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Compaq ProLiant Storage System User Manual
Compaq ProLiant Storage System User Manual

Compaq ProLiant Storage System User Manual

Cost-effective, high performance external storage system for compaq server products
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The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
The software described in this guide is furnished under a license agreement or non disclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
Compaq, Fastart, Compaq Insight Manager, Systempro, Systempro/LT,
SmartStart, NetFlex, registered United States Patent and Trademark Office.
ProLiant, ProSignia, QVision, and Systempro/XL are trademarks of
Microsoft is a registered trademark of Microsoft Corporation and Windows and Windows NT
NOTICE
© 1997 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq Computer Corporation.
are trademarks of Microsoft Corporation.
Compaq ProLiant Storage System User Guide
Second Edition (March 1997)
Part Number 184352-002

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Summary of Contents for Compaq ProLiant Storage System

  • Page 1 USE OF THIS MATERIAL. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. The software described in this guide is furnished under a license agreement or non disclosure agreement.
  • Page 2: Table Of Contents

    Configuration Planning SCSI Controllers......................2-1 Wide-Ultra SCSI Support..................... 2-1 Hot-Pluggable Drives ....................2-4 Hot-Pluggability ......................2-4 SCSI IDs ........................2-6 Non-Duplexing Systems ..................2-7 Duplexing Systems....................2-8 Site Selection ........................ 2-9 Status Indicators ....................2-9 Compaq ProLiant Storage System User Guide...
  • Page 3 Installation Materials ....................3-2 Installing SCSI Controllers in Servers ................. 3-2 Installing the Fast-Wide Duplexing Option Kit ............3-3 Connecting the Server to the ProLiant Storage System ..........3-3 Non-Duplexing Cable Connection ................ 3-3 Duplexing Cable Connections................3-6 Installing Hard Drives in the ProLiant Storage System ..........3-8 Connecting the Power....................
  • Page 4 Tools and Software Needed .................. 6-1 Installation ......................6-2 Appendix A Specifications Specifications....................... A-1 Power Cord Set Requirements..................A-2 General Requirements ..................A-2 Country-Specific Requirements ................A-3 Appendix B Electrostatic Discharge Preventing Electrostatic Damage .................B-1 Grounding Methods......................B-1 Compaq ProLiant Storage System User Guide...
  • Page 5 ......Appendix C Regulatory Compliance Notices Federal Communications Commission Notice.............C-1 Class A Equipment .......................C-1 Canadian Notice ....................C-2 Avis Canadien .......................C-2 Class B Equipment .......................C-2...
  • Page 6: About This Guide

    ......About This Guide This user guide provides information for the Compaq ProLiant Storage System and its applications with the following Compaq servers: ProLiant family, ProSignia, ProSignia 500, ProSignia VS, ProSignia 300, and Systempro/XL.
  • Page 7: Terms

    ......viii About This Guide Terms Throughout this manual references to Fast-SCSI-2 and Fast-Wide SCSI-2 may be stated simply as Standard SCSI and Wide SCSI, respectively, to help avoid confusion between these terms.
  • Page 8 ......About This Guide This user guide provides information for the Compaq ProLiant Storage System and its applications with the following Compaq servers: ProLiant family, ProSignia, ProSignia 500, ProSignia VS, ProSignia 300, and Systempro/XL.
  • Page 9 ......viii About This Guide Terms Throughout this manual references to Fast-SCSI-2 and Fast-Wide SCSI-2 may be stated simply as Standard SCSI and Wide SCSI, respectively, to help avoid confusion between these terms.
  • Page 10: Introduction

    Introduction The ProLiant Storage System is a cost-effective, high performance external storage system for Compaq server products. The storage system provides up to 30.1 gigabytes of hard drive mass storage using hot-pluggable Fast-Wide SCSI-2 and Fast-SCSI-2 hard drives. All operating systems will benefit from the easy to service pluggable drive connection scheme.
  • Page 11: Identifying The Contents

    "Supports Fast-Wide SCSI-2" label and Read This First card Features Listed below are the standard features of the ProLiant Storage System. Hot-Pluggable Drive Capability. This is the ability to add or replace drives without turning off the power when used with supported operating systems or an intelligent controller.
  • Page 12 Three-year parts and labor warranty, on-site where applicable Physical Dimensions Height: 21.9 inches (55.8 cm) Depth: 17.3 inches (48.8 cm) Width: 9.0 inches (22.8 cm) Weight: 37.0 lb. (16.8 Kg) with no hard drives installed 240-Watt Power Supply Compaq ProLiant Storage System User Guide...
  • Page 13: Options

