DOCK THE HEADSET ........................13 CONFIGURING THE DESK PHONE AUDIO ........14 SET A CLEAR DIAL TONE ........................14 SET THE MICROPHONE VOLUME .....................14 JABRA PRO 920 FEATURES .............. 15 HEADSET MULTIFUNCTION BUTTON .................15 HEADSET SPEAKER VOLUME BUTTONS ................15 HEADSET MUTE BUTTON ......................15 HEADSET LED INDICATOR ......................16...
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POWER MANAGEMENT ........................19 REMOTE CALL CONTROL ......................19 HOW TO CHANGE THE ADVANCED SETTINGS ...............20 HOW TO RESET ADVANCED SETTINGS ................21 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES ..........21 SUPPORT ....................22 FAQS AND TROUBLESHOOTING ....................22 TECHNICAL SPECIFICATIONS ............24 JABRA PRO 920 HEADSET ......................24...
1. WELCOME Congratulations on purchasing your new Jabra PRO 920. We are sure you will enjoy its wide range of features, and fi nd the headset comfortable to wear and easy to use. Jabra PRO 920 headset features • Exceptional sound quality.
HEADSET OVERVIEW Speaker volume up button Mute button Speaker volume down button LED indicator Multi-function button Microphone boom arm Speaker Mount for wearing-style attachments Recharge contact Noise-cancelling microphone JABRA PRO 920...
HEADSET ATTACHMENTS The Jabra PRO 920 headset can be worn in three diff erent wearing-styles: headband, ear hook or neckband. The headband and earhook attachments (earhook not supplied in all regions) are included with the Jabra PRO 920. The neckband attachment can be purchased separately.
BASE OVERVIEW Headset cradle Headset recharge contact Audio link indicator Foldable base stand Mute indicator Battery indicator Microphone volume controls Clear Dial Tone AUX port switch Handset port Power adapter port Telephone port JABRA PRO 920...
OPTIONAL ACCESSORIES The following Jabra PRO accessories are available separately. Electronic hookswitch adapter Jabra GN1000 (actual product may vary from illustration) Neckband attachment Replacement headband attachment Replacement ear cushions Replacement earhook, with earbuds JABRA PRO 920...
3. CONNECTING TO A DESK PHONE FOLDABLE BASE STAND The Jabra PRO 920 base stand can be folded into three positions: open, closed and standing position, as illustrated. CLICK CLICK JABRA PRO 920...
OPTION 2 OPTION 4 Desk Phone with Jabra Link Desk Phone without Headset Port A Jabra Link adapter enables an incoming call to be answered This desk phone does not have or ended by the headset multi- a dedicated headset port.
DOCK THE HEADSET Dock the headset with the base Dock the headset, as illustrated. When the primary headset is docked correctly the headset LED will be white for 5 seconds, and the headset battery will begin charging, if needed. JABRA PRO 920...
Due to the large range of desk phone brands/models available, a clear dial tone must be set before fi rst-time use of the Jabra PRO 920. Setting the clear dial tone will enable the Jabra PRO 920 to function correctly with your specifi c desk phone.
5. JABRA PRO 920 FEATURES HEADSET MULTIFUNCTION BUTTON The multi-function button is located on the headset, and can answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses. Multi-function button Press Function...
(click to listen) Power on Microphone muted Power off Call ended Button tap Battery low Button double-tap Conference start Button press Conference end Maximum speaker volume Out of range reached Minimum speaker volume Incoming call accepted reached JABRA PRO 920...
Factory default GN1000/RHL/none Jabra IQ DHSG Auto-detect BASE VISUAL INDICATORS The Jabra PRO 920 base has three LEDs to indicate battery, call status and events. Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash)
CONFERENCE CALL WITH MULTIPLE HEADSETS The Jabra PRO 920 is able to pair with four headsets in total for conferencing: one primary and three secondary headsets (narrowband only).
Auto sleep mode Auto sleep mode can be enabled using the Jabra PRO 920 base (see Section 7.5). Auto sleep mode is off by default. When enabled, the Jabra PRO 920 will automatically enter sleep mode after 8 hours of inactivity, as indicated by the battery indicator changing to solid blue.
When fi nished, simultaneously press and hold both headset volume buttons until the voice prompt says “Goodbye” and then release the buttons. setup The base will restart and update the settings, indicated by the white battery icon on the base. JABRA PRO 920...
COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES Jabra PRO 920 settings can be manually copied onto other Jabra PRO 920 bases. 1. Dock the headset in the base, if necessary. 2. Press and hold the headset mute button until the headset LED fl ashes, and then release. When the settings have successfully copied, the headset LED will turn solid white.
(a headset already paired with the base). Q Can I pair my headset directly with a third-party DECT phone, or base? A No. The headset can only be paired with a Jabra PRO 920 base. Q Why doesn’t my headset work with my desk phone? A Check the following: •...
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A The risk of unauthorized access is limited. The Jabra PRO 920 uses 64-bit encryption. Q What is the range on the Jabra PRO 920? A Jabra PRO 920 supports a maximum range of up to 60 m (base to headset). Range varies according to the environment in which the headset is used.
(CAT - iq) European DECT and U.S. DECT. DECT range: For European DECT; up to 60 meters from Jabra PRO 920 base to headset. For U.S. DECT; up to 60 meters from Jabra PRO 920 base to headset. DECT frequencies: US DECT: 1.92 - 1.93 GHz.
Electromechanical switches. Clear dial tone switch and microphone volume level set manually. Electronic hookswitch standards: GN1000, Jabra IQ, DHSG and MSH, and other Jabra DHSG adapters. Each EHS requires additional cabling and/or equipment available separately. GN1000 is supported by default and requires no additional confi guration.
Users are not permitted to make changes or modify the device in any way. Changes or modifi cations not expressly approved by Jabra will void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.