Summary of Contents for Compaq Evo n410c - Notebook PC
Page 1
This guide includes details on power and security settings, information about optical drives, and instructions for updating software. In addition, this guide explains how to use the MultiBoot, Intelligent Manageability, Compaq Diagnostics, and Computer Setup utilities to set preferences and resolve problems.
Page 2
Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice.
Page 6
Using Compaq Diagnostics for Windows ... . 6–9 Installing Compaq Diagnostics ....6–9 Using Configuration Record Scan....6–10 Using Diagnostics Scan .
Power Selecting a Power Source The notebook can run on internal power or on external power. The following table describes the best power sources for common tasks. Task Power Source ■ Work in most software Charged battery pack in the applications.
Power Understanding Standby and Hibernation Standby and Hibernation are energy-saving features that conserve power and reduce startup time. They can be initiated by you or by the system. See “Using Default Power Settings” in this chapter for details about factory settings. Standby Standby reduces power to system components that are not in use.
Power Confirming Hibernation Settings Hibernation is enabled at the factory. To verify that Hibernation is enabled: ■ In Windows 2000 Professional, select Start > Settings > Control Panel > Power Options icon > Hibernate tab. Make sure that the Enable Hibernate Support checkbox is selected. ■...
Power When the Power Supply Is Uncertain Compaq recommends that Hibernation remain enabled, especially when the power supply is uncertain. Power may be interrupted if the notebook is running on external power from an unreliable source or on battery power from a failing battery pack.
Power Using the Default Power Settings The following tables describe the factory power settings on the notebook. Many power settings can be changed according to the user preference. If you want to change the default settings, see the section “Setting Power Management Options.” Turning the Notebook On or Off Task Procedure...
Power Initiating or Resuming from Hibernation Task Procedure Result User-initiated With the notebook on, slide Power/standby light Hibernation. the power switch. turns off. ■ Screen clears. In Windows 2000 Professional, select Start > Shut Down > Hibernate, then select the OK button. ■...
Power Initiating or Resuming from Standby Task Procedure Result User-initiated With the notebook on, Power/standby light Standby. press the Standby button. blinks. ■ Screen clears. In Windows 2000 Professional, select Start > Shut Down > Standby, then select the OK button. ■...
Power Using Emergency Shutdown Procedures If the notebook is unresponsive and you are unable to use normal Windows shutdown procedures, try the following emergency procedures: ■ Press Then: ctrl+alt+delete. ❏ In Windows 2000 Professional, select Shut Down. In the What Do You Want the Computer To Do list, select Restart or Shut Down, then select the OK button.
Power Setting Power Management Options Many of the default power settings, such as timeouts, alarms, and power button settings, can be changed in the Power Options window. Accessing the Power Options Window To access the Power Options window: ■ In Windows 2000 Professional, select Start > Settings > Control Panel >...
Power Setting or Changing a Power Scheme The Power Schemes tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on battery or AC Power. Or you can set a Power Scheme that initiates Standby or turns off the display or hard drive after a time interval (timeout) you specify.
Power Managing Low-Battery Conditions Identifying a Low-Battery Condition When a battery pack, which is the only power source available to the notebook, reaches a low-battery condition, a warning message appears on the screen. ✎ To set audible low-battery alerts and other low-battery preferences, access the Power Options window and select the Alarms tab.
Power Resolving Low-Battery Conditions When External Power Is Available Select one of the following options: ■ Connect the notebook to an electrical outlet. ■ Dock the notebook in a Port Replicator or Mobile Expansion Unit that is connected to external power. ■...
Power When Notebook Cannot Resume from Hibernation If the notebook does not have enough power to restore your work after resuming from Hibernation: 1. Press to abort the restoration. ctrl+alt+delete 2. Insert a charged battery pack or connect the notebook to external power.
Power Displaying Charge Information on a Battery Pack Some battery packs have a quick check feature that allows you to monitor the battery charge when the battery pack is not inside the system. To display the percent of full charge remaining in a battery pack, press the button 1 on the battery pack.
Power Displaying Charge Information on the Screen Battery Pack Location You can also monitor the charge in any battery pack by accessing the battery charge display on the notebook screen. Press Fn+F8 double-click the Power Meter icon on the taskbar to view battery charge information.
Power Understanding Battery Calibration Calibration increases the accuracy of all battery charge displays. It should not be necessary to calibrate any battery pack frequently, even if it is heavily used. It is not necessary to calibrate a new battery pack before first use. Calibrate an in-use primary MultiBay battery pack if: ■...
Power Calibrating a Battery Pack To calibrate a battery pack: 1. Connect the notebook to an AC electrical outlet. 2. Insert the battery pack into the notebook battery bay, MultiBay, or external battery bay. ✎ You cannot calibrate a battery pack in a Port Replicator or Mobile Expansion Unit.