    A ProLiant Fast-Wide Duplexing Option Kit is available to divide the seven drive bays on the single wide SCSI bus in the ProLiant Storage System into two separate wide SCSI buses of four drives and three drives. This enables:...
  • Page 14: Redundant Power Supply Compaq Part Number 137889-001

    The storage system continues operating at full capacity while the user arranges for service at a convenient time. Installation and replacement of the Redundant Power Supply option must be performed by a Compaq Authorized Service Provider. Compaq ProLiant Storage System User Guide...
  • Page 15: Configuration Planning

    ......Chapter 2 Configuration Planning The Compaq ProLiant Storage System can be used with a variety of SCSI controllers, hard drives, and system software. SCSI Controllers...
  • Page 16 ......Configuration Planning Most operational features of the ProLiant Storage System depend on the combination of SCSI controller and system software listed in Table 2-1.
  • Page 17 Mirrored drives attached to independent buses or controllers Hot-plug Hard drives can be installed or removed without powering down the system Drive tray Drive Failure and On-Line , and front bezel Service Required Indicators indicators are supported Compaq ProLiant Storage System User Guide...
  • Page 18: Hot-Pluggable Drives

    1-inch Wide-Ultra SCSI (see Wide-Ultra SCSI Support later in this chapter) ProLiant Storage System will accept both 1-inch and 1.6-inch standard height drives. The drives may be of any storage capacity but must be mounted on Compaq hot-pluggable drive trays.
  • Page 19 DOS partition used to boot the server and the NetWare server files should not be hot-plugged. Although the system can be booted from a drive in the ProLiant Storage System, the DOS partition is not mirrored by NetWare. Therefore, if a hot-pluggable drive containing the DOS partition fails, the DOS partition will not be reconstructed from the mirrored drive.
  • Page 20: Scsi Ids

    If the external port of the same SCSI controller (same SCSI bus) is connected to a ProLiant Storage System, drives must be installed in the storage system drive bays with IDs from 2 through 5 to avoid using IDs 1...
  • Page 21: Non-Duplexing Systems

    For non-duplexing systems the SCSI IDs are assigned as shown in the figure below. SCSI ID, 6 SCSI ID, 5 SCSI ID, 4 SCSI ID, 3 SCSI ID, 2 SCSI ID, 1 SCSI ID, 0 NILE3002.AI Fig 2-2.EPS Figure 2-1. SCSI ID Numbers in Non-Duplexing Systems Compaq ProLiant Storage System User Guide...
  • Page 22: Duplexing Systems

    The ProLiant Fast-Wide Duplexing Option provides a method to divide the Fast-Wide SCSI-2 bus in the ProLiant Storage System into two separate buses. Each of the two buses has a unique set of SCSI IDs and must be attached to a separate SCSI controller or a separate channel of a SMART SCSI Array Controller.
  • Page 23: Site Selection

    Status Indicators The LEDs on the front bezel and drive trays are indicators of conditions in the ProLiant Storage System. Some of the functions of these indicators require system software or intelligent controller support. See Tables 4-1 and 4-2 in Chapter 4, "Operating Information,"...
  • Page 24: Overview

    ......Chapter 3 Installation This section describes the initial installation of a ProLiant Storage System in a network controlled by any of several Compaq servers. Please review Chapter 2, "Configuration Planning," in this guide before you begin installation of a ProLiant Storage System.
  • Page 25: Installation Materials

    ......Installation Installation Materials Locate the following materials needed to install the ProLiant Storage System: SCSI Controller if not already installed or integrated in your server (not provided with the ProLiant Storage System)
  • Page 26: Installing The Fast-Wide Duplexing Option Kit

