Compaq ML370 - ProLiant - G3 Manuals

Compaq ML370 - ProLiant - G3 Troubleshooting Manual (188 pages)

HP ProLiant Servers Troubleshooting Guide

Brand: Compaq | Category: Server | Size: 4.36 MB

Troubleshooting Guide
1
Table of Contents
3
Introduction

9
- What's New
  9
- Revision History
  9
  - 375445-Xx7 (November 2008)
    9
  - 375445-Xx6 (September 2007)
    10
  - 375445-Xx5 (June 2006)
    10
  - 375445-Xx4 (May 2006)
    11
  - 375445-Xx3 (September 2005)
    11
Getting Started

12
Common Problem Resolution

17
Diagnostic Flowcharts

22
- Troubleshooting Flowcharts
  22
Hardware Problems

36
- Procedures for All Proliant Servers
  36
- Power Problems
  36
  - Power Source Problems
    36
  - Power Supply Problems
    36
  - UPS Problems
    37
- General Hardware Problems
  38
  - Problems with New Hardware
    38
  - Unknown Problem
    39
  - Third-Party Device Problems
    39
- Internal System Problems
  40
  - CD-ROM and DVD Drive Problems
    40
  - Diskette Drive Problems
    41
  - Drive Problems (Hard Drives and Solid State Drives)
    42
  - SD Card Problems
    44
  - USB Drive Key Problems
    44
  - Fan Problems
    44
  - HP Trusted Platform Module Problems
    46
  - Memory Problems
    46
  - PPM Problems
    48
  - Processor Problems
    48
  - Tape Drive Problems
    49
  - Graphics and Video Adapter Problems
    51
- System Open Circuits and Short Circuits
  51
- External Device Problems
  52
  - Video Problems
    52
  - Mouse and Keyboard Problems
    53
  - Audio Problems
    53
  - Printer Problems
    53
  - Local I/O Cable Problems
    54
  - Modem Problems
    54
  - Network Controller Problems
    56
  - Expansion Board Problems
    57

Compaq ML370 - ProLiant - G3 User Manual (186 pages)

Brand: Compaq | Category: Server | Size: 8.79 MB

Table of Contents
3
About this Guide

11
- Text Conventions
  11
- Symbols in Text
  12
- Symbols on Equipment
  12
- Rack Stability
  13
- Server Warnings and Precautions
  13
- Getting Help
  14
  - Compaq Technical Support
    14
  - Compaq Website
    14
  - Compaq Authorized Reseller
    15
Chapter 1 Server Features

16
- Customer Support
  17
- Standard Features
  18
  - Processors and System Memory
    18
  - Expansion Slots
    18
  - Disk Controllers
    19
  - Network Controller
    20
  - Removable Storage Media
    20
  - Standard Interfaces
    21
  - Video
    21
  - Rom
    21
  - Power Supply
    22
Server Features

22
- Warranty
  22
  - Pre-Failure Warranty
    22
  - Insight Manager Alert
    22
- Server Configuration and Management
  23
- Security Features
  28
- Diagnostic Tools
  28
- Front Panel Components
  29
  - Tower Model Server
    29
  - Rack Model Server
    30
- Rear Panel Components
  31
  - Tower Model
    31
  - Rack Model
    32
- Network Controller
  33
  - System Board Components
    34
Chapter 2 Installing the Tower Model Proliant ML370

36
- Installation Sequence
  36
- Selecting a Site
  37
- Unpacking
  38
- Locating Materials
  38
- Installing Expansion Boards and Other Major Hardware Options
  39
- Connecting the Power Cord and Peripheral Devices
  40
- Power Cords
  41
- Powering up the Server
  41
- Configuring the Server with Smartstart
  42
- Using Diagnostic Tools
  44
- Registering Your Server
  45
- Routine Maintenance
  45

Compaq ML370 - ProLiant - G3 Maintenance And Service Manual (152 pages)

Compaq Server User Manual

Brand: Compaq | Category: Server | Size: 6.63 MB

Table of Contents
3
About this Guide

7
Chapter 1 Illustrated Parts Catalog

10
- Mechanical Parts Exploded View
  11
- Mechanical Spare Parts List
  12
- System Components Exploded View
  13
- System Components Spare Parts
  14
- Illustrated
  14
- System Board
  14
Chapter 2 Removal and Replacement Procedures

