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HP ProLiant XL230a Gen9 User Manual
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HP ProLiant XL230a Gen9 User Manual

HP ProLiant XL230a Gen9 User Manual

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HP ProLiant XL230a Gen9 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 752036-001
September 2014
Edition: 1

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Summary of Contents for HP ProLiant XL230a Gen9

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Drives ............................... 25 Drive guidelines ..........................25 Installing a hot-plug drive ........................25 I/O module FlexibleLOM adapter options..................... 26 HP Ethernet Dual 1Gb 1-port 364i Adapter option ..................28 Memory options ............................30 HP SmartMemory ..........................31 Memory subsystem architecture ......................31 Single-, dual-, and quad-rank DIMMs ....................
  • Page 4 Access to HP Support Materials ......................56 Drivers ............................56 Software and firmware ........................56 HP operating systems and virtualization software support for ProLiant servers ......... 57 HP Technology Service Portfolio ......................57 Change control and proactive notification ..................57 Troubleshooting ..........................
  • Page 5 Specifications ..........................64 Environmental specifications ........................64 Server specifications ........................... 64 Support and other resources ......................65 Before you contact HP ..........................65 HP contact information ..........................65 Customer Self Repair ..........................65 Acronyms and abbreviations ......................73 Documentation feedback ......................75 Index ............................

  • Page 6: Component Identification

    Component identification Front panel components Item Description Drive box 1, drive bay 2 Drive box 1, drive bay 1 SUV connector Drive box 2, drive bay 2 Drive box 2, drive bay 1 Server tray release lever Server tray release latch Serial label pull tab Component identification 6...

  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID button/LED* Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated NIC status LED* Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity Health LED*...

  • Page 8: Power Fault Leds

    3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HP Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply For more information, see "Front panel LEDs and buttons (on page 7)."...

  • Page 9: Dimm Slot Locations

    Item Description Rear I/O connector Processor 1 DIMMs MicroSD card slot riser Processor 2 DIMMs SATA connector drive box 2 SATA connector drive box 1 System maintenance switch Backplane power connector drive box 1 Backplane power connector drive box 2 Front panel LED board cable connector DIMM slot locations DIMM slots are numbered sequentially (1 through 8) for each processor.

  • Page 10: Drive Numbering

    Position Default Function Off = No function. On = ROM reads system configuration as invalid. Off = Set default boot mode to UEFI. On = Set default boot mode to legacy. — Reserved — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to on.

  • Page 11: Hot-Plug Drive Led Definitions

    Item Description Drive box 2, drive bay 1 Drive box 2, drive bay 2 Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity...

  • Page 12: I/O Module Slot Definitions

    The chassis has ten I/O module bays located in the rear of the chassis. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). I/O module slot definitions Item Slot description...

  • Page 13: Operations

    Operations Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 14: Remove The Drive

    Remove the drive Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 11). Back up all data on the drive. Remove the drive. Remove the server IMPORTANT: When removing a server from an even numbered bay that remains unoccupied by another server for an extended period of time, the performance of the server installed in the bay to the immediate left may be impacted.

  • Page 15: Remove The Processor Air Baffle

    Remove the processor air baffle Power down the server (on page 13). Disconnect all peripheral cables from the server. Remove the server (on page 14). Release the two tabs on each side of the server. Remove the processor air baffle. Remove the PCI riser board assembly Power down the server (on page 13).

  • Page 16: Remove The Drive Cage Assembly

    Disconnect all peripheral cables from the server. Remove the server (on page 14). Place the server on a flat, level work surface. IMPORTANT: Both T-10 and T-15 screws are required for this procedure. When replacing the component, be sure to install the screws in the proper location. Failure to do so will cause the server to not install properly into the chassis.
  • Page 17 Disconnect all cables from the drive cage backplane. Disconnect the front panel LED board assembly cables. Remove all drives ("Remove the drive" on page 14). Operations 17...

  • Page 18: Install The Processor Air Baffle

    Using a T-10 Torx screwdriver, remove the drive cage assembly. To replace the component, reverse the removal procedure. Install the processor air baffle Install the processor air baffle. IMPORTANT: If the DIMM latches are not fully closed, the baffle will not sit properly. Install the server into the chassis ("Install the server"...

