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Compaq 17XL260 - Presario - PIII 500 MHz Maintenance And Service Manual
Compaq 17XL260 - Presario - PIII 500 MHz Maintenance And Service Manual

Compaq 17XL260 - Presario - PIII 500 MHz Maintenance And Service Manual

Presario 1700xl series

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Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
Before You
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Pin
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Removal
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Welcome to the Maintenance & Service Guide (MSG)
Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1700XL Series
Portable Notebooks. This online guide is designed to serve the needs of technicians whose
job is to repair Compaq products.
For copyright and trademark information, refer to the
your unit's serial number, to see symbol conventions, or to view technician's notes, see the
Preface. This MSG is updated online as needed.
For comments or questions about the contents of this MSG,
To report a technical problem, contact your Regional Support Center or IM Help Center.
For help on navigating in this guide, refer to
Presario 1700 Series
XL374, XL375, XL376, XL377, and XL378
Product
Description
Battery
Operations
Parts
Catalog
Using this
Specifications
Troubleshooting
MSG Index
Notice
section of this MSG. To locate
contact
Compaq.
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Summary of Contents for Compaq 17XL260 - Presario - PIII 500 MHz

  • Page 1 Catalog Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1700XL Series Portable Notebooks. This online guide is designed to serve the needs of technicians whose job is to repair Compaq products.
  • Page 2: Using This Guide

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Using this Guide To use this guide effectively, refer to the list of bookmarks at the left of the screen. These bookmarks help you navigate through the document quickly and easily.
  • Page 3: Before You Begin

    DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation.
  • Page 4 This Maintenance and Service Guide is a troubleshooting reference that is used as a guide when servicing the Compaq Presario 1700 Series Notebook Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1700 Series Notebooks without notice.
  • Page 5 XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Locating Additional Information The following documentation is available to support this product: Compaq Presario 1700XL Series Notebook Computer documentation set • Introducing Windows 98 Guide •...
  • Page 6: Product Description

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Product Description This chapter describes the features of each of the Presario 1700XL Series Notebooks. It also provides illustrations of the exterior components of these units.
  • Page 7: Models And Features

    Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Models and Features Compaq Presario 1700 Series Portable Notebook Computer Models XL260 XL261 XL262...
  • Page 8 Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL266 XL274...
  • Page 9 Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL360 XL361...
  • Page 10 Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL363 XL364...
  • Page 11 Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL367 XL368...
  • Page 12 Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL370 XL371...
  • Page 13 Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL373 XL374...
  • Page 14 Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL376 XL377...
  • Page 15: Front Of Unit

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Front of Unit Description Display Release Latch TouchPad Display Speakers Power (On/Off) Button...
  • Page 16: Internet Zone Buttons And Lights

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Internet Zone Buttons and Lights Description Volume Down Button Retail Central Button Volume Up Button AC Adapter Light...
  • Page 17: Front Bezel Components

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Front Bezel Components Description Power (On/Off) Light Battery Charge Light...
  • Page 18 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Right-Side Components with CD, DVD, or CD-RW Installed Description Battery Compartment Future Bay™...
  • Page 19 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Right-Side Components with Diskette or SuperDisk Drive Installed Description Battery Compartment Future Bay™...
  • Page 20: Left-Side Components

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Left-Side Components Description Air Vent PC Card Slot (Type I or II) Microphone Jack PC Card Eject Button Headphone Jack...
  • Page 21: Underneath The Unit

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Underneath the Unit Description Memory Compartment Model and Serial Number Battery Release Switch FutureBay™...
  • Page 22: Rear Connectors

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Rear Connectors Description Ethernet Port Modem Port USB Port USB Port S-Video Out Port Printer/Parallel Port...
  • Page 23 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 QuikDock Components Description Release Mechanisms Alignment Pins QuikDock Latch Docking Connector QuikDock Connectors Description...
  • Page 24: Specifications

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Specifications Physical and Environmental Computer Specifications General Dimensions U.S.
  • Page 25: System Interrupts

    Vibration Operating 0.5 G Non-operating Note: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario 1700 Series Portable Notebooks operate well within this range of temperatures. System Interrupts Device(s) System Timer Standard 101/102-Key or Microsoft Natural Keyboard...
  • Page 26: System Dma

