwanese Notice Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
All Compaq systems equipped with laser devices comply with appropriate safety standards including IEC 825. Laser Product Label The following label or equivalent is located on the surface of the Compaq supplied laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT.
Your server is provided with an internal lithium battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq authorized service provider using the Compaq spare designated for this product.
A-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Power Cords The power cord set included in your server meets the requirements for use in the country where you purchased your server. If you need to use this server in another country, purchase a power cord that is approved for use in that country.
Appendix Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
B-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
Server Error Messages Use POST error messages to assist in troubleshooting and performing basic diagnostic functions in your Compaq ProLiant ML370 Generation 2 server. The following list contains new and unique error messages that arise during the POST. For a complete listing of error messages and other troubleshooting...
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C-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Table C-1 POST Error Messages Error Code Audible Beeps Probable Source Action of Problem 102-System Board None 8237 DMA Replace the system board. Run the Failure, DMA test controllers, 8254 server setup utility.
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Server Error Messages C-3 Table C-1 POST Error Messages continued Error Code Audible Beeps Probable Source Action of Problem 209-Online Spare 1 long, 1 short Bank C not Verify the size and speed of the Memory populated or only memory modules installed, then Configuration—...
Troubleshooting This appendix provides specific troubleshooting information for your Compaq ProLiant ML370 Generation 2 server. Use it to find details about server startup and operation errors. For a list of new server error messages specific to this server, see Appendix C, “Server Error Messages.”...
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D-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide This appendix includes the following topics: When the Server Does Not Start You are provided with initial instructions on what to try and where to go for help for the most common problems encountered during initial POST.
LEDs, see the “Hot-Plug Power Supply LEDs” section in Appendix E, “LED Indicators and Switches.” Also refer to the “Power Source” section in the Compaq Servers Troubleshooting Guide. 4. If the system does not complete POST or start loading an operating system, refer to “General Loose Connections”...
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D-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide You can enable ASR-2 to restart your server and automatically load the operating system. Should a critical error occur, ASR-2 logs the error in the IML and restarts the server.
Troubleshooting D-5 If the server completes POST and attempts to load the operating system, go to the “Problems After Initial Boot” section in this appendix. Diagnostic Steps If your server does not power up, or powers up but does not complete POST, answer the questions in the following table as numbered to determine appropriate actions based on the symptoms observed.
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D-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Figure D-1. Diagnostic steps...
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Check for bent pins on connectors and components. Refer to “ Power Problems” and “ General Hardware Problems” in the Compaq Servers Troubleshooting Guide for further options. If these solutions do not solve the...
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D-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Table D-3 Is the System Power LED Green? Answer Possible Reasons Possible Solutions Power On/Standby button has not been pressed Firmly press the power button. firmly. Ensure that the power supply is A power supply problem exists.
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Ensure that the power supply is undamaged, the power supply is securely seated, and that the power supply backplane is securely seated. Contact your Compaq authorized service provider for replacement parts and service. No, it is All installed power supplies have failed.
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D-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Table D-5 Is the Internal Health LED Green? Answer Possible Reasons Possible Solutions No, it is A processor is in pre-failure condition. Use amber failure LEDs to Identify: amber A DIMM is in pre-failure condition.
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Compaq authorized service provider for assistance. Video is available for diagnosis. Determine the next action by observing POST progress and error messages. Refer to the Compaq Servers Troubleshooting Guide for a complete description of each POST error message.
*CAUTION: The Compaq System Erase Utility causes loss of all configuration information, as well as loss of existing data on all connected hard drives. Please read “ Running the Compaq System Erase Utility” and the associated warning in the Compaq Servers Troubleshooting Guide prior to performing this operation.
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Remove the new hardware and complete the software installation. Then, reinstall the new hardware. Refer to the Compaq Servers Troubleshooting Guide for the following: Information you need to collect when diagnosing software problems and to provide when contacting support...
D-14 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide ROMPaq Disaster Recovery If both sides of the redundant ROM are corrupted, the system automatically enters the disaster recovery mode. The server emits three extended beeps. To perform ROMPaq disaster recovery: 1.
Appendix LED Indicators and Switches This appendix provides information about locating and using system LEDs and switches in your Compaq ProLiant ML370 Generation 2 server. For additional information about troubleshooting procedures, see Appendix D, “Troubleshooting.” System LEDs Compaq ProLiant ML370 Generation 2 servers contain several sets of LEDs that indicate the status and settings of hardware components.
E-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Front Panel LEDs The set of five LEDs on the front of the server indicates system health. The following figure and table identify and describe the location and function of each of the LEDs.
Use the following figure and tables to identify LED locations and analyze the status of each hot-plug SCSI hard drive. CAUTION: Read the “Hot-Plug Hard Drive Replacement Guidelines” in the Compaq Servers Troubleshooting Guide before removing a hard drive...