  • Page 19: Install The Pci Riser Board Assembly

    The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Install the PCI riser board assembly Connect all cables to existing expansion boards. Align the PCI riser board with the corresponding connector on the system board, and then press down the riser cage.
  • Page 20 To install the component: Prepare the server for installation. Install the server. When seated properly, the server will be flush with the front of the chassis and the release lever will close completely without resistance. Press the Power On/Standby button. The server powers down and enters standby mode.

  • Page 21: Setup

    Register the product. Installing the chassis into a rack To install the chassis into a rack, see the HP Apollo a6000 Chassis Setup and Installation Guide on the HP website (http://www.hp.com/go/Apollo_6000/docs). For more information, see the instructions included with the rail kit.

  • Page 22: Installing A Server

    Install the I/O modules in the rear of the chassis in the bay that corresponds to the server. Use standard network cables to connect the I/O module to the network using the ports provided on the I/O module. Installing a server CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are populated with a component or a blank.

  • Page 23: Powering Up The Chassis

    Connect the AC or DC power cables, depending on the power configuration. When the circuit breakers are powered, the chassis and HP Advanced Power Manager have power. By default, each installed component also powers up. Examine the HP Advanced Power Manager for any errors which may prevent installed components from powering up.

  • Page 24: Installing The Operating System

    Manual installation—Insert the operating system CD into the USB-attached DVD-ROM drive (user provided) and reboot the node. You must download the HP Service Pack for ProLiant from the SPP download site (http://www.hp.com/go/spp/download) and create SPP media so that you can install the drivers.

  • Page 25: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 26: I/O Module Flexiblelom Adapter Options

    I/O modules are specific to each server and are installed in the rear of the chassis. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server associated with the I/O module ("Power down the...
  • Page 27 Remove the I/O module. Remove the support arm from the I/O module. Hardware options installation 27...

  • Page 28: Hp Ethernet Dual 1Gb 1-Port 364I Adapter Option

    The server powers down and enters standby mode. The system power LED changes from green to amber. Power is still applied to the server. HP Ethernet Dual 1Gb 1-port 364i Adapter option I/O modules are specific to each server and are installed in the rear of the chassis. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 29 13). Remove the server associated with the I/O module ("Remove the server" on page 14). Remove the I/O module. Using a T-10 Torx screwdriver, install the HP Ethernet Dual 1Gb 1-port 365i Adapter option. Hardware options installation 29...

  • Page 30: Memory Options

    Install the I/O module. Install the server into the chassis ("Install the server" on page 19). Connect all peripheral cables to the server. Press the Power On/Standby button. The server powers down and enters standby mode. The system power LED changes from green to amber.

  • Page 31: Hp Smartmemory

    LRDIMM HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

  • Page 32: Dimm Identification

    R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Memory configurations To optimize server availability, the server supports the following AMP modes:...

  • Page 33: General Dimm Slot Population Guidelines

    Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/uefi/docs).

  • Page 34: Installing A Dimm

    LRDIMM: Sequentially in alphabetical order (A through H) • RDIMM: Sequentially in alphabetical order (A through H) After installing the DIMMs, use HP UEFI System Utilities (on page 52) to configure supported AMP modes. Installing a DIMM CAUTION: To avoid damage to the drives, memory, and other system components, the air baffle, and drive blanks must be installed when the server is powered up.

  • Page 35: Pcie Expansion Board Options

    Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. Power down the server (on page 13). Disconnect all peripheral cables from the server. Remove the server (on page 14).

  • Page 36: Processor Option

    To remove the component: Update the system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. Power down the server (on page 13).
  • Page 37 Remove the heatsink: Loosen one pair of diagonally opposite screws halfway, and then loosen the other pair of screws. Completely loosen all screws in the same sequence. Remove the heatsink from the processor backplate. WARNING: To reduce the risk of personal injury from hot surfaces, allow the heatsink to cool before touching it.
  • Page 38 Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Install the processor.
  • Page 39 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers.

  • Page 40: Hp Trusted Platform Module Option

    Retaining the recovery key/password (on page 42). Enabling the Trusted Platform Module (on page 42). Enabling the TPM requires accessing RBSU. For more information about RBSU, see the HP website (http://www.hp.com/support/rbsu). TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature.