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Device(s) Texas Instruments PCI-1410 CardBus Controller ATI M1 Graphics Controller PS/2 Compatible Mouse Port Numeric Data Processor Intel 82371AB/EB PCI Bus Master IDE Controller...
  • Page 27 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 I/O Address System Function (Shipping Configuration) 00F0 - 00FF Numeric Data Processor 0170 - 0177 Intel 82371AB/EB PCI Bus Master IDE Controller...
  • Page 28 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Memory Address Device(s) 000C0000 - ATI M1 Graphics Controller 000CBFFF 000E4000 - System Board Extension for PnP BIOS...
  • Page 29: Battery Pack

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Display Information Specification 12.1-in. TFT 13.3-in. TFT 14.1-in. TFT Unit Height 275 x 199 mm.
  • Page 30: Diskette Drive

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Diskette Drive Diskette Drive Specification 3.5-in. Drive Capacity per Diskette (High/Low) Low 720 KB High 1.44 MB Diskette Size...
  • Page 31: Hard Drive

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Hard Drive Hard Drives 6.0 GB 12.0 GB 10.0 GB Specification Drive Type...
  • Page 32: Cd/Dvd/Cd-Rw Drive

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 CD/DVD/CD-RW Drive CD or DVD Drive CD ROM Drive DVD Drive CD-RW Drive (24X)
  • Page 33: Pin Assignments

    XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Pin Assignments This appendix provides connector pin assignment tables for Compaq Presario 1700 Series Notebook Computers. For more information about connectors, refer to the section on Connectors.
  • Page 34: Universal Serial Bus Connector

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 SVGA Connector SVGA Connector Connector Signal Ground Ground TV_C TV_Y Universal Serial Bus Connector...
  • Page 35: Modem Connector

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 External VGA Monitor Connector External VGA Monitor Connector Connector Signal Red Analog...
  • Page 36: Port Replicator Connector

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Port Replicator Connector Port Replicator Connector Signal This information was not available at time of publication. LAN Connector LAN Connector Connector...
  • Page 37: Battery And Power Management

    The following sections also outline the proper methods for starting and shuting down the Notebook in different situations. Power Modes Compaq Presario 1700 Series Notebook Computers have three levels of low-power management: Hibernation, Standby, and Off. Hibernation Hibernation mode helps conserve battery life and protect data.
  • Page 38 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Full Off Off mode consumes no power. However, the battery charges while the Notebook is in Off mode if the battery is installed and the Notebook remains plugged into external AC power.
  • Page 39 Important: The setting for the Hard Disk must be less than or equal to the setting for the system. If the Notebook is on a network, Compaq recommends that System Standby be set to Never. The following table shows the default settings for each Power Scheme.
  • Page 40 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Alarms The Notebook can be set to Alarm when the battery power level is reduced or when it reaches a critical low level.
  • Page 41: Recovering From A Loss Of Electrical Power

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Servicing the Notebook – Full Off Mode The Notebook must be turned off completely when installing or replacing components in the system.
  • Page 42 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Increasing Battery Pack Operating Time Battery pack operating time varies depending on several factors. To avoid unnecessary replacement, consider the following when determining how long a charged battery pack should last: Power management settings...
  • Page 43 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Maximizing the Energy Stored To maximize the energy stored in the battery pack, follow these guidelines: Condition the battery pack at least every 30 days to improve overall battery •...
  • Page 44: Disposing Of A Used Battery Pack

    XL374, XL375, XL376, XL377, and XL378 Disposing of a Used Battery Pack In the interests of safeguarding our environment, Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium-ion (Li-ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.
  • Page 45: Troubleshooting

    XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Troubleshooting This section covers troubleshooting information for Compaq Presario 1700 Series Portable Notebook Computers. The basic steps in troubleshooting include: Preliminary Steps 2.
  • Page 46: Clearing The Power-On Password

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 5. Install loopback plugs in the serial and parallel connectors if you would like to test these ports.
  • Page 47 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 7. To clear the password, remove the RTC battery for 10 seconds simultaneously make contact with the two pads located at R37 on the system board using a conductive piece of material such as a piece of wire or tool).
  • Page 48: Power-On Self-Test (Post)

