DOCK THE HEADSET ........................13 CONFIGURING THE DESK PHONE AUDIO ........14 SET A CLEAR DIAL TONE ........................14 SET THE MICROPHONE VOLUME .....................14 JABRA PRO 920 FEATURES .............. 15 HEADSET MULTI-FUNCTION BUTTON .................15 HEADSET SPEAKER VOLUME BUTTONS ................15 HEADSET MUTE BUTTON ......................15 HEADSET LED INDICATOR ......................16...
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REMOTE CALL CONTROL ......................19 HOW TO CHANGE THE ADVANCED SETTINGS ...............20 HOW TO RESET ADVANCED SETTINGS ................21 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES ..........21 FORCED PAIRING (PAIRING A NEW PRIMARY HEADSET) .........21 UPDATE FIRMWARE AND HEADSET SETTINGS (SERVICE CABLE) ......21 SUPPORT ....................
1. WELCOME Congratulations on purchasing your new Jabra PRO 920. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO 920 headset features • Exceptional sound quality.
HEADSET OVERVIEW Speaker volume up button Mute button Speaker volume down button LED indicator Multi-function button Microphone boom arm Speaker Mount for wearing-style attachments Recharge contact Noise-cancelling microphone JABRA PRO 920...
HEADSET ATTACHMENTS The Jabra PRO 920 headset can be worn in three different wearing-styles: headband, ear hook or neckband. The headband and earhook attachments (earhook not supplied in all regions) are included with the Jabra PRO 920. The neckband attachment can be purchased separately.
BASE OVERVIEW Headset cradle Headset recharge contact Audio link indicator Foldable base stand Mute indicator Battery indicator Microphone volume controls Clear Dial Tone AUX port switch Handset port Power adapter port Telephone port JABRA PRO 920...
OPTIONAL ACCESSORIES The following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview. Electronic hookswitch adapter Jabra GN1000 (actual product may vary from illustration) Replacement headband attachment Neckband attachment Replacement ear cushions Replacement earhook, with earbuds Service cable...
3. CONNECTING TO A DESK PHONE FOLDABLE BASE STAND The Jabra PRO 920 base stand can be folded into three positions: open, closed and standing position, as illustrated. CLICK JABRA PRO 920...
OPTION 2 Desk Phone with Jabra Link A Jabra Link adapter enables an incoming call to be answered or ended by the headset multi- function button. Contact your local Jabra dealer...
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2. Connect the handset cable to the port marked the base. 3. Plug the supplied telephone cable into the port marked on the base. 4. Connect the telephone cable into the handset port on the desk phone. JABRA PRO 920...
DOCK THE HEADSET Dock the headset with the base Dock the headset. When docked correctly the headset battery will begin charging, if needed. Charge for 20 minutes or until the battery indicator on the base is steady green. JABRA PRO 920...
Due to the large range of desk phone brands/models available, a clear dial tone must be set before first-time use of the Jabra PRO 920. Setting the clear dial tone will enable the Jabra PRO 920 to function correctly with your specific desk phone.
5. JABRA PRO 920 FEATURES HEADSET MULTI-FUNCTION BUTTON The multi-function button can answer calls and end calls using a combination of taps, double-taps or presses. Multi-function button Press Function Double-tap (hold 1-3 seconds) Answer incoming call End current call ...
(click to listen) Power on Microphone muted Power off Call ended Button tap Battery low Button double-tap Conference start Button press Conference end Maximum speaker volume Out of range reached Minimum speaker volume Incoming call accepted reached JABRA PRO 920...
GN1000/RHL/none Jabra IQ DHSG Siemens Optipoint Auto-detect BASE VISUAL INDICATORS The Jabra PRO 920 base has three LEDs to indicate battery, call status and events. Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash)
CONFERENCE CALL WITH MULTIPLE HEADSETS The Jabra PRO 920 is able to pair with four headsets in total for conferencing: one primary and three secondary headsets. Connect secondary headset 1.
Remote call control (or hookswitch) is the control mechanism used to answer or end a call on a desk phone. To enable the Jabra PRO 920 headset to answer or end calls, the desk phone will need to have a Jabra Link or a GN1000 installed.
When finished, simultaneously press and hold both headset volume buttons until the voice prompt says “Goodbye” and then release the buttons. setup The base will restart and update the settings, indicated by the white battery icon on the base. JABRA PRO 920...
LED flashes and then release. FORCED PAIRING (PAIRING A NEW PRIMARY HEADSET) It is possible to force the Jabra PRO 920 to pair with a new headset, even when it is currently paired with another headset.
Q Can I make a conference call using multiple headsets? A Yes, the Jabra PRO 920 is able to pair with four headsets in total: one primary and three secondary headsets . Please see section 6.3 of this manual for more information.
(CAT - iq) European DECT and U.S. DECT. DECT range: For European DECT; up to 120 meters from Jabra PRO 920 base to headset. For U.S. DECT; up to 350 feet from Jabra PRO 920 base to headset. DECT frequencies: US DECT: 1.92 - 1.93 GHz.
Fits supplied Jabra PRO 900 series headset. Desk Phone connections: RJ-9 for handset, RJ-9 for phone body (or headset port), RJ-45 for AUX (for Jabra Link or GN1000 handset lifter). Clear Dial Tone switch and microphone volume switch: Electromechanical switches. Clear dial tone switch and microphone volume level set manually.
Users are not permitted to make changes or modify the device in any way. Changes or modifications not expressly approved by Jabra will void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.