Power Using SpeedStep (Windows 2000 Professional Only) In Windows 2000 Professional, the Intel Pentium 4 Processor with SpeedStep technology enables you to set the processor speed for optimal performance or optimal power conservation. The SpeedStep technology can also enable an automatic change in CPU (central processing unit) speed when the power source changes between AC power and battery power, or when notebook use changes between active and idle.
Power Setting SpeedStep Preferences SpeedStep settings can be accessed from the SpeedStep window or the SpeedStep icon. SpeedStep can be enabled or disabled in Computer Setup. ✎ If the SpeedStep window and icon are not accessible, they can be enabled in Computer Setup. To enable the window and icon (and other settings in the SpeedStep window), see “Using Computer Setup,”...
Power Using the SpeedStep Window To open the SpeedStep window from the desktop, select Start > Settings > Control Panel > Power Management icon > Intel SpeedStep technology tab. Then set your preferences according to the following table. Preference Procedures Assign a performance mode that Select a performance mode applies when the notebook is...
Power Using the SpeedStep Icon The SpeedStep icon on the taskbar indicates which SpeedStep mode is active. The icon can also be used for the tasks described in the following table. Task Procedure Display current Rest the pointer over the icon. performance mode.
Page 28
Power 3. To save your preferences, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. 1–22 Software Guide...
To Protect Against This Risk Use This Security Feature Unauthorized use of the Power-on password notebook Unauthorized access to the Compaq administrator password Computer Setup utility Unauthorized access to the DriveLock contents of a hard drive Unauthorized use of a drive, a...
If you forget your power-on or Compaq administrator password, you cannot start up the notebook or resume from Hibernation until a Compaq authorized service provider resets the notebook. To contact a Compaq authorized service provider, refer to the Worldwide Telephone Numbers booklet included with the notebook.
For example, a device disabled in Computer Setup cannot be enabled in Windows. Also, you must use a Compaq password at a Compaq password prompt and a Windows password at a Windows password prompt. For example: ■...
Security Understanding Power-On Passwords A power-on password prevents unauthorized use of the notebook. Once set, a power-on password must be entered each time the notebook is turned on, restarted, or resumes from Hibernation or Standby. A power-on password: ■ Does not display as it is set, entered, changed, or deleted. ■...
Understanding Compaq Administrator Passwords A Compaq administrator password protects the configuration settings and system identification information in Computer Setup. After it is set, this password must be entered to access Computer Setup. A Compaq administrator password: ■...
Security Setting Compaq Administrator Passwords A Compaq Administrator password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press while the F10 = ROM Based Setup message is displayed in the lower left of the screen.
Security Understanding DriveLock Ä CAUTION: If you forget both the DriveLock user password and master password, the protected hard drive is permanently unusable. DriveLock prevents unauthorized access to the contents of a hard drive. After DriveLock protection is applied to a drive, a password must be entered to access the drive and the drive can be accessed only when it is inserted into the notebook.
Security Setting DriveLock Passwords Ä CAUTION: If you forget both the DriveLock user password and the DriveLock master password, the protected hard drive is permanently unusable. Ä CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive.
Security 8. Type your user password in the New Password and Verify New Password fields, then press F10. 9. Type your master password in the New Password and Verify New Password fields, then press F10. 10. To confirm DriveLock protection on the drive you have selected, type in the confirmation field, then DriveLock...
Security Changing DriveLock Settings Ä CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.) To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook.
Security 7. To save your preferences, use arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Removing DriveLock Protection Ä...
Security 7. Type your master password in the Old Password field, then press F10. 8. To save your preference, use arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preference is set as you exit Computer Setup and is in effect when the notebook restarts.
Compaq administrator password. For instructions, see “Setting Compaq Administrator Passwords” earlier in this chapter. ✎ To display, print, or save configuration or diagnostic information about all system components, use the Compaq Diagnostics utility. For instructions, see the “Setup and Diagnostics Utilities” chapter. Software Guide...
Security Setting System Information Options 1. To open Computer Setup, turn on or restart the notebook. Press while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press ❏...
Security Connecting an Optional Cable Lock Loop the cable around a secure object, then insert the cable lock 1 into the security cable slot on the notebook 2 and lock it with the cable lock key 3 . Connecting an optional cable lock Software Guide 2–15...
Using CDs and DVDs This chapter provides guidelines for playing CDs and DVDs using optical drive software. Before using any optical drive software, Compaq recommends that you read the following general information. Avoiding Hibernation and Standby If Standby or Hibernation is accidentally initiated while a drive medium (such as a diskette, disk, CD, CD-RW, or DVD) is in use: ■...
CD and DVD Software Copyright Warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. This notebook should not be used for such purposes. Playing CDs with Windows Media Player Playing an Audio CD To play an audio CD: 1.