    Power-On Self–Test (POST) To run POST, complete these steps: Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears press the ESC key to clear the logo and display the POST messages as they occur.
  • Page 49 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 XX000YZZ 201-Memory Error Probable Cause Recommended Action 1. Ensure that no keys are Keyboard failure pressed during POST.
  • Page 50: Compaq Diagnostics

    2. Replace the hard drive. Compaq Diagnostics Compaq Diagnostics is installed on the hard drive of the Notebook. Run the Diagnostic utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that the diagnostic program is version 10.11 or later.
  • Page 51 • Solving TouchPad/Pointing Device Problems • Contacting Compaq Support • If you have a problem you cannot solve, run the Diagnostics utilities before calling for support. Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors.
  • Page 52: Computer Checkup (Test)

    2. Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages. 3. Insert the Compaq Diagnostics diskette in drive A. 4. Turn on or restart the Notebook. The Notebook starts from drive A, and the Diagnostics Welcome screen is displayed.
  • Page 53: View System Information (Inspect)

    The View System Information (INSPECT) utility provides information about the Notebook and installed or connected devices. You can display, print, or save the information. Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette: 1. Turn on the external devices that you want to test. Connect the printer if you want to print the information.
  • Page 54: Diagnostic Error Codes

    Diagnostic Error Codes Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify subassemblies with possible damage or defects. The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.
  • Page 55 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Processor Test Error Codes Error Code Description Recommended Action 101-xx CPU test failed Replace the processor and retest.
  • Page 56 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Keyboard Test Error Codes Error Code Description Recommended Action 300-xx Failed ID Test The following steps apply to error codes...
  • Page 57 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Diskette Drive Test Error Codes Error Code Description Recommended Action 600-xx Diskette ID drive types test...
  • Page 58 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Hard Drive Test Error Codes Error Code Description Recommended Action 1701-xx Hard drive format test failed...
  • Page 59 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Video Test Error Codes Error Code Description Recommended Action 501-xx Video controller test failed The following steps apply to error codes...
  • Page 60 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Video Test Error Codes (Continued) Error Code Description Recommended Action 2402-xx Video memory test failed...
  • Page 61 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Video Test Error Codes (Continued) Error Code Description Recommended Action 2419-xx ECG/VGC ROM checksum test...
  • Page 62 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Audio Test Error Codes Error Code Description Recommended Action 3206-xx Audio System Internal Error Replace the system board and retest.
  • Page 63: Troubleshooting Without Diagnostics

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Troubleshooting without Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems.
  • Page 64: Solving Minor Problems

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.
  • Page 65 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Battery Pack/Gauge Problems (Continued) Problem Probable Cause Solution Notebook is beeping Battery charge is low.
  • Page 66 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Battery Pack/Gauge Problems (Continued) Problem Probable Cause Solution Battery charge does Battery has partially...
  • Page 67 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Battery Pack/Gauge Problems (Continued) Problem Probable Cause Solution Battery pack operating Battery pack has partially...
  • Page 68: Solving Diskette Drive Problems

    Not enough space is left on Use another diskette. the diskette. Drive error has occured. Run Computer Checkup from the Compaq Diagnostics diskette. Diskette is not formatted. Format the diskette. At the system prompt, enter: FORMAT A: Diskette drive cannot...
  • Page 69: Solving Display Problems

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Display Problems This section lists some common causes and solutions for computer display and external monitor problems.
  • Page 70 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Display Problems (Continued) Problem Probable Cause Solution Internal display flashes Using 1024 x 768 or higher Restart the Notebook.
  • Page 71 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Display Problems (Continued) Problem Probable Cause Solution(s) The display panel has Improper display cable Reseat the display cable to the...
  • Page 72: Solving Hard Drive Problems

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table.
  • Page 73: Solving Keyboard/Numeric Keypad Problems

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Keyboard/Numeric Keypad Problems Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table.
  • Page 74: Solving Pc Card Problems

    Contact a Compaq-authorized supported. service provider for a list of PC Cards tested sucessfully in Compaq PC Card platforms. PC Card modem, fax, Card is not fully inserted into Ensure that the card is inserted in or network card does the slot or is not inserted the correct orientation.
  • Page 75 Double-click My Computer to hard drive card using the verify the drive letter assigned to wrong drive letter. the card. The card is not supported. Contact a Compaq-authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
  • Page 76: Solving Power Problems

