7URXEOHVKRRWLQJ ,QLWLDO 7URXEOHVKRRWLQJ Begin troubleshooting. Go to Is there Section 2.2, power? No Power. Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to Section 2.17, All drives working? Non-Functioning Device. Go to Is there video? Section 2.6, Go to (no boot) No Video.
7URXEOHVKRRWLQJ 1R 3RZHU 3DUW No Power (Power LED is off) Remove from docking station if applicable. Go to Power up Power up *Reset Section 2.3, on battery on battery power. No Power, power? power? Part 2. Go to Power up Power up *Reset...
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7URXEOHVKRRWLQJ 1R 3RZHU 3DUW Continued from Section 2.3, No Power, Part 1 Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging, moving to another computer, or replacing it. Replace power supply, (if Power on? applicable).
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7URXEOHVKRRWLQJ 1R 3RZHU 3DUW Continued from Section 2.3, No Power, Part 2 Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Power outlet Replace external Try different external AC active?
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7URXEOHVKRRWLQJ 1R 3RZHU 3DUW Continued from Section 2.4, No Power, Part 3 Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items, if applicable. Check computer operation after each Power on? replacement: 1.
7URXEOHVKRRWLQJ 1R 9LGHR 3DUW No Video Docking Station Standalone Go to * Note: To change from internal to or Docking Section 2.7, external display, use the hotkey Station? No Video, Part 2. combination. Standalone Internal or Adjust external Video OK? Done brightness.
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7URXEOHVKRRWLQJ 1R 9LGHR 3DUW Continued from Section 2.6, No Video, Part 1 Remove notebook from docking station, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in Section 2.6, Video OK? Video OK? Done No Video, Part 1.
7URXEOHVKRRWLQJ 1RQ)XQFWLRQLQJ 'RFNLQJ 6WDWLRQ LI DSSOLFDEOH Reseat power cord in docking station and power outlet. Check voltage Reinstall setting on notebook into docking station. docking station. Reset monitor Docking cable connector at station docking station. Done operating? Docking Replace these docking station components station Done one at a time.
7URXEOHVKRRWLQJ 1R 2SHUDWLQJ 6\VWHP 26 /RDGLQJ Reseat power cord in docking station and power outlet. Hard drive, go to Section 2.10. Diskette drive, go to Section 2.13. CD-/DVD-ROM drive, go to Section 2.14. Network, go to Section 2.20. NOTE: Before beginning, always check cable connections, cable ends, and drives for bent or damaged pins.
7URXEOHVKRRWLQJ 1R 26 /RDGLQJ IURP +DUG 'ULYH 3DUW OS not loading from hard drive. Go to Non- Section 2.11, system disk No OS Loading message? from Hard Drive, part 2. Reseat external hard drive. OS loading? Done Boot from Go to Boot...
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7URXEOHVKRRWLQJ 1R 26 /RDGLQJ IURP +DUG 'ULYH 3DUW Continued from Section 2.10, No OS Loading Reseat from Hard Drive, hard drive. Part 1 1. Replace hard CD or drive. diskette in 2. Replace system drive? Access board. Done hard drive? Remove diskette and...
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7URXEOHVKRRWLQJ 1R 26 /RDGLQJ IURP +DUG 'ULYH 3DUW Continued from Section 2.11, No OS Loading from Hard Drive, Part 2 System Install OS files on hard and reboot. drive? Virus Clean virus. on hard loading from Done drive? hard drive? Run SCANDISK, Diags...
7URXEOHVKRRWLQJ 1R 26 /RDGLQJ IURP 'LVNHWWH 'ULYH OS not loading Reseat from Done diskette drive. loading? diskette drive. Non- Bootable Install bootable System Disk diskette diskette and message? in drive? reboot computer. Go to Check diskette Boot Section 2.17, for system files.
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7URXEOHVKRRWLQJ 1R 26 /RDGLQJ IURP &' RU '9'520 'ULYH No OS Install bootable Bootable Disk loading from disk and disk in in drive? CD- or reboot drive? DVD-ROM drive. computer. Try another Install bootable bootable disk. disk. Boots from Done CD or DVD? Reseat...
7URXEOHVKRRWLQJ 1R $XGLR 3DUW Turn up audio internally and/or No audio Audio? Done externally. Notebook in Go to Internal docking station Section 2.16, Undock audio? (if applicable)? No Audio, Part 2. Replace the following docking station Go to components one at a time as applicable.
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7URXEOHVKRRWLQJ 1R $XGLR 3DUW Continued from Section 2.15, No Audio, Part 1 Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
7URXEOHVKRRWLQJ 1RQ)XQFWLRQLQJ 'HYLFH Non- Functioning Device Reseat device. Unplug the non-functioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Fix or Clear physical replace CMOS. device? broken item. Reattach device. Possible bad hard Go to Close notebook, drive.
7URXEOHVKRRWLQJ 1HWZRUN RU 0RGHP &RQQHFWLRQ network/modem connection Network Replace jack or or modem jack have jack active? activated. Connect Digital to non-digital line? line. Reload NIC/modem drivers and Done configured in OS? reconfigure. Disconnect all Replace power from NIC/modem if the notebook applicable.