    "Option Installation," for Fast-Wide Duplexing Option Kit installation instructions. Connecting the Server to the ProLiant Storage System Non-Duplexing Cable Connections Refer to Table 3-1 to determine the SCSI cable combination required for your installation. Compaq ProLiant Storage System User Guide...
  • Page 27 * Cable Notes: Wide SCSI: The 6-ft. external wide SCSI to wide SCSI cable, part number 189646-002, supplied with the ProLiant Storage System. For connection to a Fast-Wide SCSI-2 or Wide-Ultra SCSI controller. Standard SCSI: The 6-ft. external wide SCSI to standard SCSI adapter cable, part number 199629-002, supplied with the ProLiant Storage System.
  • Page 28 System, proceed to the next section, "Duplexing Cable Connections," after you have completed the cabling described here. If you are not using duplexing, skip to "Installing Hard Drives in the ProLiant Storage System" later in this chapter. Compaq ProLiant Storage System User Guide...
  • Page 29: Duplexing Cable Connections

    (SCSI IDs 0 through 3) in the ProLiant Storage System. The top three drive bays are routed to the connector shown in Figure 3-1. These top three bays are renumbered as SCSI IDs 0 through 2 of a second Fast-Wide SCSI-2 bus (Bus 2).
  • Page 30 3 on the connector panel and supports the three upper drive bays. See Figure 3-1. Connect the other end of the SCSI adapter cable directly to the controller in the server. Installing Hard Drives in the Proliant Storage System Compaq ProLiant Storage System User Guide...
  • Page 31: Installing Hard Drives In The Proliant Storage System

    The ProLiant Storage System supports both the Compaq Fast-Wide SCSI-2 (wide SCSI) and Fast-SCSI-2 (standard SCSI) hot-pluggable drives. All Compaq hot-pluggable drives are properly configured for use in the ProLiant Storage System and are installed in the same manner as shown below.
  • Page 32 ID of 1 and the CD-ROM drive is set to a SCSI ID of 6. If the external port of the same SCSI bus is connected to the ProLiant Storage System, drives can only be installed in storage system drive bays 0, or 2 through 5, standard, or drive bays 0, 2, or 3, duplexing.
  • Page 33 Ejector lever must latch behind the front panel of the unit. NILE3006.AI, 3-4.EPS Figure 3-3. Installing Hard Drives in a ProLiant Storage System...
  • Page 34: Connecting The Power

    ......3-11 Connecting the Power NOTE: If your ProLiant Storage System is equipped with a Redundant Power Supply, refer to "Redundant Power Supply Option" on the next page. CAUTION: Ensure that the voltage select switch is in the proper position (115 VAC or 230 VAC).
  • Page 35: Redundant Power Supply Option

    When you need to disconnect power to the equipment, be sure to unplug the power cord from the power outlet. Plug the power cable into a grounded electrical outlet. Turn ON the power switch on the ProLiant Storage System and then the server. Redundant Power Supply Option...
  • Page 36 Plug the power cable into a grounded electrical outlet. Turn ON the power switch on the ProLiant Storage System. Turn ON the power switch on the server. Compaq ProLiant Storage System User Guide...
  • Page 37: Configuring The Proliant Storage System

    The Compaq System Configuration Utility is included on the Compaq Support Software CD for Compaq Server Products or the Compaq SmartStart CD. One of these software packages is supplied with the ProLiant Storage System. The utility may be run in one of the following ways:...
  • Page 38: System Configuration From The Cd

    Locate the SCSI controllers and verify that the installed drives are displayed. If you are using a Compaq SMART SCSI Array Controller you should verify the logical drive configuration, paying special attention to the selected fault tolerance method. For this configuration information,...
  • Page 39 Locate the SCSI controllers and verify that the installed drives are displayed. If you are using a Compaq SMART SCSI Array Controller you should verify the logical drive configuration, paying special attention to the selected fault tolerance method. For this configuration information,...
  • Page 40: Create System Configuration Diskettes

    To create and use System Configuration Utility diskettes from the Support Software CD or SmartStart CD (the first CD, labeled "SmartStart," as part of the set of CDs in the SmartStart software package) included with the ProLiant Storage System: Boot a CD server or workstation from the Support Software CD and select "Create Support Software Diskettes from CD,"...
  • Page 41 Locate the SCSI controllers and verify that the installed drives are displayed. 10. If you are using a Compaq SMART SCSI Array Controller you should verify the logical drive configuration, paying special attention to the selected fault tolerance method. For this configuration information,...
  • Page 42: Operating Information