CD and DVD Software 2. Insert the video CD into the drive, then close the tray. Wait several seconds. Then: ❏ If autorun is enabled, Windows Media Player opens and the CD plays. Proceed to step 5. ❏ If the CD does not play and Windows Media Player does not open: ◆...
To install WinDVD from the Setup Compaq Software icon: ■ In Windows 2000 Professional, the Setup Compaq Software icon is on the desktop. Select Setup Compaq Software icon > Next. Select the check box for InterVideo WinDVD. (Clear check boxes for preloaded software you do not want to install.)
CD and DVD Software Understanding DVDs In addition to the instructions in the WinDVD Player Help file, the following tips may be helpful: ■ If your system includes an optional Port Replicator or Mobile Expansion Unit, dock or undock the notebook before starting a DVD (not while playing a DVD).
CD and DVD Software Ä CAUTION: The region setting on your DVD drive can be changed only 5 times. ■ The region setting you select the fifth time becomes the permanent region setting on the drive. ■ The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the WinDVD window.
Web Agent, for example, enables you and your Network Administrator to view notebook configuration information using Web technology. For information about using Compaq Diagnostics, see the “Setup and Diagnostics Utilities” chapter. Information about other Intelligent Manageability features used primarily by network administrators is available on the Compaq Web site at www.compaq.com\easydeploy...
Compaq Management Agent links are added to the Compaq Information Center. ■ A Compaq Management Agent icon is added to the taskbar. To set up Compaq Management Agent or to display information about Compaq Management Agent, including version information, select the Compaq Management Agent icon.
Alert preferences are set in the Alert Properties window. ■ To access Alert Properties, select the Compaq Management Agent icon in the taskbar. ■ For Help, select the Help button in Alert Properties.
MultiBoot (Advanced Users Only) A bootable medium or network interface card (NIC) contains files needed by the notebook to start up and operate properly. The MultiBoot utility, disabled by default, allows you to identify the devices, and control the sequence in which the system will attempt to boot those devices, to start up your notebook.
MultiBoot (Advanced Users Only) ✎ An optical drive device (CD-ROM) can boot either as drive A or drive C, depending on the format of the CD. Most bootable CDs boot as drive A. If you have a CD that boots as the C drive, the system will boot the diskette drive before the CD.
MultiBoot (Advanced Users Only) Sequence for devices that boot as drive C: 1. Optical drive in a Port Replicator MultiBay or connected by USB that contains a disc that boots as drive C. 2. Optical drive in the notebook or MEU MultiBay that contains a disc that boots as drive C.
MultiBoot (Advanced Users Only) 2. Use the arrow keys to select the Advanced menu > Device Options. ❏ To enable bootable media in USB drives or in drives inserted into a Port Replicator, select Enable USB legacy support. ❏ To enable a NIC, select Internal Network adapter boot. 3.
MultiBoot (Advanced Users Only) ■ Changing the boot sequence also changes the logical drive designations. For example, if you start up from a hard drive in the notebook MultiBay, that hard drive becomes drive C, and a hard drive in the hard drive bay becomes drive D. ■...
MultiBoot (Advanced Users Only) 3. Toggle the MultiBoot field to Enable. 4. Toggle the Boot Order fields to the boot sequence that you prefer. 5. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen.
MultiBoot (Advanced Users Only) Entering MultiBoot Express Preferences When the Express Boot Menu is displayed during startup: ■ To specify a startup location from the Express Boot menu, select your preference within the timeout, then press enter. ■ To prevent the notebook from defaulting to the current MultiBoot setting, press any key within the timeout.
Setup and Diagnostic Utilities Using Computer Setup or Diagnostics The notebook features two Compaq system management utilities: ■ Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows.
Setup and Diagnostic Utilities Using Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook will restart the operating system after you exit Computer Setup.
Setup and Diagnostic Utilities 3. To exit Computer Setup: ❏ To exit without saving any of the settings you may have entered, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen.
Setup and Diagnostic Utilities Selecting from the File Menu Select To Do This ■ System information View identification information about the notebook, a Port Replicator or Mobile Expansion Unit, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM.
Setup and Diagnostic Utilities Selecting from the Security Menu Select To Do This Administrator password Enter, change, or delete a Compaq administrator password. Power-on password Enter, change, or delete a power-on password. DriveLock passwords Enable/disable DriveLock; change a DriveLock User or Master password.
Setup and Diagnostic Utilities Selecting from the Tools Menu Select To Do This Battery Calibration Checks the calibration of a battery pack in the computer and allows you to select a battery pack in the computer to calibrate. ✎ A battery pack must be calibrated in the notebook.
Setup and Diagnostic Utilities Selecting from the Advanced Menu Select To Do This Language (or press Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)
Page 67
Setup and Diagnostic Utilities Selecting from the Advanced Menu, continued Select To Do This ■ Device Options (continued) Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❖ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded.