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E-4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Figure E-2. Hot-plug SCSI hard drive LEDs Table E-2 Hot-Plug SCSI Hard Drive LEDs Item Description Status Drive activity On = Drive activity Off = No drive activity Online status...
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LED Indicators and Switches E-5 Table E-3 Hot-Plug SCSI Hard Drive LED Combinations Activity Online Fault Status Do not remove the drive. Removing a drive during this process causes data loss. The drive is being accessed and is not configured as part of an array.
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E-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Table E-3 Hot-Plug SCSI Hard Drive LED Combinations continued Activity Online Fault Status OK to replace the drive online. The drive has failed and has been placed offline. OK to replace the drive online if a predictive...
LED Indicators and Switches E-7 PCI Hot Plug LEDs The PCI Hot Plug LEDs adjacent to each PCI Hot Plug expansion slot provide a visual reference of the status for each slot. These LEDs are viewable from the rear of the server or from within the server after you remove the panel. To execute a PCI Hot Plug operation, you can power down a PCI Hot Plug expansion slot with software or from the PCI Hot Plug button.
E-8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide RJ-45 Connector LEDs The RJ-45 connector on the server rear panel contains two LEDs. Use the following figure and table to identify the LED locations and status. Figure E-4. RJ-45 connector LEDs...
LED Indicators and Switches E-9 Rear Unit Identification LED Switch Compaq ProLiant ML370 Generation 2 servers include unit identification LEDs with switches on both the front and rear panels. The UIDs indicates activity status and can be toggled on and off by the hardware push button or Compaq Insight Manager XE.
E-10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Hot-Plug Power Supply LEDs Determine the hot-plug power supply status by noting the color of the power supply LED located adjacent to the AC inlet. Figure E-6. Hot-plug power supply LEDs...
LED Indicators and Switches E-11 Hot-Plug Fan LEDs Each hot-plug fan contains a dual-color LED. Figure E-7. Hot-plug fan LEDs The hot-plug fan LED indicates the following conditions: Green = The fan is operating normally. Amber = The fan has failed. Off = The fan is not powered or is not seated.
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E-12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Use the following figure and table to identify system board LED locations and status indications. Figure E-8. System board LEDs Table E-7 System Board LEDs Item Description Status Memory status 6C...
The internal health LEDs on the front panel indicate the current hardware status and are used to assist in initial troubleshooting. Note that in some situations, Compaq Insight Manager XE reports server status differently than the health LEDs because it tracks more system attributes.
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E-14 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Table E-8 System LEDs and Internal Health LED Status Combinations continued System LED and Color Internal Health Status LED Color DIMM failure, slot X DIMM in slot X has failed.
LED Indicators and Switches E-15 System Board Switches Some server operations, including adding or removing a component, changing a security feature, or reconfiguring the server from tower to rack, require that you reconfigure a system switch. If the system configuration is incorrect, your server may not work properly and you may receive error messages on the screen.
E-16 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide System Maintenance Switch The system maintenance switch (SW1) is a six-position switch that is used for system configuration. The default setting for all six positions is off. For the proper system maintenance switch settings, refer to the labels attached to the inside of the server access panel or see the following table.
LED Indicators and Switches E-17 System Identification Switch The system identification switch (SW2) is a three-position switch that identifies the operational configuration of the server. This switch is set to the correct configuration for your server by default. The following table shows the switch settings and positions.
E-18 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide System Configuration Settings It may be necessary at some time to clear and reset system configuration settings. When the system maintenance switch position 6 is set to the on position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.
ROMs are corrupt, the system defaults into disaster recovery mode automatically. Proceed by following the instructions displayed on your monitor or event log. IMPORTANT: Prior to performing this operation, refer to the Compaq Servers Troubleshooting Guide for complete instructions on disaster recovery.
Appendix Server Specifications Server Specifications This appendix provides operating and performance specifications for the following models of the Compaq ProLiant ML370 Generation 2 server: Tower server Rack server...
F-2 Compaq ProLiant ML370 Generation 2 Sever Setup and Installation Guide Tower Server Table F-1 Tower Server Specifications Feature Metric Units English Units Dimensions Height With feet 46.88 cm 18.46 in Without feet 44.45 cm 17.50 in Depth (without bezel) 63.50 cm...
Server Specifications F-3 Rack Server Table F-2 Rack Server Specifications Feature Metric Units English Units Dimensions Height 22.07 cm 8.69 in Depth 65.43 cm 25.75 in Width 48.26 cm 19.0 in Weight (no drives installed) 23.04 km 50.80 lb Input requirements Rated input voltage 90 to 264 VAC Rated input frequency...