    ......Chapter 4 Operating Information This section describes the operational features of the ProLiant Storage System. Status Indicators The ProLiant Storage System has LED status indicators located in several areas.
  • Page 43 ......Operating Information Table 4-1 Front Bezel Indicator Definitions Indicator GREEN AMBER Power is OFF Power is ON...
  • Page 44: Redundant Power Supply

    ......Redundant Power Supply A ProLiant Storage System equipped with a Redundant Power Supply has an LED indicator on the back panel. Figure 4-2 shows the location and Table 4-2 defines the states of this indicator.
  • Page 45: Drive Trays

    ......Operating Information CAUTION: If the system is equipped with a Redundant Power Supply and the Power Indicator on the front bezel changes to amber, immediately inspect the LED indicator on the rear of the storage system.
  • Page 46: Indicator Self-Test

    * Requires system software or intelligent controller support Indicator Self-Test When the ProLiant Storage System is first powered on, or when a new drive is plugged in, the drive tray indicators turn on one at a time, from left to right.
  • Page 47: Removing And Replacing Hot-Pluggable Drives

    Removing and Replacing Hot-Pluggable Drives Hot-pluggable drives can be replaced in the ProLiant Storage System while the power is on if the operating system supports this feature. However, to prevent loss of data or server lockup, hot-pluggable drives should be removed only when both the On-Line and Drive Access drive tray indicators are OFF.
  • Page 48 OK to remove drive if not part of fault-tolerant configuration OK to remove failed drive DO NOT remove drive DO NOT remove drive DO NOT remove drive DO NOT remove drive Figure 4-4. Hot-Pluggable Drive Replacement Conditions Compaq ProLiant Storage System User Guide...
  • Page 49: Side Access Panel Sensor

    Operating Information Side Access Panel Sensor The ProLiant Storage System includes a sensor to detect the absence of the Side Access Panel. This feature reports the condition to the system software and turns on the Service Required indicator on the front bezel, but does not interrupt operation of the storage system.
  • Page 50: Fan Failure Sensors

    ......Fan Failure Sensors The ProLiant Storage System includes fan monitor sensors to detect a fan failure. This feature reports the condition to the system software and turns on the Service Required indicator on the front bezel but does not interrupt operation of the storage system.
  • Page 51: Maintenance Information Routine Care

    The Side Access Panel must be installed when the unit is operating to ensure proper cooling in the system. Troubleshooting Hints If the front bezel Service Required light is on, run the Compaq Insight Manager to determine the reason for this alert. Service Required NILE3042.AI...
  • Page 52 ......Maintenance Information If you do not have Compaq Insight Manager, use the following procedure: Drive Failure indicator Check the drive tray indicators for a Drive Failure indication.
  • Page 53 This diskette may be generated from the Compaq Support Software CD or Compaq SmartStart CD included with the ProLiant Storage System. If no Drive Failure indicator is on, then the problem may be one of the...
  • Page 54 Plenum Fan failure The plenum fan is located internally and proper operation may not be easily verified. If all of the other conditions have been investigated and the problem persists, contact an Authorized Compaq Service Provider for assistance.
  • Page 55: Option Installation

    The Redundant Power Supply offers additional protection against data loss due to power supply failure by providing two supplies running simultaneously within a single chassis. However, due to the potentially hazardous voltages involved, this option may only be installed by an Authorized Compaq Service Provider. Duplexing...
  • Page 56: Installation