17
- Electrostatic Discharge Information
  18
- Symbols in Equipment
  18
- Preparation Procedures
  19
  - Powering down the Server
    19
- Rack Warnings
  20
- Server Warnings and Precautions
  21
- Front Bezel
  22
- Rack Front Plate
  23
- Feet
  24
- Large Access Panel
  25
- Small Access Panel
  26
- Right Side Panel
  27
- Drives and Related Components
  28
- Drives and Related
  28
- Cable Routing Diagrams
  29
- Hot-Plug Drive Cage
  31
- IDE CD-ROM Drive
  32
- Diskette Drive
  33
- Hard Drive Blank
  34
- Hot-Plug SCSI Hard Drive
  35
- Removable Media Drive Bay Blank
  36
- CPU Fan
  37
Removal and Replacement Procedures

37
- I/O Fan
  38
- Power Switch with Cable and LED Indicators
  39
- Riser Board Expansion Slots
  41
- I/O Expansion Slot Cover
  42
- I/O Expansion Board
  43
- Riser Board and Brace
  44
- Processor
  45
- Processor Power Module
  46
- Memory
  47
- Power Supply
  49
- Hot-Plug SCSI Drive Backplane
  51
- System Board
  52
- Compaq Integrated Smart Array Controller Upgrade Module
  53
- Internal Replacement Battery
  54

Compaq ML370 - ProLiant - G3 Quick Install Manual (109 pages)

Compaq ProLiant Clusters for SCO UnixWare 7 U/300 Quick Install Guide for the Compaq ProLiant ML370

Brand: Compaq | Category: Server | Size: 1.17 MB

Compaq ML370 - ProLiant - G3 Safety Information Manual (204 pages)

Important Safety Information - For Server, Storage, Power, Networking, and Rack Products

Brand: Compaq | Category: Desktop | Size: 12.45 MB

Compaq ML370 - ProLiant - G3 Maintenance And Service Manual (105 pages)

Generation 2

Brand: Compaq | Category: Server | Size: 11.46 MB

Table of Contents
3
About this Guide

6
Chapter 1 Illustrated Parts Catalog

9
Chapter 2 Removal and Replacement Procedures

15
- Safety Considerations
  15
  - Electrostatic Discharge
    15
  - Symbols on Equipment
    16
  - Rack Warnings and Cautions
    16
  - Server Warnings and Cautions
    17
- Preparation Procedures
  17
- Hot-Plug Procedures
  21
  - Feet
    21
  - Front Bezel
    22
  - Access Panel
    23
  - Rack Bezel
    24
  - Rack Rails
    25
  - Power Supply Blank
    26
  - Hot-Plug Power Supply
    27
  - Hard Drive Blank
    28
  - Hot-Plug SCSI Hard Drive
    29
  - Media Blanks
    30
  - System Fans
    31
  - PCI Hot Plug Expansion Boards
    32
Removal and Replacement Procedures

33
- Non-Hot-Plug Procedures
  35
  - Redundant Fan Cage
    35
  - Hard Drive Cage
    37
  - PCI Expansion Slots
    39
  - PCI Hot Plug Dividers
    43
  - PCI Slot Release Lever
    44
  - PCI Hot Plug Backplane Cable
    45
  - PCI Hot Plug Backplane
    46
  - PCI Guide Clips
    47
  - Center Wall
    48
  - IDE CD-ROM Drive
    50
  - Power Button/Led Assembly
    52
  - Diskette Drive
    54
  - Processor Assembly
    56
  - Processor Power Module
    58
  - Memory
    59
  - Power Supply Backplane
    61
  - Smart Array 5I Controller
    63
  - System Board
    64
  - PCI Hot Plug Divider Base
    65
  - Battery
    66

Compaq ML370 - ProLiant - G3 User Manual (73 pages)

HP BladeSystem Management Pack for Microsoft System Center Essentials 2007 User Guide

Brand: Compaq | Category: Software | Size: 2.18 MB

Compaq ML370 - ProLiant - G3 Introduction Manual (26 pages)

Optimizing facility operation in high density data center environments

Brand: Compaq | Category: Desktop | Size: 1.48 MB

Compaq ML370 - ProLiant - G3 User Manual (30 pages)

HP Factory-Installed Operating System Software for Microsoft Windows 2000 Server User Guide

Brand: Compaq | Category: Desktop | Size: 0.54 MB

Compaq ML370 - ProLiant - G3 Basics Manual (44 pages)