  • Page 41: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 42: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser board assembly (on page 19). Install the server (on page 19). Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
  • Page 43 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 44: Cabling

    Cabling Internal server cabling This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 45: Front Panel Led Board Assembly Cabling

    Front panel LED board assembly cabling SUV cable connectors CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release buttons on the sides of the connector. Failure to do so can result in damage to the equipment. Item Connector Description...

  • Page 46: Software And Configuration Utilities

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 47: Active Health System

    Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.

  • Page 48: Hp Restful Api

    For more information about JSON, see the JSON website (http://www.json.org). The HP RESTful Interface Tool can be used to access all of the iLO features that are enabled with the iLO Standard or iLO Standard for BladeSystem license. To access features enabled by the iLO Scale-Out, iLO Essentials, iLO Advanced, or iLO Advanced for BladeSystem license, you must install a license.

  • Page 49: Intelligent Provisioning

    OS on this server, see "Installing the operating system (on page 24)." Intelligent Provisioning is a single-server deployment tool embedded in HP ProLiant Gen8 and later servers that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server configurations: •...

  • Page 50: Hp Insight Remote Support

    To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen, and then select Erase. For more information about the Erase Utility, see the HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/intelligentprovisioning/docs). HP Insight Remote Support HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.

  • Page 51: Scripting Toolkit For Windows And Linux

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.

  • Page 52: Hp Uefi System Utilities

    • Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent Provisioning For more information on the HP UEFI System Utilities, see the HP UEFI System Utilities User Guide on the HP website (http://www.hp.com/go/uefi/docs). Using HP UEFI System Utilities...

  • Page 53: Restoring And Customizing Configuration Settings

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 54: Re-Entering The Server Serial Number And Product Id

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 55: Rompaq Utility

    For more information, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Go. Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic.

  • Page 56: Keeping The System Current

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 57: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP offers advanced technical response from critical system support specialists for problem identification and resolution.

  • Page 58: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 59: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 60 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement 60...

  • Page 61: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 61...

  • Page 62: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 62...

  • Page 63: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 64: Specifications

    Specifications Environmental specifications Specification Value — Temperature range* 10°C to 35°C (50°F to 95°F) Operating -40°C to 70°C (-40°F to 158°F) Shipping 28°C (82.4°F) Maximum wet bulb temperature — Relative humidity (noncondensing)** 10% to 90% Operating 5% to 95% Nonoperating * All temperature ratings shown are for sea level.

  • Page 65: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 66 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 67 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 68 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 69 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 70 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 71 Support and other resources 71...
  • Page 72 Support and other resources 72...

  • Page 73: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager Integrated Lights-Out Integrated Management Log Lights-Out Management NVRAM nonvolatile memory peripheral component interconnect...
  • Page 74 RBSU ROM-Based Setup Utility serial attached SCSI SATA serial ATA small form factor Systems Insight Manager HP Service Pack for ProLiant serial, USB, video Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification universal serial bus Acronyms and abbreviations 74...

  • Page 75: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 76: Index

    Declaration of Conformity 61, 62 battery warranty 62 default settings 33 bay numbering, I/O module 11 definitions 11 before you contact HP 65 diagnosing problems 58 Belarus Kazakhstan Russia marking 61 diagnostic tools 46, 49, 55 BIOS (Basic Input/Output System) 46, 55...
  • Page 77 58 embedded UEFI shell 53 HP RESTful API 48 enabling the Trusted Platform Module 42 HP Service Pack for ProLiant 46, 49, 51 enabling, Trusted Platform Module (TPM) 42 HP SIM (HP Systems Insight Manager) 48, 49 environmental requirements 64...
  • Page 78 installing the server 19, 22 installing the server into the rack 19 online spare memory 33, 34 Integrated Lights-Out (iLO) 46, 48 online spare population guidelines 34 Integrated Management Log (IML) 48 operating system crash 55 Intelligent Provisioning 24, 46, 49 operating system version support 57 internal cables 44 operating systems 57...
  • Page 79 static electricity 63 remove the drive cage assembly 16 removing a drive 14 support 65 removing the processor air baffle 15 support and other resources 65 removing the server 14 supported operating systems 57 supported servers 58 requirements, environmental 64 supported targets 58 resources 65 retaining the recovery key/password 42...
  • Page 80 HP 65 weight 64 Index 80...

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