    Option Installation Installation Follow the steps outlined below to install the Duplexing Option Kit in your ProLiant Storage System. Back up all data on all drives in the storage system before beginning the installation procedure. Perform a normal system shutdown.
  • Page 57 ......NILE3101.AI 6A-1.EPS Figure 6-1. Removing the Side Access Panel Remove the brace. 6-2.EPS Figure 6-2. Removing the Brace Compaq ProLiant Storage System User Guide...
  • Page 58 Be careful not to bend the connector pins on the back of the Pass-through board. Protect the Pass-through board from damage and store it in a safe place. It may be needed in the future if the Duplexing Option is removed from your ProLiant Storage System. 6-3.EPS Backplane...
  • Page 59 Duplexing board. Gently but firmly press the board onto the Backplane as far as it will go. The standoff will snap into place in the Duplexing board. Compaq ProLiant Storage System User Guide...
  • Page 60 ......Option Installation B a c k p l a n e B o a r d Duplexing Board nile3204.AI...
  • Page 61 ......nile3206.AI 6-6.EPS Figure 6-7. Removing the Duplexing Option Board 13. Locate the connector panel on the back of the storage system. 6-8.EPS Connector Panel Figure 6-8. Locating the Connector Panel Compaq ProLiant Storage System User Guide...
  • Page 62 ......Option Installation 14. Remove the cover from position 3 in the connector panel on the back of the storage system.
  • Page 63 Figure 6-10. Attaching the SCSI Cable to the Connector Panel Plug the other end of the SCSI ribbon cable into the connector on the Duplexing Option Board. 6-11.EPS Figure 6-11. Connecting the Duplexing Option Board Compaq ProLiant Storage System User Guide...
  • Page 64 6-12.EPS Figure 6-12. Replacing the Brace CAUTION: The Side Access Panel must be installed when the unit is operating to ensure proper cooling in the ProLiant Storage System. 18. Replace the Side Access Panel. NILE3210.AI 6-10.EPS Figure 6-13. Replacing the Side Access Panel...
  • Page 65 ......6-11 19. To complete the installation of the Fast-Wide Duplexing Option Kit proceed to "Connecting the Server to the ProLiant Storage System" in Chapter 3. Compaq ProLiant Storage System User Guide...
  • Page 66: Appendix A Specifications Specifications

    Temperature Range Operating 50° to 104° F 10° to 40° C Shipping -22° to 140° F -30° to 60° C Relative Humidity (noncondensing) Operating Nonoperating to 80% to 80% 5% to 90% 5% to 90% Compaq ProLiant Storage System User Guide...
  • Page 67: Power Cord Set Requirements

    Power Cord Set Requirements The power cord set (appliance coupler, flexible cord, and wall plug) supplied with your ProLiant Storage System meets the requirements for use in the country where you purchased your equipment.Power cord sets for use in other countries must meet the requirements of the country where you use the ProLiant Storage System.
  • Page 68: Country-Specific Requirements

    Flexible cord must be Type SJT or equivalent, No. 18 AWG, 3-conductor. Wall plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A 250V) configuration. Compaq ProLiant Storage System User Guide...
  • Page 69 ......A-4 Specifications Appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the Japanese Dentori Law.
  • Page 70: Electrostatic Discharge

    1 megohm +/- 10 percent resistance in the ground cords. Use heel straps, toe straps, or bootstraps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. Use conductive field service tools. Compaq ProLiant Storage System User Guide...
  • Page 71 If you do not have any of the suggested equipment for proper grounding, have an Authorized Compaq Service Provider install the part. Note: For additional information on static electricity, or assistance with the installation of this product, contact your Authorized Compaq Service Provider or refer to the Maintenance and Service Guide...
  • Page 72: Regulatory Compliance Notices

    Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense. Compaq ProLiant Storage System User Guide...
  • Page 73: Canadian Notice

    ......C-2 Regulatory Compliance Notices Canadian Notice This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 74: Avis Canadian

    Règlement sur le matériel brouilleur du Canada. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables...
  • Page 75: European Union (Eu) Notice

    ......C-4 Regulatory Compliance Notices European Union (EU) Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
  • Page 76: Index

    Drive tray indicators 4-4 drives, removing and replacing Duplexing cable connections 3-6 drives supported 2-3 option kit 1-3, 3-3 Hot-pluggable drives compatible with option kit installation 6-1 Storage System 2-4 orienting the duplexing board 6-5 Compaq ProLiant Storage System User Guide...
  • Page 77 Redundant Power Supply site selection 2-9 description 1-3 SCSI controllers in server 3-2 power connection 3-12 Insight Manager 5-1 status indicator lights 4-3 Introduction to the ProLiant Storage System 1-1 Safety Maintenance information 5-1 installation of Redundant Power Supply 6-1 SCSI...
  • Page 78 Voltage selecter switch 3-11 service required 4-2, 5-1 Storage System cabling requirements 3-4 care and maintenance 5-1 configuration 3-14 hard drive installation 3-8 introduction 1-1 operational features 4-1 specifications A-1 status indicators 4-1 Switches voltage selection 3-11 Compaq ProLiant Storage System User Guide...

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