Power basics for IT professionals

Brand: Compaq | Category: Computer Hardware | Size: 1.63 MB

Table of Contents
1
Abstract
2
Introduction
2
General Terms
2
Power Generation, Transmission, and Distribution
3
Power Utilization
17
- Three-Phase Versus Single-Phase Power
  17
- Panel Distribution
  18
- Distribution Within the Rack
  19
- Uninterruptible Power Supplies (UPS)
  20
- Wiring Methods
  21
- High-Line or Low-Line Input Voltage
  23
- Inrush Current
  23
- Plugs and Receptacles
  24
Power Trends and Strategies
24
Tools for Powering the Data Center
26
Appendix A. United States Design Standards
27
Appendix B. Voltages and Frequencies of Individual Countries
28
Appendix C. Plug and Socket Types
31
Glossary
35
For more Information
44
Call to Action
44

Compaq ML370 - ProLiant - G3 Introduction Manual (26 pages)

HP Power Capping and Dynamic Power Capping for ProLiant servers technology brief, 1st edition

Brand: Compaq | Category: Desktop | Size: 0.71 MB

Compaq ML370 - ProLiant - G3 Supported Configurations (35 pages)

Implementing Microsoft Windows Server 2003 with Service Pack 2 on HP ProLiant servers

Brand: Compaq | Category: Desktop | Size: 0.43 MB

Compaq ML370 - ProLiant - G3 Overview (24 pages)

Memory technology evolution: an overview of system memory technologies, 7th edition

Brand: Compaq | Category: Desktop | Size: 0.81 MB

Table of Contents
1
Abstract
2
Introduction
2
Basic DRAM Operation
2
SDRAM Technology
7
Advanced Memory Technologies
15
- Double Data Rate SDRAM Technologies
  15
  - Ddr-1
    16
  - Ddr-2
    17
  - Ddr-3
    18
  - Module Naming Convention and Peak Bandwidth
    18
- Fully-Buffered Dimms
  19
- Rambus DRAM
  21
Importance of Using HP-Certified Memory Modules in Proliant Servers
23
Conclusion
23
For more Information
24
Call to Action
24

Compaq ML370 - ProLiant - G3 Supported Configurations (27 pages)

Integrating Microsoft Windows Server 2003 R2 on HP ProLiant servers

Brand: Compaq | Category: Desktop | Size: 0.3 MB

Compaq ML370 - ProLiant - G3 Supported Configurations (30 pages)

Implementing Novell NetWare 6.5 on ProLiant servers integration note

Brand: Compaq | Category: Desktop | Size: 0.57 MB

Table of Contents
1
Abstract
2
Acronyms in Text
2
Introduction to Novell Netware 6.5
3
Supported Configurations
3
Server Management Using Ilo, Ilo2, or RILOE II
10
Smartstart Support
10
Installation Procedures
11
- Performing a New Installation
  11
Upgrade Procedures
13
Post Upgrade Tasks
17
Troubleshooting
19
For more Information
30
Call to Action
30

Compaq ML370 - ProLiant - G3 Hardware Manual (27 pages)

Integrating HP Insight Management WBEM Providers with HP System Insight Manager, 2nd edition

Brand: Compaq | Category: Desktop | Size: 1.13 MB

Compaq ML370 - ProLiant - G3 Troubleshooting Manual (24 pages)

HP VMware ESXi management environment

Brand: Compaq | Category: Desktop | Size: 1.09 MB

Compaq ML370 - ProLiant - G3 Technology Overview (10 pages)

HP ProLiant G6 Technology Overview

Brand: Compaq | Category: Server | Size: 0.14 MB

Compaq ML370 - ProLiant - G3 Introduction Manual (16 pages)

10 Gigabit Ethernet technology for industry-standard servers

Brand: Compaq | Category: Server | Size: 0.43 MB

Table of Contents
1
Abstract
2
Introduction
2
Why 10Gbe Technology Is Important
2
Current Network Architecture
2
- Types of Data
  2
- Network and Interconnect Types
  3
  - Small Computer System Interface
    3
  - Ethernet
    4
  - Fibre Channel
    4
  - Infiniband
    4
10Gbe Networks
4
Converged Network Fabrics with 10Gbe
6
- Iscsi
  7
- Fibre Channel over Ethernet
  8
HP Approach To10Gbe Implementation
9
- HP Dual Port 10Gbe Server Adapters
  9
- Virtualization and Virtual Connect
  10
  - Server Virtualization
    10
  - NIC Virtualization
    10
  - Flex-10 for Virtual Connect
    10
Summary
13
Appendix: Glossary
14
For more Information
16
Call to Action
16

Compaq ML370 - ProLiant - G3 Manual (18 pages)