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Power Problems Also see Solving Battery Pack/Gauge Problems in this section.
  • Page 77: Solving Printer Problems

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Printer Problems If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions.
  • Page 78: Solving Touchpad/Pointing Device Problems

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving TouchPad/Pointing Device Problems The following table lists some common causes and solutions for TouchPad/pointing device problems.
  • Page 79: Contacting Compaq Support

    Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Contacting Compaq Support Obtain the following information before contacting Compaq Reseller Support: Product name • Product serial number •...
  • Page 80: Removal Sequence

    This section explains the removal and replacement procedures for the 1700XL unit. Serial Number Location Report the unit’s serial number to Compaq when requesting information or ordering spare parts. The serial number is located underneath the Notebook as shown below.
  • Page 81: Electrostatic Discharge

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
  • Page 82: Service Considerations

    The screws used in the Notebook are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.
  • Page 83: Cables And Connectors

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Cables and Connectors Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme care to avoid damage.
  • Page 84: Zif Connectors

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 ZIF Connectors The 1700LX Series Notebook uses zero insertion force (ZIF) connectors on the system board.
  • Page 85: Speaker Assembly Cable

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Speaker Assembly Cable The cable position for the speaker assembly is shown below. Ä...
  • Page 86: Preparing The Notebook For Disassembly

    WARNING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1700 Series Portable Notebook into the battery compartment. Do not force the battery pack into the bay if insertion is difficult.
  • Page 87: Removal Procedures

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Removal Procedures QuikDock To disconnect the QuikDock from the unit, complete the following steps: 1.
  • Page 88 WARNING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1700 Series Portable Notebook into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
  • Page 89 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Hard Drive To remove the hard drive, complete the following steps: 1.
  • Page 90 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 FutureBay ™ To remove the FutureBay, complete the following steps: 1.
  • Page 91 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 LED Button Bezel To remove the LED button bezel, complete the following steps: 1.
  • Page 92: System Memory

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 System Memory To upgrade or replace the system memory, complete the following steps: 1.
  • Page 93 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Keyboard To remove the keyboard, complete the following steps: 1.
  • Page 94 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Heatspreader To remove the Heatspreader, complete the following steps: 1.
  • Page 95 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Heatsink Assembly (Fan Assembly) To remove the Heatsink assembly, complete the following steps: 1.
  • Page 96 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Processor To remove the processor, complete the following steps: 1.
  • Page 97 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 To replace the processor, make sure that the processor’s pin 1 orientation is aligned with the lower-left corner of the socket.
  • Page 98 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Keyboard Cable Connection To remove the keyboard cable connection, complete the following steps: 1.
  • Page 99 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Modem/NIC Combo Card Preparing for Modem/NIC Combo Card Removal Prepare the unit for disassembly 7), and remove the following before removing the modem/NIC combo card:...
  • Page 100 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 3. Pry latches on each side of the card outward.
  • Page 101: Display Panel

    Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Display Panel Preparing for the Display Panel Removal Prepare the unit for disassembly 7), and remove the following before removing the display panel:...
  • Page 102 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 3. Remove the screw on top of each hinge and the cable stabilizer clip from the left-side hinge.
  • Page 103 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 5. Remove the back light cable by carefully lifting it from the socket. 6.
  • Page 104 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 7. Grasp the panel assembly and lift up to remove it.
  • Page 105 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 CPU Top Cover with TouchPad/Palmrest Preparing for CPU Top Cover with TouchPad/Palmrest Removal Prepare the unit for disassembly 7), and remove the following before removing the CPU Top Cover with TouchPad/Palmrest:...
  • Page 106 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Removing the CPU Top Cover with TouchPad/Palmrest To remove the CPU Top Cover with TouchPad/Palmrest, complete the following steps: 1.
  • Page 107 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 3. Turn the unit right-side up and remove four screws. 4.
  • Page 108 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Sub IO Board Preparing for Sub IO Board Removal Prepare the unit for disassembly 7), and remove the following before removing the Sub IO Board:...
  • Page 109 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Removing the Sub IO Board To remove the Sub IO board, complete the following steps: 1.
  • Page 110 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 2. Grasp the right-hand corner of the board and lift it up slightly. 3.
  • Page 111 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 System Board Preparing for System Board Removal Prepare the unit for disassembly 7), and remove the following before removing the system board: 1.
  • Page 112 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Removing the System Board To remove the system board, complete the following steps: 1.
  • Page 113 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 3. Remove two screws on the hard drive frame, and lift the frame up to remove it. 4.
  • Page 114 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 5. Press the button on the side of the card-bus bezel to release the button.
  • Page 115 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Left and Right Speaker Assembly To remove the left and right speaker assembly, prepare the unit for disassembly 7) and complete the following steps: 1.
  • Page 116: Parts Catalog