Appendix System Battery Compaq ProLiant ML370 Generation 2 servers have a memory function that requires a battery for retaining stored information. System Board Battery Replacement When your server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock.
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G-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide To install a new battery: 1. If the server is on, remove power from the system. For detailed instructions, see “Preparing the Server” in Chapter 3, “Installing Hardware Options.”...
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System Battery G-3 5. Insert the new battery. Figure G-3. Installing the battery 6. Install the access panel as directed in Chapter 3, “Installing Hardware Options.” 7. Reconnect the power cord and peripheral devices. See “Connecting the Power Cord and Peripheral Devices” in Chapter 4, “Installing the Rack Server,”...
Index rack requirements 2-2 tower requirements 2-3 airflow requirements Compaq 7000 Series racks 2-3 adapter connector 7-11 Compaq 9000 Series racks 2-3 current rating 2-4 Telco racks 2-3 AC power cord See power cord third-party racks 2-3 access panel alkaline battery warning A-7...
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2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide cabling auxiliary VHDCI SCSI 6-10 batteries cable management disposal A-7 illustrated 8-16 life G-1 CD-ROM drive 8-4 locating 3-11, G-2 center wall 6-13 part number G-1 Compaq Universal Hot-Plug...
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Compaq CarePaq 2-11 website 2-12 hard drive replacement E-3 installing array controller 6-2 worldwide information 2-12 installing multiple servers 4-9 Compaq Diagnostics utility 9-15 installing rack server 4-10 Compaq Diagnostics Utility 1-13 populating media bays 3-33 Compaq Insight Manager power 2-4...
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4 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide DIMM 1-8 diskette 1-8 data loss caution D-12 external 1-7, 8-13 data migration, caution 8-13 fan cable header 1-8 data transfer rate 6-1 hot-plug hard drive cage 1-8 Date and Time menu 9-4...
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1-6 events Documentation CD 10-1 printing IML 9-17 drive arrays logical drives 6-1 viewing IML drives from Compaq Insight arrays See drive arrays Manager XE 9-16 CD-ROM 1-7 from Compaq Survey Utility 9-17 diskette 1-7 from Linux 9-16...
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6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide expansion boards hot-plug fans 1-9 overview 10-1 hot-plug power supply 1-10 expansion boards, hot-plug Integrated Dual Channel Ultra3 adding with NCMCON 10-20 SCSI controller 1-5 expansion slots 1-5 internal drive support 1-6...
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7-4 additional sources xiii guidelines Compaq authorized resellers, SCSI cabling, external 8-12 telephone numbers xiv guides Compaq download center xiv Compaq ProLiant ML370 Compaq website xiv Generation 2 Server technical support telephone Maintenance and Service numbers xiii Guide 4-20, D-14...
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8 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide hot-plug hard drive LEDs E-4 rack kit contents 2-10 drive activity E-4 rack server 1-3 fault status E-4 removing access panel online status E-4 (rack) 3-17 hot-plug hard drives...
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A-7 severity levels 9-15 LEDs See LEDs viewing the log 9-16 expansion slots 10-4 viewing with external 1-9 Compaq Insight Manager fans 1-9 XE 9-16 front and rear unit Survey Utility 9-18 identification E-9 Integration Server 9-12 front panel 4-18, E-2...
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10 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide RJ-45 3-7, 3-8 power supply signal UID 3-7, 3-8, 3-9, 3-10 header 3-12 legacy USB device support 1-12, PPM slots 3-12, 3-20 processor sockets 3-12, 3-20 9-11 Level 2 cache 1-4...
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Replace Load Driver 10-21 locating 1-4, 3-3 Switch Open 10-21 memory The requested machine is not enabling as standard ECC 9-6 running the Compaq Remote enabling online spare memory Control service 10-17 support 9-6 The service on the machine has error messages C-2...
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12 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide NCMCON 10-18 NetWare Configuration Manager offline spare processor support 1-5 Console (NCMCON) online spare memory 1-2, 1-5 error messages 10-21 configuring 3-27 NetWare, PCI Hot Plug configuring with RBSU 9-6...
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Index 13 overview utility messages 10-17 expansion boards 10-1 Windows NT actions 10-16 hot-plug 10-1 Windows NT messages 10-17 Windows NT utility 10-15 tower models 5-2 PCI Hot Plug Administration Guide 10-1, 10-21 PCI Hot Plug backplane panels, blanking 2-3 cabling 8-10 parallel connector connector 3-11...
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14 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide power cord A-8 processors 1-1 connecting 4-13, 5-3 features 1-4 current rating A-8 future technologies 1-5 hot-spare boot 1-5 placement A-8 safe use 2-8, 3-6 installing 3-19 securing 4-16, 5-5...