Serial Attached SCSI storage technology, 2nd Edition

Brand: Compaq | Category: Storage | Size: 1.31 MB

Table of Contents
1
Abstract
2
Transition from Parallel to Serial SCSI Protocol
2
SAS Terminology
2
SAS Technology
3
- SAS Devices
  3
  - Initiators
    4
  - Expanders
    4
  - Targets
    4
- Differential Signaling
  5
SAS Protocol Evolution
6
- Sas-1
  6
- Sas-2
  6
- Sas-2.1
  6
  - Active Cables
    6
  - Storage Power Management
    7
SAS/SATA Interoperability
8
Cabling and Connectors
9
- Mini SAS 4X Cable Connectors and Receptacles
  9
- Mini SAS 8X Cable Connectors
  11
SAS Topologies
11
- Internal
  11
- External
  13
- Multi-Node Clusters
  14
Zoning
14
SAS Performance
16
For more Information
18
Call to Action
18

Compaq ML370 - ProLiant - G3 Supported Configurations (23 pages)

Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note

Brand: Compaq | Category: Desktop | Size: 0.28 MB

Table of Contents
1
Abstract
2
Introduction to Windows Server 2003 and Service Pack 1
2
Proliant Cluster Support
13
PCI Hot Plug Support
13
Lights-Out Management Support
14
Smartstart Installation Paths
14
Pre-Installation Tasks
14
Procedures for Performing a Clean Installation
16
- Blade Installation
  16
- Manual Install
  16
- Unattended Install
  18
Known Issues and Workarounds
18
For more Information
23
Call to Action
23

Compaq ML370 - ProLiant - G3 Introduction Manual (21 pages)

Server virtualization technologies for x86-based HP BladeSystem and HP ProLiant servers, 3rd edition

Brand: Compaq | Category: Desktop | Size: 0.65 MB

Compaq ML370 - ProLiant - G3 Manual (19 pages)

SCO Operating System support of HP StorageWorks Modular Smart Array

Brand: Compaq | Category: Storage | Size: 0.53 MB

Compaq ML370 - ProLiant - G3 Technology Overview (13 pages)

Drive technology overview

Brand: Compaq | Category: Desktop | Size: 3.73 MB

Compaq ML370 - ProLiant - G3 Introduction Manual (15 pages)

Dynamic Power Capping TCO and Best Practices White Paper (EMEA edition)

Brand: Compaq | Category: Desktop | Size: 0.38 MB

Compaq ML370 - ProLiant - G3 Appendix (15 pages)

Upgrading to Microsoft Windows Server 2003 with Service Pack 1

Brand: Compaq | Category: Server | Size: 0.21 MB

Table of Contents
1
Abstract
2
Planning the Upgrade
2
Preparing for the Upgrade
4
- Recommended System Configuration
  4
- Upgrade Checklist
  4
Upgrading from Windows NT 4.0
6
- Prerequisites
  6
- Manual Install
  6
- Unattended/Scripted Install
  7
Upgrading from Windows 2000
8
- Prerequisites
  8
- Manual Install
  9
- Unattended/Scripted Install
  10
Appendix A: Supported Servers
11
Appendix B: Known Issues and Workarounds
12
For more Information
15
Call to Action
15

Compaq ML370 - ProLiant - G3 Integration Notes (15 pages)

Microsoft Small Business Server 2000 Installation Instructions for Compaq Prosignia and ProLiant Servers

Brand: Compaq | Category: Server | Size: 0.35 MB

Compaq ML370 - ProLiant - G3 Hardware Manual (13 pages)

Citrix XenDesktop architecture and implementation on ProLiant servers

Brand: Compaq | Category: Server | Size: 0.39 MB

Table of Contents
1
Abstract
2
What Is Citrix Xendesktop
2
- Virtual Desktops
  2
Why Use the HP Integrated Xenserver
4
- HP Proliant Virtual Console
  4
- Faster Provisioning
  6
Versions of Xendesktop Available from HP
6
The HP Xendesktop Solution
8
- Hardware Requirements for Xendesktop 2.1
  8
- Setup and Deployment
  8
HP Thin Clients
10
- Why Use HP Thin Clients
  11
- Why Not Reutilize Existing Devices
  11
For more Information
13
Call to Action
13

Compaq ML370 - ProLiant - G3 Update Manual (7 pages)

ISS Technology Update Volume 7, Number 10

Brand: Compaq | Category: Storage | Size: 0.23 MB

Compaq ML370 - ProLiant - G3 Introduction Manual (11 pages)

Introducing logical servers: Making data center infrastructures more adaptive

Brand: Compaq | Category: Server | Size: 0.64 MB

Compaq ML370 - ProLiant - G3 Update Manual (13 pages)