    This section provides illustrations of the spare parts for Compaq Presario 1700XL Series Notebooks, and identifies the spare part ordering number and availability status of each item. Illustrated Parts The following illustrations are typical of the spare parts provided with the Compaq Presario 1700XL Series Notebooks. Units Spare Part Items...
  • Page 117 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Boards Spare Part Items Modem or Modem/NIC Combo Memory Processor IO Connector Board...
  • Page 118 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Display Panel Assembly Spare Part Item 12.1 Display Panel Assembly 13.3 Display Panel Assembly 14.1 Display Panel Assembly (shown) To order parts, refer to...
  • Page 119 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Mass Storage Devices Spare Part Items Hard Drive (6.0 - 32.0 GB) Diskette Drive (1.44 MB) DVD (6X or 8X) CD-ROM Drive (24X) (not shown)
  • Page 120 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Miscellaneous Hardware Spare Part Items Power Adapter Port Replicator To order parts, refer to Part Numbers &...
  • Page 121 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Miscellaneous Hardware/Plastics Kit Spare Part Items Right Hinge HDD Guide Left Hinge Modem Cable...
  • Page 122 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Part Numbers & Availability This section is a comprehensive list of the parts associated with the 1700XL Series Notebooks.
  • Page 123 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 XL262 Model XL264 Models Build-to-Order Items Part No. Build-to-Order Items Part No.
  • Page 124 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 XL274 Model XL275 Models Build-to-Order Items Part No. Build-to-Order Items Part No.
  • Page 125 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 XL362 Model XL363 Build-to-Order Items Part No. Build-to-Order Items Part No.
  • Page 126 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 XL366 Models XL367 Model Build-to-Order Items Part No. Build-to-Order Items Part No.
  • Page 127 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 XL370 Models XL371 Model Build-to-Order Items Part No. Build-to-Order Items Part No.
  • Page 128 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 XL374 Model XL375 Models Build-to-Order Items Part No. Build-to-Order Items Part No.
  • Page 129 Beyond Setup Guide Microsoft Word2000 CD Kit Built for You Letter Options Catalog Compaq WinME Operating System Guide Owner Registration Card-Win2K Compaq.Net Rebate Card Personal Audio Player Card Corel Word Perfect Office 2000 CD Kit Quick Restore Recovery CD Kit...
  • Page 130 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Alphabetical Spares Listing In this section, all spare parts associated with the 1700XL models are listed alphabetically by name.
  • Page 131 9/25/00 CD-RW Drive (8X/24X) 198703-001 369, 372, 364, CTO after 1/14/01 CD-ROM, CD-RW 198703-001 369, 372, 364, CTO until 1/7/01 Compaq WinME Operating System 181272-001 Guide Compaq.Net Rebate Card 210619-002 after 9/25/00 Corel Word Perfect Office 2000 154906-001 CD Kit...
  • Page 132 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Spare Part Description Spare P/N Applicable Models Availability Emergency Recovery CD (US/PR) 169298-001...
  • Page 133 Keyboard (TH) 198719-281 LS-120 Drive (FutureBay) 198705-001 after 10/15/00 Manuals: Beyond Setup Guide, Safety and Comfort Guide, Compaq WinME Operating System Guide Memory (32 MB) 207678-001 after 9/25/00 Memory (64 MB) 198716-001 after 9/3/00 Memory (128 MB) 209874-001 362, 364, 365, 370,...
  • Page 134 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Spare Part Description Spare P/N Applicable Models Availability Modem 56K/NIC Combo, US 198721-001 366, 374...
  • Page 135 Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Spare Part Description Spare P/N Applicable Models Availability Quick Restore CD 1 (US/PR) 169298-001...

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