Jabra Pro 9460 Duo Manual

How to avoid the humming noise in headset when using an avaya 1400/9400/9500 series desk phone

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How do I avoid the humming noise in my headset when using

an Avaya 1400/9400/9500 series desk phone?

Jabra Pro 9460 Duo

When a Jabra wireless headset with a desk phone interface – such as the

Jabra Pro 920, Jabra Pro 9450, or Jabra Motion Office – is connected to the

headset port on an Avaya 1400/9400/9500 series desk phone, a humming

noise may occur when the headset is in use. The level of humming noise

may vary, depending on the speaker volume that is set on the desk phone

and on the Jabra wireless headset.

To avoid the humming noise, there are alternative ways to connect a Jabra

wireless headset to an Avaya 1400/9400/9500 series desk phone by using

the handset port.

Basic audio connection using the Avaya handset port

Follow these steps to connect*:

1. Remove the Avaya handset cable from the handset port on the desk

phone.

2. Connect the Avaya handset cable to the handset port on the Jabra base.

3. Connect the supplied Jabra phone cable between the Jabra base line

port and the handset port of the Avaya desk phone.

https://www.jabra.ca/supportpages/jabra-pro-9460/9460-69-707-105/faq/73b24ef0-09d8-

4159-85be-93b2bc887a1a

07/04/2021 14:37

Page 1 of 4

Page 1 When a Jabra wireless headset with a desk phone interface – such as the Jabra Pro 920, Jabra Pro 9450, or Jabra Motion Office – is connected to the headset port on an Avaya 1400/9400/9500 series desk phone, a humming noise may occur when the headset is in use.
Page 2 1. Remove the Avaya handset cable from the handset port on the desk phone. 2. Connect the Avaya handset cable to the handset port on the Jabra base. 3. Connect the supplied Jabra phone cable between the Jabra base line port and the handset port of the Avaya desk phone.
Page 3 4. Mount the Jabra GN1000 underneath the Avaya handset according to the Jabra GN1000 setup guide. 5. Connect* the Jabra GN1000 cable to the AUX port on the Jabra base. How to answer/end calls*: Answer: Undock the headset from the base. Alternatively, while wearing the headset press the Multifunction (answer/end) button on the headset or on the base (product dependent).
Page 4 07/04/2021 14:37 in the user manual for the specific Jabra headset. Go to Jabra Support search for and find the relevant user manual for your product. https://www.jabra.ca/supportpages/jabra-pro-9460/9460-69-707-105/faq/73b24ef0-09d8- Page 4 of 4 4159-85be-93b2bc887a1a...