DOCK THE HEADSET ........................14 COnFIGURInG the Desk PhOne aUDIO ........15 SET A CLEAR DIAL TONE ........................15 SET THE mICROPHONE VOLUmE .....................16 JabRa PRO 920 FeatURes .............. 17 HEADSET mULTI-FUNCTION BUTTON .................17 HEADSET SPEAKER VOLUmE BUTTONS ................17 HEADSET mUTE BUTTON ......................18 HEADSET LED INDICATOR ......................18...
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REmOTE CALL CONTROL ......................24 HOW TO CHANGE THE ADVANCED SETTINGS ...............24 HOW TO RESET ADVANCED SETTINGS ................26 COPY SETTINGS TO mULTIPLE jABRA PRO 920 BASES ..........27 FORCED PAIRING (PAIRING A NEW PRImARY HEADSET) .........27 7.10 UPDATE FIRmWARE AND HEADSET SETTINGS (SERVICE CABLE) ......27 sUPPORt ....................
1. WELCOmE Congratulations on purchasing your new Jabra PRO 920. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO 920 headset features • Wideband audio for exceptional sound quality.
2.2 HEADSET OVERVIEW speaker volume up button Mute button speaker volume down button LeD indicator Multi-function button Microphone boom arm speaker Mount for wearing-style attachments Recharge contact noise-cancelling microphone...
Jabra PRO 920 headset can be worn in three different wearing-styles: headband, ear hook or neckband. the headband and earhook attachments (earhook not supplied in all regions) are included with the Jabra PRO 920. the neckband attachment can be purchased separately.
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Attaching the neckband (optional accessory) CLICk...
2.4 BASE OVERVIEW headset cradle headset recharge contact audio link indicator Foldable base stand Mute indicator battery indicator Microphone volume controls Clear Dial tone aUX port switch handset port Power adapter port telephone port...
2.5 OPTIONAL ACCESSORIES the following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview. electronic hookswitch adapter Jabra Gn1000 (actual product may vary from illustration) Replacement headband attachment neckband attachment Replacement ear cushions Replacement earhook, with earbuds...
3. CONNECTING TO A DESK PHONE 3.1 FOLDABLE BASE STAND the Jabra PRO 920 base stand can be folded into three positions: open, closed and standing position, as illustrated. CLICk...
OPtiOn 4 OPtiOn 2 Desk Phone without Desk Phone with Jabra Link Headset Port a Jabra Link adapter enables an this desk phone does not have a incoming call to be answered dedicated headset port. or ended by the headset multi- function button.
3.3 CONNECT POWER SUPPLY TO BASE 1. Plug the power adapter into the port marked on the base. 2. Connect the power adapter to the mains power socket. 3.4 DOCK THE HEADSET Dock the headset with the base Dock the headset. When docked correctly the headset battery will begin charging, if needed.
Due to the large range of desk phone brands/models available, a clear dial tone must be set before first-time use of the Jabra PRO 920. setting the clear dial tone will enable the Jabra PRO 920 to function correctly with your specific desk phone.
4.2 SET THE mICROPHONE VOLUmE 1. Put on the headset. 2. Get a dial tone by pressing the headset button on the desk phone, or by lifting the desk phone handset. 3. Make a test call. Call a friend or colleague to test your speaking volume.
5. jABRA PRO 920 FEATURES 5.1 HEADSET mULTI-FUNCTION BUTTON the multi-function button can answer calls and end calls using a combination of taps, double-taps or presses. Multi-function button Press Double- Function (hold 1-3 seconds) answer incoming call end current call ...
5.3 HEADSET mUTE BUTTON the mute button mutes or un-mutes the headset microphone. Mute button 5.4 HEADSET LED INDICATOR the LeD indicator indicates call status. Led indicator LED sample LED sample Headset state Headset state (click to view) (click to view) headset docked in Connected base...