To install Compaq Diagnostics: ■ In Windows 2000 Professional, the Setup Compaq Software icon is on the desktop. Select Setup Compaq Software icon > Next. Select the check box for Compaq Diagnostics for Windows. (Clear check boxes for preloaded software you do not want to install.)
Setup and Diagnostic Utilities Using Configuration Record Scan The Compaq Configuration Record scan compares the notebook configuration at the time the Compaq Diagnostics utility was installed to interim or current configurations. 1. To run the Compaq Configuration Record scan: ❏...
Page 70
❏ To save the information, select File > Save As. ❏ To print the information, select File > Print. 3. To close Compaq Diagnostics, select File > Exit. Obtaining Diagnostic Test Information 1. To obtain diagnostic test information: ❏ In Windows 2000 Professional, select Start > Settings >...
Page 71
Setup and Diagnostic Utilities ◆ To run all tests for your selected device, select the Check All button. ◆ To run only the tests you select, select the Uncheck All button, then select the check box for each test you want to run.
Prepare for a system ROM update by identifying the ROM versions currently installed on the notebook. 2. Access the updates on your local Compaq Web site or the Compaq Support Software CD. 3. Download and install the updates.
The CD includes device drivers, ROM updates, and utilities. To purchase the current Compaq Support Software CD or a subscription that provides both the current version and future versions of the CD, refer to the Worldwide Telephone Numbers booklet, included with the notebook, to contact a Compaq authorized dealer, reseller, or service provider.
Windows. Downloading Software from the Internet Most software at the Compaq Web site is packaged in a compressed file called a SoftPaq™. Some ROM updates may be packaged in a compressed file called a ROMPaq™. Other ROM updates may be provided as a CPQFlash SoftPaq.
5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > Compaq. 6. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins.
5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > Compaq. 6. In the Compaq folder, select the name or number of the software package containing the update. 7. Select the file that includes an .exe extension, for example, Filename.exe.
Software Updates and Restorations Restoring Software The QuickRestore kit included with the notebook provides all the software that shipped preinstalled or preloaded on your notebook and instructions for restoring it. You can use QuickRestore to install or reinstall individual software items, such as applications, or to restore the entire notebook factory image.
CAUTION: Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements. In some cases, the loss of these enhancements may result in an unresponsive system. In other cases, complete USB support may become unavailable.
Page 79
Index AC Adapter 1–1 cable lock (optional) 2–15 administrator password, calibration, battery 1–1 Compaq. See Compaq administrator password accessing Windows Media administrator password, Player help files 3–3 Windows 2–3 Compaq Support Software Aircraft Adapter (optional) CD 7–2 1–1 disabling drive for 2–12 Automobile Power playing audio 3–2...
Page 80
5–1 when to use 6–1 setting power-on password See also Compaq preferences in 2–4 Configuration Record setting SpeedStep Compaq Support Software CD preferences in 1–21 7–2 Tools menu 6–6 Compaq telephone numbers USB legacy support 6–2 Worldwide Telephone when to use 6–1...
Page 81
1–8 disk, diskette error message disabling drive for 2–12 "Playback of Content From display, turning off 1–5 this Region..." 3–5 drive designations Compaq Diagnostics error changing 5–4 tab 6–12 displaying 3–2 DriveLock family, identifying notebook accessing a 7–2 DriveLock-protected Fault Management alerts 4–3...
Page 82
Index infrared Mobile Expansion Unit disabling 2–12 (optional) Intelligent Manageability as power source 1–1 fault management alerts docking or undocking 4–3 before starting DVD 3–5 features 4–1 recognition settings 2–13 InterVideo WinDVD. See See also Port Replicator WinDVD (optional) model, identifying notebook 7–2 keyboard, external (optional) modes, SpeedStep 1–18...
Page 83
Index combining with other passwords 2–3 passwords deleting 2–4 combining 2–3 entering 2–5 forgetting 2–2 features 2–4 using Compaq and forgetting 2–2 Windows passwords setting 2–4 1–10 processor. See CPU (Central See also Compaq Processing Unit) administrator password; PXE (Preboot eXecution DriveLock;...
Page 84
Index DriveLock 2–8 updating system ROM passwords, combining from Internet 7–3 Compaq and Windows SpeedStep (Windows 2000 passwords 2–3 Professional) 1–18 passwords, forgetting 2–2 Standby power-on password 2–4 avoiding while using drive Quick Reference to 2–1 media 3–1 series, identifying notebook critical low-battery 7–2...
Page 85
Index error message 3–5 function 3–4 Windows Media Player installing 3–4 accessing Help file 3–3 playing DVD with 3–5 playing a video CD 3–2 procedures 3–5 playing an audio CD 3–2 region settings 3–5 using hotkey commands Worldwide Telephone with 3–2 Numbers booklet 2–2 Windows passwords 2–3 WinDVD...