ISS Technology Update, Volume 7, Number 9

Brand: Compaq | Category: Desktop | Size: 0.28 MB

Compaq ML370 - ProLiant - G3 Instructions Manual (7 pages)

Booting from a storage area network

Brand: Compaq | Category: Server | Size: 0.13 MB

Table of Contents
2
Abstract
2
Required Hardware
2
Supported Firmware Versions
2
Supported Fibre Channel Switches
2
Table of Contents
3
Deploying the os by CD Overview
3
Table of Contents
4
Deploying the os by Rapid Deployment Pack Overview
4
Before You Start
4
Instructions
4
Table of Contents
6
Scripted Installs
6
Image Deployment
6
For more Information
7

Compaq ML370 - ProLiant - G3 Update Manual (11 pages)

ISS Technology Update, Volume 7, Number 7

Brand: Compaq | Category: Desktop | Size: 0.52 MB

Compaq ML370 - ProLiant - G3 Update Manual (8 pages)

ISS Technology Update, Volume 8, Number 3

Brand: Compaq | Category: Desktop | Size: 0.55 MB

Compaq ML370 - ProLiant - G3 Update Manual (9 pages)

ISS Technology Update, Volume 8, Number 2

Brand: Compaq | Category: Desktop | Size: 0.37 MB

Compaq ML370 - ProLiant - G3 Update Manual (8 pages)

ISS Technology Update, Volume 8, Number 4

Brand: Compaq | Category: Software | Size: 0.37 MB

Compaq ML370 - ProLiant - G3 Update Manual (7 pages)

ISS Technology Update Volume 8, Number 6

Brand: Compaq | Category: Software | Size: 0.26 MB

Compaq ML370 - ProLiant - G3 Update Manual (6 pages)

ISS Technology Update Volume 8, Number 1

Brand: Compaq | Category: Software | Size: 0.4 MB

Compaq ML370 - ProLiant - G3 Update Manual (8 pages)

ISS Technology Update Volume 8, Number 7

Brand: Compaq | Category: Desktop | Size: 0.56 MB

Compaq ML370 - ProLiant - G3 Update Manual (7 pages)

ISS Technology Update, Volume 7, Number 8

Brand: Compaq | Category: Software | Size: 0.23 MB

Compaq ML370 - ProLiant - G3 Quick Start Manual (6 pages)

Internal Two-Bay Hot-Plug SCSI Drive Cage

Brand: Compaq | Category: Storage | Size: 0.62 MB

Compaq ML370 - ProLiant - G3 Overview (2 pages)

Compaq ProLiant ML370 933MHz Server Overview

Brand: Compaq | Category: Server | Size: 0.03 MB

Compaq ML370 - ProLiant - G3 User Manual (2 pages)

Brand: Compaq | Category: Server | Size: 0.02 MB

Compaq ML370 - ProLiant - G3 Installation Poster (2 pages)

Compaq ProLiant Clusters for SCO UnixWare 7 U/300 Installation Poster for the Compaq ProLiant ML370

Brand: Compaq | Category: Server | Size: 1.53 MB

Compaq ML370 - ProLiant - G3 Manuals

Table of Contents

Introduction

Getting Started

Common Problem Resolution

Diagnostic Flowcharts

Hardware Problems

Table of Contents

About this Guide

Chapter 1 Server Features

Server Features

Chapter 2 Installing the Tower Model Proliant ML370

Table of Contents

About this Guide

Chapter 1 Illustrated Parts Catalog

Chapter 2 Removal and Replacement Procedures

Removal and Replacement Procedures

Table of Contents

Table of Contents

Chapter 1 Clustering Overview

Chapter 2 Setting up Cluster Hardware

Chapter 3 Installing Cluster Software

Chapter 4 Managing Clusters

Chapter 5 Troubleshooting

Appendix A

Table of Contents

Table of Contents

About this Guide

Chapter 1 Illustrated Parts Catalog

Chapter 2 Removal and Replacement Procedures

Removal and Replacement Procedures

Table of Contents

Overview

Installation

Using the Software

NT Event Lists for HP Bladesystem Enclosure Monitor Service

Table of Contents

Table of Contents

Introduction

Gathering Information

Completing the Installation of the Factory-Installed Operating System

Post-Installation Tasks

Troubleshooting

Table of Contents

Table of Contents

Table of Contents

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Table of Contents

Introducing the HP Proliant G6 Servers

Technologies in Proliant G6 Servers

For more Information

Call to Action

Table of Contents

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Table of Contents

Table of Contents

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