5.5 HEADSET AUDIO INDICATORS the headset plays a variety of voice announcements and audio tones to indicate headset status and actions. Audio Sample Audio sample Audio tone Audio tone (click to listen) (click to listen) Power on Microphone muted Power off Call ended button tap battery low...
5.6 BASE VISUAL INDICATORS the Jabra PRO 920 base has three LeDs to indicate battery, call status and events. icon Event battery charging (slow flash) Full battery Medium battery Low battery Very low battery (fast flash) sleep mode (slow flash)
6. CALL mANAGEmENT 6.1 mAKING CALLS, ANSWERING CALLS AND ENDING CALLS Phone with Phone with Jabra Phone without headset port Link, or Gn1000 headset port 1. tap the headset 1. Lift headset from 1. Lift headset from button on the...
6.3 CONFERENCE CALL WITH mULTIPLE HEADSETS the Jabra PRO 920 is able to pair with four headsets in total for conferencing: one primary and three secondary headsets. Connect secondary headset 1.
If the headset remains out of range of the base for more than an hour, the headset will power down to conserve battery. 7.3 CHANGE RINGTONE the Jabra PRO 920 has 5 ringtones to select from. the ringtones will only play in the headset. to change ringtone see section 7.6. 7.4 POWER mANAGEmENT the Jabra PRO 920 provides several built-in power management features for conserving energy.
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Remote call control (or hookswitch) is the control mechanism used to answer or end a call on a desk phone. to enable the Jabra PRO 920 headset to answer or end calls, the desk phone will need to have a Jabra Link or a Gn1000 installed.
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1 Start setup mode • Put on the headset. setUP start • simultaneously press and hold both headset setup volume buttons until the voice prompt says “setup” and then release the buttons. 2 Setup mode • the headset buttons are used to cycle through the settings and values. • the base lights ,or voice prompts are used to indicate which setting and value is currently selected.
7.8 COPY SETTINGS TO mULTIPLE jABRA PRO 920 BASES Jabra PRO 920 settings can be manually copied onto other Jabra PRO 920 bases. 1. Dock the headset in the base. 2. Press and hold the headset mute button until the headset LeD flashes, and then release.
LeD flashes and then release. 7.9 FORCED PAIRING (PAIRING A NEW PRImARY HEADSET) It is possible to force the Jabra PRO 920 to pair with a new headset, even when it is currently paired with another headset. 1. Dock the new headset in the base.
Q Can i pair my headset directly with a third-party DECt phone, or base? a no. the headset can only be paired with a Jabra PRO 920 base. Q Why doesn’t my headset work with my desk phone? a Check the following: • ensure the headset battery is charged.
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Q Can i make a conference call using multiple headsets? a Yes, the Jabra PRO 920 is able to pair with four headsets in total: one primary and three secondary headsets . Please see section 6.3 of this manual for more information.
(Cat - iq) european DeCt and U.s. DeCt. DECt range: For european DeCt; up to 120 meters from Jabra PRO 920 base to headset. For U.s. DeCt; up to 350 feet from Jabra PRO 920 base to headset. DECt frequencies: Us DeCt: 1.92 - 1.93 Ghz.
9.2 HEADSET BATTERY Battery type: Lithium Ion-polymer. Battery capacity: 295 ma/h, typical. Battery talk time: Up to 8 hours. Battery lifetime: Minimum 1000 charge cycles. Battery standby time: at least 36 hours. Operating temperature range: -20˚C to +60˚C. the headset features a temperature-dependant charging algorithm that prevents the battery from being charged during extreme temperatures (below 0˚...
Clear dial tone switch and microphone volume level set manually. Electronic hookswitch standards: Gn1000, Jabra IQ, DhsG and Msh, and other Jabra DhsG adapters. each ehs requires additional cabling and/or equipment available separately. Gn1000 is supported by default and requires no additional configuration.
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Users are not permitted to make changes or modify the device in any way. Changes or modifications not expressly approved by Jabra will void the user’s authority to operate the equipment. this equipment has been tested and found to comply with the limits for a Class b digital device, pursuant to part 15 of the FCC Rules.